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The Society for Research into Higher Education


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Will universities fail the Turing Test?

by Phil Pilkington

The recent anxiety over the development of AI programmes to generate unique text suggests that some disciplines face a crisis of passing the Turing Test. That is, that you cannot distinguish between the unique AI generated text and that produced by a human agent. Will this be the next stage in the battle of cheating by students? Will it lead to an arms race of countering the AI programmes to foil the students cheating? Perhaps it may force some to redesign the curriculum, the learning and the assessment processes.

Defenders of AI programmes for text generation have produced their own euphemistic consumer guides. Jasper is a ‘writing assistant’, Dr Essay ‘gets to work and crafts your entire essay for you’, Article Forge (get it?) ‘is one of the best essay writers and does the research for you!’.  Other AI essay forgers are available. The best known and the most popular is probably GPT-3 with a reported million subscribers (see The Atlantic, 6/12/2022). The promoters of the AI bots make clear that it is cheaper and quicker than using essay mills. It may even be less exploitative of those graduates in Nepal or Nottingham or Newark New Jersey serving the essay mills. There has been the handwringing that this is the ‘end of the essay’, but there have been AI developments in STEM subjects and art and design.

AI cannot be uninvented. It is out there, it is cheap and readily available. It does not necessarily follow that using it is cheating. Mike Sharples on the LSE Blog tried it out for a student assignment on learning styles. He found some simple errors of reference but made the point that GPT-3 text can be used creatively for students’ understanding and exploring a subject. And Kent University provides guidance on the use of Grammarly, which doesn’t create text as GPT-3 does ab initio but it does ‘write’ text.

Consumer reports on GPT-3 suggest that the output for given assignments is of a 2.2 or even 2.1 standard of essay, albeit with faults in the text generated. These seem to be usually in the form of incorrect or inadequate references; some references were for non-existent journals  and papers, with dates confused and so on. However, a student could read through the output text and correct such errors without any cognitive engagement in the subject. Correcting the text would be rather like an AI protocol. The next stage of AI will probably eliminate the most egregious and detectable of errors to become the ‘untraceable poison’.

The significant point here is that it is possible to generate essays and assignments without cognitive activity in the generation of the material. This does not necessarily mean a student doesn’t learn something. Reading through the generated text may be part of a learning process, but it is an impoverished form of learning. I would distinguish this as the learning that in the generated text rather than the learning how of generating the text. This may be the challenge for the post AI curriculum: knowing that is not as important as knowing how. What do we expect for the learning outcomes? That we know, for example, the War Aims of Imperial Germany in 1914 or that we know how to find that out, or how it relates to other aims and ideological outlooks? AI will provide the material for the former but not the latter.

To say that knowing that (eg the War Aims of Imperial Germany, etc) is a form of surface learning is not to confuse that memory trick with cognitive abilities, or with AI – which has no cognitive output at all. Learning is semantic, it has reference as rule-based meaning; AI text generation is syntactic and has no meaning at all (to the external world) but makes reference only to its own protocols[1]. As the Turing Test does not admit – because in that test the failure to distinguish between the human agent and the AI is based on deceiving the observer.

Studies have shown that students have a scale of cheating (as specified by academic conduct rules). An early SRHE Student Experience Seminar explored the students’ acceptance of some forms of cheating and abhorrence of other forms. Examples of ‘lightweight’ and ‘acceptable’ cheating included borrowing a friend’s essay or notes, in contrast to the extreme horror of having someone sit an exam for them (impersonation). The latter was considered not just cheating for personal advantage but also disadvantaging the entire cohort (Ashworth et al, ‘Guilty in Whose Eyes?’). Where will using AI sit in the spectrum of students’ perception of cheating? Where will it sit within the academic regulations?

I will assume that it will be used both for first drafts and for ‘passing off’ as the entirety of the student’s efforts. Should we embrace the existence of AI bots? They could be our friends and help develop the curriculum to be more creative for students and staff. We will expect and assume students to be honest about their work (as individuals and within groups) but there will be pressures of practical, cultural and psychological nature, on some students more than others, which will encourage the use of the bots. The need to work as a barista to pay the rent, to cope as a carer, to cope with dyslexia (diagnosed or not), to help non-native speakers, to overcome the disadvantages of a relatively impoverished secondary education, all distinct from the cohort of gilded and fluently entitled youth, will all be stressors for encouraging the use of the bots.

Will the use of AI be determined by the types of students’ motivation (another subject of an early SRHE Student Experience Seminar)? There will be those wanting to engage in and grasp (to cognitively possess as it were) the concept formations of the discipline (the semantical), with others who simply want to ‘get through the course’ and secure employment (the syntactical).

And what of stressed academics assessing the AI generated texts? They could resort to AI bots for that task too. In the competitive, neo-liberal, league-table driven universities of precarity, publish-or-be-redundant monetizing research (add your own epithets here), will AI bots be used to meet increasingly demanding performance targets?

The discovery of the use of AI will be accompanied by a combination of outrage and demands for sanctions (much like the attempts to criminalise essay mills and their use). We can expect some responses from institutions that it either doesn’t happen here or it is only a tiny minority. But if it does become the ‘untraceable poison’ how will we know? AI bots are not like essay mills. They may be used as a form of deception, as implied by the Turing Test, but they could also be used as a tool for greater understanding of a discipline. We may need a new form of teaching, learning and assessment.

Phil Pilkington’s former roles include Chair of Middlesex University Students’ Union Board of Trustees, and CEO of Coventry University Students’ Union. He is an Honorary Teaching Fellow of Coventry University and a contributor to WonkHE. He chaired the SRHE Student Experience Network for several years and helped to organise events including the hugely successful 1995 SRHE annual conference on The Student Experience; its associated book of ‘Precedings’ was edited by Suzanne Hazelgrove for SRHE/Open University Press.


[1] John Searle (The rediscovery of the mind, 1992) produced an elegant thought experiment to refute the existence of AI qua intelligence, or cognitive activity. He created the experiment, the Chinese Room, originally to face off the Mind-Brain identity theorists. It works as a wonderful example of how AI can be seemingly intelligent without having any cognitive content.  It is worth following the Chinese Room for its simplicity and elegance and as a lesson in not taking AI seriously as ‘intelligence’.


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Reflecting on a second virtual conference…and looking ahead

by Camille Kandiko Howson

I had the honour of being asked to give some closing remarks at the Society for Research into Higher Education’s Annual Conference this year, alongside Prof Chris Millward and the SRHE team. ‘Mobilities in Higher Education’ was the theme of the Society’s second virtual conference. First some reflections.

Mobilities in higher education refer to the movement of students, faculty, and staff within and across national borders for the purpose of pursuing education and research opportunities. This phenomenon has increased significantly in recent years, driven by factors such as globalization, advances in technology, and the growing demand for a highly skilled workforce.

The impact of mobilities on higher education institutions (HEIs) is complex and multifaceted. On the one hand, mobilities can bring benefits such as diversity and internationalization, enhanced research and teaching capabilities, and increased funding and partnerships. On the other hand, mobilities can also pose challenges such as language and cultural barriers, issues with accreditation and recognition of qualifications, and unequal access and participation.

To address these challenges and maximize the benefits of mobilities, HEIs need to develop strategies and policies that support the mobility of students, faculty, and staff. This includes providing adequate support services, facilitating credit transfer and recognition of qualifications, and promoting intercultural competence and global citizenship.

In conclusion, mobilities in higher education are a crucial aspect of the contemporary global education landscape. HEIs need to carefully consider the opportunities and challenges posed by mobilities and develop strategies to support and enhance this phenomenon.

I’ll pause here, because I did not write the previous four paragraphs. I put the title into the ChatGPT open AI chatbot and it spit out the abstract above instantly. This tool launched during the conference week, exciting many delegates and kicking off worries about the future of assessment and feedback in higher education. The possibilities also reminded me why we like to meet up as a community -virtually and physically – to share what is happening and how we can actively shape the future. The conference theme was widely adopted across presentations, showing our desire to come together to learn, teach and research higher education. Now on to my (human) thoughts.

Last year in summarising the conference I highlighted the following:

  • the focus on belonging
  • the increased internationalisation of the programme
  • lack of research on policy in HE in England

The second and third of these themes seemed strong again, and in addition I would note the dominance of the conference theme of ‘Mobilities’ (irony not lost for an on-line conference!). The pandemic has not stopped academics collaborating across institutions. I also noticed powerful research and focus on researchers in conflict-afflicted regions. There was also increased interest in international students – across UG, PGT and PRG levels. Topics included notions of quality and murmurings of geopolitical influences for international students.

Some other themes of note were researchers drawing on contemporary theories (eg the ‘Ideal Student’ research by Billy Wong and Tiffany Chui), moving beyond a Bordieusian dominance. In this vein, I was pleased to see the strength of research involving liaising with target student groups, as partners, in steering groups and in evaluating research.

In credit to the SRHE team, there were great links between papers in sessions, with many feeling more like symposia than separate research papers. It was also amazing to see so many outputs from SRHE-funded research projects being presented.

Reflecting on some of the specific sessions I was able to attend, in Session 2d I was intrigued by the term ‘studiability’: the ability to complete courses on time and with appropriate workload. This is not addressed much in the UK and it would be interesting to see more on this. Another paper explored the recursive relationship between public policy degrees and the jobs graduates go on to do. There were different histories and trajectories across countries – always fascinating insights from comparative research.

A theme across a number of sessions came out in 3b exploring racialised impostor phenomenon, and the importance of role models for students. Similarly, in 11f the impostor phenomenon and explorations of race and gender arose, alongside the importance of students (and others) in self-identifying themselves versus being categorised in identity research. Session 12a had a focus on care leavers, care experienced students and those with caring responsibilities and the challenges working across institutions and social services. This topic was explored in a number of sessions – which is really important in an under-researched area.

These sessions really highlighted the passion researchers have and the change people want to see from their research. And to mention what I did not see much of, there was a lack of research on climate change and cost of living – maybe these current issues have not caught up with the pace of research, or maybe they do not fit well with current research paradigms.

I also did a word cloud analysis of the programme. Interestingly, ‘Students’ trumps ‘Research’ but ‘Academics’ beat ‘Learning’. Make of that what you will. Closing on the theme of mobilities, the top three cities listed in the programme were London, Manchester and Birmingham, and the second most common country in the programme was Australia.

As was mentioned throughout the conference, many of us missed getting together in person. We hope to manage that in some form next year, continuing to build our connections (physical and virtual). And to finish, I asked the ChatGPT bot for the theme for next conference and it suggested: “Innovation, equity and the future of higher education.” Another one to go in the mix, and further (human) ideas welcome.

SRHE member Dr Camille Kandiko Howson is Associate Professor of Education in the Centre for Higher Education Research and Scholarship at Imperial College London. Follow Camille on Twitter @cbkandiko

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SRHE News at 50: Looking back…

by Rob Cuthbert

SRHE News is now 50 issues old, covering a momentous 12 years for higher education worldwide, but especially in the UK, and even more especially in England – an opportunity to reflect on what we thought and how we felt as it happened, and whether things seem different now.

Since 2010 the UK has seen four general elections, four prime ministers, and in England nine Secretaries of State for Education, and seven ministers for higher education (two appointed twice). In that time Brexit accounted for much political turmoil but ‘got done’, after a fashion. Undergraduate fees were trebled, to deliver most tuition income via students rather than a funding agency. The Higher Education and Research Act 2017 aimed to enshrine the market with students as customers, and established the Office for Students. There was much political talk of ‘low quality courses’; the Teaching Excellence Framework rose and fell. Two Research Excellence Framework exercises continued the remorseless evidence-defying concentration of research funding. Publishing worldwide was roiled by open access initiatives, especially the EU-inspired ‘Plan S’. Vice chancellors’ salaries soared into the stratosphere but more and more staff joined the precariat; industrial action became commonplace as job insecurity and low pay for many was aggravated by swingeing reductions in USS pension entitlements. Covid disrupted everything with a lightning shift towards online learning amid much student dissatisfaction, but enrolments surged. Government incompetence accentuated massive problems with school examinations and HE admissions, with disruptive enrolment changes rippling across the entire HE system. As HE coped with all this it was assailed by politicians wanting to fight culture wars, and cronyism installed apparatchiks where once there had been civil servants.

After the first issue of SRHE News in February 2010, No 2 (The World to Come), came out just before the May 2010 election with HE facing major financial cuts, but we were still upbeat:

… in difficult times let us think not only of what the community can do for our institution, and what our institution can do for our students. Those things are important, but let us think too of what our higher education sector, working together, can do for the community in the difficult world to come.

Optimism dwindled as fees were tripled; No 3 asked ‘What Next?’, and the 2010 SRHE Conference feared the worst:

Two issues came through strongly at Conference … first, that this might be the end of the idea of higher education as a public/social good; and second, that the Government has chosen to deconstruct one of the UK’s greatest achievements – a higher education system which until now is still the envy of many other nations and a highly successful export brand. This is a high stakes gamble with the life chances of a whole generation. (No 4 The English experiment)

No 5 asked: Is SoTL special and precious, or too special and too precious?, suggesting that universities should take their share of responsibility for the plight of HE:

For many of our universities the “student experience” has become the organising concept, the fount of a thousand strategic priorities and key performance indicators. But the student experience tends to be conceived as if the interpretivist paradigm had never existed, becoming no more than a quantitative summation of student surveys and managerialist evaluations. The ‘student experience’ has become a stick to beat academics with, instead of the carrot that motivates them. It has also become a tool for reductionism, as students are driven ever closer to being the consumers and customers which neither they nor their teachers wish them to be. The student experience is conceived as some kind of unified average instead of being celebrated for its individually constructed uniqueness.

No 6 urged us to reframe (This isn’t why I came into higher education) and No 7 said we should be Taking the long view of higher education reform, in contrast to the short-termism embedded in HE policy, exemplified by The ‘failure’ of the CETLs and the usefulness of useless research  (No 8):

… how ‘useless’ or ‘useful’ was the scholarship of teaching and learning embedded in or stimulated by CETLs and the CETLs programme as a whole? The HEFCE-commissioned evaluation tells us only that it was not very ‘useful’ in the terms defined by the current policy framework. It tells us next to nothing about its value in other frames of reference, or even in a policy frame over a longer timescale.

In 2012 the Finch review of options for academic publishing seemed immediately to have got it wrong, as later experience showed:

we must look beyond Finch for the open access formula that ‘maximises benefits and minimizes risks’. (No 9 ‘Open access’ publishing: is gold overpriced, is green more sustainable?)

As the year progressed we were thinking about the future (No 10 Strengths, weaknesses and the future of research into higher education) and asking ourselves at the 2012 Conference What is higher education for?’ (No 11). In early 2013 we hoped that good sense might yet prevail:             

HEFCE still might, as the Government White Paper suggested, take the lead among the various sector regulatory bodies such as QAA and OIA, all having set their face against the super-merger to create a super-regulator hypothesised but not thought through by the Browne Review. (No 12 Hanging by a thread)

Alas, it didn’t:

Just like the railways, the national system of HE in England is being dismantled, with new forms of competition being imposed or encouraged. Public subsidies will continue, but in a much less transparent form, which will presumably provide growing profits for new HE providers. The rationale for spending cuts and wholesale privatisation is increasingly challenged. In sum, we seem to be edging closer to repeating the history of rail privatisation. It may not be Virgin territory, but is higher education on the right track?” (No 13 On the right track?)

Universities minister David Willetts left in a Government reshuffle in mid 2014:

… after all the noise about open access, the UK is left with a model which is out of line with the emerging preference of most of the developed world, and provides public subsidies for big publishers. This is not paradox but consistency. In open access to research, as in open access to undergraduate opportunities, David Willetts professed to improve standards and openness but his legacy is worsened access for some, increased cost and debt for many, a transfer of public funds to private sector providers, and a system which is likely to cost the government more than the system he inherited. (No 17 This is an ex-Minister)

However, his tenure was probably the high point of the last 12 years. After musing about Degrees of freedom (No 14) by early 2015 we had resorted to satire (with topical cricket references):               

This editorial is in affectionate memory of policy making for English higher education, whose demise is deeply lamented. (No 15 Reputation in Ashes)

But some of the problems of HE are self-inflicted: the woeful experience of UNC Chapel Hill was an example of

a long-term institutional systemic failure of academic accountability and quality assurance. The sorry saga reminds us that while embracing plurality and difference in higher education is a necessary condition of academic excellence, inspiring future generations also needs a sufficient measure of the more prosaic virtues of compliance and accountability. (No 18 Embracing plurality and difference in higher education – necessary but not sufficient)

By 2015 we were picking over REF outcomes (No19 Was that a foul REF?) with football analogies. We lamented the tragic loss of our former SRHE President (No 20 David Watson, 1949-2015), sadly just before he and we were able to celebrate 50 years of the Society (No 21 Special 1965-2015 Valuing research into higher education: advancing knowledge, informing policy, enhancing practice).

In October there were Green shoots but no Green Paper (No 22) but, when it finally appeared, we could only speculate, gloomily: Where do we go from here? (No 23):

The Green Paper on HE issued in November 2015 suggests that the problem with English HE is its failure to embrace the market, red in tooth and claw; the Government proposals are designed to accelerate market forces and promote competition as the solution. Teaching in some places is ‘lamentable’: solution, a Teaching Excellence Framework which sorts out sheep, goats and others, and rewards them accordingly. It is still too difficult for new providers to enter the HE market: solution, levelling the playing field to make it much easier for entrants with no track record. The market isn’t working properly: solution, sweep up most of the key agencies into a new super-regulator, the Office for Students, which will put students’ interests ‘at the heart of the system’, to echo the previous White Paper – on which there was much ado, but almost nothing to show. And much more, but with a consistent theme in which students are the key customers and what they pay for is simply economic advantage in the workplace. In 50 years we have come a long way from Robbins and ‘the general powers of the mind’, let alone the ‘transmission of a common culture’.

David Watson, with his memorable analysis of the ‘Quality Wars’, was still our guide:

Central administrators trying to standardise and ‘calibrate’ that which should be diverse do so at their peril. External examining is quintessentially subjective: academic standards are those which academics agree to be the standards, through legitimate processes. What matters are robust and rigorous processes; ‘calibration’ (if it means measurement, as it almost inevitably would) is not necessary and probably not achievable. Grade inflation is a systemic risk when competition treats students as customers: it is a predictable outcome of Government policy. The HE Academy research suggests some grade inflation at the margins; that we have not seen more is a tribute only to academics’ concern for standards in the face of institutional pressure for better ‘results’ to improve league table position. (No 24 The Thirty Years Quality War)

The Brexit referendum in 2016 gave us a new Prime Minister but by analogy suggested that parts of the HE establishment were ripe for change (No 25 Universities reel after Hexit vote). No 26 (‘May in October: a climate change for HE?’) asked: would the new PM mean changes to HE policy? Not at all:

Smita Jamdar, partner and head of the education team at lawyers Shakespeare Martineau blogged for WonkHE about the Bill … “Some, maybe even a lot, of this may change as the Bill works its way through Parliament, but the main principles on which it is founded are unlikely to. We will undoubtedly be left with a more explicitly regulated, less autonomous and less stable English higher education sector, with greater risks for prospective students, students and graduates alike. I only hope that the upside, whatever Ministers think that might be, is worth it.” (No 27 Post-truth and the Higher Education and Research Bill)

In 2017 amid political ferment we asked What’s wrong with higher education management? (No 28):

The responsibilities of HE’s governors and senior managers are clear: to stand up for the best of academic values and to be transparent about their motives – supporting sustainable research and teaching. Their role is not to be a transmission belt, either for unthinking performance measurement from above or for unthinking academic populism from below. They need to rediscover, where it is lost, their responsibility to lead the institution by exercising their independent value-based judgement, and to educate those inside and outside the institution about the legitimate perspectives of other stakeholders in the higher education enterprise, and about the inevitability of disagreement and compromise.

And then in No 29 ‘What’s wrong with politicians in HE?’:

The storm brewing since the election was sparked into life by the intervention of Lord Adonis, self-styled architect of the fees policy and director of the No 10 Policy Unit under Tony Blair. It captured all the worst features of politicians in HE in one episode: selective attention to issues; pursuing personal interests in the guise of caring about the issue; selective memory; rewriting history; not taking advice from people who actually know how a policy might work; and – worst of all to academics – contempt for evidence.

The prospects for HE looked increasingly bleak (No 30 ‘HE finance after Hurricane Adonis’) and       

The excessively economic framing of HE policy is ‘nonsense on stilts’, and it will sooner or later collapse under the weight of its own absurdity. (No 31 Nonsense on stilts)

The government overreached itself with its winner-takes-all mentality to quango appointments, when the execrable Toby Young’s appointment to the Office for Students board was overturned (No 32: The Toby Young saga and what it tells us about the blunders of our governments):

DfE civil servants trying to respond to the Commissioner for Public Appointments were between a rock and a hard place. Saving the minister and his fellow-travellers in OfS from their mistakes was a hard place to be, but the civil servants’ biggest mistake was losing hold of the rock of civil service integrity.

But it wasn’t just ‘them’ doing it to ‘us’:

Too many ‘academic staff’ are less likely to see the bigger picture, and more likely to weaponise educational and academic values for some real or imagined battle with ‘the university’ or one of its malign manifestations: ‘the management’, ‘the admin’ or sometimes just ‘them’. But it does not need to be like this. (No 33 Doing academic work)

Populism and Donald Trump’s ‘fake news’ had taken hold in the USA; the UK had its own problems:

The Times leader writer represents a culture where distrust of the rigour of the social sciences is all too common, fuelled not only by hoaxes such as these, but also by every instance of academics who slip into unthinking intolerance of anything but a dominant perspective. The appropriate response to alternative views is rigorous examination sufficient to assess their worth, not a priori dismissal. … The price of academic freedom is eternal academic vigilance. (No 34 Fake research and trust in the social sciences)

By January 2019 we had resorted to more football analogies (No 35 Academia: the beautiful game?):

… more research is needed. And more teaching. And better policy, leadership and management. Then academia could be a beautiful game.

The open access movement was regrouping for a fresh onslaught:                              

Plan S is higher education’s version of Brexit. It may not have generated quite as much media coverage as that unreal thing, but it has its full share of intransigent minorities, suspicion on all sides, special pleading, accusations that the elite is merely looking after its own interests, and claims that a voiceless majority will be the ones who suffer the most. (No 36 Axe S?)

Meanwhile, Philip Augar’s postsecondary review, commissioned long before by PM Theresa May, had been published after a long delay, amid scepticism that it might ever see its proposals implemented:

… former education secretary Justine Greening had said it was “inconceivable” that the new Prime Minister would adopt the Augar review plans. She “believes that the model she explored in government of funding English universities through a graduate contribution plus a “skills levy” on employers could be taken up by the next prime minister.” Her plan would abolish tuition fees and loans … the Augar review’s recommendations were “hugely regressive” in increasing the burden on low- and middle-earning graduates, while lowering it for those on higher incomes … It is possible to take a very different perspective on Augar, as Nick Barr (LSE) did in declaring it progressive rather than regressive, simply because it proposed to redress the balance between FE and HE. But Greening’s comments are directed more towards heading off the Labour Party’s putative promises on tuition fees, returning to a pre-Augar position which re-institutionalises the chasm between the HE market and the micromanagement and planning of FE. (No 37 Augar and augury)

No 38 echoed that plus ça change vein (#AbolishOxbridge (or, the survival of the elitists)) and by January 2020 widespread industrial action was reflected in No 39 Happy new year? If I were you, I wouldn’t start from here:

The employers are between a rock they did not create and a hard place which they have brought on themselves. The hard place is the deep concerns of many staff about their workload and working conditions, the precarity of their employment, their pay and pensions.

And then came Covid lockdowns, bringing even more work for some, while others had too much time on our hands, so SRHE News offered a new kind of diversion – an SRHE-themed cryptic crossword. Its conspicuous lack of success did not deter a second attempt before we admitted defeat. No 40 advised What to do in the pandemic but No 41 (On not wasting a good crisis) criticised national responses:

It seems that in English higher education, some people have been determined not to waste the Covid19 crisis, either as an opportunity or as a threat. How well have they done? Consider the efforts of the Office for Students, Universities UK, and the government in England.

The A-levels debacle of 2020 prompted reflections on Policymaking in a pandemic (No 42):

My HEPI blog on 16 August 2020 about the A-levels debacle said: “for five months the Government and Ofqual have been too secretive, made bad choices, refused to listen to constructive criticism, tried to tough it out and then made the wrong concessions too late.” Not decisive, not inclusive, not transparent, and not how to make policy in a pandemic.

Things hadn’t got better in January 2021 …

What are the key issues in HE quality and standards, right now? Maintaining quality and standards with the massive transition to remote learning? Dealing with the consequences of the 2020 A-levels shambles? The student experience, now that most learning for most students is remote and off-campus? Student mental health and engagement with their studies and their peers? One or more of these, surely, ought to be our ‘new normal’ concerns. … For government, the new normal was just the same as the old normal. (No 43 Quality and standards in higher education)

… they just got worse, with the appointment of Lord Wharton as chair of OfS …

We need more people, leaders and staff on all sides, to speak truth to power – not just playing-to-the-gallery ‘our truth’, but a truth people inside and outside HE will find persuasive. (No 44 Cronyism, academic values and the degradation of debate)

… and worse:

In sum, government HE policy is in something of a hole, pursuing internally contradictory policies which might play to a wider ‘anti-woke’ agenda but in economic and political terms seem likely to run counter to any thoughts of levelling up. But the Secretary of State keeps digging, even after the great A-level disaster of 2020. It may not be too long before this becomes another fine mess. (No 45 Another fine mess)

But when PM Johnson finally reshuffled Education Secretary Gavin Williamson out of digging an even deeper hole, all we could do was hope:

We can hope that the faux outrage of the culture wars and the faux consultations on decisions already made might give way in future to something more approaching evidence-based policy and proper consultation. (No 46 English higher education policy: hope and pay)

The spectacular success of the online 2021 SRHE Conference allowed us to get back to basics:

… does research into HE also need to (re)connect and (re)build? What exactly is the territory for research into higher education now, what needs to be joined up, where should we be building? … several maps and guides … suggest a field that is maturing rather than one in immediate need of reconnection and rebuilding.(No 47 Are these transformative times for research into HE?)

 

But soon we discovered in detail how the crony-laden Office for Students proposed to attack HE’s basic values:

In 699 pages of consultation the OfS has done its bureaucratic best to profess transparency, openness and rigour, while diverting our energies and attention from what an experienced ministerial adviser called the ‘assault on the values which our HE sector holds dear’. The consultations amount to a detailed enquiry about how exactly these values should be assaulted. We are in a consultation tunnel with only one track. What we can see is probably not the light at the end of the tunnel, it may be the lights from an oncoming train. (No 48 Tunnel vision: higher education policy and the Office for Students)

In July 2022 SRHE was rocked by the end of The Helen Perkins era (No 49):

For so many SRHE members, Helen Perkins and the Society have been inseparable and it will be hard to imagine SRHE without her. But the academic and financial health of the Society have never been better, and the staff team she created but now leaves behind is a strong guarantee that SRHE will continue to develop and prosper.

For 12 years SRHE News has aimed to fulfil the ambitions of the editorial in SRHE News No 1:

SRHE News is changing, with a new editor, a new format, and some new ambitions. SRHE News will carry official communications from the Society, comment on developments in the field of research into higher education, and provide news and current awareness for the research community. The News will have a global perspective and the balance of content will reflect members’ interests. I hope we can make SRHE News a publication that informs and entertains SRHE members – academically credible journalism with a unique research-into-HE perspective.

The 2014 Conference set new challenges for SRHE News, starting with the launch of srheblog.com. We imagined that SRHE might ultimately create:   

… a website for research into HE which is:

  • differentiated and searchable, so that specialists can easily find the research that particularly interests them – as if Google Scholar had been tailored just for people doing research into HE
  • interactive, so that you can find other people with similar interests and engage in structured and unstructured discussions with them – as if SRHE Networks had suddenly gone 24/7 digital and local wherever you are
  • constantly refreshed and updated with new entries, with a range of regular targeted communications for which anyone could sign up and sign out at any time – like The Chronicle of Higher Education, the best kind of newspaper sites, or the Impact of Social Sciences blog
  • genuinely global in its reach, to promote capacity-building, inclusion for isolated researchers and breadth for researchers wishing to learn from other perspectives
  • accessible for non-specialists and useful as a vehicle for communicating research results to a broader public and improving research impact
  • entertaining, informative and readable, like SRHE News
  • and free (No 16: Sustainable blogging)

We’re still working on it …

Rob Cuthbert, editor of SRHE News and Blog, is emeritus professor of higher education management, Fellow of the Academy of Social Sciences and Fellow of SRHE. He is an independent academic consultant whose previous roles include deputy vice-chancellor at the University of the West of England, editor of Higher Education Review, Chair of the Society for Research into Higher Education, and government policy adviser and consultant in the UK/Europe, North America, Africa, and China.

Email rob.cuthbert@uwe.ac.uk, Twitter @RobCuthbert.


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Understanding the student experience better

by Phil Pilkington

The benefit of the SRHE and its Blog has been in providing a sense of community for those who have to and do think about the purpose, the benefits and the travails of higher education. There have been insights shared and arguments made. It is the stuff of academia.

My interest in the student experience has been accompanied by an enormous increase in research in this area. This increase can be quantified, should you wish, by the number of papers cited under the rubric ‘Students’ in the SRHE Research Abstracts. Thirty years ago, students were a marginal, barely visible interest relative to the concerns of ‘management’ and ‘governance’ which were brought about by the changes by Jarrett, Sir Keith Joseph, Kenneth Baker and onwards. It has been suggested that with the ‘customer is king’ since 2010 there is a need to know about your customers, the students allegedly at the heart of things. Hence the growth in the research into the student experience. This narrative is, however, a misapprehension of the beginnings of the interest in the student experience and does SRHE a serious disservice. There are a number of prior claims for this growing interest.

Firstly, the growth in student numbers, especially in what was once the ‘public sector’ of polytechnics and FE colleges, with an actual reduction in university places in the short term (in the early 1980s) created a more diverse student population in terms of ethnicity and social classes, and challenged institutional practices, often by direct challenges from the students and their representatives. There are many examples of such challenges at a micro level: enrolling Sikhs without clan names and other antiracism practices; multi-religious communities and pastoral care; pedagogy for commuter students; childcare et al. Each subset of these practices brought with them, or borrowed from external practices, the knowledge of the changing sector. The growth from elite to mass and to a universal HE system meant the universities were no longer monocultural. (Some HEIs have taken longer than others to catch up with this; some have yet to do so and this in itself is a fresh research area. Stories of ‘class hatred’ at Durham and Bristol come to mind and prompt the question: do greater economic disparities bring about greater cultural changes and animosities? They do, but how and why?)

Secondly, there were a number of academic staff who were not only exercised by the lack of research on the increasing diversity and the increases tout court, of the student body, but were also finding alliances and partnerships with non-academic staff, support staff or professional services staff. Some of these relationships were at a local level, some encouraged by management and much of the research was influenced by practical local needs rather than publication. Much of the collaborative work on the student experience had an action-learning or ’activist’ character to it in challenging and proposing change to practices. Research into the student experience had often been for the purposes of campaigning for change (eg changing teaching and assessment practices for the disabled) and SRHE’s ‘community’ welcomed that too. Conversely, the conventional SRHE research was applied by the campaigners for changes to both practice and outlook, eg Mantz Yorke’s research on reasons for dropping out, dispelling myths of alcohol abuse as a cause and highlighting choice of course (and lack of clarity about the curriculum) as the primary cause of dropping out.

Thirdly, the growth in institutions’ student numbers also meant an increase in specialist staff whose focus was on supporting students. These staff often belonged to professional bodies and postgraduates in their disciplines (counselling, dyslexia testing). Their insights into student behaviours and experiences as generalised or generic were above the departmental and faculty limits of many academics which also challenged the traditional and now often dangerous practices and roles of personal tutors. An added factor in collaboration was the growth in specialist staff within students’ unions and NUS. The latter had a strong and broad-based research team, especially strong in areas of national interest such as housing and financial support and student debt. At the local level, students’ unions had the everyday experience of welfare cases and the shortcomings of teaching and learning practices; articulating the ‘student voice’ to the management. It was the interrelationship between local support services that would provide a holistic approach to the student experience: welfare and education were being understood as intimately connected at the individual cognitive and the structural levels.

These factors were all either in place or forming into working relationships for shared practice and research before the final step to the neoliberal misnomer of ‘customer is king’ by 2012/13. SRHE played an important part in this growth of interest and initiated much with the creation of the Student Experience Network and the related student experience conferences. The former is still thriving having merged with the Access Network.

It is a mark of considerable progress that students are no longer ‘the other’ as they were thirty years ago, although there are occasional manufactured ‘moral panics’ about plagiarism, grade inflation, cancel culture (wars) and the threats to the sector’s autonomy as a consequence of these alarums (fines, new powers of the OfS, et al). And may the progress continue. Attainment gaps, the socio-economic inequalities of access, the toxicity of league tables, the intellectual fragility of satisfaction surveys and more, all call for more work. But if there is a need to open up a new field of research, and there is, then may I make a modest proposal that the governance of the sector needs greater examination. The sector has over the last decade been confronted with challenges unique to the UK as an outlier, or as a pastiche of the US sector, which has forgotten its history: student debt (or write-off), the growth of the academic precariat, the subsidiarisation or outsourcing of all but the core of HEIs, the delusions of autonomy challenged by practice, and a simple view of causality of study to financial rewards belying the conditions of the hierarchy of the sector. It would be of some purpose for an added focus on not the new management models, which are of limited variety given the external challenges, but the infiltration of the governance of HEIs with the values of those agents who have brought about the challenges of the last ten years. SRHE would then be reaching out to the field of the political economy of higher education and there is perhaps a dearth of such research. And from the bottom up: some reflections on the actual experiences of those engaged in the practicalities of marshalling ‘free speech’, engaging with the everyday problems of plagiarism, etc.

SRHE’s contribution to the understanding of the student experience and its application to changing practices has been and continues to be valuable – of public good. It was much needed by all parties working in and experiencing the sector. There is a need for a historical narrative and new conceptual tools to describe where and what the sector is now in facing (and facing off?) the xenophobic populism that has put the sector in its current parlous position. As someone once said: we make our own history but not as we wish; or, it is that we don’t make history, we are made by history. Was that Marx or Martin Luther King Jr? Actually, it was both; King seems more Hegelian than Marx. Research on the student experience helped HEIs to understand the new landscape of a universal system. Help is needed to understand the forces and values which are changing the nature of academia and what counts as knowledge.

Phil Pilkington’s former roles include Chair of Middlesex University Students’ Union Board of Trustees, and CEO of Coventry University Students’ Union. He is an Honorary Teaching Fellow of Coventry University and a contributor to WonkHE. He chaired the SRHE Student Experience Network for several years and helped to organise events including the hugely successful 1995 SRHE annual conference on The Student Experience; its associated book of ‘Precedings’ was edited by Suzanne Hazelgrove for SRHE/Open University Press.

Paul Ashwin


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David Watson’s Scholarly Legacy: Towards a Conscience for Higher Education Research

By Paul Ashwin

I am offering this reflection on David Watson’s scholarly legacy partly on behalf of the Society for Research into Higher Education (SRHE). David was president of the SRHE from 2005-20012 and partly as someone whose thinking has been strongly influenced by David’s work.

I have always been suspicious of lists. They make me wonder about the relations between the different items and how together they form a coherent whole. I wonder about whether the items are mutually exclusive or if they overlap and how. I carried this suspicion with me into David Watson’s brilliant SRHE presidential addresses, as David outlined ‘Eight Category Mistakes in Higher Education Discourses’, the ten commandments of the ‘Oath for Contemporary Higher Education’ and ‘The Ten Laws of Academic Life’. Despite my suspicion, these lists captured something fundamental about contemporary higher education experience. They were wise, thoughtful and always challenging. So in reflecting on and celebrating David’s scholarly legacy, it seemed fitting that this seemed to form itself as a list. In revisiting David’s work and thinking about where it takes us, my sense was that it gives us much of the work that is needed to form a conscience for higher education research.

1. Know your history

David was an historian and his scholarly work often contains phrases such as “If you look at the long sweep of history” or “If you take the historical view”, which always preceded the demolishing of some supposedly truly original policy or research idea. Continue reading

Alison Le Cornu


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Is the future flexible?

By Alison Le Cornu

Is flexible learning going to be more of a key feature in the future than it has been in the past? It depends on how you define it, of course, and depends too on what the perceived drivers are behind it. For some, the change in the fee structure in UK HE means that increasing numbers of students will need to earn while they learn, and hence require the flexibility to combine work and study, quite possibly also with family life. For others, the wider global context coupled with technological advances mean that HE is not the only sector that will see greater flexibility: employers too will be looking for flexible employees, which in turn will impact family and leisure time. In the not-too-distant future we will be living in a ‘flexi world’ and HE will have to adjust.

Whether we embrace this vision or eschew it, flexible learning is gaining increasing prominence throughout the sector. Key to its practical outworking is the notion of offering students choice in how, what, where and at what pace they learn: the flexibility of pace, place and mode that the HEA uses to focus its work in this area. Certain features underpin its practice. Flexible learning is largely contingent on learners studying part-time. It is both dependent on and enhanced by rapid technological advances that allow innovative pedagogical approaches. It facilitates cooperation between higher education providers and employers which has led to a strong culture of work-based learning, and requires a determination on the part of institutions to adapt their structures and systems so that the student experience is effective and of high quality. Credit transfer, still in a state of flux, remains one of the key players of the future. Continue reading

Vicky Gunn


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Learning Analytics, surveillance, and the future of understanding our students

By Vicky Gunn

There has been a flurry of activity around Learning Analytics in Scotland’s higher education sector this past year. Responding no doubt to the seemingly unlimited promises of being able to study our students, we are excitedly wondering just how best to use what the technology has to offer. At Edinburgh University, a professorial level post has been advertised; at my own institution we are pulling together the various people who run our student experience surveys (who have hitherto been distributed across the institution) into a central unit in Planning so that we can triangulate surveys, evaluations and other contextual data-sets; elsewhere systems which enable ‘early warning signals’ with regards to student drop-out have been implemented with gusto.

I am one of the worst of the learning analytics’ offenders.  My curiosity to observe and understand the patterns in activity, behaviour, and perception of the students is just too intellectually compelling. The possibility that we could crunch all of the data about our students into one big stew-pot and then extract answers to meaning-of-student-life questions is a temptation I find too hard to resist (especially when someone puts what is called a ‘dashboard’ in front of me and says, ‘look what happens if we interrogate the data this way’). Continue reading

Camille Kandiko


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How welcoming is Britain?

By Camille Kandiko Howson

Higher education recruitment has become a political issue. Stricter visa regimes for foreign students were implemented in April 2012. International students have fewer opportunities to work in the UK after they finish their degree, and it has become more challenging for partners of students to work and study. The House of Lords issued a report criticising the government’s immigration policy, to decrease immigration overall whilst also increasing international student numbers, and its effect on student recruitment. With the government’s stance on immigration, Britain does not seem a welcoming place for many international students. Taking a tough stance on immigration for the domestic market also sends signals abroad.

There is a complicated web of “push and pull” factors with international student recruitment. Changes in domestic economic markets, the development of high quality institutions at home and opportunities for on-line study can keep formerly mobile students at home. However, large scale scholarship schemes can encourage students to study abroad, such as Brazil’s Scientific Mobility Program, which aims to facilitate sending over 100,000 students abroad. Continue reading


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Knowledge brokers in UK universities: From bewilderment to belonging?

By Christine Knight and Claire Lightowler

Christine Knight photo

Christine Knight

Claire Lightowler photo

Claire Lightowler

In 2010, Dr Claire Lightowler and I were invited to take part in a symposium on Changing academic and professional identities in higher education at the SRHE Annual Conference, organised by Professor Rob Cuthbert. This was my entrée into the world of higher education research.

Following a PhD in food studies, of all things, in 2008 I had found myself working in a new kind of role in the academic social sciences – that of knowledge broker, with a remit to support the use, impact and dissemination of research. Claire had found herself in a similar position, and when we first crossed paths at a professional networking event in Edinburgh, it was a relief to find someone who shared some of my bewilderment. Continue reading

Julie Bounford UEA


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It’s about the (academic) community, stupid!

By Julie Bounford

This blog first appeared on 23 February 2014 on Julie Bounford’s personal blog at http://jebounford.net/its-about-the-academic-community-stupid/

I recently had a conversation about my doctoral research with an acquaintance I met at a dinner dance who asked, ‘what are you doing it in, what are you doing it for?’ Not an unreasonable question. I began my reply by saying that it was in the sociology of education and whilst I was conjuring up an answer to the latter question (it changes from day to day), they retorted in a jocular fashion, ‘the sociology of vegetation? You’re researching vegetables?’ The acquaintance laughed, a little uneasily. Perhaps they had misheard me.

My sense of humour is reasonably well honed but at that particular moment I was not in a frame of mind to see the joke; on them or on me. Continue reading