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The Society for Research into Higher Education


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‘It’s different when they’re in their office’: the disconnect in student perceptions of academic meetings

by Stacey Mottershaw and Anna Viragos

As we approach the five-year anniversary of the closure of UK university campuses for the Covid-19 pandemic, we thought it might be interesting and timely to reflect on the way that the sector adapted to educational delivery, and which innovations remain as part of our new normal.

One key aspect of educational delivery which has remained to varying extents across the sector is the move to online student meetings. This includes meetings for academic personal tutorials, dissertation supervisions and other one-to-one meetings between students and staff. The Covid-19 lockdowns necessitated the use of online meetings as the only available option during this time. However, even post-lockdown, students and staff have continued to request online meetings, for reasons such as flexibility, privacy and sustainability.

To explore this further, we conducted a small mixed-methods study with students from Leeds University Business School to consider their preferences for online or in-person meetings, utilising a faculty-wide survey for breadth and short semi-structured interviews for depth.

We designed a questionnaire including questions on demographic (eg gender, home/international, whether they have caring responsibilities) and situational questions regarding their preference for face-to-face only, hybrid, or online meetings. We also included some questions around the ‘Big Five’ personality traits, to better understand factors that influence preferences.  We then distributed this online questionnaire, using the Qualtrics questionnaire software.

Based on our findings, 15% of respondents preferred face-to-face only, 31% online only, with the remaining 54% preferring to have the option of either face-to-face or online.

We also found that international students had a stronger preference for online meetings compared to non-international students. Whilst we had a relatively small sample of students on the Plus Programme (our institutional programme targeted to under-represented students); they had a stronger preference for in-person meetings. In terms of the Big Five traits, this student sample was highest on agreeableness and conscientiousness, and lowest on extroversion.

In addition to the questionnaire, we ran seven one-to-one interviews with students from a mix of second year, the year in industry and final year, who had all experienced a mix of both online and face-to-face meetings throughout their studies.

In reviewing the data, we identified five core themes of student preferences around meeting modes:

  • Connection and communication: Participants felt that the type of meeting affected connection and communication, with in-person meetings feeling more authentic.
  • Privacy/space: Participants felt that the type of meeting was influenced by factors including their access to private space, either at home or on campus.
  • Confidence: Some participants felt that the type of meeting could affect how confident they would feel in interactions with staff, with online meetings in their own environment feeling more comfortable than in spaces on campus.
  • Time: Participants discussed the amount of time that they had for each type of meeting, with online meetings deemed to be more efficient, due to the absence of travel time.
  • Flexibility: Participants demonstrated a strong preference for flexibility, in that they value having a choice over how to meet, rather than a meeting mode being imposed upon them.

Through cross-examination of the core themes, we also identified something akin to a meta-theme, that is a ‘theme which acquire[s] meaning through the systematic co-occurrence of two or more other themes’ (Armborst, 2017 p1). We termed this meta-theme ‘The Disconnect’, as across each of the core themes there seemed to be a disconnect between student expectations of APT and what is typically provided, which ties in with existing literature (Calabrese et al, 2022).

For example, one participant suggested that:

It’s different when they’re in their office like popping there and asking a question for the lecture or even like the tutorials rather than having to e-mail or like go on a call [which] feels more formal.

Whilst this comment seems to lean more towards other types of academic teaching (eg module leadership, lecture delivery or seminar facilitation), it can also translate to availability of staff more broadly. The comment suggests that students might expect staff to be available to them, on site, as and when they are needed. Yet in reality, it is unlikely that outside of set office hours academic staff will be available to answer ad hoc questions given their other commitments and particularly given the increased proportion of staff regularly working from home since the pandemic. This perspective also seems to contradict the perception that staff are much more available now than ever before, due to the prevalence of communications administered via email and online chat and meeting tools such as MS Teams. Staff may feel that they are more available as online communication methods increase in availability and use, but if students do not want ‘formal’ online options or prefer ad hoc on-site provision, then there may be a disconnect between student expectations and delivery, with all stakeholders feeling short-changed by the reality.

Another disconnect between expectations and reality became apparent when another participant commented:

[…] online it was more rushed because you have the 30 minutes and you see the time going down and in the Zoom you will see like you have 4 minutes left to talk and then you’re rushing it over to finish it.

Whilst this clearly relates to the core theme of time, it also seemed to be correlated with participant understanding of staff roles. It is difficult to understand how the time limitation for online and in-person meetings is different when the meetings are of the same duration, except that in the case of in-person meetings the student may be less aware of timings, due to not having the time physically visible on the screen in front of them. This might be reflected in the student-staff dynamic, where managing online meetings might be seen to be a joint and equal endeavour, with the responsibility for managing in-person meetings being skewed towards the staff member. Whilst it can be argued that staff should take responsibility for managing the meeting, in a time of increased narratives around student-led tutoring, it may be worth exploring the possible knock-on effects of students passively allowing the meeting to happen, rather than actively owning the meeting.

Final thoughts

A limitation of this study was the low response rate. At the point of dissemination, there were approximately 2,000 students in our faculty. However, we received just 198 survey responses (9.9%), and only seven people took part in the interviews, despite repeated calls for participants and generous incentives. Although this was a smaller sample than we had hoped for, we are confident that our study makes a timely and relevant contribution to discussions around delivery of APT, both within our faculty and beyond.

As a starting point, future research could seek to generate responses from a broader pool of participants, through both a quantitative survey and qualitative methods. Based on our findings, there may also be scope for further research exploring student expectations of staff roles, and how these match to institutional offerings across the sector. Ultimately, universities need to do more to investigate and understand student preferences for educational delivery, balancing this alongside pedagogical justifications and staff circumstances.

Stacey Mottershaw is an Associate Professor (Teaching and Scholarship) at Leeds University Business School and an EdD candidate at the University of Sheffield. Her research predominantly seeks to understand the needs of marginalised groups in higher education, with a particular focus on equitable and socially just career development. 

Dr Anna Viragos is an Associate Professor in Organizational Psychology at Leeds University Business School, and a Chartered Psychologist of the BPS. Her research focuses on a variety of topics such as stress and wellbeing, creativity, and job design.


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Promoting equity and employability using live briefs

by Lucy Cokes

‘Live briefs’ are used in Higher Education programmes, and I suggest that they can help promote equity and employability if they are used in very specific ways. The use of live briefs takes place not only in the creative industries, but also across more practical or core subjects in HE. and has many parallels with a wide range of other teaching tools.

Live Briefs have been part of my teaching to students on the Creative Advertising degrees at Falmouth University for the past 10 years, with the last four years using live paid briefs as part of assessment. Done right I passionately believe that live briefs, with their ability to test students through an authentic task, develop creative problem-solving skills, and in turn, enhancing student satisfaction, are a valuable tool.

How live briefs are usually used

A live brief is defined as “a type of design project that is distinct from a typical studio project in its engagement of real clients or users, in real-time settings” (Sara, 2006, p. 1). Often, lecturers believe they are assigning ‘live briefs’, but frequently these are merely ‘simulations’ or ‘mock briefs’ using either outdated, or fictional client briefs which lack a genuine and immediate client need. Distant cousins of live briefs include the use of case studies in teaching, or the use of authentic tasks. However, I believe that the use of a live brief should be the unrivalled method to enhancing students’ employability skills and prospects at university in comparison to these other approaches. Typically, live briefs are sourced through lecturers’ professional networks and are presented to students most frequently as an extracurricular opportunity. These opportunities have often resulted in students securing paid or unpaid placements at agencies or being offered full-time positions post-graduation. By not fully embedding these live opportunities into assessments, there is an inadvertent disadvantage to those already disadvantaged.

How live briefs could be used

Live briefs can be, with effort, integrated into the students’ assessment brief for their modules. Students are often asked to deliver a pitch to the client as part of their assessment with one of the ideas chosen by the client. The winning students should ideally be paid for their time, with full guidance from tutors acting to provide feedback and project manage the process. Course leaders need to use caution when explicitly stating a particular module will contain live paid briefs, as they are often hard to come by. Instead, it is suggested that modules be designed in such a way they can be ‘plugged in’ when accessible.

There are many challenges in using live briefs, these include:

  • Planning in good time prior to start of a module.
  • The need to fit timings with pre-established assessment deadlines.
  • Additional time required for lectures to source the live briefs and manage the ‘clients’.
  • Potential administration constraints with invoicing ‘clients’, paying students and suppliers.

Live briefs seem particularly well-suited to non-profits, small businesses, or government agencies.  Experience has shown that these types of organisations tend so see the partnership with a university and students to be more cost effective, providing social benefits, whilst also being able to be more flexible around the module deadlines.

Organisations benefit from bringing their projects to the university, as they gain a dedicated fresh set of minds working on their problem. The same clients often come back year after year. Chris Thompson of Safer Futures shared that he “…thought the standard, confidence and professionalism of the student pitches and research was exceptional.”

The hierarchy of live briefs has been produced to assist lecturers in deciding how best to use live briefs in their teaching and push for the gold star of having paid opportunities embedded into assessment.  This is a call for a shift in culture and attitudes toward the use of live briefs, so we are not inadvertently decreasing social mobility in the UK through their use.

Live Brief Hierarchy

The hierarchy has been designed to help lecturers navigate the options whilst considering the ever-increasing demand for improved employability equity.

Figure 1: Hierarchy of the use of Live Briefs in University Teaching.
Ranked based on perceived equity and employability status.

Working on live briefs enhances the students’ employability by improving general employability skills, and providing the ability to include this work in their portfolios and CVs. The approach of using live briefs outside of assessment does not provide equal opportunities to students from diverse backgrounds. Less privileged students often work nearly full-time during evenings and weekends to support themselves financially while studying. Indeed, 55% of UK students now work an average of 13.5 hours a week meaning they have less availability to participate in extracurricular assignments  (BBC, 2023). The Social Mobility Commission has noted that “unpaid internships are damaging for social mobility”  (Milburn, 2017). I see a parallel between the use of extracurricular briefs and unpaid internships, so I advocate that we discourage the use of unpaid extracurricular briefs, as they reduce our chances of ‘levelling up’ in the UK.

The Gold Star of Live Briefs

Justyna, BA Creative Advertising graduate, shared her thoughts on working on a paid live brief. “It gave me more motivation to produce the best possible work. But it was mainly because I was excited about the opportunity to actually make a campaign, still as a student. It was a great way of getting work experience and seeing how the industry works. I believe that the campaign I made is one of the most valuable experiences on my CV”.

Embedding live briefs into briefs assessment, producing work for clients, and compensating students for their contributions present significant challenges. However, I believe incremental improvements to the existing practice of utilising live briefs outside of formal assessment without remuneration should be pursued. The deliberate consideration of these options and the effort to implement such changes will gradually shift the culture and attitudes toward the use of live briefs among both university academic staff and external organisations. This progressive adaptation will enhance the integration of live briefs into the curriculum, ultimately benefiting the student experience, learning and employability whilst simultaneously resulting in clear knowledge exchange advantages for the external organisations.

Lucy Cokes is a senior lecturer at Falmouth University, School of Communications. She has been working in higher education for the past ten years and is a Fellow of Advance HE. She leads the Behaviour Change for Good modules on the Advertising courses and started the inhouse agency ‘BE good’ to manage the live projects which have included a number of government funded campaigns around VAWG and Healthy Relationships. Prior to this she ran a highly successful digital marketing agency with 80 staff in the UK across 3 offices.

References

BBC (2023) Most university students working paid jobs, survey shows. [Online] Available at: https://www.bbc.co.uk/news/education-65964375 [Accessed 23 August 2023]

Milburn, A. (2017) Unpaid internships are damaging to social mobility. [Online] Available at: https://www.gov.uk/government/news/unpaid-internships-are-damaging-to-social-mobility [Accessed 22 August 2023].

Sara, R. (2006) Live Project Good Practice: A Guide for the Implementation of Live Projects, s.l.: Centre for Education in the Built Environment


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For meta or for worse…

by Paul Temple

Remember the Metaverse? Oh, come on, you must remember it, just think back a year, eighteen months ago, it was everywhere! Mark Zuckerberg’s new big thing, ads everywhere about how it was going to transform, well, everything! I particularly liked the ad showing a school group virtually visiting the Metaverse forum in ancient Rome, which was apparently going to transform their understanding of the classical world. Well, that’s what $36 bn (yes, that’s billion) buys you. Accenture were big fans back then, displaying all the wide-eyed credulity expected of a global consultancy firm when they reported in January 2023 that “Growing consumer and business interest in the Metaverse [is] expected to fuel [a] trillion dollar opportunity for commerce, Accenture finds”.

It was a little difficult, though, to find actual uses of the Metaverse, as opposed to vague speculations about its future benefits, on the Accenture website. True, they’d used it in 2022 to prepare a presentation for Tuvalu for COP27; and they’d created a virtual “Global Collaboration Village” for the 2023 Davos get-together; and we mustn’t overlook the creation of the ChangiVerse, “where visitors can access a range of fun-filled activities and social experiences” while waiting for delayed flights at Singapore’s Changi airport. So all good. Now tell me that I don’t understand global business finance, but I’d still be surprised if these and comparable projects added up to a trillion dollars.

But of course that was then, in the far-off days of 2023. In 2024, we’re now in the thrilling new world of AI, do keep up! Accenture can now see that “AI is accelerating into a mega-trend, transforming industries, companies and the way we live and work…better positioned to reinvent, compete and achieve new levels of performance.” As I recall, this is pretty much what the Metaverse was promising, but never mind. Possible negative effects of AI? Sorry, how do you mean, “negative”?

It’s been often observed that every development in communications and information technology – radio, TV, computers, the internet – has produced assertions that the new technology means that the university as understood hitherto is finished. Amazon is already offering a dozen or so books published in the last six months on the impact of the various forms of AI on education, which, to go by the summaries provided, mostly seem to present it in terms of the good, the bad, and the ugly. I couldn’t spot an “end of the university as we know it” offering, but it has to be along soon.

You’ve probably played around with ChatGPT – perhaps you were one of its 100 million users logging-on within two months of its release – maybe to see how students (or you) might use it. I found it impressive, not least because of its speed, but at the same time rather ordinary: neat B-grade summaries of topics of the kind you might produce after skimming the intro sections of a few standard texts but, honestly, nothing very interesting. Microsoft is starting to include ChatGPT in its Office products; so you might, say, ask it to list the action points from the course committee minutes over the last year, based on the Word files it has access to. In other words, to get it to undertake, quickly and accurately, a task that would be straightforward yet tedious for a person: a nice feature, but hardly transformative. (By the way, have you tried giving ChatGPT some text it produced and asking where it came from? It said to me, in essence, I don’t remember doing this, but I suppose I might have: it had an oddly evasive feel.)

So will AI transform the way teaching and learning works in higher education? A recent paper by Strzelecki (2023) reporting on an empirical study of the use of ChatGPT by Polish university students notes both the potential benefits if it can be carefully integrated into normal teaching methods – creating material tailored to individuals’ learning needs, for example – as well as the obvious ethical problems that will inevitably arise. If students are able to use AI to produce work which they pass off as their own, it seems to me that that is an indictment of under-resourced, poorly-managed higher education which doesn’t allow a proper engagement between teachers and students, rather than a criticism of AI as such. Plagiarism in work that I marked really annoyed me, because the student was taking the course team for fools, assuming our knowledge of the topic was as limited as theirs. (OK, there may have been some very sophisticated plagiarism which I missed, but I doubt it: a sophisticated plagiarist is usually a contradiction in terms.)

The 2024 Consumer Electronics Show (CES), held in Las Vegas in January 2024, was all about AI. Last year it was all about the Metaverse; this year, although the Metaverse got a mention, it seemed to rank in terms of interest well below the AI-enabled cat flap on display – it stops puss coming in if it’s got a mouse in its jaws – which I’m guessing cost rather less than $36bn to develop. I’ve put my name down for one.

Dr Paul Temple is Honorary Associate Professor in the Centre for Higher Education Studies, UCL Institute of Education.


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Promoting students’ interest through culturally sensitive curricula in higher education

by Kathleen M Quinlan

Around the world, there is a move toward making curricula more culturally sensitive, diversified, or decolonized. However, the impact of such curricula on students is not yet well understood. My colleagues and I sought to research effects of cultural sensitivity on students’ interest in their subjects, focusing primarily on students in professional education programs across 7 participating institutions. We presented this research at the 2023 SRHE conference. The full paper was published this month in Higher Education. We report briefly on the findings and significance of that study. 

This new presentation and publication builds on Dave SP Thomas’ PhD thesis, which we presented at the 2021 SRHE conference and later published in Studies in Higher Education. The initial study conceived and tested a ground-breaking survey instrument, the Culturally Sensitive Curricula Scales (CSCS), that enables students to rate the cultural sensitivity of their curricula. By cultural sensitivity of curricula, we mean curricula in which attitudes, teaching methods and practice, teaching materials, curriculum, and theories relate to, affirm and respect diverse cultures, identities, histories, and contexts. The CSCS survey has paved the way for understanding the extent to which students perceive their curricula as representing diversity, whether people of diverse ethnicities are portrayed in stereotyped or negative ways, the extent to which students are encouraged to challenge power and their experience of inclusivity in classroom interactions.  

In the original study, we found that Black, Asian and Minority Ethnic students in a single English university tended to see their curriculum as less culturally sensitive than their White peers. We also found that more culturally sensitive curricula may help boost Black, Asian and minority ethnic students’ interest in the subject. Colleagues in NERUPI, the Network for Evaluating and Researching University Participation Interventions, were intrigued by the initial study as many of them were seeking to create more diversified, decolonised or culturally sensitive curricula.  

Seven NERUPI member universities took part in the current, follow-up study on which we reported at the 2023 SRHE conference. In this project, we revised the CSCS survey, expanded the participant pool to a wider range of institutions and programmes of study, and controlled a key potential confounding variable.  

Revising the Culturally Sensitive Curricula Scales (CSCS-R) clearly enhanced them, making them more definitive, thorough and reliable. Thus, the CSCS-R is a stronger instrument for use in researching and evaluating students’ experiences of the cultural sensitivity of their curricula.  

After surveying nearly 300 second year students in this NERUPI study, we again found that minoritised students perceived the curriculum as less culturally sensitive than White peers. This finding was robust across programmes and universities, suggesting that it is a widespread issue across the higher education sector in England, not a feature of a single university. Most of the participating universities were still in the early stages of curricular reform. The CSCS study was intended to raise staff awareness of these experience gaps amongst their students to support the creation of more culturally sensitive curricula.  

We also found Black students tended to rate their curricula as less sensitive than Asian students. These wider ‘experience gaps’ for Black students than Asian students are consistent with wider achievement gaps (‘degree awarding gaps’) for Black students.  

Finally, we found that when students rate their curricula as more culturally sensitive, they also tend to have higher interest in their programme, even when controlling for ethnicity and quality of teaching overall. Thus, culturally sensitive curricula appear to be good for all students, not just minoritised students. Surveyed students were primarily studying pro-social professions (eg psychology, education, nursing, social work) where they are preparing for professional roles that serve a diverse clientele and society. These students may be particularly interested by curricula that positively reflect the plurality of the professions to which they aspire and a more just society.  

In sum, this study contributes to understanding how teachers can design instruction that both supports students’ interest and reflects an increasingly diverse society. The study​,​ then, may help educators create more interesting and engaging curricula, while also addressing issues of diversity, equality, and inclusivity within HE. 

Kathleen M Quinlan PhD PFHEA is Professor of Higher Education and Director of the Centre for the Study of Higher Education at the University of Kent, UK. She researches learning, teaching, assessment, and student engagement in higher education, specialising in understanding how curriculum and instruction can be designed to support students’ interest.  


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Landscapes of learning for unknown futures: presenter responses to audience questions

by Brett Bligh, Sue Beckingham, Lesley Gourlay, and Julianne K Viola

SRHE’s ‘Landscapes of Learning for Unknown Futures: prospects for space in higher education’ symposium series, delivered with Professor Sam Elkington and Dr Jill Dickinson, aims to foster continuous dialogue around learning spaces. Here the three presenters reflect on some of the ideas and issues raised during the first symposium on ‘Networks’. This blog has been compiled by Sam Elkington, Jill Dickinson, and Sinéad Murphy (SRHE Conferences and Events Manager.)

  1. How do we encourage academic staff to think more intentionally about how they use different spaces in and through their practice? How do we effectively build in ideas of working with spatiality into our learning and teaching strategies? 

Julianne: Academic staff should consider how students are connecting with each other and with educators in formal learning spaces. Spaces aren’t (in most cases) designed by the educators teaching in them, but looking at the formal learning setting (lab, lecture theatre, seminar room, etc) through a critical lens can help educators begin to think about what they might want to achieve in that space. For example, if you want to know whether a new way of teaching a challenging concept is landing with the students, also consider: can students see each other in the layout of this room? Can they look around the room to see whether anyone else has a quizzical expression on their face, so they know they aren’t alone in not understanding a concept? 

Sue: Staff need the luxury of thinking time and discussion to spark new ideas and share current practice. Encourage or lead a course/subject group activity where colleagues start by looking at how they use their own spaces, then visit other parts of their university. How are others using those spaces? Vignettes, videos and the like could be shared in newsletters which could then be used to prompt discussion and inspire alternative ways.  

Brett: If staff are to think more intentionally then they need to get used to talking about space in relation to their practice. One problem is that neither the pedagogical theories that people use, nor the institutional guidelines used in practice discussions, tend to be very helpful in talking about how space is used. We need to build a vocabulary that helps people to discuss the roles of space in practice. That vocabulary must be challenging, so that it provokes new thinking, but it must not be overly technical or oriented towards engineering or architectural concerns. In my own work I have put forward a tentative vocabulary that I think could be used, in both ‘everyday’ thinking and conversations and in institutional projects where space needs to be discussed more productively.

  • How do we work productively through the inherent contradictions of learning space design? For example, universities create specific spaces with the aim of helping to build a sense of community but then impose rules on how those spaces can be used. 

Julianne: Students tend to use spaces to socialise that aren’t entirely intended for that purpose. From example, my school friends and I used to gather in a hallway that adjoined the gym to the art wing at our high school, for no other reason than it was the perfect size for our group to hang out before school every morning! I’d be interested to see what the role of space utilisation monitors/ technology will be in the future of spaces like this. If my high school had these monitors available, I wonder whether they would consider expanding the space and adding some benches for students to sit on.  There have been some great StudentShapers projects at Imperial in this area – and the spaces that have been transformed to create more informal social space have garnered lots of positive feedback. 

Sue: When planning new buildings or updating current, it is essential that educators and students that will use those spaces are included in the conversations. The users of those spaces will be able to highlight what is missing and provide suggestions.

We need to start with reimagining what it is like to start a new course at university. I remember taking my daughters around multiple institutions for open days. Where they chose to go to was not just the course or the reputation of the university; it was where they felt comfortable and could imagine being there. Space begins with walking through the main doors, the café, the social spaces, the library and of course the formal learning spaces. Being able to visualise mentally what their future experience might look like, creating an affinity to and a sense of place they could relate to, and connect with is so important. Making the space feel welcoming and somewhere they would want to be. Connecting language to physical objects could include motivational quotes or saying welcome in multiple languages, graphics/images that depict diverse role models, big screens showcasing video clips with captions of what students are doing and creating, how and where they are collaborating and communicating. How can students be involved in created art/artefacts that can be showcased for others to see that depict the student experience?

Visiting an open day at the weekend may be busy but it doesn’t always capture the true feel of what’s to be expected in a session in full flow. How can this be created with video, AR or VR? The very spaces students will learn in are wide and varied, and may not have been experienced before.

Brett: We must view space design as an ongoing process in which refinement and new ideas are viewed as inevitably and welcome. Initial designs will hardly ever work in quite the ways intended, and so we must be prepared to refine the spaces and also recognise what has actually been achieved. To do so we need to provide ongoing forums for interprofessional and staff-student discussion. At present, these are often created for specific projects (for example, where a new building is being designed) and then wound up afterwards. Inevitably, these bounded discussions follow narrow agendas and seem formulaic. We need something more ongoing and permanent.

  • What do you think are the most immediate considerations pedagogically when thinking about how to make the best use of learning spaces? What can we practically be doing now to move staff towards being more open, flexible, and creative in and with space? 

Julianne: There is a walking interview method I’ve used in my research at Imperial: walking can generate thought. I’d be interested to see how educators can implement walking into their pedagogy, perhaps starting out with ‘office hours’ meetings happening over a walk, and maybe moving onto engaging students in formal coursework outside. Colleagues of mine like Dr Luke McCrone, who completed his undergraduate degree in Earth Science and Engineering, recognise the different way of thinking that one experiences when outside the classroom. There was a great 2014 piece on this in The New Yorker – “Why Walking Helps Us Think” by Ferris Jabr.

Sue: We can do more to create comfortable spaces to meet, collaborate and learn together outside of timetabled classes. Furniture is important; learning booths are popular in corridors as informal meeting places. Libraries, once hushed and quiet, now offer learning spaces students can use independently or with peers. Access to charging points for portable devices, as well as access to loanable devices. If we provide spaces for students to interact informally before class, it could make them feel more at ease when coming into a formal class. After the class has finished where can students go to debrief, plan for future groupwork, engage in social conversations? Landmarks they can communicate by text or group chat apps along with screenshots to arrange meetups. Such places will become favoured, and their use creates a sense of community and emotional connection. This links in to mattering as messages easily sent by mobile can cascaded to cohorts as well small groups.

Brett: Counterintuitively, the most constraining issue when discussing space usage tends to be timetabling rather than problems with particular spaces. We need to be clear that open, flexible and creative uses of space are not the same as efficient space occupancy; if a university is to be more innovative with space then occupancy metric will be challenged. I see no way other than to confront this contradiction directly.

  • Is it that spaces need to be seen as a way of ‘simulating’ certain modes of being and not just from a perspective of enacting certain forms of pedagogic content knowledge? What might this look like? 

Julianne: Great question, and my research on identity development ties in with this.  Interacting with other people and presenting different parts of ourselves to others depends on who we are with, and what the setting is. The idea of boundaries comes in again with this question. For example, the self that I present when I enter the Junior Common Room at Imperial (where the best katsu curry is!) is a bit inhibited – I feel I am encroaching on undergraduate territory, whereas I feel very relaxed having lunch or coffee outside with colleagues on the Queen’s Lawn, where the space feels more public. There are power dynamics in certain spaces!  

Sue: For current students, informal learning and self-directed learning starts before any scheduled class and often continues afterwards. Students line up ready to enter large lecture halls or sit cross legged in corridors waiting to enter a classroom for a seminar, lab, workshop or other discipline related space. Sometimes in deep conversation and some shy and yet eager to belong. If a picture is worth a thousand words what pictures would make a difference to the learning spaces to stimulate conversation? Perhaps some constant and providing familiarity, others changeable to create interest and intrigue? How can walls be used to share stories about the educators they will meet within the classroom? What stories can be told of prior students?

Brett: Many spaces do already stimulate certain modes of being. In my view these are often either ‘disciplinary’ spaces – including design studios, engineering labs, and finance trading rooms – or outdoor spaces, including green spaces but also pods and classrooms in wooded areas. If campuses are to continue to be viewed as valuable, then they need to be clearly differentiated from other forms of spaces. Too many campuses in recent times seem to look more and more like generic business parks as time goes on. This will inevitably erode how students perceive universities as places, and over time how valuable campuses are perceived to be—which could pose existential issues for some universities as institutions.

  • How can individual staff build creativity and criticality into their pedagogical approaches while working in learning spaces designed without their input? Is a collective voice among staff needed to influence how learning spaces are established; if so, how can this be facilitated, and how can an intersectional perspective on access needs and dynamics of power be assured?

Julianne: Bringing in different stakeholders when designing new spaces is key (see a list of prior StudentShapers projects at Imperial to see how students and staff became partners in designing new spaces at Imperial), and gives a sense of agency to staff and students alike. Building agency in the community would be a great outcome in and of itself. 

Sue: We need to push back against conventions. Why is furniture in a classroom in rows when we want students to interact and work in groups? Why do we plan for a lecture and separate seminar when we want students to engage in active/project/problem-based learning? It is important to evaluate innovative use of learning spaces from the students’ perspective. What works for them? How inclusive does it feel? What would they change?

Brett: Individual staff have increasingly limited power. Teaching is increasingly the domain of interprofessional collaboration and teamworking. I do think that collective voices are needed; including the forums for discussion I mentioned earlier. We also need to think more at the level of spaces across (a) whole programmes of study and (b) students’ entire experience of being at university, than at the level of the specific pedagogical interaction.

  • Hasn’t this whole conversation exploded, or at the very least fundamentally challenged, the conventional idea of a university campus?

Julianne: It has! The idea of a ‘university campus’ may also be different, depending on what your own university context is. Coming from a US liberal arts background, my initial mental image of a ‘campus’ is very different from the revised version that is in my mind’s eye after studying and working at universities in the UK. As technology has become a large part of the university experience, the conventional idea of a university campus should now include digital/online spaces, too. 

Sue: Successful examples of hybrid modes of learning are set to continue, so yes. But this also means we need to continue to review learning spaces that are not timetabled. We need to provide learning space for students to engage online; not all will have a space at home or reliable digital access, or it is too far to go home and then take an in-person class the same afternoon. Where lectures are scheduled online, students may value learning together using one screen or personal screens and headsets. In the classroom, planning a flexible space is important, being able to reconfigure seating plans to suit the needs of the class and activities. Long rows of heavy tables and chairs are not conducive to interactivity and spontaneous communication.  

Brett: Yes, I think that the idea of the university campus is being challenged profoundly, resulting in rearguard actions by some stakeholders as a form of defence. The attempts to make campuses ‘sticky’ are but one example of this.

Lesley: I would agree that it has – in some quarters – reinforced an already prevalent idea that the physical campus is obsolete or in need of ‘reinvention’. However, I would caution against an assumption that because universities managed to stay operational while fully remote, it is something to pursue post-pandemic. This was an emergency response, not an active choice, and it brought with it a large number of disadvantages to students and academic staff. Our own study at UCL into the impacts on academic and professional services staff revealed many tensions, stresses and difficulties encountered by staff remote working, with evidence of differential impacts on women and those with less workspace (https://www.ucl.ac.uk/ioe/departments-and-centres/centres/ucl-knowledge-lab/current-research/ucl-moving-online-teaching-and-homeworking-moth). Research has also shown that the pivot to online had negative effects on students in terms of alienation, lack of engagement and social support.

I would be highly critical of ‘discourses of inevitability’ which state that as a result of the pandemic, the role of the material campus and face-to-face engagement should be challenged. While remote engagement may have a limited place, I would argue that the pandemic has in fact underscored the vital importance of being physically together on campus, in terms of engagement in study, and also in terms of social contact, identity and depth and richness of experience.  

Dr Brett Bligh is a Lecturer in the Department of Educational Research, Lancaster University, and Director of the Centre for Technology Enhanced Learning. He is co-Editor of Studies in Technology Enhanced Learning and co-ordinator of the CL-SIG group dedicated to discussing uses of the Change Laboratory approach in higher education settings. His research interrogates the nexus of technology mediation, physical environment, and institutional change in higher education. Brett’s work prioritises Activity Theory conceptions of human practice, and interventionist methodologies. For further details about Brett’s work see his staff profile here.

Sue Beckingham is a Principal Lecturer and LTA Lead in Computing. In addition to teaching at undergraduate and postgraduate level, Sue has an academic development leadership role where she provide support and guidance relating to learning, teaching and assessment. In 2017 she was awarded a National Teaching Fellowship. She is also a Fellow and Executive Committee Member of the Staff and Educational Development Association. For details of Sue’s publications and other activities, see her staff profile here.

Professor Lesley Gourlay is a professor at the UCL Knowledge Lab, currently working in the intersection of Science and Technology Studies and Education, drawing on phenomenological perspectives and approaches. Her current project, funded by a Leverhulme Major Research Fellowship Grant MRF-2020-35 (Sept 2021 – 2024), focusses on ‘The Datafied University: Documentation and Performativity in Digitised Education’. She is currently working on a new monograph for Bloomsbury Academic, with a working title of ‘The University and the Algorithmic Gaze: A Postphenomenological Perspective’. For more, see Lesley’s staff profile here.

Julianne K Viola is a postdoctoral Research Associate at the Centre for Higher Education Research and Scholarship (CHERS). Julianne leads the Belonging, Engagement, and Community (BEC) and contributes to educational research and evaluation efforts across College, and is a developer of the Education Evaluation Toolkit. Previously, Julianne completed her doctoral research at the Department of Education, University of Oxford, on how adolescents develop their civic identities in the digital age, conceptualisations of citizenship, and the interplay of social media and technology on youth civic identity. For details of Julianne’s publications and other activities, see her staff profile here.


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Fostering a sense of safety in higher education

by Lauren McAllister, Luke Ward, and Lauren Young

From left to right: Lauren Young, Lauren McAllister, and Luke Ward

As three lecturers who have taught on a postgraduate course for several years that covers topics around race, gender, identities, parenting, development, disabilities, mental health, wellbeing, and the associated experiences of managing these oppressive and regulatory discourses – we began to question how we can keep ourselves, and our students ‘safe’. We had reflected that we were not talking about a physical sense of safety here, but rather a felt sense of feeling understood, or perhaps even contained.

Having spoken to colleagues and other lecturers who similarly teach some topics that may be deemed ‘challenging’ or ‘sensitive’, we found that there was very little agreement with regards to how to approach some of these topics and discussions.

What does it mean to feel ‘safe’ within the higher education classroom?

Historically, this idea of a feeling of being ‘safe’ derived from feminist movements where a physical space was created for like-minded individuals to meet and explore their experiences (Flesner and Von Der Lippe, 2019). Within UK universities, safe space is also explored in the context of addressing sexual violence, harassment and discrimination (see: Anker and Von der Lippe, 2018; Uksaysnomore.org, 2022).  Research which did explore safety in the context of a relational sense in the classroom, either positioned the achievement of safety as unrealistic (Du Preez, 2012) or as necessary to ensure both educators and students feel comfortable unpacking difficult dialogues (Nolan and Roberts, 2021). Despite this discrepancy, there was a general agreement that lecturers felt anxious and ill-equipped when teaching sensitive/contested/difficult topics – often leading to them avoiding or minimising engagement in the teaching of such topics (Sue et al, 2010; Warde et al, 2022). We also noted that there was not a clear sense of agreement with regards to what is considered ‘sensitive’ in teaching. In fact, some pedagogical researchers argue that students experience topics differently, and assuming students homogenously feel safe fails to consider this diversity (Barrett, 2010).

As a result, we felt we had several core unanswered questions which drove our research, including: how then as educators do we manage the complexity of experiences, when topics are differently experienced? How do we balance our own anxieties around teaching topics that are differently experienced, and morally/ethically ensuring are students are feeling ‘safe’? And finally, are we as educators responsible for this management of the classroom space?

Our research: What did we do and what did we find?

Our research used collaborative methods to explore both students’ and lecturers’ experiences of ‘safety’ within the HE classroom. We conducted our project in four clear stages to ensure that lived experience was at the heart of any recommendations we established.

Firstly, we conducted five focus groups with students, unpacking the notion of safety and jointly creating a vignette which would be used to scaffold the lecturers’ focus group discussions. We then conducted four lecturer focus groups in which we similarly explored this notion of safety, before using the collaboratively created vignette. This vignette was presented in four stages, with discussion encouraged at each stage. The vignette anchored discussions and enabled lecturers to explore how they prepared for difficult topics; the management of an in-class disclosure; the impact of a dominant voice; and finally, how they end their sessions. Following the focus groups, both groups were thematically analysed separately, before themes were established across the groups, with the support of two students from the student focus groups. The final stage of the project was then to establish some useable recommendations in the form of a workbook/resource for lecturers, which was similarly created with the support of students.

Within the focus groups we found that both the students and the lecturers focused less on whether a topic was deemed ‘sensitive’ or not, and more so on the space ‘between’. Students for example talked about the need to feel heard, the trust between the group and the worry about how their contributions could be perceived. Lecturers noted the impossibility of being able to prepare students for challenging discussions, and many explored the need for students to feel uncomfortable and uncontained, as part of their learning.

Our findings raised two core areas of focus which we used as basis for the development of our workbook: the development of the foundation of relational trust, and the scaffolding of discussions. Building on scholars who positioned relationality as core to teaching and learning (Hobson and Morrison-Saunders, 2013), we developed the concept of ‘relational trust’. We conceptualised relational trust as this shared or mutual understanding between all members of the group (students and lecturers), of an expectation of disagreement, misunderstanding and challenge. We also recognised that this foundation was not a set or established entity, rather it was relationally created and needing to be continually nurtured through considered teaching and learning activities/experiences. In the implementation of our findings, we therefore began to focus less on the framing of a particular topic (ie as inherently safe, or not), and more so on ways through which conversations could be scaffolded within our teaching.

Ok, but what can I ‘take away’ from this and use within my teaching?

Based on the discussions with the students and staff, we can make several usable recommendations to support educators:

  1. Development of a classroom agreement: Firstly, we explored the importance of this foundation of relational trust, whilst also acknowledging that this foundation is never truly ‘set’ or done – rather it is something that needs to be continually nurtured (and revisited). Lecturers and students explored the benefits of a ‘class contract’ during the induction of a new group, whilst also acknowledging some key barriers to the effectiveness of this contract. We explored the importance of needing to revisit this class contract, acknowledging that this relational trust changes with the introduction of new members to the group, changes in topic, general changes in dynamic etc.
  2. Clear expectations of roles: Both lecturers and students lacked clarity with regards to the role of the lecturer – and in turn, the student – in the classroom space. In particular, there was a clear blurring of expectation of what was expected of the lecturer when engaging in discussions that may be considered challenging.  Lecturers generally have multiple roles within higher education, but our findings suggest there is an expectation for lecturers always to fulfil all these roles within the classroom, and that lecturer roles are not neatly compartmentalised into ‘teaching’, ‘module coordination’, ‘office hours’, ‘dissertation supervision’, ‘personal academic tutor sessions’ etc. Therefore, we explored the importance of having a discussion/activity where you actively engage with your students, considering the different expectations of the student, lecturer, and other facilities – to ensure that there is a mutual and shared understanding of roles.
  3. Scaffolding of discussions: Using ecological systems theory (Bronfenbrenner, 1992) and trauma-informed pedagogical practices (Carello and Butler, 2013; Dana, 2018; Perry and Hambrick, 2008), as a basis, we recognised the multiple layers of comfort and safety and how these could be scaffolded within classroom discussions (see Figure 1). We have therefore provided a framework below through which lecturers can frame their discussions, enabling students to contribute and be heard in spaces that gradually feel more comfortable, negotiating possible language and elements of disclosure. For this activity, it is useful to consider an element of teaching, eg a core topic, an activity, discussion, skills practice, and reflect on/plan out how this might look, starting at the ‘individually’ zone and working your way towards ‘wider group/class’. For example, the activity might be a discussion point on ‘what childhood means to you’, which you may then ask students to (1) reflect on individually for a few minutes, and note this down on a post-it, before then (2) discussing this with the person next to them, noting areas of similarity and difference. Later, the students are then tasked with (3) forming small groups and assigning a particular developmental stage, asking them to mind-map the main themes of childhood for particular developmental stages. Before then (4) bringing the class together, asking each group, in turn, to share their discussions, starting with the group who was assigned the youngest developmental stage, working up to early adulthood, to produce a co-constructed developmental trajectory.

Figure 1: Zones of Comfort

Four circles all within each other showing how a task can gradually include more people (individual, pairs, small groups, and wider group)

Beyond these useable recommendations, we also argue that there needs to be more of a systemic shift within the university culture where work that involves caring for students needs is often undervalued or unseen (Baker et al, 2021). For example, some universities do not provide hours for staff to prepare and undertake course inductions which promote this relational trust, nor are they given time throughout the course delivery to consider activities that purposefully consider inter-class relationships.

Want to hear more? You can find us on Twitter: @Lauren8McA, @Lukewrd, @Laurenyoungcbt

Dr Lauren McAllister is a senior lecturer and programme lead for the MSc Child and Adolescent Mental Health course at the University of Northampton.

Dr Luke Ward is a lecturer in child and adolescent mental health and a registered therapist working with children, young people, and families who have experienced trauma.

Lauren Young is a lecturer in child and adolescent mental health, a registered cognitive behavioural therapist, and a registered children’s nurse.

References

Anker, T and Von der Lippe, M (2018) ‘Controversial issues in religious education: How teachers deal with terrorism in their teaching’ in Schweitzer, F and Boschki, R (eds) Researching religious education: classroom processes and outcomes  Waxmann Verlag GmbH

Bronfenbrenner, U (1992) Ecological systems theory Jessica Kingsley Publishers.

Dana, D (2018) The Polyvagal theory in therapy: Engaging the rhythm of regulation WW Norton & Company

Perry, BD and Hambrick, EP (2008) ‘The neurosequential model of therapeutics’ Reclaiming children and youth 17(3): 38-43


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Will universities fail the Turing Test?

by Phil Pilkington

The recent anxiety over the development of AI programmes to generate unique text suggests that some disciplines face a crisis of passing the Turing Test. That is, that you cannot distinguish between the unique AI generated text and that produced by a human agent. Will this be the next stage in the battle of cheating by students? Will it lead to an arms race of countering the AI programmes to foil the students cheating? Perhaps it may force some to redesign the curriculum, the learning and the assessment processes.

Defenders of AI programmes for text generation have produced their own euphemistic consumer guides. Jasper is a ‘writing assistant’, Dr Essay ‘gets to work and crafts your entire essay for you’, Article Forge (get it?) ‘is one of the best essay writers and does the research for you!’.  Other AI essay forgers are available. The best known and the most popular is probably GPT-3 with a reported million subscribers (see The Atlantic, 6/12/2022). The promoters of the AI bots make clear that it is cheaper and quicker than using essay mills. It may even be less exploitative of those graduates in Nepal or Nottingham or Newark New Jersey serving the essay mills. There has been the handwringing that this is the ‘end of the essay’, but there have been AI developments in STEM subjects and art and design.

AI cannot be uninvented. It is out there, it is cheap and readily available. It does not necessarily follow that using it is cheating. Mike Sharples on the LSE Blog tried it out for a student assignment on learning styles. He found some simple errors of reference but made the point that GPT-3 text can be used creatively for students’ understanding and exploring a subject. And Kent University provides guidance on the use of Grammarly, which doesn’t create text as GPT-3 does ab initio but it does ‘write’ text.

Consumer reports on GPT-3 suggest that the output for given assignments is of a 2.2 or even 2.1 standard of essay, albeit with faults in the text generated. These seem to be usually in the form of incorrect or inadequate references; some references were for non-existent journals  and papers, with dates confused and so on. However, a student could read through the output text and correct such errors without any cognitive engagement in the subject. Correcting the text would be rather like an AI protocol. The next stage of AI will probably eliminate the most egregious and detectable of errors to become the ‘untraceable poison’.

The significant point here is that it is possible to generate essays and assignments without cognitive activity in the generation of the material. This does not necessarily mean a student doesn’t learn something. Reading through the generated text may be part of a learning process, but it is an impoverished form of learning. I would distinguish this as the learning that in the generated text rather than the learning how of generating the text. This may be the challenge for the post AI curriculum: knowing that is not as important as knowing how. What do we expect for the learning outcomes? That we know, for example, the War Aims of Imperial Germany in 1914 or that we know how to find that out, or how it relates to other aims and ideological outlooks? AI will provide the material for the former but not the latter.

To say that knowing that (eg the War Aims of Imperial Germany, etc) is a form of surface learning is not to confuse that memory trick with cognitive abilities, or with AI – which has no cognitive output at all. Learning is semantic, it has reference as rule-based meaning; AI text generation is syntactic and has no meaning at all (to the external world) but makes reference only to its own protocols[1]. As the Turing Test does not admit – because in that test the failure to distinguish between the human agent and the AI is based on deceiving the observer.

Studies have shown that students have a scale of cheating (as specified by academic conduct rules). An early SRHE Student Experience Seminar explored the students’ acceptance of some forms of cheating and abhorrence of other forms. Examples of ‘lightweight’ and ‘acceptable’ cheating included borrowing a friend’s essay or notes, in contrast to the extreme horror of having someone sit an exam for them (impersonation). The latter was considered not just cheating for personal advantage but also disadvantaging the entire cohort (Ashworth et al, ‘Guilty in Whose Eyes?’). Where will using AI sit in the spectrum of students’ perception of cheating? Where will it sit within the academic regulations?

I will assume that it will be used both for first drafts and for ‘passing off’ as the entirety of the student’s efforts. Should we embrace the existence of AI bots? They could be our friends and help develop the curriculum to be more creative for students and staff. We will expect and assume students to be honest about their work (as individuals and within groups) but there will be pressures of practical, cultural and psychological nature, on some students more than others, which will encourage the use of the bots. The need to work as a barista to pay the rent, to cope as a carer, to cope with dyslexia (diagnosed or not), to help non-native speakers, to overcome the disadvantages of a relatively impoverished secondary education, all distinct from the cohort of gilded and fluently entitled youth, will all be stressors for encouraging the use of the bots.

Will the use of AI be determined by the types of students’ motivation (another subject of an early SRHE Student Experience Seminar)? There will be those wanting to engage in and grasp (to cognitively possess as it were) the concept formations of the discipline (the semantical), with others who simply want to ‘get through the course’ and secure employment (the syntactical).

And what of stressed academics assessing the AI generated texts? They could resort to AI bots for that task too. In the competitive, neo-liberal, league-table driven universities of precarity, publish-or-be-redundant monetizing research (add your own epithets here), will AI bots be used to meet increasingly demanding performance targets?

The discovery of the use of AI will be accompanied by a combination of outrage and demands for sanctions (much like the attempts to criminalise essay mills and their use). We can expect some responses from institutions that it either doesn’t happen here or it is only a tiny minority. But if it does become the ‘untraceable poison’ how will we know? AI bots are not like essay mills. They may be used as a form of deception, as implied by the Turing Test, but they could also be used as a tool for greater understanding of a discipline. We may need a new form of teaching, learning and assessment.

Phil Pilkington’s former roles include Chair of Middlesex University Students’ Union Board of Trustees, and CEO of Coventry University Students’ Union. He is an Honorary Teaching Fellow of Coventry University and a contributor to WonkHE. He chaired the SRHE Student Experience Network for several years and helped to organise events including the hugely successful 1995 SRHE annual conference on The Student Experience; its associated book of ‘Precedings’ was edited by Suzanne Hazelgrove for SRHE/Open University Press.


[1] John Searle (The rediscovery of the mind, 1992) produced an elegant thought experiment to refute the existence of AI qua intelligence, or cognitive activity. He created the experiment, the Chinese Room, originally to face off the Mind-Brain identity theorists. It works as a wonderful example of how AI can be seemingly intelligent without having any cognitive content.  It is worth following the Chinese Room for its simplicity and elegance and as a lesson in not taking AI seriously as ‘intelligence’.


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Research co-creation may be the key to impact

by Finley Lawson

I have been using a design-based implementation approach to co-creating educational research since 2019 at Canterbury Christ Church University, where a cross-institutional team of teachers, researchers, and school senior leaders grapples with where and how to provide opportunities for students to become ‘epistemically insightful’ (equipped with an understanding of the nature of knowledge within disciplines and across disciplinary boundaries). Previous research by the Centre discovered that pressures within schools dampen students’ expressed curiosity in questions about the nature of reality and human personhood and limit the development of their epistemic insight into how science, religion and the wider humanities relate. We developed the Epistemic Insight Initiative to understand the kinds of interventions, tools, and pedagogies that would address the current challenges posed by a compartmentalised curriculum. The challenge we faced was how we could transform whole-school curriculum practice without removing teacher agency. We wanted to ensure that the intervention(s) met the needs and experiences of each school community, without becoming so contextualised that that the findings and approaches couldn’t be generalised to have wider applicability (and ultimately impact).

Part of our role as universities is to produce (and facilitate the production of) knowledge. As the REF puts it we should be “illustrating the benefits research delivers beyond academia, including how it brings tangible changes to aspects of society and life, and the public value it delivers”. Yet within educational research there is a perceived disjunct between the research undertaken by universities (or professional research organisations) and the research used and undertaken by teachers and practitioners in schools and other educational settings. This is highlighted in practitioner-focused literature where evidence-informed practice is often divided between desk based ‘research’ by teachers as separate from ‘academic research’ conducted by universities or research organisations – a model which emphasises the teachers’ role as a consumer rather than creator of research (Nelson and Sharples, 2017). This divide can also border on a dismissal of teachers’ ability to engage with academic research, by insisting for example that we shouldn’t “expect teachers to learn to read research” and our role as researchers should be to create “teacher-friendly research”, with the implication that this is somehow ‘less than’ academic research (Miller et al, 2010). Why is this divide important for SRHE? We are after all focused on higher education so, apart from a call to consider broader dissemination avenues for our research, why does it matter?

My answer is impact. Not solely, or even primarily, in terms of a ‘REF-able’ impact, but because we know that education research has the power to transform students’ experiences of learning and thus broaden their aspirations for higher education. Whilst there is a wealth of literature on the importance of research engagement within initial teacher education and professional development (for example see Hine, 2013; Hagger and Mcintyre, 2000; Murray et al, 2009), the question of how to ensure that the research ecosystem is reciprocal (i.e. that teachers/practitioners are viewed as knowledge producers not just consumers) is still relatively under discussed. A research ecosystem can be seen as analogous to a natural ecosystem where knowledge is transferred between stakeholders in a process that leads to the emergence of systemic change. The current challenge is to ensure that knowledge flows from teachers/practitioners into the system; Pandey and Pattnaik (2015) discuss this within a university and Godfrey and Brown (2019) within a school but there is less research on bringing these “micro-systems” together into a mutually enriching “macro-system” (although research by Connelly et al (2021) in the Irish context is promising). Educational research is about improving the opportunities and outcomes for those in education. For this to happen the change/intervention must continue to be implemented beyond an individual project, and often within the constraints of existing curricula and assessment frameworks. This means that teachers and educators need to be seen not as a resource for ‘local expertise’ but as a crucial part of the research ecosystem.

The establishment and development of a co-creation relationship across a diverse group of primary and secondary schools has taken about three years and has been led by both teachers and school senior leaders. The linchpin for these relationships has been a shared recognition of the challenges identified within the previous research, and an interest in examining how school students can be better equipped to navigate disciplinary and curricula boundaries. This shared goal means that the school and research centre aims are aligned and therefore the core data collected can be standardised across the schools, but with the addition of contextualised questions that address the specific questions of each school. These local questions alongside school-level data for the core questions are shared with the school to support their practice and development plans. As a research centre we analyse data from across the partner schools, with the advantage that, as the research addresses shared concerns, teacher engagement with the research is high. This ensures a 95% plus response rate across multiple data collection points for each cohort. Teachers and school leaders receive training on the philosophical framework underpinning the research and the learning tools but work in collaboration with the centre to develop lessons and curricula that meet the aims of the research. As researchers we act in a quality assurance role during the intervention development, which means that the teachers are at the forefront of shaping the intervention for their students and within their institutional constraints. This close collaboration means that we address two of the key features required in building research in schools (a) “a willingness to embed the research activity into existing school systems” and (b) “access to sources of expertise and advice” (Sanders et al, 2009). In one school this saw a movement from 10 teachers being involved in the initial curriculum design (plus delivery by 7 members of the senior team) to, in the second year, the entire professional development programme being restructured around research-engaged Professional Learning Communities, where staff undertook their own action-research projects.  Now, in the third year, all staff including support staff are in mixed research teams as part of their professional development.

Sharp et al identify a range of benefits to schools in being research engaged, including teacher retention, raised standards and school development. The biggest impact we have noticed, shared by our partner schools, has been the combined impacts on teacher development/practice and their epistemic agency to investigate the educational questions that matter to them, empowered by an ethos that acknowledges that not every intervention will succeed. 80% of participating teachers in one school agreed that it has improved their understanding of disciplinary methods of their own discipline in relation to one they don’t teach. Across the schools, teachers have changed practice within their teaching and have been empowered to signpost students better to links with other subjects. As researchers, we have seen our work embedded in ways and places that we could not have envisioned and seen a genuine interest from schools to engage in research that required the time and expertise of sometimes the whole staff body (particularly in primary schools). This kind of impact with whole year groups, even whole schools, taking part in research-engaged curriculum interventions and redevelopment would not be possible were we using a ‘traditional’ research model that excluded co-creation. The power of co-creation is that these ‘interventions’, if they can still be called that, will continue far beyond the directly funded projects that started them, because those involved have ownership of what is taking place.

Our role now, outside the continued partnership, is to understand how we, in HE, can use our position to amplify practitioner voices, to share this practitioner research widely within the research landscape. We are still looking for the best way to support those teachers to share their research-engaged practice into teacher education directly (through knowledge exchange opportunities with students on QTS programmes) and with educational researchers. In placing practitioner research within the research landscape, we truly recognise its value within the research ecosystem and can share how generalised interventions/findings can be implemented in practice, in schools or other settings every day. We must ensure that our HE practice includes acting as a knowledge broker, supporting, and enabling the production of knowledge by the communities which HE serves and feeding that back into the wider research environment.

Finley Lawson is the Lead Research Fellow for Outreach and Schools’ Partnership, at the LASAR (Learning about Science and Religion) Research Centre at Canterbury Christ Church University, Kent. His recently-submitted PhD examines the implication of scientific metaphysics for incarnational theology (Christ, Creation, and The World of Science: Beyond Paradox). He is interested in the dialogue between STEM, Religion, and the wider humanities, and how this can be fostered in school curricula. Finley is the Lead Researcher on the OfS-funded Inspiring Minds Project. The co-created research with schools discussed here has been funded by the Templeton World Charitable Foundation and forms part of the wider Epistemic Insight Initiative. As a centre we would like to thank all the schools who have been actively involved in our research but in particular the staff and students at Astor School, Bromstone Primary School, and Wilmington Grammar School for Girls, who have been case study schools during the project and have been involved in publicly sharing their work and experiences.

Email: finley.lawson@canterbury.ac.uk; Twitter: @FinnatCCCU



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Research with international students: reflecting on an SRHE 2022 symposium

by Jenna Mittelmeier, Sylvie Lomer, and Kalyani Unkule

We were pleased to lead a symposium of international authors at the 2022 SRHE conference, focusing on Research with International Students: Conceptual and Methodological Considerations. This was an early session linked for our upcoming open access book of the same name, which we aim to publish in late 2023. This book, as well as our research resource website which led to it, focuses on developing critical considerations for researchers who focus their work on international students and their experiences in higher education.

Research with international students is a significant and growing area of research about higher education. This coincides with and derives from the exponential growth in international student numbers worldwide, making more visible an interest in their lived academic and social experiences. This is also an area that continues to attract newer researchers, particularly doctoral and student researchers who may have a vested interest in this topic as current or former international students themselves, and practitioner researchers who teach and support international students in their professional roles. Research on this topic is interdisciplinary (as with most other higher education research topics), attracting researchers from disciplines including education, sociology, psychology, human geography, business, and beyond.

Despite this growing interest, we note that there have been limited conversations about developing research with international students as a distinct interdisciplinary subfield. Similarly, there have been limited methodological guidance and considerations for how research might critically approach the wide-ranging topics that are being researched in this area. We have written previously about how these omissions perpetuate problems for this subfield and, ultimately, diminish the potential impact of research.

The most significant problem with research in this area is that it tends to frame international students through a deficit lens, depicting them as lower quality students who ‘lack’ skills necessary for success. This is seen through the large numbers of studies which attempt to ‘fix’ or ‘integrate’ international students into expected norms of study in their host institutions, making assumptions about their perceived lack of skills in areas such as critical thinking, language, or writing. International students are also often depicted through research as only experiencing challenges or problems, frequently described as vulnerable rather than capable, managing, or coping. At the same time, research tends to homogenise international students as a collective group or deduce their diversity only to nationality and macro-level cultures. These are among other conceptual concerns we have previously highlighted, which are rooted in limited criticality and nuance through research.

With these issues in mind, our aim in the symposium, as well as through our website and book, was to start a conversation about how research with international students might be designed better, more critically, and more ethically. In particular, we considered the nexus between conceptual criticality and practical methodological designs which can reposition and encourage new discourses about international students. Each of the four presentations highlighted how, within the book, we encourage researchers to develop stronger research designs in the future.

The first paper in the symposium was by Kalyani Unkule, whose presentation represented chapters in our upcoming book where authors re-conceptualise an idea or term that is often taken for granted in research with international students. Here, we argue for the ways that certain ideas within this research topic are often assumed to have a shared, collective meaning, which actually might be more nuanced or complex. Kalyani reflected on the meaning of the word ‘global’ and the tendency for binaries of local and global to limit our thinking in research and practice about international higher education. This is an important critique about the ways that ‘home’ and ‘international’ are seen as opposing binaries in research with international students, ultimately limiting the conceptual nuance of where students’ experiences and histories might intersect these two areas and be more ‘glocal’ in nature.

The second paper was by Tang Heng, whose presentation represented chapters which highlight problematic discourses that shape and frame research with international students. Her chapter focuses on stereotyping and how stereotypes about international students, often through methodological nationalism, are endemic in the ways that research is developed and designed. Tang focused particularly on how theoretical frameworks can perpetuate or relate to stereotyping, but in the book we also focus on other problematic threads through research on this topic: othering, dehumanisation, coloniality, and deficit narratives, among others. This highlights the issues that hold the research subfield back and represent areas for more critical development and reflection in future research.

This was followed by a paper from Vijay Ramjattan, whose presentation represented chapters in the book which show how common stereotypes and discourses about international students might be shifted away from individual deficiencies towards recognition of structural inequalities. Vijay’s presentation focused on deficit framings of language, where international students are often positioned as ‘lacking’ linguistic skills. However, this might be shifted instead to focus on structural oppression of multilingualism and multiple Englishes within institutions. This gives us one example of how researchers can conceptually move away from issues like biases, stereotyping, and deficit narratives by centring the structural roots that cause them.

Finally, the presentation by Samridhi Gupta and Thuy-Anh Nguyen shifted the focus towards practical research designs, demonstrating the section in our book which focuses on how research design choices can purposefully resist existing problems in knowledge creation with (rather than on or about) international students. Their presentation focused on co-designing research with international students, giving practical examples of two research methods which can be designed with students as partners. This demonstrates the ways that methodological choices are fundamentally intertwined with conceptual criticality, highlighting how the method we choose can resist and deconstruct the existing problems set out by previous presenters.

Together, our symposium aimed to open up new reflections and considerations for the historical trajectory of research with international students, considering new ways forward for the research subfield. Both the symposium and our upcoming book aims not to give answers for how to move that path forward, though, but rather to open up questions for individual researchers and the research community more broadly about where we might like to go from here. We ask, then: what should the epistemic space of research with international students look like?

More research resources on this topic can be found at https://researchintlstudents.com/. ‘Research with international students: Critical conceptual and methodological considerations’ will be published open access by Routledge, aiming for late 2023.

Jenna Mittelmeier is Senior Lecturer in International Education at the University of Manchester, in the Manchester Institute of Education (MIE). Her research expertise focuses on the experiences and treatment of international students within the broader internationalisation of higher education.

Sylvie Lomer is Senior Lecturer in Policy and Practice at the University of Manchester, in the Manchester Institute of Education (MIE). Her previous research focused on policies on international students in the UK, and now focuses more broadly on internationalisation in policy and practice in higher education, with a critical approach to pedagogy and policy enactment. 

Kalyani Unkule is Associate Professor at OP Jindal Global University in India. Her research complements her practice in intercultural dialogue and impact-driven projects in higher education internationalisation and spiritual learning.


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Education from scratch, or resisting the lure of the oven ready meal

by Karen Gravett

Ready meals can be enjoyable, quick and simple to make. And yet we know that prioritising a diet of oven ready dinners is not really good for us. What does this have to do with education? The educational equivalent of the oven ready meal is the ‘best practice’, the quick fix principle that seduces teachers into thinking that generalised solutions can solve knotty educational challenges.  In 2007, Gert Biesta explained clearly ‘Why what works won’t work’. Biesta’s argument is that generalised strategies for addressing educational challenges are problematic, as such prescriptions for practice severely limit the opportunities for educators to make judgments in ways that are sensitive to and relevant for their own contextualized settings.

Despite Biesta’s wise words, today the pressure upon university educators to fix educational issues – to resolve students’ dissatisfaction with feedback, to ‘solve’ student engagement, remains stronger than ever. Attempts to simply synthesise the findings of educational research are common, and requests that educators provide simple, digestible ‘best practices’ have assumed even greater volume.

It is easy to understand why. Simple solutions that promise ‘quick wins’ are intensely desirable in our busy and competitive sector, where evidencing teaching enhancement really matters. Complex conversations involving theory and nuance? Less so. Like an oven ready lasagne, the best practice solution offers speed, simplicity, and consistency, but perhaps little actual goodness.

But educators also know that the teaching environment is far from consistent. It is rarely simple. Rather, it is messy, emergent, patchy, emotional, material, complex, and shifting moment to moment. Indeed, the limits of context-free ‘best practices’ are only becoming more evident as student and staff populations diversify, and as educators understand more about how to recognise and respond to that diversity. If we take assessment feedback as an example, how can any simple solution claim to offer a context-free best practice? Yes, dialogic feedback has been shown to be useful and powerful, but we cannot simply ask teachers to engage students in dialogue and assume that they will take on board a teacher’s feedback, in order to develop themselves, and improve. There are multiple reasons why dialogue might be inhibited including poor communication skills, a lack of time and space, a lack of motivation, miscommunication, power relations between students and staff of race, gender, class and disability, technological affordances and constraints, and so on. The teacher needs to consider what is taking place within the situated practice (Gravett 2022), as well as their own values as a teacher, making judgments as to how to proceed within that specific interaction. As Sian Bayne and colleagues (2011) explain: ‘best practice’ is a totalising term blind to context – there are many ways to get it right’.

Inevitably, others will pose (at least) two objections to this call to embrace complexity. Firstly, they may say − but what is the point of educational research if it does not generate solutions, solve problems, and create scalable implications that can easily be placed in the educational microwave? I suggest that educational research is about giving colleagues the confidence to ‘educate from scratch’. It encourages teachers to think about the ingredients of teaching and learning. If we think about our example of the student-teacher feedback interaction, then yes dialogue is important, but educators need to take time to look at the ingredients of effective dialogue rather than assuming that meaningful communication is simple and easy to achieve. As Elizabeth Ellsworth explained: ‘Acting as if our classroom were a safe space in which democratic dialogue was possible and happening did not make it so’ (1989, p315). Space, time, relational connections premised on openness and trust, shared understanding, all of these are the ingredients of effective communication. Yes, fostering student engagement is important, but educators need to look at the social and material contexts of the specific class or interaction in order to consider what practices to employ at that moment, and moreover, how to evolve such practices as situations change.

So what does education from scratch mean? It means thinking about:

  • The uncertainty, risk and complexity inherent in educational practices
  • Our own values as teachers and the impact of these values on our teaching
  • The specific sociomaterial environment we are working within, both disciplinary and at the level of the class and interaction. What might be the material or temporal constraints that impact upon our practice?
  • The particular learners that we are working with in that context. What matters to them?
  • How we can evolve our practice as situations change?

The second objection may be: but today’s teachers don’t have time to develop thoughtful, relational pedagogies! I agree that time is often short. Education from scratch might not be easy or quick. But a permanent diet of ready meals, pedagogies bleached of richness and complexity, would be too high a price to pay. Rather, we can learn from educational research, and from the ideas of colleagues, in order to gain insights that direct our own situated judgments. To develop ‘different ways to see’ (Biesta, 2020).

Fortunately, there is a great deal of fantastic, and thoughtful practice in our sector, but we need to continue and expand upon this, inspiring educators to have confidence to explore their own situated learning environments and to value those nuanced, micro-moments of learning and teaching. By broadening our understanding, we can explore a wider range of meaningful, critical and relational pedagogies, that we might be able to use to develop educational interactions that really matter.

References

Bayne, S, Evans, P,  Ewins, R. Knox, J, Lamb, J, Macleod, H, O’Shea, C, Ross, J, Sheail, P and Sinclair, C (2020) The Manifesto for Teaching Online Cambridge: MIT Press

Biesta, G (2007) ‘Why “What Works” Won’t Work: Evidence-based Practice and the Democratic Deficit in Educational Research’ Educational Theory 57: 1-22

Biesta, G  (2020) Educational Research: An Unorthodox Introduction London: Bloomsbury

Ellsworth, E (1989) ‘Why Doesn’t This Feel Empowering? Working Through the Repressive Myths of Critical Pedagogy’ Harvard Educational Review 59 (3)

Gravett, K (2022) ‘Feedback Literacies as Sociomaterial Practice’ Critical Studies in Education 63:2 261-274

Gravett, K (2023) Relational Pedagogies: Connections and Mattering in Higher Education London: Bloomsbury

Dr Karen Gravett is Senior Lecturer at the Surrey Institute of Education, where her research focuses on understanding learning and teaching in higher education, and explores the areas of student engagement, belonging, transition, and relational pedagogies. She is Director of the Language, Literacies and Learning research group, Co-convenor of the SRHE Learning, Teaching and Assessment network, and a member of the editorial board for Teaching in Higher Education. Her work has been funded by the Society for Research in Higher Education, the Association for Learning Development in Higher Education, the British Association for Applied Linguistics, the UK Literacy Association, and the Arts and Humanities Research Council. She is a Principal Fellow of the Higher Education Academy.