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Enhancing student learning through innovative scholarship

by Jenny Burnham, Matt Mears, Kennedy Offor, Jane Woodin and Tim Herrick

This blog is a report on the Enhancing Student Learning Through Innovative Scholarship (ESLTIS) conference held at the University of Sheffield in July 2026. The conference involved participants from 24 different universities and nearly 50 sessions.

When higher education faces real pressure, coming together to reimagine how we teach and learn is more than just professional development – it is a vital act of community. In July 2026, 97 educators, researchers, and student partners gathered at the University of Sheffield for two energising days at the Enhancing Student Learning Through Innovative Scholarship (ESLTIS) conference.

Across two inspiring keynotes, 39 talks and oral bites, and seven hands-on workshops, the atmosphere was filled with practical optimism, bold experimentation, and genuine connection. At a time when financial constraints weigh heavily across the sector, ESLTIS 2026 proved that an exceptional, high-impact academic gathering does not have to cost the earth. By keeping delegate fees as low as possible without compromising on quality, the conference demonstrated that transformative scholarship can remain accessible, inclusive, and deeply rewarding for everyone involved.

To capture the spirit of those two days, this blog brings together the key ideas, personal reflections, and practical insights that defined the event. We explore the overarching themes shaping the sector, followed by firsthand perspectives from our keynote speaker, insights from a session chair navigating AI in the curriculum, and the invaluable contributions of our student partners.

Key Conference Themes

With the tone of ‘Dealing with Disruption’ set by Professor Sam Nolan, the conference explored how learning and teaching in higher education is responding to and being shaped by the outside influences bringing both adversity and opportunity into the sector. A recurrent theme of innovations drawing on AI technology encompassed support for diverse student needs, its use in assessment, and as a teaching aid. The conference mirrored the acknowledgement of the evolving higher education demographic, with discussions covering inclusivity, decolonisation, engagement, identity, and self-worth, with structured gap-filling support, and breaking down of participation barriers, busting out of disciplinary silos to support students’ belonging and wellbeing. Wide-ranging talks covered: curriculum both hidden and carefully designed, strategies to augment students’ development of their skills and their readiness for their post-graduation world, and experiences of collaboration with and between students, staff, and professional services teams

Underpinning it all was the continuing ethos of the ESLTIS community that recognises and celebrates the education-focus of academia, exploring this with talks and workshops on academic identity – how it grows and develops, the things that shape it, and how it can be described and evidenced. The conference was not one thing for all delegates, it had something for everyone; areas with which we are familiar and aspects provoking thought and reflection, from which we could learn.  Yet again, I have attended a conference and come away with more than I expected. 

Reflections from a keynote speaker 

Dr Jenny Burnham is a Senior University Teacher in Chemistry at the University of Sheffield. Here she writes about her career and how she shared her experience at the conference.

I am interested in everything and my career highlights have been similarly eclectic. Rather than focus on a single speciality, I used myself as the common thread to weave a story that would be useful, relevant, or inspirational for a diverse audience of enthusiastic and accomplished educators. Taking inspiration from the conference name and conference themes (academic identity, community in learning and teaching, SoTL, supporting student success, and learning and teaching possibilities), my keynote made a virtue of the meanders of my academic career so far.  

My academic journey started in chemistry, shaping my relationship with information (evidence is key) and placing the primacy of experimental investigation at the centre of my disciplinary awareness. My early scholarship interests grew from this, exploring the development of inquiry skills through laboratory education. Spending a lot of time teaching students in the lab and enjoying their individuality shaped a desire to see them all succeed. This developed into an education philosophy that students are clever and capable with enormous potential, which permeates my work. An MEd drawing on what can be learned from sharing practice and insight (Rowland, 1999) transformed my approach to education. The benefits I felt in sharing my work with people who were interested motivated me to extend my networks. These have been a source of inspiration, opportunity and support, and allowed me to define my leadership identity; supporting, facilitating, promoting, and enabling collegial interaction and growth within my community.

My keynote aimed to provide a little of something for everyone, and evidence that I succeeded in this is captured in three different post-keynote interactions. I was thanked for owning my nerves: “it helps” she said. I had lunch with a PhD chemist considering an academic career; and I received an enquiry about a Learning Landscapes initiatives I worked on. There was something for me too: a final, unexpected result of my talk was that pulling it together reminded me of the cool stuff I have done.  Celebrating successes is definitely something I intend to do more of.  

Reflections from a session chair 

Dr Kennedy Offor was a member of the local organising committee and reflects on his experiences at ESLTIS in the role of session chair.

Chairing the ‘AI in the Curriculum’ session gave me with a unique perspective on how colleagues from different disciplines are responding to the rapid emergence of generative AI in higher education. Although the eight presentations ranged from institutional policy to engineering, mathematics, business, humanities, and language learning, a common thread emerged throughout the session – how learning, assessment, and curriculum design should evolve to ensure that students continue to develop critical judgement, disciplinary understanding, and professional responsibility. The discussion reflected a noticeable shift from reacting to AI as a disruptive technology towards designing learning environments that make purposeful and educationally meaningful use of it.

Laurie Wilson opened the session by introducing the University of Sheffield’s developing ‘Common Approach to AI in the Curriculum’, emphasising “harmonisation rather than homogenisation” and arguing that AI should support good disciplinary teaching rather than drive it. Joanne Irving-Walton then offered a thought-provoking perspective by examining the “gaps” where judgement develops, suggesting that AI increasingly participates in the uncertainty, rehearsal and reflection through which students and educators learn. 

Panos Kloukinas, Nick McCullen and Will Roberts built on this by arguing that mathematics and computation education should increasingly prioritise application, interpretation and problem formulation over procedural execution, while Dawn Whitton demonstrated how students could critically evaluate AI itself through a staged business assessment that required them not only to use AI, but also to critique its assumptions, biases and wider societal implications.

The engineering perspective was represented through our own presentation, which used longitudinal Graduate Teaching Assistant reflections to show how observations of student uncertainty, teamwork and AI use informed iterative redesign of an MSc engineering design module. Mireilla Bikanga Ada’s graduate study provided an interesting counterpoint by showing that, despite widespread AI adoption, teamwork remained the strongest predictor of graduates’ perceptions of degree relevance. 

Rachel Johnson illustrated how a simple, low-stakes classroom activity could encourage students critically to examine AI-generated information and its biases, while Franziska Collier demonstrated how AI avatars could provide authentic, low-risk opportunities for students to practise high-stakes language assessments.

The discussions reinforced my own view that the key educational question is no longer whether students should use AI, but how curricula can help them develop the professional judgement needed to use it responsibly. Rather than diminishing the role of educators, the session demonstrated that AI makes thoughtful curriculum design, assessment, and disciplinary expertise more important than ever, and highlighted an encouraging direction of travel for the Scholarship of Teaching and Learning community.

Students as Partners 

Dr. Jane Woodin was a member of the local organising committee and offers her thoughts on working with students as volunteer partners 

The conference ethos of inclusive dialogue was also evident in the organisation of student volunteers who were invited to participate in whatever they wished, from visiting and advising on the venue beforehand, supporting registration and general enquiries, and co-chairing sessions together with a staff volunteer. Responses from the eight volunteers ranged from tentative interest in helping out to requests to ‘have a go at everything’, and others who did the minimum in terms of active volunteering because they found the topics of the talk so interesting and important.

It was heartening to hear one volunteer offer to sit at the front of the large auditorium to oversee a presentation session, handling the Q &A masterfully, including interventions from the co-chair. Another volunteer started out shyly offering to help at the registration desk, but seeing fellow students taking the chairing role, threw herself into it enthusiastically. 

These experiences remind us how the processes surrounding education are as important as the education itself – or perhaps are or should be inseparable, as the ‘way that you do it’ melds seamlessly into ‘what you do’; offering an example of SoTL in action at its best.  

Final Reflections

Dr Matt Mears is a Senior University Teacher in Physics at the University of Sheffield, and was chair of the Local Organising Committee for ESLTIS2026

As Conference Chair, reflecting on the energy across those two days fills me with immense pride and a distinct sense of gratitude. While hosting an event of this scale undoubtedly takes work, the dividend it pays back to the host team and the wider community is extraordinary. Watching colleagues reconnect, draw genuine inspiration from such a rich variety of presenters, and spark new collaborations in real time reminded me why these gatherings are so vital for our sector.

If you have ever toyed with the idea of organising a conference, or perhaps bringing ESLTIS to your own institution, I cannot encourage you enough to take the leap. The effort involved is far outweighed by the connection, camaraderie, and fresh momentum it generates. Whether as an attender, a presenter, or a future host, I look forward to seeing where our community goes next.


Dr Jenny Burnham is a chemistry university teaching specialist with 20 years’ experience teaching and learning about education at the University of Sheffield. 

Dr Matt Mears is a Senior University Teacher in Physics in the School of Mathematical and Physical Sciences at the University of Sheffield. His research focuses on inclusive education practices and laboratory-based teaching.

Dr Kennedy Offor is an engineering educator and researcher with experience teaching undergraduate and postgraduate engineering at the University of Sheffield’s School of Electrical and Electronic Engineering and, more recently, apprenticeship and technical engineering education at the AMRC Training Centre.  

Dr. Jane Woodin is a Senior University Teacher in the School of Languages, Arts and Societies at the University of Sheffield. She has taught and researched in intercultural communication, focusing on peer interaction and dialogue approaches.

Dr Tim Herrick is a Senior University Teacher in the School of Education, and a National Teaching Fellow. He was part of the ESLTIS conference committee and helped co-ordinate this blogpost.

Reference Rowland, S (1999) ‘The role of theory in a pedagogical model for lecturers in higher education’ Studies in Higher Education, 24(3), 303–314. https://doi.org/10.1080/03075079912331379915


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Sidestepping: my experience as a female Black tutor

by Olajumoke Orebamjo

I have been teaching for over 16 years (with the last 10 years in the tertiary sector) and I have had the pleasure and sometimes, unfortunately, the displeasure of interacting with individuals from diverse backgrounds, races and perspectives. Lately, my role, amongst others, entails one-to-one supervision sessions. This is a role like many other university roles which is repetitive and sometimes mundane in nature. Nevertheless, I particularly enjoy working with mature adult learners as I find my interactions with them intellectually stimulating. The sessions often deviate from the topic of focus to other issues that are not necessarily relevant, but what is gained from these interactions is not just a fulfilment of the aims of the meeting but also a general sense of wellbeing that is cerebral in nature.

The ‘dance’

Because most students of colour have had little or no interaction with a successful individual from a minority ethnic group, what often ensues is what I like to call ‘side-stepping’, as we initially engage in a mental dance around each other, trying to determine each other’s thoughts, and oscillating between ‘prey’ and ‘predator’. This is a natural reaction of defended subjects; ever vigilant and ready to ward off potential threats. We spend some time on this preamble before one of us goes on the attack, which would usually be the student, who would ask the question I’ve heard countless times: ‘how did you get this job?’. There is the assumption that I could only have attained this position by questionable means. The perception of the student is that I’m ‘culturally suspect’ (Orebamjo, 2024) and a possible stumbling block to their academic success. I have even been ascribed the moniker ‘oreo’ – black on the outside but white on the inside – by students who felt the need to express their disappointment that I was not Black enough for their liking or that I ‘act white’ (Orebamjo, 2024). 

The students’ negative reactions never come as a surprise as I have become accustomed to this form of ‘friendly fire’ (Philip, Rocha and Olivares-Pasillas, 2017). It was a recurring phenomenon I endured while delivering the top up degree programme in health and social care in a London-based university. My attempt to mitigate the academic challenges of the mature students, who were all from minority ethnic groups, was met with fierce opposition from the students. In their view, my actions, as a Black tutor, not only exposed their inadequacies, it simulated the unrealistic, unfair and discriminatory practices of a hegemonic system (Orebamjo, 2024).  The students’ thinking was that my being Black meant I would have a better understanding of their lived experiences.

It is therefore no wonder that any encounter with students of colour automatically triggers the ‘caution’, ‘get ready to attack’ and ‘attack!’ or ‘stand down’ (in that order) signal within me. I spontaneously assume a defensive persona, with a corresponding reaction in the student.  Each encounter is the same, commencing with psychological dance; the student undulating between delight (of sharing the commonality of ‘minority’), suspicion (that judgement is looming) and disappointment (that no hoodwinking can take place). I’m also mentally prancing; assured of the semblance of authority I believe I possess, wary of the fact that a ‘deadly’ attack may occur at any moment, while at the same time, trying to convey to the student that ‘you are in a safe place’.

It is what it is

As a Black woman, I am aware of all these defensive tactics from global majority students and my experiences mirror those of colleagues from minority ethnic groups. The reactions of this profile of students are taken for granted and are ‘to be expected’. I do however tread carefully in these interactions because I do not want to fulfil the students’ negative expectations and so spend more time than necessary salving their sense of self-worth in a futile attempt to dispel all negative perceptions they may have about me. It’s like I’m saying, ‘hey I’m one of you so don’t judge me too harshly!’. Eventually though, I resign myself to thinking, ‘it is what it is’.

The racial tension between Blacks and Whites is a common occurrence that is often presumed. Hence it is difficult, if not impossible, to explain these experiences to my White colleagues as these actions and reactions are born of the simple reality of an ’other’ interacting with another ‘other’ within a highly hierarchical higher education arena. Each one is engaged in a constant mental negotiation with the dominant values that pose a threat to their individuality and self-worth, whilst attempting to justify their membership of a seemingly hostile establishment that has no appreciation of their individuality (Tormey, 2021).

Constant reflection, together with extensive engagement with literature on mature learners from minority ethnic groups in higher education, has given me in-depth knowledge and understanding of the educational challenges of this erstwhile marginalised group of students and so I am well equipped to manage the students’ attitudes and emotional baggage. Of greatest value is my engagement with intersectionality (Crenshaw, 1989), which has given me an awareness of how social identities such as race, class, social economic status and gender intersect and overlap to result in complex experiences of disadvantage or privilege. Many students of colour would have experienced multifaceted oppression resulting in defensive attitudes, which they end up bringing into their learning environment (Orebamjo, 2024). To therefore come face to face with a Black individual with some level of authority – especially in a university that has a demographic footprint of almost 100% White – is reason enough for the student to call in the ‘defence calvary’.

And so, the dance continues!

Dr Olajumoke (Jumie) Orebamjo is a lecturer in Practice Development: Health and Social Care and Paramedic Practice at University of Cumbria where she oversees undergraduate and graduate research projects. She’s also a Senior Fellow of the Higher Education Academy and a committed academic with over 12 years of experience teaching and supporting students to overcome academic challenges by developing agency. Proven record of designing and effecting teaching and learning methods that develop students’ skills particularly in metacognition.


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Designing together: what co-creation teaches us about human-centred innovation in higher education

By Bo Kelestyn

Lessons from working and publishing with students

In higher education (HE), we often ask students for feedback after the most important decisions have already been made. We ask whether a module worked, whether an event was useful, whether a policy was clear, or whether an initiative landed well. These questions matter. But they also reveal a limitation: students are often invited to evaluate their experience largely designed by others.

Co-creation begins from a different premise. It asks what might happen if students were involved earlier, not only as respondents or representatives, but as people capable of framing problems, imagining alternatives and producing knowledge about HE itself.

Through my work on Designing Together, a student-staff co-creation initiative focused on human-centred educational innovation, I have come to see co-creation not simply as a method for improving student experience, but as a practice of belonging, agency and shared authorship. When students help design, test, refine and communicate ideas, they are not only contributing to better educational provision. They are also experiencing what it means to be taken seriously as members of a learning community.

This matters because belonging is often treated as an outcome: something to be measured, improved or delivered through institutional interventions. But co-creation has taught me that belonging can also happen in the process itself. It can happen in a workshop, around a shared table, in a Padlet comment or Vevox word cloud, in an informal conversation, or in the moment when a student sees their idea shaping a project, publication or decision. Belonging is not only something universities design for students. It is something students and staff can shape together.

Four lessons have stayed with me.

1. Genuinely listen and “keep the door open”

Listening sounds simple, but in practice it requires intentional design. It is not enough to invite students into a room once, ask what they think, and consider the work done. Students need multiple ways to contribute, including ways that are informal, low-pressure and ongoing.

As a Director of Student Experience, I used Padlets and shared Teams spaces that allowed students to offer informal feedback, add ideas asynchronously and build on one another’s thoughts. This is a contrast to the often preferred surveys that make responses invisible once you click ‘submit’. I created a ‘Heard it on the Grapevine’ Padlet, for example, where students could post things they heard from other students and ‘fact check’ information about the programme, marks or policies before they become toxic rumours. As a Course Director, I set up small funds for student-led projects, signalling that ideas could move beyond discussion into action. As a lecturer, I carve out 10-15 minutes of ‘corridor time’ after teaching for informal conversations, creating space for trust, humour, uncertainty and relationship-building, all the things that rarely fit neatly into a student-staff liaison committee agenda, but often make meaningful collaboration possible.

Keeping the door open is important because students do not always know what they want to say at the exact moment we ask them. They may need time to reflect. They may want to see whether staff are genuinely listening before they speak candidly. They may have ideas that emerge only after a workshop, a conversation with peers, or an experience elsewhere in the university. Not to mention a whole spectrum of cultural differences, neurodiversity needs, and life circumstances that shape this too.  

A human-centred approach to co-creation recognises this. It treats listening not as an event, but as an infrastructure: a set of habits, spaces and relationships that make it easier for students to keep contributing.

2. Think joyful and win-win

Co-creation should be serious in purpose, but it does not need to feel heavy. Some of my most generative student-staff work happened when the atmosphere was creative, welcoming and energising. Small details like music, colour, and good food matter. Using pens, cards, prompts and materials that invite people to think with their hands as well as their heads. Or designing activities that feel purposeful (intentionally low tech) but also enjoyable. And, importantly, choices that show we have paid attention. “Pizza for students” has become almost a shorthand for engagement, but it is worth asking students what would actually make a session feel welcoming. The answer may be different from what we assume. In one of the student-led projects, for example, we got crepes and bubble tea, instead of pizza and Coke, and University-branded teddies instead of the usual Amazon/Love2Shop vouchers. This fundamentally reshaped that student-staff dialogue.

Joy is not a superficial add-on. It changes the quality of participation. When students feel relaxed, curious and valued, they are more likely to take creative risks. They are more likely to move beyond complaint into possibility. They are more likely to feel that they have not just given something to the institution but taken something away for themselves.

This is why co-creation should be win-win. Students should leave with more than the feeling of having been consulted. They should develop confidence, language, networks and skills. Applying design thinking to co-creation helps to boost problem-solving, collaboration, communication, teamwork skills, and even sustainability competencies. Staff should also learn, not only about student experience, but also about their own assumptions and biases. Good co-creation is mutually developmental. It creates value for the project, for the students, for staff and for the wider learning community.

3. Asking “what do you need?” is not enough

One of the most important lessons I have learned is that simply asking students what they need, although an important question, does not always produce the most inclusive or imaginative outcomes. The same goes for staff. This is not because we do not know our own experiences. We do. But direct questions can put people on the spot. They can privilege those who are already confident, articulate or familiar with institutional language. They can also lead to familiar answers, repeated frustrations, or what can feel like a “moan fest”. Not because we like being negative, but because the format invites critique without necessarily creating the conditions for reimagining.

Human-centred design-led co-creation is powerful because it changes the nature of the conversation. Rather than asking students to arrive with fully formed solutions, it creates a process through which ideas can emerge. Design thinking and facilitation tools such as scenarios, mapping activities and prototyping exercises help us move from experience to insight, and then from insight to possibility. They also make participation more inclusive: no one has to have the perfect answer immediately, and ideas can be built collectively.

This is where co-creation becomes more than consultation. It allows students and staff to reframe the problem together. What I have observed is that sometimes what first appears to be a request for more information is actually a need for belonging. I learnt this from the work of Professor Radka Newton, who often cites Disney’s ‘What time is the 3 o’clock parade?’ thinking. Sometimes what sounds like a complaint about communication is really about trust. Sometimes the most useful idea appears halfway through an activity, sparked by someone else’s comment, a visual prompt or a moment of shared recognition.

Human-centred innovation depends on this kind of emergence. It does not assume that the problem is already known. It creates the conditions for better questions to surface.

4. Close the feedback loop. Then open it again

One of the quickest ways to damage trust in student-staff partnership is to ask for input and then disappear. Students need to know what happened next. What was changed? What was not changed? Why? What is still being explored? Where did their contributions go?

Closing the feedback loop is a known challenge, but we should not hide from it because it communicates mattering and respect. It shows that student labour has been recognised. It also helps students understand the complexity of institutional change: the constraints, trade-offs and timescales that are often invisible from the outside.

But co-creation should not be imagined as a neat linear process: ask-listen-act-report back-finish. It is better understood as a cycle. Communicate, share, update and ask again. Return to students with prototypes, drafts, early findings or emerging decisions. Invite them to challenge what has been interpreted from their contributions. Make visible where their ideas have shaped the work.

I find this cyclical approach is especially important when working and publishing with students. Authorship is not just about whose name appears on a paper or blog. It is about how ideas are generated, developed, represented and credited. Writing and publishing with students requires explicit conversations about roles, expectations, confidence, time and recognition. It also requires care. Academic writing can be unfamiliar and intimidating, but it can also be a powerful site of belonging when students see that their experiences and interpretations are part of knowledge production.

In this sense, co-creation is not only a way of designing better educational initiatives. It is a way of changing the relationships through which HE understands itself. For me, the central lesson in projects like Designing Together is that students do not only belong in the university as learners, consumers or sources of feedback. They belong as thinkers, makers, collaborators and authors. When we create the conditions for genuine co-creation, we invite students to help shape the educational futures they are part of. If we believe those futures are to serve our students, we should be designing with, not for or to.

From the work of Susie Wise, we know that invitation is a moment of belonging and must be designed with care. It needs open doors, joyful spaces, inclusive methods and honest feedback loops. It needs staff who are willing to listen without defensiveness, share power without abandoning responsibility, and treat student insight as knowledge rather than anecdote, or worse, “a storm in a teacup”.

Co-creation will not solve every challenge in HE. But it can help us practise a more human-centred form of innovation: one rooted in relationship, imagination and shared purpose. Perhaps its greatest promise is not simply that it helps students feel they belong. It is that it invites us all to help make our universities places worth belonging to.

Dr Bo Kelestyn PFHEA FEEUK is an Associate Professor at Warwick Business School, where she teaches and researches at the intersection of design thinking, education, and digital innovation. 


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Preparing the Future Leaders of Society with a Systems Thinking Mindset Through Effective Learning and Teaching

by Amrik Singh and Joy Garfield

In a world defined by rapid change, complexity, and interdependence, traditional linear ways of thinking are struggling to keep up. Whether we look at global supply chains, climate challenges, digital transformation, or organizational culture, a recurring truth emerges, everything is connected. This is why systems thinking,a mindset for understanding wholes rather than isolated parts, is becoming increasingly relevant across all sectors (Comstock, 2024). Systems thinking allows us to understand the perspective of multiple stakeholders in the situation and guards against jumping to the right solution, which human nature sometimes make us do. When we understand the notion that problems are multi-faceted and need the buy-in of multiple stakeholders to address the solutions, only then we can really unearth the understanding of complexity and ambiguity of the situation. Higher education students as future leaders of society, need to grasp the concept of systems thinking to explore the complexity and ambiguity of modern-day problems.

Understanding the Complexity of Modern Problems

For much of the 20th century, we operated on the assumption that problems could be broken down and solved independently. Problems and solutions were easily connected. But today’s challenges are mostly complex, dynamic, and interconnected, making reductionist approaches insufficient (Eftekhari Shahroudi et al., 2025).

A decision made in one area can unintentionally trigger effects in others. Without a systemic lens, those secondary impacts are missed until they become major problems. Dynamic conditions change faster than linear plans can keep up. Because challenges evolve through shifting interactions like climate events affecting energy markets, or geopolitical shifts affecting food systems a static, linear approach fails. A systemic perspective helps leaders adapt in real time. Climate change, digital transformation, public health, and security issues span sectors, borders, and disciplines. No single stakeholder can solve them alone; systems thinking helps identify leverage points for multi‑stakeholder actions.

Modern organisations function as complex adaptive systems shaped by culture, relationships, and information flows. Linear change models often fail because they ignore these interdependencies; systems thinking helps leaders identify leverage points, anticipate consequences, and design resilient structures (Ellis, 2024). Systems thinking literature alike argues that traditional problem‑solving methods lose effectiveness as societal and technological complexity grows, strengthening the case for dynamic, holistic approaches in organisational decision‑making (Eftekhari Shahroudi et al., 2025).

A Harvard Business Review article states that innovations often create unintended ripple effects because interactions across systems are overlooked reinforcing the need for a systemic perspective (Bansal and Birkinshaw, 2025). Problems have multiple interacting causes, not a single root. Reductionist thinking focuses on one cause at a time, but modern challenges involve overlapping drivers, environmental, economic, technological, political, and social. Addressing only one strand often creates new issues elsewhere. The demand for systems thinking based pedagogical higher education is thus very real and requires educators to embrace these methods of teaching and learning.

How Can Education and Learning Shift Toward Systems Thinking Literacy

As future leaders in an increasingly complex and demanding world, higher education students need a solid understanding of social, political, economic, and environmental issues, along with the confidence to propose well‑reasoned solutions. Systems thinking is increasingly recognised as a vital pedagogical approach in higher education, enabling learners to understand complexity, interdependence, and uncertainty within contemporary societal and organisational challenges.

As educators prepare students for an uncertain future, systems thinking literacy is emerging as a core skill. The future of jobs report (World Economic Forum, 2025) indicates that systems thinking, and empathy are very essential core skills needed by organisations. Case studies from engineering and technology education further illustrate the value of systems thinking pedagogy. Dhukaram et al. (2016) show how systems-oriented curricula enhance student capability in diagnosing multifaceted problems, fostering collaborative solution-building, and developing resilience in decision-making processes. These studies collectively highlight that systems thinking not only enhances subject-specific learning but also strengthens transferable skills such as critical reasoning, communication, and adaptive expertise, all very relevant to organisations as cited in the future of jobs report 2025.

Systems thinking pedagogy also allows students to dive into the complexity and ambiguity of modern-day challenges and allows them to understand the multiple stakeholder perspectives and worldviews. Only then can a rich picture of the problem can be ascertained. Studying relationships, patterns, and structures fosters deeper understanding than memorising isolated facts or writing notes of the situation alone. Frameworks such as Soft Systems Methodology (Checkland and Poulter, 2006) enhance critical thinking and decision‑making from multiple perspectives. Sustainability education literature also stresses that complex global issues require integrative thinking, interdisciplinary collaboration, and shared sense‑making, the central tenets of systems thinking (Ezeaku, 2024).

Soft Systems Methodology, although not new, has proven effective across a wide range of settings for tackling complex modern-day problems. Its seven-stage process offers a structured approach to exploring “wicked” issues by first examining what is happening in the real world from the viewpoints of various stakeholders. The methodology then moves to imagining an ideal world, one free from constraints, from multiple stakeholder perspectives, helping to surface differing expectations, needs, and aspirations for a future idealised system. Students should be encouraged to use empathetic dialogue to appreciate the diverse viewpoints present in the situation. By comparing real-world conditions with these idealised models, Soft Systems Methodology enables the development of feasible, mutually acceptable paths forward.

Recent scholarship highlights that real-world, experiential learning environments help students develop the ability to interpret dynamic systems and identify leverage points for meaningful change (Alford et al., 2025). Such approaches support a shift from linear, fragmented learning toward holistic understanding, enabling students to explore the multiple interacting forces shaping modern problems. Soft Systems Methodology can help develop this understanding.

The importance of systems thinking in higher education is also evident in efforts to prepare students for professional environments characterised by complexity and rapid change. As Elsawah, Ho, and Ryan (2022) note, teaching systems thinking requires intentional integration of modelling, reflection, and interdisciplinary engagement to help students internalise systemic concepts. Their work demonstrates that learners benefit from iterative exploration of system behaviours, reinforcing deeper conceptual understanding and long-term retention.

A Mindset for the 21st Century

Across disciplines, systems thinking offers a transformative framework for higher education, supporting educators and students in jointly navigating complex realities while fostering the next generation of holistic, strategic, and future-oriented thinkers.

At its core, systems thinking is more than a method, it is a mindset that promotes deeper insight, anticipatory understanding, and long‑term thinking. Scholars and practitioners argue it is essential for addressing intertwined challenges like climate disruption, social inequality, and technological acceleration (DigitalVital HUB, 2025). By helping individuals and organisations recognise interconnected structures, systems thinking supports more informed, sustainable, and strategic action, shifting us from short‑term fixes to long‑term solutions rooted in an understanding of whole systems (Ellis, 2024).

The combination of Soft Systems Methodology and empathy enhances systems thinking by placing equal emphasis on the human elements and the technical components. It focuses on designing solutions that function not only in theory but also in the complex, unpredictable realities of human‑centred environments. Engaging in empathetic dialogue helps reveal stakeholders’ perspectives and experiences. When problems are rooted in human complexity and ambiguity, the solutions must be human centric also.

We live in an era defined by complexity and constant change. Linear thinking on its own is no longer enough. Systems thinking offers powerful tools for higher education students to see the bigger picture, understanding interconnections, and designing solutions that work not just today, but for generations ahead. As future leaders of society this is a vital commodity that cannot be overlooked. Across sustainability, technology, education, and organisational practice, the evidence converges: systems thinking is shifting from a possibility to a must‑have capability for future leaders (Bansal and Birkinshaw, 2025; Schoormann et al., 2025).

References.

Alford, K.R., Stedman, N.L.P., Bunch, J., Baker, S. and Roberts, T.G. (2025) ‘Real-world experiences in higher education: contributing to developing a systems thinking paradigm’, Journal of Experiential Education, 48(1), pp. 169–188.

Bansal, T. and Birkinshaw, J. (2025) ‘Why you need systems thinking now’, Harvard Business Review, September–October.

Checkland, P. and Poulter, J. (2006) Learning for action: A short definitive account of Soft Systems Methodology and its use for practitioners, teachers and students. Hoboken: Wiley.

Comstock, N.W. (2024) ‘Systems thinking’, EBSCO Research Starters.

Dhukaram, A., Sgouropoulou, C., Feldman, G. and Amini, A. (2016) ‘Higher education provision using systems thinking approach – case studies’, European Journal of Engineering Education, 43, pp. 1–23.

DigitalVital HUB (2025) ‘Systems thinking in innovation design and sustainability: Critical framework for seeing the whole’, 21 March.

Eftekhari Shahroudi, K., Conrad, S., Speece, J., Reinholtz, K., Span, M.T., Chappell, S., Saulter, Q. and Bokhtier, G.M. (2025) ‘Why systems thinking?’, in Practical Systems Thinking. Cham: Springer.

Ellis, J. (2024) ‘Unlocking complex problems: the power of systems thinking’, TheSystemsThinking.com, 30 September.

Elsawah, S., Ho, A. and Ryan, M. (2022) ‘Teaching systems thinking in higher education’, INFORMS Transactions on Education, 22, pp. 66–102.

Ezeaku, E.C. (2024) ‘Systems thinking as a paradigm shift for transformational sustainability’, Global Scientific Journal, 12(1).

Schoormann, T., Möller, F., Hoppe, C. and vom Brocke, J. (2025) ‘Digital sustainability: understanding and managing tensions’, Business & Information Systems Engineering, 67, pp. 429–438.

World Economic Forum (2025) The Future of Jobs Report 2025.

Dr Amrik Singh is a Senior Teaching Fellow at Aston University, UK. He has over 15 years of academic experience in Higher Education. He is also a Senior Fellow of the Advance HE, SFHEA. His teaching areas includes operations management, effective management consultancy, and business operations excellence. 

Joy Garfield holds a PhD in Informatics from the University of Manchester, UK.  She is a Senior Teaching Fellow and Deputy Head of Department for Business Analytics and Information Systems at Aston Business School, Aston University, UK.  With over 20 years of experience in academia, Joy is a Senior Fellow of the Higher Education Academy.  Joy is currently an external examiner for the University of Westminster Tashkent, Uzbekistan and a member of the Governing Council of the Society for Research into Higher Education.


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Can folk pedagogies help us understand the limited impact of research on higher education?

by Alex Buckley

The SRHE conference is a great place to see our field in all its glory. From the sessions I attended in December 2025, one thing that was abundantly clear was the desire of so many HE researchers to change the world. A distinctive feature of contemporary HE research – reflecting the social sciences more broadly – is the focus on political and ethical issues, with avowedly political and ethical intentions. The improvement of society is often the explicit end, rather than the more humble improvement of our own part of the education system.

Despite this desire to make a difference, higher education research has for many years been held up as an area where the impact of those working in the field is not what it could be. As George Keller said in 1985, “hardly anyone in higher education pays attention to the research and scholarship about higher education”,

Asking the right questions?

There hasn’t been a lot of work on the gap between research and practice in HE – though there is a fair amount in the schools sector from which we can extrapolate, to a greater or lesser extent – but one issue that has received some attention is the fundamental one: are researchers actually asking the right questions?

Vivianne Robinson is a researcher who has laid a substantial amount of blame at the feet of researchers, who “have little to offer by way of alternative solutions, when the problems they have been studying are not those of the practitioner” (Robinson 1993). I have recently used Robinson’s model of Problem-Based Methodology to explore whether research about exams in higher education does engage sufficiently with the challenges that teachers take themselves to face. The results were not encouraging.

One of the more straightforward of Robinson’s criteria for impactful research is that researchers should be addressing teachers’ beliefs, and correcting them where they are erroneous. That’s important, but what if those beliefs are hard to shift? We all have stubborn hunches about how higher education works: good ways of motivating students, how to write feedback that will make students pay attention, how to clearly communicate complex ideas. What if there are teacher beliefs that are deeply embedded, so deeply that we don’t always know we have them, but that aren’t helping us and need to change?

One idea that has been explored in the school sector, but has largely passed us by, is the concept of ‘folk pedagogies’. This idea was developed in the 1990s as an extension of the more famous concept of ‘folk psychologies’: the tacit theories that we all have that allow us to make sense of people’s behaviour. For Jerome Bruner, a natural next step from folk psychologies was the idea that we have intuitive theories about how people learn.

“Watch any mother, any teacher, even any babysitter with a child and you’ll be struck by how much of what they do is steered by notions of ‘what children’s mind are like and how to help them learn,’ even though they may not be able to verbalise their pedagogical principles.” Bruner (1996)

There has been some research in the school sector about the implications of this idea, particularly in terms of how much difference research makes to educational practice. Folk pedagogies have two features that will make them a factor in the impact of education research: they interfere with the uptake of new research-based ideas and approaches, and they are stubborn. On the first point, the idea is that new ideas about higher education will have to replace the old if they are to influence teachers; and on the second, evidence suggests that even where trainee teachers have ostensibly internalised more scientific theories of learning, the folk pedagogies come creeping back.

In the case of higher education, what might these commonsense, intuitive theories look like? They might just be very general ideas about how people learn, applied to the particular context of higher education. Bruner identifies a range of broad folk pedagogical views, such as one which sees ‘children as knowers’, with a focus on the gathering and organising of facts. Perhaps one kind of folk psychology of higher education would be the application of that idea specifically to students in universities rather than other sectors: a focus on the selection, organisation and retention of propositional knowledge within degree programmes. Perhaps there are also specific intuitive theories about higher education that influence teachers’ practices. Perhaps there is a folk intuition that university students should not be spoon-fed – that they must take responsibility for their own learning and seek to develop their own views. Perhaps there is a folk intuition that students should encounter challenging views that encourage them to question their own certainties. In the absence of research, we can only speculate (and introspect).

Respecting the ‘folk’

The idea that teachers have deep intuitions about how students learn, that those intuitions can prevent them from acting on more evidence-based beliefs, and that those intuitions are hard to shake; none of those ideas are particularly earth-shattering. They are probably common sense among those researching and enhancing higher education. The value of the idea of ‘folk pedagogies’ lies instead in the way that it encourages us to take those intuitions seriously, both as an object of study and a powerful barrier to change.

Rather than dismissing intuitions about higher education – as ignorant beliefs and hide-bound traditions – we can study them. What are they? Where do they come from? How do they change? The idea of folk pedagogies is not pejorative. There’s no shame in having intuitions about how learning works. As with folk psychological theories, they are necessary parts of how we navigate the world, and something we can’t do without. There is also deep wisdom to be found in those intuitions, even if they are sometimes misleading. Research goes wrong by departing from common sense, at least as much as the other way around.

Acknowledging the existence of folk theories of higher education can help improve the impact of our research in all sorts of ways. We can research them, to understand why teachers and students (and others) do what they do, and the conditions in which deep intuitions can change. It can help us understand where – and why – research has departed so far from common sense as to be of little practical relevance.

It can also help us understand the scale of the challenge. In much of what we do, we’re seeking to modify what university teachers do, which very often means changing how they think. The reality is that we aren’t usually changing superficial, specific beliefs, at least not where the improvements we’re seeking are substantive. We’re changing deep beliefs picked up over a lifetime. Our model of improvement may then need to fit the old adage: if you’re not making progress at a snail’s pace, you’re not making progress. That’s a bit different from annual quality enhancement cycles or short-term strategic initiatives. We can change the world, but it will take time.

References

Bruner, J. (1996). The culture of education. Harvard

Robinson, V. M. J. (1993). Problem-Based Methodology: Research for the Improvement of Practice. Pergamon Press

Dr Alex Buckley is an Associate Professor in the Learning & Teaching Academy at Heriot-Watt University, Scotland. His research is focused on conceptual aspects of research and practice in assessment and feedback.


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Reflective teaching: the “small shifts” that quietly change everything

by Yetunde Kolajo

If you’ve ever left a lecture thinking “That didn’t land the way I hoped” (or “That went surprisingly well – why?”), you’ve already stepped into reflective teaching. The question is whether reflection remains a private afterthought … or becomes a deliberate practice that improves teaching in real time and shapes what we do next.

In Advancing pedagogical excellence through reflective teaching practice and adaptation I explored reflective teaching practice (RTP) in a first-year chemistry context at a New Zealand university, asking a deceptively simple question: How do lecturers’ teaching philosophies shape what they actually do to reflect and adapt their teaching?

What the study did

I interviewed eight chemistry lecturers using semi-structured interviews, then used thematic analysis to examine two connected strands: (1) teaching concepts/philosophy and (2) lecturer-student interaction. The paper distinguishes between:

  • Reflective Teaching (RT): the broader ongoing process of critically examining your teaching.
  • Reflective Teaching Practice (RTP): the day-to-day strategies (journals, feedback loops, peer dialogue, etc) that make reflection actionable.

Reflection is uneven and often unsystematic

A striking finding is that not all lecturers consistently engaged in reflective practices, and there wasn’t clear evidence of a shared, structured reflective culture across the teaching team. Some lecturers could articulate a teaching philosophy, but this didn’t always translate into a repeatable reflection cycle (before, during, and after teaching). I  framed this using Dewey and Schön’s well-known reflection stages:

  • Reflection-for-action (before teaching): planning with intention
  • Reflection-in-action (during teaching): adjusting as it happens
  • Reflection-on-action (after teaching): reviewing to improve next time

Even where lecturers were clearly committed and experienced, reflection could still become fragmented, more like “minor tweaks” than a consistent, evidence-informed practice.

The real engine of reflection: lecturer-student interaction

Interaction isn’t just a teaching technique – it’s a reflection tool.

Student questions, live confusion, moments of silence, a sudden “Ohhh!” – these are data. In the study, the clearest examples of reflection happening during teaching came from lecturers who intentionally built in interaction (eg questioning strategies, pausing for problem-solving).

One example stands out: Denise’s in-class quiz is described as the only instance that embodied all three reflection components using student responses to gauge understanding, adapting support during the activity, and feeding insights forward into later planning.

Why this matters right now in UK HE

UK higher education is navigating increasing diversity in student backgrounds, expectations, and prior learning alongside sharper scrutiny of teaching quality and inclusion. In that context, reflective teaching isn’t “nice-to-have CPD”; it’s a way of ensuring our teaching practices keep pace with learners’ needs, not just disciplinary content.

The paper doesn’t argue for abandoning lectures. Instead, it shows how reflective practice can help lecturers adapt within lecture-based structures especially through purposeful interaction that shifts students from passive listening toward more active/constructive engagement (drawing on engagement ideas such as ICAP).

Three “try this tomorrow” reflective moves (small, practical, high impact)

  1. Plan one interaction checkpoint (not ten). Add a single moment where you must learn something from students (a hinge question, poll, mini-problem, or “explain it to a partner”). Use it as reflection-for-action.
  1. Name your in-the-moment adjustment. When you pivot (slow down, re-explain, swap an example), briefly acknowledge it: “I’m noticing this is sticky – let’s try a different route.” That’s reflection-in-action made visible.
  1. End with one evidence-based note to self. Not “Went fine.” Instead: “35% missed X in the quiz – next time: do Y before Z.” That’s reflection-on-action you can actually reuse.

Questions to spark conversation (for you or your teaching team)

  • Where does your teaching philosophy show up most clearly: content coverage, student confidence, relevance, or interaction?
  • Which “data” do you trust most: NSS/module evaluation, informal comments, in-class responses, attainment patterns and why?

If your programme is team-taught, what would a shared reflective framework look like in practice (so reflection isn’t isolated and inconsistent)?

If reflective teaching is the intention, this article is the nudge: make reflection visible, structured, and interaction-led, so adaptation becomes a habit, not a heroic one-off.

Dr Yetunde Kolajo is a Student Success Research Associate at the University of Kent. Her research examines pedagogical decision-making in higher education, with a focus on students’ learning experiences, critical thinking and decolonising pedagogies. Drawing on reflective teaching practice, she examines how inclusive and reflective teaching frameworks can enhance student success.


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‘It’s different when they’re in their office’: the disconnect in student perceptions of academic meetings

by Stacey Mottershaw and Anna Viragos

As we approach the five-year anniversary of the closure of UK university campuses for the Covid-19 pandemic, we thought it might be interesting and timely to reflect on the way that the sector adapted to educational delivery, and which innovations remain as part of our new normal.

One key aspect of educational delivery which has remained to varying extents across the sector is the move to online student meetings. This includes meetings for academic personal tutorials, dissertation supervisions and other one-to-one meetings between students and staff. The Covid-19 lockdowns necessitated the use of online meetings as the only available option during this time. However, even post-lockdown, students and staff have continued to request online meetings, for reasons such as flexibility, privacy and sustainability.

To explore this further, we conducted a small mixed-methods study with students from Leeds University Business School to consider their preferences for online or in-person meetings, utilising a faculty-wide survey for breadth and short semi-structured interviews for depth.

We designed a questionnaire including questions on demographic (eg gender, home/international, whether they have caring responsibilities) and situational questions regarding their preference for face-to-face only, hybrid, or online meetings. We also included some questions around the ‘Big Five’ personality traits, to better understand factors that influence preferences.  We then distributed this online questionnaire, using the Qualtrics questionnaire software.

Based on our findings, 15% of respondents preferred face-to-face only, 31% online only, with the remaining 54% preferring to have the option of either face-to-face or online.

We also found that international students had a stronger preference for online meetings compared to non-international students. Whilst we had a relatively small sample of students on the Plus Programme (our institutional programme targeted to under-represented students); they had a stronger preference for in-person meetings. In terms of the Big Five traits, this student sample was highest on agreeableness and conscientiousness, and lowest on extroversion.

In addition to the questionnaire, we ran seven one-to-one interviews with students from a mix of second year, the year in industry and final year, who had all experienced a mix of both online and face-to-face meetings throughout their studies.

In reviewing the data, we identified five core themes of student preferences around meeting modes:

  • Connection and communication: Participants felt that the type of meeting affected connection and communication, with in-person meetings feeling more authentic.
  • Privacy/space: Participants felt that the type of meeting was influenced by factors including their access to private space, either at home or on campus.
  • Confidence: Some participants felt that the type of meeting could affect how confident they would feel in interactions with staff, with online meetings in their own environment feeling more comfortable than in spaces on campus.
  • Time: Participants discussed the amount of time that they had for each type of meeting, with online meetings deemed to be more efficient, due to the absence of travel time.
  • Flexibility: Participants demonstrated a strong preference for flexibility, in that they value having a choice over how to meet, rather than a meeting mode being imposed upon them.

Through cross-examination of the core themes, we also identified something akin to a meta-theme, that is a ‘theme which acquire[s] meaning through the systematic co-occurrence of two or more other themes’ (Armborst, 2017 p1). We termed this meta-theme ‘The Disconnect’, as across each of the core themes there seemed to be a disconnect between student expectations of APT and what is typically provided, which ties in with existing literature (Calabrese et al, 2022).

For example, one participant suggested that:

It’s different when they’re in their office like popping there and asking a question for the lecture or even like the tutorials rather than having to e-mail or like go on a call [which] feels more formal.

Whilst this comment seems to lean more towards other types of academic teaching (eg module leadership, lecture delivery or seminar facilitation), it can also translate to availability of staff more broadly. The comment suggests that students might expect staff to be available to them, on site, as and when they are needed. Yet in reality, it is unlikely that outside of set office hours academic staff will be available to answer ad hoc questions given their other commitments and particularly given the increased proportion of staff regularly working from home since the pandemic. This perspective also seems to contradict the perception that staff are much more available now than ever before, due to the prevalence of communications administered via email and online chat and meeting tools such as MS Teams. Staff may feel that they are more available as online communication methods increase in availability and use, but if students do not want ‘formal’ online options or prefer ad hoc on-site provision, then there may be a disconnect between student expectations and delivery, with all stakeholders feeling short-changed by the reality.

Another disconnect between expectations and reality became apparent when another participant commented:

[…] online it was more rushed because you have the 30 minutes and you see the time going down and in the Zoom you will see like you have 4 minutes left to talk and then you’re rushing it over to finish it.

Whilst this clearly relates to the core theme of time, it also seemed to be correlated with participant understanding of staff roles. It is difficult to understand how the time limitation for online and in-person meetings is different when the meetings are of the same duration, except that in the case of in-person meetings the student may be less aware of timings, due to not having the time physically visible on the screen in front of them. This might be reflected in the student-staff dynamic, where managing online meetings might be seen to be a joint and equal endeavour, with the responsibility for managing in-person meetings being skewed towards the staff member. Whilst it can be argued that staff should take responsibility for managing the meeting, in a time of increased narratives around student-led tutoring, it may be worth exploring the possible knock-on effects of students passively allowing the meeting to happen, rather than actively owning the meeting.

Final thoughts

A limitation of this study was the low response rate. At the point of dissemination, there were approximately 2,000 students in our faculty. However, we received just 198 survey responses (9.9%), and only seven people took part in the interviews, despite repeated calls for participants and generous incentives. Although this was a smaller sample than we had hoped for, we are confident that our study makes a timely and relevant contribution to discussions around delivery of APT, both within our faculty and beyond.

As a starting point, future research could seek to generate responses from a broader pool of participants, through both a quantitative survey and qualitative methods. Based on our findings, there may also be scope for further research exploring student expectations of staff roles, and how these match to institutional offerings across the sector. Ultimately, universities need to do more to investigate and understand student preferences for educational delivery, balancing this alongside pedagogical justifications and staff circumstances.

Stacey Mottershaw is an Associate Professor (Teaching and Scholarship) at Leeds University Business School and an EdD candidate at the University of Sheffield. Her research predominantly seeks to understand the needs of marginalised groups in higher education, with a particular focus on equitable and socially just career development. 

Dr Anna Viragos is an Associate Professor in Organizational Psychology at Leeds University Business School, and a Chartered Psychologist of the BPS. Her research focuses on a variety of topics such as stress and wellbeing, creativity, and job design.


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Promoting equity and employability using live briefs

by Lucy Cokes

‘Live briefs’ are used in Higher Education programmes, and I suggest that they can help promote equity and employability if they are used in very specific ways. The use of live briefs takes place not only in the creative industries, but also across more practical or core subjects in HE. and has many parallels with a wide range of other teaching tools.

Live Briefs have been part of my teaching to students on the Creative Advertising degrees at Falmouth University for the past 10 years, with the last four years using live paid briefs as part of assessment. Done right I passionately believe that live briefs, with their ability to test students through an authentic task, develop creative problem-solving skills, and in turn, enhancing student satisfaction, are a valuable tool.

How live briefs are usually used

A live brief is defined as “a type of design project that is distinct from a typical studio project in its engagement of real clients or users, in real-time settings” (Sara, 2006, p. 1). Often, lecturers believe they are assigning ‘live briefs’, but frequently these are merely ‘simulations’ or ‘mock briefs’ using either outdated, or fictional client briefs which lack a genuine and immediate client need. Distant cousins of live briefs include the use of case studies in teaching, or the use of authentic tasks. However, I believe that the use of a live brief should be the unrivalled method to enhancing students’ employability skills and prospects at university in comparison to these other approaches. Typically, live briefs are sourced through lecturers’ professional networks and are presented to students most frequently as an extracurricular opportunity. These opportunities have often resulted in students securing paid or unpaid placements at agencies or being offered full-time positions post-graduation. By not fully embedding these live opportunities into assessments, there is an inadvertent disadvantage to those already disadvantaged.

How live briefs could be used

Live briefs can be, with effort, integrated into the students’ assessment brief for their modules. Students are often asked to deliver a pitch to the client as part of their assessment with one of the ideas chosen by the client. The winning students should ideally be paid for their time, with full guidance from tutors acting to provide feedback and project manage the process. Course leaders need to use caution when explicitly stating a particular module will contain live paid briefs, as they are often hard to come by. Instead, it is suggested that modules be designed in such a way they can be ‘plugged in’ when accessible.

There are many challenges in using live briefs, these include:

  • Planning in good time prior to start of a module.
  • The need to fit timings with pre-established assessment deadlines.
  • Additional time required for lectures to source the live briefs and manage the ‘clients’.
  • Potential administration constraints with invoicing ‘clients’, paying students and suppliers.

Live briefs seem particularly well-suited to non-profits, small businesses, or government agencies.  Experience has shown that these types of organisations tend so see the partnership with a university and students to be more cost effective, providing social benefits, whilst also being able to be more flexible around the module deadlines.

Organisations benefit from bringing their projects to the university, as they gain a dedicated fresh set of minds working on their problem. The same clients often come back year after year. Chris Thompson of Safer Futures shared that he “…thought the standard, confidence and professionalism of the student pitches and research was exceptional.”

The hierarchy of live briefs has been produced to assist lecturers in deciding how best to use live briefs in their teaching and push for the gold star of having paid opportunities embedded into assessment.  This is a call for a shift in culture and attitudes toward the use of live briefs, so we are not inadvertently decreasing social mobility in the UK through their use.

Live Brief Hierarchy

The hierarchy has been designed to help lecturers navigate the options whilst considering the ever-increasing demand for improved employability equity.

Figure 1: Hierarchy of the use of Live Briefs in University Teaching.
Ranked based on perceived equity and employability status.

Working on live briefs enhances the students’ employability by improving general employability skills, and providing the ability to include this work in their portfolios and CVs. The approach of using live briefs outside of assessment does not provide equal opportunities to students from diverse backgrounds. Less privileged students often work nearly full-time during evenings and weekends to support themselves financially while studying. Indeed, 55% of UK students now work an average of 13.5 hours a week meaning they have less availability to participate in extracurricular assignments  (BBC, 2023). The Social Mobility Commission has noted that “unpaid internships are damaging for social mobility”  (Milburn, 2017). I see a parallel between the use of extracurricular briefs and unpaid internships, so I advocate that we discourage the use of unpaid extracurricular briefs, as they reduce our chances of ‘levelling up’ in the UK.

The Gold Star of Live Briefs

Justyna, BA Creative Advertising graduate, shared her thoughts on working on a paid live brief. “It gave me more motivation to produce the best possible work. But it was mainly because I was excited about the opportunity to actually make a campaign, still as a student. It was a great way of getting work experience and seeing how the industry works. I believe that the campaign I made is one of the most valuable experiences on my CV”.

Embedding live briefs into briefs assessment, producing work for clients, and compensating students for their contributions present significant challenges. However, I believe incremental improvements to the existing practice of utilising live briefs outside of formal assessment without remuneration should be pursued. The deliberate consideration of these options and the effort to implement such changes will gradually shift the culture and attitudes toward the use of live briefs among both university academic staff and external organisations. This progressive adaptation will enhance the integration of live briefs into the curriculum, ultimately benefiting the student experience, learning and employability whilst simultaneously resulting in clear knowledge exchange advantages for the external organisations.

Lucy Cokes is a senior lecturer at Falmouth University, School of Communications. She has been working in higher education for the past ten years and is a Fellow of Advance HE. She leads the Behaviour Change for Good modules on the Advertising courses and started the inhouse agency ‘BE good’ to manage the live projects which have included a number of government funded campaigns around VAWG and Healthy Relationships. Prior to this she ran a highly successful digital marketing agency with 80 staff in the UK across 3 offices.

References

BBC (2023) Most university students working paid jobs, survey shows. [Online] Available at: https://www.bbc.co.uk/news/education-65964375 [Accessed 23 August 2023]

Milburn, A. (2017) Unpaid internships are damaging to social mobility. [Online] Available at: https://www.gov.uk/government/news/unpaid-internships-are-damaging-to-social-mobility [Accessed 22 August 2023].

Sara, R. (2006) Live Project Good Practice: A Guide for the Implementation of Live Projects, s.l.: Centre for Education in the Built Environment


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For meta or for worse…

by Paul Temple

Remember the Metaverse? Oh, come on, you must remember it, just think back a year, eighteen months ago, it was everywhere! Mark Zuckerberg’s new big thing, ads everywhere about how it was going to transform, well, everything! I particularly liked the ad showing a school group virtually visiting the Metaverse forum in ancient Rome, which was apparently going to transform their understanding of the classical world. Well, that’s what $36 bn (yes, that’s billion) buys you. Accenture were big fans back then, displaying all the wide-eyed credulity expected of a global consultancy firm when they reported in January 2023 that “Growing consumer and business interest in the Metaverse [is] expected to fuel [a] trillion dollar opportunity for commerce, Accenture finds”.

It was a little difficult, though, to find actual uses of the Metaverse, as opposed to vague speculations about its future benefits, on the Accenture website. True, they’d used it in 2022 to prepare a presentation for Tuvalu for COP27; and they’d created a virtual “Global Collaboration Village” for the 2023 Davos get-together; and we mustn’t overlook the creation of the ChangiVerse, “where visitors can access a range of fun-filled activities and social experiences” while waiting for delayed flights at Singapore’s Changi airport. So all good. Now tell me that I don’t understand global business finance, but I’d still be surprised if these and comparable projects added up to a trillion dollars.

But of course that was then, in the far-off days of 2023. In 2024, we’re now in the thrilling new world of AI, do keep up! Accenture can now see that “AI is accelerating into a mega-trend, transforming industries, companies and the way we live and work…better positioned to reinvent, compete and achieve new levels of performance.” As I recall, this is pretty much what the Metaverse was promising, but never mind. Possible negative effects of AI? Sorry, how do you mean, “negative”?

It’s been often observed that every development in communications and information technology – radio, TV, computers, the internet – has produced assertions that the new technology means that the university as understood hitherto is finished. Amazon is already offering a dozen or so books published in the last six months on the impact of the various forms of AI on education, which, to go by the summaries provided, mostly seem to present it in terms of the good, the bad, and the ugly. I couldn’t spot an “end of the university as we know it” offering, but it has to be along soon.

You’ve probably played around with ChatGPT – perhaps you were one of its 100 million users logging-on within two months of its release – maybe to see how students (or you) might use it. I found it impressive, not least because of its speed, but at the same time rather ordinary: neat B-grade summaries of topics of the kind you might produce after skimming the intro sections of a few standard texts but, honestly, nothing very interesting. Microsoft is starting to include ChatGPT in its Office products; so you might, say, ask it to list the action points from the course committee minutes over the last year, based on the Word files it has access to. In other words, to get it to undertake, quickly and accurately, a task that would be straightforward yet tedious for a person: a nice feature, but hardly transformative. (By the way, have you tried giving ChatGPT some text it produced and asking where it came from? It said to me, in essence, I don’t remember doing this, but I suppose I might have: it had an oddly evasive feel.)

So will AI transform the way teaching and learning works in higher education? A recent paper by Strzelecki (2023) reporting on an empirical study of the use of ChatGPT by Polish university students notes both the potential benefits if it can be carefully integrated into normal teaching methods – creating material tailored to individuals’ learning needs, for example – as well as the obvious ethical problems that will inevitably arise. If students are able to use AI to produce work which they pass off as their own, it seems to me that that is an indictment of under-resourced, poorly-managed higher education which doesn’t allow a proper engagement between teachers and students, rather than a criticism of AI as such. Plagiarism in work that I marked really annoyed me, because the student was taking the course team for fools, assuming our knowledge of the topic was as limited as theirs. (OK, there may have been some very sophisticated plagiarism which I missed, but I doubt it: a sophisticated plagiarist is usually a contradiction in terms.)

The 2024 Consumer Electronics Show (CES), held in Las Vegas in January 2024, was all about AI. Last year it was all about the Metaverse; this year, although the Metaverse got a mention, it seemed to rank in terms of interest well below the AI-enabled cat flap on display – it stops puss coming in if it’s got a mouse in its jaws – which I’m guessing cost rather less than $36bn to develop. I’ve put my name down for one.

Dr Paul Temple is Honorary Associate Professor in the Centre for Higher Education Studies, UCL Institute of Education.


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Promoting students’ interest through culturally sensitive curricula in higher education

by Kathleen M Quinlan

Around the world, there is a move toward making curricula more culturally sensitive, diversified, or decolonized. However, the impact of such curricula on students is not yet well understood. My colleagues and I sought to research effects of cultural sensitivity on students’ interest in their subjects, focusing primarily on students in professional education programs across 7 participating institutions. We presented this research at the 2023 SRHE conference. The full paper was published this month in Higher Education. We report briefly on the findings and significance of that study. 

This new presentation and publication builds on Dave SP Thomas’ PhD thesis, which we presented at the 2021 SRHE conference and later published in Studies in Higher Education. The initial study conceived and tested a ground-breaking survey instrument, the Culturally Sensitive Curricula Scales (CSCS), that enables students to rate the cultural sensitivity of their curricula. By cultural sensitivity of curricula, we mean curricula in which attitudes, teaching methods and practice, teaching materials, curriculum, and theories relate to, affirm and respect diverse cultures, identities, histories, and contexts. The CSCS survey has paved the way for understanding the extent to which students perceive their curricula as representing diversity, whether people of diverse ethnicities are portrayed in stereotyped or negative ways, the extent to which students are encouraged to challenge power and their experience of inclusivity in classroom interactions.  

In the original study, we found that Black, Asian and Minority Ethnic students in a single English university tended to see their curriculum as less culturally sensitive than their White peers. We also found that more culturally sensitive curricula may help boost Black, Asian and minority ethnic students’ interest in the subject. Colleagues in NERUPI, the Network for Evaluating and Researching University Participation Interventions, were intrigued by the initial study as many of them were seeking to create more diversified, decolonised or culturally sensitive curricula.  

Seven NERUPI member universities took part in the current, follow-up study on which we reported at the 2023 SRHE conference. In this project, we revised the CSCS survey, expanded the participant pool to a wider range of institutions and programmes of study, and controlled a key potential confounding variable.  

Revising the Culturally Sensitive Curricula Scales (CSCS-R) clearly enhanced them, making them more definitive, thorough and reliable. Thus, the CSCS-R is a stronger instrument for use in researching and evaluating students’ experiences of the cultural sensitivity of their curricula.  

After surveying nearly 300 second year students in this NERUPI study, we again found that minoritised students perceived the curriculum as less culturally sensitive than White peers. This finding was robust across programmes and universities, suggesting that it is a widespread issue across the higher education sector in England, not a feature of a single university. Most of the participating universities were still in the early stages of curricular reform. The CSCS study was intended to raise staff awareness of these experience gaps amongst their students to support the creation of more culturally sensitive curricula.  

We also found Black students tended to rate their curricula as less sensitive than Asian students. These wider ‘experience gaps’ for Black students than Asian students are consistent with wider achievement gaps (‘degree awarding gaps’) for Black students.  

Finally, we found that when students rate their curricula as more culturally sensitive, they also tend to have higher interest in their programme, even when controlling for ethnicity and quality of teaching overall. Thus, culturally sensitive curricula appear to be good for all students, not just minoritised students. Surveyed students were primarily studying pro-social professions (eg psychology, education, nursing, social work) where they are preparing for professional roles that serve a diverse clientele and society. These students may be particularly interested by curricula that positively reflect the plurality of the professions to which they aspire and a more just society.  

In sum, this study contributes to understanding how teachers can design instruction that both supports students’ interest and reflects an increasingly diverse society. The study​,​ then, may help educators create more interesting and engaging curricula, while also addressing issues of diversity, equality, and inclusivity within HE. 

Kathleen M Quinlan PhD PFHEA is Professor of Higher Education and Director of the Centre for the Study of Higher Education at the University of Kent, UK. She researches learning, teaching, assessment, and student engagement in higher education, specialising in understanding how curriculum and instruction can be designed to support students’ interest.