srhe

The Society for Research into Higher Education


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The SRHE Student Access and Experience Network

by Manny Madriaga

On the 28th February 2020, SRHE launched the new Student Access and Experience Network. The network merged two formerly separate networks to encompass the entire continuum of student participation in higher education from access to experience and success, providing an insight into academic, social as well as welfare aspects. (The launch event occurred on one of those non-strike days for those of us engaged in the UK’s UCU industrial action.) It also occurred as the Covid19 pandemic was beginning to emerge as a factor in the UK  life – the day before the launch, the UK government’s chief medical adviser, Professor Chris Whitty, indicated that the country could face at least a couple of months of disruption. At the time of writing, just over 40 days has passed since the launch event, and much has changed in all our lives. It definitely has affected our work, our relationships with each other, and our connections to our students. This has triggered us to open up a space to discuss many of the issues that we have recently confronted in the sector due to Covid19.  Particular questions have arisen as to whether university responses to the pandemic will reduce or exacerbate structural inequalities for students in accessing and engaging in HE. For instance, Dai O’Brien has described in a previous SRHE blogpost that teaching and working remotely during this time can be virtually inaccessible.          

The launch event highlighted key issues around the whole student lifecycle. The event began with questions around access and the history of university outreach programmes with Dr Julian Crockford’s presentation, ‘Tensions, Contradictions and Perpetual Loose Ends – ‘Widening Participation’ in HE Policy (audio and slides)’, outlining contentions around theory and practice in targeting interventions to specific groups of students. The seminar then extended conversations with Dr Camille Kandiko-Howson’s paper, ‘From Cinderella to Queen Bee: Student Experience Research (audio and slides)’, highlighting issues of student participation and success and the role of higher education institutions within that. Finally, the event provided an opportunity to explore inequalities in graduate outcomes with Professor Nicola Ingram and Dr Kim Allen sharing their recent work (audio and slides). 

From these stimulating presentations, questions and discussion emerged from the diverse audience of widening participation practitioners, researchers, and graduate students. In these conversations, we engaged with evidence of how higher education not only transforms students in positive, meaningful ways, but also significantly marginalises many. As a new network, we have set out to explore these processes of marginalisation and structural inequalities that affect the access and experiences of students in HE. The HE sector is rarely value-neutral and meritocratic. Instead, universities, and other higher education contexts, are highly contentious spaces, structured by class, gender, and race, among other things. Notions of the ‘traditional’ student obscure the varied pathways into higher education as well as the intersectional nature of students’ identities, including special needs backgrounds, experiences of care and estrangement, and age. It is worth mentioning here that Dr Kandiko-Howson rightly argued in her presentation that we should not be talking about the ‘student experience’ as something monolithic. We should be talking about student experiences. This is similar to the point made by Karen Gravett in her SRHE blogpost in challenging the dominant narrative of students as experiencing a homogeneous ‘student experience’ in their university transitions.   

The beauty of all three presentations at the SRHE SAEN launch event is the offer of conceptual tools to challenge dominant discourses in widening participation, student experience, and graduate employability.  Dr Crockford, for instance, shared his own experience of working in widening participation, shining a light on the data issues in monitoring and evaluating university access. Reflecting upon her own experience as convenor of SRHE’s Student Experience Network, Dr Kandiko-Howson held up and reminded attendees of the seven principles of good undergraduate teaching practice of Chickering and Gamson (1987). Being reminded of these principles parallels our own ambitions as a network in countering much of the deficit-oriented perceptions of students on issues of access, retention, and academic performance. Professor Ingram and Dr Allen introduced their ‘social magic conversion table’ to demonstrate how employers may sift and exclude certain groups of university graduates to construct their ‘ideal’ graduate hire.    

Although we come equipped with new knowledge and have made new connections with others across the sector, we do have anxieties and more questions about the state of higher education and our students during the time of global upheaval. The launch was one of the last events we actually attended in person. We are all working remotely and attempting to connect to our students with our online lectures. We are aware we are not the only ones. Thus, we are asking you to contribute to crowd-sourcing an array of the following to inform research, practice and policy in the area of widening access, student experience and progression in the light of Covid-19. Our goal is to bring together diverse perspectives, ensure all voices are heard, and start building a repository of ideas and solutions in response to current circumstances. 

Please add to the following Google document: https://tinyurl.com/sk6jv5h  

Based on the resultant log of initiatives we are hoping to bring together researchers and practitioners in moderated discussions in the coming months to inform policy and practice.

Dr Manny Madriaga is a Senior Lecturer in Education Studies at the Sheffield Institute of Education, Sheffield Hallam University. He is a co-convenor of the Society for Research in Higher Education Student Access and Experience Network.

Camille Kandiko


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International research on the student experience: Power, methodologies and translation

By Camille Kandiko Howson

The SRHE Student Experience Network featured a discussion at the 2014 SRHE Conference exploring international dimensions of student experience research. We featured three international speakers to provide examples of topics and challenges faced when conducting international and comparative research:

  • Madeleine Kapinga Mutatayi , from Congo DRC, Kinshasa, Phd student Department of Educational Sciences Center for Instructional Psychology and Technology at KU Leuven, Belgium
  • Dr Johanna Annala, Senior Lecturer, School of Education, University of Tampere, Finland
  • Dr Rebecca Schendel, Lecturer, Institute of Education, UCL, UK

The event was chaired by Student Experience Network co-convenor Camille Kandiko Howson with co-convenor Matthew Cheeseman in spiritu.

The Student Experience is growing in importance around the world (Barber 2013), whilst at the same time decreasing in common understanding, shared definitions and research coherence. This may be due to variety of foci of research into the student experience, including:

  • Curricular (learning gains, assessments, breadth and depth) (Douglass et al 2012; Crosling et al 2008)
  • Co-curricular (additional opportunities, such as community engagement, study abroad, and industry collaboration and employability) (Mourshed et al 2012)
  • Extra-curricular (accommodation, lifestyle, sports, societies, politics) (Thomas 2012; UNITE 2014)

These levels are then further compounded by levels of analysis, including individual, group (such as minority groups and international students), institutional (on topics such as governance, engagement and satisfaction), and inter/national (such as access, progression, labour market and rankings). Following the paradox of globalisation, and as countries around the world position higher education in society (such as dropping tuition fees in Germany and dramatically increasing them in the UK), what key issues about the student experience are of relevance across higher education research, beyond national politics and policies?

Two questions were used to stimulate topics for discussion:

  •  What research questions are not being asked about the student experience?
  • What research and evidence could promote productive, effective educational models of higher education?

Across national contexts, the importance of measuring and researching learning strongly emerged. Several delegates raised troublesome issues when Western views of educational research and practice were used in other contexts. This encompassed staff and student perceptions of the learning environment and their relationship to each other, in terms of culturally-bound classroom and research practices. This highlighted power issues between staff and students, particularly the notion of students publically challenging or critiquing staff, even in confidential research settings. A fundamental question arose about different national and cultural interpretations of the concept of student voice, and the need for more comparative work about what student voice means in practice in different political contexts, inside and outside of the university setting.

The challenges of borrowing, or imposing, Western views were also discussed in relation to methodologies, particularly the use of large-scale surveys. The US-based National Survey of Student Engagement offered both the opportunity for comparative research of student engagement and student learning using a validated tool but researchers noted that many of the underlying theories are culturally-bound, such as ‘ideal’ forms of engagement between staff and students and notions of democratic participation, particularly in non-Democratic settings. From East Asia to Africa to the Middle East, different perspectives and modes of interaction were discussed. Related methodological issues were challenges in translating English-based research resources into other languages and cultural settings.

A useful framework picked up from conference presentations was that of using ‘powerful knowledge’ and ‘powerful understanding’ when crossing borders, using international methods and tools and in partnering with colleagues.

This seminar concluded with a desire to share opportunities for collaboration and participation in exploring these areas of research. This entry is a start to this endeavour, welcoming comments and proposals for projects that could carried out in multiple national contexts and engage the international higher education research community. So please comment, share and get in touch with one another!

Dr Camille Kandiko Howson is a research fellow at King’s College London and co-editor of The Global Student Experience: An International and Comparative Analysis

Barber, M., Donnelly, K., and Rizvi, S. (2013) An Avalanche is coming: Higher Education and the Revolution Ahead, London: Institute for Public Policy Research

Crosling, G., Thomas, L. and Heaney, M. (2008) Improving Student Retention in Higher Education- The role of teaching and learning, London: Routledge

Douglass, J. A., Thomson, G., & Zhao, C. M. (2012). The learning outcomes race: the value of self-reported gains in large research universities. Higher Education, 64(3), 317-335.

Staddon, E., & Standish, P. (2012). Improving the student experience. Journal of Philosophy of Education, 46(4), 631–648.

Mourshed, M., Farrell, D. And Barton, D. (2012) Education to Employment: Designing a System that Works, Washington, DC: McKinsey Center for Government

Thomas, L. (2012) Building student engagement and belonging in Higher Education at a time of change: a summary of findings and recommendations from the What Works? Student Retention & Success programme, London: Paul Hamlyn Foundation

UNITE (2014) Living and Learning in 2034- A higher education futures project, University Alliance and UNITE.