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Do we really empower sabbatical officers to be the voice of students?

by Rebecca Turner, Jennie Winter & Nadine Schaefer

Student voice is firmly embedded within the architecture of universities, with multiple mechanisms existing through which we (as educators) can ‘hear’, and students can ‘leverage’ their voice.  The notion of student voice is widely debated (and critiqued – see Mendes & Hammett, 2023), and whilst relevant to this blog post, it is not what we seek to focus on here. Rather we focus on one of the primary figureheads of student voice within universities – the sabbatical officer – and consider how they are empowered to represent the ‘voice’ of their peers to their university.

Sabbatical officers are elected by the student body to represent their interests to the wider university community. They are leaders and trustees of their student union – semi autonomous organisations that operate alongside universities to advocate for the student body (Brooks, Byford & Sela 2016).  As elected student representatives, sabbatical officers sit on high-level university committees where student voice is ‘required,’ making the rapid transition from a student in a lecture hall, to a voice for all. Though this is an anticipated move, it is potentially challenging. Becoming a sabbatical officer is the accumulation of a hard-fought election campaign, which commonly builds on several years of working with their students’ union alongside their undergraduate studies (Turner & Winter, 2023).

In collaboration with the NUS, and with the support of a small grant from the Staff and Educational Development Association (SEDA), we undertook a national survey to develop contemporary insights into the work of elected sabbatical officers. Sabbatical officers were clearly keen to share their experiences as we achieved responses from 59% of student unions affiliated to the NUS. We also undertook interviews with a sample of sabbatical officers (n=4) and permanent student union staff (n=6) who supported them during their time in office. Here we reflect on headlines emerging from this study, to place a brief spotlight on the work of sabbatical officers. 

What a busy year (or two!)

Sabbatical officers were often negotiating multiple, potentially competing, demands – as this survey respondent reflected when invited to comment on the main challenges they faced:

‘Getting up to speed with the fast-moving world of [being] a sabbatical officer and the many roles I had (sabb, trustee, leader, admin and campaigner)’.

Sabbatical officers had a long list of responsibilities, including jobs inherited from their predecessor, union and university commitments, as well as the commitments they made through their own manifestos.  Attending university committees to give the student voice took considerable time, with many questioning the value of the time spent in meetings:

It’s very much the case that you are in a room for two hours where you will be speaking for, I don’t know, two minutes. So sometimes it seems very boring to get involved with those random conversations which have very little to do directly with student experience.’ SO1

It was a common theme that sabbatical officers were silent during these meetings, waiting for the brief interlude when they were invited to speak. Leading us to question both where their agency as student representatives lay in these committees, and how they could effect change in this space, when their engagement was limited. A concern shared across survey respondents, for example:

‘I’m in a huge number of meetings which significantly reduces the amount of time I have to work on manifesto objectives.’

With a jobs list (and a diary) that echoed that of many Vice Chancellors (though with considerably less experience in HE), sabbatical officers reported engaging in trade-offs for who they worked with, whose voice was heard and opinions sought, to balance the demands of their role.  As this sabbatical officer reflected, this could leave the wider student body questioning their actions:

‘[Students] want to see the battle happening.  What they don’t want to see, is me sit for three hours and hash out the middle ground with some members of staff who probably aren’t going to change their mind.’ SO2

Finding their voice

Though given a seat at high level tables, respondents did not always feel at ease speaking up, the sentiments of this respondent were repeated many times in our data:

‘I think the hardest part is, we are sitting on committees with individuals who have worked here for years.  We’re never going to have that same knowledge, so that makes it quite a challenge um to be able to understand the ins and outs of the university and the institution, and the politics.’ SO3

We did question whether the expectation to engage in these spaces may further reinforce the inequalities in student leadership highlighted by Brooks et al (2015).  However, sabbatical officers were not working alone. Permanent officers played an important role, helping them, for example, to decode paperwork and plan their contributions. Leadership allies, who may, for example, provide early access to meeting paperwork to aide preparation, or coach sabbatical officers in advance of meetings, assisted sabbatical officers to find their voice:

I think the university has been really accommodating giving me the heads up on things that I could then have a bit more time to read up on things and to improve my knowledge.’ SO4

Developing effective support networks was essential; through these networks they gained the knowledge needed to contribute confidently in ‘university’ spaces. However, this took considerable time and resulted in many reprioritising their work. They focused on activities deemed essential (which were many!) with other areas of the work being streamlined to ensure promised commitments could be fulfilled (Turner & Winter, 2023). 

The time taken for sabbatical officers to get up to speed was discussed at length by those serving a second term, which as this respondent noted, was ‘when the real work got done.’   They had learnt the ropes, and as another Sabbatical Officer (SO) reflected:

‘There’s a lot of stuff [to learn] when you come into this role.  I think sabbatical officers do well if they are re-elected because they’ve had to learn a lot.’ SO2

‘Knowing the route to achieve my goals’

Our data captured the committed and driven nature of this (overlooked and overworked) constituent of the HE community. Though working in challenging circumstances, they embraced opportunities to influence policy and practice. Successes were based on the support they received and the strategies they developed to undertake their work. The value of an effective handover from their predecessor cannot be overlooked and permanent student union staff provided much needed continuity and support. Sabbatical officers drew on their student representatives to provide the eyes on the ground and engaged with senior leaders to develop their understanding of how universities work and through these individuals they grew in confidence to speak in front of diverse audiences.  As individuals, many respondents performed their roles with tenacity, approaching their work both pragmatically and innovatively. Yet the time limited nature of this role added pressure and delineated what could be achieved:

‘Knowing the route to achieve my goals was difficult because it requires knowing what exactly you want before you’ve even started the job [so that you can] achieve what you want in year.’

This prompted us to question the sustainability of the sabbatical officer role; realistically who can manage, at this early stage in their career, the breadth of demands placed on them for more than a short period of time?

Promoting the voice of sabbatical officers?

As pedagogic researchers, we have a final, curious observation to make regarding the dearth of systematic research into this field of HE. Student unions have a long history; reference is still made to the activism and uprise of the 1960s (Klemenčič 2014). As a community we lament how student voice activities have become the realm of quality assurance, and question whether students have become politically apathetic (Raaper, 2020). The re-positioning of student unions has increased accountability and encouraged partnership working with their affiliated university (Brooks et al, 2016; Squire 2020). This leads us to question how relevant it is to continue to look backwards and talk of how students’ unions used to operate in the past. As the sector becomes increasingly diverse and how students engage with HE becomes more fragmented, we need to play closer attention to students’ unions to ensure they are supported to function effectively and represent the interest of students. 

Dr Rebecca Turner is an Associate Professor in Educational Development at the University of Plymouth, UK.  Alongside her interest in student voice and representation, Rebecca’s research addresses themes relating to inclusivity, student success and widening participation. 

Professor Jennie Winter is Dean of Teaching and Learning and Professor of Academic Development at Plymouth Marjon University, a National Teaching Fellow, and a Principal Fellow of the UK Higher Education Academy. She holds numerous external roles, contributes to international pedagogic research, and her work has been utilised by the European Commission and presented globally.

Dr Nadine Schaefer is an Educational Developer at the University of Plymouth. Her research interests include student voice, student engagement and wider quality assurance issues in HE. Nadine is a Senior Advance HE Fellow (SFHEA).


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How do we enable transformative university transitions?

by Rita Hordósy

The Covid-19 pandemic meant a ‘swift and acute’ disruption to student experiences through the ‘dissolution of the physical and social environment’, and immediate financial hardship experienced by many. The issues of student retention, success, connectedness, and feeling included remain pressing issues for current entrants. To look at what it means to become a university student and a graduate, and to understand these issues in the whole student lifecycle, it is useful to draw on experiences from before the pandemic. Using yearly interviews with 40 home, undergraduate full-time students who started their studies in 2013/2014, my research at an English northern red brick university (NRBU) focused on how students understood, and made sense of, their experiences of student life as they moved into, through, and beyond university. All outcomes (research reports and papers) of this project are available via this link.  

Through the market system, a homogenised university experience became something packaged and sold, with the social elements all being included in the price tag to market one particular version of being at university. However, university choice and participation is experienced differently in a system that remains stratified and socially segregated, with large variety in student budgets creating differential contexts for learning.  

University space and time 

To make sense of how the university space and time are felt by students, I conceptualised transformative university transitions as a dynamic, perpetual and uncertain series of changes and movements through time and space to become a university student, and subsequently a graduate. For James, NRBU and its city as the spaces for reflection are intricately linked to who he became throughout the four years of his BA and MA: 

You, kind of, realised the limits of yourself and you realised the potentials of yourself, and that means that it harbours a weird significance, (…) that, kind of, roots you here. Not as intimate as it is your home, but as a second home of a place where you can feel like you belong, and that it is your city. James, fourth interview 

The overall university time is often understood based on the cycles of the academic year, chronicling how their approach changed to the wider community, their own learning and their future. Assessing her university time, Mary discusses the complex interlinks of exploring questions of identity, her relationships to others, and shifting focus on her university studies:   

I think I can’t imagine my life if I hadn’t gone [to university]. (…) It’s made me the way I am, I think. I absolutely loved Uni. Each year was so different as well, for me it was quite distinct. The first year was sort of a bit mental and kind of discovering who I was and all that… Second year was probably the worst. (…) I got a First but I don’t know, I think the change from the first year felt difficult. (…) I tried to calm down a bit in the second year but I went too far and I just had a boring time. And then third year I kind of had a bit of a balance between the two. (…) my life here was set up and I liked the house, and I was in a good relationship, do you know what I mean? And the course was getting really good and the dissertation…

[Mary, fourth interview]

The changing foci – as discussed below – of becoming social, academic, and a university graduate can be understood as stressors, where budgeting constraints and financial futures cut across all else, and can cause constant friction for the poorest students. Similarly, physical and mental ill-health of students, their families and friends, sometimes with tragic outcomes, can have a profound impact on their experience and outcomes.   

Social aspects of acclimatisation 

Although the first academic year is characterised by a sense of arrival, the new environment, timeframe, concepts, rules and especially new peers make university transitions emotionally overwhelming. The predominant stress factor throughout this period relates to the social requirements of university life, with the first few weeks even more tumultuous. However, centring living in university halls, joining sport clubs and other extracurricular participation can be exclusionary through high costs or basing it on excessive alcohol consumption. 

Finding a university community is key: the experience of being a student is constructed in social spaces, to be retained through the friendships made, ‘who I’ll keep in touch with forever’ [Chris, fourth interview]. The importance of peer groups relates to solving everyday issues and information gaps, support in their studies, and learning from and about each other in a broad sense, as Olivia points out: 

I think just learning off people has been, like, probably the most important thing actually, and not even from studies. (…) the people that you meet and the groups that you go to, through university, things you feel that become really important to you.

[Olivia, fourth interview] 

Upon finding a social fit within the university community, students talk about seeing beyond the initially perceived homogeneity and coming to appreciate the diversity across the institution. This then allows them to ‘stick out’, but also orientate themselves towards their academic duties.  

Learning to be academic 

Given learning experiences exist on a continuum within the life course, students will initially attempt to adapt their (often unsuitable) learning and revision techniques, whilst also grappling with a new learner identity. Upon gaining some level of familiarity and comfort with how the university operates, the academic aspects start falling into place. This tends to coincide with the second year, where the narrower and deeper focus on the subject area is compared to the broad and disjointed nature of the first academic year. 

To conquer the complex and unbounded nature of university knowledge, most students start actively prioritising and being selective on the basis of perceived importance within and between modules, tailoring the academic experiences to their needs. Students actively seek out more personalised relations with university staff and start go recognise the wide range of attitudes and interests of their tutors and lecturers. For instance, Kim discusses how her relationship with one of her lecturers changed over time: 

I think it definitely gets more friendly towards third year, there was one lecturer that we had in first year who was terrifying. (…) But then we’ve had her for a module this term and she just chats to people, she makes jokes in the lectures, she’ll show you pictures of her dog and stuff. I feel like they become a bit more friendly with you, as if you’re on the way to being on their kind of level intellectually maybe, as well as more mature.

[Kim, third interview]

Countering the alienation of the first academic year, second and especially third year students start to feel that they are known, and seen as individuals. The personalisation of learning along the clearly defined interests and the growing independence allow for creation of knowledge. Dissertations as capstones mean students become experts in an area they are passionate about: Aina, in her Masters year expressed her goal of ‘contributing to the actual field [of research] and just developing my career’ through a PhD. It is indeed through becoming passionate via the university studies, extracurricular activities, internships and part-time jobs that helps formulating career plans.

Towards becoming a graduate 

Throughout the final year, time once more becomes tumultuous, given the concerns around finishing university and figuring out what is next. As opposed to initial career ideas that looked at the ‘rest’ of the students’ lives, the later interviews saw their thinking focus on a shorter time-horizon. Robert tentatively embraces the uncertainty, keeping his options open: 

It’s not like I’m stuck down one route now. I’ve still got a whole load of different things to choose from, which is bad in a way, because it means I’ve got to make a decision at some point about what I’m going to do and it might be easier if someone just went “there, do that”.

[Robert, fourth interview]

This element of making important decisions prompts a distinction of ‘proper jobs’ versus ‘bog standard jobs’, with some graduates opting for ‘graduate gap years’. What some participants describe as a ‘random’, ‘bog standard’, ‘shitty’, or ‘normal’ job, tends to be in an industry not related to their degree: in catering, retail, service industry or the care sector. Such roles are considered short term, offer substantive flexibility for the graduate, do not require specific qualifications, and are not competitive – simply put, students are not invested in them. Conversely, graduate jobs are described as ‘real’, ‘adult’, ‘proper’, ‘a more academic’, a ‘career kind of’ job that they ‘would enjoy’. These are in sectors and industries they are striving to work in, and necessitate a degree and some specific skills. These competitive roles require flexibility from the graduate, but remunerate better, whilst also promising career progression. The ‘real’ jobs necessitate emotional investment and dedication, with constraints on leaving these roles. 

There are three key features of how graduates are thinking about their futures. First, they see themselves as graduates of their course at NRBU, hoping to work in a related sector, using their disciplinary knowledge or employing some specific skills they developed. Second, graduates aim to find an employer or role they can believe in, wanting to see the value of their work on a smaller scale and generally do good in the world – this is sometimes juxtaposed with prioritising earnings. For instance, Khaled in the third interview talks about a ‘materialistic view’ of ‘just doing [a job] because I’m getting money’ not fitting with how he ‘was brought up to think’, connecting this to his working-class background. Finally, they also reflect on their newfound confidence: in their abilities, them as people in social contexts, knowing their own strengths and weaknesses. It is this confidence that allows graduates to embrace the complexity of potential options and the trade-offs, as well as non-linear and serendipitous futures. As Amina suggested:   

I have changed, it’s been, I don’t know how to describe it, (…) I’m not the same person I was when I first initially started personality-wise. I’ve got so much more self-confidence in me as well, which I’ve never had and I’ve learned so much over the past three years (…) I’ve changed in every possible way someone could change.

[Amina, third interview] 

Recognising the multitude of dimensions at play, a diverse and interlinked set of future plans emerge, entangled in a commitment to personal concerns, values and identity, social relationships, belonging to a community and a place, as well as the wider structural constraints. Such limits are linked to financial insecurity and a sense of urgency to find a job, any job. Further, with fewer family connections future graduates are less likely to gain suitable work experience or help with job applications. 

How to enable transformative university transitions?  

Through their non-linear, multidimensional, and diverse transitions, this generation of students became (mostly) independent and (certainly) reflexive adults. University as a transformative space and time is much more than an investment into one’s human capital that should pay off as employment opportunities and earnings, or the way to fulfil short-term labour market needs. Graduates become engaged members of a broader community, gain substantive expertise in their chosen area of interest, and develop a broad plan for their futures.   

To foster transformative transitions for all, embracing the diversity in student and graduate experiences that also change over time is key. This means, first, knowing who students are, using sufficient scaffolding to make knowledge accessible, and fostering an inclusive university community. Second, a whole-institutional support provision throughout the student lifecycle that understands transitions as changeable and diverse could ensure more equitable access. Finally, stable and substantive non-repayable financial support is fundamental to level student experiences for those from poor backgrounds, especially in the context of the current cost of living crisis.     

SRHE member Rita Hordósy is a Nottingham Research Fellow at the University of Nottingham, and a co-convener of the SRHE Student Access and Experience Network. Her current research compares and contrasts the research / teaching nexus across European universities in Hungary, England and Norway. This blog is based on her recent paper ‘I’ve changed in every possible way someone could change’ – transformative university transitions’, in Research Papers in Education.

Twitter: https://twitter.com/rhordosy


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Student voice in UK Higher Education politics: NSS, TEF and boycotts

by Camille Kandiko-Howson

Higher education policy is increasingly becoming metrics-oriented, with rafts of self-declared ‘wonks’ joining researchers, academics, policy officers and journalists. Although national quantitative datasets have been  running for over a decade, relatively little research has come from them, particularly compared with the thousands of publications using the US National Survey of Student Engagement. However, as metrics have risen in importance, the national datasets are gaining prominence in policy and research. The UK National Student Survey (NSS) dominates because of its use in national league tables, and from 2016, its inclusion in the Teaching Excellence Framework (TEF). On the plus side, many institutions have used the data for improving the student experience, but it is also decried for driving a consumer-approach to higher education.

Boycotts Continue reading


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Exploring a ‘Sense of Belonging’ and Why It Matters in Higher Education

By Gill Mills and Caroline Jones

This was the first time we had attended an SRHE Event: we were optimistic and excited to experience and develop new knowledge aligned to the subject area of, ‘A sense of belonging within Higher Education’ and we were not disappointed. The SRHE venue provided an intimate but not intimidating environment where we were exposed to speakers covering a range of different elements that linked into the common theme. There was initial insight into the issues of admissions; clearing and contextual data from research delivered by Mansor Rezaian, from the Queen Mary University, then a qualitative exploration of non-traditional students’ journey into an elite university from Debbi Stanistreet of the University of Liverpool. Following these opening speakers there were opportunities for participant questions and answers and whilst we did not pose questions we found great value in listening to the elaborate and interesting discussions that took place. This part of the event created an academic community feel with professionals from across institutions, faculties and disciplines debating contextual dilemmas and experiences.

The latter part of the day Continue reading

Ian Kinchin


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Student evaluation of teaching: are we reaching for the wrong type of excellence?

By Ian Kinchin

Over twenty years ago Carr (1994: 49) wrote:

 ‘It is a shallow and false view of education and teaching which takes it to be a matter of the technical transmission of pre-packaged knowledge and skills in the context of efficient management’

However, it seems that this false view is still able obscure a more contemporary and research-informed views of teaching. The on-going drive for ‘teaching excellence’ still seems to focus on actions of the teacher that promote Carr’s ‘shallow view’. That is not to say that the student voice is not important, but we need to ensure that students are asked the right questions so that we do not promote student passivity as learners and do not subvert the student voice for purely political ends.

Fitzgerald et al (2002) wrote Continue reading