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Teaching students to use AI: from digital competence to a learning outcome

by Concepción González García and Nina Pallarés Cerdà

Debates about generative AI in higher education often start from the same assumption: students need a certain level of digital competence before they can use AI productively. Those who already know how to search, filter and evaluate online information are seen as the ones most likely to benefit from tools such as ChatGPT, while others risk being left further behind.

Recent studies reinforce this view. Students with stronger digital skills in areas like problem‑solving and digital ethics tend to use generative AI more frequently (Caner‑Yıldırım, 2025). In parallel, work using frameworks such as DigComp has mostly focused on measuring gaps in students’ digital skills – often showing that perceived “digital natives” are less uniformly proficient than we might think (Lucas et al, 2022). What we know much less about is the reverse relationship: can carefully designed uses of AI actually develop students’ digital competences – and for whom?

In a recent article, we addressed this question empirically by analysing the impact of a generative AI intervention on university students’ digital competences (García & Pallarés, 2026). Students’ skills were assessed using the European DigComp 2.2 framework (Vuorikari et al, 2022).

Moving beyond static measures of digital competence

Research on students’ digital competences in higher education has expanded rapidly over the past decade. Yet much of this work still treats digital competence as a stable attribute that students bring with them into university, rather than as a dynamic and educable capability that can be shaped through instructional design. The consequence is a field dominated by one-off assessments, surveys and diagnostic tools that map students’ existing skills but tell us little about how those skills develop.

This predominant focus on measurement rather than development has produced a conceptual blind spot: we know far more about how digital competences predict students’ use of emerging technologies than about how educational uses of these technologies might enhance those competences in the first place.

Recent studies reinforce this asymmetry. Students with higher levels of digital competence are more likely to engage with generative AI tools and to display positive attitudes towards their use (Moravec et al, 2024; Saklaki & Gardikiotis, 2024). In this ‘competence-first’ model, digital competence appears as a precondition for productive engagement with AI. Yet this framing obscures a crucial pedagogical question: might AI, when intentionally embedded in learning activities, actually support the growth of the very competences it is presumed to require?

A second limitation compounds this problem: the absence of a standardised framework for analysing and comparing the effects of AI-based interventions on digital competence development. Although DigComp is widely used for diagnostic purposes, few studies employ it systematically to evaluate learning gains or to map changes across specific competence areas. As a result, evidence from different interventions remains fragmented, making it difficult to identify which aspects of digital competence are most responsive to AI-mediated learning.

There is, nevertheless, emerging evidence that AI can do more than simply ‘consume’ digital competence. Studies by Dalgıç et al (2024) and Naamati-Schneider & Alt (2024) suggest that integrating tools such as ChatGPT into structured learning tasks can stimulate information search, analytical reasoning and critical evaluation—provided that students are guided to question and verify AI outputs rather than accept them uncritically. Yet these contributions remain exploratory. We still lack experimental or quasi-experimental evidence that links AI-based instructional designs to measurable improvements in specific DigComp areas, and we know little about whether such benefits accrue equally to all students or disproportionately to those who already possess stronger digital skills.

This gap matters. If digital competences are conceived as malleable rather than fixed, then AI is not merely a technology that demands certain skills but a pedagogical tool through which those skills can be cultivated. This reframing shifts the centre of the debate: away from asking whether students are ready for AI, and towards asking whether our teaching practices are ready to use AI in ways that promote competence development and reduce inequalities in learning.

Our study: teaching students to work with AI, not around it

We designed a randomised controlled trial with 169 undergraduate students enrolled in a Microeconomics course. Students were allocated by class group to either a treatment or a control condition. All students followed the same curriculum and completed the same online quizzes through the institutional virtual campus.

The crucial difference lay in how generative AI was integrated:

  • In the treatment condition, students received an initial workshop on using large language models strategically. They practised:
  • contextualising questions
  • breaking problems into steps
  • iteratively refining prompts
  • and checking their own solutions before turning to the AI.
  • Throughout the course, their online self-assessments included adaptive feedback: instead of simply marking answers as right or wrong, the system offered hints, step-by-step prompts and suggestions on how to use AI tools as a thinking partner.
  • In the control condition, students completed the same quizzes with standard right/wrong feedback, and no training or guidance on AI.

Importantly, the intervention did not encourage students to outsource solutions to AI. Rather, it framed AI as an interactive study partner to support self-explanation, comparison of strategies and self-regulation in problem solving.

We administered pre- and post-course questionnaires aligned with DigComp 2.2, focusing on five competences: information and data literacy, communication and collaboration, safety, and two aspects of problem solving (functional use of digital tools and metacognitive self-regulation). Using a difference-in-differences model with individual fixed effects, we estimated how the probability of reporting the highest level of each competence changed over time for the treatment group relative to the control group.

What changed when AI was taught and used in this way?

At the overall sample level, we found statistically significant improvements in three areas:

  • Information and data literacy – students in the AI-training condition were around 15 percentage points more likely to report the highest level of competence in identifying information needs and carrying out effective digital searches.
  • Problem solving – functional dimension – the probability of reporting the top level in using digital tools (including AI) to solve tasks increased by about 24 percentage points.
  • Problem solving – metacognitive dimension – a similar 24-point gain emerged for recognising what aspects of one’s digital competences need to be updated or improved.

In other words, the AI-integrated teaching design was associated not only with better use of digital tools, but also with stronger awareness of digital strengths and weaknesses – a key ingredient of autonomous learning. Communication and safety competences also showed positive but smaller and more uncertain effects. Here, the pattern becomes clearer when we look at who benefited most.

A compensatory effect: AI as a potential leveller, not just an amplifier

When we distinguished students by their initial level of digital competence, a pattern emerged. For those starting below the median, the intervention produced large and significant gains in all five competences, with improvements between 18 and 38 percentage points depending on the area. For students starting above the median, effects were smaller and, in some cases, non-significant.

This suggests a compensatory effect: students who began the course with weaker digital competences benefited the most from the AI-based teaching design. Rather than widening the digital gap, guided use of AI acted as a levelling mechanism, bringing lower-competence students closer to their more digitally confident peers.

Conceptually, this challenges an implicit assumption in much of the literature – namely, that generative AI will primarily enhance the learning of already advantaged students, because they are the ones with the skills and confidence to exploit it. Our findings show that, when AI is embedded within intentional pedagogy, explicit training and structured feedback, the opposite can happen: those who started with fewer resources can gain the most.

From ‘allow or ban’ to ‘how do we teach with AI?’

For higher education policy and practice, the implications are twofold.

First, we need to stop thinking of digital competence purely as a prerequisite for using AI. Under the right design conditions, AI can be a pedagogical resource to build those competences, especially in information literacy, problem solving and metacognitive self-regulation. That means integrating AI into curricula not as an add-on, but as part of how we teach students to plan, monitor and evaluate their learning.

Second, our results suggest that universities concerned with equity and digital inclusion should focus less on whether students have access to AI tools (many already do) and more on who receives support to learn how to use them well. Providing structured opportunities to practise prompting, to critique AI outputs and to reflect on one’s own digital skills may be particularly valuable for students who enter university with lower levels of digital confidence.

This does not resolve all the ethical and practical concerns around generative AI – far from it. But it shifts the conversation. Instead of treating AI as an external threat to academic integrity that must be tightly controlled, we can start to ask:

  • How can we design tasks where the added value lies in asking good questions, justifying decisions and evaluating evidence, rather than in producing a single ‘correct’ answer?
  • How can we support students to see AI not as a shortcut to avoid thinking, but as a tool to think better and know themselves better as learners?
  • Under what conditions does AI genuinely help to close digital competence gaps, and when might it risk opening new ones?

Answering these questions will require further longitudinal and multi-institutional research, including replication studies and objective performance measures alongside self-reports. Yet the evidence we present offers a cautiously optimistic message: teaching students how to use AI can be part of a strategy to strengthen digital competences and reduce inequalities in higher education, rather than merely another driver of stratification.

Concepción González García is Assistant Professor of Economics at the Faculty of Economics and Business, Catholic University of Murcia (UCAM), Spain, and holds a PhD in Economics from the University of Alicante. Her research interests include macroeconomics, particularly fiscal policy, and education.

Nina Pallarés is Assistant Professor of Economics and Academic Coordinator of the Master’s in Management of Sports Entities at the Faculty of Economics and Business, Catholic University of Murcia (UCAM), Spain. Her research focuses on applied econometrics, with particular emphasis on health, labour, education, and family economics.


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The SRHE Digital University Network: A Decade of Trends and Future Directions

by Katy Jordan, Janja Komljenovic and Jeremy Knox

The SRHE Digital University Network was launched in 2012, with a view to present “critical, theorised and research-based perspectives on technologies in higher education”. As the landscape of digital technologies being used in different ways across the higher education sector is subject to change over time, we took the opportunity through the 2023 SRHE conference session to reflect on what the Digital University means and think about the future of the network. We invite you to contribute to this debate and participate in our future events.

Looking back

From 2013 onwards, the Digital University had been included in the annual SRHE conference themes. We drew upon the archive of SRHE conference papers on the website, to look for patterns and themes in papers associated with the theme over the past decade. From the archive, we gathered 122 papers under the Digital University theme. We noted details like the date, authors, location, and research methods for each paper. To gain an overview of the types of topics covered, each paper was tagged with up to three keywords, which were visualised as a network to see thematic clusters.

Looking at the yearly distribution of Digital University papers, there are typically 10 to 15 papers each year. In 2015 and 2021, there were more, in the latter case possibly because of a focus on online learning due to the Covid-19 pandemic. Examination of the research methods used showed that mixed methods approaches are particularly important, with a wide range of methods being used, including digital methods.

The network analysis of keywords suggested that the topics covered in the papers broadly fall into six clusters: EdTech and learning design, Critical perspectives, Institutional perspectives, Literacies and multimodality, Online and blended learning, and Social media and identity. Over the ten years, some clusters stayed the same, while others, like ‘Social media and identity’ and ‘literacies and multimodality,’ were more common in the early years.

Co-occurrence network of topic keywords associated with the papers within the sample. Node size is scaled according to frequency, and nodes are colour-coded according to clusters.

Discussing the network

We hope that the analysis can be the start of a wider conversation with the Digital University Network community, about what the Digital University means and where to focus activities in the future. We have launched a blog site for the network, which includes the short paper reporting the analysis, acts as an archive for information about previous events, and creates a space for comments about the future. We will also use the blog site as a place to post information about future events – so we would encourage readers to ‘subscribe’ to the blog, in order to keep up-to-date about future events.

Future plans

In 2023, the network held events on topics including sociotechnical imaginaries in education, universities and unicorns – new forms of value in digital higher education,, and the political economy of EdTech. For 2024, in addition to responding to suggestions from the community, events will be planned around social media in higher education, STS in studying ‘the digital’ in higher education, and research methods and the Digital University.

If you are interested in topics related to the Digital University network, please do visit the blog, and (i) comment to let us know about topics you would like to see covered by the network in the future, and (ii) subscribe to the blog to receive notifications about future events, at:  https://srhedigitaluniversity.wordpress.com/

Dr. Katy Jordan is a Lecturer in the Department of Educational Research at Lancaster University, where she is a member of the Centre for Technology-Enhanced Learning. Her research interests broadly focus on the use of technology in a range of educational contexts and has published extensively in the field, with particular interest in relation to digital scholarship, open education and equity.

Dr. Janja Komljenovic is a Senior Lecturer at Lancaster University in the UK. She is also a Research Management Committee member of the Global Centre for Higher Education with headquarters at the University of Oxford. Janja’s research focuses on the political economy of knowledge production and higher education markets. She is especially interested in the relationship between the digital economy and the higher education sector; and in digitalisation, datafication and platformisation of knowledge production and dissemination. Janja is published internationally on higher education policy, markets and education technology.

Dr. Jeremy Knox is Associate Professor of Digital Education at the Department of Education, University of Oxford, and an Official Fellow of Kellogg College. His research interests include the relationships between education, data-driven technologies, and wider society, and he has led projects funded by the ESRC and the British Council in the UK. Jeremy has previously served as co-Director of the Centre for Research in Digital Education at the University of Edinburgh.


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Academics in the Digital University

By Ibrar Bhatt

I was honoured to organise, introduce and chair this SRHE digital university network event on 22 February 2019 at Queen’s University Belfast. It was the second Digital University Network event to take place here at Queen’s and I hope that it becomes a new tradition for both the SRHE and QUB.

The event hosted three papers, from varying perspectives, to discuss the issue of digitisation and how it has affected the professional work of academics. Since most research on digitisation tends to focus on students, there is now a justifiably growing body of work which examine the impact of digitisation on academics, especially in light of new practices of knowledge production, knowledge distribution, and, more broadly, academic identity formation in current times. In other words, what it means to be an academic and to do academic work.

The event began with the team of the ESRC funded ‘Academics Writing’ project (David Barton, Mary Hamilton (both Lancaster), and myself (QUB)), outlining how digital media and digitisation policies are shaping the knowledge-producing work and professional lives of academics in new and unexpected ways. One focus of this talk was email and how to manage it and experience it as part of professional life in academia. Much of the discussion which emerged was around how universities are managed and how, if at all, academic labour is divided. You can read more about this project’s findings in our new book Academics Writing. I worked on this project and found that it was a great induction into the academic working life!

This was followed by Katy Jordan’s (Open University) paper, which drew on three of her recent projects. The projects  focused on academics’ use of social media platforms for networking, how these engender different types of impact, different types of professional connections and relationships, and how these relate across different discipline groups. Notably, one of Katy’s many findings is that academic online spaces are not ‘democratising’ spaces, but rather spaces where hierarchies are reflected and in some cases algorithmically perpetuated.

Mark Carrigan’s (Cambridge) paper explored how the proliferation of platforms is reshaping social life, particularly in relation to the social sciences and their role within and beyond the university. Among the various perspectives critically explored by Mark were ‘project time’ in academic work, ‘amplification-itis’ where pursuit of online popularity is an end in itself, and overall ’acceleration’ in the academy as a result. You can find out more about Mark’s work here.

The papers together presented arguments about how many of these new practices, brought about through digitisation but also given impetus by deeper changes such as the marketisation and massification of HE, are becoming key indicators against which academic professional success is being measured, with online profiles being factored into an academic’s reputation and potential to influence their own field. This event, therefore, critically explored some of the challenges faced by new and established researchers in understanding what the ‘digital university’ portends for the future of the academic workforce and for scholarly work in general. The scope is quite vast so we hope to cover this theme again in future events to include more international perspectives.

All three sets of slides for the papers are available here.Ibrar Bhatt is a Lecturer in Education at Queen’s University Belfast, a member of the SRHE’s Governing Council, and a convener of its Digital University Network. His recent publications include the following monographs published by Routledge/T&F: Assignments as Controversies: Digital Literacy and Writing in Classroom Practice and (co-authored) Academics Writing: The Dynamics of Knowledge Creation. He tweets at @ibrar_bhatt


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The Digital University, Social Justice and the ‘public good’

By Helen Crump

The event organised by the SRHE Digital University Network in Belfast on 16 February focused on the theme of social justice and the ‘public good’ and how the ‘digital’ plays out when these concepts are (re)framed within the context of digital citizenship, digital literacy and open learning. The three speakers reflected critically on the concrete challenges and material struggles that digitisation entails and provided a space for developing dialogue.

In relation to digital literacy, Professor Mark Brown of Dublin City University highlighted the proliferation of models and frameworks that exist across Europe, the UK and the USA that aim to capture the nature of digital literacy and offer suitable ways to intervene and thereby produce the skills and competencies deemed necessary to live, learn and work successfully in the knowledge economy. He problematised these in relation to the tension between public and private good. Furthermore, he also noted that Continue reading


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Two information revolutions

Gavin Moddie

Gavin Moodie

by Gavin Moodie

As mooc mania approached its peak, the president of edX Anant Agarwal claimed in his video launching the platform on 2 May 2012 that ‘Online education for students around the world will be the next big thing in education. This is the single biggest change in education since the printing press’.

The claim was repeated many times and indeed had been anticipated 15 years earlier in 1997 by the management guru Peter Drucker who claimed: ‘Thirty years from now the big university campuses will be relics. Universities won’t survive. It’s as large a change as when we first got the printed book.’

http://www.forbes.com/forbes/1997/0310/5905122a.html

That seemed improbable since university lectures have been as important in the five and half centuries since the invention of printing as they presumably were for the three and a half centuries before Gutenberg. Continue reading