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From ad hoc to constructive: the ABC levels of GenAI integration in business education

by Qianqian Chai and Xue Zhou

Introduction – the challenge of GenAI integration in business education

Since the release of ChatGPT, Generative Artificial Intelligence (GenAI) has rapidly entered higher education. Business schools, with their strong ties to industry and emphasis on applied skills, provide a particularly important setting for examining GenAI’s role in curriculum design. Yet, while adoption has expanded quickly, the educational outcomes of GenAI integration have not been consistent (Kurtz et al, 2024). Across cases, educators identified both benefits and risks, including engagement, skills development, and overreliance. This unevenness suggests that rather than reflecting a single trajectory of adoption, early practice appears to involve different approaches to integration. The central issue is not whether GenAI is used, but how different approaches shape outcomes.

This blog draws on our recent study of GenAI integration in business modules at a UK Russell Group university (Zhou et al, 2026). Through a qualitative analysis of 17 educator cases across 24 modules, we examined how GenAI was incorporated into curriculum design, and how different approaches were associated with distinct benefits and challenges. Using the lens of constructive alignment (Biggs, 1996), we identified three patterns of integration: ad hoc, blended, and constructive, which together form the ABC levels for understanding how GenAI is integrated into curriculum practice. We use these levels to explore why some approaches appear more educationally effective than others. In particular, this blog will offer research-informed insights into how GenAI can be integrated more effectively and sustainably in business higher education. While the cases are drawn from business education, the patterns identified and principles of constructive integration have wider relevance across disciplines where GenAI is increasingly embedded in curriculum design.

ABC levels of GenAI integration in the business curriculum

Our analysis identified three levels of GenAI integration: ad hoc, blended, and constructive. Table 1 outlines these distinctions across key dimensions.

Table 1 ABC levels of GenAI curriculum integration

Constructive integration represents a qualitatively different approach, grounded in constructive alignment, where intended learning outcomes, teaching activities, and assessment are deliberately designed to develop and evaluate students’ ability to use GenAI critically and effectively. At this level, GenAI is not an optional or supporting tool, but an integral component of disciplinary learning, with a clear pedagogical purpose and coherent role across the curriculum.

By contrast, ad hoc integration is characterised by occasional and isolated use, where GenAI is introduced as an optional or experimental tool without being planned into the broader curriculum design. Blended integration moves beyond this by incorporating GenAI into selected learning activities or tasks, giving it a more purposeful pedagogical role, but its use remains only partially embedded. Both approaches therefore fall short of the coherence and strategic alignment that define constructive integration.

The distinction between these patterns is therefore not simply a matter of more or less GenAI use, but of how GenAI is positioned within the curriculum: as an experiment, as a support, or as a capability to be deliberately developed. Although developed from business education contexts, this typology offers a lens that can be applied more broadly to understand how GenAI is positioned within different disciplinary curricula.

Why constructive integration matters

Across the cases, GenAI integration generated benefits and challenges across students, educators, and institutions. At the student level, reported benefits included stronger engagement, confidence, and employability-related skills, while the main risks centred on overreliance, inequality, ethical concerns, and ineffective outputs. For educators, benefits included efficiency gains, professional learning, and improved teaching performance, but these were accompanied by increased workload and the need to redesign activities and assessments. At the programme level, GenAI enhanced curriculum relevance but raised concerns about academic standards.

Figure 1 shows that these benefits and challenges were not distributed evenly across the three patterns of integration. Constructive integration displayed the strongest and broadest benefits, while ad hoc and blended approaches showed narrower gains alongside more exposed challenges. In other words, the issue is not whether GenAI brings value or risk, but how curriculum design shapes the balance between them.

Figure 1 Trade-offs of GenAI integration: challenges (red) vs benefits (green)

What makes constructive integration different is not the removal of challenge, but the stronger presence of educational value. In the study, constructively integrated cases were linked more clearly to student engagement, capability development, employability, and curriculum relevance because GenAI was embedded through aligned outcomes, activities, and assessment, rather than added on as a tool or support. Importantly, these cases also showed stronger educator development, including pedagogical reflection and confidence, despite workload pressures. This suggests constructive integration enhances both student outcomes and educator learning by embedding AI within coherent curriculum design.

How constructive integration is achieved

Table 2 presents examples from the modules in this study, showing how GenAI was constructively integrated into existing pedagogical strategies without requiring curriculum redesign.

Table 2 Constructive GenAI Integration into Existing Pedagogical Strategies

Taken together, the cases suggest several practical principles for integrating GenAI more coherently within the curriculum. These principles are not specific to business education, but reflect broader curriculum design considerations that can be adapted across disciplines with different pedagogical traditions.

  • Integration builds on existing pedagogical strategies: GenAI should be embedded within approaches already familiar to the discipline, such as project-based or simulation-based learning, without requiring curriculum redesign (Chugh et al, 2023).
  • Sharpen the role of GenAI by disciplinary purpose: In different contexts, GenAI supported strategic analysis, research and synthesis, reflective thinking, or data interpretation. Its value depends on alignment with module aims (Zhou & Milecka-Forrest, 2021).
  • Make AI use purposeful through assessment and evaluative tasks: In stronger cases, GenAI was connected to tasks that required students to interpret, justify, compare, or critique AI-supported outputs, rather than simply using AI to complete tasks (Biggs & Tang, 2010).
  • Support deeper student engagement through scaffolding: Structured guidance, such as prompting strategies, comparison activities, and reflective tasks, enabled more critical and purposeful use (Cukurova & Miao, 2024).

Overall, constructive integration is less about introducing new tools than about redesigning existing curriculum elements so that GenAI is meaningfully aligned with disciplinary learning.

Conclusion

The ABC levels developed in our study show that GenAI integration in business education does not follow a single trajectory but ranges from ad hoc and blended use to constructive integration. The key difference lies in approach: constructive integration embeds GenAI through aligned outcomes, activities, assessment, and scaffolding. The challenges observed across GenAI integration practices suggest an urgent shift from ad hoc GenAI integration toward strategic and constructive integration in business education. In this way, higher education can support students’ employability and capability development, strengthen educators’ professional and pedagogical confidence, and enable institutions to sustain coherent, future-facing curricula.

Dr Qianqian Chai is a Lecturer in Business and Management at Queen Mary University of London and Chair of the AI in Education Innovation Sub-committee in the School of the Arts. Her research focuses on AI in higher education, including curriculum design, academic integrity, and policy. q.chai@qmul.ac.uk

Professor Xue Zhou is a Professor in AI in Business Education and Dean of AI at the University of Leicester. Her research interests include digital literacy, digital technology adoption, cross-cultural adjustment, and online professionalism. xue.zhou@le.ac.uk


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Preparing the Future Leaders of Society with a Systems Thinking Mindset Through Effective Learning and Teaching

by Amrik Singh and Joy Garfield

In a world defined by rapid change, complexity, and interdependence, traditional linear ways of thinking are struggling to keep up. Whether we look at global supply chains, climate challenges, digital transformation, or organizational culture, a recurring truth emerges, everything is connected. This is why systems thinking,a mindset for understanding wholes rather than isolated parts, is becoming increasingly relevant across all sectors (Comstock, 2024). Systems thinking allows us to understand the perspective of multiple stakeholders in the situation and guards against jumping to the right solution, which human nature sometimes make us do. When we understand the notion that problems are multi-faceted and need the buy-in of multiple stakeholders to address the solutions, only then we can really unearth the understanding of complexity and ambiguity of the situation. Higher education students as future leaders of society, need to grasp the concept of systems thinking to explore the complexity and ambiguity of modern-day problems.

Understanding the Complexity of Modern Problems

For much of the 20th century, we operated on the assumption that problems could be broken down and solved independently. Problems and solutions were easily connected. But today’s challenges are mostly complex, dynamic, and interconnected, making reductionist approaches insufficient (Eftekhari Shahroudi et al., 2025).

A decision made in one area can unintentionally trigger effects in others. Without a systemic lens, those secondary impacts are missed until they become major problems. Dynamic conditions change faster than linear plans can keep up. Because challenges evolve through shifting interactions like climate events affecting energy markets, or geopolitical shifts affecting food systems a static, linear approach fails. A systemic perspective helps leaders adapt in real time. Climate change, digital transformation, public health, and security issues span sectors, borders, and disciplines. No single stakeholder can solve them alone; systems thinking helps identify leverage points for multi‑stakeholder actions.

Modern organisations function as complex adaptive systems shaped by culture, relationships, and information flows. Linear change models often fail because they ignore these interdependencies; systems thinking helps leaders identify leverage points, anticipate consequences, and design resilient structures (Ellis, 2024). Systems thinking literature alike argues that traditional problem‑solving methods lose effectiveness as societal and technological complexity grows, strengthening the case for dynamic, holistic approaches in organisational decision‑making (Eftekhari Shahroudi et al., 2025).

A Harvard Business Review article states that innovations often create unintended ripple effects because interactions across systems are overlooked reinforcing the need for a systemic perspective (Bansal and Birkinshaw, 2025). Problems have multiple interacting causes, not a single root. Reductionist thinking focuses on one cause at a time, but modern challenges involve overlapping drivers, environmental, economic, technological, political, and social. Addressing only one strand often creates new issues elsewhere. The demand for systems thinking based pedagogical higher education is thus very real and requires educators to embrace these methods of teaching and learning.

How Can Education and Learning Shift Toward Systems Thinking Literacy

As future leaders in an increasingly complex and demanding world, higher education students need a solid understanding of social, political, economic, and environmental issues, along with the confidence to propose well‑reasoned solutions. Systems thinking is increasingly recognised as a vital pedagogical approach in higher education, enabling learners to understand complexity, interdependence, and uncertainty within contemporary societal and organisational challenges.

As educators prepare students for an uncertain future, systems thinking literacy is emerging as a core skill. The future of jobs report (World Economic Forum, 2025) indicates that systems thinking, and empathy are very essential core skills needed by organisations. Case studies from engineering and technology education further illustrate the value of systems thinking pedagogy. Dhukaram et al. (2016) show how systems-oriented curricula enhance student capability in diagnosing multifaceted problems, fostering collaborative solution-building, and developing resilience in decision-making processes. These studies collectively highlight that systems thinking not only enhances subject-specific learning but also strengthens transferable skills such as critical reasoning, communication, and adaptive expertise, all very relevant to organisations as cited in the future of jobs report 2025.

Systems thinking pedagogy also allows students to dive into the complexity and ambiguity of modern-day challenges and allows them to understand the multiple stakeholder perspectives and worldviews. Only then can a rich picture of the problem can be ascertained. Studying relationships, patterns, and structures fosters deeper understanding than memorising isolated facts or writing notes of the situation alone. Frameworks such as Soft Systems Methodology (Checkland and Poulter, 2006) enhance critical thinking and decision‑making from multiple perspectives. Sustainability education literature also stresses that complex global issues require integrative thinking, interdisciplinary collaboration, and shared sense‑making, the central tenets of systems thinking (Ezeaku, 2024).

Soft Systems Methodology, although not new, has proven effective across a wide range of settings for tackling complex modern-day problems. Its seven-stage process offers a structured approach to exploring “wicked” issues by first examining what is happening in the real world from the viewpoints of various stakeholders. The methodology then moves to imagining an ideal world, one free from constraints, from multiple stakeholder perspectives, helping to surface differing expectations, needs, and aspirations for a future idealised system. Students should be encouraged to use empathetic dialogue to appreciate the diverse viewpoints present in the situation. By comparing real-world conditions with these idealised models, Soft Systems Methodology enables the development of feasible, mutually acceptable paths forward.

Recent scholarship highlights that real-world, experiential learning environments help students develop the ability to interpret dynamic systems and identify leverage points for meaningful change (Alford et al., 2025). Such approaches support a shift from linear, fragmented learning toward holistic understanding, enabling students to explore the multiple interacting forces shaping modern problems. Soft Systems Methodology can help develop this understanding.

The importance of systems thinking in higher education is also evident in efforts to prepare students for professional environments characterised by complexity and rapid change. As Elsawah, Ho, and Ryan (2022) note, teaching systems thinking requires intentional integration of modelling, reflection, and interdisciplinary engagement to help students internalise systemic concepts. Their work demonstrates that learners benefit from iterative exploration of system behaviours, reinforcing deeper conceptual understanding and long-term retention.

A Mindset for the 21st Century

Across disciplines, systems thinking offers a transformative framework for higher education, supporting educators and students in jointly navigating complex realities while fostering the next generation of holistic, strategic, and future-oriented thinkers.

At its core, systems thinking is more than a method, it is a mindset that promotes deeper insight, anticipatory understanding, and long‑term thinking. Scholars and practitioners argue it is essential for addressing intertwined challenges like climate disruption, social inequality, and technological acceleration (DigitalVital HUB, 2025). By helping individuals and organisations recognise interconnected structures, systems thinking supports more informed, sustainable, and strategic action, shifting us from short‑term fixes to long‑term solutions rooted in an understanding of whole systems (Ellis, 2024).

The combination of Soft Systems Methodology and empathy enhances systems thinking by placing equal emphasis on the human elements and the technical components. It focuses on designing solutions that function not only in theory but also in the complex, unpredictable realities of human‑centred environments. Engaging in empathetic dialogue helps reveal stakeholders’ perspectives and experiences. When problems are rooted in human complexity and ambiguity, the solutions must be human centric also.

We live in an era defined by complexity and constant change. Linear thinking on its own is no longer enough. Systems thinking offers powerful tools for higher education students to see the bigger picture, understanding interconnections, and designing solutions that work not just today, but for generations ahead. As future leaders of society this is a vital commodity that cannot be overlooked. Across sustainability, technology, education, and organisational practice, the evidence converges: systems thinking is shifting from a possibility to a must‑have capability for future leaders (Bansal and Birkinshaw, 2025; Schoormann et al., 2025).

References.

Alford, K.R., Stedman, N.L.P., Bunch, J., Baker, S. and Roberts, T.G. (2025) ‘Real-world experiences in higher education: contributing to developing a systems thinking paradigm’, Journal of Experiential Education, 48(1), pp. 169–188.

Bansal, T. and Birkinshaw, J. (2025) ‘Why you need systems thinking now’, Harvard Business Review, September–October.

Checkland, P. and Poulter, J. (2006) Learning for action: A short definitive account of Soft Systems Methodology and its use for practitioners, teachers and students. Hoboken: Wiley.

Comstock, N.W. (2024) ‘Systems thinking’, EBSCO Research Starters.

Dhukaram, A., Sgouropoulou, C., Feldman, G. and Amini, A. (2016) ‘Higher education provision using systems thinking approach – case studies’, European Journal of Engineering Education, 43, pp. 1–23.

DigitalVital HUB (2025) ‘Systems thinking in innovation design and sustainability: Critical framework for seeing the whole’, 21 March.

Eftekhari Shahroudi, K., Conrad, S., Speece, J., Reinholtz, K., Span, M.T., Chappell, S., Saulter, Q. and Bokhtier, G.M. (2025) ‘Why systems thinking?’, in Practical Systems Thinking. Cham: Springer.

Ellis, J. (2024) ‘Unlocking complex problems: the power of systems thinking’, TheSystemsThinking.com, 30 September.

Elsawah, S., Ho, A. and Ryan, M. (2022) ‘Teaching systems thinking in higher education’, INFORMS Transactions on Education, 22, pp. 66–102.

Ezeaku, E.C. (2024) ‘Systems thinking as a paradigm shift for transformational sustainability’, Global Scientific Journal, 12(1).

Schoormann, T., Möller, F., Hoppe, C. and vom Brocke, J. (2025) ‘Digital sustainability: understanding and managing tensions’, Business & Information Systems Engineering, 67, pp. 429–438.

World Economic Forum (2025) The Future of Jobs Report 2025.

Dr Amrik Singh is a Senior Teaching Fellow at Aston University, UK. He has over 15 years of academic experience in Higher Education. He is also a Senior Fellow of the Advance HE, SFHEA. His teaching areas includes operations management, effective management consultancy, and business operations excellence. 

Joy Garfield holds a PhD in Informatics from the University of Manchester, UK.  She is a Senior Teaching Fellow and Deputy Head of Department for Business Analytics and Information Systems at Aston Business School, Aston University, UK.  With over 20 years of experience in academia, Joy is a Senior Fellow of the Higher Education Academy.  Joy is currently an external examiner for the University of Westminster Tashkent, Uzbekistan and a member of the Governing Council of the Society for Research into Higher Education.


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Can folk pedagogies help us understand the limited impact of research on higher education?

by Alex Buckley

The SRHE conference is a great place to see our field in all its glory. From the sessions I attended in December 2025, one thing that was abundantly clear was the desire of so many HE researchers to change the world. A distinctive feature of contemporary HE research – reflecting the social sciences more broadly – is the focus on political and ethical issues, with avowedly political and ethical intentions. The improvement of society is often the explicit end, rather than the more humble improvement of our own part of the education system.

Despite this desire to make a difference, higher education research has for many years been held up as an area where the impact of those working in the field is not what it could be. As George Keller said in 1985, “hardly anyone in higher education pays attention to the research and scholarship about higher education”,

Asking the right questions?

There hasn’t been a lot of work on the gap between research and practice in HE – though there is a fair amount in the schools sector from which we can extrapolate, to a greater or lesser extent – but one issue that has received some attention is the fundamental one: are researchers actually asking the right questions?

Vivianne Robinson is a researcher who has laid a substantial amount of blame at the feet of researchers, who “have little to offer by way of alternative solutions, when the problems they have been studying are not those of the practitioner” (Robinson 1993). I have recently used Robinson’s model of Problem-Based Methodology to explore whether research about exams in higher education does engage sufficiently with the challenges that teachers take themselves to face. The results were not encouraging.

One of the more straightforward of Robinson’s criteria for impactful research is that researchers should be addressing teachers’ beliefs, and correcting them where they are erroneous. That’s important, but what if those beliefs are hard to shift? We all have stubborn hunches about how higher education works: good ways of motivating students, how to write feedback that will make students pay attention, how to clearly communicate complex ideas. What if there are teacher beliefs that are deeply embedded, so deeply that we don’t always know we have them, but that aren’t helping us and need to change?

One idea that has been explored in the school sector, but has largely passed us by, is the concept of ‘folk pedagogies’. This idea was developed in the 1990s as an extension of the more famous concept of ‘folk psychologies’: the tacit theories that we all have that allow us to make sense of people’s behaviour. For Jerome Bruner, a natural next step from folk psychologies was the idea that we have intuitive theories about how people learn.

“Watch any mother, any teacher, even any babysitter with a child and you’ll be struck by how much of what they do is steered by notions of ‘what children’s mind are like and how to help them learn,’ even though they may not be able to verbalise their pedagogical principles.” Bruner (1996)

There has been some research in the school sector about the implications of this idea, particularly in terms of how much difference research makes to educational practice. Folk pedagogies have two features that will make them a factor in the impact of education research: they interfere with the uptake of new research-based ideas and approaches, and they are stubborn. On the first point, the idea is that new ideas about higher education will have to replace the old if they are to influence teachers; and on the second, evidence suggests that even where trainee teachers have ostensibly internalised more scientific theories of learning, the folk pedagogies come creeping back.

In the case of higher education, what might these commonsense, intuitive theories look like? They might just be very general ideas about how people learn, applied to the particular context of higher education. Bruner identifies a range of broad folk pedagogical views, such as one which sees ‘children as knowers’, with a focus on the gathering and organising of facts. Perhaps one kind of folk psychology of higher education would be the application of that idea specifically to students in universities rather than other sectors: a focus on the selection, organisation and retention of propositional knowledge within degree programmes. Perhaps there are also specific intuitive theories about higher education that influence teachers’ practices. Perhaps there is a folk intuition that university students should not be spoon-fed – that they must take responsibility for their own learning and seek to develop their own views. Perhaps there is a folk intuition that students should encounter challenging views that encourage them to question their own certainties. In the absence of research, we can only speculate (and introspect).

Respecting the ‘folk’

The idea that teachers have deep intuitions about how students learn, that those intuitions can prevent them from acting on more evidence-based beliefs, and that those intuitions are hard to shake; none of those ideas are particularly earth-shattering. They are probably common sense among those researching and enhancing higher education. The value of the idea of ‘folk pedagogies’ lies instead in the way that it encourages us to take those intuitions seriously, both as an object of study and a powerful barrier to change.

Rather than dismissing intuitions about higher education – as ignorant beliefs and hide-bound traditions – we can study them. What are they? Where do they come from? How do they change? The idea of folk pedagogies is not pejorative. There’s no shame in having intuitions about how learning works. As with folk psychological theories, they are necessary parts of how we navigate the world, and something we can’t do without. There is also deep wisdom to be found in those intuitions, even if they are sometimes misleading. Research goes wrong by departing from common sense, at least as much as the other way around.

Acknowledging the existence of folk theories of higher education can help improve the impact of our research in all sorts of ways. We can research them, to understand why teachers and students (and others) do what they do, and the conditions in which deep intuitions can change. It can help us understand where – and why – research has departed so far from common sense as to be of little practical relevance.

It can also help us understand the scale of the challenge. In much of what we do, we’re seeking to modify what university teachers do, which very often means changing how they think. The reality is that we aren’t usually changing superficial, specific beliefs, at least not where the improvements we’re seeking are substantive. We’re changing deep beliefs picked up over a lifetime. Our model of improvement may then need to fit the old adage: if you’re not making progress at a snail’s pace, you’re not making progress. That’s a bit different from annual quality enhancement cycles or short-term strategic initiatives. We can change the world, but it will take time.

References

Bruner, J. (1996). The culture of education. Harvard

Robinson, V. M. J. (1993). Problem-Based Methodology: Research for the Improvement of Practice. Pergamon Press

Dr Alex Buckley is an Associate Professor in the Learning & Teaching Academy at Heriot-Watt University, Scotland. His research is focused on conceptual aspects of research and practice in assessment and feedback.


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Reflective teaching: the “small shifts” that quietly change everything

by Yetunde Kolajo

If you’ve ever left a lecture thinking “That didn’t land the way I hoped” (or “That went surprisingly well – why?”), you’ve already stepped into reflective teaching. The question is whether reflection remains a private afterthought … or becomes a deliberate practice that improves teaching in real time and shapes what we do next.

In Advancing pedagogical excellence through reflective teaching practice and adaptation I explored reflective teaching practice (RTP) in a first-year chemistry context at a New Zealand university, asking a deceptively simple question: How do lecturers’ teaching philosophies shape what they actually do to reflect and adapt their teaching?

What the study did

I interviewed eight chemistry lecturers using semi-structured interviews, then used thematic analysis to examine two connected strands: (1) teaching concepts/philosophy and (2) lecturer-student interaction. The paper distinguishes between:

  • Reflective Teaching (RT): the broader ongoing process of critically examining your teaching.
  • Reflective Teaching Practice (RTP): the day-to-day strategies (journals, feedback loops, peer dialogue, etc) that make reflection actionable.

Reflection is uneven and often unsystematic

A striking finding is that not all lecturers consistently engaged in reflective practices, and there wasn’t clear evidence of a shared, structured reflective culture across the teaching team. Some lecturers could articulate a teaching philosophy, but this didn’t always translate into a repeatable reflection cycle (before, during, and after teaching). I  framed this using Dewey and Schön’s well-known reflection stages:

  • Reflection-for-action (before teaching): planning with intention
  • Reflection-in-action (during teaching): adjusting as it happens
  • Reflection-on-action (after teaching): reviewing to improve next time

Even where lecturers were clearly committed and experienced, reflection could still become fragmented, more like “minor tweaks” than a consistent, evidence-informed practice.

The real engine of reflection: lecturer-student interaction

Interaction isn’t just a teaching technique – it’s a reflection tool.

Student questions, live confusion, moments of silence, a sudden “Ohhh!” – these are data. In the study, the clearest examples of reflection happening during teaching came from lecturers who intentionally built in interaction (eg questioning strategies, pausing for problem-solving).

One example stands out: Denise’s in-class quiz is described as the only instance that embodied all three reflection components using student responses to gauge understanding, adapting support during the activity, and feeding insights forward into later planning.

Why this matters right now in UK HE

UK higher education is navigating increasing diversity in student backgrounds, expectations, and prior learning alongside sharper scrutiny of teaching quality and inclusion. In that context, reflective teaching isn’t “nice-to-have CPD”; it’s a way of ensuring our teaching practices keep pace with learners’ needs, not just disciplinary content.

The paper doesn’t argue for abandoning lectures. Instead, it shows how reflective practice can help lecturers adapt within lecture-based structures especially through purposeful interaction that shifts students from passive listening toward more active/constructive engagement (drawing on engagement ideas such as ICAP).

Three “try this tomorrow” reflective moves (small, practical, high impact)

  1. Plan one interaction checkpoint (not ten). Add a single moment where you must learn something from students (a hinge question, poll, mini-problem, or “explain it to a partner”). Use it as reflection-for-action.
  1. Name your in-the-moment adjustment. When you pivot (slow down, re-explain, swap an example), briefly acknowledge it: “I’m noticing this is sticky – let’s try a different route.” That’s reflection-in-action made visible.
  1. End with one evidence-based note to self. Not “Went fine.” Instead: “35% missed X in the quiz – next time: do Y before Z.” That’s reflection-on-action you can actually reuse.

Questions to spark conversation (for you or your teaching team)

  • Where does your teaching philosophy show up most clearly: content coverage, student confidence, relevance, or interaction?
  • Which “data” do you trust most: NSS/module evaluation, informal comments, in-class responses, attainment patterns and why?

If your programme is team-taught, what would a shared reflective framework look like in practice (so reflection isn’t isolated and inconsistent)?

If reflective teaching is the intention, this article is the nudge: make reflection visible, structured, and interaction-led, so adaptation becomes a habit, not a heroic one-off.

Dr Yetunde Kolajo is a Student Success Research Associate at the University of Kent. Her research examines pedagogical decision-making in higher education, with a focus on students’ learning experiences, critical thinking and decolonising pedagogies. Drawing on reflective teaching practice, she examines how inclusive and reflective teaching frameworks can enhance student success.


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Thinking with affect theory in higher education: what can it help us to do?

by Karen Gravett

How does higher education feel, to work or to study in? How do affects circulate through the places, spaces, bodies and the structures and pedagogies of institutions? And why might thinking about feelings and affect be useful for educators? This blog draws on recent research that seeks to explore how affect theory can be helpful to understand and enhance our work in higher education. Attuning to affect, I suggest, has implications for both how we understand power relations in education, as well as for finding ways to foster more creative and meaningful pedagogies. 

What is affect theory?

Interest in affect, and ideas from affect theory/studies, are gaining momentum across the evolving field of higher education studies. Within the social sciences, the ‘affective turn’ has been influenced by work from Clough (2007), Massumi (2015), Seigworth and Pedwell (2023), Ahmed (2010), and many others. No longer confined to binary ideas of emotion/reason, body/mind, scholars have begun to think about emotion and affect as interwoven with education in complex ways. What we mean by emotions and affect can be understood differently, but for many scholars, affect specifically refers to sensory experiences (Zembylas, 2021), forces that are felt bodily. Affects circulate and evolve within and in between ordinary encounters, and in mobile ways.

Affect in the classroom

Thinking with affect can help us understand the classroom as a space in which learning is not divorced from the body but viscerally experienced and felt. This helps us to see learning and teaching as always situated and informed by the moment in which it occurs and as we experience it. Feelings do not simply happen within individuals and then move outward (Ahmed, 2010). This shift in thought enables us to consider ourselves in relation to others (both human and non-human), to consider how learning and teaching feels, as well as the ‘structures of feeling’ (Williams, 1961) that circulate within institutions. Thinking with affect helps us to think about the micro-incidents of co-presence, its frictions, and the ‘inconvenient’ (Berlant, 2022) work being present requires of us to engage with others. Education requires affective work of us; it requires us to change, evolve, and adapt constantly to others. This work is exposing; discomforting. In engaging with one another, and being affected and receptive to one another, we are made aware of our own interdependence.

Affective institutions

Thinking about affect, then, enables us to understand how institutions are permeated by, and also create, ‘affective atmospheres’ (Anderson, 2009), or ‘structures of feeling’ (Williams, 1961). In his work, Williams uses the idea of ‘structures of feeling’ to study the affective quality of life, in order that we might understand ‘the most delicate and least tangible parts of our activity’ (Williams, 1961, 48). Affective atmospheres, including competition, collegiality, anxiety, inclusion and exclusion are created through pedagogies, policies and practices. For example, the affective atmospheres of self-improvement and self-promotion may permeate neoliberal higher education institutions. Cultures of neoliberalism and precarity require academics to adopt certain affective and embodied practices, such as being competitive, self-motivated or resilient. And yet, affect may be able to disrupt these conditions: affective experiences such as humility, collegiality and joy offer opportunities for resistance and can also be found flourishing within institutional cultures and practices.

Affective craft

In the classroom, there may also be ways in which teachers are able to reshape affective relations. This might mean that certain relations could be given space to flourish, and other hierarchies of difference might be, at least momentarily, constrained.Different pedagogical approaches contribute to different feelings in classroom spaces and to different connections. For example, Stewart describes the changing affective atmosphere of the classroom when she employs storytelling and uses questioning approaches to enable dialogue: ‘something subtle but powerful had shifted…The room had become a scene we were in together as bodies and actors’ (Stewart, 2020: 31). For Airton, these kind of affirmative pedagogic approaches work as ‘affective craft’ and might include providing open spaces for students to lead and shape the learning encounter. In my research with Simon Lygo-Baker, we examine different ways in which teachers can experiment with affective craft. These include through teaching in spaces beyond the classroom, using art and objects for generating discussion, engaging storying and the sharing of vulnerabilities, as well as through using Play-Doh modelling to disrupt hierarchies and foster collaboration. These are just some ordinary, everyday ideas, and are ideas we also explore further in our new book: Reconceptualising Teaching in Higher Education:  Connected Practice for Changing Times, to be published in 2026 by Routledge.

We believe that teaching is about presence, connection, an ‘encounter’, and that affect theory can be a helpful way to understand and enhance the connections we make, as well as the institutions in which we work and learn. As Dernikos and colleagues explain: ‘scholars are now theorizing what these affective swells can do. And what is surprising is that this does not call for grand movements, nor for great reforms, but depends on the subversive power of the very small’ (Dernikos et al, 2020: 16).

Dr Karen Gravett is Associate Professor of Higher Education, and Associate Head (Research) at the University of Surrey, UK, where her research focuses on the theory-practice of higher education. She is a member of the Society for Research in Higher Education Governing Council, a member of the editorial boards for Teaching in Higher Education and Learning, Media and Technology, and Associate Editor for Sociology. She is a Principal Fellow of the Higher Education Academy. She is also an Honorary Associate Professor for the Centre for Assessment and Digital Learning at Deakin University. Karen’s latest books are: Gravett, K (2025) Critical Practice in Higher Education, and Gravett, K (2023) Relational Pedagogies: Connections and Mattering in Higher Education.


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Rebelling together against the myth of the lone creative genius: how arts-based pedagogies enhanced community learning

by Katherine Friend and Aisling Walters

When we write about creativity, we often refer to the work of geniuses; [distancing] ordinary members of society from the act of creativity by reinforcing a perception that they could never be creative themselves (Dymoke, 2020: 80).

Digital story by Kate Shpota

The state of creativity

The damage wrought by the stereotype of a creative as an isolated genius seems likely to increase within the current context of the UK school system, where an overloaded curriculum and assessment driven pedagogies dominate. The 2023 State of Creativity report notes that creativity has been ‘all but expunged from the school curriculum in England’.  Educators across schools and departments in HEIs are attempting to resist the current educational practice which promotes students as consumers and centres our students as active producers in their own learning. Yet, as education policy from primary through to higher education continues not only to cut its emphasis on the humanities and creativity,  but also eliminate arts and humanities departments altogether, higher education runs a profound risk of further alienating students from the benefits of creative thinking and artistic practice.

Our undergraduates, being educationalists, use sociological and psychological lenses to understand the social and cultural landscape affecting both classroom learning and community education more broadly. Nevertheless, despite education being at the intersection of many academic disciplines (Sociology, English, Philosophy, History to name a few), students are often reluctant to incorporate alternative approaches into their learning and even less so into their assessments.

Fear and discomfort

As educators, we ask students to embrace discomfort when learning different theoretical approaches or understanding alternative viewpoints. But often, we do not ask them to embrace discomfort in operating outside of the neoliberal HE system, a ‘results driven quantification [which] directs learning’ (Kulz, 2017 p. 55). Within this context, learning focuses on the product (the assessable outcome), rather than the process (the learning journey). Thus, it is unsurprising that our undergraduates initially baulked at the idea of an assessment that incorporated a creative element, preferring essays and multiple-choice exams instead. Hunter & Frawley (2023) define arts-based pedagogy (ABP) as a process by which students can observe and reflect on an art form to link different disciplines, thus encouraging students to lean into uncomfortable subject matter and explore their place within in the wider world. To build more dynamic and critically analytical students, we had to simultaneously encourage an ABP approach so they would understand their academic and theoretical course content more fully while scaffolding their learning through a series of creative activities designed to engage students with different forms of learning and reflection. By incorporating cultural visits, mentorship, and creative assessments into the module, art enhanced subject teaching while encouraging students to think more deeply about their own practice (Fleming, 2012). Yet, incorporating practice was not enough, we were faced with the question: how do educationalists ask students to engage with their vulnerabilities around creative practice (the belief and the engrained fear that they cannot do art or are not good at art) and lead them to an understanding that vulnerability itself can be beneficial?

Perhaps, the most basic answer came by asking ourselves, are we, as academics, scared of implementing creative pedagogies because we are scared of showing our own vulnerabilities? What if we as educators fail at a task and our students see? What would happen if we became vulnerable alongside our students? Jordan (2010) argues that when vulnerability is met with criticism, we disengage as a self-preservation tactic. For Brown, acknowledging our insecurities offers a means of understanding ourselves, developing shame resilience and acting authentically. In our session, our vulnerability as lecturers was tested when engaging with textile art, specifically a battle with crochet. Our students saw educators who were not secure or competent in a task. This resulted in a small amount of mockery, but also empathy and offers of support. By stepping out of our comfort zone and embracing a pedagogy of discomfort (Boler 1999), we encouraged our students to challenge themselves. Romney and Holland (2023) refer to this as a ‘paradox of vulnerability’: by overcoming our own reluctance to be vulnerable with our learners we create connections and a sense of trust. We should add that the session explored women’s textile art as activism and the outcome, a piece of textile art, symbolically woven together by students and staff—all female.

Collective textile piece

Importance of community and connection

Once we examined theoretical and personal aspects of discomfort and vulnerability, to support and enhance our focus on creative practice, we drew on local cultural partnerships. The incorporation of cultural visits, mentorship from resident artists, and creative exercises enriched our subject teaching while simultaneously encouraging students to think more deeply about their own practice (Fleming, 2012). It also built an alliance between social scientists and colleagues in arts and humanities disciplines, capitalising on their expertise and years of honing ABP. Nottingham is a city where the legend of Robin Hood, outlaws, and rebellion intersect with vibrant cultural community. But many of our students do not engage with cultural spaces, leading to double disconnect, first from their own creative practice and second from the cultural sector altogether. Our students expressed their disconnect from the cultural heart of Nottingham was due to the spaces being ‘not for them’ or a worry that they would not ‘understand’ the art. By exploring the city centre as a group, walking from one site to another, we broke down barriers around these prohibited spaces.

Engagement with Nottingham by Alisha Begum

Once inside the Nottingham Contemporary, the resident artists told their own stories of fear, worries of judgement, and expressed anxieties of creative practice, thus setting our students free from the myth of the genius artist – untouchable by self-doubt. This realisation allowed our students to relax and engage worry-free into the creative tasks.

Found poem by Alisha Begum
‘I object’ by Nicole Robinson

By joining in with these activities, lecturers and students learned alongside each other, tackling our insecurities regarding our creative abilities together as a learning community. Perhaps community was the most important outcome in the project as connection was central. Exposure to the cultural sites created a feeling of connection with the cultural heart of the city. Students also, perhaps more importantly, reported that they became more connected to an understanding of themselves as creatives, becoming more autonomous and engaged in their own learning.

Digital storytelling: Identity Crisis by Shahnaz Begum

Perhaps it is most appropriate to end this post with the voice of one of our year-two students—the transcript from a podcast created as part of her larger portfolio. She asserts:

Art in education is a goldmine of untouched opportunities [and can be] used to foster students’ holistic development, stimulate creative thinking and engagement with social justice. … and to my fellow Artivists, embrace creativity one canvas at a time.

Katherine Friend is an Associate Professor of Higher Education at Nottingham Trent University. Her work focuses on three themes: the underrepresented student experience on university campuses, the importance of undergraduate engagement in the cultural sector, and reconciling international and academic identities. Threading all three themes together are discussions of one’s ‘place’ and/or ‘space’ in HE and how social and cultural hierarchies contribute to identity, representation, and belonging.

Aisling Walters is a Senior Lecturer in Secondary Education at Nottingham Trent University whose research focuses on the development of writer identity in trainee English teachers, preservice teachers’ experiences of prescriptive schemes of learning, arts-based pedagogies, and students as writers. 


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Perspectives on pedagogical innovation

by Kamilya Suleymenova and Emma Thirkell

The landscape of higher education (HE) in the UK (but also more widely, in Western countries and across the globe) has significantly changed, driven by the massification and the following marketisation of HE studies (Alves & Tomlinson, 2021; Molesworth et al, 2009). The predominance of particular governance structures and schools of thought shape the narrative further (as discussed by Marcia Devlin (2021) in her SRHE blog) and create a deceptively heterogeneous environment, where each prospective student can find their “place”, but all are conditioned to follow a similar narrative.

New disruptions

On this backdrop new disruptions appear, of which we want to focus on two specifically for the UK HE. First, the legacy of lockdowns, bringing more flexible working environment and an astonishing pervasiveness of digital tools together with disrupted earlier education and legacy of health, including mental health, concerns, unsettles further already brittle UK HE sector (as illustrated by SRHE blog by Steven Jones (2022). Second, the advent of Generative AI and its implications for teaching, learning, and assessment. Much has been said about these (Lee et al, 2024; O’Dea, 2024) – our learning points from this rapidly growing literature are that i) significant disruption has occurred and ii) something needs to be done to react to this change in context. In other words, while there are many tried and tested theories and methods in teaching and assessment, they need to be reviewed and very likely adapted to keep up with the changing context.

The change did not occur only in the tools: we argue here that it is not merely a quantitative technical change (eg speed of communication), but a qualitative change, which affected or at least has the potential to affect, the mindset and the behaviour of students (and staff). Together, these factors produce more stressed, more demanding, potentially differently engaged students (sometimes perceived as less engaged), focused on the “added value” of their degrees and their “university experience”, anxious to acquire competences and skills through experiential learning to be in the best position for securing the employment of their choice.

In this rapidly changing context, the need for pedagogical innovations (PI), or at least the desire and the ability to engage with disruptions in the education process, seems almost inevitable. But how do the staff working in the UK HE, respond to this demand? Are the challenges viewed as opportunities or rather as additional pressures, adding to an evolving workload and requirements to navigate a complex bureaucracy?

Research focus: understanding the lived experiences of educators

Our research explores the lived experiences of educators across 13 UK universities, investigating their engagement with PI in the aftermath of the COVID-19 pandemic. By examining how institutional dynamics, personal motivations, and perceived barriers shape decisions surrounding PI, we have developed the initial stages of a conceptual framework, presented at the SRHE International Conference, to guide policies that better support educators and foster sustained PI in teaching. Through 30 interviews with educators, senior staff, and technology-enabled learning (TEL) specialists, we reveal the complex decision-making processes that influence whether and how educators embrace or resist innovation in their teaching practices.

What drives educators to innovate?

Our research highlights a multifaceted landscape where educators’ motivations for engaging with PI are shaped by both intrinsic and extrinsic factors. For many, intrinsic motivations, such as a deep-rooted desire to enhance student learning and a personal commitment to pedagogical excellence, act as powerful drivers for innovation. As one educator noted, “I’m always looking for new ideas. Innovation gives me a sense of purpose and connection with my students, making teaching more fulfilling.” This indicates that where academics feel a strong personal commitment to education, and it is rewarded, they are more likely to embrace innovative practices.

The tension between rhetoric and reality

However, these motivations are often counterbalanced by extrinsic pressures from the institutional environment, whether perceived or real. Many educators reported feeling that institutional strategies, while rhetorically supportive of PI, were undercut by bureaucratic barriers, a lack of adequate resources, and managerial cultures focused on short-term, measurable outcomes. One academic explained, “Innovation is a buzzword here, but when it comes to implementing anything new, we’re stuck in a system that values research output over teaching innovation. There’s little incentive to invest time in something that doesn’t directly contribute to my publication record.” This highlights the tension between institutional narrative and individual motivations, with many educators perceiving a disconnect between institutional rhetoric purporting to encourage PI and the reality of its implementation.

Autonomy and trust

Another key finding concerns the role of autonomy and trust in fostering a culture of innovation. Educators who felt empowered within their departments – where trust was placed in their judgment – were more likely to experiment with new teaching methods. As one TEL specialist remarked, “When leadership trusts us, we feel freer to try new approaches. But when we are micromanaged, the innovation just stops. You’re constantly battling to prove that your idea is worth the time it takes.” This sense of autonomy, closely linked to professional identity, is crucial in determining whether educators feel motivated to innovate or revert to traditional methods.

The cost of innovation

However, these ‘empowering’ environments were not universally experienced. Many educators, particularly those in large departments or with heavy teaching loads, reported feeling that the cost of innovation – both in terms of time and energy – was too high. “It’s hard to innovate when you’re overwhelmed with marking, preparation, and administration. It feels like there’s no room to breathe, let alone experiment,” shared an academic. This sense of burnout, compounded by a perception of growing academic bureaucracy, led some to feel that the costs of engaging in PI outweighed the benefits, making it more difficult to justify the time and effort required for innovation.

A balancing act

Perhaps not surprisingly, some educators justified their lack of engagement with PI by citing these perceived institutional constraints. As one educator put it, “We’re told to innovate, but the structure just isn’t there to support it. It’s easier to stick with what we know works than to risk failure with something new.” This reflects the cognitive flexibility educators employ when balancing personal motivations with institutional limitations. As per Goffman’s (1959) ‘front’ and ‘back’ stage theory, educators sometimes present a compliant, innovative persona on the ‘front’ stage in order to ‘fit in’ (Nästesjö, 2023), while in the ‘back’ stage, they rationalize their lack of engagement by attributing it to costs and benefits, reconciling their professional image with their lived experiences.

Reflections

We are certain that some, if not all, of these quotes will resonate with many of the readers: these trends have been discussed in, for example, Lašáková et al (2017) and Findlow (2008). Our aim is not only to systematise and categorise the individual aspects shared with us by both frustrated and aspiring colleagues, but to focus on an in-depth analysis of their motivations. Based on previous literature and our data, we aim to generalise and develop a theoretical framework through the lens of an interdisciplinary management and economics analysis. The preliminary version of this theoretical framework, presented at the 2024 SRHE Conference, should provide a foundation for shaping institutional policies to develop a sustainable pipeline of innovations, in the full respect of both academic freedom and students’ interests. In other words, we hope that our work will facilitate structural changes to unlock the innovation potential and help institutions to help us to innovate.

Kamilya Suleymenova is Associate Professor at the Department of Economics, Birmingham Business School, University of Birmingham with interests in assessment and feedback particularly for large cohorts, Generative AI in HE, as well as institutional and behavioural and experimental economics. Now twice a presenter at SRHE International Conference, Kamilya appreciates the constructive feedback of the community.

Emma Thirkell is an Assistant Professor in Human Resource Management at Newcastle Business School, Northumbria University with interests in pedagogical innovation, experiential learning, and the integration of technology in education. A four-time teaching award winner, she is passionate about bridging academia and practice through innovative curriculum design and leadership in higher education.


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Gaps in sustainability literacy in non-STEM higher education programmes

by Erika Kalocsányiová and Rania Hassan

Promoting sustainability literacy in higher education is crucial for deepening students’ pro-environmental behaviour and mindset (Buckler & Creech, 2014; UNESCO, 1997), while also fostering social transformation by embedding sustainability at the core of the student experience. In 2022, our group received an SRHE Scoping Award to synthesise the literature on the development, teaching, and assessment of sustainability literacy in non-STEM higher education programmes. We conducted a multilingual systematic review of post-2010 publications from the European Higher Education Area (EHEA), with the results summarised in Kalocsányiová et al (2024).

Out of 6,161 articles that we identified as potentially relevant, 92 studies met the inclusion criteria and are reviewed in the report. These studies involved a total of 11,790 participants and assessed 9,992 university programmes and courses. Our results suggest a significant growth in research interest in sustainability in non-STEM fields since 2017, with 75 studies published compared to just 17 in the preceding seven years. Our analysis also showed that Spain, the United Kingdom, Germany, Turkey, and Austria had the highest concentration of publications, with 25 EHEA countries represented in total. The 92 reviewed studies were characterised by high methodological diversity: nearly half employed quantitative methods (47%), followed by qualitative studies (40%) and mixed methods research (13%). Curriculum assessments using quantitative content analysis of degree and course descriptors were among the most common study types, followed by surveys and intervention or pilot studies. Curriculum assessments provided a systematic way to evaluate the presence or absence of sustainability concepts within curricula at both single HE institutions and in comparative frameworks. However, they often captured only surface-level indications of sustainability integration into undergraduate and postgraduate programmes, without providing evidence on actual implementation and/or the effectiveness of different initiatives. Qualitative methods, including descriptive case studies and interviews that focused on barriers, challenges, implementation strategies, and the acceptability of new sustainability literacy initiatives, made up 40% of the current research. Mixed methods studies accounted for 13% of the reviewed articles, often applying multiple assessment tools simultaneously, including quantitative sustainability competency assessment instruments combined with open-ended interviews or learning journals.

In terms of disciplines, Economics, Business, and Administrative Studies held the largest share of reviewed studies (26%), followed by Education (23%). Multiple disciplines accounted for 22% of the reviewed publications, reflecting the interconnected nature of sustainability. Finance and Accounting contributed only 6%, indicating a need for further research. Similarly, Language and Linguistics, Mass Communication and Documentation, and Social Sciences collectively represented only 12% of the reviewed studies. Creative Arts and Design with just 2% was also a niche area. Although caution should be exercised when drawing conclusions from these results, they highlight the need for more research within the underrepresented disciplines. This in turn can help promote awareness among non-STEM students, stimulate ethical discussions on the cultural dimensions of sustainability, and encourage creative solutions through interdisciplinary dialogue.

Regarding factors and themes explored, the studies focused primarily on the acquisition of sustainability knowledge and competencies (27%), curriculum assessment (23%), challenges and barriers to sustainability integration (10%), implementation and evaluation research (10%), changes in students’ mindset (9%), key competences in sustainability literacy (5%), and active student participation in Education for Sustainable Development (5%). In terms of studies discussing acquisition processes, key focus areas included the teaching of Sustainable Development Goals, awareness of macro-sustainability trends, and knowledge of local sustainability issues. Studies on sustainability competencies focussed on systems thinking, critical thinking, problem-solving skills, ethical awareness, interdisciplinary knowledge, global awareness and citizenship, communication skills, and action-oriented mindset. These competencies and knowledge, which are generally considered crucial for addressing the multifaceted challenges of sustainability (Wiek et al., 2011), were often introduced to non-STEM students through stand-alone lectures, workshops, or pilot studies involving new cross-disciplinary curricula.

Our review also highlighted a broad range of pedagogical approaches adopted for sustainability teaching and learning within non-STEM disciplines. These covered case and project-based learning, experiential learning methods, problem-based learning, collaborative learning, reflection groups, pedagogical dialogue, flipped classroom approaches, game-based learning, and service learning. While there is strong research interest in the documentation and implementation of these pedagogical approaches, few studies have so far attempted to assess learning outcomes, particularly regarding discipline-specific sustainability expertise and real-world problem-solving skills.

Many of the reviewed studies relied on single-method approaches, meaning valuable insights into sustainability-focused teaching and learning may have been missed. For instance, studies often failed to capture the complexities surrounding sustainability integration into non-STEM programs, either by presenting positivist results that require further contextualisation or by offering rich context limited to a single course or study group, which cannot be generalised. The assessment tools currently used also seemed to lack consistency, making it difficult to compare outcomes across programmes and institutions to promote best practices. More robust evaluation designs, such as longitudinal studies, controlled intervention studies, and mixed methods approaches (Gopalan et al, 2020; Ponce & Pagán-Maldonado, 2015), are needed to explore and demonstrate the pedagogical effectiveness of various sustainability literacy initiatives in non-STEM disciplines and their impact on student outcomes and societal change.

In summary, our review suggests good progress in integrating sustainability knowledge and competencies into some core non-STEM disciplines, while also highlighting gaps. Based on the results we have formulated some questions that may help steer future research:

  • Are there systemic barriers hindering the integration of sustainability themes, challenges and competencies into specific non-STEM fields?
  • Are certain disciplines receiving disproportionate research attention at the expense of others?
  • How do different pedagogical approaches compare in terms of effectiveness for fostering sustainability literacy in and across HE fields?
  • What new educational practices are emerging, and how can we fairly assess them and evidence their benefits for students and the environment?

We also would like to encourage other researchers to engage with knowledge produced in a variety of languages and educational contexts. The multilingual search and screening strategy implemented in our review enabled us to identify and retrieve evidence from 25 EHEA countries and 24 non-English publications. If reviews of education research remain monolingual (English-only), important findings and insights will go unnoticed hindering knowledge exchange, creativity, and innovation in HE.

Dr. Erika Kalocsányiová is a Senior Research Fellow with the Institute for Lifecourse Development at the University of Greenwich, with research centering on public health and sustainability communication, migration and multilingualism, refugee integration, and the implications of these areas for higher education policies.

Rania Hassan is a PhD student and a research assistant at the University of Greenwich. Her research centres on exploring enterprise development activities within emerging economies. As a multidisciplinary and interdisciplinary researcher, Rania is passionate about advancing academia and promoting knowledge exchange in higher education.


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How online learning can help tackle global injustices

by Sam Spiegel

How can online learning programmes help tackle systemic global injustices with creative pedagogies? How can universities build effective educational environments and pedagogies to support critical thinking and vigorously challenge contemporary forms of racism, colonialism and inequity?

These are some of the questions I have reflected on over the past almost 14 years of teaching at the University of Edinburgh. In 2011, I embarked with colleagues at the School of Social and Political Science to develop our school’s first fully online distance learning MSc postgraduate programmes, partnering with an interdisciplinary team spanning the three Colleges  of the University to co-create and co-teach the MSc in Global Challenges. Addressing global development, health and environmental inequalities, with case studies spanning an array of countries, this programme had students from all over the world. The insights and trajectories of our students have been deeply inspirational – many of our students have gone on to do PhDs, work with United Nations organisations, embassies, non-governmental and humanitarian organisations and work in other kinds of practitioner and research careers. In this blog I reflect on the philosophy of the teaching and learning approach we have nurtured – and associated critical conversations about pedagogy.

We had support from a Principal’s Teaching Award (PTAS) to explore student learning experiences and reflect on our teaching practices, and in 2016 we published an article: ‘Decolonising online development studies? Emancipatory aspirations and critical reflections–a case study’. At the time, it was one of the few critical pedagogy studies to think through ‘international development’ teaching and the risks of replicating colonial logics in online learning modalities (and how to try to counter these). It proposed a critical framework for analysis that took into account barriers to social inclusivity – including the politics of language – that shaped participation dynamics in the programme. It also considered debates regarding critical development course content, rethinking possibilities for bridging counter-hegemonic development scholarship with practice-oriented approaches in a range of social contexts. Our analysis unpacked tensions in tackling intertwined institutional and pedagogic dilemmas for an agenda towards decolonising online development studies, positioning decolonisation as a necessarily unsettling and contested process that calls for greater self-reflexivity.

Some years ago online learning initiatives were treated with suspicion as a technology craze that could not truly build effective communities of critical learners. This is no longer the case, generally speaking. Our online students have carved out sophisticated learning paths while interacting with ambitious courses – sometimes in live discussions and sometimes in asynchronous discussions that built incredible communities of practice. But there are important online learning-specific pedagogic points to keep in mind, as course instructors craft and adapt approaches to support individual and group learning.

One is the risk of re-entrenching problematic dynamics of imperial knowledge production, even when intentions are to do exactly the opposite. There is a need to ensure that online learning platforms grapple with colonial legacies and tendencies – including biases that are easily replicable in virtual technology platforms. It is increasingly recognised that ‘decolonising’ is not simply a matter of ‘bringing in’ authors from Global South countries in reading lists. It is also a matter of ensuring that the underpinning pedagogies, assignments, and learning strategies themselves tackle systemic biases that have often shaped the field of ‘international development’ – and doing so from the outset. This may mean inviting students into at-times uncomfortable conversations about ways of understanding histories of dispossession, or ways of thinking about and governing societies; and ensuring that early course activities trouble assumptions – including about what ‘development’ is/means to different people and whose values are prioritised or overlooked. Some students might not normally read the writings of those who fought during liberation wars against colonialism, for example, but might find such readings different and transformative. There are a range of other possibilities, too, from changing the way that case studies are framed – for example, starting with stories of heavily oppressed peoples instead of starting with the technocratic logics of United Nations and government reports.

Despite global talk of ‘decolonisation,’ there has been a tendency for globally renowned development academics from wealthy countries to dominate reading lists. We have tried in our courses to challenge this – and ensure that activity-focused coursework and online case studies challenge hegemonic assumptions in mainstream policy literature and development discourse. Some of the reflections on our pedagogy were also discussed in a wider influential review article by Shahjahan et al (2022) entitled ‘”Decolonizing” curriculum and pedagogy: A comparative review across disciplines and global higher education contexts’, which notes that ‘decolonization’ has been very differently treated by different educators. Our pedagogy work has also been part of a wider conversation in the scholarly literature on how “precautions need to be taken when incorporating non-Western knowledges into Western universities to avoid mishearing, misrepresenting, exploiting, and decontextualizing them” (Lau and Mendes, 2024; see also Spiegel et al, 2024).

Relatedly, there is a need to be cautious of ideas about “transfer of knowledge” and instead to embrace values built on reciprocal sharing of knowledge in educational practices (see also Parmentier, 2023). Furthermore, attempts at decolonising development education requires attention to the link between learning strategy and wider institutional practices, including heeding inequities in admissions processes and language barriers in higher education. Our work in developing new online learning pedagogies is just part of the story; we have also been interacting closely with university admissions offices on strengthening approaches to make admissions more inclusive. This has included greater recognition of practitioner qualifications and also, significantly, some modifications in how English language testing requirements were addressed in some of the countries affected. This was especially important in contexts where applicants had demonstrable English language proof, from institutional and/or university experiences, but lived far from test centres and could not afford testing.

Our article ‘Decolonising Online Development Studies?’ had a question mark in the title, alluding to the ambiguity of interpretation and the uncertainties that may play out over time. It was cited in other PTAS-awarded studies led by other staff members at UoE, supporting further analysis of specific techniques for building online learning communities (see Wood et al, 2021) How these ideas are to be taken forward is an ethically important conversation that relates to the very core of what education seeks to do, requiring ongoing attention to the interplay of values, philosophies, curricula and teaching techniques.

Dr Sam Spiegel is the director of the Global Challenges MSc programme at the University of Edinburgh, where he serves as the Deputy Director of Research for Knowledge Exchange and Impact at the School of Social and Political Science. He is also a senior lecturer at the Centre of African Studies and has published extensively with colleagues in Zimbabwe and in other regions of the world on migration, displacement, borders, critical pedagogy and social change.


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The interplay of occupational subcultures and HE curricula changes how and what student professionals learn

by John Donaghy

At the SRHE International Conference in December 2023, I was delighted to have the opportunity to present an insight into my doctoral thesis: ‘An Examination of University Paramedic Students’ Enculturation into the Ambulance Service.’ This was my first time at the SRHE conference, consequently the inevitable nerves were always with me. However, I had no reason to worry, the warm welcome and supportive environment with liked minded people was an excellent opportunity for me to ‘tell my story’.  My EdD viva in 2021 followed an ethnography over several years (starting in 2013) which explored university paramedic students’ enculturation (the process of being socialised in a certain culture), into a traditional National Health Service (NHS) Ambulance Service Trust.

The research illustrates the many challenges and dichotomies which faced neophyte paramedics as they went from a university classroom setting into their day-to-day clinical work placements. The challenges they faced were not the result of individuals alone, rather they resulted from an inherent subculture ingrained within the very fabric of the organisational structures of the ambulance service and paramedic profession. This ethnography contributes to the social science literature on health and social care by presenting an introduction to the sociological perspective of student enculturation, from the university classroom into an often-chaotic working environment of the ambulance service.

The research uncovered the way cultural meanings, institutionalised rules, professional identity and working practices determined the working behaviours in the subculture of paramedic practice, as individual situations and experiences were contextualised. Drawing on the work of seminal authors and experts in the field, such as Metz (1981), Mannon (1992) and McCann (2022), this research explores the subculture along with the hidden curriculum which gave rise to it, as it seeks to understand how and why this appeared to hamper and impede the pedagogy experienced by students. This is not the pedagogy taught and encouraged in university, rather a pedagogy which arises out of the intricacies and nuances of the traditional working environment of the paramedic.

There is a complex interplay of subcultural integration between experienced paramedics and students. The work draws on the peculiarity of the language, behaviours, values and working practices of paramedics and students to illustrate the subculture and hidden curriculum which is inherent in their day-to-day working practices. How students transpose what they learn in the university classroom setting to their clinical work placement is examined and unpacked to help illuminate how students contextualise the knowledge formally taught in the university learning environment, to that of the practice setting.

Supported by a plethora of fieldnotes and interviews with students and paramedics, along with my reflective and reflexive accounts collected over a period of eighteen months, my research informs and contributes to the unfolding developments within the paramedic profession. There are working customs and practices not seen by members of the public or portrayed by media representations.

With Professor Diane Waller (OBE) I am co-authoring a book (to be published by Routledge in March 2024) based on my research journey, along with the obstacles, challenges and opportunities presented to me as the principal research investigator. As an experienced paramedic with over 30 years working for a busy inner city NHS ambulance service trust, and 20 years as an academic, teaching student paramedics, I illustrate the various situations that were presented. We delve into the professionalisation of paramedics as we try and make sense of the research findings. One aspect of the doctoral journey shone a light on the insider/outsider dichotomy, which I encountered in the field collecting data.

The ethnography allowed me to engage and witness, first hand, how and why students became so reliant on the subculture and hidden curriculum which O’Reilly (2009), Brewer (2000) and others also highlight, claiming that ethnography can provide forms of in-depth data. It gave me the opportunity to work with participants, to see and be part of their community of practice (Lave & Wenger, 1991), share in their frustrations, anxieties, disappointments and at times sadness which confronted them in their challenging day-to-day work. The intricacies, nuances, colloquialisms, attitudes, and behaviours become exposed, whilst I grappled with the emic position of researcher as I became one of them (Brewer, 2000). I took Burgess’s (1984) advice, that the emic position provides the researcher with full participant observation status, who already belongs to the group being researched. At the same time, I was reminded of Walford (2008), whose opinion highlights the danger of the emic researcher going native – I was keen that my position would not compromise my research findings. Considering the dichotomy between the emic and etic researcher and the potential influence on my study, I illustrate how this dichotomy was managed in the field. 

My insider observations helped me to slip between insider (emic) and outsider (etic) roles, to create a persona that encouraged and cajoled participants to disclose and illuminate more confidential and detailed accounts of their day-to-day practices. I was also aware that my research evolved through a reflexive stance related to my personal practice experience throughout the research. Hunt & Sampson (2006) and Van-Maanen (2011) advise using reflexivity to examine the self and voice to help harness and understand the responsibility of the researcher within the research. I combined a meaningful personal, professional and researcher self to the research (Van Maanen, 2007), as I became an integral part of the participants’ community. I worked with them, I copied their language, their slangy terms, their anecdotes and at times their offensive language, to help cement my place within the community. Developments of social research and in particular ethnography, have stimulated discussion on the advantages and disadvantages of ‘insider’ and ‘outsider’ researcher (Allen, 2004).

There were occasions, such as when I was required to treat patients as a paramedic, whereby I removed myself from the research process, then slipped back into the emic role as soon as I had cared for the patient. There were dichotomies within the discourse, as students revealed startling accounts of inappropriate behaviour, or I witnessed criminal damage to the ambulance. These actions often required me to switch between the emic to etic researcher as I continued with the ambulance shift. I questioned myself, at times not really knowing what to do, whether to speak up, or remain silent and ensure my acceptance into their workplace community.

I was riding out with Rupert, a second year Foundation Degree student. This meant that Rupert was employed by the ambulance service as a student paramedic, who returned to university in blocks to commence his academic studies. This also meant that Rupert was working one-to-one with his crewmate (working partner), an experienced old-timer called Albert. The shift was due to start at 15-00 hours and finish at 23-00 hours at Newmoon ambulance station situated in the outskirts of the city. Albert arrived for the shift ten minutes late, although we had not received any emergency calls, so ambulance control was unaware of the situation. At 15-10 Albert arrived and parked his car on the station. I had not met the paramedic (Albert) before, but Rupert had been working with him for a while now and appeared to get on well with him. It was not long within the shift, after attending our second emergency call, that whilst sitting in the ambulance that I could smell alcohol on Albert’s breath as we were talking. Albert was the driver of the ambulance that day and it soon became apparent that Albert had been drinking alcohol prior to starting the shift and driving the ambulance. I found a moment to speak with Rupert privately about my suspicions and to my surprise Rupert was aware of the situation, stating: “Oh don’t worry John (researcher) he often has a little drink before the shift, he only has a couple of pints at lunchtime, everyone knows him around here, it’s okay it’s just something he does”. Taken from my fieldnotes. *
On this occasion I was riding out with Jenny, a foundation degree student. Jenny was driving the ambulance whilst we had a patient in the back of the vehicle taking them to hospital. I sat in the front of the cab so I could talk to Jenny on route to hospital. The patient was in a stable condition, suffering just minor abdominal discomfort. Suddenly, Jenny miscalculated the distance between a passing car and a parked motor vehicle (van) causing us to strike the parked van. I could see from looking through the ambulance wing mirror that we had shattered the van’s right-hand side mirror, which was hanging from the vehicle with shattered glass and debris on the road as we continued passing various vehicles. I looked at Jenny who promptly said: “pretend you didn’t see that John (researcher)” and laughed as we continued en route to hospital. Taken from my fieldnotes. *

* All names and environments have been anonymised with pseudonyms.

The two accounts above, taken from my fieldnotes, illustrate the dichotomy of my insider/outsider relationship which had formed over time with the participants. O’Reilly (2009:110) claims that it is the “insiders’ explicit goal to gain an insider perspective and to collect insider accounts”. It was therefore important for me to have their trust, assurance and be part of their community if I were to witness and experience their real-life working relationships and behaviours. These were real and challenging dichotomies and ethical tensions which I had to grapple with as I spent time in the field as researcher.

Events such as these were difficult and morally challenging situations which stretched and tested my professional and moral compass.

John Donaghy is a Registered Paramedic and academic, with over thirty years’ experience working in an inner-city NHS Ambulance Service Trust, prior to moving into academia twenty years ago as a Principal Lecturer and Professional Lead for Paramedic Science. He has a professional doctorate in Education (EdD) and is a Fellow of the College of Paramedics. He works extensively with both the UK and Irish Regulator of Pre-hospital Emergency Care and continues to undertake clinical shifts at Wembley National Stadium in London, UK. His research interests lie within the professionalisation of practice which led him to explore the ambulance and paramedic service.

References

Allen, D (2004) ‘Ethnomethodological insights into insider-outsider relationships in nursing ethnographies of healthcare settings’ Nursing Inquiry, 11(1), 14–24 

Brewer, J. D (2000) Ethnography – Understanding Social Research. 1st, edn, Open University Press. New York, USA. 

Hunt, C. & Sampson, F. (2006) Writing self & reflexivity. 3rd edn, New York: Palgrave. 

Mannon, MJ (1992) Emergency Encounters – EMTs and their Work. 1st edn, Boston, MA: Jones and Bartlett, Boston 

Metz, LD (1981) Running Hot-Structure and Stress in Ambulance Work 1st edn. Edited by D Metz USA: Abt Books, Cambridge, Massachusetts, USA. 

O’Reilly, K. (2009) Key Concepts in Ethnography. 1st edn, London: Sage. Los Angeles, London, New Deli, Singapore, Washington DC. 

Walford, G (2008) How to do Educational Ethnography 1st edn, London, UK: The Tufnell Press