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Landscapes of learning for unknown futures: presenter responses to audience questions

by Brett Bligh, Sue Beckingham, Lesley Gourlay, and Julianne K Viola

SRHE’s ‘Landscapes of Learning for Unknown Futures: prospects for space in higher education’ symposium series, delivered with Professor Sam Elkington and Dr Jill Dickinson, aims to foster continuous dialogue around learning spaces. Here the three presenters reflect on some of the ideas and issues raised during the first symposium on ‘Networks’. This blog has been compiled by Sam Elkington, Jill Dickinson, and Sinéad Murphy (SRHE Conferences and Events Manager.)

  1. How do we encourage academic staff to think more intentionally about how they use different spaces in and through their practice? How do we effectively build in ideas of working with spatiality into our learning and teaching strategies? 

Julianne: Academic staff should consider how students are connecting with each other and with educators in formal learning spaces. Spaces aren’t (in most cases) designed by the educators teaching in them, but looking at the formal learning setting (lab, lecture theatre, seminar room, etc) through a critical lens can help educators begin to think about what they might want to achieve in that space. For example, if you want to know whether a new way of teaching a challenging concept is landing with the students, also consider: can students see each other in the layout of this room? Can they look around the room to see whether anyone else has a quizzical expression on their face, so they know they aren’t alone in not understanding a concept? 

Sue: Staff need the luxury of thinking time and discussion to spark new ideas and share current practice. Encourage or lead a course/subject group activity where colleagues start by looking at how they use their own spaces, then visit other parts of their university. How are others using those spaces? Vignettes, videos and the like could be shared in newsletters which could then be used to prompt discussion and inspire alternative ways.  

Brett: If staff are to think more intentionally then they need to get used to talking about space in relation to their practice. One problem is that neither the pedagogical theories that people use, nor the institutional guidelines used in practice discussions, tend to be very helpful in talking about how space is used. We need to build a vocabulary that helps people to discuss the roles of space in practice. That vocabulary must be challenging, so that it provokes new thinking, but it must not be overly technical or oriented towards engineering or architectural concerns. In my own work I have put forward a tentative vocabulary that I think could be used, in both ‘everyday’ thinking and conversations and in institutional projects where space needs to be discussed more productively.

  • How do we work productively through the inherent contradictions of learning space design? For example, universities create specific spaces with the aim of helping to build a sense of community but then impose rules on how those spaces can be used. 

Julianne: Students tend to use spaces to socialise that aren’t entirely intended for that purpose. From example, my school friends and I used to gather in a hallway that adjoined the gym to the art wing at our high school, for no other reason than it was the perfect size for our group to hang out before school every morning! I’d be interested to see what the role of space utilisation monitors/ technology will be in the future of spaces like this. If my high school had these monitors available, I wonder whether they would consider expanding the space and adding some benches for students to sit on.  There have been some great StudentShapers projects at Imperial in this area – and the spaces that have been transformed to create more informal social space have garnered lots of positive feedback. 

Sue: When planning new buildings or updating current, it is essential that educators and students that will use those spaces are included in the conversations. The users of those spaces will be able to highlight what is missing and provide suggestions.

We need to start with reimagining what it is like to start a new course at university. I remember taking my daughters around multiple institutions for open days. Where they chose to go to was not just the course or the reputation of the university; it was where they felt comfortable and could imagine being there. Space begins with walking through the main doors, the café, the social spaces, the library and of course the formal learning spaces. Being able to visualise mentally what their future experience might look like, creating an affinity to and a sense of place they could relate to, and connect with is so important. Making the space feel welcoming and somewhere they would want to be. Connecting language to physical objects could include motivational quotes or saying welcome in multiple languages, graphics/images that depict diverse role models, big screens showcasing video clips with captions of what students are doing and creating, how and where they are collaborating and communicating. How can students be involved in created art/artefacts that can be showcased for others to see that depict the student experience?

Visiting an open day at the weekend may be busy but it doesn’t always capture the true feel of what’s to be expected in a session in full flow. How can this be created with video, AR or VR? The very spaces students will learn in are wide and varied, and may not have been experienced before.

Brett: We must view space design as an ongoing process in which refinement and new ideas are viewed as inevitably and welcome. Initial designs will hardly ever work in quite the ways intended, and so we must be prepared to refine the spaces and also recognise what has actually been achieved. To do so we need to provide ongoing forums for interprofessional and staff-student discussion. At present, these are often created for specific projects (for example, where a new building is being designed) and then wound up afterwards. Inevitably, these bounded discussions follow narrow agendas and seem formulaic. We need something more ongoing and permanent.

  • What do you think are the most immediate considerations pedagogically when thinking about how to make the best use of learning spaces? What can we practically be doing now to move staff towards being more open, flexible, and creative in and with space? 

Julianne: There is a walking interview method I’ve used in my research at Imperial: walking can generate thought. I’d be interested to see how educators can implement walking into their pedagogy, perhaps starting out with ‘office hours’ meetings happening over a walk, and maybe moving onto engaging students in formal coursework outside. Colleagues of mine like Dr Luke McCrone, who completed his undergraduate degree in Earth Science and Engineering, recognise the different way of thinking that one experiences when outside the classroom. There was a great 2014 piece on this in The New Yorker – “Why Walking Helps Us Think” by Ferris Jabr.

Sue: We can do more to create comfortable spaces to meet, collaborate and learn together outside of timetabled classes. Furniture is important; learning booths are popular in corridors as informal meeting places. Libraries, once hushed and quiet, now offer learning spaces students can use independently or with peers. Access to charging points for portable devices, as well as access to loanable devices. If we provide spaces for students to interact informally before class, it could make them feel more at ease when coming into a formal class. After the class has finished where can students go to debrief, plan for future groupwork, engage in social conversations? Landmarks they can communicate by text or group chat apps along with screenshots to arrange meetups. Such places will become favoured, and their use creates a sense of community and emotional connection. This links in to mattering as messages easily sent by mobile can cascaded to cohorts as well small groups.

Brett: Counterintuitively, the most constraining issue when discussing space usage tends to be timetabling rather than problems with particular spaces. We need to be clear that open, flexible and creative uses of space are not the same as efficient space occupancy; if a university is to be more innovative with space then occupancy metric will be challenged. I see no way other than to confront this contradiction directly.

  • Is it that spaces need to be seen as a way of ‘simulating’ certain modes of being and not just from a perspective of enacting certain forms of pedagogic content knowledge? What might this look like? 

Julianne: Great question, and my research on identity development ties in with this.  Interacting with other people and presenting different parts of ourselves to others depends on who we are with, and what the setting is. The idea of boundaries comes in again with this question. For example, the self that I present when I enter the Junior Common Room at Imperial (where the best katsu curry is!) is a bit inhibited – I feel I am encroaching on undergraduate territory, whereas I feel very relaxed having lunch or coffee outside with colleagues on the Queen’s Lawn, where the space feels more public. There are power dynamics in certain spaces!  

Sue: For current students, informal learning and self-directed learning starts before any scheduled class and often continues afterwards. Students line up ready to enter large lecture halls or sit cross legged in corridors waiting to enter a classroom for a seminar, lab, workshop or other discipline related space. Sometimes in deep conversation and some shy and yet eager to belong. If a picture is worth a thousand words what pictures would make a difference to the learning spaces to stimulate conversation? Perhaps some constant and providing familiarity, others changeable to create interest and intrigue? How can walls be used to share stories about the educators they will meet within the classroom? What stories can be told of prior students?

Brett: Many spaces do already stimulate certain modes of being. In my view these are often either ‘disciplinary’ spaces – including design studios, engineering labs, and finance trading rooms – or outdoor spaces, including green spaces but also pods and classrooms in wooded areas. If campuses are to continue to be viewed as valuable, then they need to be clearly differentiated from other forms of spaces. Too many campuses in recent times seem to look more and more like generic business parks as time goes on. This will inevitably erode how students perceive universities as places, and over time how valuable campuses are perceived to be—which could pose existential issues for some universities as institutions.

  • How can individual staff build creativity and criticality into their pedagogical approaches while working in learning spaces designed without their input? Is a collective voice among staff needed to influence how learning spaces are established; if so, how can this be facilitated, and how can an intersectional perspective on access needs and dynamics of power be assured?

Julianne: Bringing in different stakeholders when designing new spaces is key (see a list of prior StudentShapers projects at Imperial to see how students and staff became partners in designing new spaces at Imperial), and gives a sense of agency to staff and students alike. Building agency in the community would be a great outcome in and of itself. 

Sue: We need to push back against conventions. Why is furniture in a classroom in rows when we want students to interact and work in groups? Why do we plan for a lecture and separate seminar when we want students to engage in active/project/problem-based learning? It is important to evaluate innovative use of learning spaces from the students’ perspective. What works for them? How inclusive does it feel? What would they change?

Brett: Individual staff have increasingly limited power. Teaching is increasingly the domain of interprofessional collaboration and teamworking. I do think that collective voices are needed; including the forums for discussion I mentioned earlier. We also need to think more at the level of spaces across (a) whole programmes of study and (b) students’ entire experience of being at university, than at the level of the specific pedagogical interaction.

  • Hasn’t this whole conversation exploded, or at the very least fundamentally challenged, the conventional idea of a university campus?

Julianne: It has! The idea of a ‘university campus’ may also be different, depending on what your own university context is. Coming from a US liberal arts background, my initial mental image of a ‘campus’ is very different from the revised version that is in my mind’s eye after studying and working at universities in the UK. As technology has become a large part of the university experience, the conventional idea of a university campus should now include digital/online spaces, too. 

Sue: Successful examples of hybrid modes of learning are set to continue, so yes. But this also means we need to continue to review learning spaces that are not timetabled. We need to provide learning space for students to engage online; not all will have a space at home or reliable digital access, or it is too far to go home and then take an in-person class the same afternoon. Where lectures are scheduled online, students may value learning together using one screen or personal screens and headsets. In the classroom, planning a flexible space is important, being able to reconfigure seating plans to suit the needs of the class and activities. Long rows of heavy tables and chairs are not conducive to interactivity and spontaneous communication.  

Brett: Yes, I think that the idea of the university campus is being challenged profoundly, resulting in rearguard actions by some stakeholders as a form of defence. The attempts to make campuses ‘sticky’ are but one example of this.

Lesley: I would agree that it has – in some quarters – reinforced an already prevalent idea that the physical campus is obsolete or in need of ‘reinvention’. However, I would caution against an assumption that because universities managed to stay operational while fully remote, it is something to pursue post-pandemic. This was an emergency response, not an active choice, and it brought with it a large number of disadvantages to students and academic staff. Our own study at UCL into the impacts on academic and professional services staff revealed many tensions, stresses and difficulties encountered by staff remote working, with evidence of differential impacts on women and those with less workspace (https://www.ucl.ac.uk/ioe/departments-and-centres/centres/ucl-knowledge-lab/current-research/ucl-moving-online-teaching-and-homeworking-moth). Research has also shown that the pivot to online had negative effects on students in terms of alienation, lack of engagement and social support.

I would be highly critical of ‘discourses of inevitability’ which state that as a result of the pandemic, the role of the material campus and face-to-face engagement should be challenged. While remote engagement may have a limited place, I would argue that the pandemic has in fact underscored the vital importance of being physically together on campus, in terms of engagement in study, and also in terms of social contact, identity and depth and richness of experience.  

Dr Brett Bligh is a Lecturer in the Department of Educational Research, Lancaster University, and Director of the Centre for Technology Enhanced Learning. He is co-Editor of Studies in Technology Enhanced Learning and co-ordinator of the CL-SIG group dedicated to discussing uses of the Change Laboratory approach in higher education settings. His research interrogates the nexus of technology mediation, physical environment, and institutional change in higher education. Brett’s work prioritises Activity Theory conceptions of human practice, and interventionist methodologies. For further details about Brett’s work see his staff profile here.

Sue Beckingham is a Principal Lecturer and LTA Lead in Computing. In addition to teaching at undergraduate and postgraduate level, Sue has an academic development leadership role where she provide support and guidance relating to learning, teaching and assessment. In 2017 she was awarded a National Teaching Fellowship. She is also a Fellow and Executive Committee Member of the Staff and Educational Development Association. For details of Sue’s publications and other activities, see her staff profile here.

Professor Lesley Gourlay is a professor at the UCL Knowledge Lab, currently working in the intersection of Science and Technology Studies and Education, drawing on phenomenological perspectives and approaches. Her current project, funded by a Leverhulme Major Research Fellowship Grant MRF-2020-35 (Sept 2021 – 2024), focusses on ‘The Datafied University: Documentation and Performativity in Digitised Education’. She is currently working on a new monograph for Bloomsbury Academic, with a working title of ‘The University and the Algorithmic Gaze: A Postphenomenological Perspective’. For more, see Lesley’s staff profile here.

Julianne K Viola is a postdoctoral Research Associate at the Centre for Higher Education Research and Scholarship (CHERS). Julianne leads the Belonging, Engagement, and Community (BEC) and contributes to educational research and evaluation efforts across College, and is a developer of the Education Evaluation Toolkit. Previously, Julianne completed her doctoral research at the Department of Education, University of Oxford, on how adolescents develop their civic identities in the digital age, conceptualisations of citizenship, and the interplay of social media and technology on youth civic identity. For details of Julianne’s publications and other activities, see her staff profile here.


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Landscapes of Learning for Unknown Futures: Prospects for Space in Higher Education Reflections on Networks Symposium, 26 April 2023

by Sam Elkington and Jill Dickinson

Wednesday April 26 saw the launch of the SRHE ‘Landscapes of Learning for Unknown Futures: prospects for space in higher education’ symposium series, delivered in partnership with series co-convenors Professor Sam Elkington and Dr Jill Dickinson. This blog was compiled and edited by Sinead Murphy.

The intention of this Symposium Series is to bring together leading voices and space-based research from across the field to encourage critical discussion and debate with a view to generating and encapsulating key insights around contemporary landscapes of learning in HE. Traditionally, the needs of learning spaces have been often pushed into the background of institutional planning, decision-making, and curriculum design in favour of other, more visible performance measures of the student experience. Now the changing requirements of learning spaces are top of the agenda for university leaders, estates teams, and practitioners who must recognise and understand how learning can take place anytime and anywhere and, therefore, imagine new and radical strategies for student-centred, sustainable campus design.

We offer the concept of ‘learning landscape’ as a basis on which to explore how universities can use different ideas about learning spaces to reflect changing preferences, incorporate digital technologies, and critically consider future possibilities. This Symposium Series presents opportunities for key stakeholders to discuss and debate  new possibilities for pedagogy, technology, and learning spaces. Enacted through separate, hybrid symposium events, and structured through the prism of one of three thematic lenses – networks, flexibilities, and assemblages – the Series has been informed by a ‘Kaleidoscope of Notions’ (Wang et al, 2011) for interrogating theoretical and applied perspectives and priorities for future learning spaces.  We aim to encourage an overarching reflexive conversation with, and for, the sector.

Networks

The initial Networks themed symposium charted a focus shift in HE. It recognised that the contemporary learning landscape needs to be considered less in terms of singular learning spaces and more in terms of how spaces are becoming increasingly connective, permeable, networked, and interwoven (both physically and digitally) to provide inclusive and adaptive learning environments.

In her keynote address, Professor Lesley Gourlay offered a critical take on the concept of networks in HE learning and teaching. She highlighted an overemphasis on connection (defined in terms of interlinkages between discrete nodes) and the mediating role of technology in associated learning processes. Noting the inseparability of physical and digital space in and for learning, Lesley argued for the need to push beyond now established post-digital configurations of space and knowledge generation, towards a conceptualisation of ‘lived’ learning encounters as being more-than-digital, situated within an unfolding meshwork of formal and informal spaces. Lesley drew upon the work of Tim Ingold to animate her view of the meshwork of intertwined learning spaces in HE, pointing to the need to retain three critical components of the learning landscape:  ephemerality, co-presence with others, and the significance of finding seclusion and stillness. From this perspective, the spaces ‘between-the-lines’ possess value for students in their coming-to-know about their subjects, as well as themselves, offering what Lesley described as ‘fugitive spaces’; fleeting yet meaningful assemblages of space and practice that help students to navigate the increasing sprawl of HE campuses and their digital appendages.

In her talk, ‘Mattering, meaning making and motivation: building trust and respect through multimodal social learning communities’, Sue Beckingham shared insights from work exploring how social media can be used to support student mattering, helping to mediate intentional communicative action and trust across formal and informal spaces for learning. Drawing on the ideas of ‘bonding’ and ‘bridging’ social capital, Sue challenged us to question assumptions we can sometimes make about the concept of mattering, it being more than an exercise in fostering social connections between individual learners. Sue’s work provided a compelling empirical basis for utilising multimodal strategies to help students understand what is expected of them in spaces both on and off campus. For Sue, such strategies function as ‘gestures’ that encourage, and model for, relational practices through shared experiences where students have learned to work cooperatively across contexts and boundaries. 

Dr Julianne K Viola’s talk, ‘Nurturing meaningful connection in a new era of learning’, introduced longitudinal research that began before the pandemic and continued through periods of online and hybrid delivery, as well as taking in the more recent return to campus. Julianne’s research sought better understanding of the factors that influence students’ ability to navigate their university settings and build meaningful connections with campus space(s) and student communities. By encompassing student experiences prior to, during, and post-pandemic, Julianne provided unique insight into what matters most for students in building and maintaining a sense of belonging and community across different modes of delivery and experience. Key findings highlighted the significant impact that the lack, or absence, of physical contact with space, and the limited ability to connect and socialise with others, had on student engagement and motivation in, and for, their learning. Further insights pointed to the prevalence and persistence of certain structural barriers – viewed in terms of how certain physical (campus) and virtual spaces are set up and utilised – that can undermine or weaken meaningful connections for students. Supporting similar insights shared in Sue Beckingham’s earlier talk, students reported a positive or enhanced sense of belonging and community with their university settings when a mix of formal and informal spaces were available to them as ‘touch points’ in their wider experiences. Crucially, this merging of spaces points to the affective dimension of networked space as a means of nurturing meaningful connections for students on both an individual and collective level.

In his talk ‘Physical learning spaces and networked landscapes of learning: Prismatic mediations’, Dr Brett Bligh problematised how physical learning spaces mediate networked landscapes of learning, arguing that physical spaces exhibit multiple mediation on what is expected and made possible for students and educators therein. Brett challenged the established logic of ‘built pedagogy’, and associated proliferation of solutions in modern campus development, on the grounds that such solutions are typically based on a model of deploying different types of learning spaces to mediate certain forms of educational practice. 

Brett was quick to highlight the limiting nature of such an attitude towards learning space and how it encouraged certain ways of interacting and speaking about space production. Brett’s view is that, in the practice realities of learners and educators, such activities constitute a wider learning landscape comprised of a range of environments, people, social structures, and resources. It is within these ‘mediations’ that physical learning spaces are appropriated, and their agentic qualities and rhythms revealed. Building on established research, Brett made the case for an alternative language for conceptualising how space is a “mediating factor” within the actual practices of HE that is based around six core concepts, wherein space is understood to be transparent, enabling, stimulating, associative, cognitively integrated, and socially integrated. Whereas earlier research conveys distinctly normative views on space, focused largely on stability, this alternative framework is oriented towards encouraging stakeholders to reflect on their experiences and explore future possibilities within their institutions. Brett wants the associated vocabulary to support reflection, re-thinking, and re-conceptualisation – as stakeholders use it to explore their experiences and aspirations together.  

In the afternoon panel discussion contributors were given licence to expand, elaborate, and cross-examine the work presented with the aim of considering more deeply the ‘prospects for space’. Discussion identified the importance of connection, mattering, belonging, and a clear need to move away from performative paradigms in learning space and campus design towards a more participative paradigm of practice. Such a paradigm shift would acknowledge the rhythms of connections, of continuities and discontinuities in space, of working socially and solitarily, identifying, and intentionally inviting touchpoints that converge at the boundaries of experience (physical, virtual, and emotional). New strategies for enabling learning and accommodating the multiple demands on today’s students necessitate a rethinking of the  uses and locations of learning space. Increasingly, this will require universities, educators, and students to be flexible and network-minded in how they seek out, and bring together, formal and informal activities in an environment that recognises that learning can take place any time, in either physical and/or virtual spaces.

The powerful insights emerging from this first symposium have encouraged us to think about how we can help scaffold the spaces that students are already using for learning. We can draw on their experiences of using these locations and technologies to adopt student-centred approaches to designing landscapes of learning that extend across and beyond the campus. Our next symposium considers these, and related, ideas through the lens of Flexibility: we will explore how learning is situated relative to the demands of students for greater control in fitting their studies around their learning needs and preferences, as well as other aspects of their lives. Such a view implies a necessity for widening and loosening of the boundaries of conventional learning spaces to provide greater potential flexibility in how, where, and when learning happens. We hope that you will join us on 14th June, online or in person at SRHE’s offices, to continue this conversation.

Sam Elkington is Professor of Learning and Teaching at Teesside University where he leads on the University’s learning and teaching enhancement portfolio. Sam is a PFHEA and National Teaching Fellow (NTF, 2021). He has worked in Higher Education for over 15 years and has extensive experience working across teaching, research and academic leadership and policy domains. Most recently Sam worked for Advance HE (formerly the Higher Education Academy) where he was national lead for Assessment and Feedback and Flexible Learning in Higher Education. Sam’s most recent book (with Professor Alastair Irons) explores contemporary themes in formative assessment and feedback in higher education: Irons and Elkington (2021) Enhancing learning through formative assessment and feedback London: Routledge.

Dr Jill Dickinson is an Associate Professor in Law at the University of Leeds. As SFHEA, Jill has also acted as a reviewer for the Advance HE Global Teaching Excellence Awards. A former Solicitor, specialising in property portfolio management, Jill’s research explores place-making and professional development and her work has been recognised in the Emerald Literati Awards.


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Landscapes of Learning for Unknown Futures: Prospects for Space in Higher Education

by Sam Elkington and Jill Dickinson

Across the higher education (HE) sector, factors including increasing student numbers, growing diversification, concerns about students’ mental health and wellbeing, and marketisation, have been compounded by the COVID-19 pandemic and the cost-of-living crisis. Their culmination has pushed the changing needs of learning spaces to the top of the agenda. Against this backdrop, our Symposia Series aims to provoke critical debate around the possibilities for new configurations of learning spaces to support decision-making, policy and practice in developing future landscapes of learning within HE.

Learning Landscape

In response to the challenges faced within the HE environment, university estates teams need to recognise how learning can take place anytime and anywhere and develop radical strategies for student-centred, sustainable campus design. Future approaches to learning need to be dynamic and linked, and weave together formal and informal activities to create a holistic learning experience. We offer the concept of ‘learning landscape’ to explore how universities can draw on a spectrum of different learning spaces to reflect changing preferences and incorporate digital technologies. This Symposia Series at SRHE presents opportunities for key stakeholders to engage in collaborative reflexive discussions around, and debate the potential for, effectively entwining the possibilities for pedagogy, technology, and learning spaces.

Symposia Series

The Symposia Series brings together leading voices from across the field to encourage critical discussion and debate with a view to generating, encapsulating, and assembling key insights that can inform future decision-making, policy, and practice around landscapes of learning in HE. The Series is structured through the prism of three thematic lenses: networks, assemblages, and flexibilities, with a separate Symposium dedicated to each. Through providing opportunities for shared learning, we hope that the Series will cultivate an ongoing community of practice that will support the development of better understanding around the opportunities for developing learning spaces in terms of their networks, assemblages, and flexibilities.

Networks, Flexibilities, and Assemblages

In the first Symposium, which focuses on the theme of Networks, we chart a focus shift in HE, recognising that the contemporary learning landscape needs to be considered less in terms of singular learning spaces and more in terms of the ways in which spaces are becoming more connective, permeable, networked, and interwoven (physically and digitally), providing inclusive and adaptive environments in which learning can take place. Professor Lesley Gourlay (University College London) will be giving the keynote at this Symposium, followed by presentations from Sue Beckingham (Sheffield Hallam), Dr Julianne K Viola (Imperial College London), and Dr Brett Bligh (Lancaster).

The second Symposium explores the idea of flexibility as a critical aspect of how learning is situated relative to the demands of students for greater control in fitting their studies around their learning needs and preferences, as well as other aspects of their lives. Such a view implies a widening and loosening of the boundaries of conventional learning spaces to provide greater potential flexibility in how, where, and when learning happens. In this Symposium, we will hear from Dr Jeremy Knox (Edinburgh) (as keynote), Dr Andrew Middleton (Anglia Ruskin), Dr Kevin Merry (De Montfort), Dr Namrata Rao (Liverpool Hope) and Dr Patrick Baughan (The University of Law).

The third and final Symposium draws on the lens of Assemblages to examine the expanding spectra of both learning spaces (including their architecture and materiality) and the pedagogical approaches that are being adopted within them. These discussions are presented against the backdrop of challenges posed by traditional decision-making around strategic long-term estates-planning, resource implications, and the need to act swiftly to meet the challenges presented by a dynamic HE environment. Following a keynote fromProfessor Carol Taylor (Bath) at this Symposium, we will also hear presentations from A/Prof Tim Fawns (Monash), Dr Karen Gravett (Surrey), and Dr Harriet Shortt (UWE).

Thinking differently about conversation

We are also drawing on this Symposia Series as an opportunity for modelling multimodal opportunities for engagement to foster more inclusive, effective, and ongoing dialogue and encourage informed, meaningful change. Each of the three Symposia will run primarily face-to-face, hosted by SRHE in London. Components of each Symposium (namely the Keynote and Presentations) will also be streamed live so as to enable a hybrid format and remote engagement. We will also be recording content from each Symposium to help further engage as wide an audience as possible. We are inviting a selection of international scholars with recognised expertise in different aspects of HE learning space research to engage with, and review, the keynote and presentation materials from the Symposia and work with us to produce extended blogs in response. In addition, we will be facilitating continued dialogue to bridge each Symposium across the Series through other modes, for example via the use of Padlet, blogs, social media, and podcast communications to create a rich tapestry of critical insight and debate that we hope will drive the conversation forwards around the prospects for learning space in HE.

Sam Elkington is Professor of Learning and Teaching at Teesside University where he leads on the University’s learning and teaching enhancement portfolio. Sam is a PFHEA and National Teaching Fellow (NTF, 2021). He has worked in Higher Education for over 15 years and has extensive experience working across teaching, research and academic leadership and policy domains. Most recently Sam worked for Advance HE (formerly the Higher Education Academy) where he was national lead for Assessment and Feedback and Flexible Learning in Higher Education. Sam’s most recent book (with Professor Alastair Irons) explores contemporary themes in formative assessment and feedback in higher education: Irons and Elkington (2021) Enhancing learning through formative assessment and feedback London: Routledge.

Dr Jill Dickinson is an Associate Professor in Law at the University of Leeds. As SFHEA, Jill has also acted as a reviewer for the Advance HE Global Teaching Excellence Awards. A former Solicitor, specialising in property portfolio management, Jill’s research explores place-making


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Using Tentacular Pedagogy to change the HE culture

by Kai Syng Tan

From Leonardo da Vinci (whose trans-disciplinary inventiveness was attributed to his ADHD) to bell hooks (whose professorial role drew on her activism and poetry practice), history has no lack of examples of how creative and neurodivergent processes have produced insights to catalyse social and culture change. There are also growing calls for interdisciplinary and creative approaches prioritising equity, diversity and inclusion (EDI) to solve wicked global challenges (AHRC 2022, WEF 2016).

However, the ‘dog-eat-dog’ culture of Higher Education (HE), austerity measures and more are leading to harmful consequences, and stakeholders with protected characteristics are worst affected (Berg, Huijbens, and Larsen 2016; UKRI 2021; Bhopal 2020; Blell, Liu and Verma 2022).  Creative arts (CA-HE), often deemed less valuable than STEM subjects, are particularly threatened (Puffett 2022, Redmond 2020), evidenced in the closure of departments, and exacerbating the already tense relationship between the CA-HE and HE (Elkins 2009). Furthermore, research suggests CA-HE is elitist (Annetts 2018; Starkey 2013), racist (Orr 2021; Tan 2021a), and failing neurodivergent students and staff by not paying enough attention to their mental wellbeing (who are over-represented in CA-HE at around 30% in the student population, in Bacon and Bennett 2013; RCA 2015).

Octopuses and Tentacles

I have been cultivating ‘Tentacular Pedagogy’ (TP) for 24 years as a HE teacher and consultant. Prioritising creative thinking, leadership and EDI, this teaching and learning practice draws on the octopus’s extraordinary composition of three hearts and nine minds. My keynote lecture for the European League of Institutes of the Arts Teachers Academy argued for a polycentric, transversal, (co-)creative teaching/learning approach which aims to make CA-HE more inclusive. In doing so, and following artist-academic James Elkin’s (2009) call to use creative research to inform and transform HE, TP rallies CA-HE to play a more (pro-)active leadership role within HE and beyond in nurturing a more creative and compassionate future. UNESCO (2021) have called for HE to ‘repair injustices while transforming the future’ by 2050, with a new ‘social contract’ that prioritises ‘human dignity and cultural diversity’, plus ‘care, reciprocity, and solidarity’.

Three Hearts and Nine Minds

TP features three EDI tenets and nine dimensions. TP’s heart(s) lies in neurodiversity, decolonisation (and the related notions of anti-racism and internationalisation), and intersectionality. Neurodiversity has remained largely ‘invisible’ in HE (Tan 2018), even though it has been called a ‘competitive advantage’ or ‘the next talent opportunity’ for organisations (Harvard 2017, WEF 2018). This is a missed opportunity, given HE’s ‘omnicrisis’ (Gill 2022). Activating research about how creativity, neurodiversity, and leadership interrelate (Tan 2021b; Tan 2019, Baron-Cohen 2017; Lesch 2018, Abraham et al 2006), TP cares about teaching/learning with/from/for/by marginalised ideas, methods and communities, who are often excluded from HE and syllabi. Surviving – even thriving – within hostile systems, TP purports that these communities are already creative and leader-ful by nature and design, and CA-HE should learn from them. TP also allies with other minoritised communities to address all social oppression (Obasi 2022, Walker 1983). Just as each tentacle of the octopus is an independent mind, TP’s nine embodied ‘minds’ teach/learn through nine Cs.

Creativity, Community and Co-Creation

TP celebrates creativity, community and co-creation. This concerns creative thinking (Krathwhol 2002, Marton and Säljö 1976) encompassing everyday creativity and disruptive invention alike (Kaufman & Beghetto 2009). TP engages with external communities toform unique learning communities. Learners include peers, professors and professionals within and beyond CA-HE and HE, including psychological and social sciences and third sector organisations. TP also foregrounds multi-directional and anti-hierarchical learning. Often gathered in the same learning environment together, TP’s diverse learners, including the ‘teacher’, learn via collaboration.

Creativity, Community and Co-Creation were exemplified in the 75th Anniversary Celebrations of the 5th Pan African Congress in Manchester(PAC75) for Black History Month 2020. Led by Manchester Metropolitan University in collaboration with the Universities of Manchester and Salford, and local arts bodies, PAC75 marked Manchester’s impact on global history in nationhood and Black Lives Matter through a programme celebrating diverse leadership and intersectional engagement through culture. In 18 seminars, performances, and workshops black students chaired sessions with elders like Afua Hirsch and Kwame Anthony Appiah (Princeton), elevating their self-worth and leadership. Materials produced continue to be used, for example in Manchester’s ‘Remaking Modern British History’ MA, and at the University of Ghana.

Collage, Can-Do, Curiosity

TP cultivates novel, meaningful synergies between diverse and/or disconnected body-minds, subjects, disciplines, classes and cultures, driven by ‘productive antagonisms’ (Latham and Tan 2017). TP itself collages pedagogies like undercommons (Moten and Harney, 2013), and STEM-to-STEAM movements (Pomeroy 2012, Eger 2011). Following the shapeshifting octopus, TP also nurtures a can-do attitude. Agility, resourcefulness and enterprise are cultivated through role-play, advocacy, volunteering and action-learning. As an artist-teacher-reflective practitioner (Thornton 2005) and a REF-submitted researcher, I conjoin teaching/learning with scholarship, research, knowledge exchange, community/ industry/public engagement and widening participation. Furthermore, like the adventurous octopus, TP teachers/learners are exploratory and ‘ill-disciplined’ (Tan and Asherson 2018). Using play and interdisciplinarity, ‘deficits’ become positive action.

The ethos of collage, can-do and curiosity are played out in the Neurodiversity In/& Creative Research Network. The Network was set up to continue conversations and actions started by an art-psychiatry project #MagicCarpet (National Coordinating Centre for Public Engagement Culture Change Award 2018) that I led at King’s College London. I invited a #MagicCarpet participant to co-lead the Network. Today, this global alliance embodies bell hooks’ ‘beloved community’ (1996) that affirms — not eradicates — difference. It comprises 360 neurodivergent people, including the inventor of neurodiversity, sociologist Judy Singer. Local and spinoff groups that members lead like the Kansas City League of Autistics and the Scottish Neurodiverse Performance Network empower HE staff and students to connect and advocate for themselves and others. Applying TP’s ‘cross-species’ learning through intersectionality, the Network is an evolving hub, and models what an inclusive teaching/learning ecosystem looks like. Its masterclasses and seminars foster best practices in teaching/learning and research between and beyond CA-HE. HE teachers, students and researchers and professionals aside, members include activists, policy-makers, clinicians, CEOs and entrepreneurs who learn from/with one another as critical friends. Unusually, the Network welcomes self-proclaimed ‘allies’ too, which protects those unable/un-ready to disclose their difference. To counter exceptionalism and racism, which is not uncommon in other disability/neurodiversity-led communities (Barbarin, 2021; Russell, 2020; Mistry, 2019; Tan, 2019; Rashed, 2019), the Network welcomes racially-diverse people, and those with neuro-differences beyond the ‘classical’ remits of neurodiversity like stroke and PTSD.

Established in response to the pandemic, the Network attracted 150 members by April 2020, hinting at how CA-HE has hitherto failed neurodivergent teachers/learners. The Network has ignited pathways to improve teaching/learning practices and cultures, empowered neurodivergent HE stakeholders, and led to further work such as a dance commission ‘Dysco’ for Southbank Centre by a Glasgow PhD student (Watson 2021) and a journal article by a US neuroscientist (Zisk 2021). Members tell their own stories, instead of being ventriloquised, commodified or white-washed by others. Mobilising their new-found confidence, skills and knowledge, members forge new initiatives, and lead further changes at local, institutional and sectoral levels, to collectively make CA-HE and HE more equitable. For instance, a member, as Jisc Head of Strategic Support Unit, founded Jisc’s first ever neurodiversity group, which is now 100 members strong. That group is supported by Jisc’s new EDI director, while the member has gone on to become a Trustee of the National Attention Deficit Disorder Information and Support Service. Members will co-produce A Handbook of Neurodiversity and Creative Research (2024) with a major academic publisher, with reviewers describing it as a ‘distinctive’ and ‘valuable’ intervention with a ‘very high scope of impact’ to HE.

Circulation, Courage and Curating Change

Neurodiversity is a subset of biodiversity (Singer 1998); ergo, TP ‘re-pays’ nature and society, prioritising ‘zero waste’ in natural and human resources, and enacts ‘Look, Think, Act’ to ‘sustain reform in teaching/learning ecologies’ (Patterson et al, 2010). To enrich the 3Rs (writing, arithmetic, reading), TP ‘up-cycles’ frameworks like ‘Curiosity, Compassion, Collaboration and Communities’ (Orr 2021), rhizomatic learning (Guerin 2013) and ‘tentacular thinking’ (Haraway 2016). TP seeks to dismantle colonialist ‘monuments’ and master’s narratives (Lorde 1984). Its ‘unruly’ tentacles celebrate ‘multiplicity in knowledge production’ (Zarabadi et al, 2019; Branlat et al, 2022) and, like the audacious octopus and ADHD-er, power towards unknowns. Last but not least, TP is about curating change. ‘Curating’ originated in care, and octopuses have thrived for 300 million years: TP nurtures future-facing models of leadership marrying compassion and vision. I seek to embody such a change-maker in what/how I teach/learn. As an outsider gate-crashing into environments historically shut to others like myself, I use my privilege to open doors for others, and make them co-leaders.

Circulation, Courage and Curating Change are enacted in a new MA Creative Arts Leadership for which I am Programme Leader, to be launched in September 2023 at Manchester Metropolitan University. Prioritising decolonised and environmentally-conscious models of change-making, the MA is with/for/by teachers/learners to generate personal, organisational, and social change, and addresses gaps in current HE offerings in leadership development and arts management/policy. Using examples like MMU alumna artist-turned-suffragist Sylvia Pankhurst, the MA counters the danger of a ‘single story’ (Adichie 2009) of how ‘leadership’ is taught/learnt. The MA entangles creativity with business acumen, sustainability and inclusion.

The mission of the study of art and design is to develop ‘cognitive abilities related to the aesthetic, ethical and social contexts of human experience’ that ‘contributes to society, the economy and the environment, both in the present and for the future’ (QAA 2019). Amid multiple threats to CA-HE, Tentacular Pedagogy’s nine ‘tentacles’ can extend teaching excellence in CA-HE and HE. TP’s ‘three hearts’ of neurodiversity and how it intersects with race and gender, manifested in the examples above as subject and teaching/learning approaches, and in collaborating with neurodivergent teachers/learners, illustrate how a more inclusive CA-HE can foster a legacy of teaching excellence and make HE thrive. 

Dr Kai Syng Tan PhD FRSA SFHEA is an artist, curator, academic, consultant, agitator, change-maker, volunteer and gatecrasher who is known for her ‘long-established expertise in using creative research as a form of critical co-creation of knowledge’ that ‘challenges dominant frameworks in and beyond the academy’ (AHRC review 2021). Her keynote lectures, op-eds, exhibitions, creative interventions and more have been featured at MOMA (New York), BBC, Biennale of Sydney and Tokyo Design Week. She has (co-)led projects with budgets from £0 to £4.8m (opening and closing ceremonies of ASEAN Para Games 2015). Her creative leadership innovations include extending ‘Running Studies’ through her RUN! RUN! RUN! Biennale. Apart from being the first artist on the Editorial board of the British Journal of Psychiatry Bulletin, Kai is a trustee board member of Hear Me Out (charity for detained migrants), and was Expert Panel Advisor for Media Authority of Singapore (2007-2012). Having taught/examined/consulted at more than 100 universities worldwide, Kai is a Senior Lecturer at Manchester School of Art.

Kai is grateful for the feedback and critical friendship of Susan Orr,  Stephanie Aldred, Chrissi Nerantzi and Laura Housman in developing aspects of Tentacular Pedagogy


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Education from scratch, or resisting the lure of the oven ready meal

by Karen Gravett

Ready meals can be enjoyable, quick and simple to make. And yet we know that prioritising a diet of oven ready dinners is not really good for us. What does this have to do with education? The educational equivalent of the oven ready meal is the ‘best practice’, the quick fix principle that seduces teachers into thinking that generalised solutions can solve knotty educational challenges.  In 2007, Gert Biesta explained clearly ‘Why what works won’t work’. Biesta’s argument is that generalised strategies for addressing educational challenges are problematic, as such prescriptions for practice severely limit the opportunities for educators to make judgments in ways that are sensitive to and relevant for their own contextualized settings.

Despite Biesta’s wise words, today the pressure upon university educators to fix educational issues – to resolve students’ dissatisfaction with feedback, to ‘solve’ student engagement, remains stronger than ever. Attempts to simply synthesise the findings of educational research are common, and requests that educators provide simple, digestible ‘best practices’ have assumed even greater volume.

It is easy to understand why. Simple solutions that promise ‘quick wins’ are intensely desirable in our busy and competitive sector, where evidencing teaching enhancement really matters. Complex conversations involving theory and nuance? Less so. Like an oven ready lasagne, the best practice solution offers speed, simplicity, and consistency, but perhaps little actual goodness.

But educators also know that the teaching environment is far from consistent. It is rarely simple. Rather, it is messy, emergent, patchy, emotional, material, complex, and shifting moment to moment. Indeed, the limits of context-free ‘best practices’ are only becoming more evident as student and staff populations diversify, and as educators understand more about how to recognise and respond to that diversity. If we take assessment feedback as an example, how can any simple solution claim to offer a context-free best practice? Yes, dialogic feedback has been shown to be useful and powerful, but we cannot simply ask teachers to engage students in dialogue and assume that they will take on board a teacher’s feedback, in order to develop themselves, and improve. There are multiple reasons why dialogue might be inhibited including poor communication skills, a lack of time and space, a lack of motivation, miscommunication, power relations between students and staff of race, gender, class and disability, technological affordances and constraints, and so on. The teacher needs to consider what is taking place within the situated practice (Gravett 2022), as well as their own values as a teacher, making judgments as to how to proceed within that specific interaction. As Sian Bayne and colleagues (2011) explain: ‘best practice’ is a totalising term blind to context – there are many ways to get it right’.

Inevitably, others will pose (at least) two objections to this call to embrace complexity. Firstly, they may say − but what is the point of educational research if it does not generate solutions, solve problems, and create scalable implications that can easily be placed in the educational microwave? I suggest that educational research is about giving colleagues the confidence to ‘educate from scratch’. It encourages teachers to think about the ingredients of teaching and learning. If we think about our example of the student-teacher feedback interaction, then yes dialogue is important, but educators need to take time to look at the ingredients of effective dialogue rather than assuming that meaningful communication is simple and easy to achieve. As Elizabeth Ellsworth explained: ‘Acting as if our classroom were a safe space in which democratic dialogue was possible and happening did not make it so’ (1989, p315). Space, time, relational connections premised on openness and trust, shared understanding, all of these are the ingredients of effective communication. Yes, fostering student engagement is important, but educators need to look at the social and material contexts of the specific class or interaction in order to consider what practices to employ at that moment, and moreover, how to evolve such practices as situations change.

So what does education from scratch mean? It means thinking about:

  • The uncertainty, risk and complexity inherent in educational practices
  • Our own values as teachers and the impact of these values on our teaching
  • The specific sociomaterial environment we are working within, both disciplinary and at the level of the class and interaction. What might be the material or temporal constraints that impact upon our practice?
  • The particular learners that we are working with in that context. What matters to them?
  • How we can evolve our practice as situations change?

The second objection may be: but today’s teachers don’t have time to develop thoughtful, relational pedagogies! I agree that time is often short. Education from scratch might not be easy or quick. But a permanent diet of ready meals, pedagogies bleached of richness and complexity, would be too high a price to pay. Rather, we can learn from educational research, and from the ideas of colleagues, in order to gain insights that direct our own situated judgments. To develop ‘different ways to see’ (Biesta, 2020).

Fortunately, there is a great deal of fantastic, and thoughtful practice in our sector, but we need to continue and expand upon this, inspiring educators to have confidence to explore their own situated learning environments and to value those nuanced, micro-moments of learning and teaching. By broadening our understanding, we can explore a wider range of meaningful, critical and relational pedagogies, that we might be able to use to develop educational interactions that really matter.

References

Bayne, S, Evans, P,  Ewins, R. Knox, J, Lamb, J, Macleod, H, O’Shea, C, Ross, J, Sheail, P and Sinclair, C (2020) The Manifesto for Teaching Online Cambridge: MIT Press

Biesta, G (2007) ‘Why “What Works” Won’t Work: Evidence-based Practice and the Democratic Deficit in Educational Research’ Educational Theory 57: 1-22

Biesta, G  (2020) Educational Research: An Unorthodox Introduction London: Bloomsbury

Ellsworth, E (1989) ‘Why Doesn’t This Feel Empowering? Working Through the Repressive Myths of Critical Pedagogy’ Harvard Educational Review 59 (3)

Gravett, K (2022) ‘Feedback Literacies as Sociomaterial Practice’ Critical Studies in Education 63:2 261-274

Gravett, K (2023) Relational Pedagogies: Connections and Mattering in Higher Education London: Bloomsbury

Dr Karen Gravett is Senior Lecturer at the Surrey Institute of Education, where her research focuses on understanding learning and teaching in higher education, and explores the areas of student engagement, belonging, transition, and relational pedagogies. She is Director of the Language, Literacies and Learning research group, Co-convenor of the SRHE Learning, Teaching and Assessment network, and a member of the editorial board for Teaching in Higher Education. Her work has been funded by the Society for Research in Higher Education, the Association for Learning Development in Higher Education, the British Association for Applied Linguistics, the UK Literacy Association, and the Arts and Humanities Research Council. She is a Principal Fellow of the Higher Education Academy.


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Fun and games – nurturing students’ ‘being’

by Lucy Gill-Simmen and Laura Chamberlain

It is widely known that skills required by employers today are focused less on discipline specific skills and more on personal skills (also referred to as soft skills or human skills). For example, relatively recently, Tracy Brower in Forbes declared empathy to be the most important leadership skill. Other reports, such as those from the World Economic Forum and OECD, cite skills such as critical thinking, creativity, resilience, self-awareness and emotional intelligence among the top ten skills required in today’s workplace. In our changing world, with elevated awareness of issues such as climate change, sustainability, social justice and EDI, this tendency towards the personal skills should come as no surprise. This is because the skills required to address such issues are often human-centred. The gap between higher education and the workplace will only widen should we overlook our role as educators in developing these personal skills in students.

Drawing inspiration from the Dalai Lama who said ‘We are human beings not human doings’, educators need to find the right balance between the disciplinary content of a degree programme where students are ‘knowing and doing’ and the dimension of ‘being’. With a greater focus on ‘being’ which is linked to the development of personal skills, academics are required to embed areas of practice within their subject-specific classes to allow students to hone their skills. This is no easy feat since departure from a curriculum constituting the dissemination of knowledge and information causes consternation and demotivation amongst some academics who feel potentially deskilled. It isn’t far-fetched to imagine faculty declaring ‘we’re not here to teach them to be self-aware’.

There’s some merit in this way of thinking, since indeed we need to take care. Being human or at least openly demonstrating one’s human side in the workplace may come with its downsides too. There’s a viewed yet flawed tension between behaving in ways which show one’s human side and appearing unprofessional, particularly amongst women. The backlash against the Finnish Prime Minister, Sanna Marin who was recently filmed dancing with her friends suddenly brought her professionalism into question. Known for her empathic leadership, this act of having fun became something that went against her. This aligns with the thoughts of some academics who mull over whether sometimes having fun in the classroom just seems wrong.

However, if it is our role to effect change in human beings, we must look beyond disciplinary knowledge and indeed the mode of delivery of knowledge which Freire (1970) in Pedagogy of the Oppressed refers to as banking. We must  ask ourselves how do we nurture student ‘being’? If we equate the development of personal skillswith being and becoming, we need to consider acts which shape and change the world. To do so we can consider the notion of praxis – action which embodies particular qualities.

Praxis is not a new phenomenon; Aristotle posited that praxis “was guided by a moral disposition to act truly and rightly; a concern to further human well-being and the good life”. If we adopt a praxis inquiry model, introducing context and ‘concrete structures’ into our management teaching as espoused by Freire (1972), we must equally consider how to foster the ‘being’ component of praxis. Traditionally, praxis pedagogies are found within disciplines such as nursing, teaching, and social work. We argue, however, that such pedagogies should not only be confined to the realms of human caring professions but should extend beyond and into other professions. Ironically, given the experience of Sanna Marin, even in politics we see the call for more empathic and emotionally aware leadership.

The discipline of business and management presents us with challenges. Given the sheer breadth of the discipline, we cannot always be sure of the contexts and influences that shape and provide sense-making in the world of work encountered by business and management graduates. This is also reflected in the dearth of signature pedagogies in business and management and the lack of definition when considering the ‘concrete structures’ we refer to earlier. Further challenges are presented in business and management, since how do we know what students will ‘be or become’ when they graduate? If a student studies dentistry, they are most likely to become a dentist, if a student studies law, there’s a good chance they’ll become a lawyer. However, graduates of business and management could become consultants, accountants, marketers or project managers to name but a few graduate destinations.

The knowledge that we need to provide to foster ‘being and becoming’ in business and management can appear rather elusive. Not only we, but other scholars too have asked the same question. For instance, Barnett (2009) asks: if a curriculum built on knowledge in higher education can be understood to be an educational vehicle to promote a student’s development, where are the links between knowledge and student ‘being and becoming’?

The meaning of praxis can be considered as ethical, self-aware, responsive, and accountable action and involving the reciprocal of knowing, doing and being (White, 2007). From our perspective,  knowing and doing are taught and assessed through discipline-based teaching and learning activities but this raises the question of how we embed the ‘being’. How can we ensure that business and management students are equipped to ‘be’ competent practitioners?

Although normally firmly benched in human caring professions such as nursing and teaching, we argue that there is a place for praxis pedagogies in business and management. Subscribing to a Habermasian school of thought, praxis requires knowledge of how to be a particular kind of person. In business and management, the particular kind of person is particularly difficult to foresee. Thus, the contextual element is difficult. However, we propose that steps need to be taken in the direction of the ‘being’ element of praxis. One way to do so is by drawing upon creativity and creative pedagogies as a means to developing students’ ‘being-in-the-world’ and to honing the skills leading to creativity growth.

Passive teaching methods, such as rote-memorisation and large-format lectures still dominate academia, despite research calling for more appropriate ways of instruction. This is where current practices diverge from the common mission of developing twenty-first-century skills in students. If learning goals should match teaching and learning activities, it is important to place higher education faculty into the discussion of creativity (Robinson et al, 2018). This is due to the nature of creative pedagogy, which is where to find many components which align with twenty-first-century skills important to future workforce needs. These include critical thinking, problem solving and innovation.

Along with two other colleagues (Dr Artemis Panigyraki and Dr Jenny Lloyd) we recently facilitated a creativity workshop at Warwick Business School in association with the Academy of Marketing. Designed for PhD students and early career researchers, we showcased some examples of embedding creativity into the curriculum. The aim of the workshop was to introduce new academics to innovative ways of teaching and to demonstrate how, through the adoption of different creative pedagogies, students could potentially gain alternative perspectives and views of the world and discover an alternative way of ‘being’. So as not to deviate too far from the academic discipline, we embedded the learning tasks within the discipline of Marketing. In doing so, we demonstrated how one can bring creativity to the classroom whilst still meeting the subject-based learning outcomes.

In line with Daniel Pink’s (2006) work on developing the right side of the brain, or the creative side, the workshop was designed around four different creative areas: the arts, design thinking, play/imagination, and storytelling. For each theme, activities were designed to immerse participants in a creative activity and in so doing allowed them to experience ‘being’ in an alternative and/or imagined world. Examples of activities were to imagine the discipline of Marketing as a song, and to select such a song to add to a Spotify playlist. Some participants found this challenging, others knew immediately which song they would select, despite having never been asked to do this before. They were immediately required to ‘be’ in a different space. Participants were tasked with sketching a product concept for a doorknob using both user-centered design and design-driven innovation. This pushed many participants out of their comfort zone, some declaring they ‘didn’t know how to draw’. Other tasks involved writing captions for The New Yorker cartoons, a form of play which measures whole-minded abilities. Following this task, many participants declared it challenging, whilst a few declared it fun. Specifically, they said coming up with the required elements of a caption such as rhythm, brevity and surprise did not come naturally. Other tasks included building a free-standing tower out of dried spaghetti and writing a story capturing a plot with morals, characters, and conflict. Each task held values that allowed for different aspects of ‘being’.

The characteristics of creative pedagogies which marked the ‘being’ emerged over the course of the workshop. We observed ‘being’ as ‘thinking differently’, ‘being playful’, ‘struggling’, ‘being a child’, ‘being innovative’, promoting changes in behaviours manifesting as sparking the imagination, bringing out the competitive spirit and experiencing joy. Participants were experiencing ‘being’ within the experience of exploration of the unknown. The variety of activities throughout the workshop allowed participants to experience different ways of ‘being-in-the-world’ (Denmead, 2010). Through this process, participants saw themselves in a different way and in a way that signified a change in their receptivity.

Many participants found themselves reverting to being a younger version of themselves as they were asked to think about stories which they enjoyed as a child. This was expanded as they were asked to  write a story; many noted they had not written a story since they were at school. They wrote stories of romance and demonstrated vivid imagination, which had perhaps long been hidden, thus they were ‘being’ in a space of former times, one where child-like imagination was revered. Spaces of struggle, of not knowing, uncertainty, open-endedness, frustration, of joy, and with a friendly, almost childlike competitive spirit were spaces beyond the norms of everyday behaviours and structures. The activities gave participants places in which to operate, to behave and to ‘be’. Participants were able to temporarily suspend ordinary conventions, the boundaries of structural obligation, functional pressures and engage in behaviours whose value was not immediately evident. They broke away from the normal constructed boundaries within which they are expected to exist and behave on a normal day and engaged in play. Many declared the activities as freeing and expressed their views of creativity as relating to freedom, noting they had a choice in how they executed the tasks and also in their outcome. Interestingly, there has been vast philosophical debate around freedom as constituting a significant part of ‘being’.

To develop the human skills sought after in the workplace, ‘being and becoming’ need to be central tenets of a higher education system. There is an inherent need for us to satisfy the third dimension of praxis, this is ‘being’. How do we do this? We do this through promoting different ways of ‘being- in-the-world’ and pushing the boundaries of the norms in higher education. Creativity and creative pedagogies are an effective way of doing this.

Dr Lucy Gill-Simmen is a Senior Lecturer in Marketing & Director of Education Strategy in the School of Business & Management, Royal Holloway, University of London. Follow Lucy via @lgsimmen on Twitter

Professor Laura Chamberlain is Professor of Marketing and Assistant Dean PGT at Warwick Business School, The University of Warwick. Follow Laura via @LMChamberlain on Twitter and @drlaurachamberlain on Instagram

References
Barnett, R (2009) ‘Knowing and becoming in the higher education curriculum’ Studies in Higher Education, 34(4): 429-440

Denmead, T (2011) ‘Being and becoming: Elements of pedagogies described by three East Anglian creative practitioners’ Thinking skills and Creativity, 6(1): 57-66

Freire, P (1970) Pedagogy of the oppressed Penguin Classics edition 2017

Freire, P (1972) Cultural action for freedom Ringwood: Penguin

Pink, DH (2006) A whole new mind: Why right-brainers will rule the future. Penguin

Robinson, D, Schaap, BM and Avoseh, M (2018) ‘Emerging themes in creative higher education pedagogy’ Journal of Applied Research in Higher Education

White, J (2007) ‘Knowing, doing and being in context: A praxis-oriented approach to child and youth care’ Child & Youth Care Forum 36(5): 225-244


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Doctoral Borderlands: an exploration of doctoral education and its possible futures

by Namrata Rao, Anesa Hosein, Rille Raaper, Harry Rolf, Karen Gravett, Karen Smith, Neil Harrison and Susan Carter

At the SRHE conference 2021, we (Karen S, Neil and Susan) facilitated a symposium in two parts on Doctoral Borderlands. Together, the parts gave a guided tour through doctoral borderlands, the metaphor underpinning the Teaching in Higher Education Special Issue: ‘Working in the borderlands: Critical perspectives on doctoral education’ (Carter, Smith & Harrison, 2021). The reference to borderlands, drawing from Gloria Anzaldúa’s (1987) work, emphasised the transitionary and liminal nature of doctoral education, the crossings into the unknown, and the emergence or surfacing of (multiple) identities. In the symposium, ten authors shared overviews of seven of the Special Issue articles as starting points for open discussion around doctoral education and its future possibilities.

This blog post picks up three doctoral borderland trajectories taken by some of the SRHE symposium presenters. First, Karen Gravett starts by looking at how the form of the doctorate is changing and its impact on perceptions of the doctoral journey. Then Namrata Rao, Anesa Hosein and Rille Raaper discuss being, becoming and belonging, particularly in the context of precarity. After this, Harry Rolf considers power in doctoral education, from the starting point of doctoral publishing.

Karen Gravett

Critical perspectives on doctoral education are needed now more than ever. It is increasingly apparent that the prevalence of new routes and possibilities for study, including professional and publication-led doctorates, combined with a competitive academic landscape, have reshaped the doctoral experience in new ways (Gravett, 2021). What it is to be a doctoral student and what it means to do a doctorate is evolving, and traditional stereotypes, of young, full-time, funded students are no longer fit for purpose.

And yet, the literature on doctoral education is rich with metaphors that describe doctoral study as a pathway or trajectory, while institutional rhetoric often evokes ideas of linearity and regularity. In my recent work (Gravett, 2021), I explore the power of these tropes and depictions, in order to ask: what do spatial narratives do? Are conceptions of linear journeys, or pathways from student to academic, from novice to expert, still fit for purpose? I invite readers to think with two of Deleuze and Guattari’s (1987) theoretical concepts, rhizome and becoming, to foreground the multiple and messy becomings that researchers experience, as they evolve throughout a doctorate and beyond.

In reconsidering narratives of the doctoral journey, I offer an irruption to widely accepted notions of learning as a linear pathway with a fixed end-point, and reflect on how new and traditional forms of doctoral study might be understood differently. Thinking differently about doctoral study offers new opportunities for writing: offering spaces to disrupt the traditional monograph that has dominated the doctorate to date, and openings for intertextuality and connection.

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Just as the form of the doctorate and the pathway through it are changing, the context in which doctorates are done and the impact on doctoral students’ identities are also changing, picked up by Namrata, Anesa and Rille.

Namrata Rao, Anesa Hosein and Rille Raaper

The marketisation of higher education (HE) has seen a growing number of HE staff being employed on short term hourly paid contracts, which has also triggered much of the recent University and College Union (UCU) Four Fights Campaign in the UK. Our paper (Rao, Hosein & Raaper, 2021) explored doctoral students engaged in HE teaching in an era of precarity; within this context of increasing casualisation, the doctoral students, ‘the budding academics’, are seeking ways of getting their foot in the door and ‘becoming’ an academic. This desire for ‘belonging’ in the academy has seen them take up casualised contracts with the hope that they would one day land up a permanent contract.

Aside from the damage often caused by such casualised contracts to their developing professional identity, there is a growing concern that the precarious employment circumstances lead to them developing a fractured ‘cleft’ teacher identity, where they are continuously straddling the demands of being a researcher (as a doctoral student) and being a teacher negotiating the uncertainties created by such working conditions. Doctoral students’ understandings of university teaching are often framed by their own experiences of being a university student. We suggest their teaching should be shaped by a professional development programme. Access to such programmes is limited due to the nature of their casualised contracts and often very disparate depending on the institutional context.

These structural inequalities and precarious support practices compromise candidates’ holistic development as researchers and teachers. It’s more difficult for them to be fully productive university teachers, which in turn has a knock-on impact on the quality of university teaching and their experience as doctoral students. Therefore, there is a pressing need for universities to consider ways in which doctoral students can belong to and become and be (remain) active citizens who are aware of their responsibilities, but whose rights are addressed both as students and aspiring academics.

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Doctoral student engagement with and in the academy is underpinned by power, a theme continued by Harry.

Harry Rolf

The landscape of doctoral education is contradictory and conflicting, shaped by invisible power structures and taken-for-granted practices arising from research performance and productivity measures. An emphasis on publishing in doctoral pedagogy means that this is increasingly a landscape that doctoral students must cross to achieve academic and future career success.

My analysis (Rolf 2021), applying a lens of data feminism to publications by doctoral students at an Australian university, shows a borderland where crossings by students and supervisors were frequent but where few stayed for long. Travellers crossed in teams which over time exhibited different approaches to the practice of publication, from teams led by a strong ego-centric researcher to teams where publication was a collaborative effort, but where power was not evenly distributed. Travelling with an experienced guide provided doctoral students with greater access to networks, and if they travelled frequently, more opportunities to publish along the way.

The analysis raises important questions about power and experience in doctoral supervisory and publishing teams, including questions that go beyond the scope of publication data; for example, what does good collaboration look like in doctoral supervisory teams, how are those doctoral supervisory teams formed, what practices do those supervisors bring, and are more diverse expertise or experience brought to supervisory teams and properly recognised? And looking beyond the immediate supervisory team, how can doctoral students find other networks and teams with the knowledge and tools to help them find safe passage, and success, on their borderland crossing?

…………………………………………………………………………………………………………….

Our 2021 SRHE conference symposium managed to cover many of the uncertainties, transitions, dangers and hopes of doctoral borderlands, doing pretty well at representing the Special Issue, which houses thirteen full articles and two Points of Departure (think-piece provocations) covering a range of topics relating to doctoral education. The Teaching in Higher Education Special Issue, the stimulus papers and the discussion in the SRHE symposium that followed demonstrated the changing landscape of doctoral education in terms of the different forms and format of the doctorate, the context of doctoral study, the nature of doctoral research with research that crosses disciplines and professions, the roles and responsibilities that doctoral students have and the expectations that are placed upon them, and the different backgrounds and multiple identities that doctoral researchers bring to their studies. This changing landscape means that doctoral students have different challenges to negotiate, and that the guides through the landscape, and the guidance and support for doctoral students needs also to change. Such changes can open up new possibilities for future doctoral education, which, as the SRHE symposium showed, will benefit from productive professional conversations about doctoral pedagogy and its development.     

For more information, please contact Dr Karen Smith, School of Education, University of Hertfordshire, email: k.smith27@herts.ac.uk

References

Anzaldúa, G (1987) Borderlands/La Frontera: The New Mestiza San Francisco: Spinsters/Aunt Lute

Carter, S, Smith, K, & Harrison, N (2021) Working in the borderlands: Critical perspectives on doctoral educationTeaching in Higher Education, 26 (3): 283-292 doi.org/10.1080/13562517.2021.1911098

Deleuze, G, and Guattari, F (1987) A Thousand Plateaus: Capitalism and Schizophrenia London: Continuum

Gravett, K (2021) ‘Disrupting the Doctoral Journey: Re-imagining Doctoral Pedagogies and Temporal Practices in Higher Education’ Teaching in Higher Education 26 (3): 293–305 doi:10.1080/13562517.2020.1853694

Rao, N, Hosein, A & Raaper, R (2021) ‘Doctoral Students Navigating the Borderlands of Academic Teaching in an era of Precarity’ Teaching in Higher Education 26 (3): 454–470 doi:10.1080/13562517.2021.1892058 

Rolf, HG (2021) ‘Navigating Power in Doctoral Publishing: A Data Feminist Approach’ Teaching in Higher Education 26 (3): 488–507 doi.org/10.1080/13562517.2021.1892059


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What comes next after Covid 19 in re-setting doctoral education?

by Rosemary Deem

Like many other aspects of higher education teaching, supervising and research worldwide, doctoral education in higher education institutions (HEIs) has been massively affected by the pandemic. The effects include campus closures and lost experimental and fieldwork data, rapid transition to online supervision and viva defences, cancelled or online conferences hampering networking, lack of wellbeing, study progress being hampered by lack of suitable non-campus work spaces, home schooling children and poor or no internet connectivity (Else, 2021 ; European University Association Council for Doctoral Education, 2020 ; Jackman et al, 2021; Levine et al, 2021). As we are still in the throes of the pandemic at the time of writing, it is difficult to know whether some of the changes made in haste to doctoral education, such as remote supervision and examinations, will be permanent or not. Some adaptations, such as online seminars and conferences and a move away from physical international mobility to blended or virtual mobility, will probably continue, as they permit international participation without high costs or environmental damage. The legacy for doctoral researchers caught up in the Coronavirus chaos will certainly live on for quite a while, although hopefully over time the shock of the impact of lockdowns, working from home and universities being very selective over who gets an extension or extra funding may gradually fade.  However, for those with their eye on future academic jobs, the precarity regime of HE posts remains sadly intact in many HE systems (Deem, 2021b). The availability of jobs outside academe has also been affected by the pandemic, as countries struggle to manage politics, promote public health and provide support for the business, public and third sectors.

The experience of doing a doctorate in times of Covid-19 has brought both good and less good elements, from acquiring more resilience and online learning skills to experiencing poverty, poor mental health and having a lack of motivation to finish writing a thesis.  Some supervisors have also struggled to support their doctoral researchers alongside other students and their own research, particularly where HEIs have indicated that doctoral education is not a pandemic priority, a short sighted view sometimes brought about by difficult HEI financial situations and recruitment uncertainty. Despite the avalanche of articles about the Covid-related impact on doctoral education and doctoral researchers submitted to journals during 2020 and 2021, there are still many things we  know less about, such as: how part-time doctoral researchers have fared compared with full-time candidates; how STEM and Arts/Humanities/Social Sciences candidates compare in the obstacles they face; or how the doctoral research experiences of women and people of colour differ from those of men or white doctoral candidates. There has been relatively little investigation about how supervisors have been affected by remote supervision and the pandemic (UK Council for Graduate Education, 2021) compared with the literature on the effects on students. It is also hard to tell at this point whether the percentage of doctoral theses referred for further work, or even failed, has changed, as many of those due to submit in 2020-21 have deferred or interrupted their studies and have not yet been examined. There has been some advice offered to institutions on this (Houston & Halliday, 2021 ) but in quite a few countries, national regulations on doctoral study don’t make flexibility in doctoral submission and examination very easy.

We are also beginning to see some big differences in the coping strategies of HEIs. It appears that countries with high degrees of marketisation in their HE systems, and with a significant dependence on international students for income, have not fared particularly well under Covid (Drayton and Waltmann, 2020b ; Le, 2021; Marinoni, Hillijge, and Jensen, 2020 ; Startz, 2020 ), whereas countries with low degrees of marketisation or with previous experience of campus lockdowns, such as in the SARS epidemic, did better (Jung, Horta, & Postiglione, 2020). Furthermore, doctoral education was already in something of a crisis before Covid, with a long running critique of its failings, ranging across: so-called ‘overproduction’ of doctoral graduates relative to academic jobs (Nerad, 2020); completion and dropout rates; access to doctoral programmes for applicants from disadvantaged backgrounds; and quality of doctorates and future employment prospects. The state of mental health amongst doctoral researchers is also now a common concern in many contexts (Deem, 2020a; Hazell et al, 2020; Levecque et al, 2017).  However, tackling all these challenges is not straightforward and there is a tendency to tackle each problem on its own in a single HE system or HEI, without thinking how each different challenge relates to all the others.  

What is needed post-pandemic (assuming the world gets there) is a concerted attempt to undertake, certainly at the institutional level, a more holistic approach, but also an approach which relates to the grassroots as well as institutional hierarchies. Such an approach has already been found to be effective in relation to schemes for increasing the numbers of women who get promoted to full professor (Morley, 2013). This initiative focuses first on looking at and fully supporting the people involved (doctoral researchers and supervisors) whilst ensuring their diversity and wide access to doctoral education for those who could benefit from it. Organisational factors are also important, such as valuing doctoral candidates’ academic and social contribution for its own sake, not as a source of cheap research and teaching labour, making doctoral researchers more visible and more important in their institutions, and ensuring organisational processes and procedures reflect this,. Joined-up change also means taking on board issues related to the kinds of knowledge that are valued in doctoral theses: whether that knowledge is from the global north or south; whether it is interdisciplinary or framed in a single discipline; which language or culture it relates to; and encouraging knowledge which values methodological or empirical foci as much as theoretical knowledge, irrespective of whether or not knowledge has immediate economic or social impact. Such an approach, aligned to a clear strategy and implementation process, could in time transform how doctoral education operates, to everyone’s benefit. This is not a change programme for the faint-hearted but unless something like this is adopted, long after the pandemic is over we will still be talking about doctoral crises and the challenges to be addressed, whilst failing to take a more holistic lens to transforming doctoral education than has so far been the norm in many HE systems and HEIs.  We owe it to our current and future doctoral researchers to attempt to develop a more humanistic and more equality-based approach to doctoral study after the rigours of the Corona virus outbreak.    

SRHE Fellow Rosemary Deem OBE is Emerita Professor of Higher Education Management and Doctoral School Senior Research Fellow, Royal Holloway (University of London), UK. She was the first woman to chair the UK Council for Graduate Education and was a member of three UK Research Assessment Exercise Sub-Panels on Education (1996, 2001, 2008).  An Academician of the Academy of Social Sciences since 2006, she is a co-editor of Higher Education (Springer) since 2013, a member of the Peer Review College of the European Science Foundation and a co-convenor of the Higher Education Network in the European Educational Research Association

References (not embedded via URLs)

Deem, R (2020a) ‘Rethinking doctoral education: university purposes, academic cultures, mental health and the public good’ in Cardoso, S, Tavares, O, Sin, C and Carvalho, T (eds), Structural and Institutional Transformations in doctoral education: social, political and student expectations (pp. 13-42). Cham, Switzerland Palgrave Macmillan/Springer Nature

Deem, R (2021b) ‘The early stage academic and the contemporary university: communities of practice meet managerialism?’ in Sarrico, C, Rosa de Pires, MJ and Carvalho, T (eds), Handbook on Managing Academics Cheltenham Edward Elgar

Marinoni, G., Hillijge, V. t. L., & Jensen, T. (2020 ). The Impact of Covid on higher education around the world:  IAU Global Survey Paris International Association of Universities

Morley, L. (2013). Women and Higher Education Leadership: Absences and Aspirations.

Nerad, M. (2020). Doctoral Education Worldwide:  Three decades of change In M. M. Yudkevich, P. G. Altbach, & H. de Wit (Eds.), Trends and Issues in Doctoral Education Worldwide: A Global Perspective (pp. 33-52). London and Thousand Oaks, California Sage.


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Quality teacher educators for the delivery of quality education

by Desiree Antonio

A spectrum of interesting critical issues related to ‘quality’ were brought to light during the SRHE Academic Practice Network conference on 22-23 June 2021. The conference Qualifying the debate on quality attracted my attention and I was keen to share my perspectives on the implications of having quality teacher educators in order to produce quality classroom teachers.

 My substantive work as an Education Officer, supervising principals and teachers in our schools and secondly as an Adjunct Lecturer teaching student teachers in a Bachelors of Education Programme, positioned me an inside observer and participant in this phenomenon. My doctoral thesis (2020) explored teacher educators’ perceptions about their continuing professional development and their experiences as they transitioned into and assumed roles as teacher educators. Hence, I am quite pleased to write this blog that captures the essence of my presentation from the conference.  

Ascribing the label of “quality” to education has different meanings and interpretations in different conditions and settings. ‘Quality’ depends on geographical boundaries and contexts, with consideration given to quality assurance, regulations and established standards using certain measures (Churchward and Willis, 2018). Attaining ‘quality’ can therefore be elusive, especially when we try to address all the layers within an education system. The United Nations sustainable development goal number 4 is aimed at offering ‘quality’ education for all in an inclusive and equitable climate. But this quality education is to be provided by teachers, with no mention (as is generally the case) of the direct input of teacher educators who sit at the apex of the ‘quality chain’. These teacher educators work in higher education institutions and are tasked with the responsibility of formally preparing quality classroom teachers. The classroom teachers in turn would ensure that our students receive this inclusive equitable quality education within schools and other learning institutions.

Although the lack of attention to teacher educators’ professional development is now receiving more attention, as reported in the literature, this once forgotten group of professionals who make up a distinct group within the education sector need to receive constant support and continuous professional development. This attention will enable  them to offer improved quality service to their student teachers.  Without giving teacher educators the support and attention they deserve, quality education cannot be realised in our classrooms. Sharma (2019) reminds us that every child deserves quality classroom teachers.

Responsibilities of teacher educators

An understanding of what teacher educators are expected to do is therefore critical, if we are to recognize their value in the quality chain. Darling-Hammond (2006) opines that teacher educators must have knowledge of their learners and their social context, knowledge of content and of teaching. Furthermore, Kosnik et al (2015) explain that they should have knowledge of pedagogy in higher education, research and government initiatives. Teacher educators must also have knowledge of teachers’ lives, what it is like to teach children and also the teachers of children; they therefore should have had the experience of being teachers (Bahr and Mellor, 2016). In essence, they should be equipped with teachers’ knowledge and skills, in addition to what they should know and do as teacher educators. It appears that the complexity of teacher educators’ work is usually underestimated and devalued. This is evidenced especially when it is taken for granted that good classroom teachers are suitably qualified to become teacher educators and that they do not require formal training and continued differentiated support as they transition and work as teacher educators in higher education.

Improving the quality of teacher educators’ work   

Targeted continuing professional development (CPD) of different types and forms that address different purposes according to teacher educators’ needs and that of their institutions is suggested. I have recommended (Antonio, 2019) a multidimensional approach to teacher educators’ CPD. This approach takes into consideration forms of CPD (informal, formal and communities of practice); types of CPD (site-based, standardised and self-directed); and purposes of CPD – transmissive, malleable and transformative proposed by Kennedy (2014). Teacher educators must have a voice in determining the combination and nature of their CPD. Notwithstanding, there needs to be a ‘quality barometer’ which gives various stakeholders the opportunity to assist in guiding their development. Their CPD must have relevance in this 21st century era.

Interventions as a necessity

The idea that teacher educators are self-made, good classroom teachers who can transmit these skills and knowledge into higher education institutions without formal training as teacher educators should be examined decisively. Systems need to be established for teacher educators to be formally trained at levels beyond that of ordinary classroom teachers. However, their CPD should be fostered under the experienced supervision of professors who themselves have been proven to be 21st Century aware in the areas of technological pedagogical content knowledge, as well as other soft skills. No one should be left untouched in our quest to providing quality education for all. We must be serious in simultaneously addressing the delivery of quality education at every level of education systems. Our children deserve quality classroom teachers and quality teacher educators hold the key.

Desirée Antonio is Education Officer, School Administration within the Ministry of Education, Sports and Creative Industries, Antigua and Barbuda. She has been an educator for nearly 40 years. Her current work involves the supervision of teachers and principals, providing professional development and contributing to policy development. She has a keen interest in Continuing Professional Development as a strategy that can be used to assist in responding to the ever-changing challenging and complex environment in which we work as educators.

As an Adjunct Lecturer, University of the West Indies, Five Islands Campus, Desirée teaches student teachers in a Bachelors of Education Programme. Her doctoral thesis explored the continuing professional development of teacher educators who work in the region of the Organisation of Eastern Caribbean States. Her involvement over the past year in many webinars and workshops with SRHE inspired her to develop and host an inaugural virtual research symposium on behalf of the Ministry of Education in May 2021, with the next to be held in 2022.

References

Antonio, D (2019) Continuing Professional Development (CPD) of Teacher Educators (TEs) within the ecological environment of the island territories of the Organisation of Eastern Caribbean States (OECS) PhD thesis submitted in accordance with the requirements of the University of Liverpool

Bahr, N and Mellor, S (2016) ‘Building quality in teaching and teacher education’ in Acer, ACER Press. https://research.acer.edu.au/cgi/viewcontent.cgi?article=1003&context=aer

Churchward, P, and Willis, J (2018) ‘The pursuit of teacher quality: identifying some of the multiple discourses of quality that impact the work of teacher educators’ Asia-Pacific Journal of Teacher Education, 47(3): 251–264 https://doi.org/10.1080/1359866X.2018.1555792

Darling-Hammond, L (2006) Constructing 21st-Century Teacher Education. Journal of Teacher Education, 57(3), 300–314. https://doi.org/10.1177/0022487105285962

Kennedy, A (2014) ‘Understanding continuing professional development: the need for theory to impact on policy and practice’ Professional Development in Education, 40(5), 688–697 https://doi.org/10.1080/19415257.2014.955122

Kosnik, C., Menna, L., Dharamshi, P, Miyata, C, Cleovoulou, Y, and Beck, C (2015) ‘Four spheres of knowledge required: an international study of the professional development of literacy/English teacher educators’ Journal of Education for Teaching, 41(April 2015): 52–77 https://doi.org/10.1080/02607476.2014.992634

Sharma, R (2020) ‘Ensuring quality in Teacher Education’ EPRA International Journal of Multidisciplinary Research (IJMR) 5(10)


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The Digital Tutor: Digital Tools, Relationships and Pastoral Support in Higher Education

by Jodie Pinnell and Sukhbinder Hamilton

If navigating higher education in recent times has taught us anything, it is that digital technology for teaching and learning is no longer an ‘option’ but imperative for an accessible and inclusive learning environment. With the sudden response to Covid-19 leading to remote online approaches overnight, some professionals in higher education have been thrust into a new digital world, and in survival mode, this has naturally prioritised its potential for pedagogy. Unsurprisingly, research has investigated digital technology and pedagogy thoroughly (Williams, 2012), but outside of the remit of formal counselling (Situmorang, 2020) and distance learning (Hilliam and Williams, 2019), the potential for digital tools for pastoral support has yet to be thoroughly explored. This gap in research prompted us to see how digital tools can benefit personal tutors, and more importantly, how these tools can aid relationships, in a climate where students and academic staff find themselves more disconnected than ever before.

Working in the capacity as senior lecturers, predominantly for undergraduate Childhood Studies programmes, the ‘digital awakening’ brought about by Covid-19 has been a welcome development in our practice. For us, it has paved the way for new approaches, new thinking and ultimately innovations in all areas to support students. Even before the unexpected impacts of Covid-19, we had identified a gap in our personal tutor practice at level 4, a crucial time for students to feel supported as they settle into the first year of their undergraduate degrees. For context, within a study skills module, students are allocated a designated academic ‘personal tutor’ to address academic and personal matters. Whilst this module design has historically allowed for a holistic approach to study skills and pastoral support, it has relied on students being confident enough to approach their personal tutors to articulate needs, something that many were often reluctant to do independently.

The nature of the personal tutor and tutee relationship within higher education is one conducted in a climate which is growing ever more ‘consumerist’ in nature; with inflated expectations for ‘value for money,’ and rhetoric defining students as customers (Modell, 2005). With increasing student numbers (Yale, 2019), it is notable that more and more students are demonstrating wellbeing issues (Universities UK, 2020). The personal tutor is the first point of contact for students to discuss concerns, and with a focus on emotional wellbeing through individualised support, the personal tutor role can be increasingly compared to that of a counsellor (Jorda, 2013). A supportive relationship with a personal tutor in the first year of a degree can prepare students for more challenging times (Brinkworth et al, 2009), and in managing transitions, provides a familiar face and a door to knock on. Giving ownership to the student to share information with their tutor is needed, especially where personal or sensitive issues need to be discussed, and the student signposted to necessary services is required.

Despite this, it has been found that students can struggle to understand the role of their personal tutor (Ghenghesh, 2018, p 571), and with diverse student needs, tutors are pressured to help at all costs, with support not appropriately suited to the confinement of ‘office hours’ (Jorda, 2013, p 2595). Other challenges span a general lack of effective tutor training or the ability to meet increasingly complex student needs (Lochtie et al, 2018). With growing workloads, academics already have a plethora of ‘hats’ to wear (Knight, 2002), with competing demands in other areas, causing a conflict for a role that cannot necessarily be time bound.

Within this consumerist culture, and with a focus on the personal tutor role (and its challenges), we decided to do something different. A Google form asking pastoral questions was forwarded to first year students at the start of the academic year, giving them the opportunity to provide a written background about themselves. Without knowing this would prompt a research project and prove to be valuable, the form aimed to ‘break the ice’ between tutor and student, to remedy reports that some students struggled to open up. Without an opportunity for students to discuss their needs, the correct support is difficult to provide. The form’s questions included; How are you currently feeling about enrolling at the university? What are your hopes and fears regarding university life, and the course? What do you expect from the tutors? And importantly (and most effectively) the request to ‘Finish this sentence… I wish my tutor knew…’ (Schwartz, 2016). All answers were collated in a spreadsheet, and tutors were able to find their tutees’ answers through a search function. The aim of the forms was to give personal tutors an insight into the student’s world without requiring them to initiate conversations in a ‘cold’ meeting with a stranger, ‘fast-tracking’ a relationship between personal tutors and their tutees. The form was completely optional and formed the basis of the first tutorial meeting between tutors and students, giving some background, but ultimately allowing students to outline issues that they may struggle to articulate in the first instance.

Following the success of this approach, a second form was issued at the end of the year, with questions about the effectiveness of using the initial form. Both ethical clearance and student consent were sought to publish the findings. All responses from the students who agreed to participate were collated in one single document, and with rich findings two papers emerged, one focusing on the role of the tutor, and the other on the impact of Covid-19, but with threads of student wellbeing and a sense of belonging running through both.

It’s safe to say that the findings have made a real impact on our practice. Firstly, the value of the forms for relationship development were clear, with snapshots illustrating that it allowed students to reflect on how they are feeling and to raise any concerns they had. Linked to wellbeing, the approach meant that students could discuss mental health issues and their home life situations, without needing to ‘physically disclose something to a stranger.’ Linked to expectations surrounding the personal tutor role, it was clear that students saw their tutors as the first person they felt ‘comfortable’ with, and they expected them to learn about their names and backgrounds. Qualities of a tutor were clearly identified as ‘respect,’ ‘empathy’ and ‘trustworthiness,’ and at level 4, this was largely characterised by the transitions associated with first year study. Anxiety, relief, wellbeing and the impact of Covid-19 were threaded through these findings, leading back to the role of the tutor primarily for support.

So, what’s next? For practice, the continued use of the digital forms will remain an integral part of our pastoral strategy but rolled out across other year groups also. The value of the personal tutor role needs to be reiterated across the team and plans are afoot to provide in-house training. This is not just a useful step to take within our establishment but should be the case for higher education in general as it is imperative for successfully supporting students as a first point of contact. Further research is needed in the area of digital tools for pastoral care and their potential for fast-tracking relationship development and ‘breaking the ice.’ Working towards the goal of creating an inclusive learning environment starts with relationships, and with the rise in remote working, we can rely on digital tools to help, harnessing their perceived unlimited potential to enhance the student experience.

Jodie Pinnell is a Senior Lecturer, Course Leader and Senior Tutor in the School of Education and Sociology at the University of Portsmouth. She is a Senior Fellow of the Higher Education Academy UK. Follow Jodie on Twitter @jodieEdu

Dr Sukhbinder Hamilton is a Senior Lecturer in the School of Education and Sociology at the University of Portsmouth. She is a Co-Convenor for ‘The Women’s Workshop Sociological Collective,’ and a Fellow of the Higher Education Academy UK. Follow Sukh on Twitter @sukhhamilton1

References

Brinkworth, R, McCann, B, Matthews, C and Nordström, K (2009) ‘First-Year Expectations and Experiences: Student and Teacher Perspectives’, Higher Education 58 (2) 157–173. https://DOI:10.1007/s10734-008-9188-3  

Ghenghesh, P (2018) ‘Personal Tutoring From the Perspectives of Tutors and Tutees’, Journal of Further and Higher Education, 42 (4), 570-584. DOI: https://10.1080/0309877X.2017.1301409

Hilliam, R and Williams, G (2019) ‘Academic and pastoral teams working in partnership to support distance learning students according to curriculum area’, Higher Education Pedagogies, 4 (1) 32-40 https://doi.org/10.1080/23752696.2019.1606674

Jorda, JM (2013) ‘The Academic Tutoring at University Level: Development and Promotion Methodology Through Project Work’,  Social and Behavioral Sciences 106 (1) 2594- 2601

Knight, P (2002) Being a Teacher in Higher Education  Buckingham: SRHE Open University Press

Lochtie, D, McIntosh, E, Stork, A, and Walker, BW (2018) Effective Personal Tutoring in Higher Education. Critical Publishing

Modell, S (2005) ‘Students as Consumers? An Institutional Field‐Level Analysis of the Construction of Performance Measurement Practices’ Accounting, Auditing & Accountability Journal 18 (4) 537-563 https://doi.org/10.1108/09513570510609351

Schwartz, K (2016) I Wish My Teacher Knew: How One Question Can Change Everything for Our Kids Da Capo Lifelong

Situmorang, D (2020) ‘Online/Cyber Counseling Services in the COVID-19 Outbreak: Are They Really New?’ Journal of Pastoral Care and Counseling 74(3) 166–174

Universities UK (2020) Coronavirus (Covid-19) https://www.universitiesuk.ac.uk/covid19

Williams, J (2012) Technology Education for Teachers BRILL

Yale, AT (2019) ‘The Personal Tutor-Student Relationship: Student Expectations and Experiences of Personal Tutoring in Higher Education’, Journal of Further and Higher Education, 43 (4), 533-544, https://doi.org/10.1080/0309877X.2017.1377164