srhe

The Society for Research into Higher Education

Image of Rob Cuthbert


2 Comments

What’s wrong with management in higher education?

By Rob Cuthbert 

Matthew Reisz reported for Times Higher Education on 30 March 2017 that ‘the results beginning to come in from the National Senior Management Survey are both startling and dismaying.’ He said: ‘Early data from the National Senior Management Survey, which is being developed by academics at eight universities, find that barely one in 10 (10.4 per cent) respondents is satisfied with the way their institution is managed; 76.5 per cent are not.’

This is fake news: take a look at the National Senior Management Survey. It has grand aims but asks a series of leading questions, and its self-selecting sample is likely to be all those who want to complain about senior management in their institution. There is something wrong with the methods of this survey, but that doesn’t mean there is nothing wrong with senior management in HE. Indeed, the progenitors of the National Senior Management Survey seem to have been motivated by despair at the apparently irresistible rise of managerialism and the equally irresistible rise of senior managers’ salaries, even while university staff salaries are held down. So what’s wrong with senior management?

Continue reading

Image of Rob Cuthbert


Leave a comment

Was that a foul REF?

By Rob Cuthbert

The Research Excellence Framework, the UK’s latest version of research quality assessment, reached its conclusion just after the SRHE Research Conference. Publication of the results in mid-December led to exhaustive coverage in all the HE media. 

In the Research Season 2008-2014 the controversy was not so much about who ended up top of the league, but whether the English premier league can still claim to be the best in the world.

Big clubs were even more dominant, with the golden triangle pulling away from the rest and filling the top league positions. But controversy raged about the standard of refereeing, with many more players being labelled world class than ever before. Referees supremo David Sweeney was quick to claim outstanding success, but sponsors and commentators were more sceptical, as the number of goals per game went up by more than 50%.

During the season transfer fees had reached record heights as galactico research stars were poached by the big clubs before the end of the transfer window. To secure their World University League places the leading clubs were leaving nothing to chance. It was a league of two halves. After positions based on research outcomes had been calculated there was a series of adjustments, based on how many people watched the game (impact), and how big your stadium was (environment). This was enough to ensure no surprises in the final league table, with big clubs exploiting their ground advantage to the full. And of course after the end of the season there is usually a further adjustment to ensure that the big clubs get an even bigger share of the funding available. This process, decreed by the game’s governing body, is known as ‘financial fair play’.

Some players had an outstanding season – astronomers were reported to be ‘over the moon’ at the final results, but not everyone was happy: one zoologist confided that he was ‘sick as a parrot’. The small clubs lacked nothing in effort, especially at Northampton, where they responded superbly to their manager’s call to put in 107%. But not everyone can be a winner, research is a results business and as always when a team underperforms, some clubs will be quick to sack the manager, and many more will sack the players.

Scepticism about the quality of the league lingers among the game’s governing body, suspicious about high scoring, and there is a risk that the money from the Treasury will finally dry up. The game may not have finished yet, but some … some people are running onto the pitch, they think it’s all over. It is for now.

Rob Cuthbert is Emeritus Professor of Higher Education Management, University of the West of England, Joint Managing Partner, Practical Academics rob.cuthbert@btinternet.com, Editor, Higher Education Review www.highereducationreview.com, and Chair, Improving Dispute Resolution Advisory Service www.idras.ac.uk