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Sidestepping: my experience as a female Black tutor

by Olajumoke Orebamjo

I have been teaching for over 16 years (with the last 10 years in the tertiary sector) and I have had the pleasure and sometimes, unfortunately, the displeasure of interacting with individuals from diverse backgrounds, races and perspectives. Lately, my role, amongst others, entails one-to-one supervision sessions. This is a role like many other university roles which is repetitive and sometimes mundane in nature. Nevertheless, I particularly enjoy working with mature adult learners as I find my interactions with them intellectually stimulating. The sessions often deviate from the topic of focus to other issues that are not necessarily relevant, but what is gained from these interactions is not just a fulfilment of the aims of the meeting but also a general sense of wellbeing that is cerebral in nature.

The ‘dance’

Because most students of colour have had little or no interaction with a successful individual from a minority ethnic group, what often ensues is what I like to call ‘side-stepping’, as we initially engage in a mental dance around each other, trying to determine each other’s thoughts, and oscillating between ‘prey’ and ‘predator’. This is a natural reaction of defended subjects; ever vigilant and ready to ward off potential threats. We spend some time on this preamble before one of us goes on the attack, which would usually be the student, who would ask the question I’ve heard countless times: ‘how did you get this job?’. There is the assumption that I could only have attained this position by questionable means. The perception of the student is that I’m ‘culturally suspect’ (Orebamjo, 2024) and a possible stumbling block to their academic success. I have even been ascribed the moniker ‘oreo’ – black on the outside but white on the inside – by students who felt the need to express their disappointment that I was not Black enough for their liking or that I ‘act white’ (Orebamjo, 2024). 

The students’ negative reactions never come as a surprise as I have become accustomed to this form of ‘friendly fire’ (Philip, Rocha and Olivares-Pasillas, 2017). It was a recurring phenomenon I endured while delivering the top up degree programme in health and social care in a London-based university. My attempt to mitigate the academic challenges of the mature students, who were all from minority ethnic groups, was met with fierce opposition from the students. In their view, my actions, as a Black tutor, not only exposed their inadequacies, it simulated the unrealistic, unfair and discriminatory practices of a hegemonic system (Orebamjo, 2024).  The students’ thinking was that my being Black meant I would have a better understanding of their lived experiences.

It is therefore no wonder that any encounter with students of colour automatically triggers the ‘caution’, ‘get ready to attack’ and ‘attack!’ or ‘stand down’ (in that order) signal within me. I spontaneously assume a defensive persona, with a corresponding reaction in the student.  Each encounter is the same, commencing with psychological dance; the student undulating between delight (of sharing the commonality of ‘minority’), suspicion (that judgement is looming) and disappointment (that no hoodwinking can take place). I’m also mentally prancing; assured of the semblance of authority I believe I possess, wary of the fact that a ‘deadly’ attack may occur at any moment, while at the same time, trying to convey to the student that ‘you are in a safe place’.

It is what it is

As a Black woman, I am aware of all these defensive tactics from global majority students and my experiences mirror those of colleagues from minority ethnic groups. The reactions of this profile of students are taken for granted and are ‘to be expected’. I do however tread carefully in these interactions because I do not want to fulfil the students’ negative expectations and so spend more time than necessary salving their sense of self-worth in a futile attempt to dispel all negative perceptions they may have about me. It’s like I’m saying, ‘hey I’m one of you so don’t judge me too harshly!’. Eventually though, I resign myself to thinking, ‘it is what it is’.

The racial tension between Blacks and Whites is a common occurrence that is often presumed. Hence it is difficult, if not impossible, to explain these experiences to my White colleagues as these actions and reactions are born of the simple reality of an ’other’ interacting with another ‘other’ within a highly hierarchical higher education arena. Each one is engaged in a constant mental negotiation with the dominant values that pose a threat to their individuality and self-worth, whilst attempting to justify their membership of a seemingly hostile establishment that has no appreciation of their individuality (Tormey, 2021).

Constant reflection, together with extensive engagement with literature on mature learners from minority ethnic groups in higher education, has given me in-depth knowledge and understanding of the educational challenges of this erstwhile marginalised group of students and so I am well equipped to manage the students’ attitudes and emotional baggage. Of greatest value is my engagement with intersectionality (Crenshaw, 1989), which has given me an awareness of how social identities such as race, class, social economic status and gender intersect and overlap to result in complex experiences of disadvantage or privilege. Many students of colour would have experienced multifaceted oppression resulting in defensive attitudes, which they end up bringing into their learning environment (Orebamjo, 2024). To therefore come face to face with a Black individual with some level of authority – especially in a university that has a demographic footprint of almost 100% White – is reason enough for the student to call in the ‘defence calvary’.

And so, the dance continues!

Dr Olajumoke (Jumie) Orebamjo is a lecturer in Practice Development: Health and Social Care and Paramedic Practice at University of Cumbria where she oversees undergraduate and graduate research projects. She’s also a Senior Fellow of the Higher Education Academy and a committed academic with over 12 years of experience teaching and supporting students to overcome academic challenges by developing agency. Proven record of designing and effecting teaching and learning methods that develop students’ skills particularly in metacognition.


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‘It’s different when they’re in their office’: the disconnect in student perceptions of academic meetings

by Stacey Mottershaw and Anna Viragos

As we approach the five-year anniversary of the closure of UK university campuses for the Covid-19 pandemic, we thought it might be interesting and timely to reflect on the way that the sector adapted to educational delivery, and which innovations remain as part of our new normal.

One key aspect of educational delivery which has remained to varying extents across the sector is the move to online student meetings. This includes meetings for academic personal tutorials, dissertation supervisions and other one-to-one meetings between students and staff. The Covid-19 lockdowns necessitated the use of online meetings as the only available option during this time. However, even post-lockdown, students and staff have continued to request online meetings, for reasons such as flexibility, privacy and sustainability.

To explore this further, we conducted a small mixed-methods study with students from Leeds University Business School to consider their preferences for online or in-person meetings, utilising a faculty-wide survey for breadth and short semi-structured interviews for depth.

We designed a questionnaire including questions on demographic (eg gender, home/international, whether they have caring responsibilities) and situational questions regarding their preference for face-to-face only, hybrid, or online meetings. We also included some questions around the ‘Big Five’ personality traits, to better understand factors that influence preferences.  We then distributed this online questionnaire, using the Qualtrics questionnaire software.

Based on our findings, 15% of respondents preferred face-to-face only, 31% online only, with the remaining 54% preferring to have the option of either face-to-face or online.

We also found that international students had a stronger preference for online meetings compared to non-international students. Whilst we had a relatively small sample of students on the Plus Programme (our institutional programme targeted to under-represented students); they had a stronger preference for in-person meetings. In terms of the Big Five traits, this student sample was highest on agreeableness and conscientiousness, and lowest on extroversion.

In addition to the questionnaire, we ran seven one-to-one interviews with students from a mix of second year, the year in industry and final year, who had all experienced a mix of both online and face-to-face meetings throughout their studies.

In reviewing the data, we identified five core themes of student preferences around meeting modes:

  • Connection and communication: Participants felt that the type of meeting affected connection and communication, with in-person meetings feeling more authentic.
  • Privacy/space: Participants felt that the type of meeting was influenced by factors including their access to private space, either at home or on campus.
  • Confidence: Some participants felt that the type of meeting could affect how confident they would feel in interactions with staff, with online meetings in their own environment feeling more comfortable than in spaces on campus.
  • Time: Participants discussed the amount of time that they had for each type of meeting, with online meetings deemed to be more efficient, due to the absence of travel time.
  • Flexibility: Participants demonstrated a strong preference for flexibility, in that they value having a choice over how to meet, rather than a meeting mode being imposed upon them.

Through cross-examination of the core themes, we also identified something akin to a meta-theme, that is a ‘theme which acquire[s] meaning through the systematic co-occurrence of two or more other themes’ (Armborst, 2017 p1). We termed this meta-theme ‘The Disconnect’, as across each of the core themes there seemed to be a disconnect between student expectations of APT and what is typically provided, which ties in with existing literature (Calabrese et al, 2022).

For example, one participant suggested that:

It’s different when they’re in their office like popping there and asking a question for the lecture or even like the tutorials rather than having to e-mail or like go on a call [which] feels more formal.

Whilst this comment seems to lean more towards other types of academic teaching (eg module leadership, lecture delivery or seminar facilitation), it can also translate to availability of staff more broadly. The comment suggests that students might expect staff to be available to them, on site, as and when they are needed. Yet in reality, it is unlikely that outside of set office hours academic staff will be available to answer ad hoc questions given their other commitments and particularly given the increased proportion of staff regularly working from home since the pandemic. This perspective also seems to contradict the perception that staff are much more available now than ever before, due to the prevalence of communications administered via email and online chat and meeting tools such as MS Teams. Staff may feel that they are more available as online communication methods increase in availability and use, but if students do not want ‘formal’ online options or prefer ad hoc on-site provision, then there may be a disconnect between student expectations and delivery, with all stakeholders feeling short-changed by the reality.

Another disconnect between expectations and reality became apparent when another participant commented:

[…] online it was more rushed because you have the 30 minutes and you see the time going down and in the Zoom you will see like you have 4 minutes left to talk and then you’re rushing it over to finish it.

Whilst this clearly relates to the core theme of time, it also seemed to be correlated with participant understanding of staff roles. It is difficult to understand how the time limitation for online and in-person meetings is different when the meetings are of the same duration, except that in the case of in-person meetings the student may be less aware of timings, due to not having the time physically visible on the screen in front of them. This might be reflected in the student-staff dynamic, where managing online meetings might be seen to be a joint and equal endeavour, with the responsibility for managing in-person meetings being skewed towards the staff member. Whilst it can be argued that staff should take responsibility for managing the meeting, in a time of increased narratives around student-led tutoring, it may be worth exploring the possible knock-on effects of students passively allowing the meeting to happen, rather than actively owning the meeting.

Final thoughts

A limitation of this study was the low response rate. At the point of dissemination, there were approximately 2,000 students in our faculty. However, we received just 198 survey responses (9.9%), and only seven people took part in the interviews, despite repeated calls for participants and generous incentives. Although this was a smaller sample than we had hoped for, we are confident that our study makes a timely and relevant contribution to discussions around delivery of APT, both within our faculty and beyond.

As a starting point, future research could seek to generate responses from a broader pool of participants, through both a quantitative survey and qualitative methods. Based on our findings, there may also be scope for further research exploring student expectations of staff roles, and how these match to institutional offerings across the sector. Ultimately, universities need to do more to investigate and understand student preferences for educational delivery, balancing this alongside pedagogical justifications and staff circumstances.

Stacey Mottershaw is an Associate Professor (Teaching and Scholarship) at Leeds University Business School and an EdD candidate at the University of Sheffield. Her research predominantly seeks to understand the needs of marginalised groups in higher education, with a particular focus on equitable and socially just career development. 

Dr Anna Viragos is an Associate Professor in Organizational Psychology at Leeds University Business School, and a Chartered Psychologist of the BPS. Her research focuses on a variety of topics such as stress and wellbeing, creativity, and job design.