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The Society for Research into Higher Education

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Higher education as a politicians’ playground

by Rob Cuthbert

Higher education has always been something of a playground for junior politicians; HE ministers usually serve only short terms, and many are practising for bigger jobs. (Liz Truss and Boris Johnson were both briefly shadow HE ministers.) The Coalition period was an exception, with David Willetts serving for four years and evidently deeply engaged and interested in HE. Since he left in 2014 the political game-playing has sadly degenerated, becoming ever more disconnected from the real issues facing the HE sector.

In 2024 fifty or more universities have declared or are likely to declare redundancies, as their funding position becomes ever more perilous. Student fees have been frozen at £9250 for a decade, and their real value has declined to the extent that they are now worth no more than the £6000 which applied in 2012 before the fee went to £9000. According to Mark Corver of DataHE: “… universities have lost, in real terms, around a third of their income since 2012. Most of that has happened recently. Universities have lost the equivalent of almost £3 billion from their annual UG teaching funding in just the past 18 months.”

The long-running dispute in half the sector over changes to the Universities Superannuation Scheme might have recently been resolved, but there are now major concerns about the cost of the Teachers’ Pension Scheme in the other half. UUK chief executive Vivienne Stern and UCEA chief executive Raj Jethwa wrote to Minister Robert Halfon on 18 March 2024 asking for more flexibility in whether post-92 universities must offer TPS membership to their staff, noting that 27% of post-92s had declared redundancies in 2022-2023 and 46% had done so since August 2023. TPS contributions rose sharply on 1 April 2024 as Tom Williams reported for Times Higher Education on 18 March 2024.

Pay disputes have led to repeated strikes and action short of strikes, especially marking and assessment boycotts, affecting the whole sector. This, coupled with Covid, has meant increased workloads for academic and professional staff in major and repeated reconstruction of teaching programmes, with many universities relying increasingly on a precariat of staff on short-term contracts. Negotiations between employers and staff are inevitably complicated by the wide range of institutional fortunes, which makes affordable resolution for everyone difficult to achieve. Covid and employment disputes have brought massive disruption for students, with class actions for compensation continuing as an additional looming threat to HE budgets. Problems with student mental health have reached epidemic proportions, affected not only by the pandemic and loan-driven student debt but also the spiralling cost of university and private student accommodation, which is in short supply in many places.

In 2024 we do expect a general election, but we don’t expect the massive problems for UK HE to be an election issue. Voters mostly care much more about cost of living, the energy crisis, climate change, wars in Ukraine and Gaza, the NHS … and even within education, universities rank well behind schools and nursery places as topics for political debate. As Tom Williams reported for Times Higher Education on 16 May 2023, HE Minister Robert Halfon declared that “… the sector was in a “fairly strong” position – compared with much of the economy given the current financial difficulties – and implied management may be to blame at universities faring badly, rather than his government’s funding system.” Halfon resigned unexpectedly on 26 March 2024, so after 14 years of Coalition and  Conservative government we have our ninth new HE Minister, Luke Hall. It is the eleventh such appointment, since both Jo Johnson and Chris Skidmore served twice, and only four of the 11 appointments lasted for more than a year. There is a striking contrast with appointments as Schools Minister, the role in which Nick Gibb has served for most of the last 14 years, despite being sacked and reappointed by successive prime ministers.

For most of the Coalition period the Universities Minister was David (now Lord) Willetts, who was perhaps the main architect of the Higher Education and Research Act (HERA) 2017, eventually steered into law by Jo (now Lord) Johnson. HERA legislated for the HE ‘market’ and created a new regulator, the Office for Students (OfS). The policy sought to drive up quality through competition, with an influx of new ‘alternative’ providers; the Act made extensive provision for failing HE institutions to go out of business. Willetts’ special adviser, Nick Hillman, later became an effective Director of HEPI, but his HEPI blog of 14 February 2024 asked ‘Whatever happened to all those alternative providers?’,  while still defending the policy to which he contributed. A more plausible view is that the HERA version of the ‘market’ in HE had been tried and comprehensively failed. Against the success of a few new providers like the Dyson Institute there have been many more seeking to provide mostly lower-level courses, mostly in business, mostly in London. Operating an HE institution is a complex, difficult and long-term activity, and after relaxing requirements for entry to the higher education ‘market’, government was forced to crack down on the more egregious excesses of some of the new alternative providers. ‘Driving up quality through competition’ has been shown up as a fantasy; what always worked much better was relying on the intrinsic motivation of people in HE to do the best for their students, in what has always been vigorous competition with other institutions. Self-regulation is of course inadequate: HE institutions need external quality assurance and control, but the OfS chose to do away with the QAA, the designated quality body, by setting conditions which jeopardised QAA’s international credibility and forcing QAA to step down. Instead the OfS has set up its own quality arrangements in an apparently long-term plan which goes against all the expectations when HERA was enacted. 

That was the good news. A new government was entitled to try a new policy for HE, as it did. It didn’t work, so what happened next? Not repeal, of course, but neither was it, as we might have hoped, adaptation of the new policy to make it work better. In the chaos and increasingly rapid turnover of the post-Brexit administrations, politicians in the DfE and elsewhere became obsessed with culture wars. They brought forward a major new piece of legislation which had nothing to do with HE finance, staffing issues, student problems, or even the supposed focus of ‘levelling up’. Obsessed by immigration numbers, government even doubled down on HE’s financial problems with visa restrictions seriously affecting international student recruitment, especially for postgraduate recruitment which for many years had underpinned the viability of STEM disciplines. It was convenient for government that the OfS continued to give reassurances about HE finance, but it was hardly surprising, since government had installed a Conservative peer as the OfS chair.

The new legislation was the Higher Education (Freedom of Speech) Act 2023, education’s contribution to armaments in the culture wars. There were, of course, problems in some, perhaps even many, HE institutions over what might and might not be said in different contexts. A HEPI blog by Josh Freeman on 13 October 2022 argued that there was a problem with self-censorship and ‘quiet’ no-platforming. In the US some prominent university presidents lost their jobs arguing with politicians about the need to protect diversity in HE debate. The war on woke has not perhaps reached that pitch in the UK yet. But the Act required OfS to appoint a free speech ‘tsar’, as it did, and OfS issued proposals on 14 December 2023 on how the free speech regime will operate, launching a consultation on 26 March 2024. The results are unconvincing to those on the ground in the institutions. Jim Dickinson blogged for Wonkhe on 6 March 2024 about the shambles which government has created with its free speech legislation: “We are literally less than six months away from OfS opening a complaints scheme under which one group of students will say another’s actions amount to antisemitism, while the other will say they are threatening their right to express legally protected anti-Zionist beliefs – both saying their free speech is threatened as a result, both arguing they are being harassed, and both reasonable in asserting that they were assured their free speech and protection from harassment was assured.” The Act may even rival the Hate Crime and Public Order (Scotland) Act 2021 for its unworkability in practice.

The principal cheerleader for the new Act was Education Minister (and for two chaotic days in the fall of Boris Johnson, Secretary of State for Education) Michele Donelan, who continued to champion it even as she moved to become Secretary of State for Science, Innovation and Technology in the Sunak administration. Donelan relied on a press release from right wing think tank Policy Exchange to pick a fight with UKRI about the members of its Equality, Diversity and Inclusion Committee. The release was written by Donelan’s former special adviser Iain Mansfield. UKRI suspended its Committee and their membership pending an inquiry, which exonerated the members, one of whom sued Donelan for libel and won £15000 damages, as Faye Brown reported for Sky News on 12 March 2024. The damages were paid by the government, prompting widespread disbelief; Leader of the House Penny Mordaunt even suggested that we should cut Donelan some slack because she had not taken the £16000 redundancy payment to which she was entitled  from her two days as Secretary of State for Education. It would all be deeply embarrassing, if government ministers were still capable of feeling shame.

The playground urgently needs more grown-ups, to do higher education policy as if higher education mattered.

Rob Cuthbert is Emeritus Professor of Higher Education Management, University of the West of England and Joint Managing Partner, Practical Academics rob.cuthbert@btinternet.com. Twitter @RobCuthbert

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Mr Sherwood v The Office of Qualifications and Examinations Regulation[1]


[1] The ITV programme ‘Mr Bates v The Post Office’ was shown on British TV during the first week of January 2024 and has generated in the UK a media firestorm and a swift government response. Those, probably mostly outside the UK, who are unfamiliar with the story might like to read this explainer from Private Eyebefore reading this editorial. Or just Google it.

by Rob Cuthbert

Mr Sherwood, you’re the only one who’s been reporting these problems …

We have complete confidence that our system is robust.

This is a story of injustice on a massive scale, over a long period. The story of someone affronted by the unfairness who refused to give up, even though the authorities lined up to oppose him and try to make him go away. A story which has not yet attracted the attention it seems to deserve, given the way it affects the lives of tens of thousands of people who put their faith in a flawed system.

Every year a new group of tens of thousands of people are subject to the same repeated injustice. Most of them have no idea that they might have been unfairly treated. If they try to use official procedures for complaint and recompense most of them will fail. The authorities’ repeated mantra is that the system is ‘the best and fairest way’.

It could be, but it isn’t. And one person’s attempts to make things better have been met with denial, opposition, obfuscation, and the use of official processes to discourage media attention, by a public agency which is “independent of government”.

The Office of Qualifications and Examinations Regulation (Ofqual) is charged with regulating and maintaining standards and confidence in GCSEs, A levels, AS levels, and vocational and technical qualifications. Ten years ago Ofqual were aware of some potential problems in grading. To determine the extent of the problem, they took entire cohorts of GCSE, AS and A Level scripts and re-marked them, comparing the marks given by an ordinary examiner to comparable re-marks given by a senior examiner. Eventually this led to two careful and scholarly reports: Marking Consistency Metrics in 2016 and Marking Consistency Metrics – An Update  in 2018.

The reports showed varying reliability in the grades awarded by examiners, compared with the ‘true’ or ‘definitive’ grade awarded by a senior examiner. Dennis Sherwood, an independent analyst and consultant, interpreted Ofqual’s measurements of grade reliability as a consequence of what he termed ‘fuzziness’. Fuzziness is the range around a senior examiner’s ‘definitive’ mark that contains the ‘legitimate’ marks given by an ordinary examiner. The 2018 report found that grades for, say, English and History are much less reliable than those for Maths and Physics. In Sherwood’s terms, the ‘fuzziness’ of the marks associated with English and History is greater than for Maths and Physics.

Problems arise when a marking range straddles a grade boundary. For example, if a script is legitimately marked in a range from 38-42, but a grade boundary is set at 40, then more than one grade could result from that one script, depending on who marks it and how. Ofqual have admitted that this is the case:

“…more than one grade could well be a legitimate reflection of a student’s performance and they would both be a sound estimate of that student’s ability at that point in time based on the available evidence from the assessment they have undertaken.” (Ofqual, 2019).

The 2016 report says: “… the wider the grade boundary locations, the greater the probability of candidates receiving the definitive grade.” GCSEs have nine grades plus unclassified, and A-levels have six plus unclassified, meaning grade widths are inevitably narrower than, for example, university degree classifications with just four plus fail. With comparatively narrow grade widths more candidates will be close to a boundary. In other words, and however good the marking is, grading for many candidates will not always give a ’true’ or ‘definitive’ grade.

This situation is admitted by Ofqual and has been known for more than five years, since the 2018 Report. Dr Michelle Meadows, formerly Ofqual’s Executive Director for Strategy, Risk and Research, said in evidence to the House of Lords Education for 11-16 year olds Committee (2023) on 30 March 2023:

It’s really important that people don’t put too much weight on any individual grade. … I know, unfortunately, that a lot of weight is placed on particular GCSEs for progression, maths and English being the obvious ones. In maths that is less problematic because the assessment in maths is generally highly reliable. In English that is problematic. This is not a failure of our GCSE system. This is the reality of assessment. It is the same around the world. There is no easy fix, I am afraid. It is how we use the grades that needs to change rather than creating a system of lengthy assessments.” (emphasis added).

Dame Glenys Stacey, Ofqual’s Chief Regulator until 2016, was reappointed as Acting Chief Regulator after the departure of Sally Collier in the aftermath of the 2020 results, and she said in 2020 (House of Commons Education Committee, 2020a: Q1059):

“It is interesting how much faith we put in examination and the grade that comes out of that. We know from research, as I think Michelle mentioned, that we have faith in them, but they are reliable to one grade either way.”  (emphasis added)

According to Ofqual’s own research, we have a national system of grading that is only 95% reliable – and then only if you accept that grades are reliable within plus or minus a grade. The problem is that most people use grades more precisely than that. If you don’t get a grade 4 or above in GCSE English or Mathematics, you may be allowed to progress to educational routes post-16, but you must take a resit alongside your next phase of study, and will not be allowed to continue if your resit grade is still 3 or below. If you miss out by just one grade at A-level, your chosen  university may reject you. Although marking meets the best international standards, grading still contains much individual unfairness. That means many students may miss out on their preferred university, be forced to wait a year to try again, or decide not to enter higher education at all.

We know this mainly because of the efforts of Dennis Sherwood, who started writing about problems with grading five years ago. Sherwood’s analyses attracted media attention but often his findings were rejected by Ofqual, for example in Camilla Turner’s Daily Telegraph report of 25 August 2018, when an Ofqual spokesman was quoted as saying: ‘Mr Sherwood’s research is “entirely without merit” and has drawn “incorrect conclusions’ (Turner, 2018).

Ofqual tried to shut down Sherwood’s commentaries, and complained to the Independent Press Standards Organisation (IPSO) about a Sunday Times article headlined ‘Revealed – A-level results are 48% wrong’ published on 11 August 2019. IPSO’s finding upheld the complaint, but only on the narrow grounds that the newspaper had not made it sufficiently clear that the use of the word ‘wrong’ was the newspaper’s, and not Ofqual’s, characterisation of the research. However the IPSO ruling said:

“It was not significantly misleading to report that 48% of grades could be “wrong”, in circumstances where the research indicated that, in 48% of cases, a senior examiner could have awarded a different grade to that awarded by the examiner who had marked the paper. The complainant had accepted that different grades could be awarded as a result of inconsistencies in marking, but disagreed with the characterisation of the research which had been adopted by the publication.”

Sherwood’s argument has never been refuted. Ofqual, with its statutory responsibility to maintain public confidence in qualifications, was trying to ignore or attack stories that ‘one grade in four is wrong’. That tactic might have succeeded, were it not for Covid. The story of the infamous examinations algorithm, ultimately abandoned, need not be repeated here. However it showed, first, that few parents and indeed teachers understood how the grading system worked. Secondly, Ofqual’s defence of the flawed 2020 algorithm was so focused on the collective unfairness of grade inflation between one year and the next that they failed to recognise that their ‘solution’ moved grading from a national competition to an intensely local one. That made individual unfairnesses very visible, there was a public outcry and the algorithm was abandoned. Individual unfairness in grading persists – but has reverted to its former obscurity.

Dennis Sherwood accordingly wrote a book, Missing the Mark, which I reviewed for HEPI, setting out his arguments in detail. It seemed to be persuading more in the educational media to give his arguments the space they deserved. He was no longer entirely alone, with a small group (including me) finding his arguments convincing. Support from various media, notably the HEPI blog, gave him space to make his argument. However, as in the case of Mr Bates and the Post Office, there were still just a few individuals ranged against the forces of Ofqual and (some of) the educational establishment.

On 8 June 2023 I wrote ‘If A-level grades are unreliable, what should admission officers do? for HEPI, arguing that universities should recognise the limited reliability of A-level grades by giving candidates the benefit of the doubt, uplifting all achieved results by one grade. That blog was perhaps provocative but it did at least recognise the problem and suggest a short-term fix. My 2020 explanation about the algorithm had become the most-read HEPI blog ever, and I was invited, as I had been every year since 2020, to contribute a further blog to HEPI, to be published near to A-level results day. My follow-up to the June blog advised students and parents how to respond if they had fallen short of an offer they had accepted. I submitted it to HEPI but it was not accepted. HEPI did however publish a blog by one of its trustees, Mary Curnock Cook, on 14 August, the Monday before results day on Thursday.

Curnock Cook is the widely-respected former head of UCAS. She began:

In this blog, I want to provide some context and challenge to two erroneous statements that are made about exam grades:

  • That ‘one in four exam grades is wrong’
  • That grades are only reliable to ‘within one grade either way’

She asserted that the statement ‘one in four exam grades is wrong’ was a ‘gross misunderstanding’, but then said:

“In many subjects there will be several marks either side of the definitive mark that are equally legitimate. They reflect the reality that even the most expert and experienced examiners in a subject will not always agree on the precise number of marks that an essay or longer answer is worth. But those different marks are not ‘wrong’.”

In other words, as admitted by Ofqual, more than one grade could be a ‘legitimate’ assessment of the outcome for an individual. Huy Duong, another critic of the 2020 algorithm, had been widely quoted in the media in 2020 after he predicted the exact outcomes of the algorithm a week before the publication of results. He commented on Curnock Cook’s blog:

”… a lot of this is simply playing with words … whichever definitions of ‘wrong’ and ‘rights’ the establishment chooses to use, it is irrefutable that students are subjected to a grade lottery … If, as the author and the establishment contend, for a given script, both “Pass” and “Fail” are equally legitimate, then for the student’s certificate to state only either “Pass” or “Fail”, that certificate is stating a half truth.”

Curnock Cook then addressed the supposedly ‘erroneous’ statement that “grades are only reliable to ‘within one grade either way” – the statement made by Glenys Stacey as Chief Regulator – saying:

“Some commentators have chosen to weaponise this statement in a way that shows poor understanding of the concepts underpinning reliable and valid assessment and risks doing immense damage to students and to public confidence in our exam system.” 

How it is that Sherwood’s analysis shows ‘poor understanding’ is not explained. On the contrary, he seems to have a clear understanding of what Ofqual themselves have admitted. Curnock Cook said the claim about reliability had been taken out of context, but the context is not international tests of collective grading reliability, but the way universities and individual students actually use the grades.

Curnock Cook’s blog was welcomed by influential commentators like Jonathan Simons of Public First, a government favourite for research and PR, and some educationists such as Geoff Barton of the Association of School and College Leaders. She said that talking about unreliable grades “risks doing immense damage to students and to public confidence in our exam system”. Indeed it does, but the risk lies not in pointing out that the emperor has no clothes. The real risk is in not changing the system which remains unfair to so many individuals. The emperor still has no clothes, and it is time to redress things.

Most people who suffer injustice in grading do not even know it has happened. For individuals who do know, most will find that using official procedures to complain or appeal is expensive, and unlikely to change the outcome. In his campaign to illuminate the problem Mr Sherwood, like Mr Bates, met denial, opposition and the use of official processes to discourage the media from continuing to cover the story. People in the organisations concerned know how the system actually works, but they don’t want it to be widely known, for the sake of public confidence in the system. Groupthink puts collective inter-cohort ‘fairness’ ahead of fairness to every individual in every cohort. There was even, in 2020, blind faith in a computer system which was later proved to be faulty.

Public confidence in the qualifications and examinations system is of course absolutely vital. But the need for public confidence does not mean that individual unfairness on a large scale should be tolerated and ignored. There are several possible solutions to the problems of grading unreliability, and many would have little direct cost. HE institutions would have to take even greater care in using grades, as part of their wider assessment of the potential and abilities of candidates for their courses. That is a small price to pay for maintaining public confidence in a national system which everyone could be proud of for its fairness as well as its international standing.

This editorial draws on my article first published in The Oxford Magazine No 458, ‘Maintaining public confidence in an unfair system – the case of school examination grades’, and uses some parts of the text with permission.

Rob Cuthbert is Emeritus Professor of Higher Education Management, University of the West of England and Joint Managing Partner, Practical Academics rob.cuthbert@btinternet.com. Twitter @RobCuthbert

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Editorial: The End of the Year Show

by Rob Cuthbert

The UK HE academic year 2022-2023 is coming to an end, or not, amid disputes, unrest and polarised attitudes which seem unprecedented. Recent years have seen previous strikes, days of action, marking and assessment boycotts and more, but nothing quite like this. At the time of writing there seems little prospect of rapprochement between the employers and the Universities and Colleges Union. So the marking and assessment boycott continues, as ‘action short of a strike’ (ASOS). Many students – no-one knows how many – have not received their degrees on time, and there are many reports of swingeing deductions of pay for those involved in the boycott – many, but we don’t know how many, staff and institutions are affected. 

For the students who should by now be graduates this is an unhappy end to a repeatedly troubled period of study in HE and beforehand. Those who took GCSEs in 2018 are the most-assessed school cohort ever, after repeated government policy changes affecting their primary as well as secondary education. They then experienced the disastrous shambles of the A-level algorithm in 2020, before embarking on a mostly locked-down higher education experience which for many was also punctuated by academic staff strikes prompted by low pay, poor conditions and huge reductions in the USS pension entitlement. And then at the end of their three disrupted years of study comes this final blow, as some will not receive marks and therefore final awards before September, October or who knows when. Their progression to further study or employment may also be on hold, if as so often it depends on final results. To make things even worse, universities, under pressure from government, the media, and the regulator OfS, have cut back sharply on the proportion of first class honours to be awarded. Even graduands with first class results for their first two years may be in for future disappointment.

Universities were at pains throughout the lockdowns to argue that the alternative on-line provision they made was of equal value and maintained the same standards; it was convenient and inevitable that government would agree. Many staff worked wonders in redesigning their teaching for lockdown, almost overnight, so that much teaching might indeed have maintained standards. But universities’ marketing in most cases promotes a much broader vision of the student experience involving a range of curricular and extracurricular activities, many of which require physical attendance on campus. The legal situation is unclear, not least because there is no generic university-student contract, despite the best efforts of leading authority and OfS board member David Palfreyman, who has long argued for just such a contract in his definitive work with Dennis Farrington, The Law of Higher Education.

Nevertheless collective action by students is gathering momentum. On 16 March 2023 lawyers Farrer & Co issued advice to universities trying to deal with UCU action in the ongoing dispute. They noted that “… Student Group Claim is already seeking to recover financial compensation for students from leading universities for disruption to academic degrees caused by Covid-19 and strikes by university staff. With the level of industrial action taking place now, it would not be surprising to see similar claims being brought, potentially both in relation to strike action and ASOS.”

Universities face the uncertain but possibly costly outcome to that action as they try to cope with a rapid and massive loss of real income. Mark Corver (DataHE/THE) tweeted on 19 April 2023 about the March 2023 inflation figures, showing a 12-month change of 14%. The real value of fees has fallen 32% since 2012, when £9000 fees were introduced. In 2023 prices, fees should now be £13530; in 2012 prices they are actually now worth only £6150. Universities have lost the equivalent of £2.6billion in less than 18 months. At the same time the USS revaluation implied big cuts for staff and further massive costs for employers, until the latest changes suggested some relief. However universities’ TPS pension bill soared by £125million and Tom Williams reported for Times Higher Education on 30 May 2023 that universities were seeking Treasury relief for the steep increase in TPS payments from April 2024. The government seems disinclined to offer any relief, and is even doubling down by proposing to tighten the rules on international students and their dependants, which seems targeted at limiting the income of universities probably most in need of financial support.

UCU continues to assert that universities could afford a more generous pay increase than the offer on the table, but as David Kernohan explained for Wonkhe on 30 January 2023, most of the surpluses for the HE sector as a whole are confined to a handful of elite institutions. The system and structures are hugely complex: “There is a national pay bargaining system in higher education, though not all providers are party to it. National bargaining is fair because it supports equal pay for equal work, but as a consequence it constrains the overall offer to that which can be afforded by the most precarious employer and it can struggle to accommodate specific local issues.” There are arguments on both sides about whether ‘shiny new buildings’ should have been preferred to better staff pay in recent years, but the decline in HE staff pay has gone in step with the much broader decline in public sector pay over the last ten years. The current widespread unrest, with strikes by such improbably militant groups as schoolteachers, nurses, junior doctors and even hospital consultants, is a stark reminder of the precipitous decline in public spending, with its impact on not only pay but the quality of public services and working conditions for public servants. Many, it seems, have simply had enough of putting up with it and decided to draw a line, especially after so many had gone the extra mile to keep things going during the pandemic.

Even in early July the exchange of letters between employers and unions did not suggest that a resolution of the dispute was close. Tom Williams reported for Times Higher Education on 16 May 2023 on the growing pressures on managers, staff and students as the UCU marking and assessment boycott spread. David Kernohan provided a superb explanation on 26 June 2023 of where we are, how we got there, and what might happen next: “What is beginning to emerge at a local level – as exemplified by the joint statement between the UCU branch executive and vice chancellor at the University of York Charlie Jeffery – is a position where it is agreed that staff deserve to be paid more, and the universities need more money to be able to do so. Here we also find a focus on longer term thinking about pay, with both sides of the dispute keen to avoid annual industrial action.”

That may be a necessary precursor to actual negotiation to resolve the dispute, but such resolution still seems distant, and attitudes seem to be hardening as the marking and assessment boycott hits the target and explodes. Jim Dickinson’s blog for Wonkhe on 20 April 2023 speculated about the consequences of universities’ withholding pay for partial performance of academic contracts, and whether notional allowances for marking could be deemed reasonable, in a legal sense. Since then there have been horror stories about universities making very large deductions from pay, 50% or even 100%, for many months. We are in Ashes-Bairstow-stumping territory: deductions may be legal, but would you want to win a dispute this way? Is this the way to treat staff who only very recently moved mountains to keep the show on the road during Covid lockdowns?

The impact of the boycott is not just on staff incomes, nor even just on delays for students in getting their final marks and awards. The situation is a test for university management everywhere in how they respond. There are reports of universities making alternative arrangements for marking which seem to fall well short of a commitment to maintaining academic standards. In some universities some students have not received final grades. Others are reported to be resorting to apparently less-qualified staff or PhD students to mark students’ work to avoid graduation delays. If this is happening it suggests a reckless disregard not only for the long-term maintenance of academic standards, but also for long-term relationships with staff who will think their values are being trashed along with their pay and working conditions.

The producers of those end-of-the-pier shows knew what would play well. The government has produced higher education’s end of the year show and it should have known better, because none of the audiences find it popular or entertaining. Nevertheless, this show might run and run …

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Irregulation: is the Office for Students fit for purpose?

by Rob Cuthbert, SRHE News Editor

The House of Lords Industry and Regulators Committee has decided to investigate the OfS. The Committee, with a remit “to consider matters relating to industry, including the policies of His Majesty’s Government to promote industrial growth, skills and competitiveness, and to scrutinise the work of UK regulators”, published 12 questions on which it invited evidence. The first three questions nail it:

  1. Are the OfS’ statutory duties clear and appropriate? How successful has the OfS been in performing these duties, and have some duties been prioritised over others?
  2. How closely does the OfS’ regulatory framework adhere to its statutory duties? How has this framework developed over time, and what impacts has this had on higher education providers?
  3. What is the nature of the relationship between the OfS and the Government? Does this strike the right balance between providing guidance and maintaining regulatory independence?

Michael Salmon, News Editor for Wonkhe, said on 3 March 2023: “This is much of what sector groups have been calling for, and reflects concerns raised in OfS’ recently published review of its engagement with universities.” The HE sector’s ‘mission groups’, memorably labelled ‘gangs’ by the late David Watson, wrote collectively to the new Education Select Committee chair Robin Walker on 16 January 2023 to ask for a proper review of the Office for Students: “… there is growing concern that the OfS is not implementing a fully risk-based approach, that it is not genuinely independent and that it is failing to meet standards that we would expect from the Regulators’ Code.”

The concerns are not limited to people within the sector. Ian Mansfield, now at Policy Exchange, former special adviser in the DfE to Gavin Williamson and Michele Donelan, wrote for Times Higher Education on 16 February 2023 complaining that “The OfS has thus far failed to live up to the ambition of its creators to be light-touch and proportionate. … However, universities must take their share of responsibility. Despite being part of a mass participation system, receiving significant taxpayer funding, too many do not accept the basic fact that they should be regulated.” Lawyer Smita Jamdar of Shakespeare Martineau tweeted: “I come across v few institutions who resist being regulated. I come across more who are unhappy about the lack of pretty basic safeguards for procedural fairness. People like Mansfield who have egged the OfS on to rush to start investigations carry some (much?) of the blame.” She then wrote in Times Higher Education on 8 March 2023 that “the Office for Students’ published approach to monitoring the risk of breaches of registration conditions demonstrates that it lacks basic safeguards around transparency, fairness and accountability.” Sometimes if you are attacked from all sides you might be in the right place, but the OfS will struggle to argue that case: consider those three questions from the Lords Committee.

Are the OfS’ statutory duties clear and appropriate? How successful has the OfS been in performing these duties, and have some duties been prioritised over others?

This goes to the heart of the statute establishing the OfS, the Higher Education and Research Act 2017 (HERA).  HERA explicitly aimed to institutionalise a market for higher education because former Universities Minister David Willetts believed that market competition would ‘drive up quality’. One of his  successors Jo Johnson continued in that mistaken but fervently held belief as he steered HERA to become law. However the ‘disruptive’ innovators encouraged as new entrants have mostly created more problems than solutions, despite some small but distinctive successes like the Dyson Institute.

There is no space here to explore the failure of this kind of market, but one repeated motif in policy pronouncements before and since might be summarised as ‘Why won’t they do what we want?’. The answer is not that universities resist regulation (though some may do) but, more surprisingly, is that ‘You can’t buck the market’. There has always been intense competition between HE providers, for reputation and for the things which flow from that – students and research income – but often the competition is not overtly financial. Policymakers failed to understand institutional realities then, and even more so now. Policymakers introduced £9000 fees in the mistaken belief that a spectrum of fees would emerge reflecting quality differences. Anyone in any university could have told them, as many did, then that no self-respecting university would charge less than £9000, for the real reputational fear of declaring ‘low’ quality. The Higher Education Funding Council for England no doubt did advise just that, but HEFCE was of course abolished by HERA. Now we have a regulator which seems as ill-informed about institutional realities as policymakers continue to be.

Institutions actually respond rapidly to market forces and regulatory threats. At one end of the market, conditional unconditional offers by some universities were a predictable and rational response to accentuated competition for students. A combination of shame and regulatory threat forced their abandonment. At the other end, the declining real income from home undergraduate students drives expansion of international student numbers with higher fees at the same time as well-qualified home applicants are rejected – a saga which is yet to play out but may have toxic consequences for government. And there are growing lacunae of provision in some geographical areas and in some subjects, as market behaviour which makes sense for institutions delivers irrational distribution of provision across the country. This is market failure – because we have the wrong kind of legally-enacted market, and the wrong kind of regulation. The OfS’s duties may be clear, but they are not appropriate.

How closely does the OfS’ regulatory framework adhere to its statutory duties? How has this framework developed over time, and what impacts has this had on higher education providers?

Andrew Sentance (Cambridge Econometrics) argued in The Times on 14 February 2023 that there has been a broad failure of regulation since privatisation and it was time for a complete overhaul. The OfS may be an example, but it is probably untypical because it was so likely to fail. The history of OfS deserves to be written as a case study in regulatory failure, and one chapter will surely start with former Director of Fair Access Les Ebdon’s accurate prediction that “I can tell you exactly what the OfS will do. It will do whatever the government of the day wants it to do.” OfS shortcomings were at first masked by the skills and knowledge of its first chair, Sir Michael Barber, and first CEO Nicola Dandridge. Barber had been in and around government and HE for many years, and though not popular in HE was deeply thoughtful and knowledgeable both about the sector’s performance and about the nature of regulation. Dandridge had been CEO of Universities UK with a broad appreciation of the contribution of the whole range of the HE sector. They were respected and trusted, or at least given the benefit of any doubt, as they sought to respond to the growing range of issues which the government laid at the door of the OfS, now including unexplained grade inflation, harassment and sexual misconduct, mental health and well-being, freedom of speech and increasing the diversity of provision.

The shortcomings of the OfS might even have been overcome through evolutionary change, but the government, with Gavin Williamson then still Secretary of State for Education, doubled down on its earlier mistakes when it replaced Barber and Dandridge (see below), destroying the relationship between the OfS and the sector as it struck entirely the wrong balance for a supposedly independent regulator.

What is the nature of the relationship between the OfS and the Government? Does this strike the right balance between providing guidance and maintaining regulatory independence?

The notes to the 2017 Act say: “This Act creates a new non-departmental public body, the Office for Students (OfS), as the main regulatory body, operating at arm’s length from Government, and with statutory powers to regulate providers of higher education in England.” (emphasis added). It was rumoured that Barber sought a second term as OfS chair but was denied. Former UUK chair Sir Ivor Crewe (former VC, Essex) was interviewed, as Sonia Sodha and James Tapper reported for The Observer on 14 February 2021: “Perhaps it was the long passage in Professor Sir Ivor Crewe’s book The Blunders of Our Governments about the way ministers’ mistakes never catch up with them that led Gavin Williamson to reject the expert as the new head of the Office for Students. Or maybe the education secretary was put off by the section of the 2013 book, written with the late Anthony King, dealing with how ministers put underqualified, inexperienced people in charge of public bodies. The job of independent regulator of higher education in England was instead handed to James Wharton, a 36-year-old former Tory MP with no experience in higher education who ran Boris Johnson’s leadership campaign.”

The Education Select Committee questioned Lord Wharton of Yarm on 5 February 2021 and endorsed his appointment, which was announced by OfS on 8 February 2021. Rob Merrick reported for The Independent on 2 February 2021 that Lord Wharton had been subject to ‘hard questioning’, in the course of which he said he didn’t see why he could not retain the whip, nor why his role as Boris Johnson’s campaign manager should raise any conflict of interest issues. So the ‘independent’ regulator was to have a partisan chair who would retain the government whip. Conflict of interest issues raised themselves almost immediately, as Lord Wharton was revealed to be a paid adviser to a company seeking to build a cable connection through land at the University of Portsmouth, which had also made donations to several Conservative MPs.

Wharton’s appointment was greeted with incredulity in HE, but with no signs of embarrassment on his part; he even brazenly secured the appointment of Rachel Houchen, the wife of a friend and political colleague, to the OfS Board, which has just two people with extensive and current HE institutional experience, one from Oxford and one from UCL. Chris Parr of Research Professional News elicited the surprising information from the OfS on 13 March 2023 that the OfS Chair has only visited five universities since his appointment more than 2 years ago – Nottingham, King’s College London, Cambridge, Sheffield Hallam University and The Engineering and Design Institute in London.

OfS, ‘having regard to ministers’ as statute demands, started to leave HE realities behind. DfE wrote frequent letters to the OfS and the OfS jumped to respond. An OfS consultation document issued on 26 March 2021 put into practice the ‘instructions’ received earlier from Secretary of State Gavin Williamson, proposing to steer more funds to STEM subjects and, among other things, halve additional funding for performing arts, media studies and archaeology courses. WonkHE’s David Kernohan gave his critical analysis on the same day. OfS announced on 30 March 2021 that after the first phase of a review of the NSS, commissioned by Universities Minister Michele Donelan, there would be ‘major changes’ including dropping all references to ‘student satisfaction’. Consistent reports that 85% or more of students in most universities are satisfied with their experience would be embarrassing for a government determined to prove otherwise.

Not a buffer, an irregulator

In the past funding councils were statutorily responsible for in effect providing a buffer between HE and government, to regulate excesses on either side. There is no danger of ‘provider capture’ now that the arm’s-length relationship with government has such short arms. However the limitations of the OfS are being increasingly exposed, not least by the remaining Lords Committee questions, especially No 4: Does the OfS have sufficient powers, resources and expertise to meet its duties? How has its expertise been affected by the Quality Assurance Agency for Higher Education’s decision not to continue as the OfS’ Designated Quality Body?

The QAA withdrew as DQB because the OfS expectations were incompatible with QAA’s broader remit and international roles and indeed the requirements of the European Association for Quality Assurance (ENQA) – which makes it unlikely that an international provider in Europe would agree to take its place as DQB. The OfS as ‘interim’ quality body has lived up to its threat to put ‘boots on the ground’; even though repeated tweaks of its Key Performance Measures have not yet produced any persuasive identification of ‘low quality courses’.

Nor has OfS shown that it will take any notice of widespread HE opinion, as UUK’s Charlotte Snelling reported in despair in her Wonkhe blog on 31 October 2022. On 9 March 2023 OfS announced a consultation on how it should have its investigations funded. The OfS has powers to make such charges following orders laid in Parliament only in December 2022, and “This consultation is not seeking views on the powers that the Regulations give the OfS or whether we should seek to recover the costs of our investigations. We are also not seeking views on matters relating to the OfS’s approach to monitoring registered providers, which may lead to us opening or conducting investigations.” The OfS plans to recover all staff and other costs attributable to the investigation, which it is entitled to do by those orders. It is a sham ‘consultation’, since it is clear what is intended and it is wholly predictable that the OfS will do almost exactly what is proposed.

The role of buffer was condemned as ‘backward-looking’ by Jo Johnson in his recent evidence to the Lords Committee; for good measure he also described QAA as a legacy from a previous era, even though he made clear the undesirability of OfS being more than an interim quality body. But we might at least expect the OfS to show some understanding and appreciation of the difficulties which institutions face, especially with rapidly declining levels of real income from tuition fees. Instead OfS put its fees up by 13%: Gloucestershire VC Stephen Marston, a former senior civil servant who also worked in HEFCE, said in Times Higher Education on 16 January 2023 that the increase was unacceptable. John Morgan reported in THE on the same day that the ‘shameful’ 13% rise would push the largest universities’ fees above £200,000. OfS chief executive Susan Lapworth blogged shamelessly on 26 January 2023 about how OfS plans to ‘refresh its engagement’ with universities and other providers.

To sum up, in the words of Paul Ashwin (Lancaster) and former Secretary of State Charles Clarke:

“Overall, we have a situation in which the OfS has become more interventionist to protect ‘the student interest’, apparently as defined by ministers and certain sections of the media, while its expertise to understand what such interventions involve has fallen significantly. Moreover, it is very unclear what forms of intervention the OfS considers could be effective in changing university behaviours in the desired direction. Together, these points represent a serious challenge to the legitimacy of the OfS as a regulator.”

Effective regulation in higher education depends on the willing, or at least grudging, consent of the regulated, but that consent has been deliberately dismantled. Instead the Office for Students is collapsing in an orgy of partisanship and wilful disregard for the real interests of higher education and its students.

Rob Cuthbert is Emeritus Professor of Higher Education Management, University of the West of England and Joint Managing Partner, Practical Academics rob.cuthbert@btinternet.com. Twitter @RobCuthbert

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A pantomime without a happy ending

The year-long pantomime that was government in 2022 started trying to be managerial and serious, just as the true pantomime season got into full swing and TV started showing the usual repeats specials. Rather too much sherry and mince pies before the pantomime highlights compilation meant that I fell asleep during A Christmas Carol – so I’m not sure if this was just a dream (or a nightmare) …

This year every university and college is putting on its own pantomime. What’s showing near you? We offer these plot summaries to help you choose what to watch.

Cinderella

Higher Education Cinderella has been condemned to a life of servitude, enforced by the ugly sisters DfE and the Office for Students (you can’t usually tell them apart). Life is only tolerable for HE Cinderella thanks to all the friendly student mice, and UUK, an apparently kindly character in the service of the household, but with suspiciously shiny Buttons. There is much excitement in the land as Parliament decides to stage a magnificent Election Ball to find a suitable person to be the government Prince. Cinderella would love to go but has no well-paid staff to wear; the DfE and OfS ugly sisters prepare eagerly by appointing more recruitment consultants. Suddenly the UCU Fairy Godmother appears and declares “You shall go to the Election Ball”. The USS pumpkin is miraculously transformed into a golden pension and the student mice turn into horses, although there do seem to be fewer of them. Best of all, Cinderella’s pay rags turn into a shimmering and apparently permanent contract, and her glass ceiling is transformed into slippers. Cinderella climbs into her pension, pulled by all the student horses, to attend the Election, but her Fairy Godmother warns her that she must return home before the election result is announced. At the Election Ball there are several wannabe Princes: none appear to be very Charming, but nevertheless they pay her close attention, making all kinds of promises. Some even make pledges. Suddenly the first exit poll appears and Cinderella rushes back home, losing a glass slipper in her haste. The pension turns back into a pumpkin, and the Fairy Godmother has disappeared and seems unable to work her magic. However there is a new Prince after the Election Ball, who has announced that he will scour the kingdom to find the person who can wear the glass slipper. He visits the household and cries with delight that Higher Education Cinderella is the one for him, but since there is only one glass slipper there must be a cutback in student numbers. Cinderella goes back to sit on the pumpkin with her low pay, weeping over the lost mice. She realises the glass slipper thing was all cobblers.

Dick Whittington

Higher Education Dick has lost more and more income as his student fees were eroded by inflation, but he hopes that if he strikes out for a better life he might find somewhere the staff are paid with gold. He travels hopefully and reaches what might have been the golden triangle, but it seems no better than the old place. He spends years trying to make his fortune, without success. His Admissions Cat catches lots of home student mice, but he is forced to send it abroad in the hope of making his fortune from lots of international students. In despair Dick strikes out again, accompanied by Freedom of Speech Bill.

Dick (suspiciously):                     “Is there somebody following us?

Bill:                                                 ”Let’s ask the audience. Is there anybody following us?”

Audience (shouting excitedly): “It’s the minister!”

Bill:                                                 “Where is she?”

Audience (still excitedly):           “She’s behind you!”

Bill:                                                 “Oh no she’s not”

Audience:                                      “Oh yes she is!”

And they were right, the minister was right behind the Bill. Bill trudges on but suffers so many proposed amendments he slows down until he eventually gets passed. On the road Dick hears the sound of UCU bells saying to him “Your turn again, Whittington” and he goes back to his place on the picket line.

Jack and the Beanstalk

Jack lived in desperately poor circumstances with his departmental colleagues, until one day all he had left was one research grant. He decided to take his research to the conference market to see if he could generate any more funds. But even before he got to the conference he met a pro vice-chancellor (Research) who said if he handed over his grant as a contribution to overheads the PVC would give him a handful of sabbatical beans. He went back excitedly to his department to tell them the good news, but they pointed out that by giving the grant away the whole department was doomed. Jack was distraught and he threw the sabbatical beans into the departmental workload model. The next day when he woke up he was astonished to see that everywhere he had thrown a sabbatical, a research grant application had sprung up. Pretty soon the grant applications had grown into a full-fledged research grant money tree which stretched right up into the UKRI. Jack started to climb and when he got to the top he discovered a land where there lived a giant called Russell G. He crept into the giant’s home, sneaked away with some more research grants and went back to his department. That kept them going for a while, but soon they needed more funds and Jack had to climb the money tree again. This time the giant was waiting for him, and roared “Fee, Fi, Fo, Fum, I smell the blood of a teaching institution.” Jack raced back to the money tree with the giant close behind, scrambled back down to the ground and hacked at the money tree until it toppled over. Unfortunately the giant was already halfway down. It fell right on the top of the department and squashed it flat, leaving only a handful of the most research-active staff, which Russell G picked up before leaving.

Sleeping Beauty

A Higher Education princess is warned that if she pierces her tuition with a student fee she will die. She tries to rid the kingdom of all traces of tuition fees, but still they slip in and gradually get bigger until they become impossible to avoid. At last she succumbs and as the fee takes effect she falls into a deep sleep, becoming lost because she is, like almost everyone else, beyond the reach of Test and Trace. Nothing will wake her until one day a prince arrives on a pantomime horse and vows to rescue her from her slumbers. The horse is played by the twins REF and TEF: no-one is quite sure which end is which, until the front half confirms the protection of the research budget and all the talk about low quality courses comes out of the rear end. Before the Prince can rescue the princess he decides, out of an abundance of caution, to commission a review by the Office of Budget Responsibility. (In the past this had, unwisely, been deemed unnecessary for a pantomime with a short run.) The OBR review shows that waking the princess will cost almost as much each year as Covid PPE contracts, whose benefits are mostly still being sought long after the VIP lane was closed. So the prince decides to leave her asleep.

In every case the performance ends with the audience singing a seasonal favourite, “The 2022 days of government”, ending with the chorus:

“On the last day of 2022, the PM sent to me:

five Secretaries of State

four DfE reshuffles

three HE Ministers

two pension schemes

and an HE (Freedom of Speech) Bill)”

… then I woke up, and I wasn’t sure whether this was Christmas Past, Christmas Present or Christmas Future. You decide.

Rob Cuthbert, editor of SRHE News and Blog, is emeritus professor of higher education management, Fellow of the Academy of Social Sciences and Fellow of SRHE. He is an independent academic consultant whose previous roles include deputy vice-chancellor at the University of the West of England, editor of Higher Education Review, Chair of the Society for Research into Higher Education, and government policy adviser and consultant in the UK/Europe, North America, Africa, and China.

Email rob.cuthbert@uwe.ac.uk, Twitter @RobCuthbert.

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SRHE News at 50: Looking back…

by Rob Cuthbert

SRHE News is now 50 issues old, covering a momentous 12 years for higher education worldwide, but especially in the UK, and even more especially in England – an opportunity to reflect on what we thought and how we felt as it happened, and whether things seem different now.

Since 2010 the UK has seen four general elections, four prime ministers, and in England nine Secretaries of State for Education, and seven ministers for higher education (two appointed twice). In that time Brexit accounted for much political turmoil but ‘got done’, after a fashion. Undergraduate fees were trebled, to deliver most tuition income via students rather than a funding agency. The Higher Education and Research Act 2017 aimed to enshrine the market with students as customers, and established the Office for Students. There was much political talk of ‘low quality courses’; the Teaching Excellence Framework rose and fell. Two Research Excellence Framework exercises continued the remorseless evidence-defying concentration of research funding. Publishing worldwide was roiled by open access initiatives, especially the EU-inspired ‘Plan S’. Vice chancellors’ salaries soared into the stratosphere but more and more staff joined the precariat; industrial action became commonplace as job insecurity and low pay for many was aggravated by swingeing reductions in USS pension entitlements. Covid disrupted everything with a lightning shift towards online learning amid much student dissatisfaction, but enrolments surged. Government incompetence accentuated massive problems with school examinations and HE admissions, with disruptive enrolment changes rippling across the entire HE system. As HE coped with all this it was assailed by politicians wanting to fight culture wars, and cronyism installed apparatchiks where once there had been civil servants.

After the first issue of SRHE News in February 2010, No 2 (The World to Come), came out just before the May 2010 election with HE facing major financial cuts, but we were still upbeat:

… in difficult times let us think not only of what the community can do for our institution, and what our institution can do for our students. Those things are important, but let us think too of what our higher education sector, working together, can do for the community in the difficult world to come.

Optimism dwindled as fees were tripled; No 3 asked ‘What Next?’, and the 2010 SRHE Conference feared the worst:

Two issues came through strongly at Conference … first, that this might be the end of the idea of higher education as a public/social good; and second, that the Government has chosen to deconstruct one of the UK’s greatest achievements – a higher education system which until now is still the envy of many other nations and a highly successful export brand. This is a high stakes gamble with the life chances of a whole generation. (No 4 The English experiment)

No 5 asked: Is SoTL special and precious, or too special and too precious?, suggesting that universities should take their share of responsibility for the plight of HE:

For many of our universities the “student experience” has become the organising concept, the fount of a thousand strategic priorities and key performance indicators. But the student experience tends to be conceived as if the interpretivist paradigm had never existed, becoming no more than a quantitative summation of student surveys and managerialist evaluations. The ‘student experience’ has become a stick to beat academics with, instead of the carrot that motivates them. It has also become a tool for reductionism, as students are driven ever closer to being the consumers and customers which neither they nor their teachers wish them to be. The student experience is conceived as some kind of unified average instead of being celebrated for its individually constructed uniqueness.

No 6 urged us to reframe (This isn’t why I came into higher education) and No 7 said we should be Taking the long view of higher education reform, in contrast to the short-termism embedded in HE policy, exemplified by The ‘failure’ of the CETLs and the usefulness of useless research  (No 8):

… how ‘useless’ or ‘useful’ was the scholarship of teaching and learning embedded in or stimulated by CETLs and the CETLs programme as a whole? The HEFCE-commissioned evaluation tells us only that it was not very ‘useful’ in the terms defined by the current policy framework. It tells us next to nothing about its value in other frames of reference, or even in a policy frame over a longer timescale.

In 2012 the Finch review of options for academic publishing seemed immediately to have got it wrong, as later experience showed:

we must look beyond Finch for the open access formula that ‘maximises benefits and minimizes risks’. (No 9 ‘Open access’ publishing: is gold overpriced, is green more sustainable?)

As the year progressed we were thinking about the future (No 10 Strengths, weaknesses and the future of research into higher education) and asking ourselves at the 2012 Conference What is higher education for?’ (No 11). In early 2013 we hoped that good sense might yet prevail:             

HEFCE still might, as the Government White Paper suggested, take the lead among the various sector regulatory bodies such as QAA and OIA, all having set their face against the super-merger to create a super-regulator hypothesised but not thought through by the Browne Review. (No 12 Hanging by a thread)

Alas, it didn’t:

Just like the railways, the national system of HE in England is being dismantled, with new forms of competition being imposed or encouraged. Public subsidies will continue, but in a much less transparent form, which will presumably provide growing profits for new HE providers. The rationale for spending cuts and wholesale privatisation is increasingly challenged. In sum, we seem to be edging closer to repeating the history of rail privatisation. It may not be Virgin territory, but is higher education on the right track?” (No 13 On the right track?)

Universities minister David Willetts left in a Government reshuffle in mid 2014:

… after all the noise about open access, the UK is left with a model which is out of line with the emerging preference of most of the developed world, and provides public subsidies for big publishers. This is not paradox but consistency. In open access to research, as in open access to undergraduate opportunities, David Willetts professed to improve standards and openness but his legacy is worsened access for some, increased cost and debt for many, a transfer of public funds to private sector providers, and a system which is likely to cost the government more than the system he inherited. (No 17 This is an ex-Minister)

However, his tenure was probably the high point of the last 12 years. After musing about Degrees of freedom (No 14) by early 2015 we had resorted to satire (with topical cricket references):               

This editorial is in affectionate memory of policy making for English higher education, whose demise is deeply lamented. (No 15 Reputation in Ashes)

But some of the problems of HE are self-inflicted: the woeful experience of UNC Chapel Hill was an example of

a long-term institutional systemic failure of academic accountability and quality assurance. The sorry saga reminds us that while embracing plurality and difference in higher education is a necessary condition of academic excellence, inspiring future generations also needs a sufficient measure of the more prosaic virtues of compliance and accountability. (No 18 Embracing plurality and difference in higher education – necessary but not sufficient)

By 2015 we were picking over REF outcomes (No19 Was that a foul REF?) with football analogies. We lamented the tragic loss of our former SRHE President (No 20 David Watson, 1949-2015), sadly just before he and we were able to celebrate 50 years of the Society (No 21 Special 1965-2015 Valuing research into higher education: advancing knowledge, informing policy, enhancing practice).

In October there were Green shoots but no Green Paper (No 22) but, when it finally appeared, we could only speculate, gloomily: Where do we go from here? (No 23):

The Green Paper on HE issued in November 2015 suggests that the problem with English HE is its failure to embrace the market, red in tooth and claw; the Government proposals are designed to accelerate market forces and promote competition as the solution. Teaching in some places is ‘lamentable’: solution, a Teaching Excellence Framework which sorts out sheep, goats and others, and rewards them accordingly. It is still too difficult for new providers to enter the HE market: solution, levelling the playing field to make it much easier for entrants with no track record. The market isn’t working properly: solution, sweep up most of the key agencies into a new super-regulator, the Office for Students, which will put students’ interests ‘at the heart of the system’, to echo the previous White Paper – on which there was much ado, but almost nothing to show. And much more, but with a consistent theme in which students are the key customers and what they pay for is simply economic advantage in the workplace. In 50 years we have come a long way from Robbins and ‘the general powers of the mind’, let alone the ‘transmission of a common culture’.

David Watson, with his memorable analysis of the ‘Quality Wars’, was still our guide:

Central administrators trying to standardise and ‘calibrate’ that which should be diverse do so at their peril. External examining is quintessentially subjective: academic standards are those which academics agree to be the standards, through legitimate processes. What matters are robust and rigorous processes; ‘calibration’ (if it means measurement, as it almost inevitably would) is not necessary and probably not achievable. Grade inflation is a systemic risk when competition treats students as customers: it is a predictable outcome of Government policy. The HE Academy research suggests some grade inflation at the margins; that we have not seen more is a tribute only to academics’ concern for standards in the face of institutional pressure for better ‘results’ to improve league table position. (No 24 The Thirty Years Quality War)

The Brexit referendum in 2016 gave us a new Prime Minister but by analogy suggested that parts of the HE establishment were ripe for change (No 25 Universities reel after Hexit vote). No 26 (‘May in October: a climate change for HE?’) asked: would the new PM mean changes to HE policy? Not at all:

Smita Jamdar, partner and head of the education team at lawyers Shakespeare Martineau blogged for WonkHE about the Bill … “Some, maybe even a lot, of this may change as the Bill works its way through Parliament, but the main principles on which it is founded are unlikely to. We will undoubtedly be left with a more explicitly regulated, less autonomous and less stable English higher education sector, with greater risks for prospective students, students and graduates alike. I only hope that the upside, whatever Ministers think that might be, is worth it.” (No 27 Post-truth and the Higher Education and Research Bill)

In 2017 amid political ferment we asked What’s wrong with higher education management? (No 28):

The responsibilities of HE’s governors and senior managers are clear: to stand up for the best of academic values and to be transparent about their motives – supporting sustainable research and teaching. Their role is not to be a transmission belt, either for unthinking performance measurement from above or for unthinking academic populism from below. They need to rediscover, where it is lost, their responsibility to lead the institution by exercising their independent value-based judgement, and to educate those inside and outside the institution about the legitimate perspectives of other stakeholders in the higher education enterprise, and about the inevitability of disagreement and compromise.

And then in No 29 ‘What’s wrong with politicians in HE?’:

The storm brewing since the election was sparked into life by the intervention of Lord Adonis, self-styled architect of the fees policy and director of the No 10 Policy Unit under Tony Blair. It captured all the worst features of politicians in HE in one episode: selective attention to issues; pursuing personal interests in the guise of caring about the issue; selective memory; rewriting history; not taking advice from people who actually know how a policy might work; and – worst of all to academics – contempt for evidence.

The prospects for HE looked increasingly bleak (No 30 ‘HE finance after Hurricane Adonis’) and       

The excessively economic framing of HE policy is ‘nonsense on stilts’, and it will sooner or later collapse under the weight of its own absurdity. (No 31 Nonsense on stilts)

The government overreached itself with its winner-takes-all mentality to quango appointments, when the execrable Toby Young’s appointment to the Office for Students board was overturned (No 32: The Toby Young saga and what it tells us about the blunders of our governments):

DfE civil servants trying to respond to the Commissioner for Public Appointments were between a rock and a hard place. Saving the minister and his fellow-travellers in OfS from their mistakes was a hard place to be, but the civil servants’ biggest mistake was losing hold of the rock of civil service integrity.

But it wasn’t just ‘them’ doing it to ‘us’:

Too many ‘academic staff’ are less likely to see the bigger picture, and more likely to weaponise educational and academic values for some real or imagined battle with ‘the university’ or one of its malign manifestations: ‘the management’, ‘the admin’ or sometimes just ‘them’. But it does not need to be like this. (No 33 Doing academic work)

Populism and Donald Trump’s ‘fake news’ had taken hold in the USA; the UK had its own problems:

The Times leader writer represents a culture where distrust of the rigour of the social sciences is all too common, fuelled not only by hoaxes such as these, but also by every instance of academics who slip into unthinking intolerance of anything but a dominant perspective. The appropriate response to alternative views is rigorous examination sufficient to assess their worth, not a priori dismissal. … The price of academic freedom is eternal academic vigilance. (No 34 Fake research and trust in the social sciences)

By January 2019 we had resorted to more football analogies (No 35 Academia: the beautiful game?):

… more research is needed. And more teaching. And better policy, leadership and management. Then academia could be a beautiful game.

The open access movement was regrouping for a fresh onslaught:                              

Plan S is higher education’s version of Brexit. It may not have generated quite as much media coverage as that unreal thing, but it has its full share of intransigent minorities, suspicion on all sides, special pleading, accusations that the elite is merely looking after its own interests, and claims that a voiceless majority will be the ones who suffer the most. (No 36 Axe S?)

Meanwhile, Philip Augar’s postsecondary review, commissioned long before by PM Theresa May, had been published after a long delay, amid scepticism that it might ever see its proposals implemented:

… former education secretary Justine Greening had said it was “inconceivable” that the new Prime Minister would adopt the Augar review plans. She “believes that the model she explored in government of funding English universities through a graduate contribution plus a “skills levy” on employers could be taken up by the next prime minister.” Her plan would abolish tuition fees and loans … the Augar review’s recommendations were “hugely regressive” in increasing the burden on low- and middle-earning graduates, while lowering it for those on higher incomes … It is possible to take a very different perspective on Augar, as Nick Barr (LSE) did in declaring it progressive rather than regressive, simply because it proposed to redress the balance between FE and HE. But Greening’s comments are directed more towards heading off the Labour Party’s putative promises on tuition fees, returning to a pre-Augar position which re-institutionalises the chasm between the HE market and the micromanagement and planning of FE. (No 37 Augar and augury)

No 38 echoed that plus ça change vein (#AbolishOxbridge (or, the survival of the elitists)) and by January 2020 widespread industrial action was reflected in No 39 Happy new year? If I were you, I wouldn’t start from here:

The employers are between a rock they did not create and a hard place which they have brought on themselves. The hard place is the deep concerns of many staff about their workload and working conditions, the precarity of their employment, their pay and pensions.

And then came Covid lockdowns, bringing even more work for some, while others had too much time on our hands, so SRHE News offered a new kind of diversion – an SRHE-themed cryptic crossword. Its conspicuous lack of success did not deter a second attempt before we admitted defeat. No 40 advised What to do in the pandemic but No 41 (On not wasting a good crisis) criticised national responses:

It seems that in English higher education, some people have been determined not to waste the Covid19 crisis, either as an opportunity or as a threat. How well have they done? Consider the efforts of the Office for Students, Universities UK, and the government in England.

The A-levels debacle of 2020 prompted reflections on Policymaking in a pandemic (No 42):

My HEPI blog on 16 August 2020 about the A-levels debacle said: “for five months the Government and Ofqual have been too secretive, made bad choices, refused to listen to constructive criticism, tried to tough it out and then made the wrong concessions too late.” Not decisive, not inclusive, not transparent, and not how to make policy in a pandemic.

Things hadn’t got better in January 2021 …

What are the key issues in HE quality and standards, right now? Maintaining quality and standards with the massive transition to remote learning? Dealing with the consequences of the 2020 A-levels shambles? The student experience, now that most learning for most students is remote and off-campus? Student mental health and engagement with their studies and their peers? One or more of these, surely, ought to be our ‘new normal’ concerns. … For government, the new normal was just the same as the old normal. (No 43 Quality and standards in higher education)

… they just got worse, with the appointment of Lord Wharton as chair of OfS …

We need more people, leaders and staff on all sides, to speak truth to power – not just playing-to-the-gallery ‘our truth’, but a truth people inside and outside HE will find persuasive. (No 44 Cronyism, academic values and the degradation of debate)

… and worse:

In sum, government HE policy is in something of a hole, pursuing internally contradictory policies which might play to a wider ‘anti-woke’ agenda but in economic and political terms seem likely to run counter to any thoughts of levelling up. But the Secretary of State keeps digging, even after the great A-level disaster of 2020. It may not be too long before this becomes another fine mess. (No 45 Another fine mess)

But when PM Johnson finally reshuffled Education Secretary Gavin Williamson out of digging an even deeper hole, all we could do was hope:

We can hope that the faux outrage of the culture wars and the faux consultations on decisions already made might give way in future to something more approaching evidence-based policy and proper consultation. (No 46 English higher education policy: hope and pay)

The spectacular success of the online 2021 SRHE Conference allowed us to get back to basics:

… does research into HE also need to (re)connect and (re)build? What exactly is the territory for research into higher education now, what needs to be joined up, where should we be building? … several maps and guides … suggest a field that is maturing rather than one in immediate need of reconnection and rebuilding.(No 47 Are these transformative times for research into HE?)

 

But soon we discovered in detail how the crony-laden Office for Students proposed to attack HE’s basic values:

In 699 pages of consultation the OfS has done its bureaucratic best to profess transparency, openness and rigour, while diverting our energies and attention from what an experienced ministerial adviser called the ‘assault on the values which our HE sector holds dear’. The consultations amount to a detailed enquiry about how exactly these values should be assaulted. We are in a consultation tunnel with only one track. What we can see is probably not the light at the end of the tunnel, it may be the lights from an oncoming train. (No 48 Tunnel vision: higher education policy and the Office for Students)

In July 2022 SRHE was rocked by the end of The Helen Perkins era (No 49):

For so many SRHE members, Helen Perkins and the Society have been inseparable and it will be hard to imagine SRHE without her. But the academic and financial health of the Society have never been better, and the staff team she created but now leaves behind is a strong guarantee that SRHE will continue to develop and prosper.

For 12 years SRHE News has aimed to fulfil the ambitions of the editorial in SRHE News No 1:

SRHE News is changing, with a new editor, a new format, and some new ambitions. SRHE News will carry official communications from the Society, comment on developments in the field of research into higher education, and provide news and current awareness for the research community. The News will have a global perspective and the balance of content will reflect members’ interests. I hope we can make SRHE News a publication that informs and entertains SRHE members – academically credible journalism with a unique research-into-HE perspective.

The 2014 Conference set new challenges for SRHE News, starting with the launch of srheblog.com. We imagined that SRHE might ultimately create:   

… a website for research into HE which is:

  • differentiated and searchable, so that specialists can easily find the research that particularly interests them – as if Google Scholar had been tailored just for people doing research into HE
  • interactive, so that you can find other people with similar interests and engage in structured and unstructured discussions with them – as if SRHE Networks had suddenly gone 24/7 digital and local wherever you are
  • constantly refreshed and updated with new entries, with a range of regular targeted communications for which anyone could sign up and sign out at any time – like The Chronicle of Higher Education, the best kind of newspaper sites, or the Impact of Social Sciences blog
  • genuinely global in its reach, to promote capacity-building, inclusion for isolated researchers and breadth for researchers wishing to learn from other perspectives
  • accessible for non-specialists and useful as a vehicle for communicating research results to a broader public and improving research impact
  • entertaining, informative and readable, like SRHE News
  • and free (No 16: Sustainable blogging)

We’re still working on it …

Rob Cuthbert, editor of SRHE News and Blog, is emeritus professor of higher education management, Fellow of the Academy of Social Sciences and Fellow of SRHE. He is an independent academic consultant whose previous roles include deputy vice-chancellor at the University of the West of England, editor of Higher Education Review, Chair of the Society for Research into Higher Education, and government policy adviser and consultant in the UK/Europe, North America, Africa, and China.

Email rob.cuthbert@uwe.ac.uk, Twitter @RobCuthbert.

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Tunnel vision: higher education policy and the Office for Students

by Rob Cuthbert

In January 2022 the Office for Students published three sets of consultations, 699 pages of proposals for the regulation of student outcomes, the determination of teaching excellence, and the construction of indicators to measure student experience and outcomes. These were not separate initiatives, but part of a co-ordinated programme which needs to be seen in the context of the long-awaited government response to the 2019 Augar report, finally published in March 2022[1].

The OfS consultation announced that numerical thresholds will underpin requirements for minimum acceptable student outcomes at both undergraduate and postgraduate level. Universities and colleges not meeting these could face investigation, with fines and restrictions on their access to student loan funding available as potential sanctions. For full-time students studying a first degree, the thresholds require: 80% of students to continue into a second year of study; 75% of students to complete their qualification; 60% of students to go into professional employment or further study.

Not just numbers? OfS say: “we recognise that using our indicators to measure the outcomes a provider delivers for its students cannot reflect all aspects of the provider’s context … If a provider delivers outcomes for its students that are below a numerical threshold, we will make decisions about whether those outcomes are justified by looking at its context. This approach would result in a rounded judgement about a provider’s performance.”

But then: “… such an approach may present a challenge for some providers. This is because they must only recruit students where they have understood the commitment they are making to support their students to succeed, irrespective of their backgrounds. … Most universities and colleges relish this challenge and already deliver on it. However, some do not. While some may offer opportunities for students to enter higher education, we also see low continuation and completion rates and disappointing levels of progression to relevant employment or further study.” A warning, then, for “some”, but not “most”, providers.

The OfS approach will be fine-grained: “We would consider whether a provider has complied with condition B3 in relation to each separate indicator or split indicator. This enables us to identify ‘pockets of provision’ where performance in a specific subject, for students with specific characteristics, or in relation to partnership arrangements, falls below a numerical threshold”.

‘Selecting’ universities might think that ‘contextual judgment’ will rescue them, but may still decide to play safe in subjects where the numbers don’t look so good. ‘Recruiting’ universities, especially in ‘levelling up’ areas, might be looking at the numbers across many programmes and considering their strategy. Everyone will be incentivised to play safe and eliminate what are numerically the most marginal candidates, subjects and courses. And everyone thinks this will discriminate against disadvantaged students. For example, the University Alliance response published on 16 March 2022 said: “The University Alliance is gravely concerned that the proposals outlined by government could have unintended consequences for the least privileged students in society.”

Sally Burtonshaw (London Higher) blogged for HEPI on 26 January 2022: “As the dust begins to settle on the 699 pages of Office for Students’ (OfS) consultations and accompanying documents published on Thursday and providers across the sector begin to draft responses (deadline March 17th), it feels like there is a gaping chasm between the sector and its regulator. Language in the accompanying press release with references to ‘crack downs’, ‘tough regulatory action’ and ‘protecting students from being let down’, jars with a sector which has contributed so much throughout the pandemic.”

Diana Beech (London Higher) blogged for HEPI on 7 March 2022 about the government response to Augar and the OfS consultations: “… what we are facing now is not a series of seemingly independent consultations concerned with the minutiae of regulation, but a multi-pronged and coordinated assault on the values our higher education sector holds dear.” Diana Beech was a policy adviser to the last three ministers for universities.

SRHE Fellow Peter Scott summed it up like this: “This … ‘direction of travel’ is … based on the assumption that we should continue to distinguish between FE and HE, vocational and academic tracks, in terms of their social bases and costs. Of course, that is the current reality. Universities, especially Russell Group ones, draw a disproportionate number of their students from socially-privileged backgrounds, while FE is badly under-funded. This is why it makes (economic) sense for the Government to try to divert more students there. But is that sustainable in a country that aspires to being both democratic and dynamic? Most other countries have moved on and now think in terms of tertiary systems embracing HE, FE, on-the-job training, adult and community learning, the virtual stuff … bound together by flexible pathways and equitable funding – and, above all, by fair access. In the UK, Wales is setting the pace, while Scotland has had its ‘Learner Journey 15-24’ initiative. In England, sadly, there is no echo of such positive thinking.”

Status hierarchies must, it seems, be maintained, and not just between HE and FE, but also between universities. Contrary to expectations the Teaching Excellence Framework will rise from the ashes of the Pearce Review via the OfS’s second consultation. Earlier versions of TEF did not reliably reproduce the existing status hierarchies; some Russell Group institutions even suffered the indignity of a bronze rating. Clearly this could not be allowed to continue. So now: “The proposed TEF process is a desk-based, expert review exercise with decisions made by a panel of experts to be established by the OfS. The panel would consider providers’ submissions alongside other evidence. … TEF assessment should result in an overall rating for each provider. The overall rating would be underpinned by two aspect ratings, one for student experience and one for student outcomes but there would be no rating of individual subjects within a provider.” Such undifferentiated provider-level arrangements will surely be enough to ensure no further embarrassment for those with the highest reputations.

There will still be gold, silver and bronze awards, but not for all. The OfS script is worthy of Yes Minister: “… our minimum baseline quality requirements establish a high quality minimum for all providers. Therefore, quality identified that is materially above the relevant baseline quality requirements should be considered as ‘very high quality’ or ‘outstanding quality’ … ‘Outstanding quality’ signifies a feature of the student experience or outcomes that is among the very highest quality found in the sector for the mix of students and courses taught by a provider. … ‘Very high quality’ signifies a feature of the student experience or outcomes that is materially above the relevant minimum baseline quality requirements for the mix of students and courses taught by a provider.” Is the difference clear? If not, don’t worry, because the TEF Panel will decide.

As Sir Humphrey might have put it: it’s like the Olympics – not everyone will get on the podium. And it’s like ice dancing: judges hand out the marks based on how they rate the performance. The table of “features of excellence” spells out the criteria, for example: “The provider uses research in relevant disciplines, innovation, scholarship, professional practice and/or employer engagement to contribute to an outstanding academic experience for its students.” Whereas for high quality: “The provider uses research in relevant disciplines, innovation, scholarship, professional practice and/or employer engagement to contribute to a very high quality academic experience for its students.” Is the difference clear? If not, don’t worry, because the TEF Panel will decide.

Nick Hillman blogged for HEPI on 21 January 2022 about the OfS initiatives, reflecting on the limited success of previous attempts to shift evaluation towards metricisation, and Debbie Mcvitty blogged for Wonkhe on 24 January 2022 with a helpful potted history.There will be no surprises in the outcomes of the consultations. Whether or not the Titanic is sinking, we are consulted only on how to arrange the deckchairs. As HEPI’s Nick Hillman said: “I vividly recall what Les Ebdon, the former Director for Fair Access, said a few years ago when he was asked, “What will the Office for Students do?” His answer was, “It’s very simple. I can tell you exactly what the OfS will do. It will do whatever the government of the day wants it to do.” And so it has proved.”

Let us, then, look not at the entirely predictable outcomes, but at the style the OfS has adopted to reach them. The consultation on regulation of outcomes is telling. It takes 100 pages to assemble a rational-bureaucratic edifice in rational-bureaucratic language, with chapter headings including: “… making judgments about compliance with condition B3 … Addressing statistical uncertainty in the assessment of condition B3 … Taking regulatory action when a breach is identified …”. There could have been headings like: “How do we know how good the performance is?” or “What if something goes wrong?”. But that would have exposed the deeper questions, for which answers have already been decided. Instead we are drowned with bureaucratic detail. Details are always necessary, but we should be reminded of why they are needed. Instead these documents do their best to obscure the fait accompli which is their starting point, with a grinding remorseless pseudo-rationality which encourages you to lose sight of purposes and values.

In 699 pages of consultation the OfS has done its bureaucratic best to profess transparency, openness and rigour, while diverting our energies and attention from what an experienced ministerial adviser called the ‘assault on the values which our HE sector holds dear’. The consultations amount to a detailed enquiry about how exactly these values should be assaulted. We are in a consultation tunnel with only one track. What we can see is probably not the light at the end of the tunnel, it may be the lights from an oncoming train.

Rob Cuthbert, editor of SRHE News and Blog, is emeritus professor of higher education management, Fellow of the Academy of Social Sciences and Fellow of SRHE. He is an independent academic consultant whose previous roles include deputy vice-chancellor at the University of the West of England, editor of Higher Education Review, Chair of the Society for Research into Higher Education, and government policy adviser and consultant in the UK/Europe, North America, Africa, and China.

Email rob.cuthbert@uwe.ac.uk, Twitter @RobCuthbert.


[1] Covered elsewhere in this issue of SRHE News. SRHE members can read this and previous editions of SRHE News via https://srhe.ac.uk/my-account/

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Sir Gavalad, the Knight of the Wholly Failed

by Rob Cuthbert

There was a time when knighthood meant something. It started out as a career path for the elite, for those headed for the cavalry, but: “As knighthood evolved, a Christian ideal of knightly behaviour came to be accepted, involving respect for the church, protection of the poor and the weak, loyalty to one’s feudal or military superiors, and preservation of personal honour.” The concept may have peaked in medieval times, but myths and legends continue to frame the knight as someone whose exemplary conduct has won them distinction. The “most perfect of all knights” was Sir Galahad, one of the three Arthurian Knights of the Round Table who achieved the Holy Grail.

Knighthood continues as a reward bestowed by the monarch for supposedly meritorious service. The British Honours system has many faults and some would like to abolish it completely. Its structure and nomenclature still embodies class privilege and explicit echoes of empire, even in HE, where VCs and professors of ‘elite’ universities aspire to knighthoods while the best of the rest will usually go no higher than CBE. But with the announcement of a knighthood for Gavin Williamson the government has once again plumbed depths which would not long ago have seemed unimaginable.

There might be some embarrassment involved, even for this apparently shameless government, given that the announcement was sneaked out as the war in Ukraine was dominating newspapers and airwaves. For years Williamson had been by a country mile the least respected, least popular and least successful member of the Cabinet – and that was the view of the Conservative Party. He finally lost his ministerial post in the reshuffle in September 2021. For reasons known only to himself, the Prime Minister decided at the time to soften the blow of Williamson’s dismissal by giving him a knighthood, as Camilla Tominey’s column in The Telegraph on 5 March 2022 made clear. Presumably he could not be given a peerage, either because he did not have enough roubles, or because, against all reasonable expectation, the 46-year-old harboured ambitions of yet another political comeback. So a knighthood was the sweetener of choice. But what did he do to ‘merit’ it?

Gavin Williamson had risen without trace to become Chief Whip in Theresa May’s Cabinet. When Sir Michael Fallon resigned as Secretary of State for Defence in November 2017 the Prime Minister followed standard practice and turned to the Chief Whip for suggestions about his replacement. Williamson, to widespread astonishment, proposed himself and May, weakened after the 2017 general election, agreed. He was not successful, not respected by senior service personnel, and attracted widespread ridicule for telling Russia to “go away and shut up” in 2018. Vladimir Putin obviously took careful note. He was fired as defence secretary in 2019 for allegedly leaking details from a National Security Council meeting about Huawei’s involvement in Britain’s 5G network, which he denied.

He then supported Boris Johnson’s campaign for leadership of the Conservative Party and was rewarded by a return to Cabinet as Secretary of State for Education. It was, then, the education sector that bore the brunt of his incompetence at a time in the pandemic when effective leadership was desperately needed. Williamson stumbled from one disaster to the next, issuing vague or ambiguous advice to schools, or clear instructions just hours before they were meant to take effect, making school staff scramble to work out their implications. He announced that schools must stay open and then reversed his decision just days later. And, worst of all, he made the difficult problem of handling national examinations in 2020 far worse than it needed to be, with profound effects on schools, HE, individual students and their future careers. Policymaking in a pandemic needed to be decisive, transparent and inclusive. Instead it was indecisive, obscure and included only those outside the DfE who would be later blamed for getting it wrong. Higher education institutions did the best they could to cope with the flood of proportionately much better-qualified applicants, with no thanks to the flipflopping by the Secretary of State for Education and Ofqual which repeatedly changed the admissions arithmetic, right up to the last minute. Even so tens of thousands of young people were dissatisfied or destroyed by the results that finally emerged from the abandoned algorithm and centre-assessed grades, and denied any realistic chance of appeal. The surge in numbers in unexpected places changed institutional strategies for several years and immediately jeopardised the prospects of the next cohort of applicants.

The gratuitous damage to so many students brought to mind the last time a senior Cabinet minister had made a major promise affecting higher education and then completely reversed his decision. Liberal Democrat leader Nick Clegg pledged before the general election in 2010 to abolish student fees, then went into coalition with the Conservatives, He did not simply abandon his pledge – as Deputy Prime Minister he was party to the decision to treble student fees instead. A ‘National Scholarships Scheme’ was supposed to be some compensation but was, unsurprisingly, an insignificant damp squib; it had to be quietly abandoned. Mealy-mouthed protestations about the ‘compromises’ necessary in coalition did not dissuade the electorate from destroying the Liberal Democrats at the next general election. Clegg’s complete failure led, naturally, to a knighthood; he became Sir Nick and departed to make his fortune in the Metaverse.

It was perhaps the most egregious example of a complete failure in HE policy leading to ennoblement – until now, as Sir Gavalad becomes the second Knight of the Wholly Failed. This is not just failure, it is Massive and Shameful (M&S) Failure. But some politicians have no shame.

Such knighthoods deserve a special ceremony. Perhaps Prince Andrew could be persuaded to do the honours.

Rob Cuthbert is the editor of SRHE News and Blog, emeritus professor of higher education management, Fellow of the Academy of Social Sciences and Fellow of SRHE. He is an independent academic consultant whose previous roles include deputy vice-chancellor at the University of the West of England, editor of Higher Education Review, Chair of the Society for Research into Higher Education, and government policy adviser and consultant in the UK/Europe, North America, Africa, and China.

Email rob.cuthbert@uwe.ac.uk, Twitter @RobCuthbert.

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English higher education policy: hope and pay

by Rob Cuthbert

The long-awaited Cabinet reshuffle offers a faint hope for some improvement in HE policymaking in England: there is of course plenty of room for it. Former Secretary of State Gavin Williamson never recovered from the A-levels debacle of 2020, having already been held in low esteem before then. His standing in the HE sector was at a record low after a series of increasingly frenetic measures which seemed more like attempts to curry favour with the Conservative Party and the right wing press than coherent policy initiatives. Those measures included T-levels in post-16 education, a consultation on initial teacher training reform, the Free Speech Bill working its way through Parliament, comments on post-Covid behaviour by universities, rumoured moves on HE tuition fees, and various initiatives taken by the Office for Students in response to the Secretary of State’s frequent ‘guidance’ letters.

Announcing his departure on Twitter, Williamson said it had been a pleasure to serve in the role and that he was proud of the “transformational reforms” he had led in post-16 education. FE and schools begged to differ. A coalition of influential education bodies had written to Gavin Williamson about his T-level proposals on 29 July 2021 saying: “It is impossible to square the government’s stated ambition to ‘level up’ opportunity with the proposal to scrap most BTECs, including all larger versions of the qualifications that are deemed to overlap with A levels or T levels (86% of respondents to the review disagreed with your proposal to remove funding for qualifications on this basis) … Many young people will be adversely affected by this proposal, but disadvantaged students have the most to lose, a conclusion that your Department’s own equalities impact assessment supports.” We can hope that the new DfE team will think again.

Similarly, the consultation on ITT has been universally criticised. Oxford and Cambridge suggested in response that they might pull out of ITT provision, and two senior former inspectors savaged the recent Ofsted inspections purporting to justify proposed reforms. Anna McKie reported for Times Higher Education on 3 August 2021, and Terry Russell and Julie Price Grimshaw blogged about ITT inspections in July 2021 for Teach Best: “The reports show that the evidence base for the judgements made are flimsy in the extreme, repetitive, poorly written, hyper-critical, demoralising and humiliating. It is totally unacceptable that programme leaders across the whole sector, who have turned themselves inside out for two years in order to ensure that trainees get the best possible deal, can be treated like this. We know that some course leaders have suffered illness and extreme anxiety as a direct result of these inspections. Already we are seeing providers taking the decision to close.” A strongly negative response from MillionPlus on 20 August 2021 called for the ‘reform’ to be ‘paused’: “If change is forced through in spite of a near-unanimous sector backlash, it is likely that numerous modern universities, currently the backbone of initial teacher training, will re-consider their provision in this area. This could critically damage the pipeline of new teachers into the profession, potentially hitting hardest the very regions and communities the government has pledged to level up.” Caroline Daly (UCL) blogged for UCL on 13 August 2021: “This is no time for a mass experiment on teacher education”. We might hope that the new DfE team will quietly let this one disappear.

The Higher Education (Freedom of Speech) Bill currently before Parliament embodies the culture wars so popular in the Daily Mail and the Daily Telegraph, and is reported on more fully elsewhere in this issue of SRHE News. Whatever its supposed merits, we can but hope that the slavish desire to cater to right wing prejudice will be tempered somewhat in the new DfE team.

The installation of Lord Wharton as chair of the Office for Students, and his refusal to stop taking the Tory whip in the Lords, meant that OfS was never going to be the kind of independent regulator required by statute; recent OfS initiatives have reinforced those feelings. The preliminary OfS consultation on a range of quality and standards issues during the winter of 2020-21 was followed by a further consultation published on 21 July 2021. This made detailed proposals about new regulatory requirements, saying: “the UK Quality Code, including its common practices, advice and guidance, risks creating a homogeneous approach to quality and standards assurance that stifles innovation and overly focuses on policy and process rather than outcomes for students. By contrast, our intention is to establish an approach to regulation that protects all students through the articulation of a clear minimum baseline for quality and standards in the regulatory framework, while enabling competition, student choice, provider autonomy and innovation to develop freely above the baseline.”

Picking their way through the weasel words, David Kernohan and Jim Dickinson of WonkHE summed up (on 20 July 2021) its intention as being to sweep away the existing Quality Code, “a longstanding agreed sector standard developed by the Quality Assurance Agency … on behalf of the UK Standing Committee for Quality Assessment (kind of the sector’s representative body on quality assurance). The code is short, clear, comprehensible … Everybody knows where they are with it (from PSRBs to providers), it is popular, UK-wide, and internationally recognised. And it’s symbolic – insofar as it is a piece of co-regulation.” The first consultation spoke of “up-to-date” content and “effective” assessment. Perhaps this was, as Kernohan and Dickinson said, “meant to give providers flexibility to make their own decisions  … [but] in practice it made them concerned that their definitions of these terms may not match the regulator’s own impressions.”

The Teaching Excellence Framework was evaluated in unflattering terms by the independent review reluctantly accepted by DfE as part of the Higher Education and Research Act 2017. That review, completed long ago but published much more recently, seemed to have put TEF in the deep freeze, but OfS now envisages a new-style TEF as an enforcement mechanism for its new ‘definitions’ of quality and standards. The WonkHE writers conclude: “As usual, there’s little on making students feel more powerful – but plenty for OfS.” The attempted reassurance in the OfS blog by Director of Regulation Susan Lapworth on 20 July 2021 failed to persuade, and the THE pronouncement on the same day by OfS chair Lord Wharton that “Good universities have nothing to fear from the OfS’ quality crackdown” smacked more of loyalty oaths than higher education standards.

Those suspicions were fuelled, to put it mildly, when OfS issued on 7 October 2021 probably its most fatuous review to date, about spelling, punctuation and grammar. This followed a series of media scare stories earlier in 2021 about universities supposedly being told that ‘cutting marks for bad spelling is elitist’, as the Mail on Sunday headline had it on 11 April 2021. Minister Michele Donelan duly deplored such alleged behaviour in the House of Commons, as Jim Dickinson noted in his WonkHE blog on 7 October 2021. OfS then conducted a review over Summer 2021 in “a small number of higher education providers … focused on spelling, punctuation and grammar in written assessment” identifying a “cause for regulatory concern”. There will always be stories and cases of daft behaviour by some universities, on issues like spelling, just as on issues like freedom of speech. They need to be dealt with proportionately and the regulator must decide whether there is a substantive case to answer for the whole sector. Here the OfS jumped to the remarkable conclusion that “The common features we have seen in the small number of cases in this review suggest that the practices and approaches we have set out in the case studies may be widespread across the sector.” This is not an independent regulator, this is a body in a hurry to do what it thinks the Minister wants. We can hope that the new DfE team might discourage such excessive compliance, led as it now is by someone who made a success of asking different people for their opinions.

Williamson’s last turn in HE was his speech at the Universities UK conference in Newcastle in September, when he urged universities to get back to in-person face to face teaching – speaking by videolink (!) as Times education editor Nicola Woolcock reported on 9 September 2021. Richard Adams, The Guardian’s education editor, described his speech as ‘combative’: Williamson “accused some universities of being more interested in “cancelling national heroes” and bureaucracy than improving the lives of students and staff, telling vice-chancellors they risk undermining public confidence in higher education.” He went on to attack universities with high drop-out rates and announced that “in the future institutions in England would not be able to count disadvantaged students enrolled on courses with high non-continuation rates towards meeting their access targets.” The Secretary of State’s willingness to take on the universities, albeit remotely, was not of course sufficient to save his job. We can hope that the faux outrage of the culture wars and the faux consultations on decisions already made might give way in future to something more approaching evidence-based policy and proper consultation.

The signs are that real politics might be re-emerging. The restructuring of the DfE entailed the abolition of the role of Minister for Apprenticeships and Skills. This seemed to run contrary to levelling up, as the FE News report on 15 September 2021 noted, with Toby Perkins, Labour’s Shadow Minister for Further Education and Skills, quoted as saying: “Skills shortages are holding our economy back. For all his warm words, the Prime Minister’s decision to scrap the dedicated skills minister shows he isn’t serious about reskilling our workforce for the future.” But the SoS has a track record in this area, so this at least sounds like a reasonable difference of opinion about how to achieve a policy objective.

More fundamentally, we are expecting what the media call an ‘overhaul’ of HE funding, as Richard Adams wrote in The Guardian on 9 July 2021. The options might include tuition-fee cuts, a cap on student numbers for some courses and minimum qualifications for HE entry, in a much-delayed response to the Augar review of tertiary funding. After Covid the government, of course, needs to find or save a great deal of money and the student loan system is a prime target. After long-running disagreements between No 10, DfE and the Treasury over how to achieve savings, there were straws in the wind as first Nick Hillman for HEPI on 10 June 2021 and then David Willetts (in HEPI Report 142) on 30 September 2021 spelt out the possibilities for savings, supposedly while ‘boosting HE spending’ according to Willetts. Consider these – however unpalatable – as the centrist Tory case for savings: it amounts to ‘make graduates pay more’. A different position would involve fee reductions, meaning funding cuts for institutions, student number caps and/or minimum entry qualifications, restricting access and HE numbers. The latter was more likely to have been adopted by the former DfE regime. We can hope there are higher chances now of the more ‘moderate’ course.

The new Secretary of State Nadhim Zahawi arrives with a better reputation than his predecessor, and there have been significant ministerial changes at DfE, not least the departure after a very long tenure of Nick Gibb as schools minister. However Michele Donelan remains and has been promoted as Universities Minister, adding post-16 responsibilities to her brief, and she will in future attend Cabinet. She remains something of a blank canvas, having until now loyally followed her SoS’s lead. More worryingly, former Gavin Williamson special adviser Iain Mansfield tweeted on 2 October 2021: “Delighted to be able to confirm that I will be staying on in Government, as Special Adviser to Michelle Donelan, Minister for Higher and Further Education”, as ResearchProfessionalNews had divined some weeks earlier. Mansfield was formerly a DfE civil servant known principally as the architect of the first version of TEF, later as an evidence-defying supporter of grammar schools. And of course Lord Wharton remains as chair of the OfS.

We can only hope that there will at least be something of a return to more sensible politics as the new ministerial team settles in. We can be fairly sure that hard times are coming for HE funding in the government spending review, with institutions, staff, students and graduates paying the price. So there it is, the short term future for higher education policy in England: hope and pay.

SRHE News Editor Rob Cuthbert is Emeritus Professor of Higher Education Management, University of the West of England and Joint Managing Partner, Practical Academics rob.cuthbert@btinternet.com. Twitter @RobCuthbert

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Another fine mess

by Rob Cuthbert

The overweight man in charge had an unprepossessing thin sidekick doing his bidding, but constantly making things worse, prompting Laurel and Hardy’s famous catchphrase[1][2].

In unrelated news, if English HE was a movie, what is the story so far? It features the Prime Minister, the Secretary of State for Education, government and HE policy. English HE continues to enjoy a very high reputation worldwide, not least with potential future students. Numbers of home applicants continue to exceed expectations, promising a student population which outstrips even the boost given by the demographic upswing in numbers of 18-25 year olds. After the pandemic all public services face questions about financing acceptable levels of service, but HE might seem partly insulated from the problem because of the continuing demand by fee-paying students. However the real cost to government of subsidised student loans has been made apparent by watchdog-driven changes to government accounting; those changes make costs obvious and applicable now, rather than in 20 or 30 years’ time. The Willetts reforms to HE and student finance, by their lights well-intentioned as redistributive, might have worked in theory, but they have failed in practice as the cost to government of subsidising partial loan repayment has steadily risen.

Despite the rising demand for places, students are not happy with the level of service they get in the current ‘market’. Student campaigns like the one at the University of Manchester for fee reductions are misconceived unless they deliver cash in hand for the students, because fee reductions make no difference for most graduates. Otherwise they help only the highest-paid graduates, the small minority who would actually fully repay their loans, but – crucially – lower fees would reduce the costs to government. Next year, students want a return to the teaching-in-person experience they expect, and are already bridling at the prospect of on-line-only lectures. Too many institutions seem to have a tin ear in responding to such opinion. Meanwhile students are reporting mental health problems, discrimination and harassment at unprecedented levels. UUK has issued guidance on avoiding sex and race harassment, and the inequalities in admissions and student achievement based on socioeconomic, racial or other disadvantage are a central institutional concern.

Most HE staff have gone many extra miles to adapt their practice to the pandemic restrictions, problems made worse because there are cohorts of students lacking preparation for HE because of their interrupted school experience. At the same time many are enduring worsening staff levels, the threat of redundancies, reductions in pension benefits and more, because the supposed ‘boom years’ for HE (as labelled by James Forsyth in The Times on 4 June 2021) have brought worsening financial problems for many institutions. The continuing trend to deterioration in management-staff relations is not helped by too many examples of excessive VC salaries and insensitive managerial actions. It is the staff who have made it possible for government ministers and institutional leaders to maintain their challengeable position that the quality of the HE experience has not diminished, a position built on the need to keep tuition fee levels at their very high level.

This, then, is the context. How did the government’s proposals address these key problems? Consider the Queen’s Speech for the new Parliamentary session, recent ministerial speeches and consequent initiatives from the Office for Students – the ‘independent’ regulator chaired by the campaign manager for the Prime Minister, who still takes the government whip in the House of Lords.

The government response to fast-rising demand is to propose a reduction in HE places, with a supposed shift of resources to FE and training. Governments of all kinds have often proposed spending more on FE; FE is still waiting. Not only would reducing the size of HE be a world first, reversing the global trend to HE expansion, it would no doubt do much to ensure that FE is ‘for other people’s children’, as government adviser Alison Wolf once said. Alternatively, and if it were ever achieved, more likely, it would convert the balance of payments surplus on HE to a deficit, by driving many well-qualified home applicants abroad and choking off international recruitment. It might become an electoral and economic mess.

Ofqual, having shared culpability for the 2020 A-level and GCSE examinations shambles with DfE and the Secretary of State, has a new chief regulator and a new chair. The newly-confirmed head is Jo Saxton, most recently an adviser to Secretary of State Gavin Williamson. Before that she was the much-criticised head of a chain of academy schools in Kent, embodying the continuing patronage which delivers government supporters into key unelected roles, via the ‘strict’ public appointment procedures which have already seen Lord Wharton appointed as chair of the OfS. This will not inspire hope or confidence among school heads and staff, after the resignation of the widely-respected Sir Kevan Collins, the Education Recovery Commissioner – tsar of catch-up for schoolchildren who missed learning in the pandemic – because the government fell woefully short of the investment he deemed necessary. It might become an educational mess.

Government, while continuing to assert that the quality of HE has been maintained, at the same time asserts that there is a problem with ‘low quality courses’, a continuing theme of almost all recent Conservative ministers for HE, which Jo Johnson used to justify his 2017 legislation for the HE market. None have yet passed the ‘Skidmore test’, calling on anyone discussing ‘low quality courses’ to name and shame them, or else succumb to ‘low quality argument’ (Chris Skidmore being the honourable exception in that list of recent ministers). Serious attempts to identify ‘low quality courses’ through data analysis invariably collapse, as Wonkhe’s David Kernohan has shown. But the OfS has pressed ahead with its ‘Proceed’ initiative, which simply multiplies completion rate by the rate of progression to graduate employment, and the odds are that these ‘experimental’ data will become the measure of ‘course quality’. The Skills Bill now published gives the OfS carte blanche to decide which measures it might use to identify ‘low quality’. The many other issues affecting both of the flawed component measures mean that using such a metric will probably work directly against the government’s ‘levelling up’ mantra by targeting universities which take many disadvantaged students, not least in the ‘Northern wall’ and those with high proportions of BAME and socioeconomically disadvantaged students in London and the South East. It might become a political mess.

Government also envisages changes to HE financing, which might involve reducing fees for some (non-STEM) courses. This is being strongly urged by the Treasury, which is more worried about the fast-growing burden of subsidy for student loans than the prospect of financial collapse for the most precarious HE institutions – many of which would actually be prime candidates for support if ‘levelling up’ were taken seriously. A different group of institutions, for the most part, are also facing the long-running and growing threat of a potentially unaffordable revaluation of the Universities Superannuation Scheme. The prospect of significant diminution of pension benefits has already led to widespread strikes and other industrial action in recent years. With no solution in sight, staff morale and commitment will be even more challenged. It might become a managerial mess.

However, none of this was the HE headline in the Queen’s Speech, which was reserved for the long-awaited legislation on free speech, the latest twist in the so-called ‘culture wars’ and the ‘war on woke’. The summary of informed commentary, beyond the hard core government supporters, seems to be that at best such legislation would be a sledgehammer to crack a nut. Even Conservatives like Danny Finkelstein argue that this kind of legislation will cause many more problems than it might solve. So the headline act of government in the near future will be to focus on a problem which, if it exists at all, is well down the priority list for any well-managed university. It is bound to become a mess at every level.

In sum, government HE policy is in something of a hole, pursuing internally contradictory policies which might play to a wider ‘anti-woke’ agenda but in economic and political terms seem likely to run counter to any thoughts of levelling up. But the Secretary of State keeps digging, even after the great A-level disaster of 2020. It may not be too long before this becomes another fine mess.


SRHE News Editor Rob Cuthbert is Emeritus Professor of Higher Education Management, University of the West of England and Joint Managing Partner, Practical Academics rob.cuthbert@btinternet.com. Twitter @RobCuthbert

[1] They never actually said ‘Another fine mess’, despite making a movie with that title. The phrase Oliver Hardy often uttered was ‘Another nice mess you’ve gotten us into’.

[2] As well as Another Fine Mess, their movies included A Chump at Oxford and Chickens Come Home.