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What emergency remote teaching revealed about how we treat international students

by Cosmin Nada, Thais França and Biana Lyrio

Universities around the world, and particularly in postcolonial contexts, are investing significantly in international student attraction. International students feature prominently in brochures, recruitment campaigns, and institutional rankings. But what happens when this spotlight fades and students are left to navigate systems that were never truly designed for them? Our recently-published article, The pandemic as a ‘revelatory crisis’ – the experiences of international students during emergency remote teaching in a postcolonial context, suggests that the COVID-19 pandemic made it impossible for HE stakeholders to continue turning a blind eye to the epistemic injustice and systemic exclusion of international students.  

The research examined the experiences of international students during the abrupt shift to emergency remote teaching (ERT) in Portuguese higher education (HE). Interviews were conducted with degree-seeking students from China, Brazil, Syria, and Portuguese-speaking African countries (Angola, Cabo Verde, Guinea-Bissau, Mozambique, and São Tomé and Príncipe), alongside focus group discussions across four Portuguese cities. To capture institutional perspectives, HE staff members were also interviewed. Drawing on critical pedagogical theories, rooted in the work of Paulo Freire and bell hooks, the article analyses how the pandemic did not merely create new problems but rather exposed and amplified inequalities that had been there all along.

One of the most striking findings of the article concerns the persistence of what Freire famously called the banking model of education: the idea that teaching means depositing knowledge into passive students. For international students, this dynamic takes on an added layer: it is not just any knowledge being deposited, but knowledge rooted in Western and Eurocentric frameworks, which is automatically positioned as inherently superior. The rich cultural, linguistic, and academic backgrounds that international students bring with them are routinely ignored or, worse, treated as deficits in need of correction. This is not merely a pedagogical shortcoming: it is a form of epistemic violence, rooted in colonial logics that continue to structure how knowledge is valued in most HE institutions worldwide.

The study also reveals that international students are often navigating educational systems that were not built for them. From curricula that assume a uniform cultural background to assessment methods that penalise linguistic diversity, HE institutions in Portugal – as in many other postcolonial contexts – treat international students as problems to be ‘managed’ rather than as valued members of the academic community. During ERT, these pre-existing deficit views and institutional stereotypes were dramatically amplified. Already struggling with the complexities of studying abroad, international students found themselves either invisible in the digital classroom or exposed to rigid pedagogies unadjusted to their needs. Moreover, the support systems that might have partially compensated for these failures in face-to-face settings vanished almost entirely in the online environment.

Rather than pointing the finger at individual HE staff, the study calls for a more systemic interpretation. Many of the HE educators we spoke with were themselves struggling, overwhelmed by the sudden transition to online teaching, often lacking both the digital skills and the pedagogical training to deal with diverse classrooms, while receiving minimal to no institutional support. This points to a significant elephant in the room in HE: in many contexts, including Portugal, academics become educators with little or no previous structured training in how teaching and learning works, let alone in how to engage meaningfully with diversity in the classroom. In other words, the decision to recruit international students is typically made at institutional level, yet the consequences of that decision fall on individual staff members who are given few resources and almost no preparation to adapt to the needs of diverse students.

Even well-intentioned educators, when operating within the colonial atmosphere that persists in most HE institutions and while lacking the pedagogical knowledge to do otherwise, end up reproducing oppressive practices. The findings show how transmissive, lecture-based, and non-interactive teaching methods – already dominant before the pandemic – were simply transferred to the online environment. When care, empathy, and dialogue are absent from pedagogy, even educators who genuinely seek to support their students can inadvertently reinforce the very exclusion they aim to prevent. Without deliberate and informed efforts to build inclusive classrooms, the default mode of teaching may be perpetuating the marginalisation of those who do not fit the assumed ‘norm’.

Perhaps the most uncomfortable finding of this study is what the pandemic revealed about contemporary internationalisation. Portuguese HE institutions – like many across the world – actively recruit international students following a neoliberal logic, treating them essentially as revenue sources. For instance, Portugal’s new International Student Statute marked a shift from viewing students from former colonies as beneficiaries of educational cooperation to positioning them as fee-paying customers. Yet, in this process, the pedagogical and institutional structures remained largely unchanged (and hence equally unwelcoming). During ERT, this contradiction became impossible to ignore: institutions prioritised continuity over quality, maintaining revenue streams while effectively abandoning any potential commitment to care-informed, culturally responsive teaching. Students repeatedly reported that, in such circumstances, their international mobility experience simply ‘wasn’t worth it’.

The article is clear that minor adjustments will not suffice. What is needed is a fundamental transformation of how HE institutions approach international students. Institutions must invest in equipping academic and non-academic staff with the necessary knowledge and competences in diversity and care-based pedagogies. In addition to staff training, it is fundamental that they create participatory structures where international students’ voices are heard and where they can actively contribute to curricular and pedagogical decisions as equal co-creators of knowledge.

The pandemic has passed, but the challenges it exposed remain. As universities now face new pressures – from the widespread use of artificial intelligence to geopolitical uncertainties, and to the reversal of internationalisation and cooperation agendas – the lessons from this crisis are more relevant than ever. If HE institutions are to remain meaningful actors in forming future generations of workers and citizens, they must stop treating students as commodities to be recruited and start working towards the provision of a truly meaningful and powerful learning experience for all.

Cosmin Nada is an education expert and researcher based at the Centre for Research and Studies in Sociology (ISCTE-IUL), Lisboa. With over a decade of experience in conducting research on education, he focuses on migration and education, diversity and inclusion, internationalisation of higher education, social justice, educational policies, and wellbeing in education.

Thais França is an Assistant Researcher at the Centre for Research and Studies in Sociology (ISCTE-IUL), Lisboa. Her research focuses on the everyday experiences of racialised and gendered subjects. She is Vice Chair of the European Network on International Student Mobility and Coordinator of the Inclusion+ project (2024–2026): Tackling the Challenges of Erasmus+ Mobility Inclusion and Diversity at HE Level.

Biana Lyrio is a doctoral researcher at the Centre for Research and Studies in Sociology (ISCTE-IUL), Lisboa, funded by the Foundation for Science and Technology (FCT-Portugal). She is a doctoral student in Urban Studies, a joint programme between Iscte-IUL and the Faculty of Social Sciences and Humanities of NOVA University Lisbon.


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“Network Rail”: postmodern irony defined

by Paul Temple

We left the pub in good time to walk to Waverley station to catch the 18.52 Avanti West Coast train to Euston. The departure board told of signalling problems on the East Coast mainline, but as we weren’t heading for King’s Cross that didn’t bother us. We even remained relaxed when the display didn’t give a platform for our train, as it was still shown as being on time. Until it wasn’t. Damage to the overhead wires just south of Carstairs Junction meant that no trains from either Edinburgh or Glasgow could travel south on the West Coast mainline. A broken-down train in the Scottish borders added to the fun. The apocryphal London newspaper headline, “Fog in the Channel, Continent isolated”, came to mind, but black humour about England being cut off took us only so far. Railway staff advice varied between “Wait to see if trains start running” and “There may be a rail-replacement bus to Manchester” – I thought, wouldn’t a hot-air balloon be a more realistic option?

There was certainly no shortage of railway staff on the Waverley concourse that evening: the crews of non-running trains gossiping among themselves; station staff in high-vis jackets with not much to do; bored-looking coppers … what there wasn’t was anyone who looked as if they might be doing a spot of managing, perhaps even providing up-to-date news to a generally good-humoured crowd of would-be travellers. It wasn’t hard to understand why this element was missing: the situation involved four train companies, Network Rail fixing (we hoped) the overhead wires and the signalling, and another part of Network Rail running the station. Take a look at the Network Rail organisation chart and tell me whose job it would be to take action over the effective closure of the main station of Scotland’s capital.

Not that long ago, there was a notion that higher education might work better if universities were ”unbundled”, to use the then-fashionable term. After all, went the argument, university finance or HR departments aren’t specialists in medieval history or particle physics, so they could provide professional services to random academic departments from what are currently different universities, so gaining economies of scale. Potential history students would be unlikely to be interested in a physics course, so why make them apply to an institution teaching a range of subjects? Let academic faculties do their own things in teaching and research, paying for the support services they need from the fees they receive, from whichever providers of services and infrastructure can offer the best deal. The academic units that prove to be good at operating in this new environment will grow, others will fail, but overall students, and some staff members, will benefit. The comprehensive, unitary university, went the argument, was a carry-over from the days of small, elite institutions, outdated in today’s mass higher education environment, and missed important efficiency gains. Modern corporations generally outsource non-core functions such as logistics and property services; academic units could do likewise. (Older readers may recall that the late Charles Handy described the unbundled corporation, employing a minimal group of core staff, on these lines.)

The case for the break-up of British Rail in the mid-1990s was, as I recall, less sophisticated than this, relying largely on lazy thinking about the supposed bureaucratic inflexibilities of state-owned businesses. There was certainly no suggestion then of state rail companies from other European countries becoming shareholders in the new UK train companies, in most cases receiving substantial subsidies from British taxpayers. The results of unbundling in the rail industry were on display during my recent prolonged stay at Waverley station: what privatisation had apparently overlooked is that railways are network organisations, where each element interacts with many others, and the failure of one ripples out across the network. Burton Clark in his 1983 classic, The Higher Education System, argued that the idea of integration was central to understanding how universities worked; they “symbolically tie together their many specialists” (p136): they are, in other words, network organisations, not simply collections of different disciplinary groups. We shall have to see if the promised Great British Rail can recapture the benefits of an integrated organisation, with managers having the responsibility for the functioning of the whole network, not just one part of it. Perhaps some university managers could offer advice.

SRHE Fellow Dr Paul Temple is Honorary Associate Professor in the Centre for Higher Education Studies, UCL Institute of Education.


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What is a poem doing in a literature review?

by Nguyen Phuong Le, Kathleen Pithouse-Morgan and Thang Long Nguyen

If the phrase ‘write a poem’ makes your stomach do a tiny backflip, you are in good company. The three of us came to poetry from very different places. Kathleen has been working with poetry in teaching and research for many years, across different countries and contexts. Phuong first encountered poetic inquiry while working with Kathleen as a research assistant, learning her way into the field as a newcomer. Long joined as a critical reader of this blog, bringing curiosity from outside poetry‑based research.

Those different starting points matter. None of us came to this work believing poetry was an obvious or easy fit for literature reviewing.

In our conversations, workshops, and conference sessions, we have seen friends, postgraduate students, supervisors, lecturers, and experienced researchers worry that they are ‘not creative’. Some worry their English is not ‘good enough’. Others feel uneasy because poetry sounds personal, exposing, and even childish, in a higher education context.

Our starting point is simple: using a small, low-stakes poetic process to think with literature, stay engaged, and find your way into scholarly conversation. When you do this with another person, the process can feel even more doable. You cannot get this wrong, because the point is not to produce a ‘professional’ poem.

Why poetry in a literature review, seriously?

You don’t have to write poems to review literature. Most reviews are written in conventional academic prose. But if you are doing qualitative research, you may already know that knowledge is not only built through tidy argument. It is also built through attention, resonance, discomfort, contradiction, and voice.

Literature reviews can become a performance of mastery: you read fast, extract key points, categorise, critique, cite, and move on. Although these steps seem straightforward, the focus on moving quickly and efficiently may mean we miss what texts invite us to feel, picture, and connect with. The emotional texture of reading disappears, along with much of what makes qualitative work matter: empathy, imagination, and relational engagement.

Poetry calls for slower digestion. It invites you to ask, ‘What stays with me?’. It offers a way to respond before you feel ready to produce polished academic claims. That response can later feed your analytic writing, without needing to look like academic writing at the start.

What do we mean by “collaborative feedback poetry”?

Kathleen and Phuong’s article, ‘Reimagining qualitative literature reviewing through collaborative feedback poetry’ (Pithouse-Morgan & Le, 2025), introduces the term collaborative feedback poetry to describe a literature-reviewing strategy in which people respond to academic texts through short poems and exchange poetic responses with one another.

In such a strategy, collaboration matters. Many researchers struggle not only with the literature and writing, but also with the loneliness of the process. Working alongside someone else shifts the emotional climate. You are no longer trying to “prove” that you understand. You are noticing, articulating, and learning together.

Feedback matters as much as the poem. In academic settings, feedback often points out what is missing, what is weak, and what needs to be fixed. In collaborative feedback poetry, the focus is not on correction but on extension. The poem becomes a doorway, inviting you to walk further into the text rather than retreat from it.

“But I’m not a poet!”

That’s the point.

In the first few minutes of Kathleen’s collaborative feedback poetry sessions, the atmosphere is often tense. People apologise before they write. They say they are not creative, have never written a poem, or worry that their English is not good enough.

What changes things is permission: Permission to know, from the start, that there is no way to get this wrong.

Permission to be simple.

Permission to be incomplete.

Permission to use a home language.

When that permission feels real, participants begin to read, talk, and act differently. The literature starts to feel less like a wall and more like a space they can enter – through poetry, in whatever form it takes.

Phuong has seen these hesitations surface in conference conversations and informal chats with colleagues in Vietnam. After presentations on poetry as a literature‑reviewing practice, people are often interested but quiet. Later, they admit their worry about whether there is a ‘right’ kind of poem, or that writing poetry in a second or third language will expose them as less than capable.

That hesitancy matters. So instead of defending poetry in abstract terms, we slow down and walk through a small example.

Here is one example, a short haiku:

Creative Arts Professors’ Concerns

Pandemic’s harsh fall,

professors’ struggles echo,

incomplete sonnets.

(First published in Pithouse-Morgan & Le, 2025)

Phuong wrote this haiku in response to two papers by creative arts educators in higher education: Holmgren (2018) and Meskin and van der Walt (2022). Holmgren’s paper, written before the COVID-19 pandemic, explores musical interpretation through philosophic poetic inquiry and autoethnodrama. Meskin and van der Walt’s paper, written during the pandemic, uses poetic inquiry and reciprocal found poetry to reflect on disruptions to educator-artists’ academic and creative lives.

Rather than summarising either paper, Phuong read them together and asked: ‘What feeling carries across both texts?’ The answer was interruption – teaching and creative work that could not fully unfold. This is where ‘incomplete sonnets’ came from.

The poem does not replace the literature review. Instead, it marks what stayed with the reader after reading closely. This is not (just) an artistic move, but an act of attention and relation.

When we introduce this process, we usually ask a few simple questions, such as ‘What stayed with you after reading?’ ‘Which words carry that feeling?’ ‘What happens when you space those words out on a page?’ And ‘What occurs when another person reads and responds to your poem?’

When we introduce this process, we ask readers to notice what remains with them after reading. Kathleen’s poem Growing Beyond came from that noticing: reading across texts about doctoral students’ poetic inquiry (Chan, 2003; Kang et al, 2022) and attending to what stayed with her. In their poetry, Chan and Kang et al wrote about what it felt like to be doctoral students, including experiences of isolation, marginalisation, and internal struggle. Their work highlights the restorative, reflective, and critical possibilities of poetic inquiry in higher education. The poem opens with an impulse Kathleen recognised in their writing:

A sudden compulsion,

a yearning to express,

to write poetry.

                (First published in Pithouse-Morgan & Le, 2025)

Why the collaborative element carries weight

Higher education research can be intensely individualised. Even when we are part of a student cohort or a research centre, as students or academics, we often read and write alone before submitting work for evaluation or review. Collaborative feedback poetry encourages a different kind of scholarly space. The goal is not to show you are clever, but to practise staying with ideas and emotions in the supportive presence of another.

That matters for students and academics at different levels, and for supervisors and educators trying to teach literature reviewing without turning it into a fear-fest. It also matters for multilingual writers, who are too often made to feel that academic voice counts only when it sounds like confident English.

Collaboration does not remove difficulty; it changes what difficulty feels like. You are not stranded in it. You are accompanied. To us, this companionship feels more welcoming than working alone, not least because, like many of you, we are also trying to find and express our voices within the wider literature.

A takeaway for you

If you want to try this, keep it small. Choose one article. Give yourself ten minutes to jot down words that come to mind as you read, and select phrases from the text that grab your attention. Shape these into a short poem, in any form, with space around the words. Share it with someone you trust. Ask them to respond – not by grading it, but by writing back with their own short poem. Then briefly discuss what the poems say and why that matters.

If you leave with just one idea, let it be this: literature reviewing is not only about demonstrating coverage. It is also about cultivating relationships with ideas, voices, emotions, and sometimes with each other. Collaborative feedback poetry is one way to make these relationships visible and accessible.

By now, we hope you feel encouraged to step into poetic literature reviewing in ways that feel doable and enjoyable. With baby steps, of course.

Acknowledgement

This work was supported by the Leverhulme Trust through the British Academy/Leverhulme Small Research Grants Scheme. (Grant holder: Kathleen Pithouse-Morgan).

Nguyen Phuong Le is a lecturer in English Education at Hanoi National University of Education, Vietnam. She is a graduate of the Master of Arts in Digital Teaching and Learning at the University of Nottingham, UK, and the Bachelor of Arts in English at Northern Kentucky University, US. Passionate about digital education and literature, she has held various positions in research, teaching, and learning across higher education and educational organisations.

Kathleen Pithouse-Morgan is a Professor of Education at the University of Nottingham, UK, and an honorary professor at the University of KwaZulu-Natal, South Africa. She focuses on professional learning and supporting professionals as self-reflexive, creative learners. Passionate about arts-inspired research and teaching, especially using poetic methods, she co-convenes the British Educational Research Association’s Arts-Based Educational Research group.

Thang Long Nguyen is currently a student of the Master of Arts in Sociology at University College Dublin, Ireland. Graduated from Doshisha University in Japan with a Bachelor of Arts in Liberal Arts, he has an interdisciplinary interest in themes of nationalism. Still, he is deeply concerned with the progress of education in social sciences and humanities in his home country, Vietnam.

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Weekend read: What you need to know to make sense of the row about student loans

by Rob Cuthbert

In January and February the mainstream media were full of stories about the unfairness of student loans and the burdens on graduates facing huge debts and effective tax rates of more than 50%. They cut through in a way that the long-running stories about universities’ financial problems had not, and even dominated Parliamentary questions to the Prime Minister (PMQs) on 25 February 2026. But student loan repayments and universities’ financial problems are two sides of the same coin – how to finance mass higher education. The political debate about student loans is a case study in how almost everyone who didn’t know enough got almost everything wrong at first, until more realism gradually emerged.

Under Labour governments from 1997 there was a heated but, by comparison, measured debate about the costs of higher education, and who should pay for it. As HE participation rates soared from 10% towards 40-50% the international consensus was that it was reasonable for students or graduates to bear some of the cost. Higher education benefited society but also individuals who enjoyed a ‘graduate premium’ of higher lifelong earnings. Nevertheless, when the £1000 undergraduate tuition fee was raised to £3000 in 2003 it nearly brought down the Labour government. That probably represented about half of the total cost at that time. Students were of course vehemently opposed to fees, but for some in HE it felt about right to share the costs equally between students and general taxation.

Demand for HE continued to rise but total costs were controlled because government still determined total student numbers. Then came the Coalition government of 2011 with its determination to make higher education a market. The Liberal Democrats reversed their pre-election pledge to abolish student fees, instead agreeing as part of the coalition to triple fees to £9000. And government abolished its control on total student numbers. Universities Minister David Willetts claimed that student choice would “drive up quality”, but he, almost alone, expected a spectrum of fees from £6000-9000 to emerge. Everyone else realised that price would be the loudest signal of quality, and almost every university went for £9000.

The £9000 fee probably covered most of the costs of undergraduate tuition, although some grant funding remained for specialist high-cost courses, and Oxbridge complained that for them £13000 was the break-even figure. £9000 became the highest nationwide tuition fee in the world, and England still enjoys that dubious world-leading position. To keep higher education accessible to all, in theory at least, new arrangements were needed to make HE affordable at the point of delivery, with the cost being partly paid by students after graduation.

Under the new student loan system graduates would start to make repayments once their salary was above a specified threshold. Their debt would increase at a specified rate additional to the Retail Prices Index (RPI). The total repayments each month were capped, so most graduates would never repay their total debt, but any remaining debt was wiped out after 30 years. The explicit intention was that both fees and salary thresholds would rise with inflation.

This means that student loans are not like commercial loans. The system was never designed to get all the money back. It was designed to be progressive, like income tax, so that among graduates “those with the broadest shoulders”, as the Prime Minister likes to say, should bear a greater share of the repayment burden. In 2012 it was intended that the system should deliver about 72% of the total cost in repayments. The unmet cost (government subsidy) was known as the Resource Accounting and Budgeting (RAB) charge.

Almost immediately the RAB charge began to rise above its planned level, and the government soon found it necessary to restrict enrolments in many new ‘challenger’ institutions, which were providing courses of debatable quality, mostly in business and management, mostly in London. Far from driving up quality, student choice seemed to be driving it down. But these problems paled into insignificance as the economy continued on its path of sluggish low growth. To make things worse, government had to abandon a “fiscal illusion” in government accounting, as the Office for National Statistics forced a justified change which put more costs onto current balance sheets rather than allowing them to be deferred for many years. For a while, the fact that interest rates were near zero concealed the punitive possibilities of debt levels and loan repayments, but then government – facing budgetary pressure – decided to freeze thresholds and change repayment terms. (Jim Dickinson’s Wonkhe blog on 2 February 2026 was a detailed explanation of how we got to where we are). Interest rates rose to 3-4% but government persisted with the use of RPI + 3% as the loan interest rate, even though for almost every other purpose it used the lower figure of CPI (consumer prices index). The current outcry on loans became inevitable; indeed, it had even been predicted by Nick Hillman, one of the architects of the loan system, who wrote in a 2014 Guardian article: “… come with me to the election of 2030. Those who began university when fees went up to £9,000 in 2012 will be in their mid-thirties by then. That is the average age of a first-time homebuyer and the typical age for female graduates to have their first child. By then, there will be millions of voters who owe large sums to the Student Loans Company but who need money for nappies and toys, not to mention childcare and mortgages. So, however reasonable student loans look on paper now, the graduates of tomorrow could end up a powerful electoral force.”

Meanwhile, some of the graduates of yesterday were quick to ride the coat-tails of the loans debate and cry “more means worse”, even as all the more successful world economies continue in the opposite direction. Often mentioned but never identified, ‘Mickey Mouse courses’ also took a supposed share of the blame, despite expert commentators like David Kernohan of Wonkhe pointing out the extreme difficulty of identifying them in ways that government or the regulator could operationalise. The Labour government adjusted its stance on exactly what the country needs with some vaguely quantified assertions about skills in its White Paper, and former Skills Minister Robert Halfon popped up on Times Radio on 14 February 2026 to argue, as he always did, for more apprenticeships. Acknowledging employers’ decades-long unwillingness to pay for training, he suggested they should be ‘incentivised’ with £1billion of public money. But even with public funding for employers’ costs, vocational training apprenticeships will mostly remain a great idea ‘for other people’s children’, as Alison Wolf once witheringly put it. Conservative leader Kemi Badenoch got the kind of publicity she probably hoped for as she proposed in an ITV interview to help Plan 2 graduates by reducing interest rates, even as personal finance guru Martin Lewis pointed out this would only help the richest graduates, and the way to help people was by unfreezing the salary thresholds at which the higher repayments kicked in. He apologised for gatecrashing the interview, but he was quite right, and understandably frustrated. Badenoch said this could be afforded by removing 100,000 students on ‘low quality’ courses and using the consequent savings. Shadow Education Secretary Laura Trott, under pressure from the BBC’s Laura Kuenssberg, waxed lyrical about LEO data on graduate salaries and suggested that Creative Arts courses were low quality and should feature in the 100,000 reduction. She refused to say that university closures could be ruled out, but there was, of course, no coherent plan for the supposed reductions and their effects on local economies, especially in regions where salaries are lower.

Conservative leader Kemi Badenoch was unabashed and led with the topic at PMQs on 25 February 2026 and Jim Dickinson blogged the same day for Wonkhe, pointing out the problems with most of the interventions from backbenchers of all parties, and noting that things will soon get worse with barely-noticed measures affecting postgraduate student support in the previous budget. Prime Minister Keir Starmer committed to a review of the loans problem, but in Times Higher Education on 27 February 2026 Helen Packer had experts queueing up to point out that: “Quick tweaks to the terms of English student loans are unlikely to satisfy disgruntled graduates and may conflict with wider plans to reform post-16 education.”

The major problems with HE finance have still not yet had equivalent mainstream recognition. In recent years the tuition fee income of universities fell from £12billion to £10billion simply through inflation and the freezing of tuition fees. 40 % of universities are reporting deficits and the majority are making staff redundant. Government has unfrozen tuition fees but then hit universities with a levy on international student fees which more than wiped out the extra income from fee increases. Visa restrictions have also hit international student enrolment and severely reduced some universities’ opportunity to compensate for the losses on home students. In 2011 Universities UK hoped that accepting the £9000 fee would rescue the HE sector from the coming austerity, but the rescue was short-lived, as fees failed to rise with inflation. Now another government faces the challenge of finding a long-term sustainable solution to the problem of funding higher education. It seems far from the top of the agenda for the embattled Starmer administration, but the media outrage over student loans might push it higher.

Successive cohorts of students have experienced various Plans for repayment. The main problem is Plan 2, affecting students who started their courses from 2012-2013 to 2022-2023. The numbers rapidly become hugely confusing, and some commentators fail to recognise even such basic issues as the need to ensure that all costs and prices are on the same base. But almost all agree that Plan 2 is unfair and should be changed.

American students have more orthodox commercial loans to pay for their tuition and in the USA the growing scale of student debt also became a major political problem. However Americans are much more accustomed to the high costs of HE: the culture encourages parents to save from birth to pay for tuition, and the taxation system rewards both savings and loan repayments. In addition, a ‘borrower defense’ program, created in 1994, allows students to get loans cancelled if they are misled by their colleges about their future employment prospects. The Obama administration began to penalise institutions, mostly for-profit institutions, which did not adequately prepare students for gainful employment which would enable them to repay their loans. Student debt rose to about $1.6trillion; by January 2025 President Biden had forgiven $183.6billion of debt, before President Trump set out to turn the clock back. In the USA the ‘graduate premium’, the advantage for graduates who earn on average higher pay than non-graduates, has continued to rise despite continuing HE expansion, whereas in the UK, almost uniquely, the premium has declined. This suggests, as Jim Dickinson has argued on Wonkhe, that the problem is one of supply rather than demand – employers will not or cannot pay more in the sluggish UK economy. Graeme Atherton (West London) pointed out in Times Higher Education on 26 February 2026 that despite Trump’s changes the US system is still more progressive than Plan 2. John Burn-Murdoch had a telling chart in his Financial Times article on 16 February 2026, ‘Is higher education still worth it is the wrong question’, showing that in the UK the graduate premium had decreased from 1997-2022 as HE numbers increased, contrary to the trends in the USA, Canada, Netherlands, France and Spain.

The problem of financing UK HE remains unsolved and the clamour of vested interests has become almost deafening. The main architect of the fees regime, David Willetts, who wrote a book about intergenerational unfairness, tried hard on Conservative Home to blame someone else while defending progressive expansion rather than reduction in HE student numbers. Alternative solutions abound, but have not yet penetrated the mainstream media debate about HE policy. Nick Barr (LSE), a longstanding expert commentator on HE finance, wrote in July 2023 about ‘A fairer way to finance tertiary education’.  There was detailed and expert analysis in Financial modelling by London Economics in March 2024. In September 2024 Tim Leunig, a former Chief Analyst at the Department for Education wrote a HEPI blog on ‘Undergraduate fees revisited’ alongside his HEPI debate paper, which promised that “Highest earners would pay the most, as is appropriate in a social insurance scheme”. The Higher Education Policy Institute (HEPI) in April 2025 published a report asking ‘How should undergraduate degrees be funded? A collection of essays’. Mike Larkin (emeritus, Queen’s University Belfast) posted on his Total Equality for Students blog on 13 January 2025 a detailed and plausible set of proposals for reform of the present system, summarising many of the attempts to initiate debate.

Yet it is only now that the financing of HE might creep into the mainstream debate, entering through the back door of unfair student loan repayments and threatening to deliver results that may help some graduates but damage higher education even more. Nick Hillman has argued persuasively that of the three main proposed solutions to the student loans furore, one is unwise, one unaffordable, one unpalatable, and all are unfair. Nevertheless, something must be done. Former Director of Fair Access John Blake, interviewed by Nicola Woolcock in The Times on 4 February 2026, said;“…  a system that feels so suffocating to so many is fundamentally broken, no matter how many graphs about average graduate salaries we make…. I think we may need to move to a formal graduate tax. There are no popular options here, it’s not just people saying I’m in debt and it’s going up every year. Even if the system computes, it has a sense of being ridiculous when you’re in it. This system has run out of road.” Blake is Director of the new think tank The Post-18 Project. ‘The walls are closing in on our doomed student loans system’, as Jim Dickinson wrote for Wonkhe on 11 February 2026.

When it started, the student loan system was perhaps financially logical, if you accepted its progressive premise of redistribution. Repeated government tinkering in the face of extreme budgetary pressure, especially the freezing of thresholds, made it successively more and more unfair, and has now exposed the underlying psychological and emotional illogicality. The oppressive psychological impact of the loan system on graduates facing a difficult job market makes it unsustainable. So what is to be done?

If  higher education is free, poor people who don’t go to university pay for the education of rich people who do. If students pay all the cost of their higher education, as is now being widely proposed, then everyone suffers because economic growth and incentives are diminished. We need to find a halfway house which shares the cost of higher education between graduates and the wider society which benefits from HE. The immediate challenge is to find a sustainable way to preserve the progressive and redistributive nature of student finance, which is not experienced by successive cohorts of graduates as oppressive and demotivating.

The Labour government has accepted the need for a comprehensive review of how HE should be financed, but it remains a work in progress, promised but not near the top of the agenda. Short-term budget fixes like the international students’ fees levy suggest that there is limited sympathy in government for the financial plight of many universities. Previous governments of various stripes have resorted to bipartisan national inquiries (Dearing, Browne) which straddle general elections to reduce their electoral risk, and such a device cannot be ruled out this time. The danger is that, under the short-term pressure of finding a fix for the student loans problem, government will lurch into a ‘solution’ with possibly massive collateral damage to the whole HE sector, and to local economies. Government is desperate not to increase its spending and borrowing any further, and in any case has other higher priorities than HE. But a solution to student loan repayments which requires HE to contain the cost of improving the system may force the closure of a significant number of universities, with long-term and possibly irreparable damage to their local communities and economies – probably mostly in the Midlands and the North, not London and the South East. Brian Bell (King’s College London) has just been appointed principal adviser to both the PM and the Chancellor on macroeconomics and fiscal policy. He spoke at an LSE event in February about migration, where he said, discouragingly: “I’m sure we’d all like for there to be a complete rethinking of university financing, and perhaps even the university model across the UK – perhaps we shouldn’t all be teaching three-year degrees in X and Y – perhaps we should have different universities doing different things. But I see no realistic prospect of that happening.” These are hard questions with no easy answers, but too many people are getting too many things wrong about both the costs and the benefits of higher education. Let us at least start by understanding what the problem is.

Rob Cuthbert is editor of SRHE News and the SRHE Blog, Emeritus Professor of Higher Education Management, University of the West of England and Joint Managing Partner, Practical Academics. Email rob.cuthbert@uwe.ac.uk. Twitter/X @RobCuthbert. Bluesky @robcuthbert22.bsky.social.


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Pragmatic problem-solving for inclusive doctoral admission

by Bing Lu, Rebekah Smith McGloin and Scott Foster

This blog post reflects on ongoing collaborative efforts to advance more equitable doctoral admissions between a group of UK institutions. It argues that transforming graduate admissions is not simply driven by competitive logic, nor by a search for a single, universal framework that can be applied across the sector. Instead, sector-level change emerges through collective, interactional, and often emotional work.

Inclusive postgraduate research (PGR) admission and recruitment have become an increasing global concern (Posselt, 2016; Bastedo, 2026; Boghdady, 2025). Drawing on ongoing collaborative work between a group of UK institutions, this blog post reflects on collective efforts to advance more equitable doctoral admissions. We argue that inclusive doctoral admission is not a competition to produce an exhaustive, finished framework, but an ongoing process of collective problem solving, one that requires humility, openness, and sustained commitment across institutional boundaries.

PGR students are strategically vital to the UK’s research capacity, innovation and future academic workforce. PhD programmes increasingly function as the primary entry route into academic careers and shape who is able to imagine themselves, and be recognised, as future researchers. Within the doctoral lifecycle, admission is a particularly critical intervention point. Yet, compared with undergraduate or taught postgraduate recruitment, the mechanisms shaping PGR admissions have historically received less sustained scrutiny.

A report commissioned by the Higher Education Funding Council for England (HEFCE) in 2014 highlighted that UK institutions primarily value academic attainment, the quality of research proposals, and evidence of prior research skills when selecting candidates (Mellors-Bourne et al, 2014). Since 2020, a growing body of UK-based scholarship has begun to highlight equity issues in doctoral selection (McGloin & Wynne, 2022; Oyinloye & Wakeling 2023; Mateos‑González & Wakeling, 2022; Britton et al, 2020), and has sought to explore the ascriptive nature of systems and processes that underpin doctoral recruitment and admission.  Together, these studies identify a range of barriers. These include the persistence of ‘elite pipelines’, whereby attending a Russell Group university at undergraduate level strongly predicts access to elite postgraduate education, as well as the significant under-representation of British candidates from minoritised backgrounds at doctoral level, particularly within funded studentships. These patterns underscore the need to interrogate how merit, potential, and excellence are operationalised in practice.

The initiatives and the community of practice

Initiatives funded by Research England and Office for Students, including the Equity in Doctoral Education through Partnership and Innovation (EDEPI) programme, represent important attempts to push forward the agenda of inclusive PGR admissions in English Higher Education Institutions (HEIs). In 2022, EDEPI conducted a national survey on PGR admissions practices in UK HEIs. The study identified ten key barriers to inclusive admission in its final report EDEPI Postgraduate Researcher Admission Framework and led to the development of the Postgraduate Researcher Competency-Based Admission Framework. This framework deliberately shifts focus away from previous institutional prestige and historical academic attainment towards the specific skills, experiences and competencies which demonstrate future potential for doctoral research.

From 2024, EDEPI has fostered an inter-institutional Community of Practice involving a group of international and UK institutions to explore approaches for enhancing inclusive PGR admissions collectively. Within this community, three institutions engaged as case studies to trial new approaches to evaluating applicants beyond conventional academic metrics, building on the Competency Framework. Through regular facilitated discussions, shared reflective practices, collaborative webinars and a jointly organised symposium on Fostering inclusive doctoral admission, participating institutions work alongside the EDEPI team to explore challenges and embed equity-driven principles into their PGR admissions processes.

Key learning from collective work

One of the most important lessons drawn from this collective institutional effort is that, while institutions hold different conceptions of fairness and merit shaped by their unique contexts, they nonetheless share a commitment to addressing persistent equity issues. This aligns with the findings of the sector survey (Smith McGloin et al, 2024) which found an overwhelming commitment to inclusive practice, an awareness of the need for change and huge complexity in existing processes with multiple stakeholders and drivers. This work is neither straightforward nor purely normative; it is complex, negotiated, and deeply pragmatic.

For example, in staff training workshops, academic colleagues described their deliberate efforts to apply equity principles when making departmental admissions decisions. Professional services staff, meanwhile, highlighted their role in carefully matching applicants’ proposals and disciplinary backgrounds to appropriate departments, ensuring that applications reach the review stage rather than being filtered out prematurely. Where resistance or hesitation arose around the introduction of yet another ‘framework’, this was less about rejecting equity goals and more about uncertainty regarding feasible, appropriate, and sustainable implementation.

Debates around distributive fairness versus procedural fairness illustrate this tension clearly (Boliver et al, 2022). Graduate admissions are not objective measurements of worth but sites of intense organisational boundary work, where judgements about potential, fit, and excellence are continuously negotiated. These discussions echo longstanding sociological insights into academic evaluation. Lamont (2009), for instance, argues that in real-world academic review, excellence and diversity are not alternative principles but additive ones. Staff involved in PGR admissions are often guided by pragmatic, problem-solving considerations, caught between institutional principles, personal commitments, and procedural constraints. Panels are typically required to reach consensus on a limited number of candidates within tight timeframes, and these practical pressures shape how fairness is understood and enacted.

Within this ‘black box’ of academic decision-making, Bourdieu’s Homo Academicus is frequently cited to explain how scholars’ legitimate visions of high-quality research and defend disciplinary boundaries, with conflicts often most pronounced among those occupying similar positions. Our collective work over the past 12 months, however, suggests a more nuanced picture. Admissions staff, both academic and professional, are motivated not only by positional interests but also by a shared, pragmatic curiosity about how to solve persistent problems together. The Community of Practice created space for dialogue, uncertainty, and learning, enabling participants to reflect on their own assumptions while engaging with others’ institutional constraints.  Transforming graduate admissions, then, is not simply driven by competitive logic, nor by a search for a single, universal framework that can be applied across the sector. Instead, sector-level change emerges through collective, interactional, and often emotional work. A recent WonkHE article, How to level the PhD playing field, posed a critical question: does the sector have the collective will to move beyond well-intentioned initiatives towards the structural changes required to address inequities among PGRs?

The experiences emerging from EDEPI offer cautious but promising evidence. They demonstrate how institutions with differing histories, resources, and institutional affordances can nonetheless work together pragmatically to enhance admissions practices. Inclusive doctoral admission, in this sense, is not a finished model to be adopted but an ongoing process of collective problem solving, one that requires humility, openness, and sustained commitment across institutional boundaries. Through the established Community of Practice, the EDEPI framework has also begun to attract interest from institutions in international contexts, despite differing governance structures, as a means of collectively developing equity-oriented approaches to PGR admissions through shared learning.

Closing summary

Inclusive PGR admissions require ongoing, collaborative work, as shown through EDEPI’s efforts to help institutions rethink how fairness, potential, and merit are assessed. Colleagues across academic and professional roles demonstrate that excellence and diversity can be mutually reinforcing when supported by reflective practice and shared experimentation. Future progress depends on refining competency-based approaches, tracking applicant journeys, expanding training and co-creation, and translating these insights into clearer sector guidance and policy.

Dr Bing Lu is a higher education scholar based at Nottingham Trent University and University of Warwick. Bing’s research critically engages with access, equity, and sustainability in postgraduate education, focusing particularly on underrepresented groups and the global flows of academic labour. Bing is currently guest editing a Special Issue on Taboos in Doctoral Education Across Cultures hosted by Higher Education Quarterly.

Dr Rebekah Smith McGloin is Director of Research Culture and Environment at Nottingham Trent University and Chair of the UK Council for Graduate Education. Her focus is on innovations in practice and national policy work related to new and emerging forms of doctorate that align with the changing research, innovation and skills policy landscape; including research culture reform, civic-engaged and inclusive doctoral education and equity-focused admissions.

Scott Foster is a professor specialising in postgraduate research culture and academic leadership. He has published extensively on equity, well-being, and innovation in doctoral education. Through influential articles and forthcoming book projects, he advances global research culture while supporting institutions to strengthen policy, supervision, and the doctoral experience.


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Higher education’s postcode lottery: How geography and disadvantage shape university access in England

by Frances Sit and Graeme Atherton

Across the world, access to higher education is often shaped as much by geography as by ability or aspiration. For many students, this can be starkly literal: the distance to a campus, the availability of local courses, and the time, travel, and financial costs of attending university determine whether learners can study close to home, work, care for family, or take the first steps toward the careers and social mobility that higher education uniquely enables.

In England, this reality is recently brought into sharp focus when the University of Essex announced the closure of its campus in the coastal city of Southend-on-Sea. By August 2026, the nearest routes into higher education for local students will be further away, harder to reach, and more costly. What will disappear is not just a campus, but a locally anchored gateway to opportunity.

The story of Southend matters because it reflects a broader national pattern. Across England, learners from coastal areas like Southend, smaller towns, rural communities or other ‘cold spots’ are facing similar barriers, making them systematically less likely to progress to higher education than their peers in cities or more well-served regions. Our report Coast and Country: Access to Higher Education Cold Spots in England lays bare the scale of these disparities, highlighting how geography continues to shape opportunity – and what must be done to address it.

A national picture that hides local realities

Drawing on ‘Widening Participation in Higher Education’ data published annually by the Department for Education, our report examines the differences in higher education participation by age 19 for state-funded pupils living in different types of places in England. We focus specifically on learners eligible for free school meals (FSM), who are among the most disadvantaged in the education system and a critical group for understanding equity in higher education.

At a national level, higher education participation for FSM learners stood at 29% in 2022/23. But this headline figure masks stark geographical variation. Excluding London areas, which account for only 16% of England’s population, the average progression rate outside the capital fell to just 23%. London’s strong performance is obscuring a far more challenging situation across much of the rest of the country.

Disparities become sharper as places become smaller. In 2022/23, the average higher education progression rate for FSM learners fell steadily from 42% in core cities to just 19% in villages and rural areas. Coastal communities see notably lower progression as well. Their average higher education progression rate for FSM learners in 2022/23 was 11 percentage points lower than in inland areas, with pupils in many coastal areas having less than a one-in-five chance of going on to higher education.   

All in all, as depicted in Diagram 1, it is in rural villages where FSM learners had the least chance of progressing to higher education. Coastal locations also tend to have lower participation rates compared to their inland counterparts, even when the areas are similar in size and settlement type.

Diagram 1: Average FSM higher education participation rates in different area types in 2022/23

Explaining the gaps – and why place matters

It is often argued that disparities in HE progression are largely explained by attainment in schools, and for a number of years increasing attainment was the priority where widening access work was concerned for the Office for Students. In the report, we mapped GCSE attainment at the area level against FSM higher education progression rates in 2022/23 and we indeed found a strong correlation (𝑟=0.9001). However, that relationship between prior attainment and FSM higher education participation becomes much weaker when it comes to rural villages and coastal areas (𝑟=0.4181 for rural villages; 𝑟=0.4733 for coastal areas). In these communities, improving attainment alone does not fully address low higher education participation.

The presence of a higher education provider can also be a decisive factor in participation. In our report, we mapped the distribution of universities and colleges in England. HE providers are heavily concentrated in core cities, and 39 of the 42 core city areas are situated inland. London alone is home to over 40 universities and HE institutions, plus numerous smaller providers, while half of the 18 rural villages in our study have only one or two universities – and the other half have none. This uneven distribution underscores how profoundly that where you live can shape whether higher education feels accessible. That said, it is not possible to say the extent to which the level of higher education provision or its supply affects the demand for it.

The limits of attainment and provider distribution in explaining disparities in HE participation underline the need for education policy that truly takes place into account. Effective approaches must go beyond national and regional averages, and at times operate at a finer level of granularity than broad place labels like ‘rural’ or ‘coastal’ can capture. Low participation is not confined neatly to rural villages or seaside towns, nor does urban location in itself guarantee access. In 2022/23, for example, the local authority area with the second lowest FSM higher education progression rate nationally was South Gloucestershire, an urban core city area. Places that appear to have similar characteristics can also experience vastly different outcomes: for instance, Oldham and Blackpool are both large towns located just over 50 miles apart, yet FSM progression rates stood at 36.2 percent in Oldham compared to just 16.2 percent in Blackpool.

These contrasts highlight why widening participation policy and efforts must engage with local conditions in a more nuanced way. Factors such as transport connectivity, the availability of part-time or flexible study, alignment with local labour markets, cultural expectations around higher education, and the strength of local support networks all shape whether HE feels achievable. It is the combination of structural, logistical and social factors that shape whether HE is genuinely within reach. Without attention to these finer-grained dynamics, place-based policy risks remaining too blunt to reach the communities most in need.

Breaking the postcode lottery

Since our report was published, the latest ‘Widening Participation in Higher Education’ data, covering up to 2023/24, have become available. Patterns of disparities in FSM higher education participation between different types of places in England have remained unchanged. And as shown in Diagram 2, gaps between different types of places have continued to grow over the past decade, under a widening participation approach that emphasises individual institutions over the collaborative, place-based, cross-sector strategy previously used.

Diagram 2: Gaps in average FSM higher education participation rates between different types of places in 2013/14 and 2023/24

It is therefore welcome that the government has begun to acknowledge these challenges. Its Post-16 Education and Skills White Paper commits to addressing higher education cold spots, improving understanding of local supply and demand, and tackling systemic barriers faced by disadvantaged learners. The creation of a Higher Education Access and Participation Task and Finish Group focused on tackling regional gaps and barriers across the student journey is a positive step in this direction, and one of our report’s authors, Professor Graeme Atherton, is sitting on the group.

However, recognition must translate into delivery. Our report sets out key recommendations, including setting local education participation targets as part of the government’s devolution strategy, auditing post-16 provision by place, and shifting the focus of widening access strategy from individual providers’ approach to local participation outcomes.

The evidence is clear: without a place-sensitive approach, existing gaps in HE participation will continue to widen. The closure of the University of Essex’s Southend campus illustrates what is at stake. If place continues to dictate access to higher education, individuals and the communities they call home risk being shut out, not just from higher education, but from the opportunities, skills and futures it makes possible.

Frances Sit is Research and Policy Officer at the Ruskin Institute for Social Equity (RISE), which produces policy-relevant research related to inequality in the UK and focuses particularly on place-based inequality, education and skills, work/labour market and the role of business. Frances supports RISE’s policy and research initiatives and coordinates the planning, promotion and delivery of its events. Previously, she served as the Policy and Communications Officer at the National Education Opportunities Network (NEON), the UK’s professional organisation supporting those involved in widening access to higher education. Before that, Frances worked as a journalist, reporting on education, politics, social movements.

Professor Graeme Atherton is Associate Pro-Vice-Chancellor for Regional Engagement at the University of West London, Vice-Principal of Ruskin College, Oxford and the Director of the World Access to Higher Education Network (WAHEN). He studied Philosophy, Politics and Economics at Trinity College Oxford and has been working in the field of education research and management since 1995. An international leader and researcher in access to higher education and social mobility, Graeme has produced over 200 conference papers and publications, led regional, national and international initiatives to increase opportunity in higher education and frequently comments on social mobility and education in the UK and internationally. He founded AccessHE and the National Education Opportunities Network (NEON), and now leads the Ruskin Institute for Social Equity (RISE).


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The Tao of plagiarism: when chi achieves enlightenment without you

by a mildly surprised emeritus professor

Academics are taught many things over the years. How to write grant applications in a tone of sober optimism. How to disagree politely while eviscerating an argument. How to pretend that Reviewer 2’s comments are ‘helpful’. But we are rarely prepared for the moment when our own work achieves enlightenment and returns to the world under a different name.

It began, as these things often do, with Google Scholar. Browsing innocently, I discovered that a paper I had written many years ago, first author with two colleagues, had been reborn. Here it was miraculously renewed: Freeing the chi of change: The Higher Education Academy and enhancing teaching and learning in higher education. Same title. Same argument. Same metaphors. Different authors. Different journal. Different universe.

This was not mere influence. Nor was it scholarly dialogue. This was something more metaphysical. The article had apparently passed through the cycle of samsara, shedding its original authorship like an old skin, and had re-emerged – serene, confident, and wholly unburdened by attribution.

Opening the paper produced a strange sense of déjà vu. Paragraphs unfolded exactly as I remembered writing them. The argument progressed through familiar analytical levels. The meso level was, once again, mysteriously absent. And there it was: the metaphor of chi – blocked, stagnant, yearning to be freed – flowing unimpeded across two decades and several thousand miles.

One could not help but admire the fidelity. This was not slapdash copying. This was careful stewardship. A lightly paraphrased abstract here, a synonym substituted there. “Examines” had matured into “takes a look at”. “Work intensification” had achieved inner peace as “an increase in workload”. The original prose had been gently guided toward a simpler, more mindful state.

The production values added to the sense of cosmic theatre. Running headers attributed the article to someone else entirely, suggesting either deep enlightenment or mild confusion. Words occasionally developed spontaneous internal spacing, or none at all, as if even the typography were observing a vow of non-attachment. Peer review, meanwhile, appeared to have transcended physical form altogether.

At moments like this, one is tempted to ask philosophical questions. What is authorship, really? If an argument is copied perfectly, does it still belong to its original creator? If a journal publishes without editors in the room to hear it, does it still make a sound? If a metaphor about blocked chi appears in the forest of academic publishing, does anyone notice?

And then there is Google Scholar, calmly indexing it all, like a Zen monk sweeping leaves while entire epistemologies collapse around him.

The emotional journey is predictable. Surprise gives way to irritation, which in turn yields to a kind of exhausted amusement. After all, it is not every day one gets to read one’s own work as if it were new – especially when it has been thoughtfully simplified for contemporary consumption.

Correspondence followed. Screenshots were taken. Appendices multiplied. Examples of verbatim overlap were laid out with the careful precision of a tea ceremony. The original article was cited. The reincarnated article was cited. Karma, it seemed, was being documented.

What lingers after the initial absurdity is not just concern about misconduct, but about the ecosystems that allow such reincarnations to flourish. Journals without editors. Publishers without addresses. Ethics policies without enforcement. A publishing landscape in which the appearance of scholarship is often sufficient, and coherence is optional.

Perhaps this is the true lesson of Eastern philosophy for higher education. When systems lose balance, chi stagnates. When oversight weakens, energies flow in unexpected directions. When scholarly publishing detaches from accountability, articles achieve nirvana without the inconvenience of authorship.

The good news is that the chi remains remarkably resilient. Even when blocked, it finds a way. It circulates. It reincarnates. It reappears – sometimes with better spacing, sometimes with worse.

As for me, I have learned a valuable lesson. Should I ever wish to republish my earlier work, there are evidently paths that require no revision, no peer review, and very little effort. I will not be taking them. But it is oddly comforting to know that my chi, at least, is doing well.

SRHE Fellow Paul Trowler is Emeritus Professor of Higher Education at Lancaster University. His work focuses on teaching, learning, and organisational change, with a long-standing interest in how academic practices operate in everyday settings. More recently, he has been working on doctoral education and the practical use of AI within learning architectures that support research and learning. He continues to write and develop tools that emphasise dialogic, theory-informed approaches rather than transmission-led models.


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Understanding complex ambiguous problems through the lens of Soft Systems Methodology

by Joy Garfield and Amrik Singh

As the future leaders of a society that is increasingly complex and challenging higher education students need a good grasp of social, political, economic and environmental issues and need to feel equipped to propose reasonable recommendations. This can seem a daunting prospect for anyone, let alone higher education students who may have little or no prior experience of working in these areas. Students need to understand the world view of the stakeholders and the what, how and whys of the situation being explored. What is the problem situation, how will we understand it, and why are we trying to understand it? Here we describe an approach successfully used in our postgraduate teaching at Aston Business School, UK.

Soft Systems Methodology (SSM) (Checkland, 1986) has been successfully used in many different contexts for complex problem-solving. With its seven-stage structure it provides a framework for structuring/framing wicked problems by initially thinking about what is happening in the real world from the point of view of different stakeholders. An idealised world without any constraints is then explored from different stakeholder perspectives so that different wants/needs for a new system can be considered. Students are encouraged to use empathetic discourse to understand the multiple perspectives of the stakeholders in the problem situation. The comparison between the real world and idealised worlds allows for an eventual accommodation of future ways forward.

Soft Systems Methodology is currently used to teach complex problem solving to postgraduate students at Aston. The module team have developed a group-based approach that has been found to produce a deeper understanding of concepts and yield better overall results, particularly given that students are mostly international postgraduate students. For most of the students their first language is not English, and they are new to complex problem-solving.

Teaching sessions are structured around the different stages of the Soft Systems Methodology. Group work is used so that students support one another in their learning of the concepts and then apply these individually to their chosen assessment topic. The UK criminal justice system is taken as an in-class example and students are asked to think about a particular complex area to focus on, eg overcrowding in prisons in a particular city. Terminology can be particularly complex and hard to grasp if your first language is not native English, so the language used to explain concepts is kept simple and a number of areas of scaffolding are used to help to support the learning.

The first task related to SSM involves students identifying the stakeholders and their power/interest in the complex situation. Students are then taught the concepts of a rich picture and they draw a rich picture as a group for their chosen problem situation using white board paper (example below). The rich picture itself enables students to understand the real world, stakeholder issues, conflicts, and relationships together with who interacts with the problem from outside of its boundary.  Students present their rich pictures to the wider group for formative feedback.

This helps with constructive feedback and a deeper understanding of the complex issue. The rich pictures may seem simple, but simplifying a complex problem is complex in itself! This helps students to understand and tease apart the complexities of the problem situation. The rich picture depicts the problem situation better than just making notes alone.

For the realisation of the idealised world, students put themselves in the shoes of the stakeholder.  This involves empathetic discourse whereby students interview one another about what they would want for a system, without taking into consideration any constraints from different stakeholder perspectives. Students are then able to expand these statements as a group to take into consideration the different aspects. From this, students construct a model which helps depict the transformation activities that the stakeholders wish to conduct to reach their desired output.

By gaining a better understanding of the real world from drawing the rich picture and thinking about an idealised world and possible transformation activities, students can then gain an understanding for the changes going forward.

Topics chosen by students for their assessment have included: housing refugees in the UK; online exams or in person exams at university; homelessness; impact of the pandemic on tourism; child marriages in India; a start up in France to reduce plastic packaging; finding the appropriate route for a railway between two cities in Germany. These are all complex and ambiguous problems that need to be understood before any potential solutions are made.

During the module students develop confidence in the application of SSM and come to a true understanding of the process of accommodating different stakeholder perspectives – especially when consensus is not always possible. What we understand from this journey is that there is no ‘one shoe fits all’ solution when understanding complex ambiguous problems.

Empathy enriches the SSM process by ensuring the human side of systems is as important as the technical side. It helps to create solutions that work not just in theory but in real, messy, human-centric environments. Empathetic discourse is very valuable to understand the voice of the stakeholders. What we have learned from the delivery of the module is that when complex ambiguous problems are human centric, then the solutions are human centric also.

Checkland, P (1986) Systems thinking, systems practice Chichester: Wiley

Dr Joy Garfield is a Senior Teaching Fellow and Director of Learning and Teaching for an academic department at Aston Business School, Aston University, UK.  Her subject discipline area is information systems, particularly systems modelling and complex problem solving. With just over 20 years of experience in academia, she has worked at a number of UK universities. Joy is a Senior Fellow of Advance HE and is currently an external examiner at Sheffield Hallam University and the University of Westminster. 

Dr Amrik Singh is a Senior Teaching Fellow at Aston University, UK. He has over 15 years of academic experience in Higher Education. He is also a Senior Fellow of the Advance HE, SFHEA. His teaching areas includes operations management, effective management consultancy, and business operations excellence. 

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The Society for Research into Higher Education in 2015

by Rob Cuthbert

In SRHE News and Blog a series of posts is chronicling, decade by decade, the progress of SRHE since its foundation 60 years ago in 1965. As always, our memories are supported by some music of the times. This is the last of the series.

2015 was a troubled year, as wars and terrorist outrages proliferated. Russia had invaded Crimea and eastern Ukraine in 2014 and a supposedly agreed ceasefire in 2015 broke down within days, as had a previous agreement in 2014. The war in Iraq involving Islamic State, which had started in 2013, would not end until 2017. Islamic State were also involved in the Syrian civil war, drawing in more and more major powers on opposite sides. It would continue until the Assad regime was overthrown in 2024, but elsewhere the Arab Spring popular uprisings had mostly faded. Massacres in Nigeria by Boko Haram killed more than 2,000 people. Al Qaeda gunmen killed 12 people and injured 11 more in Paris at the offices of newspaper Charlie Hebdo. Al-Shabaab killed 148 people, mostly students, at the Garissa University College in Kenya. A terrorist bomb probably brought down Metrojet Flight 9268, an Airbus A321 airliner which crashed in Sinai, killing 224 passengers and crew. Another Airbus was deliberately crashed by its first officer in the French Alps, killing all 150 people on board. An earthquake in Nepal killed 9000 people, and at least 2200 people died in a stampede at the Hajj pilgrimage in Mecca.

Xi Jinping had been leader of China since 2012, as had François Hollande in France; Angela Merkel was in her tenth year as German Chancellor and Barack Obama was halfway through his second term as US President. The UK general election in 2015 was won by the Conservatives under David Cameron; their former coalition partners the Liberal Democrats suffered their worst result in recent history, paying for their betrayal of Nick Clegg’s “pledge” before the 2010 election to abolish HE tuition fees, even though they almost said sorry. The Labour Party elected Jeremy Corbyn as leader. Queen Elizabeth II became the longest-serving British monarch. The Paris Agreement at COP 21 saw countries agreeing to “do their best” to keep global warming to “well below 2 degrees C” and Greece became the first advanced economy ever to default on a payment to the International Monetary Fund.

Australia beat New Zealand to win the Cricket World Cup, jointly hosted by Australia and New Zealand. The Rugby World Cup was held in England but the hosts flopped as New Zealand beat Australia in the final. Microsoft launched Windows 10, and a new startup called OpenAI was founded.

Higher education in 2015

In 2015 the dominant theme in higher education was internationalisation. A 2016 book by Paul Zeleza (Case Western Reserve University, US), The Transformation of Global Higher Education 1945-2015 argued that “Internationalization emerged as one of the defining features of higher education, which engendered new modes, rationales, and practices of collaboration, competition, comparison, and commercialization. External and internal pressures for accountability and higher education’s value proposition intensified, which fueled struggles over access, affordability, relevance, and outcomes that found expression in the quality assurance movement.”

The Economist leader in March said the world was going to university but: “More and more money is being spent on higher education. Too little is known about whether it is worth it”. Students in Canada, Netherlands, UK and elsewhere were still protesting, trying to hold back the river of commercialisation, but they were just washed away.

Simon Marginson (by then at the UCL Institute of Education) naturally provided the authoritative commentary in his 2016 article in Higher Education: “Worldwide participation in higher education now includes one-third of the age cohort and is growing at an unprecedented rate. The tendency to rapid growth, leading towards high participation systems (HPS), has spread to most middle-income and some low-income countries. Though expansion of higher education requires threshold development of the state and the middle class, it is primarily powered not by economic growth but by the ambitions of families to advance or maintain social position. However, expansion is mostly not accompanied by more equal social access to elite institutions.“

The Going Global conference in 2015 in London had 1000 VCs and others debating “the impact of the greatest global massification of higher education ever experienced”, as NV Varghese, Jinusha Panigrahi and Lynne Heslop reported for University World News on 27 February 2015. Oxford University provided its own report on International Trends, and there was continuing progress towards a common European Higher Education Area, as the 2015 Implementation Report said: ““The European Higher Education Area (EHEA) has evolved towards a more common and much more understandable structure of degrees. There is, however, no single model of first-cycle programmes in the EHEA.” No single model for pop music either, as the Eurovision Song Contest in Vienna was won by Sweden with “Heroes” (no, me neither) and George Ezra’s European tour included Budapest.

UK HE in 2015

In 2015-2016 there were 162 publicly-funded HE providers in the UK; HESA held data on all of them, plus the decreasingly private University of Buckingham. In addition there was HE provision in FE colleges and other places. Of the 2.3million HE students, 60% were full-time undergraduates. 56.5% of all students were female, 43.5% male. Total numbers had been falling since 2011-2012, because the decline in part-time numbers had outstripped the continuing growth of full-time and sandwich student numbers, up by 5.8% over the same period. Business and administrative studies was the most heavily populated at both UG and PG levels, as in previous years; at PG level Education was second. Reflecting the globalisation of HE, UK universities in 2015-2016 had over 700,000 students registered in transnational education.

The 2004 Higher Education Act (2004 c. 8) had established the Arts and Humanities Research Council and provided for the appointment of a Director of Fair Access to Higher Education. It set out arrangements for dealing with students’ complaints about higher education institutions and made provisions on grants and loans for FHE students. Then came the 2005 Education Act (2005 c. 18), which renamed the Teacher Training Agency (established by the 1994 Education Act) as the Training and Development Agency for Schools (TDA). The Learning and Skills Council was set up by the 2007 Further Education and Training Act (2007 c. 25) and the 2008 Sale of Student Loans Act (2008 c. 10) allowed the government to sell student loans to private companies. The school leaving age went from 16 to 18 under the 2008 Education and Skills Act (2008 c. 25) and the2009 Apprenticeships, Skills, Children and Learning Act (2009 c. 22) created a statutory framework for apprenticeships, and established among other things the Young People’s Learning Agency for England (YPLA), the office of Chief Executive of Skills Funding and the Office of Qualifications and Examinations Regulation (Ofqual).

Labour might have had a head full of dreams, but many of their new structures were dismantled after the coalition government was elected in 2010. There was bad blood between Education Secretary Michael Gove and the teacher unions’ ‘blob’; his 2011 Education Act (2011 c. 21) put an end to the General Teaching Council for England, the Training and Development Agency for Schools, the School Support Staff Negotiating Body, the Qualifications and Curriculum Development Agency and the Young People’s Learning Agency for England. The Act also ended the diploma entitlement for 16 to 18 year olds and abandoned Labour’s aim of making 18 the upper age limit for participation in education.

The tortuous rise of HE fees for undergraduates was usefully summarised in a 2015 House of Commons Library Briefing Note. The £1000 fee introduced in 1998 had risen to £3000 after 2006, in a move which almost brought down the Labour government. The 2010 election saw the Liberal Democrats renege on their pre-election ‘pledge’ to abolish tuition fees, instead agreeing with their Conservative coalition partners to triple them instead, which had many asking ‘What do you mean?’ The £9000 fees were partly a consequence of the Browne Review, but the government as always cherry-picked the recommendations it liked and ignored the package which was proposed. A 2010 vote set fees at between £6000 and £9000, but as everyone had predicted – except the Universities Minister David Willetts – English universities scrambled en masse to charge £9000, for fear of otherwise being labelled as inferior. The £9000 fees took effect in September 2012, while in other parts of the UK tuition fee arrangements increasingly diverged from England’s world-beating fee levels. The fee rose with inflation to £9250 but was then frozen, fiscal drag which would cost HE many £billions in revenue and lead to today’s widespread financial problems.

In June 2011 the government published the White Paper Higher Education: Students at the Heart of the System, but the anticipated Higher Education Bill did not follow. Minister David Willetts was not letting go; he brought forward a package of reforms to change HE regulation: placing the funding council in an oversight and coordination role; establishing a Register of Higher Education Provision; introducing designation conditions for HEIs, and a new designation system for alternative providers; updating the Financial Memorandum; reforming student number controls, including a system for alternative providers; and creating a Designation Resolution Process. Once again Sue Hubble of the House of Commons Library provided a definitive record in September 2013, noting some commentators’ criticisms that such sweeping changes had been achieved by administrative procedures rather than primary legislation.

In July 2015 DBIS updated the statistics on widening participation, which showed continuing but erratic progress despite too many policy interventions. We had to wait until November 2015 for a Green Paper, Fulfilling Our Potential, which proposed establishing a Teaching Excellence Framework, abolishing the Higher Education Funding Council for England and replacing it with the Office for Students. It would not be until 2017 that the Higher Education Reform Act confirmed and enshrined these changes in statute. HEPI Report 161, edited by SRHE member Helen Carasso (Oxford), looked back on the 20 years since HEPI’s formation in 2022-2023. It included a chapter by SRHE Fellow Michael Shattock (UCL) on how ‘self-governed’ universities (I doubt if we’ll see you again) were forced to say Hello to a ‘regulated’ university system: “The year 2003 can be seen as starting point in a process of systemic governance change in UK higher education.”

SRHE and research into higher education in 2015

By 2015 research into higher education had been noticed even in the furthest corners of academe. A 2012 book chapter by philosopher Andre V Rezaev (St Petersburg State University) was thinking out loud: “… to articulate a possibility for integrating a number of perspectives in studying higher education as a scholarly subject in current social science. We begin with the reasons for such an undertaking and its relevance. We then develop several basic definitions in order to establish a common conceptual basis for discussion. The final section presents new institutionalism as one of the ways to integrate several approaches in understanding higher education. This chapter is rather theoretical and methodological in its outlook. We develop the basic approach that, in many respects, is still a work in progress. We take in this approach a set of arguments that open up new research agenda rather than settled a perception to be accepted uncritically.” Even latecomers were of course welcome.

With due ceremony SRHE staged a 50th Anniversary Colloquium in London on 26 June 2015. The congregation of more than 200 people included almost everyone who had been anyone in HE research in the UK, and many places beyond, gathered in Westminster for discussion and celebration, primed by ‘think pieces’ from SRHE Fellows past and future. The themes encapsulated the scope of research into HE: Learning, Teaching and the Curriculum (Marcia Devlin); Academic Practice, Identity and Careers (Bruce Macfarlane); The Student Experience (Mary Stuart); Transnational Perspectives (Rajani Naidoo); Research on HE Policy (Jeroen Huisman); Going Global (Paul Ashwin); Access and Widening Participation in HE (Penny-Jane Burke); and, Reflective Teaching in HE (Kelly Coate).

The Society had managed to shake off its financial woes and was flourishing in financial and academic terms. The chairs from 2005 were Ron Barnett (UCL), George Gordon (Strathclyde), Yvonne Hillier (Brighton), and Jill Jameson (Greenwich). The successful series of books published by the Open University Press had ended when it was swallowed by McGraw-Hill, but a seamless change led to a new and even more successful series with Routledge from 2012. SRHE News was reimagined and relaunched in February 2010, and the SRHE Blog followed from 2012. The Society’s office moves continued, switching in 2009 from the Institute of Physics in Portland Place to a brief sojourn at Open University offices in 44 Bedford Row, London, before finding a longer-term home on the second floor at 73 Collier Street in London. In 2009 the annual Research Conference was held for the first time at Celtic Manor in Newport, Wales (where François Smit might often have said shut up and dance). It would return every year until 2019, just before Covid disrupted the world, including the world of research into higher education. The Society would however emerge even stronger, having discovered the power of online meeting (if you don’t believe me, just watch) to expand its global reach, as a more prominent complement to the still essential face-to-face meetings in networks and conferences.

Rob Cuthbert is editor of SRHE News and the SRHE Blog, Emeritus Professor of Higher Education Management, University of the West of England and Joint Managing Partner, Practical Academics. Email rob.cuthbert@uwe.ac.uk. Twitter/X @RobCuthbert. Bluesky @robcuthbert22.bsky.social.


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Snakes and Ladders: gamifying educational research to enhance practice

by Lucy Panesar

I write here about an example of higher education research that has been gamified to enhance inclusive practices at the University of Kent. The original game of Snakes and Ladders had its origins in a ritual Indian game of knowledge, evolving to entertainment, and now again to education.

Student Success Snakes and Ladders is a University of Kent staff development game I created with research associate Dr Yetunde Kolajo in 2024, to support colleagues to understand student barriers and identify appropriate solutions. It takes the classic Snakes and Ladders board game and adds cards explaining the reason for a student downfall or advancement. These scenarios were derived from longitudinal research by Hensby, Adewumi and Kolajo (2024) that tracked the higher education journey of 25 students in receipt of the Academic Excellence Scholarship (AES) at Kent. The AES research reveals factors influencing student retention, continuation and attainment along with associated institutional supports.

We adapted Snakes and Ladders to gamify the AES research findings in a way that develops inclusive student support practices. Our version of the game rests on principles of “serious play” (Rieber et al, 1998), in the way that it supports players to understand and respond to the real lives of students with care, respect and a sense of collective responsibility. The classic Snakes and Ladders game we’ve adapted has a rich history in both entertainment and educational contexts, and this encouraged us to adapt it for our purposes.

We have run Student Success Snakes and Ladders with over 200 colleagues now. When we ask who’s played Snakes and Ladders before, nearly everyone says yes, whatever their background, due to the game’s international popularity. And like many popular traditions in British culture, the game made its way to the UK via British colonialism. As a half-Indian Brit, it was a pleasure but no surprise to learn from Wikipedia that Snakes and Ladders originated in ancient India as Moksha Patam and came over to the UK in the 1890s.

The image is a Jain version of Snakes and Ladders called Jnana Bazi or Gyan Bazi from India, 19th century, Gouache on cloth (Wikicommons).

Mehta (cited in Aitken, 2015) explains: “Just as the board game of chess was designed to teach the strategies of war, so Snakes and Ladders was played ritually as Gyanbaji, the Game of Knowledge, a meditation on humanity’s progress toward liberation.” Topsfield (2006) explains how variants have been found across Jain, Hindu and Sufi Muslim sects in India and describes how: “… pilgrim-like, each player progresses fitfully from states of vice, illusion, karmic impediment, or inferior birth at the base of the playing area to ever higher states of virtue, spiritual advancement, the heavenly realms, and (in the ultimate, winning square) liberation (mokṣa) or union with the supreme deity.”

This paints quite a different picture to the fun game of chance most of us played as children. Topsfield outlines how the game developed from its Indian spiritual origins into a more moralistic English children’s game in the late 1800s and then into the modern simplified derivatives familiar to us now.

While the game is still played mainly for fun, it has continued to serve educational purposes across the globe. Snakes and Ladders is used to teach Jawai script in Malaysian primary schools (Shitiq and Mahmud, 2010); to promote moral education learning systems in Nigeria (Ibam et al, 2018); for Covid awareness training (Ariessanti et al, 2020), sex education (Ahmad et al, 2021) and to promote healthy eating in Indonesia (Thaha et al, 2022). An article on Snakes and Ladders being used for anatomy training in Iran concludes that the method “can excite the students, create landmarks for remembering memorizing methods and can improve their team work” (Golchai et al, 2012). In the UK, Snakes and Ladders has been used to facilitate Dignity in Care training by Caerphilly Council (2024).

Inspired by these other examples of ‘serious play’ (Rieber et al, 1998), Yetunde and I adapted the game to develop inclusive student support practices at Kent. We bought existing copies of the board game and added bespoke snake and ladder cards, each with different scenarios from the AES research. When players fall on a snake or ladder, they read a corresponding card to understand the scenario leading to that advance or decline.

Before sliding down any snakes, players can use a blank “Catch” card to propose an intervention to mitigate the snake and allow the student to stay put. This element prompts colleagues to collaborate to enhance inclusive and equitable practices, reinforcing values inscribed in the Advance HE Professional Standards (2023). If players fall on a yellow square, they can pick up a “Campus” card to reveal and discuss an aspect of campus life in relation to student success.

Student Success Snakes and Ladders has been well received by Kent staff, including academics, and has proved to be an effective way of using institutional research to enhance student support practices. Our next step is to embed the game within mandatory training for academic and support staff across the university, to ensure that more students are supported to avoid slippery snakes along their higher education journey.

Dr Lucy Panesar is a UK-based educator and educational developer focused on the development of inclusive and equitable higher education practices. Her first teaching role was at the University for the Creative Arts and her first educational development role was at the University of the Arts London, where she led various projects promoting curriculum decolonization. Since 2022, she has been a Lecturer in Higher Education at the University of Kent, supporting academic and curriculum development across the disciplines.