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The Society for Research into Higher Education

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Higher education as a politicians’ playground

by Rob Cuthbert

Higher education has always been something of a playground for junior politicians; HE ministers usually serve only short terms, and many are practising for bigger jobs. (Liz Truss and Boris Johnson were both briefly shadow HE ministers.) The Coalition period was an exception, with David Willetts serving for four years and evidently deeply engaged and interested in HE. Since he left in 2014 the political game-playing has sadly degenerated, becoming ever more disconnected from the real issues facing the HE sector.

In 2024 fifty or more universities have declared or are likely to declare redundancies, as their funding position becomes ever more perilous. Student fees have been frozen at £9250 for a decade, and their real value has declined to the extent that they are now worth no more than the £6000 which applied in 2012 before the fee went to £9000. According to Mark Corver of DataHE: “… universities have lost, in real terms, around a third of their income since 2012. Most of that has happened recently. Universities have lost the equivalent of almost £3 billion from their annual UG teaching funding in just the past 18 months.”

The long-running dispute in half the sector over changes to the Universities Superannuation Scheme might have recently been resolved, but there are now major concerns about the cost of the Teachers’ Pension Scheme in the other half. UUK chief executive Vivienne Stern and UCEA chief executive Raj Jethwa wrote to Minister Robert Halfon on 18 March 2024 asking for more flexibility in whether post-92 universities must offer TPS membership to their staff, noting that 27% of post-92s had declared redundancies in 2022-2023 and 46% had done so since August 2023. TPS contributions rose sharply on 1 April 2024 as Tom Williams reported for Times Higher Education on 18 March 2024.

Pay disputes have led to repeated strikes and action short of strikes, especially marking and assessment boycotts, affecting the whole sector. This, coupled with Covid, has meant increased workloads for academic and professional staff in major and repeated reconstruction of teaching programmes, with many universities relying increasingly on a precariat of staff on short-term contracts. Negotiations between employers and staff are inevitably complicated by the wide range of institutional fortunes, which makes affordable resolution for everyone difficult to achieve. Covid and employment disputes have brought massive disruption for students, with class actions for compensation continuing as an additional looming threat to HE budgets. Problems with student mental health have reached epidemic proportions, affected not only by the pandemic and loan-driven student debt but also the spiralling cost of university and private student accommodation, which is in short supply in many places.

In 2024 we do expect a general election, but we don’t expect the massive problems for UK HE to be an election issue. Voters mostly care much more about cost of living, the energy crisis, climate change, wars in Ukraine and Gaza, the NHS … and even within education, universities rank well behind schools and nursery places as topics for political debate. As Tom Williams reported for Times Higher Education on 16 May 2023, HE Minister Robert Halfon declared that “… the sector was in a “fairly strong” position – compared with much of the economy given the current financial difficulties – and implied management may be to blame at universities faring badly, rather than his government’s funding system.” Halfon resigned unexpectedly on 26 March 2024, so after 14 years of Coalition and  Conservative government we have our ninth new HE Minister, Luke Hall. It is the eleventh such appointment, since both Jo Johnson and Chris Skidmore served twice, and only four of the 11 appointments lasted for more than a year. There is a striking contrast with appointments as Schools Minister, the role in which Nick Gibb has served for most of the last 14 years, despite being sacked and reappointed by successive prime ministers.

For most of the Coalition period the Universities Minister was David (now Lord) Willetts, who was perhaps the main architect of the Higher Education and Research Act (HERA) 2017, eventually steered into law by Jo (now Lord) Johnson. HERA legislated for the HE ‘market’ and created a new regulator, the Office for Students (OfS). The policy sought to drive up quality through competition, with an influx of new ‘alternative’ providers; the Act made extensive provision for failing HE institutions to go out of business. Willetts’ special adviser, Nick Hillman, later became an effective Director of HEPI, but his HEPI blog of 14 February 2024 asked ‘Whatever happened to all those alternative providers?’,  while still defending the policy to which he contributed. A more plausible view is that the HERA version of the ‘market’ in HE had been tried and comprehensively failed. Against the success of a few new providers like the Dyson Institute there have been many more seeking to provide mostly lower-level courses, mostly in business, mostly in London. Operating an HE institution is a complex, difficult and long-term activity, and after relaxing requirements for entry to the higher education ‘market’, government was forced to crack down on the more egregious excesses of some of the new alternative providers. ‘Driving up quality through competition’ has been shown up as a fantasy; what always worked much better was relying on the intrinsic motivation of people in HE to do the best for their students, in what has always been vigorous competition with other institutions. Self-regulation is of course inadequate: HE institutions need external quality assurance and control, but the OfS chose to do away with the QAA, the designated quality body, by setting conditions which jeopardised QAA’s international credibility and forcing QAA to step down. Instead the OfS has set up its own quality arrangements in an apparently long-term plan which goes against all the expectations when HERA was enacted. 

That was the good news. A new government was entitled to try a new policy for HE, as it did. It didn’t work, so what happened next? Not repeal, of course, but neither was it, as we might have hoped, adaptation of the new policy to make it work better. In the chaos and increasingly rapid turnover of the post-Brexit administrations, politicians in the DfE and elsewhere became obsessed with culture wars. They brought forward a major new piece of legislation which had nothing to do with HE finance, staffing issues, student problems, or even the supposed focus of ‘levelling up’. Obsessed by immigration numbers, government even doubled down on HE’s financial problems with visa restrictions seriously affecting international student recruitment, especially for postgraduate recruitment which for many years had underpinned the viability of STEM disciplines. It was convenient for government that the OfS continued to give reassurances about HE finance, but it was hardly surprising, since government had installed a Conservative peer as the OfS chair.

The new legislation was the Higher Education (Freedom of Speech) Act 2023, education’s contribution to armaments in the culture wars. There were, of course, problems in some, perhaps even many, HE institutions over what might and might not be said in different contexts. A HEPI blog by Josh Freeman on 13 October 2022 argued that there was a problem with self-censorship and ‘quiet’ no-platforming. In the US some prominent university presidents lost their jobs arguing with politicians about the need to protect diversity in HE debate. The war on woke has not perhaps reached that pitch in the UK yet. But the Act required OfS to appoint a free speech ‘tsar’, as it did, and OfS issued proposals on 14 December 2023 on how the free speech regime will operate, launching a consultation on 26 March 2024. The results are unconvincing to those on the ground in the institutions. Jim Dickinson blogged for Wonkhe on 6 March 2024 about the shambles which government has created with its free speech legislation: “We are literally less than six months away from OfS opening a complaints scheme under which one group of students will say another’s actions amount to antisemitism, while the other will say they are threatening their right to express legally protected anti-Zionist beliefs – both saying their free speech is threatened as a result, both arguing they are being harassed, and both reasonable in asserting that they were assured their free speech and protection from harassment was assured.” The Act may even rival the Hate Crime and Public Order (Scotland) Act 2021 for its unworkability in practice.

The principal cheerleader for the new Act was Education Minister (and for two chaotic days in the fall of Boris Johnson, Secretary of State for Education) Michele Donelan, who continued to champion it even as she moved to become Secretary of State for Science, Innovation and Technology in the Sunak administration. Donelan relied on a press release from right wing think tank Policy Exchange to pick a fight with UKRI about the members of its Equality, Diversity and Inclusion Committee. The release was written by Donelan’s former special adviser Iain Mansfield. UKRI suspended its Committee and their membership pending an inquiry, which exonerated the members, one of whom sued Donelan for libel and won £15000 damages, as Faye Brown reported for Sky News on 12 March 2024. The damages were paid by the government, prompting widespread disbelief; Leader of the House Penny Mordaunt even suggested that we should cut Donelan some slack because she had not taken the £16000 redundancy payment to which she was entitled  from her two days as Secretary of State for Education. It would all be deeply embarrassing, if government ministers were still capable of feeling shame.

The playground urgently needs more grown-ups, to do higher education policy as if higher education mattered.

Rob Cuthbert is Emeritus Professor of Higher Education Management, University of the West of England and Joint Managing Partner, Practical Academics rob.cuthbert@btinternet.com. Twitter @RobCuthbert


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Graduate outcomes: Beyond numbers, towards quality?

by Tej Nathwani and Ghislaine Dell

with a foreword and afterword by SRHE Network Convenors Tracy Scurry and Daria Luchinskaya

Foreword

As many of us working with graduate employment statistics will know, it’s difficult to find up-to-date large-scale data of graduates’ experiences of work. In the SRHE event Exploring graduate outcomes: Do we need to look beyond earnings and occupation?, Tej Nathwani (HESA) introduced a new graduate outcomes measure capturing subjective aspects of job quality, while Ghislaine Dell (Head of Careers at Bath University and member of the AGCAS Research and Knowledge Committee) reflected on the implications from a practitioner perspective. In this follow-up blog, Tej and Ghislaine comment on the issues in capturing subjective graduate outcomes and outline directions for future research. HESA is keen to get your feedback on its measures: see the end of the blog for how to get in touch.

Capturing job quality in HESA’s Graduate Outcomes survey

Tej Nathwani

Since the financial crisis, there has been a fundamental rethink about the way we measure economic and societal progress, with greater attention now given to subjective forms of data. At the individual or micro level, this has resulted in growing international interest in the quality of work – essentially those parts of our employment that correlate with our wellbeing. From a UK perspective, Scotland led the way in bringing this matter to the forefront with the formation of the Fair Work Convention. Not long after, we saw the Taylor Review of Modern Working Practices published, which recommended the dissemination of regular data on eighteen job quality indicators covering seven broad dimensions.

Graduate outcomes in the UK have historically been assessed solely on the basis of earnings and whether individuals find themselves working in professional or managerial occupations. Yet, research examining the aspirations of higher education students indicates that they want a career that uses their skills, aligns with their ambitions and that can enable them to make impact. Under the Fair Work Convention framework, these aspects embody fulfilling employment. Furthermore, funding and regulatory bodies also want to see all graduates find such work.

With no data currently available on this matter, this clearly represents an information gap in graduate labour market statistics. As an organisation that adheres to the Code of Practice for Statistics, HESA have therefore started to conduct research to fill this space. This has involved using three questions in the Graduate Outcomes questionnaire relating to these features of employment to form a single composite measure that captures fulfilment (or the ‘job design and nature of work’ as it is also commonly referred to). Our ambition is to introduce this into our official statistics/open data in forthcoming years.

Indeed, with the importance of job quality set to grow, one pathway we are currently exploring for the future development of the Graduate Outcomes survey is the addition of new questions on other elements of decent work, as identified by the Measuring Job Quality Working Group.    

Ghislaine Dell

Students make career decisions for very personal and subjective reasons. Recent research from Cibyl shows us that the most frequently looked for qualities in students’ career choices are interesting work, career progression, good work-life balance, and training & development. This matches very well to the proposed new job quality indicator. The Government’s continued emphasis on degrees offering good return on investment is at odds with what the workforce of the future are seeking. Notably, Tej’s analysis showed that, after about £25,000, higher salary does not increase graduates’ reported wellbeing, but more fulfilling work, as captured by the new measures, does. From a governmental and individual perspective, then, knowing what jobs are ‘good jobs’ is important for a thriving society. An indicator which focuses on fulfilment could enable students to make a more informed choice between possible career directions.

However, there is a potential issue around the way in which we can capture this. For example, if we take ‘I am utilising what I learnt in my studies in my work’. Many graduate jobs are discipline-agnostic, and so a chemist, for example, would not be using ‘what they learnt’ in terms of Chemistry, in a financial services job. HESA’s cognitive testing of its survey questions provides a starting point for understanding how respondents are likely to approach these statements. However, further development of the phrasing of these questions is arguably necessary to ensure that the explanation of ‘skills mismatch’ isn’t simply attributable to graduates working in a field different to the one they studied.

 A key challenge will be to work on improving response rates so that each provider can report on this new measure with confidence. Currently, the subjective “graduate voice” questions in Graduate Outcomes are not compulsory, they rarely form part of the official narrative and minimal time is devoted to analysing and understanding the responses. If we are truly to maximise the potential of this measure, these issues need to be addressed.

The new measure both fills an information gap and provides a lever for inclusion of job quality into official statistics augmenting its importance for governments and providers.

Afterword

The lively discussion that followed this SRHE event, organised by the Employability, Enterprise and Work-based Learning Network, reflects the genuine interest and excitement in being able to gather job quality statistics at scale for the first time. HESA is plugging the long-standing information gap, enabling new research directions to take off in practitioner, academic and policy communities and providing better careers information, advice and guidance to students and graduates. There is still work to be done to improve the measures and scope to expand the coverage of job quality indicators in particular extending understanding of how students interpret and understand these questions. Your feedback, whether based on experience or research, can help in the future development of this measure.

Feedback on the types of statistics users would like to see incorporated into HESA open data based on the new measure are most welcome, as are views on potential amendments/additions to the Graduate Outcomes survey. Please send your thoughts to official.statistics@hesa.ac.uk.

For more information about the Employability, Enterprise and Work-based Learning Network and future events please see: Employability, Enterprise and Work-based Learning | SRHE

For more information about AGCAS and the Research and Knowledge Committee please see: Research and Knowledge from AGCAS

Contributors

Tej Nathwani is a Principal Researcher (Economist) at HESA, which is now part of Jisc.

Ghislaine Dell is Head of Careers, University of Bath and member of AGCAS’ Research and Knowledge Committee.

SRHE Network Convenors: Dr Daria Luchinskaya is a Lecturer at the University of Strathclyde Business School and Professor Tracy Scurry is a Professor of Work and Employment at Newcastle University Business School.


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Narratives at SRHE 2023 – more than just mere rhetoric

by Adam Matthews

It’s January 2024 and I am sitting down to write up my reflections on the SRHE Conference 2023. At the time of writing, the UK news agenda is being dominated by what is being described as one of the biggest miscarriages of justice the country has ever seen736 post office workers between 1999 and 2015 were prosecuted for false accounting or theft based on information from an IT system called Horizon. The system was not fit for purpose and the reporting of accounting shortfalls have found to be incorrect. The Post Office scandal has captured the public imagination thanks to a dramatisation of the events on mainstream terrestrial TV.

What has this got to do with an academic conference on higher education?

The power of media, narrative story and the broader humanities have the capacity to convey stories through genres such as drama and comedy in compelling and accessible ways. My own work is concerned with discourse and narratives on the idea and purpose of a university and its role in society. I contributed to two presentations at SRHE 2023 which both involved an analysis of narratives – the first being political party manifestoes from 1945 to 2019 and the second an analysis of Knowledge Exchange Framework policy. Both of these presentations and my wider interests look at discourse and narratives as data in higher education policy and practice.

The telling of the compelling Post Office scandal story in an accessible format has reached millions of screens, sparking conversation in workplaces and around dinner tables. This surge in public feeling has kicked off further investigations into the miscarriage of justice which involves a complex network of state and private actors over many years. This shows how narratives can reach many diverse audiences to begin to unravel the personal stories as well as the complexities involved. The SRHE conference theme for 2023 itself looked to unpick connections and complexity between Higher Education Research, Practice, and Policy.

Connected research, policy and practice was a key theme in both keynotes, the first online from Professor Nicola Dandridge and the second kicked off the in person 3 day event in Birmingham at Aston University – a panel discussion and plenary on re-shaping Tertiary Education with Professors Huw Morris, Ellen Hazelkorn, Chris Millward, and Andy Westwood, chaired by Professor Sir Peter Scott.

The complexity in making connections across research, policy and practice was clear as the speakers challenged researchers of higher education to come up with answers to the sector’s issues and challenges as well as re-shaping the sector into one which is tertiary rather than just higher. Browsing the conference programme at the sessions to come showed hugely diverse topics and methods used in higher education research. It certainly is complex to respond to the challenge of research providing the answers or even more challenging the answer.

The growing direction of travel towards tertiary is thankfully not a singular path. Like other potential futures, the panel showed a plurality of potential paths, all bound up with a plurality of perspectives, values and ambitions as well as the key aspect of funding. The panel on tertiary education came up with at least three perspectives on our tertiary futures, from conservative through to radically progressive.

Research findings cannot be put into a large language model artificial intelligence machine to spit out the answer but there is much more scope for researchers, policy-makers and practitioners to collaborate. Geoff Mulgan’s recent book When Science Meets Power analyses in detail how politics, policy, research and findings are muddled and muddied and lays out how scientists, politicians and bureaucrats need to acknowledge their strengths, knowledge (epistemic humility) and democratic values to make expert knowledge and politics work together.

Narrative might be something that can help to make sense of some of this complexity in both analysis but also in making a change at policy and practice levels.

The first of my own two presentations at the conference looked at political discourse of higher education in UK elections from 1945 to 2019. Debbie McVitty and I looked at the political narratives and discourses of Conservative, Labour and Liberal Democrat party political manifestoes to track how higher education was written about and in what context. Broadly, the Labour Party used ‘higher education’ more than the other two parties but all three had similar frequency when writing about the sector when it came to the word ‘university’. We observed spikes in frequency of ‘higher education’ and ‘university’ in 1966, 1987, 2001 and 2010. The first three elections were incoming second and third term governments which might hold some clues for 2024 in the UK. The context in which manifestoes talk about higher education has changed and broadened over the 74 year period. In 1945 and for the majority of the remainder of the 20th century, higher education and universities were mentioned in the context of education, health, science and innovation and youth. Progressively following the turn of the millennium in line with growth in student numbers, political parties began broadening the scope and influence of universities. We saw themes linked to universities in the context of lifelong learning, the economy, immigration, the European Union, public services, apprenticeships and equality. In short, as universities have grown in size and number, politics has looked to them do and achieve more for society and adds to the complex role of higher education in society. As we look ahead to 2024 and the biggest election year the world has ever seen it will interesting to see how universities are positioned politically in the UK and all over the world.

Globally, universities are not being depicted in a positive light in a range of contexts. The UK Government has questioned the value of some degrees describing them as ‘rip offs’ to be cracked down on. Politically, polarisation is a key concern for the health of our democracies and those gaining a degree and those that do not has been sighted as a contributing factor in such division, often under the veil of meritocracy. Hostility towards universities has entered into the culture wars with curriculum and pedagogy being attacked by politicians in the US and in Europe. And currently there is controversy on free speech and conflict at prestigious universities in the US as leaders have been forced to stand down over handling of  the Gaza-Israel conflict culminating in allegations of plagiarism in their own research.

More positive narratives could be found in my second presentation with Vanessa Cui from Birmingham City University. We looked at the narratives of the Knowledge Exchange Framework (KEF) – a regulatory policy exercise from UKRI. Universities are required, in a similar way to teaching and research excellence frameworks to submit narrative statements alongside quantitative measures. We looked at these statements to see how universities told the story of knowledge exchange (often described as third mission) outside the more structured activities of teaching and research. We found a wide range of activity carried out by universities which contributed to both the local economy as well as public and community engagement. Characters in these narratives included students and graduates, university staff, local authorities and public services, publics, businesses and other education institutions. Activities ranged from collaborating with local people on research projects and providing learning opportunities to responding to and contributing to large scale events such as the Commonwealth Games and City of Culture organisation. Moreover, universities clearly played an important role during the Covid-19 pandemic, not just in developing vaccines but providing services and support in collaboration with many different organisations and communities.

For both of these projects we are using the Narrative Policy Framework (NPF) as a broad methodological framing for policy narratives and responses, assuming:

  • A constructing of social reality
  • A bounded relativity (beliefs, norms, ideas, strategies, context)
  • Narratives have generalizable structural elements
  • Policy narratives operate at three levels (macro, meso, micro)
  • Narratives play a central role in communicating information

In previous work I have analysed similar regulatory narrative responses using computational text analysis (corpus-assisted discourse analysis) as a method of analysing corpora running into the millions of words. This we combined with the NPF and plan to develop this methodological integration in further work.

Objective and positivist measures are a big part of much of the English regulatory landscape, TEF takes data from the national student survey and continuation, completion and progression indicators to evidence student experience and student outcomes. The REF, KEF and TEF ask for narrative statements alongside the numbers as evidence and to ultimately provide outcomes. Vanessa and I concluded with regard to KEF that universities have a narrative challenge in crafting texts which tell the story of the idea and purpose of their institutions to regulators but also then to students and publics.

Narratives play a key role in human communication. This echoes the importance of narrative and story outlined above and the impact of drama and stories to public consciousness. Narratives and storytelling also play a key role in marketing, from BT selling the gift of family communication to the addictive quality of R Whites Lemonade. The marketisation of a higher education in the neoliberal era has been widely researched and theorised. But in responding to the call from the keynotes and others working with the sector at SRHE 2023, to make the case for higher education and universities, maybe we need to adopt some of the narratives used in the big neoliberal marketised machine. Again, how does the university, tell its story and purpose to a wide range of stakeholders?

Researchers in higher education are analysing and crafting narratives in diverse and creative ways. Charlie Davis presented his work on academics of working-class heritage creating narratives through stories and comics. Social science fiction narratives can allow us to explore ideas and different conceptualisations and visions of the future. These approaches are drawing upon research data, literature and theories but in new and futures-orientated and playful ways. Justyna Bandola-Gill presented her study on narrative CVs – a relatively new approach to research funding whereby researchers craft their own story rather than a list of achievements. And Josh Patel got into the detail of the Robbins report pulling out the ambitious and verging on poetic narrative from the neoliberal economist Lionel Robbins’ vision of expanded public university education – Josh urged us all to go and read a very accessible and hopeful narrative from 1960s higher education policy.

Narratives are not going away. In the latest 2023 publication of TEF statements, institutions could submit up to 25 pages as part of their provider submission (up 10 pages from the previous round) and new to the latest set of statements are panel decision narratives and (optional) student submissions. In December 2023 this provided half a million words each from panels and students and 1.8 million words from providers. A by-product of such an exercise is a unique corpus of texts which provide an insight into how a range of institutions are responding to policy in describing their own practice in diverse ways. This provides a huge amount of learning for the sector.

Narratives play a central role in communicating information and constructing reality. From a research perspective we can analyse these texts as policy stories and wider discourse on what is constructed as a social reality. Narratives involve characters, context, morals of a story and plot lines. Rhetoric is the ancient art of persuasion. Aristotle broke this down into ethos (speaker’s status, character, credibility and authority), pathos (appealing to emotions, values and beliefs of the reader) and logos (logic, reasoning and argument).

As well as using these tools for analysis, universities and higher education researchers can use them to create narratives which surface the purpose and ideals of education to politicians, policy-makers, funders and publics. We may need them, as hostilities towards the university grow.

Many people knew about the Post Office Horizon IT system injustices but they were hidden away in reports and information based news articles – telling the personal stories of those involved on prime time TV captured a public imagination and support. Mr Bates vs the Post Office has been viewed almost 15 million times (at the time of writing) and has led to more than 100 new potential victims coming forward.

Maybe higher education needs to tell its stories and narratives to the wider world in equally accessible and creative ways.

Adam is a Senior Research Fellow in education systems and policy at the University of Birmingham. Adam’s work looks at universities as part of tertiary education systems and the role that they play as key sites of knowledge production and dissemination in wider society. This includes how technologies and media have and are shaping, knowledge production and access.


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Must do better:  making the Office for Students accountable

by GR Evans

The House of Lords Committee on Industry and Regulators pulls no punches in Must do better. This Report on its Inquiry on the Office for Students published on 13 September finds the OfS to be underperforming in a number of respects. It criticises its ‘prescriptive regulatory requirements and time-consuming processes’ and its  ‘inappropriate micromanagement’, with ‘little regard to the need to protect institutional autonomy’. Institutions are found to be reluctant to engage with it ‘for fear of a punitive regulatory response’.

‘The student interest’ in which it was set up is described as ‘defined by the OfS in line with the political priorities of Ministers rather than the priorities of students’. In comparison with its  threatening mass of detailed rules for providers the OfS definition of  required ‘outcomes’ affecting students (student continuation beyond a first year; progression to completion; gaining employment) is found to be ‘simplistic and narrow’.

The Office for Students is a non-departmental ‘arm’s length’ public body with executive functions. These are far more extensive than HEFCE possessed in its role of ‘buffer’ between Government and providers of higher education and Must do Better is concerned that the OfS has been adding to them. Moreover Must do better says that the lack of close attention to the underlying objectives of his statutory duties ‘makes it difficult for the OfS to be held accountable’.

The OfS is a regulator. Must do Better says it ‘should improve its adherence to best regulatory practice through closer alignment with the Regulators’ Code’ dating from 2014. It should do so ‘with respect to how it implements its policies and procedures, as well as how it develops them’. The Regulators’ Code has ‘accountability’ as its overall aim, and emphasises reciprocal and mutual responsibilities between regulator and regulated, a point on which the OfS is now found conspicuously wanting.

The provisions for its accountability seem inadequate to address the potential abuse of power arising from a failure of the OfS to engage appropriately with the providers it regulates. If it decides a provider ‘must do better’ in meeting its ‘outcomes’ requirements, the Office for Students can remove it from its Register, take away its degree-awarding powers and its university title or impose a monetary penalty, with the provider paying the costs of its investigation, with internal appeal only against the scale of the costs.

Appeal against an OfS decision on such matters lies to the First-tier Tribunal Health, Education and Social Care Chamber (Care Standards). It must be made within 28 days of the issue of the decision by the OfS, on the grounds that the decision was based on an error of fact; was wrong in law, or unreasonable, except where the decision was to revoke degree-awarding powers or University title. In that case the grounds of appeal are not specified and the decision may be made afresh. The Tribunal will take into account evidence that was not available to the Office for Students when it made its decision.

A landmark case was brought by Bloomsbury Institute Ltd, formerly the London School of Business and Management, after its application for Registration was refused by the OfS in May 2019 under Registration Condition B3, namely  that ‘student continuation rates from year one to year two (“continuation rates”) and rates of progression to professional employment or post-graduate study (“progression rates”). First came an attempt at judicial review on a several grounds. That was unsuccessful but an appeal succeeded on two grounds, ‘delegation’ and the failure of ‘publication and consultation’. Bloomsbury is now on the Register subject to an Ongoing Condition about student ‘continuation’ (R. v. Bloomsbury Institute Ltd. and The Office for Students [2020] EWCA Civ 1074).

Must do better points to the agreed accountability ‘framework’, not between OfS and providers but between OfS and Government. The current Framework document between the Department for Education and the Office for Students is dated January 2023. This promises ‘reviews’ to ‘ensure intra alia that the OfS is delivering effectively’ against the ‘aims and objectives’ of the Public Bodies Review Programme, but ‘The date of the next review is yet to be determined’. 

It may take some time to arrange. Must do Better notes the National Audit Office’s recent criticism in its Central Oversight of Arm’s Length Bodies that ‘review programmes’ had ‘failed to meet their ambition of reviewing every ALB [Arms Length Body] within a Parliament’. Must do better notes ‘that the Government is committed to a public body review of the OfS’, but calls for that to go beyond the ‘considering whether the OfS’ work remains useful and necessary’ by placing ‘ its work in a wider context, focusing on the strategic issues facing the sector’.

In any case the Office for Students’ Framework Document provides accountability only through the Secretary of State (ultimate accountability to Parliament) and the Minister for Higher Education (day-to-day responsibility). The DfE’s Senior Sponsor for OfS will ‘hold quarterly performance reviews with the leadership of the OfS as part of performance monitoring and accountability’. These do not seem to be on published record. Government ‘recognition of the problems created by regulatory duplication in the higher education sector’ is welcomed but Must do better  wants  the DfE to ‘set out in further detail the steps it is taking to streamline regulatory responsibilities within the sector, including its proposed timetable for this’.

There is published self-criticism. The OfS’s Annual Report for 2022-3 took stock of its own performance expressly in terms of the requirements of its Framework relationship with the DfE:

This year we experienced some resource challenges, which had implications for some business plan activities. Our Performance analysis report identifies where this was the case.

OfS accordingly tracked its ‘performance against’ its eleven Key Performance Measures and Operational Measures and ‘reported to the DfE’ on its ‘progress’. KPM 11 covers ‘Efficient Regulation’ and lists under the headings: ‘Minimum and maximum number of OfS data and information returns for providers’; ‘Average number of OfS conditions of registration subject to enhanced monitoring per registered provider’; Amount of regulatory fees paid by providers per student’. The Operational Measures count Reportable Events; Notifications; Registration; Degree awarding powers, and time taken to resolve these. The OfS Annual Report adds that its ‘performance against budget’ is ‘monitored and reported each month’ and its ‘performance against financial target’ on an in-year basis. It has monitored  its performance in paying its creditors, ‘greening’, the Cabinet Office’s Functional Standards for Counter Fraud and salaries.

Must do better makes recommendations but it is far from clear how accountability can be insisted on. Must do better finds it ‘worrying that some institutions would be unwilling to engage with the OfS’ particularly ‘in the early stages of falling into financial difficulty for fear of a punitive regulatory response’. The 2022-3 Annual Report looks towards the  individual providers with which the OfS has a regulatory relationship, but chiefly in terms of their ‘Financial sustainability and governance’. It had required 250 providers to complete their annual financial return for the 2020/2021 financial year:

Of these, 117 were subject to further assessment, there was informal monitoring of 51 providers, of which 31 were subject to additional formal monitoring. Three providers were subject to Student Protection Directions, which enable the OfS to intervene “quickly and in a targeted way” where there is a material risk of market exit. One provider exited the market.

 It was recognised before the burden was increased with the creation of the OfS that already  ‘the accountability burden in the higher education sector is out of proportion to the risk of financial or academic mismanagement.’ This may no longer be true, and if so that matters in connection with the full title of Must do better: the Office for Students and the looming crisis facing higher education.  The Report outlines this crisis in terms of the diminishing value of the tuition fee against the expanding institutional cost of teaching an undergraduate and the growing reliance on income from international students.

It expresses concerns about the adequacy of OfS’s checking of financial sustainability especially with reference to the latter. It finds it too trusting, which is especially a concern in the light of the recognition that providers in financial difficulties are afraid to raise their concerns with the OfS. The OfS Register defines the providers whose students are entitled to loans from the Student Loans Company. It currently lists 425, in two categories, those which may charge fees up to £9,250 and those without a ‘fee cap’ to which the SLC will lend only £6125, less if the provider has no TEF rating. There is perhaps a further growing concern which Must do better fails to pick up and that is the multiplication of alternative providers not all of which have degree awarding powers or university title and not all of which are offering courses above Levels 4 and 5.

How badly is the Office for Students failing? Can it improve sufficiently to help protect the future of English higher education? It has been publishing reassurance that it is making efforts to connect better with the providers of higher education it now regulates. It has published the findings of two assessment visits on Business and Management courses and celebrates ‘positive engagement’ from local graduates on an OfS programme. It is ‘advising’ on ‘what works in supporting disabled students’. This is all a warrant of a wish to repair flaws and to improve what it does but the criticisms of Must do Better may not be easy to meet piecemeal.

A letter to the Chair of the House of Commons Education Select Committee from the chief executives of the Russell Group, GuildHE, MillionPlus and the University Alliance in January 2023, suggesting that the OfS was failing to comply with the Regulators Code  helped to prompt concerns that this was encouraging providers to resort to litigation. That led to further concerns in March about the lack of ‘basic safeguards around transparency, fairness and accountability’ in the conduct of the OfS.

The Lords’ Industry and Regulators Committee began its inquiry in March and the now published evidence submitted to it fully supports the conclusions of Must do Better. If the Office for Students is beyond reform could it be abolished? That would require fresh legislation. The Higher Education and Research Act (2017) depends heavily on the belief that, with the block grant shrunk to vanishing point for teaching and tuition fees a chief source of university income, HEFCE’s allocation of a block grant in the capacity of a buffer between Government and providers would no longer be enough. When providers were attracting their funding directly, institutional autonomy was no longer to be trusted without a new Regulator. The drawbacks of this policy change are now apparent. Perhaps it is time for a radical rethink.

SRHE member GR Evans is Emeritus Professor of Medieval Theology and Intellectual History in the University of Cambridge.


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Freedom of speech and students’ unions

by Phil Pilkington

In March 2023 Nick Hillman, Director of the Higher Education Policy Institute (HEPI), wrote a review of Freedom of Speech in Universities: Islam, Charities and Counter-terrorism by Alison Scott-Baumann and Simon Perfect (both SOAS), covering freedom of speech, populism (of the left and right), ‘no platforming’, and students. I disagree with his argument and his conclusions.

Nick Hillman’s review may appear a slight text, but it demands a response as it sheds light on a particular and influential perspective on higher education. The comments on freedom of speech interest me as someone who over many years had to ensure events with guest speakers either did or did not take place, running to hundreds of events. Hillman notes correctly on risk assessment: ‘you do not always know which event which will be the one that flares up’. One event I approved did not go well: the experience of a student’s conversion from Sikh to Islam caused a furore, not on campus, but throughout the region and nationally, ignited by formidable Sikh activists. Nick Hillman perhaps has limited experience of the consequences of such events, which can include death threats, social media storms, massive impact on ethnic minority groups on campus and their alienation from the culture of the university. ‘Flaring up’ is a delicate euphemism. Many opinions in the review are misleading because they are ahistorical and expressed without the benefit of material, practical experience.

The book identifies four possible responses to the issue of free speech on campus: libertarian; liberal; guarded liberal; and no-platforming. Hillman says the authors back the ‘liberal’ approach and “the authors regard the threats to free speech on campus as coming almost wholly from the right”. He argues however that there are threats from the left, exemplified by Jeremy Corbyn’s period as leader of the Labour Party and its association with anti-semitism. The authors argue that right-wing populists “sneak into the gap” between neo-conservative and right-libertarian, an argument Hillman criticises because: “the right are portrayed as wrong if they want to limit more extremist speech, wrong if they push for a looser libertarian approach and wrong if they take a position in the space between these two positions. If you’re on the right and you have a view about free speech, it is deemed to be incorrect on sight, which seems unconducive to a reasonable conversation. At this point, the careful architecture of the authors’ argument starts to crumble, not least because left-wing populists and others (eg the NUS) are in exactly the same ‘gap’, which is really a chasm.”

Hillman’s suggestion is that to have a ‘no platform’ position while opposing the PREVENT strategy is to occupy an equally inconsistent liberal ‘gap’. But there is no inconsistency: the matter is much more subtle, complex and dangerous. There is a case for both positions on practical and historical grounds. Historically, a ‘no platform’ position was taken up in the 1970s by many students’ unions against the rise of the far right (the National Front and later the British National Party) which had gained some questionable success in marches in the East End of London and some success in local election results into the 1980s. Students’ unions are often conflated with the National Union of Students (UK), but  many students’ unions[1] did not have ‘no platform’ policies and a few were not affiliated to NUS, which is a confederation of students’ unions, guilds and associations.

A university or polytechnic campus was a focal point for the far right, not to gain support from the students or staff in debate but as a ‘piece of theatre’ for their supporters, who would have been suspicious of higher education. This situationist political action had the lineaments of populism, more recently shown in the occupation, and videoing for social media, of campus buildings by National Action, an organisation which celebrated the murder of Jo Cox MP and is now proscribed by the Home Office. No platform policies were subtitled ‘for Racists and Fascists’. Nick Hillman may have had in mind more celebrated and extremely rare cases of ‘cancel’ culture, but these should not be confused with ‘no platform’ policies nor the actions taken by students against the rise of racist political groups and parties. This stand was important in itself and influential in later legislation for protected characteristics in the Equalities Act. The other purpose of the policy was of course to ensure support and harmonious relations on campus when ethnic minorities were threatened.

No Platform policies were arrived at by debate, with motions democratically passed by the student body. PREVENT in contrast is a statutory duty of universities, instructed by the Secretary of Education under the Counter Terrorism and Security Act 2015 to have a PREVENT policy and strategy which should “balance freedom of speech with the assessing of risk of external speakers”. Unlike No Platform policies it was not debated by the student body. Responsibilities under the Act rested with university trustees/governors, but as a member of staff at a students’ union I was allocated some responsibility for ensuring duties were met and I liaised with anti-terrorism police officers on the adoption of the policy. My experience confirmed the findings of Greer and Bell that the liaison was almost entirely taken up with intelligence of far right and multinational far right groups active in the area who could target the ethnic minority community and students. Political objections by some students’ unions (and NUS) to PREVENT were based on the perception that it was Islamophobic. Attacks on Muslim students on campus at that time, both verbal and physical, reinforced their perception that PREVENT discriminated against them. There was no causal connection between the Act itself and the attacks, but the ‘hostile environment’ was a reality: I established a Hate Crime Reporting Centre within a students’ union to support Muslim students (amongst others).

For many the practical objections to PREVENT were insuperable. The monitoring required to trigger concern for ‘indicators of being drawn into terrorism’ was impossible: for example, that lecturers and other staff should note changes in behaviour, declining academic performance, etc. What might have been possible in a school classroom setting could not apply to a cohort of hundreds of students on a computer science course, for example. Staff training was advised, so that they might notice changes in behaviour likely to be related to susceptibility to terrorist activities. This might have focussed on academic staff and personal tutors, but in our mass HE system I prioritised training for staff working in halls of residence to notice changes in behaviour; it was nevertheless unlikely to be effective.

Overall, to suggest a ‘liberal gap’ between no platforming and opposition to PREVENT fails to recognise the details and the historical roots and practices of the two. It was and is more complex than that.

The review then goes on to address failures in understanding right and left populism and the related threats to free speech. There are some difficulties with this application of populism. I have suggested that the historical origin of no platforming was a reaction to the rise of a violent far right in the UK using a campus and its students as part of a situationist spectacle, against an (educated) elite rather than for support. These historical origins open up a wider discussion. Speech is more than opinion and our right to hold or possess it. Freedom of speech has some conditions of origin and direction, otherwise it would be simply incomprehensible noise. The theatre of speech has attributes beyond facts, truth conditions, empirical evidence, or whatever other enlightenment features may be included in ‘debate’. Debates are rare – most external speakers give a presentation, answer a few questions and then leave. These linguistic details are rarely considered in the discussions about free speech. The focus is on the handful of cases involving ‘cancelling’ or postponement, among the tens of thousands of events each year. Why is this a priority for HE, given the problems facing the sector? Why has it become such a priority? Who has driven this as an issue? Has it been tangled up with a populist view of HE in the UK?

Using the criteria developed by Michael Cox (LSE) for an understanding of populism, it can be argued the UK government is not so much right of centre, as Nick Hillman suggests, but is a government becoming right-wing populist. How is that possible and how could it be related to interests in free speech and universities? Cox’s criteria for right wing populism match many government policies and rhetoric in the UK. Populism of the right is nativist, declaring allegiance to those living ‘somewhere’ (with no social or actual mobility in deindustrialised regions) against the socially and literally mobile who live ‘nowhere’ (graduates, the metropolitans). It distrusts elites, has a disdain for intellectuals, promotes a conspiracy theory of the establishment as traitors, is sceptical about science, and seeks to ensure cultural elites (eg Arts Council, BBC, museums, university governance et al) are ‘loyal’. Some of Cox’s criteria may not be met, but recent developments in the Illegal Immigration Bill, following Theresa May’s Home Office policies of creating a ‘hostile environment’ and the Windrush generation deportations, contribute to a perception of the current government as right-wing populist.

Cox argues that left wing populism is rare, given that the basic condition of populism is nativistic (or ethnically based) whereas the left will focus on class divisions across ethnicity and be internationalist. However, Hillman identifies Corbyn, the former leader of the Labour Party, and ‘Corbyn-mania’ as left populism because of the antisemitism attached to his time as leader. The apparent implication, since half of university staff and two-thirds of students supported the Labour Party at the time of Corbyn’s leadership, is that many in universities also supported a form of left populism.  This leaves hanging the thought that perhaps they presented dangers as a form of populism to the university spirit, essence or whatever it is about freedom of thought and speech. Hillman says the ‘gap’ between free speech and clamping down or cancelling becomes ‘a chasm’. But that depends on who is deciding what happens in that gap. The free speech imbroglio – if it is that – flows from some deliberate choices. We should ask not how it happened – it began as a counter to racists and fascists attempting to threaten campus unity and vulnerable individuals – but how it became such an obsessive issue for some. An issue which crowds out the academy precariat, the loss of research collaboration with Europe, the financial instabilities of HEIs, the enormous foreign investment in halls of residences, the rise of AI to challenge the curriculum and assessments, graduate indebtedness, et al.

Hillman’s review then turns to students’ unions, suggesting that stricter controls have been introduced; his meaning is not clear unless he means the incorporation and charitable status formalised by the Charities Act of 2006. That Act made students’ unions accountable to a board of student trustees, with charitable status no longer depending on the ‘parent institution’. The recruitment of external lay trustees by student officers allowed for greater expertise on financial, commercial and employment matters but overall control and campaigning policy remained in the hands of elected student officers via student councils, referenda and general meetings according to their constitutions. Ironically, this is the strongest form of democratic control on a UK university campus, notwithstanding trade union activities, in terms of size and scope of activities. Hillman went on to say: “the authors condemn the common idea that student unions should avoid political campaigning that is not focused on students. They envisage students backing a motion that devotes resources to protesting about a national economic policy and argue ‘we think their students’ union should have at least the possibility of enacting the motion if they so wish.’ This sounds more like finding an excuse to divert charitable funds from their proper use than protecting free speech. If a group of students want to campaign against a national economic policy, there are plenty of existing and legitimate routes for them to do so (including joining a political party) aside from (mis)using their fellow students’ charitable financial resources.”

The misuse of funds by students’ unions has long been a trope. It was certainly around in the 1970s and early 80s over alleged support for the IRA or hunger strikers. Probably the biggest financial scandals within students’ unions were the seeming misuse of funds to support rock bands – or to put it another way, to provide grants and arts subsidies to future global rock stars such as Emerson, Lake and Palmer. This was considered to be ultra vires by the then Attorney General in 1973, at a time when there was no legal identity for students’ unions. Unions subsequently separated commercial operations from charitable core activities.

The case against students’ unions campaigning on ‘non-student issues’ because it would be a misuse of students’ resources is simplistic on two grounds. Firstly, there is the question in a universal HE system of what is and is not a student issue. NUS research showed that over 80% of students were concerned or very concerned about climate change – an NUS led survey won a UN award for environmental understanding in the tertiary sector.  So is global warming a student issue? Tick. What about the growth of foodbanks? Students have been accessing them through agreements between students’ unions and the Trussell Trust. A tick for the cost-of-living crisis. Inflation and government fiscal policy are connected, so what are the limits? Childcare costs and the mature students’ society? Disabled students and the benefits test? And so on. A student body is a global body. There is interconnectedness and there is empathy. Who is to decide if ‘x’ is a worthy subject for a students’ union to campaign about? The student body decides on policy collectively. As a charity the students’ union has a legal personality; to make a collective decision is to form a corporate opinion.

Secondly, charities have been deeply concerned with their gagging by the Lobbying Act of 2015. This goes much further than students’ unions and their alleged profligacy in ‘irrelevant’ campaigning. The Act states that charities (including students’ unions) may have political activities in accordance with the aims and objectives of the charity, but not party politically. When there is a close correlation between a charity’s position and that of a political party manifesto (which is usually a position opposing the ruling party) then there is considered to be a contravention of charitable status. The objection to the Act’s powers over charities is not limited to students’ unions, it has been an objection voiced by many large and respected charities such as Amnesty UK, Friends of the Earth, Shelter, et al. Is the condemnation of supposedly ‘irrelevant’ campaigning another aspect of right-wing populism?

Assumptions about parallels between left and right wing populism are highly questionable, and practical knowledge and experience of campus issues around freedom of speech and counter-terrorism points in a very different direction to the one encouraged by topical but superficial political narratives, such as those represented in Nick Hillman’s review.

Phil Pilkington’s former roles include Chair of Middlesex University Students’ Union Board of Trustees, and CEO of Coventry University Students’ Union. He is an Honorary Teaching Fellow of Coventry University and a contributor to WonkHE. He chaired the SRHE Student Experience Network for several years and helped to organise events including the hugely successful 1995 SRHE annual conference on The Student Experience; its associated book of ‘Precedings’ was edited by Suzanne Hazelgrove for SRHE/Open University Press.


[1] Note: ‘students’ unions’, not as in the review ‘student unions’


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Where should freedom of speech responsibilities in higher education lie?

by GR Evans

Under the Higher Education (Freedom of Speech) Act higher education providers and students’ unions will be required to publish Codes of Practice on freedom of speech. The Bill sets out the requirements separately for higher education providers (at A2 (2)(c)) and for students’ unions (at A6(2)(c)).

For both the Code must cover ‘the conduct required’ of the responsible bodies. Any complaint is therefore to be against the provider or students’ union, not any person or persons whose ‘conduct’ may be complained of. The complainant must be an affected individual who must have ‘suffered adverse consequences’ as a result of something the responsible body has done or not done. (An affected individual is (a) a person who is or was— (i) a member or member of staff of the students’ union, (ii) a student of the provider, or (iii) a member or member of staff of the provider or of any of its constituent institutions, or (b) a person who was, or was at any time invited to be, a visiting speaker.)

This has the advantage of clarifying who are to be the parties in a dispute about ‘conduct’ under the Act. However, the definition of ‘adverse consequences’ will have to be tested case by case and shown to be the fault of the responsible body. This could well seem remote from the actions of individuals which triggered or caused the harm. It will not be easy to identify a role for a decision-maker – the Bill requires the Office for Students to create a Free Speech tsar as arbitrator – to determine what responsibility a provider has in a given case, and especially the responsibility of individuals acting on behalf of the provider, such as HR professionals or union representatives.

Difficulties of these kinds have arisen in a number of instances which throw into question the practical reality of laying blame as now proposed. Kathleen Stock, a Professor at the University of Sussex, faced demands from campaigners that the University should dismiss her for her alleged transphobia. They wrote ‘we do not say Stock should not be permitted to say the things she does. We believe in the principles of academic freedom’, but they did not want those relied on. ‘Conflating concern about the harms of Stock’s work with threats to academic freedom obfuscates important issues’, they said. Stock told the Guardian that the academics had created ‘an atmosphere in which the students then become much more extreme and much more empowered to do what they did’.  UCU had taken sides against her, but trade unions are not included in the Act as responsible for the protection of freedom of speech.

The Vice-Chancellor of the University wrote to ‘all staff’ to say that the University had ‘vigorously and unequivocally defended her right to exercise her academic freedom and lawful freedom of speech, free from bullying and harassment of any kind’. Stock was not dismissed. She chose to resign. The question must be whether the University could have done more to protect her against the ‘adverse consequences’ she undoubtedly faced. On what grounds could she complain against the University?

Steven Greer, a Law Professor at Bristol, was attacked by student members of the University’s Islamic Society for allegedly making ‘Islamophobic, bigoted and divisive’ remarks in lectures. He received online threats. The University did something. It held a review, conducted by a KC who found that his remarks included ‘no evidence of Islamophobic speech’ and ‘did not amount to discrimination or harassment’, being ‘intended as the basis for academic debate by the students who elected to study it’. A Bristol spokesman was quoted as saying that students were encouraged ‘to engage with, debate, analyse and critique ideas and theories of all kinds within our academic programmes’. Steven Greer retired in 2022 but has published a book about his experience. He continues to call for the student activists to be punished by the University.

Speaking to Times Higher Education Greer drew attention to two other ‘freedom of speech’ cases at Bristol. David Miller, Professor of Political Sociology, had been dismissed by Bristol over remarks he had made about Israel. A Jewish student had made a complaint. The University commissioned a report from a KC, who, the University explained in a statement, ‘considered the important issue of academic freedom of expression and found that Professor Miller’s comments did not constitute unlawful speech’. Nevertheless, Miller was dismissed in October 2021, apparently for unprofessional conduct. His internal appeal was unsuccessful in March 2022. Had the new Act been in force he could have complained against the University, but could it have defended his dismissal if it was for reasons unconnected with any breach of its responsibilities to protect freedom of speech?

The second, the Bristol student Rachel Rosario Sanchez, had felt undefended by the University when she faced a hate campaign by student ‘trans activists’. She took the University unsuccessfully to court alleging that it had failed in its duty of care to her as a student. The option of making a complaint to the Office for Students might have been open to her had the new legislation been in force.

In Oxford, Professor Selina Todd co-signed an open letter to The Sunday Times in June 2019 questioning the acceptability of universities paying for training by Stonewall on LGBT matters, arguing that it was discouraging academic freedom of discussion. She was threatened by trans-rights activists. The University provided security at her lectures. In February 2020 her invitation to a conference was withdrawn. She told Cherwell (7 March 2020) that she was ‘shocked to have been no-platformed by this event, organised by Oxford International Women’s Festival and hosted at Exeter College’. She had “explained to the organisers that some trans activists may object to my being there. In fact, trans activists had already tried to shut the conference down because they claimed second-wave feminism was inherently trans-exclusionary”. If this was a college event, the University’s conduct was not in question in this case. The University has not sought to limit her continuing exercise of freedom of speech. She wrote to The Times on 3 November 2021 to criticise the Athena Swan scheme which is approved in many universities.

Cambridge has had recent cases testing the ‘conduct’ of one of its colleges and its Students’ Union. Students from various colleges eagerly participated in the peaceful demonstration by banging pots and pans along with the chants”. This was reported by Tab in an article extensively illustrated with pictures of a ‘peaceful protest’ held outside Caius by the Cambridge Student Union LGBT+ campaign on 25 October 2022. A possible complaint about that action might lie against Cambridge University Student Union (CUSU).

The occasion was a lecture given by Helen Joyce, leader of the campaign group ‘Sex Matters’, at the invitation of Professor Arif Ahmed, a Fellow of Caius. It had gained considerable notice because the Master of Caius had circulated a letter deprecating the event, which had prompted press coverage. The Head of House did not, however, seek to prevent the occasion from taking place. But this is an example of a ‘freedom of speech’ episode where the responsible body was a ‘constituent institution’ of a higher education provider registered by the OfS. Any complaint of ‘adverse consequences’, for example about the consequences of the letter circulated by the head of House, would lie against the College.

Varsity has recently reported the vandalising of the front door of the Department of Chemical Engineering and Biotechnology by an activist group ‘citing the department’s ties to fossil fuel funding’ and alleging ““lobbying” by the department to delay a motion to stop the University receiving funding from fossil fuel companies”. “Activists from the group had taken similar action against the Schlumberger Gould research centre and the BP institute”.

These examples suggest that it is not going to be easy to draft Codes of Practice for providers or students’ unions which can realistically protect the freedom of speech of individuals in the face of an activism by other individuals which may place a higher ethical premium on a particular cause or campaign. The banging of pots and pans is arguably an acceptable form of protest speech, but can that be true of the breaking down of a door? The damaged Departmental door is not a person so it cannot make a complaint.

The role of the OfS in handling complaints

The new legislation is built round the role of the Office for Students. The OfS is to ‘regulate’ the duties of providers and students’ unions, operate a Complaints Scheme and have on its Board a Director for Freedom of Speech and Academic Freedom, adding this role to its other Directorship, for Fair Access and Participation.

This will require a change of attitude by OfS. On 15 December 2022 OfS implied that it would take no direct role in the enforcement of freedom of speech in higher education providers:

“The Office for Students stands for the widest possible definition of free speech within the law. It is not our role to take sides in the contested debates that feature in the higher education sector. We must, and will, apply our understanding of the law to the facts of an individual case and do so with care and impartiality.”

However, it did sketch intentions which might now be included in a Code of Practice. It would ask whether a provider has “robust decision-making arrangements, which require it to consider the impact of its decisions on free speech and academic freedom as part of the decision-making process” and “checks and balances to ensure that its policies and processes do not adversely affect free speech or academic freedom”. It would ask whether it ensured “that staff are appropriately trained, in particular those who are making decisions that may affect free speech and academic freedom matters.”

OfS wrote more robustly about its role in protecting freedom of speech on 17 May 2021, after the Higher Education (Freedom of Speech) Bill was introduced. It shared a joint press release with the Department for Education on 12 May, proposing the role of a new Director, to oversee the various free speech functions of the OfS, now to include compliance and enforcement. It does not appear to have been suggested that this task properly lay with the UKRI too, so as to ensure that freedom to research was protected as well as freedom of speech in teaching. The vandalising of the Cambridge Departmental door was prompted by remarks on the value of research in areas in dispute. The word ‘research’ appears in the Bill only as part of the title of the Higher Education and Research Act 2017 and a few times in connection with checks on overseas funding for research.

When a ‘Case for the Creation of the Office for Students’ as ‘a new public body’ to take the place of HEFCE and the Office for Fair Access was outlined by the then Department for Business Innovation and Skills on 2016 it was argued that there was ‘a need for a simpler, less bureaucratic and less expensive system of regulation’. This was the intention under which the OfS was created. However, concerns about its operation have been multiplying. On 12 January 2023 the sector bodies (Russell Group, Million Plus, GuildHE and the University Alliance) wrote a joint letter to the Chair of the Education Select Committee calling for ‘an inquiry into the operation and performance of the Office for Students’. It said it would be ‘timely’ to ask whether it was ‘fit for purpose’ given its new Freedom of Speech role.

The sheer scale of the expansion needed to provide for the operation of the new complaints procedure does not seem to have been calculated. The OfS has a budget of £30m and 350 staff. It is likely to need many more to cover this new duty and the litigation it may prompt. The Bill says that the complainant must have exhausted internal procedures first before it comes to the OfS and if the matter is before a court or tribunal the OfS scheme may not consider it, but between those stages the OfS will be very busy.

Also not fully examined seems to be the role of the new Director, described in the Bill in an insertion to Higher Education and Research Act 2017, Schedule 1 on the OfS. It involves ‘overseeing’, ‘performing’ and ‘reporting’ to the OfS. The ‘performing’ lays on the Director the ‘free speech functions’ of the OfS including ‘monitoring and enforcing the registration conditions’ of providers. This seems likely to require considerable additional staffing to support the Director.

Conclusion

The new legislation imposes on higher education providers and students’ unions a responsibility which seems difficult to fulfil in the face of the untidy realities of the ‘free speech’ behaviours of their members, staff and students as exemplified in recent disputes. It lays a further responsibility on the Office for Students to police it all at a time when concerns are mounting about its competence in discharging its existing responsibilities.

SRHE member GR Evans is Emeritus Professor of Medieval Theology and Intellectual History in the University of Cambridge.

This is a revised version of an article which first appeared in The Oxford Magazine No. 451, Eighth Week, Hilary Term 2023, reproduced with the kind permission of the editor Tim Horder.


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Moving with the times: The growing need for better graduate mobility data

by Tej Nathwani

Introduction

As SRHE noted in their summary of the theme of the 2022 conference, one of the current areas of discussion is the relationship between student mobility and outcomes. For example, the Institute for Fiscal Studies (IFS) have used the Longitudinal Education Outcomes dataset to explore trends in graduate mobility and earnings in England. While mobility is correlated with individual destinations, there are also wider macroeconomic consequences resulting from the extent to which graduates move around the country.

In a separate paper by the Resolution Foundation and the Centre for Economic Performance, researchers at the two organisations highlighted how one of the key factors that explains variations in productivity across areas are human capital levels – measured by the share of graduates in the locality. Hence, while providers can help with widening participation and upskilling the labour force in our most deprived regions, the full benefits of this for the vicinity may only be realised if those individuals who study in higher education choose not to move out of the area or region. One of the consequences of this is that providers are increasingly working with employers to try and ensure graduates can utilise their skills in the local economy (for example at Sheffield Hallam).

Given the state of the UK economy and the role mobility may have on individuals and growth, this is a topic that will remain salient in forthcoming years. However, even before we think about the association between mobility and outcomes, the first question to consider is how data might help us to better understand the extent to which graduates move for study and/or work. Historically, exploration of graduate movements has been at a regional level, which has become less relevant and valuable at a time when interest also lies in inequalities within regions, as well as between them. This blog will thus focus on a new marker HESA has generated to help our users gain more detailed insights into mobility.

The current problem

Patterns of regional migration and the categorisation of graduates into different groups based on this was first explored by Prospects back in the mid-2000s. One of the limitations of using such an aggregated level of geography, however, is that Wales, Scotland and Northern Ireland are all classified as individual regions. This means we are unable to examine what mobility is like within these nations. To see the drawbacks for investigating mobility in England using region, consider the neighbouring areas of Bradford and Leeds – both of which are within Yorkshire and The Humber. As the ONS regional economic activity data illustrates, there has been a divergence in the economic performance of these two places over the last twenty years. Hence, a graduate originally from Bradford who studies at the local university, but then moves for work to Leeds would be allocated to the same group in a regional analysis as one who initially lives, studies and is then employed in Bradford. With the graduate share being a key factor in understanding the differences in economic performance between areas, the possibility of distinguishing between graduates who remain in areas of low economic activity and those who move out of such localities for work is growing in importance.

A potential solution

HESA collect the postcode at which the individual resides prior to starting higher education and also request similar data from the graduate in the Graduate Outcomes survey regarding their location of employment (if they don’t know the postcode for their employment location, we ask the graduate to provide the town/city/area in which they work). There is therefore the potential to map these postcodes to local authority data (and their equivalents in Scotland and Northern Ireland). Using local authority of residence/work and region of study, we have created a mobility marker consisting of the following seven categories:

  1. Stays in same region for study and finds work in the same local authority as original location of residence
  2. Returns to the same local authority for work as original location of residence, having left region/country for study
  3. Stays in same region for study, but finds work in different local authority (in the same region) to original location of residence
  4. Returns to a different local authority (of the same region) for work when compared with original location of residence, having moved region/country for study
  5. Moved region/country for work, but did not move region for study
  6. Moved region/country for study, but did not then move region/country again for work
  7. Moved region/country for study and then moved region/country again for work (with the region/country being different to their original region/country of residence)

Going back to our original example of the two graduates from Bradford (one who moves for work and one who doesn’t), this new classification ensures they are no longer placed in the same group. Rather, one is allocated to category A, while the other is assigned to C. Such distinctions will help improve our awareness of overall patterns of mobility across time.

Concluding thoughts

Our initial exploration into mobility and job quality suggests that migrating for employment is correlated with graduates finding a role that fits better with their career plans. With similar findings on the benefits of moving for work from a salary perspective also being reported by the IFS, this could potentially leave those aiming to reduce disparities in economic performance between areas with a conundrum. Policies aiming to upskill the labour force in more deprived areas and help reduce spatial inequalities require these individuals to remain in such neighbourhoods. Yet current evidence suggests that moving for work is associated with more positive outcomes for these people. Given the relevance to policy aims, as we continue to collect increasing amount of data on graduates through our annual Graduate Outcomes survey, we shall be exploring the potential to map how mobility differs by area (eg by investigating whether we have adequate sample size at more granular levels of geography). If this does prove feasible, this will help end users with ascertaining the extent to which localities with lower output are gaining/losing graduates.

High levels of inequality and poor growth are two key concerns for the UK economy. We hope that the development of new measures on deprivation and graduate mobility can help the higher education sector with tackling these issues and assist providers in capturing the wider impact they are making in society.

Feedback on our mobility marker is most welcome. Please send these to pressoffice@hesa.ac.uk.

To learn more about Graduate Outcomes, visit www.graduateoutcomes.ac.uk or view the latest national level official statistics.

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Tej Nathwani is a Principal Researcher (Economist) at HESA, which is now part of Jisc.


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Deprivation data: Introducing a new UK-wide area-based measure

by Tej Nathwani

Introduction

The 2020s will be a pivotal period in determining the UK’s economic future. That’s the primary message of a recent report published by the Resolution Foundation and Centre for Economic Performance at LSE. While major events such as the pandemic and Brexit have undoubtedly played a part in this, there are also longer-term factors that have contributed to the country reaching this position. Examples noted by the researchers include stagnant productivity levels, large disparities in economic performance between areas and inequalities in our education system.

Naturally, one of the questions being increasingly asked of the UK higher education sector is how it is helping to resolve some of the latter issues. Yet being able to tackle these matters successfully, as well as understand the outcomes from various interventions, requires the provision of suitable data. As the body responsible for the collection and dissemination of information about UK higher education, HESA has a role to play in supplying appropriate variables and statistics to our users that support them in their decision-making. Hence, the past few years have seen us develop new fields designed to be relevant and valuable in meeting the current needs of our customers. Across two separate blogs we will be outlining what these are and the potential value they can deliver. In this first piece we begin with a focus on our work relating to socioeconomic disadvantage.

The uses of data on deprivation in higher education

One of the ways in which providers seek to improve equality of opportunity in education is through outreach activity. These are initiatives that aim to raise aspiration and attainment among those from disadvantaged backgrounds, as well as helping to inform them of the potential benefits that studying for a degree can offer. Area-based data on deprivation will typically be used in two ways. Firstly, as part of the eligibility criteria that an individual must meet to participate (for example, at Surrey). Secondly, it can help providers determine the areas of the country which they believe would be most useful to target given their strategic ambitions (for example, at King’s College London).

The current problem

The most commonly used area-based measure of disadvantage across the sector in each of the four nations is the index formed from the Indices of Deprivation. However, while this is especially effective in capturing deprivation in major urban areas, it is known to be less useful in identifying this in rural locations. For example, Na h-Eileanan Siar in Scotland has no localities that emerge in the bottom quintile of the Scottish Index of Multiple Deprivation (SIMD), despite income levels being below the national average. (Indeed, local government looking at poverty in the area highlight that ‘There are difficulties in using the SIMD in rural areas. Areas such as the Outer Hebrides are sparsely populated, socially heterogeneous and less sensitive to area-based measures such as SIMD. This can lead to a situation where households in rural areas are omitted from policy and targeting by national interventions designed to address poverty and inequalities’.) Furthermore, the size of the areas used to derive the index can also make it difficult to fully understand the levels of deprivation within localities. For example, there may be pockets within a zone that are experiencing higher levels of disadvantage compared with other vicinities, but the use of a more aggregated geographic domain can lead to this being masked. The consequence of this for the higher education sector is that there may be some prospective students who live in deprived neighbourhoods, but due to the limitations of existing data, find themselves unable to participate in outreach activity (eg as a result of not meeting the eligibility criteria or providers not targeting their place of residence).

Comparability is also an important aspect of high-quality statistics. Each nation of the UK, however, adopts a different approach in generating its index from the Indices of Deprivation. This means it is not a UK-wide variable and does not enable statistics to be evaluated across nations. Both the Office for Statistics Regulation and the latest State of the Nation report by the Social Mobility Commission (see p20) have highlighted this as an existing data gap that inhibits our understanding of wider societal trends in social mobility.

A potential solution

The question we therefore asked ourselves was ‘Can we create a UK-wide area-based measure of deprivation that can also address some of the drawbacks of existing indicators?’. To do so, we relied upon the 2011 Census, given the questions asked across the nations are harmonised as far as possible, meaning a UK-wide metric can be created. Data are also released at ‘output area’ level (output areas are often referred to as ‘small areas’ in Northern Ireland), which is a smaller level of geography than is used for the Indices of Deprivation. Output areas will typically contain less than 500 individuals.

With earnings data not available in the Census, our measure of deprivation was derived using the qualifications and occupations of residents in output areas, given these two factors are key determinants of low income. Having generated this, and to understand the potential value it could bring, we compared the bottom quintile of our measure to the equivalent group in the index produced from the Indices of Deprivation (ie the most deprived neighbourhoods). In each of the four nations, we found that our measure picked up a greater proportion of rural areas, albeit to varying degrees. Furthermore, when looking at those output areas that emerged in the lowest fifth of our measure, but a higher quintile of the index developed using the Indices of Deprivation, we observe that the most prevalent localities are based in local authorities/council areas/local government districts where there appear to be lower levels of economic activity (eg County Durham in England, North Lanarkshire in Scotland, Rhondda in Wales, as well as Armagh City, Banbridge and Craigavon in Northern Ireland).

Concluding thoughts

In summary, our measure does seem to overcome some of the existing shortcomings of area-based indicators of deprivation. Over the next few years, we shall therefore be looking to supply the measure to users in an accessible format, alongside updating it using information from the most recent Census. As well as supporting equality of opportunity, if the measure can help to raise participation and skill levels in some of our most deprived neighbourhoods, there is also the possibility that this will assist with reducing spatial disparities in output. For example, the study by the Resolution Foundation and the Centre for Economic Performance notes that the ability of the Shared Prosperity Fund to successfully increase growth may well depend on the levels of human capital in the area. Through upskilling local residents living in disadvantaged localities, providers may therefore be able to facilitate the creation of the conditions needed for growth-enhancing initiatives to succeed. Of course, this rests on the assumption that these areas do not subsequently see residents move to other parts of the country. Understanding the geographical mobility of graduates will thus be the topic of our next blog.

Read more about our measure, its correlation with income and how it compares to the Indices of Deprivation https://www.hesa.ac.uk/insight/08-11-2022/new-area-based-measure-deprivation-summary.

Feedback on our measure of deprivation is most welcome. Please send this to pressoffice@hesa.ac.uk.

To be kept updated on our publication plans and latest research releases, please join our mailing list.

Tej Nathwani is a Principal Researcher (Economist) at HESA, which is now part of Jisc.


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But what do the numbers say? How the movement towards datafication might change English higher education

by Peter Wolstencroft, Elizabeth Whitfield and Track Dinning

“The simple truth is that the average student leaves university with £45,800 of debt and if they have nothing to show for it then we have failed them” (Hansard, 2021). The speaker of these words was the then Minister for Higher and Further Education, Michelle Donelan and the sentiment underpins many of the current mechanisms used for assessing quality in English HE. The publication by the Office for Students (OfS) of their new expectations for student outcomes (OfS, 2022a) has, once again, triggered a debate about how we measure the quality of a university education and its impact on the students that study in English universities. The stakes have never been as high, as the OfS state: ‘Universities and colleges that perform below these thresholds could face investigation to allow the OfS to understand the reasons for their performance. If, following investigation, performance is not adequately explained by a provider’s context, the OfS has the power to intervene and impose sanctions for a breach of its conditions of registration.’ (OfS, 2022a)

Since the Browne Report (2010) normalised the payment by students of increased fees for undergraduate programmes, universities have faced a balancing act between two separate imperatives that have influenced the relationship between students and universities. These two approaches are firstly, the educational imperative, that stresses the primacy of the learning experience and the student’s journey through their studies and secondly, the economic imperative, that requires organisations to ensure that their finances allow them to continue to operate. It can be argued that the growing dominance of the latter is rooted in the increased measurement of the sector and how this is used to define the quality of provision provided by any given university. In practical terms, what this means is that, for English universities, adherence to benchmarking figures and ensuring that targets are met may be a key driver in decision making at all levels of the organisation.

Whilst the datafication of education (Stevenson, 2017) is not a new concept, the new OfS guidelines are likely to exacerbate this approach, indeed it can be seen as a formalisation of an ongoing process. A key consequence of this shift has been a reimagining of the relationship between the student and the institution. Originally characterised by some in the post-Browne era as one akin to a customer purchasing a product, it evolved into the student being viewed as a consumer who uses a service but who is also an active participant in the learning process and from there to a co-creator of the process (Tomlinson, 2017). Whilst this apparent balancing of influence has generally been viewed as having a positive benefit in terms of the student experience, the shift exemplified by the new regulations means that the performance of students is increasingly measured in quantitative terms. The danger with this approach is that there is the potential for universities to focus on the quantitative measure of success alone, which would neglect all of the wider, but not measured, improvements in the student journey that have occurred since the Browne Report, such as the increasing amount of employer engagement and the amplification of the student voice.

Concerns increased with the publication of the latest expectations from the OfS and their focus on quantitative measures. Whilst other quality mechanisms such as the Teaching Excellence Framework (TEF) and Ofsted inspections rely on a mixture of quantitative measurement and a supporting narrative, the new guidelines focus largely on data and the outputs for each student. Targets are set for continuation and completion rates as well as graduate outcomes and these targets are aggregated in each of a phalanx of different subsections of students. Many concerns within the sector relate to the vague nature of the wording regarding non-achievement of the targets. Despite the assertion that “(the) OfS only makes a judgement that a provider is not compliant after considering the context in which it is operating” (OfS, 2022a), there is currently no guidance as to how this consideration will be achieved.

English universities have greeted the new guidance with some concern: for example, the latest intervention focuses partially on the salaries students receive fifteen months after completing their programme of study (known as ‘graduate outcomes’). This is controversial as it is a measure that attempts to compare very disparate programmes. The Complete University Guide (2022) quotes average salaries after fifteen months’ employment for accounting and finance as £25,000;  optometry is as low as £17,000 and music degrees average £21,000. In contrast medicine graduates earn an average £30,000. Aside from the issue of disparities in earnings, there is also a lack of accounting for regional disparities with Statista (2021) reporting the median annual earning for full-time employees in the North West being 30% lower than salaries in London. This inequality and its impact on graduate outcomes has already been cited in the decision by some universities to stop offering programmes despite their educational benefit (Weale, 2022).

The backdrop to the revised guidelines (commonly known as ‘B3’ after the subsection of the document it occupies) has been an ongoing discussion about the desirable outcomes of degree level education. The discussion has increasingly focused on how to root out supposed poor practice. If students invest significant amounts of money in their education then many assert with the HE Minister that they should get ‘value for money’ and a positive outcome when their studies are complete. Defining these points drives much of the current discussions. What constitutes a ‘low quality degree’ has been one facet of this discussion, but more pertinent is the achievement gap that exists between differing groups of students and differing programmes of study. Whilst this has always been known, increasing spending has meant that there has been greater scrutiny on groups and programmes perceived to be underachieving.

The revised guidelines focus on definitions; the changes might seem relatively minor when looked at in isolation, but when grouped with other changes in the sector they might have profound implications for university procedures. Universities previously had to ensure that benchmark figures for retention and achievement were met for whole cohorts, but the sector will now subdivide student groups using criteria such as gender, sex or background (OfS, 2022b) and explore the performance of each group. This is likely to change the approach for many universities, as often these subgroups are likely to be small in number, which means that one student’s failure to complete their studies is likely to have a proportionally greater impact on the university as a whole. There is therefore a considerable danger that universities which serve large numbers of disadvantaged students will be less inclined to take risks in admission: this will narrow, rather than widen, access and participation.

On the surface the definitions appear straightforward, with universities needing to make sure that a set percentage of their students continue with their studies, complete their studies and are in what is deemed ‘graduate employment’ within 15 months of graduation. However these figures may lead to a significant change in the way universities manage data and indeed, deal with students.

Under pressure to meet set benchmarks, universities are likely to focus even more attention on the definition of a student within HE. There is always a set period of time between a student registering and when they are included in official figures. This allows for ‘buyer’s remorse’ when students withdraw early on and it also allows people to transfer between programmes if they decide that their initial choice was not the one they want to pursue. Students who withdraw from a programme before the cut-off date are not taken into account in the final figures used when calculating retention figures. This change might affect English HE in the same way as it did when introduced to the further education (FE) sector. Within FE, students were not counted in final figures until they had been enrolled for 42 days. This meant that many organisations completed what became known as a ‘data cleanse’ before the cut-off date, a process where students who were deemed to be at risk of failing their programme were removed from their studies, or moved to a different award.

The danger when introducing new metrics is always that there will be unintended consequences. Whilst trying to measure the quality of a programme of study is clearly worthwhile, the primacy of the data could cause problems. The need to ensure that programmes of study are seen as high quality means that ignoring metrics is often foolhardy and can have detrimental effects on the whole university. Instead, careful analysis is likely, to ensure that programmes score as highly as possible in each category. This could lead to a range of ethical dilemmas regarding the amount of support students receive if they are in danger of failing in their studies.

Looking further down the timeline, the shift towards the datafication of the sector is likely to affect the validation of new programmes of study. Whilst employability has been a strand within many programmes for some years, potential graduate outcomes are likely to be viewed as critical to the acceptance of a programme of study, marking a significant shift away from a purely educational analysis of proposed programmes. The challenge is to make sure that programmes of study continue to be challenging and rewarding for students but that they also meet targets, close attainment gaps and ensure positive learning outcomes for graduates.

The new guidelines are another stepping stone in the balancing act between educational and economic imperatives. The new guidelines set clear targets but it is the unclear consequences of not meeting these targets that will cause universities most concern. Universities with large numbers of disadvantaged students might need a fundamental rethinking of their student population. If there is no allowance for the incoming student population when measuring outputs, universities will need to review the level of support they provide and face the ethical dilemmas involved. Without greater clarity from the OfS, failure to meet targets may mean that more programmes in subject areas with historically low graduate starting salaries will close, data will increasingly become the key determinant of educational decision making and the relationship between students and universities will once again be redefined.

Dr Peter Wolstencroft is a Deputy Director at Liverpool Business School, part of Liverpool John Moores University. He has held a variety of roles in the sector and together with his co-authors is dedicated to enhancing the student experience for all students and in particular for those for whom higher education is a new experience. He is the author of numerous articles on education and co-authored the bestselling textbook ‘The Trainee Teacher’s Handbook: A companion for initial teacher training’.

Dr Elizabeth Whitfield is an Assistant Academic Registrar: Student Experience at Liverpool John Moores University. She is also a senior fellow of the Higher Education Academy, and a member of the programme team for the postgraduate Certificate in HE at LJMU. Current project and leadership roles focus on the student experience, in particular student communications and digital support schemes.

Dr Track Dinning is a Deputy Director at Liverpool Business School, part of Liverpool John Moores University, a Senior Fellow of Higher Education Academy and a Certified Management and Business Educator.  Her research focuses on Entrepreneurial Education and she utilises her research to develop and enhance the curriculum in the field of employability and enterprise. She has a shared vision with her co writers to ensure a high quality student experience for every student.

References

Department for Business, Innovation and Skills (2010) Securing a Sustainable Future for Higher Education (“The Browne Report”). Available at:

(accessed 1st October 2022)

Hansard (2021) University Tuition Fees Debate, Volume 702

Office for Students (2022a) New Expectations for Student Outcomes Available at : OfS sets new expectations for student outcomes – Office for Students (accessed 1st October 2022)

Office for Students (2022b) Associations Between Characteristics of Students Available at: https://www.officeforstudents.org.uk/data-and-analysis/associations-between-characteristics-of-students/ (accessed 18th October 2022)

Statista (2021) Media annual earnings for full-time employees in the United Kingdom in 2021, by region Available at: https://www.statista.com/statistics/416139/full-time-annual-salary-in-the-uk-by-region/ (accessed 8th October 2022)

Stevenson, H (2017) ‘The “Datafication” of Teaching: Can Teachers Speak Back to the Numbers?’ Peabody Journal of Education 92:4, 537-557 DOI:10.1080/0161956X.2017.1349492

The Complete University Guide (2022) What do graduates do and earn? Available at: https://www.thecompleteuniversityguide.co.uk/student-advice/careers/what-do-graduates-do-and-earn (accessed 8th October 2022)

Tomlinson, M (2017) ‘Student perceptions of themselves as ‘consumers’ of higher education’ British Journal of Sociology of Education 38:4, 450-467 DOI:10.1080/01425692.2015.1113856

Weale, S (2022) ‘Philip Pullman leads outcry after Sheffield Hallam withdraws English lit degree, The Guardian Available at: https://www.theguardian.com/education/2022/jun/27/sheffield-hallam-university-suspends-low-value-english-literature-degree (accessed 18th October 2022)