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Why doesn’t higher education make a difference?

by Amir Shahsavari and Mohammad Eslahi

This blog is based on research reported in Shahsavari, A, & Eslahi, M (2025) ‘Dynamics of Imbalanced Higher Education Development: Analysing Factors and Policy Implications’ in Policy Reviews in Higher Education.

Our study addresses the paradox of expanding higher education, particularly in Iran, failing to translate into substantial societal impact. We adopted an interpretive research paradigm to explore participants’ experiences and perspectives, emphasising qualitative inquiry. Specifically, we applied a basic qualitative research approach, focusing on thematic data analysis to understand underlying meanings and patterns. We conducted semi-structured, in-depth interviews with 23 professionals from Iran’s higher education system, including executive experts and academic scholars. The data was analysed using qualitative theme analysis with the thematic network approach. It highlights the interplay of internal and external factors driving this imbalance and offers practical recommendations for policymakers and university administrators. The study identifies multiple external and internal factors contributing to the imbalanced development of Iranian higher education.

External Factors:

  1. Conflicting Political Discourse: Political divisions create inconsistent policy directions that hinder higher education reform. The resulting instability restricts universities from pursuing coherent strategies for social development.
  2. Deficient Decision-Making Structures: Inefficient policy frameworks restrict universities’ ability to align with national development goals. This limits their capacity to engage in long-term planning, research commercialization, and innovation.
  3. Lack of Social and Cultural Cohesion: Weak societal integration reduces higher education’s ability to contribute to social progress. Universities struggle to connect their knowledge outputs to broader societal needs without a shared cultural framework.
  4. Low Demand for Science and Technology in the Economy: Limited integration of scientific advancements into economic sectors hinders universities’ relevance. Weak industry-university linkages prevent research outcomes from driving innovation and economic growth.
  5. International Sanctions: Economic constraints and restricted access to global knowledge networks impede higher education progress. This isolation limits opportunities for research collaboration, technological exchange, and funding access.

Internal Factors:

  1. Limited Engagement with National and Local Ecosystem Needs: Universities lack meaningful interaction with regional industries and communities. This disconnect limits their ability to address localized development challenges.
  2. Insufficient Attention to Territorial Advantages in Development Planning: Universities often fail to leverage local strengths and opportunities, weakening their contribution to regional economic development.
  3. Weak Endogenous Creativity: Overreliance on Western educational models stifles innovative academic approaches. As a result, Iranian universities struggle to develop unique solutions suited to local challenges.
  4. Promotion of Emigration: University environments inadvertently encourage student and faculty migration, reducing local impact. This trend diminishes the human capital available to drive national innovation.

This study contributes new insights by highlighting the interplay between external political pressures and internal university strategies. While previous studies have emphasized government interventions and economic constraints, this research reveals the disruptive effects of conflicting political ideologies and weak social cohesion. Additionally, the study expands on the “quadruple helix” model by illustrating the absence of place-based leadership and strategies as critical gaps in Iranian higher education. The study also introduces a framework for integrating participatory governance models into university decision-making processes, enhancing institutions’ responsiveness to societal needs. The study emphasizes three key strategies for improving higher education’s societal impact:

  1. Promoting National Dialogues via Universities: Encouraging open dialogue among academic leaders and policymakers can bridge ideological divides, fostering consensus on long-term educational goals. This step is vital to mitigate political interference and improve strategic planning for university development. Higher education can contribute to national stability and long-term planning by positioning universities as mediators in political debates.
  2. Increasing Science and Technology Demand: Policymakers should enhance economic incentives for scientific research integration. Encouraging industrial partnerships and market-driven research will amplify universities’ role in economic growth. By creating a more dynamic innovation ecosystem, universities can expand their influence on industry practices and economic modernization.
  3. Developing Science and Technology Diplomacy: Expanding diplomatic ties to bypass sanctions can enhance Iranian universities’ access to global scientific collaboration, fostering innovation and knowledge exchange. Such efforts include developing partnerships with international research centers and increasing participation in global academic networks.

The study to address internal factors recommends:

  • Expanding participatory teaching models, such as service learning, to connect universities with community development. These models empower students to engage with social challenges directly, enhancing their sense of responsibility and practical skills.
  • Aligning government support for universities based on regional strengths, promoting competition, and enhancing educational quality. By linking funding models to regional priorities, universities can better tailor their strategies to local economic and social needs.
  • Supporting creative teaching and research initiatives to foster academic innovation. This includes incentivising faculty to develop unconventional teaching methods and interdisciplinary research projects.
  • Encouraging initiatives that promote national pride and social responsibility among students and faculty, mitigating emigration trends. Universities can strengthen students’ connection to local development through values-based education and encourage talent retention.

The study highlights a critical limitation: its participants were drawn solely from the supply side of the science and technology ecosystem (university faculty and administrators). Future research should include stakeholders from the demand side, such as industry leaders, policymakers, and civil society representatives, to develop a more comprehensive understanding of higher education’s role in societal development. Exploring the interplay between social values, economic incentives, and political frameworks would provide deeper insights into higher education’s transformative potential.

This research underscores the need for a holistic approach to higher education reform. By addressing internal and external challenges, policymakers can create an educational landscape promoting social, economic, and political progress. Universities must evolve beyond expanding access to higher education and focus on fostering creativity, engagement, and accountability to enhance their contributions to society. Developing partnerships with industry, embracing participatory governance, and promoting inclusive dialogues will empower universities to become key drivers of social and economic transformation.

Amir Shahsavari is an Assistant Professor of Higher Education at Shahid Beheshti University in Tehran, Iran. His academic interests lie in higher education policy, academic management and planning, and teaching and learning, mainly focusing on higher education studies in Iran. Drawing on his research, he seeks to contribute to a deeper understanding of the challenges and opportunities facing Iranian universities to inform policy and improve educational practices. am_shahsavari@sbu.ac.ir

Mohammad Eslahi holds a PhD in Higher Education from the University of Tehran, Iran, specializing in Educational Administration and Planning. His research interests focus on the economics of higher education and the economics of university research. He is a lecturer and research assistant at the University of Tehran, actively contributing to teaching and scholarly endeavors in these fields. Eslahi.mohammad@ut.ac.ir


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What does it mean to be political for today’s students?

by Rille Raaper

When we think about student politics, it is inevitable that the images of student protest and rebellion come to mind. These views of what counts as student politics have been shaped by rather romantic ideals of what it meant to be a student and do politics in 1960s, or perhaps even in 2010-2011 when we witnessed the last large scale student rebellion in England, but also more globally. When we stretch our imagination, perhaps we can also see students engaging with electoral politics, and them being stereotypically more left leaning compared to the general population – or ‘woke’ as portrayed by many right-wing media outlets today. In cases where students do not meet these expectations of political activity, they are often derogatively called ‘snowflakes’: a fragile generation of apolitical students. While there may be some truth in students becoming less politically active, it is important to question why this might be the case, but also to consider the extent to which our own understandings of student politics are perhaps outdated and need changing.

The cost of student protest

In contexts where higher education is marketed as an investment into one’s future, the student-as-consumer positioning becomes unavoidable. Consumerism in our universities may be brutally explicit as in the UK where students are protected by the Consumer Rights Act 2015, or more subtle in systems where laws and regulations do not treat students as consumers, but the transactional idea of higher education and human capital development still imply similar understandings. As students are constantly reminded to prioritise ‘value for money’ and question their investment into successful graduate employment, deviating from such a mindset and standing out as a disruptive or disobedient student cannot be a preferred or safe option. This was evident with the recent pro-Palestinian encampments which on British campuses were rather short-lived, often adopted around the exam periods and ending with the closure of the academic year 2023/2024. The cost of non-compliance is very high for our students: how could a student who has accumulated an average of £45k student debt with already insecure graduate employment trajectory drop everything and revolt? My recent book Student Identity and Political Agency: Activism, Representation and Consumer Rights deals with these dilemmas and argues that the modes of student politics have had to change alongside the generational pressures that contemporary students face. In other words, the form that student politics takes is intertwined with what it means to be a student today.

Alternative forms of political agency

To counteract the view that students have become apolitical or snowflakes, we need to imagine student politics as more fluid and situational: something that gets embedded within the everyday practices of being a student.

First, this revisioning invites us to be more open-minded about what counts as student protest. For example, it is evident that when today’s students do protest, their actions tend to be more short-lived while triggered by identity-based issues that matter to them personally. We should also look at the new and alternative spaces that activism takes place within, eg digital platforms. The latter could of course relate to generational shifts and students being more digitally adept, but also to the fact that the university campuses have become heavily regulated by timetabling pressures and health and safety rules, making it difficult for students to socialise, let alone organise on campus.

Second, our universities have never emphasised student voice as much as they do today. In addition to students’ unions, there is a wide range of new representative roles on university committees and working groups. While there are questions about tokenism and the effectiveness of these roles – and perhaps fairly so – one cannot deny that there is an incredible infrastructure emerging for students to (peacefully) exercise their interest. This could also be politically motivated, and we should not underestimate the power that students as collectives hold through such representative roles.

Finally and perhaps most importantly, I invite us to consider the power that the student-as-consumer holds. In the age of marketised universities, we need to ask some uncomfortable questions related to the extent to which student-as-consumer positioning itself empowers students with new types of political agency. We know that an increasing number of students are exercising their right to complain, and they often do this to call out universities for their wrongdoings. These wrongdoings may relate to consumer rights and personal grievances, but often they also reflect wider structural inequalities. It could therefore be argued that consumer rights have granted students new tools to exercise their interest. There is a tendency for the sector to view student complaints as something negative and unreasonable, and none of us would want to be the subject of one. However, it is likely that if students are increasingly treated as consumers, it is also this consumer positioning that offers new opportunities for political agency to be exercised. In today’s highly pressurised university environments, consumer complaints might be a more effective way to make oneself heard: making complaints is a legal right for our students, and the potential reputational damage to universities makes complaints high stakes.

In summary, I argue that the market forces and consumerist discourses that brutally shape students are also what trigger, enable and disable certain new and altered forms of political agency. Such understanding invites us to shift away from the prevailing assumption that contemporary students are becoming apolitical and instead to rethink our normative understanding of what counts as political agency.

For more details, please see my book published as part of the SRHE and Routledge book series Research into Higher Education:

Raaper, R (2024). Student Identity and Political Agency. Activism, Representation and Consumer Rights Oxon: Routledge

Rille Raaper is Associate Professor at Durham University. Rille’s research interests lie in the sociology of higher education with a particular focus on student identity, experience and political agency in a variety of higher education settings. Her research is primarily concerned with how universities organise their work in competitive higher education markets, and the implications market forces have on current and future students. The two particular strands of Rille’s research relate to: a) student identity and experience in consumerist higher education; b) student agency, citizenship and political activism.


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Narratives at SRHE 2023 – more than just mere rhetoric

by Adam Matthews

It’s January 2024 and I am sitting down to write up my reflections on the SRHE Conference 2023. At the time of writing, the UK news agenda is being dominated by what is being described as one of the biggest miscarriages of justice the country has ever seen736 post office workers between 1999 and 2015 were prosecuted for false accounting or theft based on information from an IT system called Horizon. The system was not fit for purpose and the reporting of accounting shortfalls have found to be incorrect. The Post Office scandal has captured the public imagination thanks to a dramatisation of the events on mainstream terrestrial TV.

What has this got to do with an academic conference on higher education?

The power of media, narrative story and the broader humanities have the capacity to convey stories through genres such as drama and comedy in compelling and accessible ways. My own work is concerned with discourse and narratives on the idea and purpose of a university and its role in society. I contributed to two presentations at SRHE 2023 which both involved an analysis of narratives – the first being political party manifestoes from 1945 to 2019 and the second an analysis of Knowledge Exchange Framework policy. Both of these presentations and my wider interests look at discourse and narratives as data in higher education policy and practice.

The telling of the compelling Post Office scandal story in an accessible format has reached millions of screens, sparking conversation in workplaces and around dinner tables. This surge in public feeling has kicked off further investigations into the miscarriage of justice which involves a complex network of state and private actors over many years. This shows how narratives can reach many diverse audiences to begin to unravel the personal stories as well as the complexities involved. The SRHE conference theme for 2023 itself looked to unpick connections and complexity between Higher Education Research, Practice, and Policy.

Connected research, policy and practice was a key theme in both keynotes, the first online from Professor Nicola Dandridge and the second kicked off the in person 3 day event in Birmingham at Aston University – a panel discussion and plenary on re-shaping Tertiary Education with Professors Huw Morris, Ellen Hazelkorn, Chris Millward, and Andy Westwood, chaired by Professor Sir Peter Scott.

The complexity in making connections across research, policy and practice was clear as the speakers challenged researchers of higher education to come up with answers to the sector’s issues and challenges as well as re-shaping the sector into one which is tertiary rather than just higher. Browsing the conference programme at the sessions to come showed hugely diverse topics and methods used in higher education research. It certainly is complex to respond to the challenge of research providing the answers or even more challenging the answer.

The growing direction of travel towards tertiary is thankfully not a singular path. Like other potential futures, the panel showed a plurality of potential paths, all bound up with a plurality of perspectives, values and ambitions as well as the key aspect of funding. The panel on tertiary education came up with at least three perspectives on our tertiary futures, from conservative through to radically progressive.

Research findings cannot be put into a large language model artificial intelligence machine to spit out the answer but there is much more scope for researchers, policy-makers and practitioners to collaborate. Geoff Mulgan’s recent book When Science Meets Power analyses in detail how politics, policy, research and findings are muddled and muddied and lays out how scientists, politicians and bureaucrats need to acknowledge their strengths, knowledge (epistemic humility) and democratic values to make expert knowledge and politics work together.

Narrative might be something that can help to make sense of some of this complexity in both analysis but also in making a change at policy and practice levels.

The first of my own two presentations at the conference looked at political discourse of higher education in UK elections from 1945 to 2019. Debbie McVitty and I looked at the political narratives and discourses of Conservative, Labour and Liberal Democrat party political manifestoes to track how higher education was written about and in what context. Broadly, the Labour Party used ‘higher education’ more than the other two parties but all three had similar frequency when writing about the sector when it came to the word ‘university’. We observed spikes in frequency of ‘higher education’ and ‘university’ in 1966, 1987, 2001 and 2010. The first three elections were incoming second and third term governments which might hold some clues for 2024 in the UK. The context in which manifestoes talk about higher education has changed and broadened over the 74 year period. In 1945 and for the majority of the remainder of the 20th century, higher education and universities were mentioned in the context of education, health, science and innovation and youth. Progressively following the turn of the millennium in line with growth in student numbers, political parties began broadening the scope and influence of universities. We saw themes linked to universities in the context of lifelong learning, the economy, immigration, the European Union, public services, apprenticeships and equality. In short, as universities have grown in size and number, politics has looked to them do and achieve more for society and adds to the complex role of higher education in society. As we look ahead to 2024 and the biggest election year the world has ever seen it will interesting to see how universities are positioned politically in the UK and all over the world.

Globally, universities are not being depicted in a positive light in a range of contexts. The UK Government has questioned the value of some degrees describing them as ‘rip offs’ to be cracked down on. Politically, polarisation is a key concern for the health of our democracies and those gaining a degree and those that do not has been sighted as a contributing factor in such division, often under the veil of meritocracy. Hostility towards universities has entered into the culture wars with curriculum and pedagogy being attacked by politicians in the US and in Europe. And currently there is controversy on free speech and conflict at prestigious universities in the US as leaders have been forced to stand down over handling of  the Gaza-Israel conflict culminating in allegations of plagiarism in their own research.

More positive narratives could be found in my second presentation with Vanessa Cui from Birmingham City University. We looked at the narratives of the Knowledge Exchange Framework (KEF) – a regulatory policy exercise from UKRI. Universities are required, in a similar way to teaching and research excellence frameworks to submit narrative statements alongside quantitative measures. We looked at these statements to see how universities told the story of knowledge exchange (often described as third mission) outside the more structured activities of teaching and research. We found a wide range of activity carried out by universities which contributed to both the local economy as well as public and community engagement. Characters in these narratives included students and graduates, university staff, local authorities and public services, publics, businesses and other education institutions. Activities ranged from collaborating with local people on research projects and providing learning opportunities to responding to and contributing to large scale events such as the Commonwealth Games and City of Culture organisation. Moreover, universities clearly played an important role during the Covid-19 pandemic, not just in developing vaccines but providing services and support in collaboration with many different organisations and communities.

For both of these projects we are using the Narrative Policy Framework (NPF) as a broad methodological framing for policy narratives and responses, assuming:

  • A constructing of social reality
  • A bounded relativity (beliefs, norms, ideas, strategies, context)
  • Narratives have generalizable structural elements
  • Policy narratives operate at three levels (macro, meso, micro)
  • Narratives play a central role in communicating information

In previous work I have analysed similar regulatory narrative responses using computational text analysis (corpus-assisted discourse analysis) as a method of analysing corpora running into the millions of words. This we combined with the NPF and plan to develop this methodological integration in further work.

Objective and positivist measures are a big part of much of the English regulatory landscape, TEF takes data from the national student survey and continuation, completion and progression indicators to evidence student experience and student outcomes. The REF, KEF and TEF ask for narrative statements alongside the numbers as evidence and to ultimately provide outcomes. Vanessa and I concluded with regard to KEF that universities have a narrative challenge in crafting texts which tell the story of the idea and purpose of their institutions to regulators but also then to students and publics.

Narratives play a key role in human communication. This echoes the importance of narrative and story outlined above and the impact of drama and stories to public consciousness. Narratives and storytelling also play a key role in marketing, from BT selling the gift of family communication to the addictive quality of R Whites Lemonade. The marketisation of a higher education in the neoliberal era has been widely researched and theorised. But in responding to the call from the keynotes and others working with the sector at SRHE 2023, to make the case for higher education and universities, maybe we need to adopt some of the narratives used in the big neoliberal marketised machine. Again, how does the university, tell its story and purpose to a wide range of stakeholders?

Researchers in higher education are analysing and crafting narratives in diverse and creative ways. Charlie Davis presented his work on academics of working-class heritage creating narratives through stories and comics. Social science fiction narratives can allow us to explore ideas and different conceptualisations and visions of the future. These approaches are drawing upon research data, literature and theories but in new and futures-orientated and playful ways. Justyna Bandola-Gill presented her study on narrative CVs – a relatively new approach to research funding whereby researchers craft their own story rather than a list of achievements. And Josh Patel got into the detail of the Robbins report pulling out the ambitious and verging on poetic narrative from the neoliberal economist Lionel Robbins’ vision of expanded public university education – Josh urged us all to go and read a very accessible and hopeful narrative from 1960s higher education policy.

Narratives are not going away. In the latest 2023 publication of TEF statements, institutions could submit up to 25 pages as part of their provider submission (up 10 pages from the previous round) and new to the latest set of statements are panel decision narratives and (optional) student submissions. In December 2023 this provided half a million words each from panels and students and 1.8 million words from providers. A by-product of such an exercise is a unique corpus of texts which provide an insight into how a range of institutions are responding to policy in describing their own practice in diverse ways. This provides a huge amount of learning for the sector.

Narratives play a central role in communicating information and constructing reality. From a research perspective we can analyse these texts as policy stories and wider discourse on what is constructed as a social reality. Narratives involve characters, context, morals of a story and plot lines. Rhetoric is the ancient art of persuasion. Aristotle broke this down into ethos (speaker’s status, character, credibility and authority), pathos (appealing to emotions, values and beliefs of the reader) and logos (logic, reasoning and argument).

As well as using these tools for analysis, universities and higher education researchers can use them to create narratives which surface the purpose and ideals of education to politicians, policy-makers, funders and publics. We may need them, as hostilities towards the university grow.

Many people knew about the Post Office Horizon IT system injustices but they were hidden away in reports and information based news articles – telling the personal stories of those involved on prime time TV captured a public imagination and support. Mr Bates vs the Post Office has been viewed almost 15 million times (at the time of writing) and has led to more than 100 new potential victims coming forward.

Maybe higher education needs to tell its stories and narratives to the wider world in equally accessible and creative ways.

Adam is a Senior Research Fellow in education systems and policy at the University of Birmingham. Adam’s work looks at universities as part of tertiary education systems and the role that they play as key sites of knowledge production and dissemination in wider society. This includes how technologies and media have and are shaping, knowledge production and access.