The Society for Research into Higher Education

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The SRHE Student Access and Experience Network

by Manny Madriaga

On the 28th February 2020, SRHE launched the new Student Access and Experience Network. The network merged two formerly separate networks to encompass the entire continuum of student participation in higher education from access to experience and success, providing an insight into academic, social as well as welfare aspects. (The launch event occurred on one of those non-strike days for those of us engaged in the UK’s UCU industrial action.) It also occurred as the Covid19 pandemic was beginning to emerge as a factor in the UK  life – the day before the launch, the UK government’s chief medical adviser, Professor Chris Whitty, indicated that the country could face at least a couple of months of disruption. At the time of writing, just over 40 days has passed since the launch event, and much has changed in all our lives. It definitely has affected our work, our relationships with each other, and our connections to our students. This has triggered us to open up a space to discuss many of the issues that we have recently confronted in the sector due to Covid19.  Particular questions have arisen as to whether university responses to the pandemic will reduce or exacerbate structural inequalities for students in accessing and engaging in HE. For instance, Dai O’Brien has described in a previous SRHE blogpost that teaching and working remotely during this time can be virtually inaccessible.          

The launch event highlighted key issues around the whole student lifecycle. The event began with questions around access and the history of university outreach programmes with Dr Julian Crockford’s presentation, ‘Tensions, Contradictions and Perpetual Loose Ends – ‘Widening Participation’ in HE Policy (audio and slides)’, outlining contentions around theory and practice in targeting interventions to specific groups of students. The seminar then extended conversations with Dr Camille Kandiko-Howson’s paper, ‘From Cinderella to Queen Bee: Student Experience Research (audio and slides)’, highlighting issues of student participation and success and the role of higher education institutions within that. Finally, the event provided an opportunity to explore inequalities in graduate outcomes with Professor Nicola Ingram and Dr Kim Allen sharing their recent work (audio and slides). 

From these stimulating presentations, questions and discussion emerged from the diverse audience of widening participation practitioners, researchers, and graduate students. In these conversations, we engaged with evidence of how higher education not only transforms students in positive, meaningful ways, but also significantly marginalises many. As a new network, we have set out to explore these processes of marginalisation and structural inequalities that affect the access and experiences of students in HE. The HE sector is rarely value-neutral and meritocratic. Instead, universities, and other higher education contexts, are highly contentious spaces, structured by class, gender, and race, among other things. Notions of the ‘traditional’ student obscure the varied pathways into higher education as well as the intersectional nature of students’ identities, including special needs backgrounds, experiences of care and estrangement, and age. It is worth mentioning here that Dr Kandiko-Howson rightly argued in her presentation that we should not be talking about the ‘student experience’ as something monolithic. We should be talking about student experiences. This is similar to the point made by Karen Gravett in her SRHE blogpost in challenging the dominant narrative of students as experiencing a homogeneous ‘student experience’ in their university transitions.   

The beauty of all three presentations at the SRHE SAEN launch event is the offer of conceptual tools to challenge dominant discourses in widening participation, student experience, and graduate employability.  Dr Crockford, for instance, shared his own experience of working in widening participation, shining a light on the data issues in monitoring and evaluating university access. Reflecting upon her own experience as convenor of SRHE’s Student Experience Network, Dr Kandiko-Howson held up and reminded attendees of the seven principles of good undergraduate teaching practice of Chickering and Gamson (1987). Being reminded of these principles parallels our own ambitions as a network in countering much of the deficit-oriented perceptions of students on issues of access, retention, and academic performance. Professor Ingram and Dr Allen introduced their ‘social magic conversion table’ to demonstrate how employers may sift and exclude certain groups of university graduates to construct their ‘ideal’ graduate hire.    

Although we come equipped with new knowledge and have made new connections with others across the sector, we do have anxieties and more questions about the state of higher education and our students during the time of global upheaval. The launch was one of the last events we actually attended in person. We are all working remotely and attempting to connect to our students with our online lectures. We are aware we are not the only ones. Thus, we are asking you to contribute to crowd-sourcing an array of the following to inform research, practice and policy in the area of widening access, student experience and progression in the light of Covid-19. Our goal is to bring together diverse perspectives, ensure all voices are heard, and start building a repository of ideas and solutions in response to current circumstances. 

Please add to the following Google document:  

Based on the resultant log of initiatives we are hoping to bring together researchers and practitioners in moderated discussions in the coming months to inform policy and practice.

Dr Manny Madriaga is a Senior Lecturer in Education Studies at the Sheffield Institute of Education, Sheffield Hallam University. He is a co-convenor of the Society for Research in Higher Education Student Access and Experience Network.

Paul Temple

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Policy amnesia? – sorry, remind me again…

By Paul Temple

Burton Clark, considering ‘The Problem of Complexity in Modern Higher Education’ (reprinted in On Higher Education, The Johns Hopkins University Press, 2008), says: “With each passing decade a modern or modernizing system of higher education is expected … to do more for other portions of society … from strengthening the economy … to developing individual talents and personalities and aiding the pursuit of happiness … This steady accretion of realistic expectations cannot be stopped, let alone reversed” (p386). But – and although one naturally hesitates to disagree with Clark on anything – perhaps not all “the system’s bundle of tasks” have to be accepted without asking some hard questions.

One of these tasks is considered by Lee Elliot Major and Pallavi Amitava Banerjee in HEPI’s Policy Note 20 (December 2019), which presents their thoughts on access to what they variously call “elite” and “highly-selective” universities in England. They describe how independent schools have got this more or less sewn up: over 60% of A-Level students at independent schools go to “highly-selective” universities, compared with 22% from state schools. (About 7% of English school students are in the independent sector.) Their proposed measures to deal with this undoubted social justice challenge require what Clark, in the section noted above, put nicely as the meshing of individual desires and institutional capabilities. So they argue that universities need to use contextual admission policies more effectively; they need to apply differential “standard” and “minimum” entry requirements to applicants from different backgrounds; they may need to apply random allocation policies; and more.

All of these policy ideas probably have much to be said for them. My problem with the whole approach, though, is that it lets central government direction of the English school system over recent years completely off the hook. Instead, we are asked to accept another accretion to expectations of universities, another task to add to the bundle, demanding that they address a problem created in – at least, certainly not solved by – another area of governmental responsibility.

What was once a locally planned and accountable system of “maintained” schools (of different types) is now a patchwork of academy chains and their schools; so-called free schools; and maintained schools (of different types) overseen by local authorities. Academies and free schools don’t have to follow the national curriculum, but maintained schools do. It’s a complete organisational dog’s breakfast, but, as with all the best government policies, it allows ministers to blame others for its failings by distributing responsibilities but not powers. Central government policies since 2010 (with, yes, Michael Gove in the frame as Education Secretary from 2010 to 2014, though previous Labour governments are not without blame here) were supposed to liberate school leaderships through these structural changes, thereby driving up standards. Most academic observers of the school system and the teaching in it never thought that structural changes would do this, but naturally government didn’t listen to them.

So here we now are, at the beginning of another period of Conservative rule, with the privileged independent school sector, with its spending per pupil about three times that of state schools (many of which are anyway in financial difficulties after years of falling budgets), naturally dominating access to elite universities. We must not now succumb to policy amnesia: the Conservative-led 2010 government and its Conservative successors destroyed the locally-accountable school system because of (we must assume) their hostility to local authorities as alternative sources of legitimacy. So, a decade later, the shiny new structure is producing no better results (to put it at its most generous) than what went before: “freeing” schools from local accountability wasn’t the problem, and so couldn’t be the answer.

But the Elliot Major and Banerjee proposals give ministers a handy escape route. They can say: “You see, even professors working in universities say they’re not doing enough to help disadvantaged young people: that’s where the problem lies, not in schools. I demand immediate action to end this scandal!”

When UUK – well-known for its bold statements on politically sensitive topics – next meets ministers to discuss access to higher education, my suggestion is that the UUK team adopt an air of baffled concern. “Minister, I’m afraid you’ll have to help us here: surely young people taking A-Levels now, having had all the benefits of the school system your predecessors designed, must be achieving far more than under the old system. So we don’t quite understand why you think universities now need to do more to accept people from disadvantaged backgrounds, when their schools will have done all the levelling-up that’s needed. Are we missing something, Minister?”

As civil servants say, I hope that’s helpful, UUK.

SRHE member Paul Temple is Honorary Associate Professor, Centre for Higher Education Studies, UCL Institute of Education, University College London. See his latest paper ‘University spaces: Creating cité and place’, London Review of Education, 17 (2): 223–235 at

Marcia Devlin


Supporting disadvantaged students is more expensive than you think

By Marcia Devlin

A national election looms in Australia and while no-one is under any illusion about the likelihood of higher education being a key issue for the Australian public when they are considering for whom to vote, those in the sector are hopeful that, at the very least, higher education policy common sense will prevail. Depending on your particular higher education interests, the focus of such policy common sense will differ. For me, at least partly, the focus will be on equity policy.

I recently led to completion a national study that looked in part at the costs of supporting students from low socioeconomic status (SES) backgrounds in Australian universities. We used a mixed methods approach, incorporating quantitative analysis of national higher education data and qualitative exploration and validation.

The complexity of university finances, the opaque nature of equity funding and the generally low level of understanding of the precise costs of supporting low SES students in the sector provided challenges to meeting the project brief. That said, we used data from 37 universities over ten years and a sophisticated quantitative methodology and detailed consultation with senior executives at four universities on the quantitative findings to test their validity. The results were, as one Vice-Chancellor described them, “stunning”.

We found that the average costs of supporting low SES undergraduate students are around six times higher than the costs of supporting medium and high SES students. This was for a university with an average number of undergraduate low SES enrolments. At the postgraduate level, the average support costs for low SES students are around four times higher than those for medium and high SES students for a university with an average number of postgraduate low SES students.

These are, indeed, stunning findings.

We found that the kind of additional support needed by students from low SES backgrounds includes: outreach support to raise aspiration and relevant individual capital prior to enrolment; academic, personal and financial support while at university; and in some cases, support to care for students with highly complex needs.

We found that the additional cost incurred in supporting a low SES student compared to other students include those inherent on the support listed above and additionally, the costs inherent in the interventions required to address disadvantage throughout school and university.  We found that the costs of establishing, maintaining and appropriately staffing multiple and/or regional campuses, particularly but not only those located in highly disadvantaged communities, also contributed to the cost differentials.

In simple terms, we found that universities that are strongly prioritising or enacting missions to address disadvantage have higher costs than universities with other missions.

Because low SES students are not a homogeneous group, we found that additional support costs are not the same for all low SES students. As will be unsurprising to those working with equity group students, depending on their particular background and circumstances, low SES students may experience different levels of disadvantage and/or multiple disadvantage. In the four universities consulted, there were different costs in, and different approaches to, supporting low SES students. This was partly because of the differences in the universities’ missions, the number and geographic locations of campuses, whether the student was undergraduate or postgraduate and the characteristics of the particular low SES students for whom support was being provided.

There are a number of policy implications that an incoming Australian government might like to consider:

  • Given universities that are enacting missions to address disadvantage have higher costs than universities with other missions, moving from activity-based to mission-directed costing may be a fruitful area for further exploration.
  • Given that the costs of supporting low SES students are four to six times higher than those of supporting medium and high SES students, consideration could be given to applying the principles of ‘cost compensation’ in university funding for low SES numbers. In rudimentary terms, this would mean that each low SES student would attract four times (postgraduate level) to six times (undergraduate level) more funding than otherwise like students.
  • Given the lack of homogeneity of low SES students and the differential costs for different universities in supporting low SES students, consideration could be given to the distribution of funding to support low SES students according to the investment/cost need of a university/campus/area in which a campus is located, rather than according to the number of students at each university who meet the technical definition of ‘low SES’. This would also help reduce perverse incentives to seek only the least costly low SES candidates.

I’m not overly optimistic about these findings being immediately embraced and celebrated by either side of politics. I am hopeful, however, that a government genuinely interested in equity might recognise that properly funding universities to enact their missions might be purposefully conceived as an investment that lowers social disadvantage and ultimately improve economic outcomes for both graduates and communities. In other words, I’m hoping policy common sense will prevail.

SRHE Fellow Professor Marcia Devlin is Deputy Vice-Chancellor and Senior Vice-President at Victoria University in Melbourne, Australia. The study referred to above was funded by the Australian government through the National Priorities Pool

Image of Rob Cuthbert


What’s wrong with the debate about widening participation and fair access?

By Rob Cuthbert

The invaluable Higher Education Policy Institute breakfast seminar series at the House of Commons continued on 27 February 2019 with speakers Chris Millward of the Office for Students, Alan Rusbridger (Oxford) and NUS President Shakira Martin asking the question: ‘Widening participation and fair access: is it time to reset the debate?’. The answer: yes it is, but the seminar didn’t.

This seminar could have happened at any time in the last 20 years, and probably did: obsession with Oxbridge admissions, with a nod to the severe but lesser difficulties of the (rest of the) Russell Group; a lament about social mobility being at a standstill; a deficit model of disadvantaged applicants still being used to excuse lack of progress; and a plea for greater use of contextualised admissions. There was a hint of menace in Millward’s reference to the much greater and more nuanced regulatory powers available to the OfS, reinforced as Rusbridger referred to Oxford’s changes – such as they were – being driven only by greater transparency and the fear of closer regulation. Shakira Martin gave an excellent tub-thumping speech but didn’t go beyond a general exhortation to dismantle the system and build a new one.

There were positive steps. Millward, having noted – with a tinge of regret? – that OfS powers did not extend to admissions, was good on reconstruing ‘merit’ as ability to benefit, rather than level of prior qualifications, citing Princeton’s recent example in tripling its proportion of student intake from disadvantaged backgrounds from 7% to 21%. He also properly emphasised the need for a package of support pre- and post-application: “getting in and getting on”, to which later comments added “getting out” – ie not letting employers escape their share of responsibility. But he pointed out that on present trends fair access would take 50 years to be realised, and Martin asked how many people would suffer in the meantime.

We are doing no more than inching in the right direction. The elephant in the room was the higher education ‘market’, taken for granted so much that it had become invisible as part of the problem. The whole debate was implicitly framed in a market environment. The last Labour government, the Conservative-Lib Dem Coalition and now the Conservative government developed a tripartisan agreement that HE should be treated as a market, in the profoundly mistaken belief that marketisation is the best way to ensure accountability and, as HE ministers always say, ‘to drive up standards’. This is a no-win game for universities, because government thinks that having more students getting better degrees is evidence not of rising standards but of grade inflation. And it’s a no-lose game for government: the marketisation policy survives despite the evidence that the HE market allowed in some for-profit operators who induce students with loans to transfer large sums of public money to them, in return for educational programmes of dubious quality.

In present circumstances the widening participation debate starts with the taken-for-granted assumption that universities and colleges are atomistic individual players in competition. However, institutions should not be allowed to do what, perhaps in desperation, they might think best in the competitive market – unconditional offers, closing unpopular science or language courses, or whatever. Government knows better and wants them to do things differently, even as it nods through the collateral damage of a policy-driven catastrophic fall in the numbers of mature and part-time students, and contemplates with equanimity the closure of entire universities – not the ‘top’ universities attended by ministers and civil servants, obviously, just the ones most likely to be serving disadvantaged communities. In addition, government knows better than students what is in students’ best interests, so the policy obsession is with admissions to Oxbridge and the Russell Group, to which of course all students would apply if only they knew what was best for them.

Hence the WP debate continues to be treated as a matter of institution-by-institution target-setting, public embarrassment, regulation, and occasional punishment of the deviants (only the lower-status deviants, obviously), in a way which implicitly and strongly reinforces higher education’s reputational hierarchy. We have travelled a long way from David Watson’s wise celebration of the UK’s ‘controlled reputational range’ and his reminder that ‘a rising tide floats all boats’ in widening participation.

Diagnoses are plentiful, but where might we find a solution? The first step is to remember that there is more to a widening participation philosophy than self-styled ‘top’ universities’ could dream of. Government could and should do much more to celebrate and reward the ‘other’ HE institutions – those which go on providing good or excellent HE for the great majority of students (over 80% of students do not attend Russell Group universities), but which may not appear in the top 20 of any university league table. And if that is too much to ask, then widening participation initiatives, at least, should raise their heads above institutional level. WP practitioners know that collaboration is the key to success.

Aimhigher, a national WP initiative based on collaboration, was killed in 2010 by the then new HE Minister David Willetts, having already been marked for execution by the outgoing Labour government. This was because, as HEPI’s Nick Hillman, Willetts’ special adviser, has said, there was not enough evidence (from the Treasury’s point of view) to save it rather than others from the axe. In subsequent years the collaboration was slowly reconstructed, as far as it could be, by WP stalwarts swimming against the rising tide of market forces in the National Collaborative Outreach Programme. The £50million annual cost of Aimhigher is by now outstripped by a much larger sum being spent much less efficiently on bursaries and predominantly institution-focused outreach activities. Rusbridger reminded us that Oxford’s £14million spend over 2009-2016 had benefited just 126 students, characterised by one seminar participant as spending ‘to keep things exactly as they are’.

How can we reset the debate on widening participation and fair access? We will not do it by encouraging another surge in the market tide. OfS’s widely-admired Chris Millward is doing his best to square the circle, with guidance issued on 28 February 2019 for institutions on their access and participation plans, but the overall programme is inevitably still enslaved by the ambitions and fears of excessively market-conscious institutions. We need to expand ringfenced funding and empower the people who spend it, for fair access initiatives which benefit institutions beyond their own – or, importantly, bring benefits to others but not at all to their own institution. (Yes, Russell Group, that means you.) Initiatives must be rooted in the institutions but promote higher education in general, and should rely for their success on improved participation from truly disadvantaged groups – not those often wrongly flagged as disadvantaged by POLAR data. We need to support more institution-based activity which is not institution-focused. We need to help potential students find courses and institutions which are best for them, not courses in the ‘best’ institutions which their qualifications allow them to consider. Contextualised admissions make good sense in terms of reconstruing merit and ability to succeed, but institutions need to discover that for themselves, and discover how they need to change to accommodate different kinds of merit. Regulation will not change minds in the way that the experience and contribution of a more diverse student body will.

Just as we should be professional, but not mistake academics for a profession, be businesslike, but not mistake the university for a business, we should compete for students, but not mistake higher education for a market. Government and the Office for Students should encourage institutions to collaborate for fair access, and not mistake collaboration for a cabal. The OfS could then focus its attention on any ‘top’ university that is so insecure or selfish about its standing that it fails to collaborate in such collectively-funded fair access initiatives. Most institutions, allowed to be true to the values that motivate most of their staff and students, will do more for fair access than the Office for Students could ever impose.

SRHE Fellow Rob Cuthbert is emeritus Professor of Higher Education Management and a former Deputy VC. He chaired Aimhigher South West, which had an integrated  region-wide programme of WP activity involving all of the South West’s 13 HEIs, 40 FE colleges, state secondary schools, regional agencies and the TUC. He edits SRHE News and the SRHE Blog and is interim chair of the SRHE Publications Committee