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The importance of academic mental health

by Roz Collings

It was University Mental Health day on Thursday 14th March 2024. This is a national UK project organised by Student Minds and University Mental Health Advisory Network, aiming to start a conversation to ensure university wide mental health is a priority.  I continue to be an advocate for whole institution wellbeing, enhancing focus on academics in policies and practice, as well as increasing impactful research regarding academic mental health so it was pleasing to see university staff being given a spotlight..

The mental health of students has long been a topic of interest with decades of primary research, systematic reviews and meta-analyses, alongside cross cultural comparisons, highlighting the poor mental health of University Students in comparison to the general public (Brown, 2018; Campbell et al, 2022; Macaskill, 2013). The COVID pandemic created a further influx of concentrated efforts in finding supportive solutions for the student mental health crisis (Chen and Lucock, 2022; Copeland et al, 2021). It is also well evidenced that poor mental health of students is strongly related to poor academic outcomes such as achievement and retention (Pascoe et al, 2019; Thomas et al, 2021).

But what do we know about academic mental health? Historically academic staff mental health has received minimal attention. Although investment in the area is growing, a recent systematic review highlighted the stressful academic environment and higher levels of burnout within the industry compared to other jobs (Urbina-Garcia, 2020). Increased workloads, pressures of research funding, lack of work-life balance and lack of management support are universal trends globally (Kinman and Jones, 2008) leading to many university academics leaving the profession (Heffernan et al, 2019; Ligibel et al, 2023). Dr Zoe Ayres created a poster of common stressors for academics for part of the mental health series (see Figure 1) which highlights the multiple facets and identities an academic contends with within their working life. Academia has changed substantially even within the 23 years I have been working. Centralisation and reduction of academic administrative staff moves much of the work onto the academics. With the increased focus on student mental health has come an increased reliance on academics for pastoral support. In addition performance indicators such as retention, satisfaction etc have become important outcome measures for all staff appraisals, no matter the level.

Figure 1

UK university Equity/ Equality, Diversity and Inclusion (EDI) initiatives developed from the Athena SWAN (Scientific Women’s Academic Network) Charter through Advance HE and focused initially on gender equality. Since then Advance HE has also developed the “race charter”. However, by 2021 there remained little engagement in disability equality and the intersectionality of disabled people with other EDI groups (Wolbring and Lillywhite, 2021). The University of Wolverhampton has a disability charter and is showing meaningful positive shifts towards inclusivity when it considers all the protected characteristics. However, I sit on university and national disability boards and the conversations around mental health (dis) abilities seem forced and an afterthought. My own recent research has shown high levels of stigma associated with disclosing of mental ill health and a fear of how that information would be used. Staff were concerned that they would not be taken seriously in their roles, that they would be unable to progress in their career and that their colleagues would see them as a “weak link” (Collings, 2023). I personally didn’t disclose mental ill health to my line managers until I was 15 years into my academic career and there remain concerns of how it may impact my progression.

It is time for some significant changes to happen in our profession. All of my team are deeply passionate about supporting our students with understanding and a great deal of knowledge. We should show the same level of compassion towards ourselves and our colleagues.  The culture of the university needs to change rapidly to destigmatise mental ill health disclosure and provide meaningful interventions and support. But “it seems likely that the peculiar nature of higher education actively encourages particular kinds of bullying” (Tight, 2023, p123) and research continues to highlight that bullying in UK and international HE remains rife (Tight, 2023).

What can universities do?

Universities need a fundamental shift to consider wellbeing as an institutional whole. Academic staff wellbeing is just as important as, if not more important than, student mental health. As Richard Branson once wrote “if you look after your staff they’ll look after your customers. It’s that simple”. It is that simple, and this mentality should be applied to staff and students. Academic staff who are well and focused will offer the best support, guidance and teaching to your students. Therefore, I argue that whole university mental health, with academic and professional services included, should be to the fore in university policies and higher management discussions. Higher management should be role modelling work-life balance and self-care, so it can trickle down and change the message from presenteeism and overworking to maintaining a correct sustainable balance of work and life. Developing disability equality charters enables institutions to consider their own policies in relation to institutional culture, dignity at work, grievance policies, absence policies (to incorporate disability sickness), reasonable adjustments and workload modelling. These should not be reactive but more proactive in nature, with meaningful interventions that maintain the interconnection between staff and students (Brewster et al, 2022).

Roz Collings is Associate Professor and Head of Psychology in the School of Psychology in the University of Wolverhampton’s Faculty of Education, Health and Wellbeing. She is the editor of the Research into Higher Education Abstracts journal. Roz is passionate about evidence based practice in Higher Education, raising the quality and impact of Higher Education Research and coaching/ mentoring new researchers in research design and statistical analysis. Her current research is focusing on Academic Wellbeing and she was part of the team writing the Disability Equality Act for the University of Wolverhampton with a role focusing on Mental Health. 

This is an adapted version of a blog first published on the University of Wolverhampton website and is reproduced here with permission.

Reference

Collings, R (2023) Academic Mental Health in Higher Education European Congress of Psychology Brighton, July 2023


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Follow my leader? I don’t think so.

by Paul Temple

The team that ran the MBA in Higher Education Management at the Institute of Education in London would meet each July for a year-end review and to think about what improvements we might make to the programme in the coming year. In most years, someone would suggest re-naming the programme as “the MBA in Higher Education Leadership”, or perhaps “Leadership and Management”. I always objected to the change, on the grounds that while I could say what I thought “management” was and had some ideas about how it might be taught, I had no idea what “leadership” actually was and even less of an idea about how we might teach it. Of course, everyone has examples of great leadership being enacted: my own favourite is Ernest Shackleton addressing his crew standing around on the Antarctic pack-ice in October 1915: “The ship and stores have gone – so now we’ll go home”. But telling us what outstanding leaders say and do isn’t the same as telling us what leadership is.

Actually, though, the real reason for my objection was the thought of having to present the case for a change of course title at Institute committee meetings at which, I foresaw with perfect clarity, those present, having no special knowledge of the subject and no responsibility for the decision’s outcome, would obey Watson’s First Law of Higher Education: that an academic’s degree of certainty on any given topic is directly proportional to its distance from their actual field of expertise.

I was reminded of all this by a review of the “managers vs leaders” debate in a recent issue of The Economist (28 October 2023). One distinction noted there from Kotter in 1977 was that management is a problem-solving discipline aiming to create predictability, whereas leadership is about change and the unknown. This is close to the aphorism which we sometimes used when asked about the distinction: management is about doing things right, whereas leadership is about doing the right things. (Shackleton was certainly leading his crew into the unknown, but he had people with him who were excellent problem-solvers.) The Economist review quotes research by Bandiera et al at the LSE that suggests that CEOs “who displayed the behaviour of leaders were associated with better company performance overall”, although some firms, the researchers concluded, would be better off with “manager” CEOs. Helpful, eh? What the review notes, though, is that the success of the leadership-oriented CEOs’ companies may depend on top-class managers sitting with them round the boardroom table. In other words, as you might have guessed, successful organisations need both good leaders and good managers in their top jobs.

Simon Case, the Cabinet Secretary, Helen MacNamara, his deputy, and Martin Reynolds, the Prime Minister’s Principal Private Secretary, are civil servants working at the very pinnacle of British public service. It is, I think, a safe bet that their annual appraisals consistently identified their outstanding leadership qualities: if they had been seen merely as excellent managers they would be working at somewhere like DVLA in Swansea, not in the Cabinet Office or 10 Downing Street.

And yet, as the Covid inquiry has revealed in awful detail, in the worst British peacetime crisis in modern times this group of supposedly brilliant leaders were collectively unable to ensure that the centre of government operated with even an ordinary level of effectiveness. Yes, they had to deal with a catastrophically useless Prime Minister and the – how shall I put it? – difficult Dominic Cummings (I blogged about him here in February 2020), but – look, guys – sorting out problems like these are what you’re there for. Leaders, as opposed to poor old plodding managers, are there to deal with impossible situations (OK, so I do have a definition of “leadership” after all): Shackleton didn’t say to his crew, “Well, sorry, but I’ve no idea about what to do now.” This is actually more or less what Case – just to remind you, the head of the Civil Service – says: “Am not sure I can cope with today. Might just go home.” Well, you and I have probably felt the same sometimes, but we weren’t supposed to be running the country during a crisis.

Other failings of this group of supposed top leaders? A notable one was when the rest of us were wondering if it would be OK to meet a friend in the park, MacNamara was taking a karaoke machine into work to ensure the party went with a swing. And of course there was “Party-Marty” Reynolds, sending an email inviting staff to a bring-your-own-booze party at Number Ten. Meanwhile, my next-door neighbour was dying alone in hospital, his family and friends unable to say goodbye to him. Perhaps it’s time for a bit of a rethink about leadership.

Dr Paul Temple is Honorary Associate Professor in the Centre for Higher Education Studies, UCL Institute of Education.


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Interest rate changes could challenge universities, student loans and post 16 and vocational education

by Sir Adrian Webb

The publication on 13 September 2023 of the House of Lords Industry and Regulators Committee report on the Office for Students drew attention to the financial challenges facing universities in the UK and to the challenges associated with regulating and overseeing these risks.  

This week we look set to see these challenges increase with the possible increase in the  base interest rates by the Bank of England (the “Bank Rate”) to 5.5% when the Monetary Policy Committee next meets on Thursday 21st September (Guardian, Financial Times, 24 August 2023 ). If there is another 0.25% increase in the base rate, as is widely anticipated, this will place government and university finances under further pressure over the next few years with significant negative implications for HE students, the UK Government’s education budget in general and the further education college budget in particular. Furthermore, this anticipated rise in the Bank Rate may not be the last of these increases if Government spending remains high and inflationary pressures persist through the winter months. 

The most immediate and direct effect will be on the interest payments that universities need to pay on short term loans. According to HESA, average HE provider debt as a proportion of turnover stands at 0.16%, but with highs of 454% and lows of 0%, with unrestricted reserves of 204% of income (HESA, 2023). Of course, financial indicators expressed as a percentage of income for institutions of very variable sizes give no feel for the absolute amount of cash owed, or the annual cost of repayments.  

The top 13 higher education providers by percentage of debt are all small private institutions; most have recorded deficits in recent years and appear to have low levels of cash available to cover running costs. The next 35 institutions by scale of debt all have debt levels of over 50% of turnover. Among these institutions there are 22 large pre- and post-92 universities in all parts of the UK.  

The challenges presented by potential increases in interest payments will be exacerbated over the next two years by the continued decline in the real value of student tuition fees, limitations on the recruitment of overseas students with dependants and a decline in the proportion of students applying to low and mid-tariff universities.  

When student tuition fees were first introduced, HE providers were encouraged to set fees at between £6,000 and £9,000 per annum. Some price competition between institutions was expected but in practice the vast majority set their fees at the higher level. Recent analysis by Mark Corver of DataHE, an independent higher education consultancy, indicates that the real level of fees that higher education providers charge students as tuition fees has dropped below £6,000 if the value is deflated by the Retail Prices Index (RPI), slightly higher if other measures of inflation are used.

Over the last five years, many HE providers have been attempting to cover the reduced value of undergraduate home tuition fee income by recruiting larger number of international students, particularly from China, India and Nigeria. This approach has attracted large numbers of students to the most selective universities and those in major cities; many universities now have more than 25% of their students recruited from these sources. The announcement of restrictions on the release of temporary visas to support the dependents of international students has already had an impact on the recruitment of people from overseas who want to study at UK universities.. This impact looks set to continue and increase in 2024. 

To illustrate the issues faced by the more highly indebted institutions with a significant number of international students, consider the composite case of the University of Camberwick Green, with net debt of circa £200m and current loans with a weighted average debt cost of 3.5%. If this institution needed to renew all of its existing debt obligations this would likely double the costs of debt servicing from £7million to at least £14million. This would mean an additional annual outlay as a proportion of turnover in excess of 5%, dependent on the interest rates agreed with lenders and the term of their loan (e.g. revolving credit facility, private placement, bond or bank lending).  For a university like Camberwick Green, which has also recorded large operating deficits in recent years, additional debt is likely to be more expensive and so the short-term options are likely to focus on selling assets or laying off staff; these are not easy or attractive options. Changes to course portfolios and/or increased international student recruitment and transnational operations are unlikely to produce the necessary returns quickly and without undue financial or reputational risk.  

The more prestigious and selective universities in the more affluent parts of the UK are unlikely to face pressures that are likely to bear down hard on those which are, by conventional measures, less prestigious and less selective, in parts of the UK that engaged in levelling up activities with significant HE involvement. The impacts of high indebtedness, declining student recruitment and operating deficits are already being felt with significant redundancies planned at ten universities. 

The next most significant impact of higher interest rates will be on student loan repayments and the arrangements for funding this activity. The student loan book currently stands at £206bn with an additional £20bn of loans being issued each year. The internal real interest rate charged on these loan arrangements by HM Treasury, i.e. the real discount rate (excluding inflation), was set at -0.7% in 2021 at the height of the Covid crisis and remains the rate proposed in the Plan 5 changes scheduled to come into place during 2024. The nominal discount rate taking account of inflation is 1.9%. If Bank of England interest rates and by consequence HM Treasury bond/gilt rates move to 6.25% in 2024, as has been forecast, and the student loan rate is changed as a consequence, this will create an adverse upward movement in real interest rate charges on the loan book of circa 5%. Dependent on the scheduling of the loans this will then feed through into the calculation of the principal debt students are required to repay and also the Resource Allocation Budget (RAB) charge paid by the UK Government on loans that are forecast not to be repaid. Under revised accounting rules introduced in 2021, a proportion of this increased RAB charge will need to be accounted for in the national deficit in the year it is incurred and cannot be delayed until the loan matures. With forecast increases in the scale of the student loan book through to the next decade there are likely to be powerful voices in the Treasury wishing to pay down this debt or reduce the scale of its growth. This in turn is likely to mean a need to revisit the current arrangements in advance of the next HM Treasury Comprehensive Spending Review (CSR) in 2025. 

The current loan book is financed in part by the spread (difference) between the notional interest rate charged to students on loans they have taken out, which is currently set with some reference to the Prevailing Market Rate (PMR) for commercial loans, and the lower rate paid by the Treasury for its borrowings. The PMR was set at 7.3% in February 2023 and confirmed at this level for the period between September and November 2023 on 11th August. . At present the Bank of England Bank Rate is 5.3% and so the spread between the student loan rate and the Bank Rate was 2%. If a similar spread is expected if  the base rate rises further to 6.25% the PMR could be 8.25% or even higher. Interest rates at this level would make almost all student loans un-repayable, effectively converting the loan system into a graduate tax confined to new students and also potentially introducing a significant element of “moral hazard” as many students would face little incentive to do anything other than maximise their student loans. Given that they will never repay them; they will face an additional marginal loan repayment (tax) rate of 9% on undergraduate loans and 6% on postgraduate loans, so why not take out as much loan as possible and complete a postgraduate taught or research degree, even when the economic returns to them individually and to the public purse are negative. Beyond this “moral hazard” argument there is also arguably a “moral outrage” argument to be had about imposing an age-related differential income tax rate on younger people who are recent graduates. 

The problems outlined above are then likely to be heightened by forecast increases in the number of prospective undergraduate students entering the system over the next seven years.  In 2021/2022 there were 2.16 million U.K. domiciled students in UK HE institutions and a further 0.68 million students from the EU and other overseas countries. By 2030 the number of UK domiciled students is expected to increase by between 200,000 and 400,000 as a consequence of increases in the number of people in the relevant age groups. This would be at an average additional cost per student of at least £60,000 per three-year undergraduate degree, based on loans for tuition fees of 3 x £9,250 and for maintenance of 3 x up to £13,022 for students living away from home in London. Many students study for longer than three years on foundation and/or masters programmes, hence the forecast of £60,000 per student. This is an additional annual cost of loan outlay of £12bn or more. This seems unlikely to be fundable. 

The implication of these cost pressures would be serious enough if they were confined to HE, but they are not. Far from it. At present the growing costs of HE are being paid for by other parts of the UK Government’s education budget, resulting in real terms cuts to the further education budget, consequent low rates of pay for FE college staff, and cuts to the adult education budget. In adult education, FE and apprenticeship provision pay rates are set locally rather than nationally and so reductions in institutional budgets in this part of the education sector have tended to be accommodated by falling wages and unfilled vacancies rather than through redundancies as has been the case in the university sector. These different parts of the post-school education system are making greater use of part-time and temporary contracts and precarious jobs. This at a time when the need for more and better vocational education is increasingly widely recognised and the need for “industry standard” staff capable of delivering the new and upgraded skills required by rapid technological change has never been greater.  

Across the UK 70% of adults have not been to university, but like many older graduates they would benefit from the opportunity to take a course at a local college or other adult education provider. With 20% of the adult working age population (5 million people) currently economically inactive and with chronic skills shortages in all parts of economy it is very worrying that the pay of college lecturers in catering, construction, digital, engineering, health and social care is considerably below the rates paid to comparably skilled people working in the private sector. Employers in the UK spend on average 50% less than their counterparts in mainland Europe on workforce education and training. The combination of reductions in employer spending on training and cuts in UK Government funding for FE and apprenticeships has led to a reduction of over 1 million student places in adult education, apprenticeships and FE per year in the last ten years. This is not the position the UK needs to be in to improve productivity. Indeed, it is the very opposite of what is required to support such mission – let alone to promote inclusive and sustainable economic growth.  

Who is responsible for monitoring and governing this system? At the moment the financial position of individual universities is overseen by their governing bodies, aided by internal and external auditors predominantly drawn in combinations of two of the big four audit firms. The Office for Students (OfS) monitors the financial position of individual higher education providers as part of its regulatory function, but it is not formally required to intervene financially at an early stage to support institutions in difficulties. It may issue a requirement to improve the plans for protecting students, but it is not required to prevent an institution from failing. The Student Loan Company (SLC) is overseen by an independent board and supported by a representative from the sponsoring departments in the UK’s national governments (i.e. Department for Education, Scottish Government, Welsh Government and Northern Ireland Office in the absence of the Northern Ireland Executive). Whether the OfS, national regulators in the devolved nations or the SLC have modelled the scenarios outlined in this note is a moot point. Indeed, it is more of a mute point because no one is publicly talking about these issues and the problems that go with them in a joined-up way with a long-term perspective. It would be helpful if they did, and if there was a debate about the consequences for higher and further education providers and student loans of the return to real interest rates more in-keeping with the long run historical average. Given the commitment of central banks around the world to move in this direction after 15 years of ultra-low interest rates there is a pressing need for a comprehensive review of where we are heading and what needs to be done about it. 

As we approach a General Election in 2024, now is the time for the major political parties in the UK to commit to the appointment of a Royal Commission or equivalent to look at these issues with an impartial, sector neutral and critical eye.  Over the last hundred years all major changes of this type have proceeded in this way (i.e. Smith Report 1919, White Paper on Education 1943, Robbins Review 1964, Dearing Review 1997 and Browne Review 2011). Indeed, in 1997 Gillian Sheppard (Conservative minister) and David Blunkett (prospective Labour minister) agreed in the run up to the General election to respect the Dearing Committee proposals. A similar arrangement was reached regarding the Browne Review between Peter Mandelson (Labour Minister) and George Osborne (prospective Conservative Minister) in the run up to the general election in 2010.  The settlements in 1944 and 1963 were similarly effectively cross-party. This is a fundamental issue for the future of the UK and deserves to be made non-political with recommendations for the long term. Previous reviews have produced long term plans which have been implemented when they had cross-party support and straddled a General election. 

Sir Adrian Webb was an academic at the London School of Economics and Loughborough University; he was Deputy Vice Chancellor at Loughborough and Vice Chancellor at the University of Glamorgan. As well as holding a number of senior management positions and a wide range of public service/consultancy roles in local and central government (including HM Treasury, DHSS, Home Office, DFES, and the Ministry of Justice) and in Wales, he has also held many roles in the Third Sector. Sir Adrian was a member of the Dearing Review committee in the late 1990s and chaired a review of further education colleges and funding in Wales in 2007. 

The views expressed in this article are those of the author and do not necessarily represent the views of any organisation with which the author is affiliated.  


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Buddy, can you paradigm?

by Paul Temple

Kuhn’s The Structure of Scientific Revolutions is a remarkable academic book in that it remains a best-seller (as academic books go) more than 60 years after its publication. Even more unusually, Kuhn, a theoretical physicist, apparently “spent the rest of his life distressed by its success” according to the science historian Steven Shapin, who knew him, writing in The London Review of Books in March this year. He should have been so lucky, most academic authors would say. Also unusually, Kuhn intended his study as an encyclopaedia entry, not as a stand-alone book at all, and didn’t expect social scientists, historians, and others to latch onto it. But he shouldn’t really have been surprised, as “things are either x or y” claims are often pounced upon by those in search of a neat structuring for an argument. (One of my favourites is, “There are two sorts of people in the world: professional social scientists and amateur ones”.)

Anyway, Kuhn’s distinction between “normal science” and the intellectual revolutions that from time-to-time upend the discipline in question, “shifting” to a new “paradigm” before normal science resumes in a new paradigmatic way, can be applied in many fields. I’ve used it to help think about how management (or leadership) works: mostly it’s in normal-science mode, keeping things ticking over nicely, dealing with minor problems, making a few tweaks here and there; but then something really big comes along, the present methods are found to be inadequate, and a new way of working – a new paradigm – emerges. Then, after a bit, normal science resumes, but differently.

I think you could say a new paradigm for university leadership (or management) arose when league tables came along. These used performance indicators (KPIs, as they became known) which began to be produced in the UK in the late 1980s, following the Jarratt Report of 1985 which argued that university managements needed comparative data in order to become more efficient. Before then, everyone in the trade had a general idea of where their own institution fitted in, but management decisions weren’t made with the idea of becoming better than a particular competitor – just about becoming, if possible, better in some overall sense. League tables changed all that: managers were, often, told to do whatever it took to change the metric for which they were responsible. A new management paradigm had emerged. (HESA announced in 2021 that it was ending the publication of university KPIs – so perhaps that’s a paradigm that, over say 30 years, has run its course.)

When wars begin, effective political leaderships typically remove the peacetime generals who got promoted by being good at normal science – fitting in with the military bureaucracy, writing nice essays at staff college – and finding replacements who understand the new paradigm of war: winning battles isn’t the main task, it’s (almost) the only task. As Ukraine’s army chief of staff, General Zaluzhny (who looks like a man you wouldn’t want to annoy) told The Economist in December 2022, “I trust my generals. Since the start of the war I fired ten of them because they were not up to it. Another one shot himself.”

Which brings us to Mr Tony Chambers, formerly Chief Executive of the Countess of Chester Hospital. I suspect that Mr Chambers had been on a leadership course where your group is given a task that involves manipulating a number of variables, perhaps a game about managing a supermarket to maximise profits: do you cut prices to increase turnover, or increase prices in the hope of more revenue?; do you cut staff numbers to save on wages, or increase them to improve customer service? And so on. (Of course there is an algorithm underlying the game: mathematically-minded team members spend their time trying to crack the algorithm – I could never quite decide if this counted as cheating.) Mr Chambers saw his job at the hospital in this way, juggling variables: “[I had to] balance the competing priorities of the safety of babies and their families, the health and wellbeing of our staff and the reputation of our services…I have not always got the balance right…” (Guardian, 19/08/23). He was, in other words, operating in a normal-science mode based on a long-standing paradigm and, despite a mounting death toll in the neonatal unit, saw no need for a new paradigm. What, I suggest, the hospital needed was a wartime-mode chief executive, with one aim in view: to stop babies dying. The HR and comms issues that were obviously taking up a lot of Mr Chambers’ bandwidth needed, under the new paradigm, to be relegated or delegated. Keeping babies alive shouldn’t have been one priority among many, just as for Ukraine’s generals winning battles isn’t just a priority – it’s the only priority that counts.

Dr Paul Temple is Honorary Associate Professor in the Centre for Higher Education Studies, UCL Institute of Education.

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Memo to Universities UK: don’t let this crisis go to waste

by Rob Cuthbert

Carpe diem, quam minimum credula postero[1]

Our text is from Boris and Horace. Boris Johnson had Churchillian aspirations, and it was Churchill who supposedly first said in the 1940s: “never let a good crisis go to waste”, in the context of the formation of the United Nations. And it was Horace much longer ago who urged us to seize the day, and put little faith in the future.

As we survey the present carnage[2] in government, what are vice-chancellors to do? First, take stock of the damage to the machinery of government, both in the Department for Education and the Office for Students. At government level we had three Secretaries of State in the space of just 48 hours. Nadhim Zahawi, the last-but-two incumbent, had shown some signs of common sense, although admittedly his predecessor Gavin Williamson had set the bar very low. Nevertheless Zahawi had done nothing to rein in his universities minister Michele Donelan, who seemed to prefer fighting the culture wars to addressing the real problems of English HE – declining levels of funding, an epidemic of student mental health problems, profound staff dissatisfaction and the threat of mass redundancies and even insolvencies in too many universities. She had taken to telephoning individual vice-chancellors to question some aspect of university management or student behaviour, while enthusiastically pursuing the Higher Education (Freedom of Speech) Bill, which at the time of writing is at the committee stage in the House of Lords, procedurally close to its establishment in statute – perhaps. Her reward as the resignation carnage unfolded was a big promotion to Zahawi’s job, as he moved to be Chancellor of the Exchequer on Rishi Sunak’s resignation. But as the ministerial resignations surged past 50 on Thursday 7 July, Donelan obviously thought that it was safer to join in than to be, perhaps, buried in an eventual massacre of the survivors. But her timing was bad. Her letter of resignation was made public less than an hour before the news emerged that Boris Johnson had bowed to the inevitable and agreed to step down as leader of the Conservative Party – but to continue as Prime Minister, possibly until the Autumn party conference. For a brief period the DfE had no ministers at all, but the Donelan resignation made no difference to the outcome. Had she stayed, she would probably have remained in post and the outcomes for HE might have been different. Instead James Cleverly is the new Secretary of State. He has previously served in the Cabinet, but his views on Education have been “mainly confined to a yearly jeremiad on how A levels were getting easier”, according to David Kernohan’s instant appraisal for Wonkhe on 8 July 2022. At the time of writing the new Universities Minister has yet to be named.

The tsunami of ministerial changes will make waves for the regulator too. While that would be true of any ministerial change, in these peculiar circumstances the waves may reach storm heights. The chair of the Office for Students owes his position to his closeness to Boris Johnson. Baron Wharton of Yarm, as he now is, was simply a former MP when he took on the role of campaign manager for Boris Johnson’s successful bid to replace Theresa May as leader of the Conservative Party. (In the past there has been some dispute about whether he really was ‘the’ campaign manager, but no doubt there are now fewer claimants to that ‘honour’.) Wharton was rewarded first with a peerage, and then with the chair of the Office for Students. Controversially, he has continued to take the Conservative whip in the House of Lords although the OfS is by statute an independent regulator. It comes as no surprise that the OfS is fulfilling the prediction made before OfS was established by Director of Fair Access Les Ebdon, when he said “the OfS will do whatever the government of the day wants it to do”.

One of many ministerial letters of ‘guidance’ went to the OfS from the then Secretary of State Nadhim Zahawi and the then Universities Minister Michele Donelan on 31 March 2022. It said in effect that they like the way the OfS is doing the government’s bidding, but they want it done quicker and better. The interim OfS Chief Executive, Susan Lapworth, tried to defend the position in her HEPI blog on 13 June 2022: “ministers are not ‘politicising’ the work of the OfS when they make use of these lawful mechanisms to express their priorities and expectations. Rather, they are making proper use of the powers Parliament gave to them and that feels entirely democratic to me.” She noted that “ministers appoint the members of the OfS board: the OfS chair, independent members, the Chief Executive, the Director for Fair Access and Participation, and, subject to the passage of the Higher Education (Free Speech) Bill, another future director. These are all subject to the normal processes for public appointments. It is, though, hardly a surprise that ministers would wish to appoint people broadly aligned with the policy preferences of the government of the day. And a democratically elected government gets to make those decisions.”

Jim Dickinson and David Kernohan in their 1 June 2022 blog for Wonkhe noted: “… the first meeting for a new [OfS] board member announced by the Department for Education (DfE) as one Rachel Houchen. She’s the wife of Conservative Tees Valley Mayor Ben Houchen, who “lives in Yarm with his wife Rachel” and who until recently was assistant headteacher and governor of a local school, making her arguably more qualified than James Wharton to be on the board. No problem – according to the OfS interim chief executive, it’s OK to appoint the wife of your good friend and neighbour (and Conservative MP) to a seat on the board, if you’re the Chair who still takes the party whip in the House of Lords, because, “once appointed, we all ensure that OfS decisions are taken independently”.  

Now all bets are off. It remains to be seen whether the Higher Education (Free Speech) Bill will be enacted; it might depend on the kind of drubbing it gets in the Lords at committee stage, and whether a limping government has the inclination for a fight on that particular hill. That will determine whether we get a higher education free speech ‘tsar’, directly appointed by the Secretary of State (whoever that is by then). But the Donelan-pleasing initiative announced on 26 May 2022 is already looking more uncertain. The OfS launched investigations into eight universities and colleges to decide whether they meet the OfS’s conditions for quality, which had just come into effect. “Other factors to be considered include whether the delivery of courses and assessment is effective, the contact hours students receive, and whether the learning resources and academic support available to students are sufficient. To support this work the OfS is recruiting a pool of experienced academics to lead the investigative work.” OfS warned that they would be putting ‘boots on the ground’. But on what grounds? Diana Beech (London Higher) was in combative form in her HEPI blog  on 16 June 2022: “In sum, it appears that before implementation of the B3 risk framework, we have moved to a process of investigation based on undefined thresholds or metrics, accepted a subject-based evaluation rather than sector or institution, and accepted that volume balances against scale of variance. Consequently, questions must be asked about the timings, approach and motives for this announcement, which comes before the new Chief Executive of the OfS has been announced and also before a much-anticipated ministerial reshuffle.” Beech, of course had no inkling then of the scale of the ‘reshuffle’, but those questions must be asked with even more urgency now. Will the new DfE ministerial team wish to persist with such an ill-founded venture?

The situation poses existential challenges not just for government and the OfS, but perhaps also for Universities UK. There is an unprecedented opportunity for UUK to reset the terms of engagement between government and universities, by asserting a new and better interpretation of what the Higher Education and Research Act 2017 should mean. There is a chance to put an end to unproductive top-down meddling and reinstate constructive dialogue. But will UUK seize the day?

Some recent signs are not hopeful. OfS have repeatedly criticised ‘unexplained’ increases in the proportion of first class and 2:1s degrees, most recently in a report published on 12 May 2022, readily spun as ‘grade inflation’. In response Universities UK and GuildHE jointly announced on 5 July 2022 their plans to return to pre-pandemic levels of first class and 2:1 degrees being awarded over the next two years. The UUK ‘commitment’ is carefully worded, so the details of how the new arrangements will work are yet to be determined. However UUK accepted the language of ‘unexplained’ increases in the proportions of first class and 2.1s, even though the possible explanations include ‘better teaching’ and ‘students working harder and better’ – for which there is some research evidence. In principle the UUK announcement can only be seen as a shift to norm-referencing and away from criterion-referencing. There is no reference in the UUK announcement to the value of academic autonomy, or the need to be mindful of that autonomy. There must be a danger that UUK will continue to be reactive rather than assert more vigorously the value and the values which underpin the excellence of the English HE system.

But there are encouraging signs too. On 9 May 2022, while Michele Donelan was still fighting the culture wars as Minister for Further and Higher Education, UUK issued a strongly-worded rebuttal of government proposals to cap student numbers and introduce minimum entry requirements: “proposed reforms to post 18 education and funding in England would turn back the clock on social mobility while limiting the government’s own levelling up agenda. … UUK strongly opposes the introduction of student number caps, which would hurt those from disadvantaged backgrounds the most. As well as limiting student choice, student number caps entrench disadvantage because students who are unable to move location to attend university have fewer opportunities to apply and be accepted to university, making them more likely to choose a path with poorer employment outcomes. Limiting educational opportunities is also counterproductive as the UK looks to upskill and meet the growing need for graduate skills. There were one million more graduate vacancies than graduates in 2022. As part of its response to the consultation, UUK has also raised issues with using minimum entry requirements. The universities most likely to be most affected by minimum entry requirements recruit high proportions of students from disadvantaged backgrounds.”

This is the kind of robust response which UUK will need to maintain and strengthen. The clear statement of values which underpins the statement is the best way to show in practice how UUK will stand up for HE’s best interests and the ‘brand’ that is British (not just English) higher education. Zeenat Fayez (The Brand Education) wrote in a HEPI blog on 11 July 2022: “Brand is a comparatively new concept for universities and can be an intimidating commercial term; but, distilled to an essence, it is simply the reputation of an institution. Marty Neumeier encapsulated the concept best in his description: ‘a brand is not what you say it is. It is what they say it is.’ A brand can therefore be said to be a person’s gut feeling about a product, service or company. Consequently, brand management is the management of differences, not as they exist on data sheets, but as they exist in the minds of people.”

There are profound differences within HE, not least between staff and vice-chancellors, thanks to the long-running dispute over pay, pensions and conditions in USS institutions, and the equally severe problems facing many other universities as student numbers have shifted upmarket, away in particular from Million+ universities towards those Russell Group universities which have chosen to expand. This jeopardises opportunities for many potential students unable to move beyond their local institution, especially across arts and humanities subjects, as the reported redundancies in too many universities demonstrate. In some cases vice-chancellors have been tin-eared in response, as in the case of one VC announcing redundancies to a mass staff audience online, simply making a statement and not taking questions, and another threatening to stop recruitment to a programme where staff are currently taking industrial action. However a number of individual VCs swiftly and robustly disagreed when Michele Donelan wrote to all English HE providers on 27 June 2022 about “growing concern that a ‘chilling effect’ on university campuses leaves students, staff and academics unable to freely express their lawful views without fear of repercussion.” As for the Race Equality Charter and Athena Swan: “I would like to ask you to reflect carefully as to whether your continued membership of such schemes is conducive to establishing such an environment. On that note, I would draw to your attention that, in May 2022, the interim CEO of the Office for Students, warned that universities, should “be thinking carefully and independently about their free speech duty when signing up to these sort of schemes.” Jim Dickinson for Wonkhe on 27 June 2022 was quick to note there had been no ceasefire in the culture wars.

It is time for the sensible tendency in UUK to reassert itself. That would enable UUK to reset how people inside and outside HE think about the management of differences, especially those between HE staff, UUK, OfS and DfE. It might even enable UUK to give a lead in the broader culture wars. By asserting its position vigorously and properly, and by being proactive on some issues rather than simply responding to another government initiative, UUK has an unprecedented opportunity to restore some faith and trust in its capacity to represent the sector’s interests.

Rob Cuthbert, editor of SRHE News and Blog, is emeritus professor of higher education management, Fellow of the Academy of Social Sciences and Fellow of SRHE. He is an independent academic consultant whose previous roles include deputy vice-chancellor at the University of the West of England, editor of Higher Education Review, Chair of the Society for Research into Higher Education, and government policy adviser and consultant in the UK/Europe, North America, Africa, and China.

Email rob.cuthbert@uwe.ac.uk, Twitter @RobCuthbert.

[1] “Seize the day, put little faith in the future” Horace Odes 1.11

[2] After pausing to be grateful that carnage for once refers to somebody else’s mess, rather than commercially-inspired student drunkenness.


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Can coaching bring back the joy to academic work?

By George Callaghan

Pause for a moment and jot down how many tasks and projects are currently at the front of your mind? You might already be thinking, “hold on, am I asked to pause, to stop thinking, stop doing, even for a moment? Does he not know how much I’ve got to do!” I would encourage you to give it a go.

Here are mine: write this blog, check work emails, check personal emails, re-read my Career Development Staff Appraisal Form for meeting later today, check train is going to be on time for said meeting, check if Waverley station has moved bike storage area since lock-down, check today’s to-do list I made yesterday, send the two qualitative interviews which have been transcribed to the printers…” OK, I will stop there – quite a long list which only took about 30 seconds to come up with. It also does not include other University work or general life stuff such as parenting, being in a relationship, owning pets, shopping and so on. The distinction between the private and professional life of academics is becoming increasingly blurred – and the pressure of work is becoming increasingly intense.

Then think back to when you embarked on your academic career, most likely full of excitement and joy at being able to pursue your intellectual passion for a subject, enthuse students, write papers, and successfully present at conferences.

What happened between the early excitement and present overload? How did our academic lives become so busy we barely have time for a coffee break, never mind time to think clearly and analytically? And crucially, what might we do about it?

While the answers to the changing nature of demands will be multi-factorial and include the marketisation of higher education and the pressure of research and teaching metrics, I argue in this blog that coaching offers a route-map to creating a more balanced and enjoyable professional life. It is an invitation to self-reflect, to recognise strengths, to develop insights, and to allow obstacles to be identified and overcome. This makes it a tremendously powerful staff development intervention.

Coaching can take several forms. For example, academic leaders and managers might use training to develop a coaching mindset. Here they would be using skills such as active listening and reflective inquiry to deepen the quality of their communication with colleagues. Alternatively, academic and professional staff might take dedicated one to one sessions with a trained and qualified coach.

Here, I begin to tell the story of how we are using coach training and coaching sessions to develop a coaching culture amongst academic staff within the Faculty of Arts and Social Sciences at the Open University. The project is still in its early stages but is showing great promise.

The initial idea was sparked by some coach training I engaged with as part of my professional development. I had a lightbulb moment when I realised that the constant curiosity, invitation to self-reflect and absence of judgement which underpin coaching conversations fit wonderfully well with the academic labour process. Many of us are drawn to work as university academics because we value agency, autonomy, and self-direction. As we know only too well, the current intensification of academic work militates against these, produces feelings of frustration and can be overwhelming. Coaching, with its focus on open questions and reflective inquiry, signposts new ways forward. Open questions and reflective inquiry may even lead to insights where we remember the joy and love of our work.

The project involves an external coach organisation providing introductory coaching skills training to academic leaders and managers. The positive early feedback led to expanding this offer of training coaching skills and to set up an internal coaching service where one to one coaching supports colleagues through career transitions.

We are presently working on an evaluation project using grounded theory methodology to analyse the impact of the coach skills training. The data is presently being collected and analysed and our aim is to offer a paper on this evaluation to Studies in Higher Education later in the year. Here, I offer my own reflections on what appears to be working – as well as some thoughts on what I might have done better.

In terms of what’s worked I am both refreshed and relieved to find that informal feedback and my own observations indicate that coaching adds value to the academic working life. One of these is the invitation to leaders and managers to self-reflect. To “listen more and talk less”.

As part of my own self-reflection, I began to pay attention to how I behave in meetings. Not how I thought I behaved, but what I do. I thought I consistently listened intently to others before making my own contribution. In fact, I was half listening to comments while internally formulating my own ‘excellent, articulate and very powerful’ contribution! I barely waited for others to stop speaking before I started. Acceptance of this embarrassing revelation led to a change in my listening. I began to concentrate on what others were saying. Not just to the words, but also the emotion behind the words. I began to pause before replying or I invited someone else to come in first. These are particularly challenging changes to make when one is chairing meetings or in a leadership and management position. Interestingly, once I let go of feeling responsibility for being the one with ‘the answer’ I felt more calm – and better ideas emerged.

In group or one to one meetings, taking the time to really listen generates new insights and opens the door to new possibilities. For leaders this can also be rather humbling as one realises others have equally (or more) valid ideas and solutions. This type of facilitative as opposed to directive leadership is particularly suited to academia, where the apprenticeship for the job involves independent thinking and the development of critical questioning.

This shift to leadership habits which draw on coaching, for example moving from ‘telling’ to ‘listening’, has the potential to motivate and energise colleagues. This takes time but offers substantial returns. Telling and directing is quicker in the short term – perhaps you are familiar with colleagues hesitating before making decisions, looking to first run it past a head of department, research lead or some other authority figure? While this style of management and leadership works to some extent (courses still get taught and research still gets done), it can create a dependent relationship. Leading through coaching invites colleagues to take more responsibility for their own – and consequently the university’s – development and growth.

What might I have done better? What immediately comes to mind is that I could have been much more patient. As I became convinced of coaching’s effectiveness, I set high expectations of uptake and the pace of change. The take up of coach training by leaders and managers did pick up, but over months and years as opposed to weeks. The habit of self-reflection I am (still) learning to practise has been of great assistance. The realisation that I must meet colleagues where they are now, not where I am.

Please consider how adopting a coaching mindset may be of service in improving the leadership and management in your own institution. You might reflect and think it is all working fine, but if you realise there is room for improvement then coaching may very well be of service. In the meantime, stay curious!

SRHE member George Callaghan is Professor of Personal Finance and Economics in the Faculty of Arts and Social Science at the Open University. He is also a qualified coach with the International Coaching Federation and the Institute of Leadership and Management. If you would like to discuss any points in this blog, please email George.callaghan@open.ac.uk


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Covid-19 won’t change universities unless they own up to the problems that were already there

by Steven Jones

At a national level in the UK, two Covid narratives vie for supremacy. The first positions the government response to the pandemic as successful, pointing to a world-leading vaccine development and roll-out, a well-received furlough scheme, and an accelerated return to ‘normal’. The second positions the government response as calamitous, pointing to recurring misspends, accusations of corruption, and a death rate among the highest in Europe.

Within UK higher education, two parallel narratives have arisen. On one hand, sector leaders and institutional managers claim against-the-odds victory because most universities emerged reputationally and commercially unscathed from the most unforeseeable of global challenges. On the other hand, for many students and staff, Covid-19 further exposed the limits of market-based approaches to funding universities, and the harm done by corporate governance cultures.

Discursively, Covid-19 laid bare a higher education sector fluent in the language of competition but mostly unable to articulate its underlying value to society. Senior management teams continued to pore over league table performance indicators and rejoice in individual ‘excellence’, but struggled to co-create a narrative of common good and humanity in the face of a deadly virus.

Yet at the local level there was much of which to be proud: university staff listened to their students and put their needs first, recognising that welfare now took priority over academic outcomes. Learning persisted, even during the depths of lockdown, with pedagogies adapting and curricula evolving. The question now is how to reconcile a renewed spirit of collegiality and creativity with top-down policy wedded to the idea that universities are ‘providers’ and their students little more than consumers of a premium product.

The starting point may be to accept that UK universities were struggling long before Covid-19 struck. Many of the sector’s underlying problems were simply brought into sharper focus by the pandemic. This slower-burning crisis in higher education means that: 

  1. Relations between senior managers and their staff are broken. During Covid-19, university staff wondered why their efforts appeared to be appreciated more by their students than their employers. For those in positions of authority, the successful response of front-line personnel seemed almost to threaten their authority. Top-end remuneration had raced ahead of median campus pay for decades because governing bodies were convinced that the university’s most important work was undertaken by its executive. Suddenly, it appeared that collegiality at the disciplinary level was what mattered most. Institutional managers would no doubt retort that running a university by consensus is impractical, not least during a worldwide emergency, and that the financial sustainability of the sector was secured by their swift pre-emptive action. But to those on the outside, the simmering resentment between employers and employees remains unfathomable: how can those who lead the university be so far adrift of those who work for the university?
  • Relations between senior managers and students are also badly damaged. Partly this was the fault of policy-makers, for whom students were at best an afterthought. But instead of fashioning an alternative narrative, institutional management teams mostly followed the lead of a cynical government and framed students as potential individual rule-breakers rather than a vulnerable cohort of young people facing an extraordinary mental health challenge. One vice-chancellor foolhardily suggested that where students were forced into self-isolation it might engender a ‘Dunkirk spirit’. At times, international students were treated like cargo. In August 2021, over fifty UK universities clubbed together to charter flights and import students from China. Home students were also lured back on to campus prematurely, the risks to local communities apparently secondary to income from accommodation, catering and other on-site spending.
  • Ministers don’t listen to sector leaders. Despite institutional managers and their representative bodies dutifully following the marketisation road-map that policy-makers laid out, Covid-19 exposed a sector that had remarkably little sway over government strategy. Ministers showed no interest in University UK’s proposed bail-out package, with one Conservative peer pointedly suggesting that institutions show ‘humility on the part of those vice-chancellors who take very large salaries.’ This undermined the soft-power strategies of which sector leaders had boasted for decades. Some ‘wins’ for students did emerge, but they were invariably overstated: the government’s announcement of a £50m package of support in February 2021 was met with enthusiasm by sector representatives, leaving it to mental health charities like Student Minds to point out that this amounted to barely £25 per head. Ironically, when the government botched its A-levels algorithm, universities stepped in to bail-out policy-makers.
  • The business model on which universities operate is brittle. No-one would deny the reliance on overseas student income leaves the sector financially exposed. Many would go further and say that there’s something unethical – neo-colonial even – about charging sky-high fees to foreign students so that other university activity can be cross-subsidised. The most principled long-term approach would be for university leaders to reassert the common value of higher education, and seek to persuade the public that a system funded through progressive general taxation, akin to that of other nations, would be fairer and more robust. With graduates of English universities facing interest charges of 9-12% over four decades, there has never been a better time to make this argument.

In 2020, I wrote an upbeat piece in The Guardian suggesting that Covid-19 could change universities for the better. This is still just about possible. However, recent evidence suggests that there is no great eagerness on the part of management to seize the opportunity. Indeed, Covid-19 could change next to nothing, allowing sector leaders and institutional managers to distract from previous failings and double down on a failed corporate leadership model. At the national level, campuses have become battlefields for unwinnable ‘culture wars’, as right-wing politicians and media commentators take pot-shots at a sector lacking the confidence or guile to defend itself. At the institutional level, the cost-of-living crisis is already being used to vindicate new survivalist discourses that will later be used to rationalise further reconfigurations and cuts.

Covid-19 exposed the vulnerability of a heavily marketised university sector. As student loan interest rates rocket and staff pensions crumble, our sector leaders say almost nothing. Markets in higher education do more than monetise students’ learning; they co-opt and silence those whose primary duty it is to defend the universities that they manage.

SRHE member Steven Jones is a Professor of Higher Education at Manchester Institute of Education, University of Manchester. Steven’s new book, Universities Under Fire: hostile discourses and integrity deficits in higher education (Palgrave Macmillan, 2022) will be published in the summer.


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Pathways to inclusivity and diversity: building communities for women in science

by Jennifer Leigh and the Board of WISC

Talking about the gender imbalance in STEM is not new. Patricia Fara wrote a book on the history of women’s participation in science and explained clearly that women have always been interested in science – the fact is they have not always been given the opportunities to be scientists.

These days we can look at the lack of diversity in science and see that as well as barriers for women and other marginalised genders, there are barriers for anyone who does not fit the mythical stereotype of what a scientist might be. This might be because they are Black, or because they are disabled, or from a minority ethnic group, because of their sexuality, religion, or because they are the first in their family to enter higher education. Kimberlé Crenshaw described the way that these barriers accumulate and multiply as intersectional.

There has been a plethora of programmes designed to increase numbers of women in science, from the ADVANCE programme in the USA to the Athena Swan Charter used in the UK and globally. But there is still underrepresentation of women. Leading scientists such as Professor Rita Colwell, and advocates for women in science like Professor Sue Rosser, would say that in fact progress towards gender equity has stagnated. So, what can we do?

The approach taken by the International Women in Supramolecular Chemistry (WISC) network was to do things differently in order to effect immediate change. WISC was launched in November 2019 by Dr Jennifer Hiscock and colleagues after they realised the invaluable support they gained from an informal peer-support network. Chemistry has particular issues around the retention and progression of women. Whilst outreach has been successful, with women making up around 50% of all undergraduates choosing to study chemistry, less than 9% are full professors. This is a similar proportion to Physics, where fewer than 25% of A level students are girls. Rather than do yet more research that quantifies the numbers that make up the problem, WISC decided to use a novel area-specific approach that embedded qualitative and creative research methods more commonly associated with social sciences and arts. Rather than working on scientists, WISC chose to work with them, to gain understanding of the lived experiences of women who chose to stay in science.

The barriers to retention and progression that face women in chemistry are not new. Senior women and those who have left science have spoken up about dealing with sexual harassment, misogyny, and microaggressions. About balancing the chance to have a family with a career that places pressure on individuals in their late 20s to late 30s to travel, work excessively long hours, and be hyper-productive. They have spoken about the ‘old boys network’ in science where men use their positions of power and influence to help others, and the threat of losing their job or having to leave the field if they were to complain. In this last, science is probably no different from other parts of academia.

What WISC has done is to create a means by which women in the field now have been supported to share their stories with each other, to build a sense of community, kinship and mutual support through using creative and reflective means such as collaborative autoethnography. Then, together with data from qualitative surveys with a wider body of members, and ongoing reflective work with international research groups, they used narrative fiction to create a series of vignettes drawing from the research data. These vignettes allowed WISC to share the lived experiences and embodied responses of women in chemistry with a wide audience, whilst protecting all the participants from the dangers of being seen to complain or whistleblow. They collected these vignettes together in a forthcoming book from Policy Press. Dave Leigh FRS, Professor of Chemistry at the University of Manchester, wrote in the foreword to the book:

“Over my career I have seen many things change for the better in academia: Recruitment and promotion committees take genuine steps to avoid conscious and unconscious bias; schemes have been introduced that target women and other disadvantaged groups for independent positions; the increase in the number of women in chemistry departments has drastically changed the ‘macho’ culture that was prevalent 25 years ago. But the text and vignettes in this book, the latter composed from real experiences of women in supramolecular chemistry, paint a vivid, troubling picture that shows just why further significant change is still needed. The playing field is still not level. Whether that’s the fault of society, academia or supramolecular chemistry itself, I don’t know. But I suspect it’s all three. In reading this the most uncomfortable part of all was the persistent wondering if and how my own behaviour contributes to the inequality and experiences I was reading about. What do I do, or not do, that makes academia less fair on my women colleagues? And my questioning of that is, perhaps, the best reason of all for this book.”

WISC have created a means by which their members and participants can share their own experiences, and then utilise these safely to raise awareness of the challenges and barriers they face as they choose to stay in science. Their aim is not only to connect with women and other marginalised groups, but to use fiction to reach out to men as well, and from there to make change.

SRHE member Jennifer Leigh is a Senior Lecturer in Higher Education and Academic Practice at the University of Kent. She is Vice Chair of Research in WISC, Co-Lead of the NADSN STEMM Action Group, and sits on the SRHE R&D committee. At Kent she is a Co-Chair of the Disabled Staff Network, Co-Chair of the Visual and Sensory Research Cluster, runs the Summer Vacation Research Competition, and is on the Thriving@Work Working Group. Her books include Ableism in Academia, Embodied Inquiry: Research methods, Conversations on Embodiment and the forthcoming Women in Supramolecular Chemistry: Collectively crafting the rhythms of our work and lives in STEM. See also recent article in ScienceDirect Managing research throughout COVID-19: Lived experiences of supramolecular chemists


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Are higher education managers becoming more professional and if so, how?

by Susan Harris-Huemmert, Julia Rathke, Anna Gerchen and Susi Poli

How well are HEIs being managed? Who are those in charge? Can we really be confident in their abilities? At a time in which the HE sector appears more complex and diverse, how sure can we be that those at the top are ‘professional’? How are they being prepared (or actively prepare themselves) for these positions, and if they get to the top, are they themselves making sure that staff members, too, are being ‘professionalised’? Especially in terms of new areas of employment within the HE sector, how are these staff members qualifying themselves? These seem pertinent questions and the ongoing lack of empirical work into HE governance reveals that there are considerable gaps in our knowledge. To address this, we bring together empirical data from ongoing research projects in the UK, Germany and Italy, which, from various angles and viewpoints, explore how professionalism within the HE sector is being developed to meet present and future needs and challenges.

A current German research project, financed by the German Ministry of Education and Research (BMBF) – KaWuM – is examining the career trajectories and qualification requirements of so-called higher education or science managers (www.kawum-online.de). Qualitative work has been undertaken to explore in depth the viewpoints and experiences of this particular group of staff, who work at the interface between research, teaching and administration (Whitchurch, 2010). A sample of 32 qualitative interviews has been drawn upon here from the project by Susan Harris-Huemmert and Julia Rathke, who examine the roles of German HE leaders from two vantage points. Firstly how do they prepare for and become more professional as institutional heads, and secondly: how do these leaders ensure that their academic or administrative staff members are also being professionally trained and developed? (Thoenig and Paradeise, 2016: 320). Interviews were conducted with both formal (presidents/rectors/chancellors/VPs) and informal leaders (science managers) and analysed in MaxQDa according to Kuckartz (2018). Findings suggest that formal HE leaders are encountering ever more complex management tasks, with little management training or ‘other’ work experience outside academia. They mainly learn by doing and often lack the time and/or motivation for professional training. It appears that formal HE leaders are seldom professionalised, although management tasks are their main responsibility. However, they are relying increasingly on professionalised science managers and their expertise, who can advance their professionalisation via personnel development.

In her work from within the BerBeo project, which also stems from the same BMBF funding thread as the above-named KaWuM project, Anna Gerchen is examining how the influence of New Public Management, academic reforms and increasing competition between universities have changed the demands on recruitment processes in German HE, in particular those regarding professorial appointments. Professorships in Germany are characterised by a particularly high degree of autonomy and prestige (Hamann, 2019). Almost all full professors are civil servants and hold tenured, safeguarded lifetime employment. This emphasises the importance of professorial personnel selection for which German universities use highly formalised procedures. To professionalise these procedures, Germany’s Council of Science and Humanities (Wissenschaftsrat) called for the creation of officers for professorial appointments to take responsibility for the “proper and smooth running of the procedure” (WR, 2005, p5). Following this recommendation and the subsequent legal revisions, many German universities have introduced officers for professorial appointment procedures – non-professorial staff members appointed specifically for quality assurance and decision-making support. These appointment managers – as shown on the basis of a quantitative survey (Gerchen, 2021) – are predominantly female, relatively young, highly educated and from the social sciences; in particular they show a background in administrative science or in law. Informing and advising the university management is reported by 94% of the respondents to be central to their work. This shows that the purpose of supporting the university management in appointment matters, as stated by the Council of Science and Humanities, actually represents the core function of this new position in practice.

In her research Susi Poli turns the lens towards Italy and a number of other countries to investigate the role of research managers (RMAs), as one of the most hybrid or blended groups that can be found in today’s HEIs among staff in professional services. She asks to what extent these managers are qualified for this specific role, even in relation to qualifications, training, and any sort of network provided by their professional associations. Is what they have, and do, enough? Or is there much more than that coming up in the RMAs’ community, even as creators of new discourses in today’s HE management? She draws on Barnett’s notion of supercomplexity, in which he suggests the re-creation of discourse on competences, qualifications, and professional frameworks (Barnett, 2008: 191). In this new age, research managers should be “pioneers or the creators of these new discourses” (Barnett, 2008: 206). Susi’s work includes an analysis of professional networks and supporting bodies in countries such as the UK, the Netherlands, Australia, New Zealand, Canada, Denmark, Germany, Finland, Norway, the US, Portugal, Japan, South Africa (Romano et al, 2021). She concludes that there is a growing awareness of the identity and purpose of research managers and that the literature is now paying more attention to this staff group.

In sum, it appears that there is a developing international trend towards greater professionalism within the HE sector, including the work of formal and informal leaders in various capacities. Networks reveal an increasing level of support, but it appears that professional development per se is still very much in the hands of the individual, and is not the result of any particularly well-structured system. This is a question the sector needs to ask itself, reflecting what Thoenig and Paradeise stated in 2016: “If knowledge gaps remain, this may be to the detriment of the strategic capacity of the whole institution”. Our question should therefore be whether we can afford to allow such knowledge gaps, or whether we as a sector can do more, to fill them.

Susan Harris-Huemmert is Professor of International Education Leadership and Management at Ludwigsburg University of Education. Following her doctoral research at the University of Oxford on the topic of evaluation practice in Germany, she has researched and published internationally on topics such as higher education systems and their governance, quality management and the management of campus infrastructure. Contact: susan.harris-huemmert@ph-ludwigsburg.de

Julia Rathke is research assistant at the German University of Administrative Sciences Speyer in the project “KaWuM – Career Paths and Qualification Requirements in Science and Higher Education Management” since August 2019. In January 2021 she took over charge of the joint coordination and management of the project team KaWuM Central Coordination and Interviews from Prof. Dr. Susan Harris-Huemmert. Contact: rathke@uni-speyer.de; www.kawum-online.de 

Anna Gerchen is a researcher at the German Centre for Higher Education Research and Science Studies (DZHW) in the research area ‘Governance in Higher Education and Science’. With a background in communication science, sociology and gender studies she currently works on the field of quality assurance and appointment procedures at universities. Contact: gerchen[at]dzhw.eu

Susi Poli is Professional Development Lead in the Education Division at Bologna University, after several years spent as research manager in Italy and abroad. She holds a MBA in HE Management and an EdD in HE from the Institute of Education and her research interests primarily cover research management, staff development, and women’s leadership in HE. Contact here: susi.poli@unibo.it

References

Barnett, R (2008) ‘Critical professionalism in an age of supercomplexity’ in B. Cunningham (ed) Exploring professionalism London: Bedford Way Press pp190-208.

Gerchen, A (in press) Berufungsmanager*innen an deutschen Universitäten. Profilmerkmale eines neuen Stellentypus. Hochschulmanagement 4(16)

Kuckartz, U. (2018) Qualitative Inhaltanalyse. Methoden, Praxis, Computerunterstützung.4th ed. Basel & Weinheim: BeltzJuventa