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What is a ‘governing document’ in the University of Sussex?

by GR Evans

The  Office for Students has found that the Trans and Non-Binary Equality Policy Statement  of the University of Sussex involves breach of two of the relevant OfS Regulatory Requirements in late March 2025, and imposed an unprecedentedly substantial fine. The first of those criticised (OfS Condition E1) concerns the duty to protect freedom of speech and academic freedom:

The provider’s governing documents must uphold the public interest governance principles that are applicable to the provider.

A further OfS Condition (E2) requires that ‘the provider must have in place adequate and effective management and governance arrangements’ so as  to ‘operate in accordance with its governing documents’.

On 9 April 2025 the Vice-Chancellor of the University of Sussex published a fierce criticism of the unprecedented decision of Office for Students that it had failed to comply with one of its own ‘policies’. The Vice-Chancellor considered that the policy in question was:

a really small statement, of which we have many dozens, if not hundreds, of similar policies and statements. Whereas the governing documents of the university  are its charter and statutes and regulations.

There was press coverage about the ensuing uncertainty. UniversitiesUK, as the ‘collective voice’ of universities promised to write to the OfS to ask for clarity as its decision appears to find that it is a ‘failure to uphold freedom of speech and academic freedom’ if a university has ‘policies’ to prevent ‘abusive, bullying and harassing’ material or speech.

The University has notified the OfS of its intention to apply for judicial review.  Among the grounds Sussex relies on is that the Office for Students did not have powers to treat ‘documents that are not a provider’s “governing documents”’ as creating the public interest governance condition necessary to permit the OfS to seek judicial review. The OfS defines ‘governing documents’ somewhat inadequately as ‘set out in’ its ‘Regulatory Framework’, where  ‘the provider’s governing documents must uphold the public interest governance principles that are applicable to the provider. In this case it held:

that the University of Sussex breached ongoing condition of registration E2 because it failed to have adequate and effective management and governance arrangements in place to ensure that it operates in accordance with its governing documents.

The definition of ‘governing documents’ is therefore of the first importance if a precedent is to be set by this OfS decision. The Higher Education and Research Act (2017) s.3(8)(a) protects the autonomy of higher education providers, defining it as ‘the freedom of English higher education providers within the law to conduct their day to day management in an effective and competent way’. Sussex was created among the batch of new universities of the 1960s.

The Act created a new Regulator, the Office for Students, stating that the Regulator ‘must have regard to’ the ‘need to protect the institutional autonomy of English higher education providers’. This requires a fine balance if the OfS is to avoid intrusion upon a provider’s autonomy.

The institutional autonomy of higher education providers gives them control of the drafting of their internal legislation. External authorities may insist on particular points in certain cases. For example medical qualifications set by a provider cannot constitute a qualification to be a doctor unless they are recognised by the General Medical Council.  But the right to create its own rules (within the law) largely lies with the provider, who may design them  and order them in its own preferred hierarchy.  The Office for Students may not interfere.

Nevertheless the creation of ‘governing documents’ must carry certain implications about the source of the internal or external authority to create, review or amend them.  It is suggested that ‘Sussex contends that these are matters for our old friend the Visitor, a traditional legal role in UK university governance, who in Sussex’s case is the actual King’, and:

cites longstanding legal authority confirming that the Visitor has exclusive jurisdiction over internal governance questions, including interpretation and application of the university’s own rules, and says that unless Parliament clearly removes or overrides that jurisdiction, external bodies like OfS can’t interfere.

Where the Monarch is not the Visitor it is normally a Bishop.

However a Visitor is not essential to the law-making of a higher education provider. ‘Alternative providers’ may not have Visitors. As eleemosynary bodies their Colleges normally have Visitors of their own but neither Oxford nor Cambridge has a Visitor. Under the Oxford and Cambridge Universities Act of 2023, both Universities create their own Statutes. In Oxford’s case those which are King-in-Council Statutes require the consent of the Privy Council on behalf of the King. In Cambridge all its Statutes require that consent to their creation or modification. Their subordinate legislation, most Regulations in Oxford (some of Oxford’s Regulations may be created by its Council) and Special Ordinances and Ordinances in Cambridge, simply require the consent of their governing bodies, Oxford’s Congregation of over 5000 and Cambridge’s Regent House of over 7000 members.

The rules at the top of a provider’s hierarchies may constitute governing documents but it is far from clear how far down that status applies. For purposes of management ‘procedural or process documents’ explain the required ways of doing things and the processes which must be followed’. Among these are Codes of Practice and ‘Guidance documents’. This seems to be where the Trans and Non-Binary Equality Policy Statement fits, as approved by the Executive Group in 2018, 2022, 2023 and 2024 and placed under the heading of Equality, Diversity and Inclusion(revised in 2022, 2023 and 2024).  Is it a governing document in this lowly position?

Also found relevant by the Office for Students in the Sussex case was the exercise of powers of delegation. It identified ‘a pattern of decisions taken at the university to adopt and/or revise policies without proper delegated authority’, both that its:

Prevent Steering Group approved and adopted the 2021 version of the University’s Freedom of Speech Code of Practice despite not having delegated authority to do so

and also that ‘the 2023 version of the External Speakers Procedure was approved by the University Executive Group, despite that group not having delegated authority to do so’.

Like similar universities Sussex has an Executive Team composed of a Vice-Chancellor, Pro-Vice-Chancellors, their deputies, Deans of Schools and Faculties, with senior academic-related staff headed by a University Secretary, a Financial Officer and various Directors. These are not directly responsible for framing its legislation but may have authority to apply it, though not necessarily powers to delegate its application.

The Office for Students could turn to the University’s rules about delegation in framing its criticism. Sussex has given thought to that. Sussex’s Council approved a Scheme of Delegation in March 2018. ‘Responsibility’ may be delegated by the Council except for the appointment of the Vice-Chancellor and President; ‘the variation, amendment or revocation of the Charter or Statutes’; and responsibility for approving the University’s annual audited accounts or the appointment of Auditors. The Scheme of Delegation clarifies where roles and responsibilities are allocated between Council and its Committees, among Committees, and between Council and Senate. The ‘Executive’ and a University Executive Group are described as exercising ‘leadership’ and there is also a University Leadership Team, though ‘leadership’ is undefined.

Sussex has also given thought to overall responsibilities for supervision of the exercise of its internal rules. It has chosen to describe them collectively as ‘policies’. It is recognised to be ‘important that a clear and consistent approach is taken to drafting and updating policies across the institution’ details the requirements for the creation, approval, review, and updating of policies.  However it clarifies the difference between policies and other associated documents, sets out responsibilities relating to policies, and details the requirements for the creation, approval, review, and updating of policies. An overarching Policy on Policies has been agreed by the ‘University Executive Team and Council’. This consists in a Policy on the Creation and Management of University Policies (‘Policy Framework’).

The aim of the University’s Policy Framework is to make clear what a policy is and what policies should be used for, to differentiate between policies and other types of documents (e.g. procedural documents, codes of practice, etc), and to outline the process that should be followed when drafting, reviewing, and updating policies. An outline of where responsibilities lie in relation to policies is also included.

This suggests that if pressed Sussex might take all these to constitute its ‘governing documents’, while recognising distinctions among them.

Nevertheless Sussex distinguishes governance and management. ‘A policy is a high-level statement of principles, requirements or behaviours that apply broadly across the University’ and ‘reflects institutional values’, thus supporting ‘the delivery of the University’s strategy’.  It  reflects ‘legal and regulatory obligations, sector standards, or high-level operational requirements’. These create obligations.

Among them Sussex lists ‘Regulations’, which  must be made ‘pursuant to the Charter’. These contain detailed rules governing a wide variety of actions of, or on behalf of, the University falling under governance but extending into management: staffing procedures, student disciplinary and appeals procedures, the Students’ Union, the composition of Council and Senate, titles of degrees and Schools, roles of Heads of Schools, lists of collaborative institutions, academic titles and dress, the various degree courses awarded by the University, and general University regulations (library, ICT, administrative). These Regulations are updated annually and approved by Council and/or Senate. Next come written ‘Resolutions’ which Council members may choose to approve or not, ‘in accordance with procedures set out in the Regulations’, though amendments to the Charter and the Statutes and certain Regulations require ‘a three-fourths majority’.

For purposes of management ‘procedural or process documents’ going beyond these categories explain the required ways of doing things at Sussex and ‘the processes which must be followed’. Among these are Codes of Practice and ‘Guidance documents’. This seems to be where the Trans and Non-Binary Equality Policy Statement fits, as approved by the Executive Group in 2018, revised in 2022, 2023 and 2024. placed under the heading of Equality, Diversity and Inclusion.  Are they still among ‘governing documents’ with a constitutional role in the University’s  governance? An application for a judicial review will take a considerable time to produce a recommendation even if it supports Sussex’s argument

SRHE member GR Evans is Emeritus Professor of Medieval Theology and Intellectual History in the University of Cambridge.


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Mind the policy gaps: regulating quality and ethics in digitalised and privatised crossborder education

by Hans de Wit, Tessa DeLaquil, Ellen Hazelkorn and Hamish Coates

Hans de Wit, Ellen Hazelkorn and Hamish Coates are editors and Tessa DeLaquil is associate editor of Policy Reviews in Higher Education. This blog is based on their editorial for issue 1, 2025.

Transnational education (TNE), also referred to as crossborder education, is growing and morphing in all kinds of interesting ways which, while exciting for innovators, surface important policy, regulatory, quality and ethical concerns. It is therefore vital that these developments do not slip around or through policy gaps. This is especially true for on-line TNE which is less visible than traditional campus-based higher education. Thus, it is vital that governments take the necessary actions to regulate and quality assure such education and training expansion and to inform the sector and broader public. Correspondingly, there is a pressing need for more policy research into the massive transformations shaking global higher education.

TNE and its online variants have been part of international higher education for a few decades. As Coates, Xie, and Hong (2020) foreshadowed, it has seen a rapid increase after the Covid-19 pandemic. In recent years, TNE operations have grown and diversified substantially. Wilkins and Huisman (2025) identify eleven types of TNE providers and propose the following definition to help handle this diversity: ‘Transnational education is a form of education that borrows or transfers elements of one country’s higher education, as well as that country’s culture and values, to another country.’

International collaboration and networking have never been more important than at this time of geopolitical and geoeconomic disruption and a decline in multilateral mechanisms. But TNE’s expansion is matched by growing risks.

International student mobility at risk

International degree student mobility (when students pursue a bachelor, master and/or doctoral degree abroad) continues to be dominant, with over six million students studying abroad, double the number of 10 years ago. It is anticipated that this number will further increase in the coming decade to over 8 million, but its growth is decreasing, and its geographical path from the ‘global south’ to the ‘global north’ is shifting towards a more diverse direction. Geopolitical and nationalist forces as well as concerns about adequate academic services (accommodation in particular) in high-income countries in the global north are recent factors in the slowing down of the growth in student mobility to Australia, North America and Europe, the leading destinations. The increased availability and quality of higher education, primarily at the undergraduate level, in middle-income countries in Asia, Latin America and parts of the Middle East, also shape the decrease in student mobility towards the global north.

Several ‘sending countries’, for instance, China, South Korea and Turkey, are also becoming receiving countries. Countries like Kazakhstan, Uzbekistan, Ukraine (until the Russian invasion), Egypt and some of the Caribbean countries have also become study destinations for students from neighbouring low-income countries. These countries provide them with higher education and other forms of postsecondary education sometimes in their public sector but mostly in private institutions and by foreign providers.

An alternative TNE model?

Given the increased competition for international students and the resulting risks of falling numbers and related financial security for universities, TNE has emerged as an alternative source of revenue. According to Ilieva and Tsiligiris (2023), United Kingdom TNE topped more than 530,000 students in 2021. In the same year, its higher education institutions attracted approximately 680,000 international students. It is likely that TNE will surpass inward student mobility.

 As the United Kingdom case makes clear, TNE originally was primarily a ‘north-south’ phenomenon, in which universities from high-income and mostly Anglophone countries, offered degree programmes through branch campuses, franchise operations and articulation programmes. Asia was the recipient region of most TNE arrangements, followed by the Middle East. As in student mobility, TNE is more diverse globally both in provision and in reception.

The big trend in TNE is the shift to online education with limited in-person teaching. A (2024) report of Studyportals found over 15,000 English-taught online programmes globally. And although 92 per cent of these programmes are supplied by the four big Anglophone countries – the United Kingdom, United States, Canada and Australia – the number of programmes offered outside those four doubled since 2019 from 623–1212, primarily in Business and Management, Computer Sciences and IT.

Private higher education institutions

This global growth in online delivery of education goes hand in hand with the growth in various forms of private higher education. Over 50% of the institutions of higher education and over one-third of global enrolment are in private institutions, many of which are commercial in nature. Private higher education has become the dominant growth area in higher education, as a result of the lack of funding for public higher education as well as traditional HE’s sluggish response to diverse learner needs. Although most private higher education, in particular for-profit, is taking place in the global south, it is also present in high-income countries, and one can see a rise in private higher education recently in Western Europe, for instance, Germany and France.

TNE is often a commercial activity. It is increasingly a way for public universities to support international and other operations as public funding wanes. Most for-profit private higher education targets particular fields and education services and tends to be more online than in person. There is an array of ownership and institutional structures, involving a range of players.

Establishing regulations and standards

TNE, especially online TNE, is likely to become the major form of international delivery of education for local and international students especially where growing demand cannot be met domestically. Growth is also increasingly motivated by an institution’s or country’s financial challenges or strategic priorities – situations that are likely to intensify. This shift could help overcome some of the inequities associated with mobility and address concerns associated with climate change but online TNE is significantly more difficult to regulate.

A concerning feature of the global TNE market is how learners and countries can easily become victims. Fraud is associated with the exponential rise in the number of fake colleges and accreditors, and document falsification. This is partly due to different conceptions and regulatory approaches to accreditation/QA of TNE and the absence of trustworthy information. Indeed, the deficiency in comprehensive and accessible information is partly responsible for on-going interest in and use of global rankings as a proxy for quality.

A need for clearer and stronger TNE and online quality assurance

The trend in growth of private for-profit higher education, TNE and online delivery is clear and given its growing presence requires more policy attention by national, regional and global agencies. As mentioned, public universities are increasingly active in TNE and online education targeting countries and learners underserved in their home countries whilst  looking for other sources of income as a result of decreasing public support and other factors.

The Global Convention on the Recognition of Qualifications makes clear the importance of ensuring there are no differences in quality or standards between learners in the home or host country regardless of whether the delivery of education programmes and learning activities is undertaken in a formal, non-formal or informal setting, in face-to-face, virtual or hybrid formats, traditional or non-traditional modes. Accordingly, there are growing concerns about insufficient regulation and the multilateral framework covering international education, and especially online TNE.

In response, there is a need for clearer and stronger accreditation/quality assurance and standards by national regulators, regional networks and organisations such as UNESCO, INQAAHE, the International Association of Universities (IAU) with regards to public and private involvement in TNE, and online education. This is an emerging frontier for tertiary education, and much more research is required on this growing phenomenon.

Professor Ellen Hazelkorn is Joint Managing Partner, BH Associates. She is Professor Emeritus, Technological University Dublin.

Hamish Coates is professor of public policy, director of the Higher Education Futures Lab, and global tertiary education expert.

Hans de Wit is Professor Emeritus and Distinguished Fellow of the Boston College Center for International Higher Education, Senior Fellow of the international Association of Universities.

Tessa DeLaquil is postdoctoral research fellow at the School of Education at University College Dublin.


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Why doesn’t higher education make a difference?

by Amir Shahsavari and Mohammad Eslahi

This blog is based on research reported in Shahsavari, A, & Eslahi, M (2025) ‘Dynamics of Imbalanced Higher Education Development: Analysing Factors and Policy Implications’ in Policy Reviews in Higher Education.

Our study addresses the paradox of expanding higher education, particularly in Iran, failing to translate into substantial societal impact. We adopted an interpretive research paradigm to explore participants’ experiences and perspectives, emphasising qualitative inquiry. Specifically, we applied a basic qualitative research approach, focusing on thematic data analysis to understand underlying meanings and patterns. We conducted semi-structured, in-depth interviews with 23 professionals from Iran’s higher education system, including executive experts and academic scholars. The data was analysed using qualitative theme analysis with the thematic network approach. It highlights the interplay of internal and external factors driving this imbalance and offers practical recommendations for policymakers and university administrators. The study identifies multiple external and internal factors contributing to the imbalanced development of Iranian higher education.

External Factors:

  1. Conflicting Political Discourse: Political divisions create inconsistent policy directions that hinder higher education reform. The resulting instability restricts universities from pursuing coherent strategies for social development.
  2. Deficient Decision-Making Structures: Inefficient policy frameworks restrict universities’ ability to align with national development goals. This limits their capacity to engage in long-term planning, research commercialization, and innovation.
  3. Lack of Social and Cultural Cohesion: Weak societal integration reduces higher education’s ability to contribute to social progress. Universities struggle to connect their knowledge outputs to broader societal needs without a shared cultural framework.
  4. Low Demand for Science and Technology in the Economy: Limited integration of scientific advancements into economic sectors hinders universities’ relevance. Weak industry-university linkages prevent research outcomes from driving innovation and economic growth.
  5. International Sanctions: Economic constraints and restricted access to global knowledge networks impede higher education progress. This isolation limits opportunities for research collaboration, technological exchange, and funding access.

Internal Factors:

  1. Limited Engagement with National and Local Ecosystem Needs: Universities lack meaningful interaction with regional industries and communities. This disconnect limits their ability to address localized development challenges.
  2. Insufficient Attention to Territorial Advantages in Development Planning: Universities often fail to leverage local strengths and opportunities, weakening their contribution to regional economic development.
  3. Weak Endogenous Creativity: Overreliance on Western educational models stifles innovative academic approaches. As a result, Iranian universities struggle to develop unique solutions suited to local challenges.
  4. Promotion of Emigration: University environments inadvertently encourage student and faculty migration, reducing local impact. This trend diminishes the human capital available to drive national innovation.

This study contributes new insights by highlighting the interplay between external political pressures and internal university strategies. While previous studies have emphasized government interventions and economic constraints, this research reveals the disruptive effects of conflicting political ideologies and weak social cohesion. Additionally, the study expands on the “quadruple helix” model by illustrating the absence of place-based leadership and strategies as critical gaps in Iranian higher education. The study also introduces a framework for integrating participatory governance models into university decision-making processes, enhancing institutions’ responsiveness to societal needs. The study emphasizes three key strategies for improving higher education’s societal impact:

  1. Promoting National Dialogues via Universities: Encouraging open dialogue among academic leaders and policymakers can bridge ideological divides, fostering consensus on long-term educational goals. This step is vital to mitigate political interference and improve strategic planning for university development. Higher education can contribute to national stability and long-term planning by positioning universities as mediators in political debates.
  2. Increasing Science and Technology Demand: Policymakers should enhance economic incentives for scientific research integration. Encouraging industrial partnerships and market-driven research will amplify universities’ role in economic growth. By creating a more dynamic innovation ecosystem, universities can expand their influence on industry practices and economic modernization.
  3. Developing Science and Technology Diplomacy: Expanding diplomatic ties to bypass sanctions can enhance Iranian universities’ access to global scientific collaboration, fostering innovation and knowledge exchange. Such efforts include developing partnerships with international research centers and increasing participation in global academic networks.

The study to address internal factors recommends:

  • Expanding participatory teaching models, such as service learning, to connect universities with community development. These models empower students to engage with social challenges directly, enhancing their sense of responsibility and practical skills.
  • Aligning government support for universities based on regional strengths, promoting competition, and enhancing educational quality. By linking funding models to regional priorities, universities can better tailor their strategies to local economic and social needs.
  • Supporting creative teaching and research initiatives to foster academic innovation. This includes incentivising faculty to develop unconventional teaching methods and interdisciplinary research projects.
  • Encouraging initiatives that promote national pride and social responsibility among students and faculty, mitigating emigration trends. Universities can strengthen students’ connection to local development through values-based education and encourage talent retention.

The study highlights a critical limitation: its participants were drawn solely from the supply side of the science and technology ecosystem (university faculty and administrators). Future research should include stakeholders from the demand side, such as industry leaders, policymakers, and civil society representatives, to develop a more comprehensive understanding of higher education’s role in societal development. Exploring the interplay between social values, economic incentives, and political frameworks would provide deeper insights into higher education’s transformative potential.

This research underscores the need for a holistic approach to higher education reform. By addressing internal and external challenges, policymakers can create an educational landscape promoting social, economic, and political progress. Universities must evolve beyond expanding access to higher education and focus on fostering creativity, engagement, and accountability to enhance their contributions to society. Developing partnerships with industry, embracing participatory governance, and promoting inclusive dialogues will empower universities to become key drivers of social and economic transformation.

Amir Shahsavari is an Assistant Professor of Higher Education at Shahid Beheshti University in Tehran, Iran. His academic interests lie in higher education policy, academic management and planning, and teaching and learning, mainly focusing on higher education studies in Iran. Drawing on his research, he seeks to contribute to a deeper understanding of the challenges and opportunities facing Iranian universities to inform policy and improve educational practices. am_shahsavari@sbu.ac.ir

Mohammad Eslahi holds a PhD in Higher Education from the University of Tehran, Iran, specializing in Educational Administration and Planning. His research interests focus on the economics of higher education and the economics of university research. He is a lecturer and research assistant at the University of Tehran, actively contributing to teaching and scholarly endeavors in these fields. Eslahi.mohammad@ut.ac.ir


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Surviving and thriving in HE professional services

by GR Evans

This blog was first published in the Oxford Magazine No 475 (Eighth Week, Hilary term, 2025) and is reproduced here with permission of the author and the editor.

Rachel Reeds’ short but comprehensive book, Surviving and Thriving in Higher Education Professional Services: a guide to success (Routledge, 2025), is both an instruction manual for the ‘professionals’ it was written for and an illuminating account of what they do for the academics and students who benefit. However, Reeds is frank about what is sometimes described as ‘trench warfare’, a ‘tension’ between academics and ‘everyone else’, including differences of ‘perceived status’ among the staff of  ‘higher education providers’.

Her chapters begin with a survey of the organisation of ‘UK higher education today’. Then comes a description of  ‘job or career’ in ‘professional services’ followed by a chapter on how to get such a post. Chapter 4 advises the new recruit about ‘making a visible impact’ and Chapter 5 considers ‘managing people and teams’. The widespread enthusiasm of providers for ‘change’ and ‘innovation’ prompts the discussion in Chapter 6.

Reeds defines ‘Professional Services’ as replacing and embracing ‘terms such as administrators, non-academic staff or support staff’. In some providers there are not two but three categories, with ‘professional services’ sometimes described as ‘academic-related’ and other non-academics as ‘assistant’ staff. Some academics are responsible for both teaching and research but there may also be research-only staff, usually on fixed-term externally-funded contracts, which may be classified on the sameside of the ‘trench’ as academics. The ‘umbrella carriers’ of ‘middle management’ and ‘dealing with difficult things’ provide matter for Chapter 7. In Chapter 8 and the conclusion there is encouragement to see the task in broader terms and to share ‘knowledge’ gained. Each chapter ends with suggestions for further reading under the heading ‘digging deeper’.

The scope of the needs to be met is now very wide. Government-defined ‘Levels’ of higher education include Levels 4 and 5, placing degrees at Level 6, with postgraduate Masters at 7 and doctorates at 8. The Higher Education and Research Act of 2017 therefore includes what is now a considerable range of ‘higher education providers’ in England, traditional Universities among them, but also hundreds of ‘alternative providers’. Some of these deliver higher education in partnership with other providers which have their own degree-awarding powers, relying on them to provide their students with degrees. These all need ‘professional services’ to support them in their primary tasks of teaching and, in many cases, also research.

Providers of higher education need two kinds of staff: to deliver education and research and others to provide support for them. That was noticed in the original drafting of the Further and Higher Education Act of 1992 s.65, 2 (b) which approved the use of (the then significant) ‘block grant’ public funding for:

the provision of any facilities, and the carrying on of any other activities, by higher education institutions in their area which the governing bodies of those institutions consider it necessary or desirable to provide or carry on for the purpose of or in connection with education or research.

In what sense do those offering such ‘services’ constitute a Profession? The Professional Qualifications Act of 2022, awaiting consideration of amendments and royal approval, is primarily concerned with licence to practise and the arrangements for the acceptance of international qualifications. It is designed to set out a framework ‘whereby professional statutory regulatory bodies (PSRBs) can determine the necessary knowledge and experience requirements to work in a regulated profession (for example nursing or architecture)’. It will permit ’different approaches to undertaking’ any ‘regulatory activity’ so as ‘to ensure professional standards’This is not stated to include any body recognising members of the Professional Services of higher education.  Nor does the Government’s own approved list of regulated professions.

The modern Professional Services came into existence in a recognisable form only in the last few decades.The need for support for the work of the ‘scholars’ got limited recognition in the early universities. When Oxford and Cambridge formed themselves as corporations at the beginning of the thirteenth century they provided themselves with Chancellors, who had a judicial function, and Proctors (Procuratores) to ensure that the corporation stayed on the right side of the law. The office of Registrar (Oxford) and Registrary (Cambridge) was added from the fifteenth sixteenth century to keep the records of the University such as its lists and accounts.

The needs to be met expanded towards the end of the nineteenth century. Oxford’s Registrar had a staff of five in 1914. The Oxford and Cambridge Universities Commission which framed the Act of 1923 recommended that the Registrar’s role be developed. The staff of Oxford’s Registrar numbered eight in 1930 and forty in 1958. By 2016 the Registrar was manager to half the University’s staff.

The multiplication of universities from the 1890s continued with a new cluster in the 1960s,  each with its own body of staff supporting the academics. A body of University Academic Administrative Staff created in 1961 became the Conference of University Administrators in 1993. The  resulting Association of University Administrators (AUA) became the  Association of Higher Education Professionals (AHEP) in 2023. CUA traced its history back to the Meeting of University Academic Administrative Staff, founded in 1961. Its golden jubilees was celebrated in 2011 in response to the changing UK higher education sector. It adopted the current name in 2023.

This reflects the development of categories of such support staff not all of whom are classified as ‘Professional’.  A distinction is now common between ‘assistant staff’ and the ‘professionals’, often described as ’academic-related’ and enjoying a comparable status with the ‘academic’.

The question of status was sharpened by the creation of a Leadership Foundation in Higher Education (LFHE) in 2004, merged with AdvanceHE in 2018.  This promises those in  Professional Services ‘a vital career trajectory equal to research, teaching and supporting learning’ and, notably, to ‘empower leaders at all levels: from early-career professionals to senior executives’ That implies that executive leadership in a provider will not necessarily lie with its academics. It may also be described as managerial.

Reading University identifies ‘role profiles’ of four kinds: ‘academic and research’; ‘professional and managerial’; support roles which are ‘clerical and technical; ‘ancillary and operational support’. The ‘professional and managerial’ roles are at Grades 6-8. It invites potential recruits into its ‘Professional Services’ as offering career progression at the University. The routes are listed under Leadership and Management Development; ‘coaching and mentoring’ and ‘apprenticeships’. This may open a ‘visible career pathway for professional services staff’ and ‘also form part of succession planning within a team, department or Directorate or School where team members showing potential can be nurtured and developed’.

Traditional universities tend to adopt the terminology of ‘Professional Services’. Durham University, one of the oldest, details its ‘Professional Services’ in information for its students, telling them that they will ‘have access to an extensive, helpful support network’. It lists eleven categories, with ‘health and safety’ specifically stated to provide ‘professional’ advice. York University, one of the group of universities founded during the 1960s, also lists Professional Services. These are ‘overseen by the Chief Financial and Operating Officer’ and variously serving Technology; Estates and Facilities; Human Resources; Research and Enterprise; Planning and Risk; External Relations; student needs etc. The post-1992 Oxford Brookes University also has its Professional Services divided into a number of sections of the University’s work such as ‘academic, research and estates’. Of the alternative providers which have gained ‘university title’ Edge Hill (2006) lists seven ‘administrative staff’, two ‘part-time’, one described as administration ‘co-ordinator’, one as a ‘manager’ and one as a ‘leader’.

Reeds’ study draws on the experience of those working in a wide range of providers, but it does not include an account of the provision developed by  Oxford or Cambridge. Yet the two ancient English Universities have their own centuries-long histories of creating and multiplying administrative roles. The Colleges of Oxford and Cambridge similarly distinguish their ‘academic’ from their other staff. For example St John’s College, Oxford and Sidney Sussex College, Cambridge list more than a dozen ‘departments’, each with its own  body of non-academic staff.

In Oxford the distinction between academics and ‘professional’ administrators is somewhat blurred by grading administrators alongside academics at the same levels. Oxford’s Registrar now acts ‘as principal adviser on strategic policy to the Vice-Chancellor and to Council’, and to ‘ensure effective co-ordination of advice from other officers to the Vice-Chancellor, Council, and other university bodies’ (Statute IX, 30-32). Cambridge’s Registrary is ‘to act as the principal administrative officer of the University, and as the head of the University’s administrative staff’ and ‘keep a record of the proceedings of the University, and to attend for that purpose’ all ‘public proceedings of the University’, acting ‘as Secretary to the Council.’

The record-keeping responsibility continues, including ‘maintaining a register of members of the University’, and ‘keeping records of matriculations and class-lists, and of degrees, diplomas, and other qualifications’. The Registrary must also edit the Statutes and Ordinances and the Cambridge University Reporter (Statute C, VI). The multiplication of the Registrary’s tasks now requires a body offering ‘professional’ services. There shall be under the direction of the Council administrative officers in categories determined by Special Ordinance’ (Statute c, VI).

Oxford and Cambridge each created a ‘UAS’ in the 1990s. Both are now engaged in ‘Reimagining Professional Services’. Oxford’s UAS (‘University Administration and Services’, also known as ‘Professional Services and University Administration’) is divided into sections, most of them headed by the Registrar. These are variously called ‘departments’, ‘directorates’, ‘divisions’, ‘services’ and ‘offices’ and may have sub-sections of their own. For example ‘People’  includes Childcare; Equality and Diversity; Occupational Health; Safety; ‘Organisational Development’; ‘Wellbeing’ and ‘international Development’, each with its own group of postholders. This means that between the academic and ‘the traditional student support-based professional services’ now fall a variety of other tasks some leading to other professional qualifications, for example from the Chartered Institute of Personnel and Development, the Chartered Management Institute or in librarianship and technology.

Cambridge’s UAS (Unified Administrative Service), headed by its Registrary and now similarly extensive and wide-ranging, had a controversial beginning. Its UAS was set up in 1996 bringing together the Financial Board, the General Board, and the Registry. Its intended status and that of its proposed members proved controversial. Although it was described as ‘professional’, the remarks made when it was proposed in a Report included the expression of concerns that this threatened the certainty that the University was ‘academic led’. This prompted a stock-taking Notice published on 20 June 2001 to provide assurance that ‘the management of the University’s activities, which is already largely in the hands of academic staff, must also continue to be academic-led’ and that the ‘role of the administration is to support, not to manage, the delivery of high-quality teaching and research’.  But it was urged that the UAS needed ‘further development both in terms of resourcing and of organization’. The opportunity was taken to emphasise the ‘professionalism’ of the service.

With the expansion of Professional Services has gone a shift from an assumption that this forms a ‘Civil Service’ role to its definition as ‘administrative’ or ‘managerial’. ‘Serving’ of the academic community may now allow a degree of control. Reeds suggests that ‘management’ is a ‘role’ while ‘leadership’ is a ‘concept’, leaving for further consideration whether those in Professional Services should exercise the institutional leadership which is now offered for approval.

In Cambridge the Council has been discussing ways in which, and with whom, this might be taken forward. On 3 June 2024 its Minutes show that it ‘discussed the idea of an academic leaders’ programme to help with succession planning by building a strong pool of candidates for leadership positions within the University’. It continued the discussion at its July meeting and agreed a plan which was published in a Notice in the Reporter on 31 July:

to create up to six new paid part-time fellowships each year for emerging academic leaders at the University, sponsored by the Vice-Chancellor. Each fellow would be supported by a PVC or Head of School (as appropriate) and would be responsible for delivering agreed objectives, which could be in the form of project(s).

‘In addition to financial remuneration’, the Fellows would each receive professional coaching, including attendance on the Senior Leadership Programme Level 3. Unresolved challenge has delayed the implementation of this plan so far.

The well-documented evolution and current review of Professional Services in Oxford and Cambridge is not included, but the story of Professional Services told in this well-written and useful book is illustrated with quotations from individuals working in professional services.

SRHE member GR Evans is Emeritus Professor of Medieval Theology and Intellectual History in the University of Cambridge.

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The disruptive idea of the university

by Rob Cuthbert

Ideas of the university in the public domain are hopelessly impoverished. ‘Impoverished’ because they are unduly confined to a small range of possible conceptions of the university; and ‘hopelessly’ because they are too often without hope, taking the form of either a hand-wringing over the current state of the university or merely offering a defence of the emerging nature of ‘the entrepreneurial university’.”

Fifty years on from the Robbins Report, that was how Ron Barnett began Imagining the University in 2013, and it seems that nothing much has changed since then. Stefan Collini had written a much-cited book, What are universities for?, in 2012, which as the Guardian review said (Conrad, 2012) was “heavy on hand-wringing and light on real answers”. Tom Sperlinger, Josie McLellan and Richard Pettigrew wrote Who are universities for? Remaking higher education in 2018, which despite its respectable intentions was more akin to what Barnett called a ‘defence of the emerging nature of the entrepreneurial university’, aiming in the authors’ words to “make UK universities more accessible and responsive to a changing economy.”

By 2019 Raewyn Connell was taking a rather different tack in The Good University: What Universities Actually Do and Why It’s Time for Radical Change:

“… what should a ‘good university’ look like? … Raewyn Connell asks us to consider just that, challenging us to rethink the fundamentals of what universities do. Drawing on the examples offered by pioneering universities and educational reformers around the world, Connell outlines a practical vision for how our universities can become both more engaging and more productive places, driven by social good rather than profit, helping to build fairer societies.”

Simon Marginson and his colleagues in the Centre for Global Higher Education have pursued a broad programme to conceptualise and promote the idea of the public good of higher education, but in his interviews with English university leaders:

“Nearly all advocated a broad public good role … and provided examples of public outcomes in higher education. However, these concepts lacked clarity, while at the same time the shaping effects of the market were sharply understood.”

His sad conclusion was that:

“English policy on the public good outcomes of higher education has been hi-jacked, reworked, and emptied out in Treasury’s long successful drive to implement a fee-based market.”

This means that everyday pressures too often drive us back to either handwringing or apologetic entrepreneurialism, or some mixture of the two. Even Colin Riordan, one of the most thoughtful of VCs during his tenure at Cardiff, could not break the mould:

“What are universities for? Everybody knows that universities exist to educate students and help to create a highly educated workforce. Most people know they’re also the place where research is done that ends up in technologies like smartphones, fuel-efficient cars and advanced medical care. That means universities are a critical part of the innovation process.”

These ideas sell the university short, and leave their leaders and managers ill-equipped to live the values they need to protect.

We are entering an era when Donald Trump and Elon Musk seem determined to ‘move fast and break things’, as the Facebook motto once had it. Mark Zuckerberg tried to move on ten years ago to “Move fast with stable infrastructure”, but it seems that Elon Musk didn’t get the memo, as the ‘Department of Government Efficiency’ cuts huge swathes through and – as it presumably hopes – out of US government. Whether or not DOGE succeeds we will soon discover, but the disregard for stable infrastructure may well prove fatal to its own efforts.

People would not normally accuse a university of moving fast, but what some might see as an excessive concern for stable infrastructure perhaps conceals the speed at which universities move to break existing ideas and understandings. The pursuit of truth may be an imperfect way to describe the aim of the university, but as an academic motivation it suffices to explain how one way of understanding will sometimes rapidly give way to another. Yes, we know that some paradigms hang on doggedly, often supported long past their sell-by date by academics with too much invested in them. But usually and eventually, often more suddenly, the truth will out.

How can universities best protect their distinctive quality, of encouraging open-minded teaching and research which will create the most favourable conditions for learning, individually and collectively? Strategies and academic values have their place, they might even constitute the stable infrastructure that is needed for a university to flourish. But the infrastructure needs to be built on a simple idea which everyone can comprehend. And that simple idea has to be infinitely flexible while staying perpetually relevant – here is one I prepared earlier:

“Many people can’t shake off the idea that management in higher education is or at least it should be about having clear objectives, and working out what to do through systematic analysis and ‘cascading’ objectives down through the organisation. They want to see the university as a rational machine, and the manager as a production controller, because Western scientistic culture has encouraged them to think that way.

The best way to deal with that way of thinking is to agree with it. You say: yes, we must focus on our key objective. In teaching our key objective is personal learning, development and growth for students, a process which cannot be well specified in advance. In research our key objective is the generation of new knowledge. So in higher education the key objective in each of our two main activities is the generation of unpredictable outcomes. Now please tell me what your key performance indicators will be.”[1]

The fundamental test of performance for a university is that it generates unpredictable outcomes. An infinitely flexible, endlessly relevant idea that everyone can understand – and always disruptive. That is why higher education matters – not just training students for the economy, not just innovation in research for economic growth. Universities need to keep generating unpredictable outcomes because that is their unique function as open public institutions, and that is what their wider society needs and deserves.

Rob Cuthbert is editor of SRHE News and the SRHE Blog, Emeritus Professor of Higher Education Management, University of the West of England and Joint Managing Partner, Practical Academics. Email rob.cuthbert@uwe.ac.uk. Twitter/X @RobCuthbert.


[1] Text taken from inaugural professorial lecture; Rob Cuthbert, 7 November 2007


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Effect of Institutional Autonomy on Academic Freedom in Higher Education Institutions in Ghana

By Mohammed Bashiru and Professor Cai Yonghong

Introduction

The idea of institutional autonomy in higher education institutions (HEIs) naturally comes up when discussing academic freedom. These two ideas are connected, and the simplest way to define how they relate to one another is that they are intertwined through several procedures and agreements that link people, institutions, the state, and civil society. Academic freedom and institutional autonomy cannot be compared, but they also cannot be separated and the loss of one diminishes the other. Protecting academic freedom and institutional autonomy is viewed by academics as a crucial requirement for a successful HEI. For instance, institutional autonomy and academic freedom are widely acknowledged as essential for the optimization of university operations in most African nations.

How does institutional autonomy influence academic freedom in higher education institutions in Ghana?

In some countries, universities have been subject to government control, with appointments and administrative positions influenced by political interests, leading to violations of academic autonomy and freedom. Autonomy is a crucial element in safeguarding academic freedom, which requires universities to uphold the academic freedom of their community and for the state to respect the right to science of the broader community. Universities offer the necessary space for the exercise of academic freedom, and thus, institutional autonomy is necessary for its preservation. The violation of institutional autonomy undermines not only academic freedom but also the pillars of self-governance, tenure, and individual rights and freedoms of academics and students. Universities should be self-governed by an academic community to uphold academic freedom, which allows for unrestricted advancement of scientific knowledge through critical thinking, without external limitations.

How does corporate governance affect the relationship between institutional autonomy and academic freedom?

Corporate governance mechanisms, such as board diversity, board independence, transparency, and accountability, can ensure that the interests of various stakeholders, including students, faculty, and the government, are represented and balanced. The incorporation of corporate governance into academia introduces a set of values and priorities that can restrict the traditional autonomy and academic freedom that define a self-governing profession. This growing tension has led to concerns about the erosion of academia’s self-governance, with calls for policies that safeguard academic independence and uphold the values of intellectual freedom and collaboration that are foundational to higher education institutions. Nonetheless, promoting efficient corporate governance, higher education institutions can help safeguard academic freedom and institutional autonomy, despite external pressures.

Is there a significant difference between the perceptions of males and females regarding institutional autonomy, academic freedom, and their relationship?

The appointment process for university staff varies across countries, but it is essential that non-academic factors such as gender, ethnicity, or interests do not influence the selection of qualified individuals who are necessary for the institution’s quality. Unfortunately, studies indicate that women are often underrepresented in leadership positions and decision-making processes related to academic freedom and institutional autonomy. This underrepresentation can perpetuate biases and lead to a lack of diversity in decision-making. One solution to address these disparities is to examine gender as a factor of difference to identify areas for improvement and promote gender equality in decision-making processes. By promoting diversity and inclusivity, academic institutions can create a more equitable environment that protects institutional autonomy and promotes academic freedom for everyone, regardless of their gender.

Methodology and Conceptual framework

The quantitative and predictive nature of the investigation necessitated the use of an explanatory research design. Because it enabled the us to establish a clear causal relationship between the exogenous and endogenous latent variables, the explanatory study design was chosen. The simple random sample technique was utilised to collect data from an online survey administered to 128 academicians from chosen Ghanaian universities.

The conceptual framework, explaining the interrelationships among the constructs in the context of the study is presented. The formulation of the conceptual model was influenced by the nature of proposed research questions backed by the supporting theories purported in the context of the study.

Conclusions and Implications

Institutional autonomy significantly predicts academic freedom at a strong level within higher education institutions in Ghana. Corporate governance can restrict academic freedom when its directed to yield immediate financial or marketable benefits but in this study it plays a key role in transmitting the effect of institutional autonomy. Additionally, there is a significant difference in perception between females and males concerning the institutional autonomy – academic freedom predictive relationship. Practically, higher education institutions, particularly in Ghana, should strive to maintain a level of autonomy while also ensuring that academic freedom is respected and protected. This can be achieved through decentralized governance structures that allow for greater participation of academics in decision-making processes. Institutions should actively engage stakeholders, including academics, in discussions and decisions related to institutional autonomy and academic freedom. This will ensure that diverse perspectives are considered in policy development.

This blog is based on an article published in Policy Reviews in Higher Education (online 02 January 2025) https://www.tandfonline.com/doi/full/10.1080/23322969.2024.2444609

Bashiru Mohammed is a final year PhD student at the faculty of Education, Beijing Normal University. He also holds Masters in Higher education and students’ affairs from the same university. His research interest includes School management and administration, TVET education and skills development.

Professor Cai Yonghong is a professor at Faculty of Education, Beijing Normal University. She has published many articles and presided over several domestic and international educational projects and written several government consultant reports. Her research interest includes teacher innovation, teacher expertise, teacher’s salary, and school management.

References

AAU, (2001). ‘Declaration on the African University in the Third Millennium’.

Akpan, K. P., & Amadi, G. (2017). University autonomy and academic freedom in Nigeria: A theoretical overview. International Journal of Academic Research and Development,

Altbach, P. G. (2001). Academic freedom: International realities and challenges. Higher Education,

Aslam, S., & Joshith, V. (2019). Higher Education Commission of India Act 2018: A Critical Analysis of the Policy in the Context of Institutional Autonomy.

Becker, J. M., Cheah, J. H., Gholamzade, R., Ringle, C. M., & Sarstedt, M. (2023). PLS-SEM’s most wanted guidance.

Hair, J., Hollingsworth, C. L., Randolph, A. B., & Chong, A. Y. L. (2017). An updated and expanded
assessment of PLS-SEM in information systems research. Industrial management & data
systems,

Lippa, R. A. (2005). Gender, nature, and nurture. Routledge.

Lock, I., & Seele, P. (2016). CSR governance and departmental organization: A typology of best practices. Corporate Governance: The International Journal of Business in Society.

Neave, G. (2005). The supermarketed university: Reform, vision and ambiguity in British higher education. Perspectives:.

Nicol, D. (1972) Academic Freedom and Social Responsibility: The Tasks of Universities in a Changing World, Stephen Kertesz (Ed), Notre Dame, University of Notre Dame Press.

Nokkala, T., & Bacevic, J. (2014). University autonomy, agenda setting and the construction of agency: The case of the European university association in the European higher education area..

Olsen, J. P. (2007). The institutional dynamics of the European university Springer Netherlands.

Tricker, R. I. (2015). Corporate governance: Principles, policies, and practices. Oxford University Press, USA.

Zikmund, W.G., Babin, B.J., Carr, J.C. & Griffin, M. (2012). Business Research Methods. Boston: Cengage Learning.

Zulu, C (2016) ‘Gender equity and equality in higher education leadership: What’s social justice and substantive equality got to do with it?’ A paper presented at the inaugural lecture, North West University, South Africa


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Educational expertise in a post-truth society

by Richard Davies

The inauguration ceremony for Donald Trump was interesting to watch for several reasons, but the Battle Hymn of the Republic caught my ear. Whilst the song has cultural connections for Americans, its explicit religiosity and commitment to truth seems at odds with modern sensibilities. Rather than truth, recent political history, eg Johnson, Trump, Brexit and Covid-19 (anti)vaccination, has shone a light on our post-truth society, where, as Illing (2018) notes, there is a disappearance of ‘shared standards of truth’. In such a society politics shifts from being the discussion of ideas or even ‘what works’ to a play for the emotions of the majority. A context within which Michael Gove, an early adopter, was able to label a raft of educational luminaries ‘the blob’ (see Garner, 2014).

Whilst this is/might be irritating and socially disabling, I want to argue that it is also both deleterious to educational research and that its roots lie some 250 years ago.

Pring (2015) argued that what makes educational research distinctly educational is its intention to improve educational practice. So, research about education is not sufficient to qualify as  educational research; educational research intends to change educational practice for the good of learners (and often wider society). This requires several activities including shared dialogues between researchers, practitioners and other stakeholders with common ways of talking about education and common standards of truth (see Davies, 2016). An environment of post-truth undermines such possibilities, as I hope will become clearer as I explore the roots of the present malaise.

The roots lie around 1744 or just before, signalled by Vico’s New Science, or at least in the 18th century, where MacIntyre (1987) places the last foothold of the ‘educated public’ – and it is in MacIntyre that I ground the argument here. MacIntyre (1985) presents a historically informed account of the decline of ethical discourse and, on a more positive note, what is required for its restoration. Here I fillet that account for the resources I need for my purposes (see Davies, 2003, Davies, 2013 for more detailed reviews). He argues that ethical discourse has undergone a series of transformations, led by philosophers but now part of the public zeitgeist, causing a situation in which people believed there was no reasonable basis on which to resolve ethical disagreements.

Here, I identify just three key elements of the argument. Firstly, naïve relativism, the (false) view that because people disagree on a matter then, necessarily, there must be no rational means to resolve the disagreement. Secondly, MacIntyre identifies three, non-rational approaches to decision making: (i) personal taste, (ii) achieving the goals of the system of which one is a part, or (iii) through interpersonal agreement. These are embedded, MacIntyre claims, in our social activities and institutions. Thirdly, that these give rise to a distinctive form of political engagement, protest. In protest different sides shout their differing views at each other knowing both that their views will not change the views of their opponents nor that their opponents’ views will change their views.

When we see ‘toddler’ behaviour from politicians, it is a focus on personal taste and the tantrums that emerge when these are frustrated. What reasons, they might say, do others have to frustrate what I want, for no such reasons can exist. When we see claims that the democratic process must be followed, we are seeing a commitment to achieving the goals of the system; what else can be done? We regularly see examples of protest, often mistakenly seen as ‘facing down’ a critique of one’s behaviour. The views of others only count if they have some reasons for their views that might be better than mine. But for those embracing the obviousness of naïve relativism this cannot happen, rather protests (against Johnson, Trump, and others) are just attempts to make them feel bad. Such attempts must be resisted through and because of bravado.

How do the politician and policymaker operate in such an environment? Bauman (2000) offers a couple of practical conceptions consistent with MacIntyre’s critique. Firstly, Bauman draws attention to the effect of having no rational basis for decision making: it is increasingly difficult to aggregate individual desires into political coherent movements. Traditional political groupings on class, gender and race are dissolving (which is certainly a feature of the 2024 US election analysis). It matters less why you want to achieve something; it is just that we can have interpersonal agreement on what we claim we want to achieve. Secondly, Bauman talks of decision making as reflecting the ‘script of shopping’, we buy into things – friendship groups, lifestyles, etc – and as suddenly no longer do so when they do not satisfy our personal desires. Whilst this may seem overly pessimistic, Bauman and MacIntyre are identifying the unavoidable direction of human societies towards this already emergent conclusion.

Politicians and policymakers play, therefore, in this world of seeking sufficient co-operation to build a political base – to get elected and to get policies through. They do this by getting individuals to buy into the value of specific outcomes (or more often to stop other awful outcomes). They are not interested why individuals buy in, nor do they try to develop a broader consensus. There are no rational foundations, and any persuasive tactic will do, with different tactics deployed to influence different people. This scattergun approach is more likely to hit the personal desires of the maximum number of people.

Where does this leave the educational researcher seeking to influence educational policy and practice based on their research endeavours? At best, we might become the chosen instrument of a policymaker to persuade others – but only if our research agrees with their pre-existing desires. Truth is not the desired feature, just the ability to be persuasive.

But what if truth does matter, and we want to take seriously our moral responsibilities to support educational endeavours that are in the interests of students? There are four things we can do.

  1. Understand the situation. It is not just that the political environment is hostile to research, it does not see facts as a feature of policy and practice development.
  2. Decide if we want to be educational researchers or policymakers. The former means potentially less engagement, impact, and status, perhaps walking away from policymaking as more ethically defensible than staying to persuade using simulacra of evidence.
  3. Get our own house in order. We have too many conferences which provide too little time to discuss fundamental differences between researchers, with so many papers that we are only speaking to people with whom we more or less agree. The debates are over minutiae rather than significant differences. Dissenting voices tend to go elsewhere and move on to different foci rather than try and get a foot in the door. Bluntly, our academic system is already shaped by the same post-truth structures that have given rise to Trump, Johnson, et al (and no doubt most of us could identify our equivalents of them). Although we will never speak with one voice and will, I hope, always embrace fallibility, getting the house in order will enable us to model what rational dialogue and truth seeking can achieve in identifying how educational policy and practice can be enhanced. Of course, we should value each other’s contributions, but not confuse value with valid (it is just another form of naïve relativism).
  4. Find some allies who accept a similar account of the decline of reason from amongst politicians and policymakers and work out how we start to make educational research not only relevant but influential.

Richard Davies leads the MA Education Framework programmes at the University of Hertfordshire. His research interests include philosophical issues in higher education. He is a co-convenor of the Academic Practice Network at SRHE.


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Second-generation student borrowers

by Ariane de Gayardon

Since the 1980s, massification, policy shifts, and changing ideas about who benefits from higher education have led to the expansion of national student loan schemes globally. For instance, student loans were introduced in England in 1990 and generalized in 1998. Australia introduced income-contingent student loans in the late 1980s. While federal student loans were introduced in the US in 1958, their number and the amount of individual student loan debt ramped up in the 1990s.

A lot of academic research has analysed this trend, evaluating the effect of student loans on access, retention, success, the student experience, and even graduate outcomes. Yet, this research is based on the choices and experiences of first-generation student borrowers and might not apply to current and future students.

First-generation borrowers enter higher education with parents who have either not been to higher education, or who have a tertiary degree that pre-dates the expansion of student loans. The parents of first-generation borrowers therefore did not take up loans to pay for their higher education and had no associated repayment burden in adulthood. Any cost associated with these parents’ studies will likely have been shouldered by their families or through grants.

Second-generation borrowers are the offspring of first-generation borrowers. Their parents took out student loans to pay for their own higher education. The choices made by second-generation borrowers when it comes to higher education and its funding could significantly differ from first-generation borrowers, because they are impacted by their parents’ own experience with student loans.

Parents and parental experience indeed play an important role in children’s higher education choices and financial decisions. On the one hand, parents can provide financial or in-kind support for higher education. This is most evident in the design of student funding policies which often integrate parental income and financial contributions. In many countries, eligibility for financial aid is means-tested and based on family income (Williams & Usher, 2022). Examples include the US where an Expected Family Contribution is calculated upon assessment of financial need, or Germany where the financial aid system is based on a legal obligation for parents to contribute to their children’s study costs. Indeed, evidence shows that parents do contribute to students’ income. In Europe, family contributions make up nearly half of students’ income (Hauschildt et al, 2018). But the role of parents also extends to decisions about student loans: parents tend to try and shield their children from student debt, helping them financially when possible or encouraging cost-saving behaviour (West et al, 2015).

On the other hand, parents transmit financial values to their children, which might play a role in their higher education decisions. Family financial socialization theory states that children learn their financial attitudes and behaviour from their parents, through direct teaching and via family interactions and relationships (Gudmunson & Danes, 2011). Studies indeed show the intergenerational transmission of social norms and economic preferences (Maccoby, 1992), including attitudes towards general debt (Almenberg et al, 2021). Continuity of financial values over generations has been observed in the specific case of higher education. Parents who received parental financial support for their own studies are more likely to contribute toward their children’s studies (Steelman & Powell, 1991). For some students, negative parental experiences with general debt can lead to extreme student debt aversion (Zerquera et al,2016).

As countries globally rely increasingly on student loans to fund higher education, many more students will become second-generation borrowers. Because their parents had to repay their own student debt, the family’s financial assets may be depleted, potentially leading to reduced levels of parental financial support for higher education. This is likely to be even worse for students whose parents are still repaying their loans. In addition, parental experiences of student debt could influence the advice they give their children with regard to higher education financial decisions. As a result, this new generation of student borrowers will face challenges that their predecessors did not, fuelled by the transmitted experience of student loans from their parents (Figure 1).

Figure 1 – Parental influence on second-generation borrowers

As the share of second-generation borrowers in the student body increases, the need to understand the decision-making process of these students when it comes to (financial) higher education choices is essential. Although the challenges faced by borrowers will emerge at different times and with varying intensity across countries — depending in part on loan repayment formats — we have an opportunity now to be ahead of the curve. By researching this new generation of student borrowers and their parents, we can better assess their financial dilemmas and the support they need, providing further evidence to design future-proof equitable student funding policies.

Ariane de Gayardon is Assistant Professor of Higher Education at the Center for Higher Education Policy Studies (CHEPS) based at the University of Twente in the Netherlands.


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Becoming a professional services researcher in HE – making the train tracks converge

by Charlotte Verney

This blog builds on my presentation at the BERA ECR Conference 2024: at crossroads of becoming. It represents my personal reflections of working in UK higher education (HE) professional services roles and simultaneously gaining research experience through a Masters and Professional Doctorate in Education (EdD).

Professional service roles within UK HE include recognised professionals from other industries (eg human resources, finance, IT) and HE-specific roles such as academic quality, research support and student administration. Unlike academic staff, professional services staff are not typically required, or expected, to undertake research, yet many do. My own experience spans roles within six universities over 18 years delivering administration and policy that supports learning, teaching and students.

Traversing two tracks

In 2016, at an SRHE Newer Researchers event, I was asked to identify a metaphor to reflect my experience as a practitioner researcher. I chose this image of two train tracks as I have often felt that I have been on two development tracks simultaneously –  one building professional experience and expertise, the other developing research skills and experience. These tracks ran in parallel, but never at the same pace, occasionally meeting on a shared project or assignment, and then continuing on their separate routes. I use this metaphor to share my experiences, and three phases, of becoming a professional services researcher.

Becoming research-informed: accelerating and expanding my professional track

The first phase was filled with opportunities; on my professional track I gained a breadth of experience, a toolkit of management and leadership skills, a portfolio of successful projects and built a strong network through professional associations (eg AHEP). After three years, I started my research track with a masters in international higher education. Studying felt separate to my day job in academic quality and policy, but the assignments gave me opportunities to bring the tracks together, using research and theory to inform my practice – for example, exploring theoretical literature underpinning approaches to assessment whilst my institution was revising its own approach to assessing resits. I felt like a research-informed professional, and this positively impacted my professional work, accelerating and expanding my experience.

Becoming a doctoral researcher: long distance, slow speed

The second phase was more challenging. My doctoral journey was long, taking 9 years with two breaks. Like many part-time doctoral students, I struggled with balance and support, with unexpected personal and professional pressures, and I found it unsettling to simultaneously be an expert in my professional context yet a novice in research. I feared failure, and damaging my professional credibility as I found my voice in a research space.

What kept me going, balancing the two tracks, was building my own research support network and my researcher identity. Some of the ways I did this was through zoom calls with EdD peers for moral support, joining the Society for Research into Higher Education to find my place in the research field, and joining the editorial team of a practitioner journal to build my confidence in academic writing.

Becoming a professional services researcher: making the tracks converge

Having completed my doctorate in 2022, I’m now actively trying to bring my professional and research tracks together. Without a roadmap, I’ve started in my comfort-zone, sharing my doctoral research in ‘safe’ policy and practitioner spaces, where I thought my findings could have the biggest impact. I collaborated with EdD peers to tackle the daunting task of publishing my first article. I’ve drawn on my existing professional networks (ARC, JISC, QAA) to establish new research initiatives related to my current practice in managing assessment. I’ve made connections with fellow professional services researchers along my journey, and have established an online network  to bring us together.

Key takeaways for professional services researchers

Bringing my professional experience and research tracks together has not been without challenges, but I am really positive about my journey so far, and for the potential impact professional services researchers could have on policy and practice in higher education. If you are on your own journey of becoming a professional services researcher, my advice is:

  • Make time for activities that build your research identity
  • Find collaborators and a community
  • Use your professional experience and networks
  • It’s challenging, but rewarding, so keep going!

Charlotte Verney is Head of Assessment at the University of Bristol. Charlotte is an early career researcher in higher education research and a leader in within higher education professional services. Her primary research interests are in the changing nature of administrative work within universities, using research approaches to solve professional problems in higher education management, and using creative and collaborative approaches to research. Charlotte advocates for making the academic research space more inclusive for early career and professional services researchers. She is co-convenor of the SRHE Newer Researchers Network and has established an online network for higher education professional services staff engaged with research.

Paul Temple


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OfS with their heads: is Cromwell to blame?

by Paul Temple

If you’ve been watching the BBC adaptation of Hilary Mantel’s Wolf Hall: The Mirror and the Light, you may like me have been surprised by how little higher education featured in the story. (All right, they couldn’t cover every aspect of sixteenth-century English life, but still.) England’s two universities at that time (Scotland of course had four by the end of the sixteenth century) had essential roles as the principal providers of the skilled workforces that expanding commercial, administrative, and legal functions needed – although where Thomas Cromwell himself (played by Mark Rylance) gained his legal and administrative skills remains a mystery: presumably they were picked up during his travels as a young man around Europe. As a study covering a slightly earlier period put it, the medieval university professionalized knowledge, with increasingly specialised courses fitting students for careers in secular professions (Leff, 1968). Religious instruction, sometimes assumed to be the main function of the pre-modern university, was largely undertaken in separate monastic and cathedral schools. These might have developed into universities with secular roles, but instead in England largely faded away.

The significance of England’s two universities is indicated by the powers that Cromwell took to control them in his ascent through English government in the 1530s. At Oxford, he saved the institution that his patron Cardinal Wolsey had established as Cardinal College and turned it into Christ Church College; and in 1534 “wrested the Visitorship of New College [by then 155 years old] from its customary holder as Bishop of Winchester, Stephen Gardiner” (MacCulloch, 2018: 275) – Cromwell’s implacable enemy, played creepily in the series by Mark Gatiss. This created another grudge that Gardiner held against Cromwell, and which he would repay with interest. Tensions surrounding what we would now call the governance of higher education had surprisingly important ramifications in the politics of the Tudor court. (Wolsey also established in 1528 a college in Ipswich, his place of birth, but for a number of complicated reasons it was short-lived, and so never, as it presumably might have done, became England’s third university.)

Medieval and early-modern Oxford University was continually engaged in disputes, sometimes violent ones, with the city, and Cromwell was apparently regularly called in to arbitrate. This was the man at the very centre of the administration of the English state: if the Cabinet Secretary dropped in to help your University sort out a planning problem with the local council, it would indicate, I think, that we were looking at a big deal nationally. (We may gain a sense of the scale of these town vs gown disputes by referring to what are known as the St Scholastica’s Day riots of 1354 which led to the deaths of 62 Oxford scholars. As Oxford student numbers have been estimated at around 1,500 at this time, this implies a remarkable death toll of about 4% of the student population. Not for the last time in troubles involving university students, drink seems to have been implicated.)

It seems that Cambridge University felt that they were getting a bit left out, and so in 1534 offered Cromwell the position of High Steward and a year later elected him Chancellor, in place of Bishop John Fisher, who was executed that year – although not, it seems, as a result of any failures in university leadership (MacCulloch, 2018: 276); so unfortunately we cannot properly read this as a warning about the risks involved in university management. It seems that Cromwell’s first job at Cambridge was to deal with the town vs gown hostilities centred around the annual fair held on Stourbridge Common: presumably he was by now something of an expert in managing these conflicts. He was also, it seems, interested in what we would now call curriculum reform, despite having no personal experience of university study: as MacCulloch remarks, under Cromwell’s direction, this was the first time “government had intruded on the internal affairs of Oxford and Cambridge, an interference that has never thereafter ceased” (306). Some of the blame for the activities of the Office for Students must therefore be traceable back to Thomas Cromwell: how did Hilary Mantel miss this plot angle?

References

Leff, G (1968) Paris and Oxford Universities in the Thirteenth and Fourteenth Centuries New York, NY: Wiley

MacCulloch, D (2018) Thomas Cromwell: A Life London: Allen Lane

Dr Paul Temple is Honorary Associate Professor in the Centre for Higher Education Studies, UCL Institute of Education.