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Graduate outcomes: Beyond numbers, towards quality?

by Tej Nathwani and Ghislaine Dell

with a foreword and afterword by SRHE Network Convenors Tracy Scurry and Daria Luchinskaya

Foreword

As many of us working with graduate employment statistics will know, it’s difficult to find up-to-date large-scale data of graduates’ experiences of work. In the SRHE event Exploring graduate outcomes: Do we need to look beyond earnings and occupation?, Tej Nathwani (HESA) introduced a new graduate outcomes measure capturing subjective aspects of job quality, while Ghislaine Dell (Head of Careers at Bath University and member of the AGCAS Research and Knowledge Committee) reflected on the implications from a practitioner perspective. In this follow-up blog, Tej and Ghislaine comment on the issues in capturing subjective graduate outcomes and outline directions for future research. HESA is keen to get your feedback on its measures: see the end of the blog for how to get in touch.

Capturing job quality in HESA’s Graduate Outcomes survey

Tej Nathwani

Since the financial crisis, there has been a fundamental rethink about the way we measure economic and societal progress, with greater attention now given to subjective forms of data. At the individual or micro level, this has resulted in growing international interest in the quality of work – essentially those parts of our employment that correlate with our wellbeing. From a UK perspective, Scotland led the way in bringing this matter to the forefront with the formation of the Fair Work Convention. Not long after, we saw the Taylor Review of Modern Working Practices published, which recommended the dissemination of regular data on eighteen job quality indicators covering seven broad dimensions.

Graduate outcomes in the UK have historically been assessed solely on the basis of earnings and whether individuals find themselves working in professional or managerial occupations. Yet, research examining the aspirations of higher education students indicates that they want a career that uses their skills, aligns with their ambitions and that can enable them to make impact. Under the Fair Work Convention framework, these aspects embody fulfilling employment. Furthermore, funding and regulatory bodies also want to see all graduates find such work.

With no data currently available on this matter, this clearly represents an information gap in graduate labour market statistics. As an organisation that adheres to the Code of Practice for Statistics, HESA have therefore started to conduct research to fill this space. This has involved using three questions in the Graduate Outcomes questionnaire relating to these features of employment to form a single composite measure that captures fulfilment (or the ‘job design and nature of work’ as it is also commonly referred to). Our ambition is to introduce this into our official statistics/open data in forthcoming years.

Indeed, with the importance of job quality set to grow, one pathway we are currently exploring for the future development of the Graduate Outcomes survey is the addition of new questions on other elements of decent work, as identified by the Measuring Job Quality Working Group.    

Ghislaine Dell

Students make career decisions for very personal and subjective reasons. Recent research from Cibyl shows us that the most frequently looked for qualities in students’ career choices are interesting work, career progression, good work-life balance, and training & development. This matches very well to the proposed new job quality indicator. The Government’s continued emphasis on degrees offering good return on investment is at odds with what the workforce of the future are seeking. Notably, Tej’s analysis showed that, after about £25,000, higher salary does not increase graduates’ reported wellbeing, but more fulfilling work, as captured by the new measures, does. From a governmental and individual perspective, then, knowing what jobs are ‘good jobs’ is important for a thriving society. An indicator which focuses on fulfilment could enable students to make a more informed choice between possible career directions.

However, there is a potential issue around the way in which we can capture this. For example, if we take ‘I am utilising what I learnt in my studies in my work’. Many graduate jobs are discipline-agnostic, and so a chemist, for example, would not be using ‘what they learnt’ in terms of Chemistry, in a financial services job. HESA’s cognitive testing of its survey questions provides a starting point for understanding how respondents are likely to approach these statements. However, further development of the phrasing of these questions is arguably necessary to ensure that the explanation of ‘skills mismatch’ isn’t simply attributable to graduates working in a field different to the one they studied.

 A key challenge will be to work on improving response rates so that each provider can report on this new measure with confidence. Currently, the subjective “graduate voice” questions in Graduate Outcomes are not compulsory, they rarely form part of the official narrative and minimal time is devoted to analysing and understanding the responses. If we are truly to maximise the potential of this measure, these issues need to be addressed.

The new measure both fills an information gap and provides a lever for inclusion of job quality into official statistics augmenting its importance for governments and providers.

Afterword

The lively discussion that followed this SRHE event, organised by the Employability, Enterprise and Work-based Learning Network, reflects the genuine interest and excitement in being able to gather job quality statistics at scale for the first time. HESA is plugging the long-standing information gap, enabling new research directions to take off in practitioner, academic and policy communities and providing better careers information, advice and guidance to students and graduates. There is still work to be done to improve the measures and scope to expand the coverage of job quality indicators in particular extending understanding of how students interpret and understand these questions. Your feedback, whether based on experience or research, can help in the future development of this measure.

Feedback on the types of statistics users would like to see incorporated into HESA open data based on the new measure are most welcome, as are views on potential amendments/additions to the Graduate Outcomes survey. Please send your thoughts to official.statistics@hesa.ac.uk.

For more information about the Employability, Enterprise and Work-based Learning Network and future events please see: Employability, Enterprise and Work-based Learning | SRHE

For more information about AGCAS and the Research and Knowledge Committee please see: Research and Knowledge from AGCAS

Contributors

Tej Nathwani is a Principal Researcher (Economist) at HESA, which is now part of Jisc.

Ghislaine Dell is Head of Careers, University of Bath and member of AGCAS’ Research and Knowledge Committee.

SRHE Network Convenors: Dr Daria Luchinskaya is a Lecturer at the University of Strathclyde Business School and Professor Tracy Scurry is a Professor of Work and Employment at Newcastle University Business School.


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‘To diary or not to diary’? – lessons learned from the SRHE workshop ‘Using Diary Method in Social Research’

by Panagiota (Peny) Sotiropoulou

At the beginning of February 2024, I attended the in-person workshop on Using Diary Method in Social Research, organised by the SRHE and facilitated by Dr Emily Henderson, Dr Zoe Baker and Dr Ahmad Akkad.

Figure 1: Dr Zoe Baker presenting a group task during the workshop

As a reflective, life-long learner, I think there is no bigger satisfaction than sharing lessons learned from attending professional development opportunities like this with a wider audience. So, in this blog, I will present my main takeaways from the day and how I adapted what I learned to fit the diary method in a recent collaborative research proposal submitted for funding.

Using diary as a research method – my main takeaway messages from attending the workshop

  1. Using diary as a method for social research is perceived as a bit mysterious, “somewhat off the beaten path” (Hyers, 2018:vi), as it is still an underused method, without a big body of literature surrounding it. For this reason, researchers should be prepared to receive some initial hesitation from potential participants and be familiar with relevant existing studies that have used this method, to support and argue in favour of their choice.
  2. There is a difference between unsolicited (those pre-existing the research) and solicited diaries (those created for the purpose of the research). However, only the latter type of diary is relevant to researchers who are interested in incorporating diary entries in their research design to explore current topics.
  3. Simpler forms of diaries (e.g. paper templates or online documents) seem to work better than specialist diary apps in terms of facilitating participant engagement and retention.
  4. Two of the main advantages of the diary method are that it can provide access to settings that are hard for the researcher to enter (e.g. school classrooms) and that it provides the participants with the space, time and agency to think and decide what they want to share with the researcher, unlike an interview setting, for example, where participants have to react on the spot.
  5. Diaries are a good way to research marginalised groups and sensitive topics and provide a perfect way to explore lived, micro-level experiences.
  6. The success of a diary study is inextricably linked to the provision of clear instructions on when entries should be made and what participants should cover in those. In terms of the timing of entries, the main distinction is between interval-based (regular records kept over specific time intervals) and event-based sampling (records made every time the participant experiences something that qualifies as an event for the purpose of the research).
  7. The diary requirements should be in balance with participants’ availability, so that the diary does not become an onerous task.
  8. Diary studies come with a relatively high administrative burden, as researchers are required to sustain communications with their participants throughout the project to retain them and to monitor that their engagement is appropriate.
  9. Participation in diary studies might result in increased reactivity/self-awareness for participants (i.e. participants realise their circumstances better after keeping a diary). This might be either positive or negative, depending on whether or not participants take steps towards positive change.

And now what? Adapting diary methods to my research practice

At the time of the workshop I was involved in developing a collaborative research bid to examine the lived experiences of minority ethnic staff and students in Welsh higher education institutions (HEIs). My participation in the workshop consolidated my thinking that including diary elements in this project would be a perfect fit, for several reasons:

  1. Diaries would put the voices of minority ethnic staff and students at the forefront. By providing them with the space to create their own narratives, participants would be empowered to use their diaries to produce authentic and honest representations of their lived experiences.
  2. Diaries would allow participants to record their experiences in real time, providing detailed and context-rich data. This immediacy could capture nuances that might be missed by standalone interviews or surveys.
  3. The flexibility of diaries in terms of format (e.g. allowing for the inclusion of both written and audiovisual elements) and the ease with which they can be tailored to be submitted online would enable participants to adapt their diaries to what best suits their preferences and availability.
  4. Diary entries can complement other research methods, such as interviews and focus groups, to provide holistic exploration of lived experiences, with the latter acting as debrief opportunities to further explore the former.

As this bid came in response to a public tender there was a strict budget, a defined timeline and some specific methodologies requested that needed to be met for our proposal to be competitive. Diary methods were not amongst those requested and the time required for managing participants in such studies as well as analysing relevant findings made the inclusion of a pure diary study unsuitable for this specific bid. However, recognising the unique potential that incorporating diary elements would bring in exploring everyday experiences of minority ethnic staff and students, we decided to adopt participant-led multimedia-elicitation as a viable alternative.

Specifically, we thought that we would ask participants to use Padlet to capture multimedia depictions of their lived experiences accompanied by a short, explanatory commentary for their choice, with staff and students having separate Padlets to populate. We were particularly keen to allow for multimedia posts, so that we could capture more appropriately the various textures and facets comprising staff and students’ lived experience in HEIs (Metcalfe, 2016) (e.g. the sound of a spoken language -or the lack thereof- the places of inclusion/exclusion, as well as abstract concepts like ‘friendship’ etc).

Padlet perfectly served this purpose, as the platform affords for a variety of post types, such as audio recordings, website links, photos, songs. Padlet also allows for the creation of online peer communities, as it provides participants with the opportunity to interact with each other’s content. This further boosted our thinking to use the co-created Padlets of our participants as the basis for a subsequent online focus group discussion with them. This would enable us to better understand the meaning of the multimedia included as well as the interactions developed on the Padlets, as a means to shed more light on how these represent the lived experiences of minority ethnic staff and students.

Our choice was inspired by Keenan (2023), who reflects upon the diarying aspects of photo-elicitation, highlighting how this method is under-used in higher education and yet optimal for unravelling lived experiences. This is because it allows participants to be both creators and interpreters of the data, engaging them “in acts of diarying – both in terms of recording and reflexively interpreting everyday life” (Keenan 2023: 93).

Conclusions

Had I not attended the SRHE workshop, my understanding of the benefits of the diary method and its appropriateness for exploring lived experiences of marginalised communities in higher education would not have been so well-informed. It was learning from this workshop that prompted me to incorporate diary elements in the research bid on exploring minority ethnic staff and students’ lived experiences in higher education. Although the bid outcome is not yet published, I have already had a personal win, being able to include a new methodology in my practice.

So, many thanks to the SRHE for organising the session, to the facilitators for pitching it at such a perfect level, to my fellow participants, who were fully engaged and enriched the session even more by sharing their experiences, thoughts, and practices, and, last but not least, to my manager, who is always so supportive of me expanding my methodology repertoire and pursuing development opportunities. And here is my final lesson learned; do not hesitate to engage in professional development activities, as they are both educational and inspirational!

Dr Panagiota (Peny) Sotiropoulou is a mixed-methods researcher at Advance HE’s Insights Team. Her main interests lie in EDI considerations in HE, with a special focus on issues related to race and ethnicity. Her areas of specialisation involve mixed-methods research designs, impact and theory-based evaluations. Peny has extensive experience in programme evaluation, leading on Advance HE’s internal programme evaluations, in addition to those embedded to bespoke consultancy projects (read some of her recent work here). Peny has been involved with a wide array of projects, ranging from reviewing barriers to doctoral funding to institutional reporting and complaints processes. She has also been heavily involved in the production and dissemination of Advance HE’s annual Equality in Higher Education: Statistical Reports, as she loves to engage in outreach activities promoting EDI considerations to various audiences.

Get in contact with her on Twitter/X (@penpenwise) or LinkedIn.


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The SRHE Digital University Network: A Decade of Trends and Future Directions

by Katy Jordan, Janja Komljenovic and Jeremy Knox

The SRHE Digital University Network was launched in 2012, with a view to present “critical, theorised and research-based perspectives on technologies in higher education”. As the landscape of digital technologies being used in different ways across the higher education sector is subject to change over time, we took the opportunity through the 2023 SRHE conference session to reflect on what the Digital University means and think about the future of the network. We invite you to contribute to this debate and participate in our future events.

Looking back

From 2013 onwards, the Digital University had been included in the annual SRHE conference themes. We drew upon the archive of SRHE conference papers on the website, to look for patterns and themes in papers associated with the theme over the past decade. From the archive, we gathered 122 papers under the Digital University theme. We noted details like the date, authors, location, and research methods for each paper. To gain an overview of the types of topics covered, each paper was tagged with up to three keywords, which were visualised as a network to see thematic clusters.

Looking at the yearly distribution of Digital University papers, there are typically 10 to 15 papers each year. In 2015 and 2021, there were more, in the latter case possibly because of a focus on online learning due to the Covid-19 pandemic. Examination of the research methods used showed that mixed methods approaches are particularly important, with a wide range of methods being used, including digital methods.

The network analysis of keywords suggested that the topics covered in the papers broadly fall into six clusters: EdTech and learning design, Critical perspectives, Institutional perspectives, Literacies and multimodality, Online and blended learning, and Social media and identity. Over the ten years, some clusters stayed the same, while others, like ‘Social media and identity’ and ‘literacies and multimodality,’ were more common in the early years.

Co-occurrence network of topic keywords associated with the papers within the sample. Node size is scaled according to frequency, and nodes are colour-coded according to clusters.

Discussing the network

We hope that the analysis can be the start of a wider conversation with the Digital University Network community, about what the Digital University means and where to focus activities in the future. We have launched a blog site for the network, which includes the short paper reporting the analysis, acts as an archive for information about previous events, and creates a space for comments about the future. We will also use the blog site as a place to post information about future events – so we would encourage readers to ‘subscribe’ to the blog, in order to keep up-to-date about future events.

Future plans

In 2023, the network held events on topics including sociotechnical imaginaries in education, universities and unicorns – new forms of value in digital higher education,, and the political economy of EdTech. For 2024, in addition to responding to suggestions from the community, events will be planned around social media in higher education, STS in studying ‘the digital’ in higher education, and research methods and the Digital University.

If you are interested in topics related to the Digital University network, please do visit the blog, and (i) comment to let us know about topics you would like to see covered by the network in the future, and (ii) subscribe to the blog to receive notifications about future events, at:  https://srhedigitaluniversity.wordpress.com/

Dr. Katy Jordan is a Lecturer in the Department of Educational Research at Lancaster University, where she is a member of the Centre for Technology-Enhanced Learning. Her research interests broadly focus on the use of technology in a range of educational contexts and has published extensively in the field, with particular interest in relation to digital scholarship, open education and equity.

Dr. Janja Komljenovic is a Senior Lecturer at Lancaster University in the UK. She is also a Research Management Committee member of the Global Centre for Higher Education with headquarters at the University of Oxford. Janja’s research focuses on the political economy of knowledge production and higher education markets. She is especially interested in the relationship between the digital economy and the higher education sector; and in digitalisation, datafication and platformisation of knowledge production and dissemination. Janja is published internationally on higher education policy, markets and education technology.

Dr. Jeremy Knox is Associate Professor of Digital Education at the Department of Education, University of Oxford, and an Official Fellow of Kellogg College. His research interests include the relationships between education, data-driven technologies, and wider society, and he has led projects funded by the ESRC and the British Council in the UK. Jeremy has previously served as co-Director of the Centre for Research in Digital Education at the University of Edinburgh.


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Landscapes of learning for unknown futures: presenter responses to audience questions

by Brett Bligh, Sue Beckingham, Lesley Gourlay, and Julianne K Viola

SRHE’s ‘Landscapes of Learning for Unknown Futures: prospects for space in higher education’ symposium series, delivered with Professor Sam Elkington and Dr Jill Dickinson, aims to foster continuous dialogue around learning spaces. Here the three presenters reflect on some of the ideas and issues raised during the first symposium on ‘Networks’. This blog has been compiled by Sam Elkington, Jill Dickinson, and Sinéad Murphy (SRHE Conferences and Events Manager.)

  1. How do we encourage academic staff to think more intentionally about how they use different spaces in and through their practice? How do we effectively build in ideas of working with spatiality into our learning and teaching strategies? 

Julianne: Academic staff should consider how students are connecting with each other and with educators in formal learning spaces. Spaces aren’t (in most cases) designed by the educators teaching in them, but looking at the formal learning setting (lab, lecture theatre, seminar room, etc) through a critical lens can help educators begin to think about what they might want to achieve in that space. For example, if you want to know whether a new way of teaching a challenging concept is landing with the students, also consider: can students see each other in the layout of this room? Can they look around the room to see whether anyone else has a quizzical expression on their face, so they know they aren’t alone in not understanding a concept? 

Sue: Staff need the luxury of thinking time and discussion to spark new ideas and share current practice. Encourage or lead a course/subject group activity where colleagues start by looking at how they use their own spaces, then visit other parts of their university. How are others using those spaces? Vignettes, videos and the like could be shared in newsletters which could then be used to prompt discussion and inspire alternative ways.  

Brett: If staff are to think more intentionally then they need to get used to talking about space in relation to their practice. One problem is that neither the pedagogical theories that people use, nor the institutional guidelines used in practice discussions, tend to be very helpful in talking about how space is used. We need to build a vocabulary that helps people to discuss the roles of space in practice. That vocabulary must be challenging, so that it provokes new thinking, but it must not be overly technical or oriented towards engineering or architectural concerns. In my own work I have put forward a tentative vocabulary that I think could be used, in both ‘everyday’ thinking and conversations and in institutional projects where space needs to be discussed more productively.

  • How do we work productively through the inherent contradictions of learning space design? For example, universities create specific spaces with the aim of helping to build a sense of community but then impose rules on how those spaces can be used. 

Julianne: Students tend to use spaces to socialise that aren’t entirely intended for that purpose. From example, my school friends and I used to gather in a hallway that adjoined the gym to the art wing at our high school, for no other reason than it was the perfect size for our group to hang out before school every morning! I’d be interested to see what the role of space utilisation monitors/ technology will be in the future of spaces like this. If my high school had these monitors available, I wonder whether they would consider expanding the space and adding some benches for students to sit on.  There have been some great StudentShapers projects at Imperial in this area – and the spaces that have been transformed to create more informal social space have garnered lots of positive feedback. 

Sue: When planning new buildings or updating current, it is essential that educators and students that will use those spaces are included in the conversations. The users of those spaces will be able to highlight what is missing and provide suggestions.

We need to start with reimagining what it is like to start a new course at university. I remember taking my daughters around multiple institutions for open days. Where they chose to go to was not just the course or the reputation of the university; it was where they felt comfortable and could imagine being there. Space begins with walking through the main doors, the café, the social spaces, the library and of course the formal learning spaces. Being able to visualise mentally what their future experience might look like, creating an affinity to and a sense of place they could relate to, and connect with is so important. Making the space feel welcoming and somewhere they would want to be. Connecting language to physical objects could include motivational quotes or saying welcome in multiple languages, graphics/images that depict diverse role models, big screens showcasing video clips with captions of what students are doing and creating, how and where they are collaborating and communicating. How can students be involved in created art/artefacts that can be showcased for others to see that depict the student experience?

Visiting an open day at the weekend may be busy but it doesn’t always capture the true feel of what’s to be expected in a session in full flow. How can this be created with video, AR or VR? The very spaces students will learn in are wide and varied, and may not have been experienced before.

Brett: We must view space design as an ongoing process in which refinement and new ideas are viewed as inevitably and welcome. Initial designs will hardly ever work in quite the ways intended, and so we must be prepared to refine the spaces and also recognise what has actually been achieved. To do so we need to provide ongoing forums for interprofessional and staff-student discussion. At present, these are often created for specific projects (for example, where a new building is being designed) and then wound up afterwards. Inevitably, these bounded discussions follow narrow agendas and seem formulaic. We need something more ongoing and permanent.

  • What do you think are the most immediate considerations pedagogically when thinking about how to make the best use of learning spaces? What can we practically be doing now to move staff towards being more open, flexible, and creative in and with space? 

Julianne: There is a walking interview method I’ve used in my research at Imperial: walking can generate thought. I’d be interested to see how educators can implement walking into their pedagogy, perhaps starting out with ‘office hours’ meetings happening over a walk, and maybe moving onto engaging students in formal coursework outside. Colleagues of mine like Dr Luke McCrone, who completed his undergraduate degree in Earth Science and Engineering, recognise the different way of thinking that one experiences when outside the classroom. There was a great 2014 piece on this in The New Yorker – “Why Walking Helps Us Think” by Ferris Jabr.

Sue: We can do more to create comfortable spaces to meet, collaborate and learn together outside of timetabled classes. Furniture is important; learning booths are popular in corridors as informal meeting places. Libraries, once hushed and quiet, now offer learning spaces students can use independently or with peers. Access to charging points for portable devices, as well as access to loanable devices. If we provide spaces for students to interact informally before class, it could make them feel more at ease when coming into a formal class. After the class has finished where can students go to debrief, plan for future groupwork, engage in social conversations? Landmarks they can communicate by text or group chat apps along with screenshots to arrange meetups. Such places will become favoured, and their use creates a sense of community and emotional connection. This links in to mattering as messages easily sent by mobile can cascaded to cohorts as well small groups.

Brett: Counterintuitively, the most constraining issue when discussing space usage tends to be timetabling rather than problems with particular spaces. We need to be clear that open, flexible and creative uses of space are not the same as efficient space occupancy; if a university is to be more innovative with space then occupancy metric will be challenged. I see no way other than to confront this contradiction directly.

  • Is it that spaces need to be seen as a way of ‘simulating’ certain modes of being and not just from a perspective of enacting certain forms of pedagogic content knowledge? What might this look like? 

Julianne: Great question, and my research on identity development ties in with this.  Interacting with other people and presenting different parts of ourselves to others depends on who we are with, and what the setting is. The idea of boundaries comes in again with this question. For example, the self that I present when I enter the Junior Common Room at Imperial (where the best katsu curry is!) is a bit inhibited – I feel I am encroaching on undergraduate territory, whereas I feel very relaxed having lunch or coffee outside with colleagues on the Queen’s Lawn, where the space feels more public. There are power dynamics in certain spaces!  

Sue: For current students, informal learning and self-directed learning starts before any scheduled class and often continues afterwards. Students line up ready to enter large lecture halls or sit cross legged in corridors waiting to enter a classroom for a seminar, lab, workshop or other discipline related space. Sometimes in deep conversation and some shy and yet eager to belong. If a picture is worth a thousand words what pictures would make a difference to the learning spaces to stimulate conversation? Perhaps some constant and providing familiarity, others changeable to create interest and intrigue? How can walls be used to share stories about the educators they will meet within the classroom? What stories can be told of prior students?

Brett: Many spaces do already stimulate certain modes of being. In my view these are often either ‘disciplinary’ spaces – including design studios, engineering labs, and finance trading rooms – or outdoor spaces, including green spaces but also pods and classrooms in wooded areas. If campuses are to continue to be viewed as valuable, then they need to be clearly differentiated from other forms of spaces. Too many campuses in recent times seem to look more and more like generic business parks as time goes on. This will inevitably erode how students perceive universities as places, and over time how valuable campuses are perceived to be—which could pose existential issues for some universities as institutions.

  • How can individual staff build creativity and criticality into their pedagogical approaches while working in learning spaces designed without their input? Is a collective voice among staff needed to influence how learning spaces are established; if so, how can this be facilitated, and how can an intersectional perspective on access needs and dynamics of power be assured?

Julianne: Bringing in different stakeholders when designing new spaces is key (see a list of prior StudentShapers projects at Imperial to see how students and staff became partners in designing new spaces at Imperial), and gives a sense of agency to staff and students alike. Building agency in the community would be a great outcome in and of itself. 

Sue: We need to push back against conventions. Why is furniture in a classroom in rows when we want students to interact and work in groups? Why do we plan for a lecture and separate seminar when we want students to engage in active/project/problem-based learning? It is important to evaluate innovative use of learning spaces from the students’ perspective. What works for them? How inclusive does it feel? What would they change?

Brett: Individual staff have increasingly limited power. Teaching is increasingly the domain of interprofessional collaboration and teamworking. I do think that collective voices are needed; including the forums for discussion I mentioned earlier. We also need to think more at the level of spaces across (a) whole programmes of study and (b) students’ entire experience of being at university, than at the level of the specific pedagogical interaction.

  • Hasn’t this whole conversation exploded, or at the very least fundamentally challenged, the conventional idea of a university campus?

Julianne: It has! The idea of a ‘university campus’ may also be different, depending on what your own university context is. Coming from a US liberal arts background, my initial mental image of a ‘campus’ is very different from the revised version that is in my mind’s eye after studying and working at universities in the UK. As technology has become a large part of the university experience, the conventional idea of a university campus should now include digital/online spaces, too. 

Sue: Successful examples of hybrid modes of learning are set to continue, so yes. But this also means we need to continue to review learning spaces that are not timetabled. We need to provide learning space for students to engage online; not all will have a space at home or reliable digital access, or it is too far to go home and then take an in-person class the same afternoon. Where lectures are scheduled online, students may value learning together using one screen or personal screens and headsets. In the classroom, planning a flexible space is important, being able to reconfigure seating plans to suit the needs of the class and activities. Long rows of heavy tables and chairs are not conducive to interactivity and spontaneous communication.  

Brett: Yes, I think that the idea of the university campus is being challenged profoundly, resulting in rearguard actions by some stakeholders as a form of defence. The attempts to make campuses ‘sticky’ are but one example of this.

Lesley: I would agree that it has – in some quarters – reinforced an already prevalent idea that the physical campus is obsolete or in need of ‘reinvention’. However, I would caution against an assumption that because universities managed to stay operational while fully remote, it is something to pursue post-pandemic. This was an emergency response, not an active choice, and it brought with it a large number of disadvantages to students and academic staff. Our own study at UCL into the impacts on academic and professional services staff revealed many tensions, stresses and difficulties encountered by staff remote working, with evidence of differential impacts on women and those with less workspace (https://www.ucl.ac.uk/ioe/departments-and-centres/centres/ucl-knowledge-lab/current-research/ucl-moving-online-teaching-and-homeworking-moth). Research has also shown that the pivot to online had negative effects on students in terms of alienation, lack of engagement and social support.

I would be highly critical of ‘discourses of inevitability’ which state that as a result of the pandemic, the role of the material campus and face-to-face engagement should be challenged. While remote engagement may have a limited place, I would argue that the pandemic has in fact underscored the vital importance of being physically together on campus, in terms of engagement in study, and also in terms of social contact, identity and depth and richness of experience.  

Dr Brett Bligh is a Lecturer in the Department of Educational Research, Lancaster University, and Director of the Centre for Technology Enhanced Learning. He is co-Editor of Studies in Technology Enhanced Learning and co-ordinator of the CL-SIG group dedicated to discussing uses of the Change Laboratory approach in higher education settings. His research interrogates the nexus of technology mediation, physical environment, and institutional change in higher education. Brett’s work prioritises Activity Theory conceptions of human practice, and interventionist methodologies. For further details about Brett’s work see his staff profile here.

Sue Beckingham is a Principal Lecturer and LTA Lead in Computing. In addition to teaching at undergraduate and postgraduate level, Sue has an academic development leadership role where she provide support and guidance relating to learning, teaching and assessment. In 2017 she was awarded a National Teaching Fellowship. She is also a Fellow and Executive Committee Member of the Staff and Educational Development Association. For details of Sue’s publications and other activities, see her staff profile here.

Professor Lesley Gourlay is a professor at the UCL Knowledge Lab, currently working in the intersection of Science and Technology Studies and Education, drawing on phenomenological perspectives and approaches. Her current project, funded by a Leverhulme Major Research Fellowship Grant MRF-2020-35 (Sept 2021 – 2024), focusses on ‘The Datafied University: Documentation and Performativity in Digitised Education’. She is currently working on a new monograph for Bloomsbury Academic, with a working title of ‘The University and the Algorithmic Gaze: A Postphenomenological Perspective’. For more, see Lesley’s staff profile here.

Julianne K Viola is a postdoctoral Research Associate at the Centre for Higher Education Research and Scholarship (CHERS). Julianne leads the Belonging, Engagement, and Community (BEC) and contributes to educational research and evaluation efforts across College, and is a developer of the Education Evaluation Toolkit. Previously, Julianne completed her doctoral research at the Department of Education, University of Oxford, on how adolescents develop their civic identities in the digital age, conceptualisations of citizenship, and the interplay of social media and technology on youth civic identity. For details of Julianne’s publications and other activities, see her staff profile here.


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Landscapes of Learning for Unknown Futures: Prospects for Space in Higher Education Reflections on Networks Symposium, 26 April 2023

by Sam Elkington and Jill Dickinson

Wednesday April 26 saw the launch of the SRHE ‘Landscapes of Learning for Unknown Futures: prospects for space in higher education’ symposium series, delivered in partnership with series co-convenors Professor Sam Elkington and Dr Jill Dickinson. This blog was compiled and edited by Sinead Murphy.

The intention of this Symposium Series is to bring together leading voices and space-based research from across the field to encourage critical discussion and debate with a view to generating and encapsulating key insights around contemporary landscapes of learning in HE. Traditionally, the needs of learning spaces have been often pushed into the background of institutional planning, decision-making, and curriculum design in favour of other, more visible performance measures of the student experience. Now the changing requirements of learning spaces are top of the agenda for university leaders, estates teams, and practitioners who must recognise and understand how learning can take place anytime and anywhere and, therefore, imagine new and radical strategies for student-centred, sustainable campus design.

We offer the concept of ‘learning landscape’ as a basis on which to explore how universities can use different ideas about learning spaces to reflect changing preferences, incorporate digital technologies, and critically consider future possibilities. This Symposium Series presents opportunities for key stakeholders to discuss and debate  new possibilities for pedagogy, technology, and learning spaces. Enacted through separate, hybrid symposium events, and structured through the prism of one of three thematic lenses – networks, flexibilities, and assemblages – the Series has been informed by a ‘Kaleidoscope of Notions’ (Wang et al, 2011) for interrogating theoretical and applied perspectives and priorities for future learning spaces.  We aim to encourage an overarching reflexive conversation with, and for, the sector.

Networks

The initial Networks themed symposium charted a focus shift in HE. It recognised that the contemporary learning landscape needs to be considered less in terms of singular learning spaces and more in terms of how spaces are becoming increasingly connective, permeable, networked, and interwoven (both physically and digitally) to provide inclusive and adaptive learning environments.

In her keynote address, Professor Lesley Gourlay offered a critical take on the concept of networks in HE learning and teaching. She highlighted an overemphasis on connection (defined in terms of interlinkages between discrete nodes) and the mediating role of technology in associated learning processes. Noting the inseparability of physical and digital space in and for learning, Lesley argued for the need to push beyond now established post-digital configurations of space and knowledge generation, towards a conceptualisation of ‘lived’ learning encounters as being more-than-digital, situated within an unfolding meshwork of formal and informal spaces. Lesley drew upon the work of Tim Ingold to animate her view of the meshwork of intertwined learning spaces in HE, pointing to the need to retain three critical components of the learning landscape:  ephemerality, co-presence with others, and the significance of finding seclusion and stillness. From this perspective, the spaces ‘between-the-lines’ possess value for students in their coming-to-know about their subjects, as well as themselves, offering what Lesley described as ‘fugitive spaces’; fleeting yet meaningful assemblages of space and practice that help students to navigate the increasing sprawl of HE campuses and their digital appendages.

In her talk, ‘Mattering, meaning making and motivation: building trust and respect through multimodal social learning communities’, Sue Beckingham shared insights from work exploring how social media can be used to support student mattering, helping to mediate intentional communicative action and trust across formal and informal spaces for learning. Drawing on the ideas of ‘bonding’ and ‘bridging’ social capital, Sue challenged us to question assumptions we can sometimes make about the concept of mattering, it being more than an exercise in fostering social connections between individual learners. Sue’s work provided a compelling empirical basis for utilising multimodal strategies to help students understand what is expected of them in spaces both on and off campus. For Sue, such strategies function as ‘gestures’ that encourage, and model for, relational practices through shared experiences where students have learned to work cooperatively across contexts and boundaries. 

Dr Julianne K Viola’s talk, ‘Nurturing meaningful connection in a new era of learning’, introduced longitudinal research that began before the pandemic and continued through periods of online and hybrid delivery, as well as taking in the more recent return to campus. Julianne’s research sought better understanding of the factors that influence students’ ability to navigate their university settings and build meaningful connections with campus space(s) and student communities. By encompassing student experiences prior to, during, and post-pandemic, Julianne provided unique insight into what matters most for students in building and maintaining a sense of belonging and community across different modes of delivery and experience. Key findings highlighted the significant impact that the lack, or absence, of physical contact with space, and the limited ability to connect and socialise with others, had on student engagement and motivation in, and for, their learning. Further insights pointed to the prevalence and persistence of certain structural barriers – viewed in terms of how certain physical (campus) and virtual spaces are set up and utilised – that can undermine or weaken meaningful connections for students. Supporting similar insights shared in Sue Beckingham’s earlier talk, students reported a positive or enhanced sense of belonging and community with their university settings when a mix of formal and informal spaces were available to them as ‘touch points’ in their wider experiences. Crucially, this merging of spaces points to the affective dimension of networked space as a means of nurturing meaningful connections for students on both an individual and collective level.

In his talk ‘Physical learning spaces and networked landscapes of learning: Prismatic mediations’, Dr Brett Bligh problematised how physical learning spaces mediate networked landscapes of learning, arguing that physical spaces exhibit multiple mediation on what is expected and made possible for students and educators therein. Brett challenged the established logic of ‘built pedagogy’, and associated proliferation of solutions in modern campus development, on the grounds that such solutions are typically based on a model of deploying different types of learning spaces to mediate certain forms of educational practice. 

Brett was quick to highlight the limiting nature of such an attitude towards learning space and how it encouraged certain ways of interacting and speaking about space production. Brett’s view is that, in the practice realities of learners and educators, such activities constitute a wider learning landscape comprised of a range of environments, people, social structures, and resources. It is within these ‘mediations’ that physical learning spaces are appropriated, and their agentic qualities and rhythms revealed. Building on established research, Brett made the case for an alternative language for conceptualising how space is a “mediating factor” within the actual practices of HE that is based around six core concepts, wherein space is understood to be transparent, enabling, stimulating, associative, cognitively integrated, and socially integrated. Whereas earlier research conveys distinctly normative views on space, focused largely on stability, this alternative framework is oriented towards encouraging stakeholders to reflect on their experiences and explore future possibilities within their institutions. Brett wants the associated vocabulary to support reflection, re-thinking, and re-conceptualisation – as stakeholders use it to explore their experiences and aspirations together.  

In the afternoon panel discussion contributors were given licence to expand, elaborate, and cross-examine the work presented with the aim of considering more deeply the ‘prospects for space’. Discussion identified the importance of connection, mattering, belonging, and a clear need to move away from performative paradigms in learning space and campus design towards a more participative paradigm of practice. Such a paradigm shift would acknowledge the rhythms of connections, of continuities and discontinuities in space, of working socially and solitarily, identifying, and intentionally inviting touchpoints that converge at the boundaries of experience (physical, virtual, and emotional). New strategies for enabling learning and accommodating the multiple demands on today’s students necessitate a rethinking of the  uses and locations of learning space. Increasingly, this will require universities, educators, and students to be flexible and network-minded in how they seek out, and bring together, formal and informal activities in an environment that recognises that learning can take place any time, in either physical and/or virtual spaces.

The powerful insights emerging from this first symposium have encouraged us to think about how we can help scaffold the spaces that students are already using for learning. We can draw on their experiences of using these locations and technologies to adopt student-centred approaches to designing landscapes of learning that extend across and beyond the campus. Our next symposium considers these, and related, ideas through the lens of Flexibility: we will explore how learning is situated relative to the demands of students for greater control in fitting their studies around their learning needs and preferences, as well as other aspects of their lives. Such a view implies a necessity for widening and loosening of the boundaries of conventional learning spaces to provide greater potential flexibility in how, where, and when learning happens. We hope that you will join us on 14th June, online or in person at SRHE’s offices, to continue this conversation.

Sam Elkington is Professor of Learning and Teaching at Teesside University where he leads on the University’s learning and teaching enhancement portfolio. Sam is a PFHEA and National Teaching Fellow (NTF, 2021). He has worked in Higher Education for over 15 years and has extensive experience working across teaching, research and academic leadership and policy domains. Most recently Sam worked for Advance HE (formerly the Higher Education Academy) where he was national lead for Assessment and Feedback and Flexible Learning in Higher Education. Sam’s most recent book (with Professor Alastair Irons) explores contemporary themes in formative assessment and feedback in higher education: Irons and Elkington (2021) Enhancing learning through formative assessment and feedback London: Routledge.

Dr Jill Dickinson is an Associate Professor in Law at the University of Leeds. As a SFHEA, Jill was also selected as a Reviewer for the Advance HE Global Teaching Excellence Awards, and she has been shortlisted for National Teaching Fellowship. A former Solicitor, specialising in property portfolio management, Jill’s dual research interests are around place-making and professional development, and her work has been recognised in the Emerald Literati Awards for Excellence. Jill holds a number of editorial roles, including board memberships for Teaching in Higher Education and the Journal of Place Management and Development. She has recently co-edited a collection entitled Professional Development for Practitioners in Academia: Pracademia which involves contributions from the UK and internationally, and is being published by Springer. Jill has also co-founded communities of practice, including Pracademia in collaboration with Advance HE Connect.


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SRHE Digital University: what’s on in 2023

by Janja Komljenovic, Katy Jordan, and Jeremy Knox (SRHE DU Network Co-Convenors)

From 2023, the Digital University (DU) network is launching a new strategy to connect its members, collaborators, and friends. We hope this new way of working will motivate and stimulate debates around everything digital in higher education.

We will organise the network’s work and events along three themes each year, chosen to reflect key issues in research and teaching currently. Each will last about four months, but sometimes activities arising from the different themes will overlap. DU convenors will organise a launching event for each theme. We invite our members, friends, and anyone interested to propose sessions, seminars, webinars, workshops, etc, for any of the three themes. We will try to organise these events in the timeframe of the particular theme. The DU network will, therefore, act as a platform for anyone to contribute to discussions about digital higher education.

In 2023, the DU network will focus on the following themes:

Post-digital university (January to April) – please contact Jeremy Knox (jeremy.knox@ed.ac.uk)

This theme invites discussion of the concept of the postdigital in higher education, where the term refers to a broad rethinking of assumed distinctions between technology and society, and a blurring of boundaries between the human and the digital, the informational and the biological. The postdigital engages specifically with our current state of technological development, where digital technologies appear to be both ubiquitous, but also increasingly invisible, as they sink down into the mundane activities of everyday (educational) life. This theme encourages discussion of what these new postdigital relationships mean for practice and research in higher education.

The webinar planned for this theme (Spring 2023, date to be confirmed) will be the launch of two new books in the Postdigital Science and Education book series: Postdigital Ecopedagogies: Genealogies, Contradictions, and Possible Futures and Bioinformational Philosophy and Postdigital Knowledge Ecologies. During the session, the four authors – Petar Jandrić, Michael Peters, Sarah Hayes, and Derek Ford – will present a brief overview of the projects, before inviting responses from an invited panel: Alex Means, Amy Sojot, Greg Misiaszek, Christine Sinclair, and Lesley Gourlay. This session will then open to discussion with the audience.

Social media in higher education (May to August) – please contact Katy Jordan (klj33@cam.ac.uk)

We are hoping to hold an in-person event on the theme of social media in higher education in the summer (date to be confirmed). This will be convened by Katy Jordan, in collaboration with Mark Carrigan. We welcome suggestions for presentations and discussion topics – we are particularly interested in the following topics as a starting point, but very much open to other ideas too, so please do get in touch if you are interested.

  • The role of algorithms in mediating scholarly communication
  • Social media and research impact
  • The academic social media ecosystem – post-Twitter

The political economy of EdTech (September to December) – please contact Janja Komljenovic (j.komljenovic@lancaster.ac.uk)

This theme is inviting discussion around interests, power relations and institutions that structure EdTech. The theme is quite broad. A few indicative interests are the following:

  • Techno-scientific and techno-political future imaginaries of digital higher education
  • The role of different actors in digitalising universities: edtech companies, financial investors, and policy entrepreneurs
  • Governing higher education with digital data versus governance of digital data in higher education
  • What are digital assets in higher education and why they matter
  • Who controls and uses user data collected at universities, what are the impacts?

The two webinars planned in this theme are:

  • 21 September 2023: Universities and unicorns – new forms of value in digital higher education with Janja Komljenovic, Sam Sellar, Morten Hansen, and Ben Williamson

This free event is open for booking, please click here to find our more and register.

  • 9 November 2023: EdTech futures with Rebecca Eynon, Klint Kanopka, Kathryn Moeller and Neil Selwyn (convened by Janja Komljenovic)

This free event is open for booking: please click here to find out more and register .

If you would like to propose an event or a speaker for any of the themes, please feel free to contact the named network convenor as indicated above. We hope to hear from you.

In future, we will announce the themes for next year at the SRHE Annual Conference in December, at the DU network meeting. We will continue to stay in touch about DU network activity (including the dates for upcoming events as they are confirmed) via SRHE mailings.

Janja Komljenovic is a Senior Lecturer and Director of the Higher Education Research and Evaluation at Lancaster University in the UK. She is also a Research Management Committee member of the Global Centre for Higher Education, with headquarters at the University of Oxford. Janja’s research focuses on the political economy of knowledge production and higher education markets. She is especially interested in the relationship between the digital economy and the higher education sector; and in digitalisation, datafication and platformisation of knowledge production and dissemination. Janja is published internationally on higher education policy, markets and education technology.

Katy Jordan is a Senior Research Associate at the Faculty of Education, University of Cambridge. She holds a PhD from the Institute of Educational Technology at the Open University, UK. Her research interests broadly sit at the intersection of educational research, educational technology and internet studies, and she has published research on a range of topics, including social media in higher education, massive open online courses, and gender equity through educational technology.

Jeremy Knox is Senior Lecturer and Co-director of the Centre for Research in Digital Education at the University of Edinburgh. His research interests include the relationships between education, data-driven technologies and wider society, and he has led projects funded by the ESRC and the British Council in the UK. Jeremy’s published work includes Posthumanism and the MOOC (2016), Artificial Intelligence and Inclusive Education (2019), The Manifesto for Teaching Online (2020), Data Justice and the Right to the City (2022), and AI and Education in China (2023).


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Critically analysing EdTech investors’ logic in business discourse

by Javier Mármol Queraltó

This blog is based on a presentation to the 2021 SRHE Research Conference, as part of a Symposium on Universities and Unicorns: Building Digital Assets in the Higher Education Industry organised by the project’s principal investigator, Janja Komljenovic (Lancaster). The support of the Economic and Social Research Council (ESRC) is gratefully acknowledged. The project introduces new ways to think about and examine the digitalising of the higher education sector. It investigates new forms of value creation and suggests that value in the sector increasingly lies in the creation of digital assets.

In the context of the current SARS-COVID-19 pandemic, the ongoing process of digitalisation of education has become a prominent area for social, financial and, increasingly, (critical) educational research. Higher education, as a pivotal social, economic, technological and educational domain, has seen its activities drastically affected, and Universities and the multitude of people involved in them have been forced to adapt to the unfolding crisis. HE researchers agree both on the unpreparedness of countries and institutions faced by the pandemic, and on its potential lasting impact on the educational sector (Goedegebuure and Meek, 2021). In as much as educational technologies (EdTech) have been brought to the fore due to their pivotal role in the enablement and continuation of educational practices across the globe, EdTech companies and investors have also become primary financial beneficiaries of these necessary processes of digitalisation. The extensive use and adoption of EdTech to bridge the gap between HE professionals and students due to the application of strict social distancing measures has been welcomed by investors as an opportunity for EdTech to establish themselves as key players within an educational landscape under a process of assetisation (Komljenovic, 2020, 2021). Investors and EdTech are scaffolding new digital markets in HE, reshaping the conceptualisation of universities, HE and the sector itself more generally (Williamson, 2021; Komljenovic and Robertson, 2016). In this brief entry, I focus on EdTech investors’ discourses, owing to the potential of such discourses to shape the future of educational practices broadly speaking.

Within the ‘Universities and Unicorns’ ESRC-funded project, this exploratory research (see full report) aimed at unveiling the ideological uses of linguistic, visual and multimodal devices (eg texts and charts) deployed by EdTech investors in a variety of texts that have the potential, due to their circulation and goals, to shape public understandings of the role of Educational Technologies in the unfolding crisis. The research was conducted deploying a framework anchored in Linguistics, specifically cognitive-based approaches to Critical Discourse Studies (CL-CDS; eg Mármol Queraltó, 2021b). A central assumption in this approach is that language encodes construal: the same event/situation can be alternatively linguistically formulated, and these can have diverse cognitive effects in readers (Hart, 2011). From a CL-CDS perspective, then, texts can potentially shape the way that the public think (and subsequently act) about social topics (cf Watters, 2015).

In order to extract the ideologies underlying discourse practices carried out by HE investors, we examined qualitatively a variety of texts disseminated in the public and semi-private domains. We investigated, for example, HolonIQ’s explanatory charts, interviews with professionals and blog entries (eg Charles MacIntyre, Alex Latsis, Jan Lynn-Matern), and global financial reports by IBIS Capital, BrightEye Ventures, and EdTechX, among several others. Our main goal was to better understand how EdTech investors operationalised discourse to shape the imageries of the future in the relationship between HE institutions, EdTech and governance. In line with CDS approaches, we examined the representations of social actors in context using van Leeuwen’s (2008) framework, and more in line with CL-CDS, we also operationalised the analysis of metaphorical expressions indexing Conceptual Metaphors, and Force dynamics. Force-dynamics is an essential tool deployed to examine how the tensions between actors and processes within business discourse are constructed (see Oakley, 2005).

Our study yielded important findings for the critical examination of discourse processes within the EdTech-HE-governance triangle of influences. In terms of social actor representation (whose examination also included metaphor), the main findings are:

  • EdTech investors and companies are rendered as opaque, abstract collectives, and are positively represented as ‘enablers’ and ‘disruptors’ of educational processes.
  • Governments are rendered as generic, collective entities, and depicted as necessary funders of process of digital transformation.
  • Universities or HE institutions are mainly negatively represented as potential ‘blockers’ of processes of digital transformation, and they are depicted as failing their students due to their lack of scalability and flexibility.
  • Individuals within HE institutions are identified as numbers and increasing percentages within unified collectives, students routinely cast as beneficiaries in ‘consumer’ and ‘user’ roles, while educators are activated as ‘content providers’.
  • Metaphorically, the EdTech sector is conceptualised as a ‘ship’ on a ‘journey’ towards profit, where HE institutions can be ‘obstacles along a path’ and the global pandemic and other push factors are conceptualised as ‘tailwinds’.
  • The EdTech market is conceptualised as a ‘living organism’ that grows and evolves independent of the actors involved in it. The visual representations observed reinforce these patterns and emphasise the growth of the EdTech market in very positive terms.

The formulation of ‘push’ and ‘pull’ factors is also essential to understand the discursively constructed ‘internal tensions’ within the sector. In order to examine these factors, we operationalised Force-dynamics analysis and metaphor, which allowed us to arrive to the following findings:

  • Push factors identified by investors driving the EdTech sector include the SARS-COVID19 global pandemic, the digital acceleration being experienced in the sector prior to the pandemic, the increasing number of students requiring access to HE, and investors’ actions aimed at disrupting the EdTech market.
  • Pull factors encouraging investment in the sector are conceptualised in the shape of financial predictions. The visions put forward by EdTech investors become instrumental in the achievement of those predictions.
  • The representation of the global pandemic is ambivalent and it is rendered both as a negative factor affecting societies and as a positive factor for the EdTech sector. The primary focus is on the positive outcomes of the disruption brought about by the pandemic.
  • Educational platforms are foregrounded in their enabling role and replace HE institutions as site for educational practice, de-localising educational practices from physical universities.
  • Students and educators are found to be increasingly reframed as ‘users’ and ‘content providers’, respectively. This discursive shift is potentially indicative of the new processes of assetisation of HE.

On the whole, framing business within the ‘journey’ metaphor entails that any entities or processes affecting business are potentially conceptualised as ‘obstacles along the path’, and therefore attributed negative connotations. In our case, those entities (eg governments and HE institutions) or processes (eg lack of funding) that metaphorically ‘stand in the way of business’ are automatically framed in a negative light, potentially affording a negative reception by the audience and therefore legitimising actions designed to remove those ‘obstacles’ (eg ‘disruptions’). EdTech companies and investors are represented very positively as ‘enablers’ of educational practices disrupted by the SARS-COVID19 pandemic, but also as ‘push factors’ in processes of digital acceleration within the ‘speed of action is speed of motion’ metaphor. In the premised, ever-growing EdTech sector, those actors and processes that ‘slow down’ access to profits (or processes providing access to profit) are similarly negatively represented. The conceptualisation of the SARS-COVID-19 global pandemic in this context reflects ‘calculated ambivalence’. This ambivalence was expected, as portraying the pandemic solely as a relatively positive factor for the HE sector would be in extreme detriment to EdTech investors’ activities. Our findings reflect that, while the global pandemic is initially represented as a very negative factor greatly disrupting societies and businesses, those negative impacts tend to be presented in rather vague ways and in most occasions the result of the disruption brought about by the pandemic is reduced to changes in the modality of education experienced by learners (from in-person to online education). We have found no significant mention of social or personal impacts of the pandemic (eg deaths and scenarios affecting underrepresented social groups), where the focus has been mainly on the market and the activities within it. Conversely, while the initial framing of the pandemic is inherently negative, we have seen in several examples above that the pandemic is subtly instrumentalised as a ‘push factor’, which serves to accelerate digital transformation and is hence a positive factor for the EdTech sector. In a global context of restrictions, containment measures and vaccine rollouts, it is especially ideologically relevant to find the pandemic instrumentalised as a ‘catalyst’, or as an important player in a ‘experiment of global proportions’. Framing the pandemic in such ways detaches the audience from its negative connotations, and serves to depict EdTech companies and investors as involved in high-level, complex processes that abstract the millions of diverse victims to the pandemic. Ultimately, in the ‘journey’ towards profit, the SARS-COVID-19 is a desired push factor, also realised as a ‘tailwind’, which facilitates the desired digital acceleration.

On the whole, our research demonstrated that social actor representation and the distinction between push/pull factors are crucial sites for the analysis of EdTech discourse. EdTech’s primary focus is on the positive outcomes of the disruption brought about by the pandemic. In this context, educational platforms are foregrounded in their enabling role and replace HE institutions as site for educational practice, de-localising educational practices from physical universities. Subsequently, students and educators are found to be increasingly reframed as ‘users’ and ‘content providers’ respectively. We argue that this subtle discursive shift is potentially indicative of the new processes of assetization of HE and reflects more broadly a neoliberal logic.

Javier Mármol Queraltó is a PhD candidate in Linguistics in Lancaster University. His current research deals with the multimodal representations of discourses of migration in the British and Spanish online press. He advocates a Cognitive Linguistic Approach to Critical Discourse Studies (CL-CDS), and is working on a methodology that can shed light on how public perceptions of social issues might be influenced by both the multimodal constraints of online newspaper discourse and our shared cognitive capacities. He is also interested in the multimodal and cognitive dimensions of discourses of Brexit outside the UK, news discourses of social unrest, and the marketisation/assetisation processes of HE.


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What makes a good SRHE Conference abstract? (some thoughts from a reviewer)

by Richard Davies

Dr Richard Davies, co-convenor of SRHE’s Academic Practice network, ran a network event on 26 January 2022 ‘What makes a good SRHE Conference abstract?’. A regular reviewer for the SRHE Conference, Richard also asked colleagues what they look for in a good paper for the conference and shared the findings in a well-attended event.

Writing a submission for a conference is a skill – distinct from writing for journals or public engagement. It is perhaps most like an erudite blog. In the case of the SRHE conference, you have 750 words to show the reviewer that your proposed presentation is (a) worth conference delegates’ attention, and (b) a better fit for this conference than others (we get more submissions than the conference programme can accommodate so it is a bit competitive!).

Think of it as a short paper, not an abstract

It is difficult to summarise a 5-6000 word paper in 750 words and cover literature, methodology, data and findings. As a reviewer, I often find myself unsatisfied with the result. It is better to think of this as a short paper, that you can present in 15 minutes at the conference. This means focussing on a specific element of your study which can be communicated in 750 words and following the argument of that focus through precise methodology, a portion of your data, and final conclusions. Sure, tell the reviewers this is part of a large study, but you are focusing on a specific element of it. The short paper will then, if well written, be clear and internally coherent. If I find a submission is neither clear nor coherent, then I would usually suggest rejecting because if I cannot make sense of it then I will assume delegates will not be able to as well.

Practical point: get a friend or colleague to read the short paper – do they understand what you are saying? They don’t have to be an expert in higher education or even research. As reviewers, most of us regularly read non-UK English texts, as an international society we are not expecting standard English – just clarity to understand the points the author is making. Whether UK-based or international, we are not experts in different countries’ higher education systems and so do not assume the reviewer’s prior knowledge of the higher education system you are discussing

Reviewer’s judgement

Although we work to a set of criteria, as with most academic work, there is an element of judgement, and reviewers take a view of your submission as a whole. We want to know: will this be of interest to SRHE conference delegates? Will it raise questions and stimulate discussion? In my own area of philosophy of education, a submission might be philosophically important but not explicitly about higher education; as a result I would tend to suggest it be rejected. It might be suitable for a conference but not this conference.

Practical point: check you are explicitly talking about higher education and how your paper addresses an interesting area of research or practice. Make sure the link is clear – don’t just assume the reviewers will make the connection. Even if we can, we will be wary of suggesting acceptance.

Checking against the criteria

The ‘Call for Papers’ sets out the assessment criteria against which we review submissions. As a reviewer, I read the paper and form a broad opinion, I then review with a focus on each specific criterion. Each submission is different and will meet each criterion (or not) in a different way and to varying degrees. As a reviewer, I interpret the criterion in the light of the purpose and methodology of the submission. As well as clarity and suitability for the conference, I also think about the rigour with which it has been written. This includes engagement with relevant literature, the methodology/methods and the quality of the way the data (if any) are used. I want to know that this paper builds on previous work but adds some original perspective and contribution. I want to know that the study has been conducted methodically and that the author has deliberated about it. Where there are no data, either because it is not an empirical study or the paper reports the initial phases of what will be an empirical study, I want to know that the author’s argument is reasonable and illuminates significant issues in higher education.

Practical point: reviewers use the criteria to assess and ‘score’ submissions. It is worth going through the criteria and making sure that you are sure that it is clear how you have addressed each one. If you haven’t got data yet, then say so and say why you think the work is worth presenting at this early stage.

Positive news

SRHE welcomes submissions from all areas of research and evaluation in higher education, not just those with lots of data! Each submission is reviewed by two people and then moderated, and further reviewed, if necessary, by network convenors – so you are not dependent on one reviewer’s assessment. Reviewers aim to be constructive in their feedback and to uphold the high standard of presentations we see at the conference, highlighting areas of potential improvement for both accepted and rejected submissions.

Finally, the SRHE conference does receive more submissions than can be accepted, and so some good papers don’t make it. Getting rejected is not a rejection of your study (or you); sometimes it is about clarity of the submission, and sometimes it is just lack of space at the conference.

Dr Richard Davies is an academic, educationalist and informal educator. He is primarily concerned with helping other academics develop their research on teaching and learning in higher education. His own research is primarily in philosophical approaches to higher educational policy and practice. He co-convenes SRHE’s AP (Academic Practice) Network – you can find out more about the network by clicking here.


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Guiding principles for supporting BTEC students

by Chris Bayes

At an SRHE ‘Student Access and Experience Network’ online conference on 19 November 2020, I and colleagues who lead the National Education Opportunities Network (NEON) Working Group on ‘Supporting BTEC students’ were privileged to speak about the development of our Group. We also introduced colleagues to the Guiding Principles publication we have recently produced in partnership with Pearson, the UK’s largest awarding body, whose vocational qualifications include Edexcel NVQ and BTEC from entry level to Higher National Diplomas. This blog provides an overview of the development of the Group, our publication and our proposed next steps to support BTEC learners’ progression into higher education.

The beginnings of the Group: NEON, why BTEC learners, and how we developed Guiding Principles

Our Group is one of a number of Working Groups co-ordinated by NEON. NEON is a professional organisation supporting those involved in widening access to higher education. Its Working Groups are led by members and bring colleagues from the widening participation (WP) sector together to take forward a specific agenda or area of practice.

The ‘Supporting BTEC Students’ Working Group was formed in 2018, following a successful initial conference hosted that summer by Brunel University. The conference sought to explore issues around the progression, retention and success of students accessing HE via the BTEC pathway. At our first meeting in September 2018, we invited guest speakers from Association of Colleges, Pearson and UCAS, who gave contrasting views on the post-16 qualifications landscape in England and the role of the BTEC qualification within this. The meeting itself was extremely well attended with around 70 colleagues present. As a NEON Executive member, I was particularly pleased to see the number of teacher colleagues taking part in this meeting – our membership has historically consisted of WP practitioners based in institutions and those working on the UniConnect collaborative outreach programme.  This showed that we were covering an issue which was hugely topical across the sector.

The last decade has seen an increase in the number of learners progressing to higher education having studied a BTEC qualification. One in four students currently gaining access to HE have taken a BTEC National, about 100,000 students. There is a clear correlation between students studying BTEC qualifications and socio-economic status; research undertaken in 2016 by the Social Market Foundation showed 47% of students entering higher education from the most disadvantaged areas (Q1) are BTEC holders.

As a Group, we wanted to work to support the access, progression and success of BTEC students.  Over the course of the past two years, we have refined our focus to developing our Guiding Principles publication, written for colleagues working with BTEC students at each stage of the student lifecycle.

Our Guiding Principles

Following our first meeting, we developed some terms of reference for the Group. Our initial thinking was to develop resources to support teachers and advisors for student progression and to capture the scope of activity taking place to support BTEC learners at each point of the student lifecycle. We are still compiling this information and so if you have an example of practice you would like to share, please let us know!

As the group evolved, we decided to focus on our meetings as opportunities to share practice with invited guest speakers and have used this knowledge to shape our Guiding Principles.  Abstracts of each of these principles are provided below.

  • Championing fair higher education admissions practices for BTEC learners – Dr Alex Blower (University of Portsmouth)

One of the guiding tenets of the NEON Supporting BTEC Students Working Group is to champion fair admissions practices by universities. The group contends that BTEC students, who are often first in their family to attend university, should not have to dig for information about course entry requirements or face additional barriers. It argues that BTEC qualifications should feature as prominently as A levels in prospectuses, and websites, as they are the second most common qualification used for university entrance in the UK. The Group campaigns to make entry requirements/eligibility criteria clear and accessible to BTEC students at all UK HE providers, including Russell Group institutions and those with higher entry tariffs. BTEC learners should be able to establish their eligibility for an undergraduate degree quickly and easily, without the need for them to make further enquiries. If BTEC qualifications aren’t accepted due to course content, the group argues that this should be clearly indicated. The group believes that uniformity and transparency in admissions practices across the sector is a prerequisite to equitable access to Higher Education for BTEC students.

  • Conducting meaningful outreach activity with BTEC learners in schools and colleges – Rebecca Foster (University of East Anglia)

One of the biggest barriers to vocational students entering HE is that pre-entry activity run by Recruitment and Outreach professionals is targeted towards A level students, rather than being focused on their needs. The pre-entry guiding principle champions the need for staff working with students’ pre-entry to be inclusive of vocational learners. This is especially important as learners studying vocational qualifications are often from the most underrepresented backgrounds. Therefore an inclusive approach is paramount, especially from a widening participation perspective. Through raising awareness of the important but sometimes nuanced differences between BTEC and A level learners such as curriculum, learning style, learner identity and learning environment, important changes in promotional language, bespoke events and CPD for college staff can be put in place. The group hopes this will culminate in more vocational learners being aware of HE as an opportunity to them and for practitioners to be equipped to provide appropriate advice and guidance to support their progression.

  • Supporting the transition and student success of BTEC students in higher education – Rebecca Sykes (University of Leeds)

Research shows that BTEC students entering university are more likely to be from a widening participation background, have lower progression and retention rates, be at different starting points in terms of academic preparedness and understanding assessment expectations in HE, and that a sense of belonging is one of the biggest challenges facing this cohort. Our third guiding principle, focusing on transition, attainment and retention, uses the core principles of identify, evaluate, share and embed, to create an environment where BTEC students succeed during their studies and beyond. Valuable, informative and engaging conversations in the group meetings and across conference sessions, has allowed open discussions about the barriers facing this cohort of students, enabling us to recognise how practitioners can be instrumental in their own institutions to help overcome these challenges.

  • Understanding the needs of BTEC students through engagement with research – Chris Bayes (Lancaster University)

There is a lack of effective knowledge exchange between policy makers, practitioners and researchers active in the field of widening participation.  With reference to the progression, retention and success of students accessing university via a BTEC pathway, we have identified gaps in terms of knowledge transfer between practitioners and teachers working with applicants prior to university, and academics working with these students when they are at university. Some traditional universities have been guilty of reinforcing a deficit model perception of BTEC students. For many degree programmes, BTEC students’ prior learning has better prepared them for the progression into HE. By supporting the development of reflective practitioners across the sector, our Working Group is ensuring that staff are able to support today’s increasingly diverse student population, regardless of their prior academic background.

Further information

PDF copies of our Guiding Principles publication can be found via the NEON website – https://www.educationopportunities.co.uk/resources/research/. To find out more about Working Group, please visit https://www.educationopportunities.co.uk/programmes/working-groups/supporting-btec-students/ or join our LinkedIn Group – https://www.linkedin.com/groups/8805592/

The Department of Education is undertaking a consultation exercise to review post-16 qualifications at level 3 in England. The consultation proposes a new system for Level 3 qualifications that creates a dual route based on A Levels and T Levels. This proposed new landscape does not therefore see a separate role for BTEC qualifications, which at present offer learners a route into either higher education or employment. If you care about safeguarding the future of the BTEC, you can access this consultation via the following link: https://consult.education.gov.uk/post-16-qualifications-review-team/review-of-post-16-qualifications-at-level-3/. The deadline for this consultation is 15th January.  We will be working with Pearson to deliver a practice-sharing event showcasing case study examples of how the BTEC qualification supports learners at each stage of the student lifecycle.  Should you wish to be involved in this, please get in touch via c.bayes@lancaster.ac.uk .

SRHE member Chris Bayes has worked in the field of Widening Participation (WP) since 2007, holding practitioner and managerial roles in WP teams at a number of universities and previously leading a number of collaborative partnerships in NW England.  Chris is a research-active practitioner and his research paper ‘Blurred Boundaries – Encouraging greater dialogue between Student Recruitment & Widening Participation’ appeared in the Forum for Access & Continuing Education (FACE)’s 2019 Conference publication. Chris has been an Executive Board member of the National Education Opportunities Network (NEON) since 2015 and has acted as Chair of NEON’s ‘Supporting BTEC students’ Working Group since this was established in 2018.


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From corona crisis management to ‘new normal’ – a Danish university educational perspective

by Helle Mathiasen

This is one of a series of position statements developed following a conference on ‘Building the Post-Pandemic University’, organised on 15 September 2020 by SRHE member Mark Carrigan (Cambridge) and colleagues. The position statements are being posted as blogs by SRHE but can also be found on The Post-Pandemic University’s excellent and ever-expanding website. The statement by Helle Mathiasen can be found here.

This year, in many ways, we have all become richer with the transition of campus-based teaching to online teaching. However, it has also been a challenge for most educators and students, as explained in The evaluation of online teaching in Spring 2020 (published in Danish on 18 September 2020, to be translated to English this Autumn). Much of traditional teaching had to be quickly changed, which often resulted in digitalisation of the regular campus-based teaching without regard to the changing conditions of communication.

This type of teaching was called emergency teaching, which is important to keep in mind when planning and implementing teaching in coming semesters. Going forward, the path from emergency education to a ‘new normal’ needs to be critically and reflexively explored. There was rarely time among educators to reflect critically on the didactic choices they made in haste. The teaching had to be provided immediately but now we need to take time to reflect on our decisions, since Autumn teaching is already organized and currently being implemented. It may still be in a ‘state’ of ‘crisis’, but it is important that the solutions planned and implemented this Spring may not necessarily be able to draw the ‘new normal’. Surveys about students’ experiences of ‘emergency teaching’ tell about serious consequences, which result in low motivation, great frustration and explicit need for more interaction. 

Management is aware of the challenges posed by the digital transformation from technical, organizational, educational and strategic perspectives. 

Using a communication theoretical approach, we can open up an important discussion, focusing on the communicative possibilities when we are physically present (f2f) compared with net-mediated communication in its broadest sense. There are, so to speak, more communicative connectivity options compared to net-mediated communication, both with synchronous and asynchronous communication. Teaching is in this theoretical frame defined as a specific form of communication, whose underlying intention is to effect change by the students, who direct their attention toward the communication. It is the engineered context which brings about the possibility for the activation/ continuation of learning processes, hence knowledge construction. 

Together with the communicative perspective related to teaching, we can discuss the concept of ‘good teaching’. By good teaching we mean teaching in the presented theoretical framework, where students and educators have the opportunity to communicate. That is, both ways, and not just one-way communication. It is thus about focusing on the social dimension through communication (dialogue, plenary/group discussions). It is about providing the opportunity for social sparring and reflection – and the opportunity to ‘check’ one’s professionalism with fellow students and educators. It is about being able to immerse oneself professionally and actively participate in the social community. Being with others on campus is part of student identity building and their development towards professional people.

Increased online learning risks instrumentalising teaching to reduce it to a more or less rigid template, where time and activities are set and spontaneous discussions are tight. This may mean that the development of independence, autonomy, co-determination skills and academic bildung are given more difficult conditions in which to develop. We must pay close attention to when online teaching is more often suited to more factual knowledge and the lowest taxonomic levels, where to reach the higher levels of analysis, synthesis and creativity as well as deeper professional discussions, it is more difficult to get it to work online.

We need to think about what is teaching quality and use the knowledge/research that is in the field – so that we can offer students a variety of teaching and learning environments that provide students with the best conditions to learn what is required according to curricula. That may include online teaching, but in a critical reflective format and not with an approach where emergency teaching becomes the ‘new normal’. The digital tools and platforms are important to have access to, but indeed not enough. The attention for a didactical part is crucial, when redesigning courses into online environments and mixed f2f and online teaching environments. It requires renewed concrete attention to support the educators’ didactic development. It also requires support for students and educators when it comes to developing the opportunities for unfolding communication and knowledge sharing.

This is an invitation to discuss the communicative and educational perspective on the currently developmental digital transformation.

Helle Mathiasen is professor at the University of Copenhagen, Department of Science Education, Denmark. Her primary research interest lies currently within the field of communication forums: internet and computer-mediated, various forms of face-to-face communication forums as well as hybrid forms. This field is joined with the concepts of learning, teaching, pedagogy and didactics. The current focus of her research is on the themes of the organisation of teaching, communication environments, and learning perspectives