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Psychological Safety in the Doctoral Context

by Jayne Carruthers

The doctorate is a subjective experience demanding the re-evaluation of ways of thinking, the navigation of intense emotions, and the adaptation of behaviours by the candidate to achieve new learning goals, transforming the candidate from a consumer to a creator of knowledge. Candidates often face uncertainty and enter a state of liminality during this process, feeling caught between old beliefs and new insights, which can lead to discomfort and feeling ‘stuck’. To navigate this liminal space, candidates benefit from a change in perspective supported by transformative learning. While much of the focus in doctoral support is on the candidate avoiding negative experiences during this process, there is limited attention given to the candidate’s role of self-awareness and self-management. Reflexivity provides one such option to consider.

Reflexivity is a cognitive, or thinking, process that enables individuals to move beyond simple reflection, fostering self-awareness and exploring different options for progress. While candidates have demonstrated its usefulness in understanding their doctoral journeys, further research is needed on initiating and sustaining this process independently. This ability to learn and develop autonomously is essential, as doctoral programs require candidates to show evidence of becoming independent researchers. In organisational literature, reflexivity has been demonstrated to enhance information processing, helping employees understand what, why, and how of learning and change. It enables adjustments in both task execution and personal approach. Moreover, team psychological safety has been demonstrated to be crucial for effective team reflexivity. However, variations in terminology and definitions related to psychological safety limit the extension of this construct beyond the organisational context.

A body of conceptual research adopting a Theoretical Integrated Review (TIR) approach was conducted, with findings highlighting historical use, providing theoretical insights, and clarifying a generalised definition of psychological safety with relevance beyond the organisational setting. Psychological safety is an internal process that helps individuals manage distress, influencing their thoughts, feelings, and actions. It plays a crucial role in growth and development by connecting motivation and goal-directed behaviour, providing the opportunity for a generalised definition:

Psychological safety is a dynamic intrapsychic construct drawn on by individuals to mitigate actual or foreseen distress. The presence or absence of psychological safety is influenced by context, the individual’s existing psychological frames of reference, and current and future motives relating to an endeavour.

This understanding allows the absence or presence of psychological safety to be considered in broader contexts, including independent learning settings like doctoral programs. To explore this potential, a body of qualitative research was conducted with six volunteer PhD candidates enrolled at a regional Australian university awaiting feedback on their theses.

Using the vignette methodology technique to present short fictional scenarios regarding experiences of doctoral knowledge uncertainty, the researcher conducted semi-structured interviews to understand how doctoral candidates deal with knowledge uncertainty. This approach encouraged interviewees to discuss their experiences without the pressure of direct questions, facilitating open discussions about managing uncertainty. At the end of the interviews, findings from the conceptual research were shared, and feedback was gathered on their benefit as a basis for candidate support. The interviews were recorded, transcribed, and thematically analysed.

All six interviewees described experiences with knowledge uncertainty and agreed that the conceptual research findings on psychological safety could improve opportunities for candidate support and warranted further investigation. The analysis of the interviews revealed that the interviewees’ experiences of uncertainty stemmed from intrapersonal, interpersonal, and university governance-level interactions. While similarities existed based on stages in the doctoral program, no strong recurring theme of uncertainty emerged. Notably, the differences lay in how the interviewees discussed their experiences of uncertainty.

Some interviewees emphasised the importance of interpersonal support to help them progress:

… the Confirmation panel Chairperson insisted that I rework my research question … I found it confusing. I felt that I must have grossly mistaken something …. my supervisor just said, okay, well, rebuild methodology … I felt uncertain. But she was very encouraging and supportive … I got through the second time, no questions asked …                                                                                                                                                                                                 Interviewee Steve

… my methodology was underdeveloped … I was asked to resubmit this section to the confirmation panel … I was stressed about it having to be perfect because I thought failing would be the worst thing in the world.  … I remember that being a big thing … I was embarrassed, … an extra hurdle because no one else I knew needed to resubmit … my supervisors were empowering … they both said, redo what you need to … You’ll get through. You’re going to be okay.                                                                                                                                                                                                                                                 Interviewee Amy

Other interviewees’ narratives shifted from reflection to reflexivity, demonstrating self-awareness and developing metacognitive strategies to navigate their uncertainties.

So yeah, it was an unhappy period. It was a couple of months of really hating what I was, what I’d done to myself in choosing this particular topic…I just had to ride that wave, you know, think it through, think, really think about what I was doing and why I was doing it, what the product was, what the process was and what the result needed to be in the end. 

                                                                                                                                 Interviewee Julie

… a big part of my uncertainty was about paradigms … I couldn’t write my methodology. … I was just not convinced … if I can’t believe in these views about knowledge and reality, I can’t write about this stuff. So that was a hurdle …  I was sometimes reading without knowing what would come of it. … then it felt like, oh, this is it … what had been a major period of uncertainty had also been a cognitively shifting one that changed my perception of the world.                                                                                                                Interviewee Jack

The extracts illustrate how interviewees navigated uncertainties and liminal spaces, utilising various strategies to move forward. Some narratives show less use of self-awareness, relying on interpersonal support, while others reflect and use reflexivity as a proactive, independent approach to managing uncertainty.

Understanding psychological safety as a multi-dimensional construct and appreciating its demonstrated moderating effect on reflexivity in the workplace provides an opportunity for further investigation. The differences in interviewees’ narratives offer valuable insights regarding reflexivity and the doctoral experience of uncertainty, collectively establishing a basis for exploring psychological safety in the doctoral context.

Jayne Carruthers is a PhD candidate in SORTI, a research centre based in the School of Education at The University of Newcastle, Australia, where she works as a Research Assistant. With a background in Adult Education and Positive Psychology, she has a well-developed interest in fostering autonomous learners. Her PhD research explores psychological safety within doctoral learning and development. Her recent publications include “Conveying the learning self to others: doctoral candidates conceptualising and communicating the complexion of development”


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When research becomes an intervention: Insights from the Student 2025 project

by Ria Bluck

Within higher education, targeted interventions are used to improve the student experience, engagement, and academic outcomes. These initiatives tend to focus on increasing a sense of belonging, students’ confidence in their learning activities, and enhancing attainment. In some instances, these interventions are specifically tailored to support student groups which are underrepresented in higher education or are more likely to face challenges within their academic experience.

The Student 2025 project is an innovative four-year longitudinal project which follows the undergraduate journey of 100 students at Nottingham Trent University (NTU). Designed to capture the intricacies of the student experience, the project gathers data through conducting interviews and surveys with each participant three times a year.

Interestingly, the Student 2025 project itself appears to mirror qualities of an intervention in its own right. In the most recent data collection, where many of our students were due to graduate, the research team explored whether their participation in Student 2025 had affected their experience at NTU in any way. Students told us that they thoroughly enjoyed taking part in the project and that their involvement had positively affected both their university experience and their personal development. While the positive effects of taking part in research are widely recognised, the extent of the benefits reported by Student 2025 participants was particularly noteworthy.

Development of self-reflection skills

Most students in the sample found that Student 2025 had given them a space to reflect on their time at NTU in a way that they would not have done without the project. Having dedicated time to reflect helped them to understand their skills development, progress, and achievement over the course of their undergraduate degree – encouraging them to take note and be proud of their work.

Students also shared that reflecting on their experience each term enabled them to identify areas where they were struggling or that could use improvement. This regular reflection allowed them to be critical about what they could do better and what support they would need to get there. Having consistent interviews, often with the same interviewer, also created a sense of accountability. It encouraged some students to make changes as a result of their reflections, leading them to take proactive steps to improve their university experience. Not only did Student 2025 give students the opportunity to self-reflect, it also facilitated the development of self-reflection skills, helping them to do this more effectively.

Developing confidence

Several students shared that Student 2025 had considerably boosted their confidence. For some, this sense of confidence related to their overall experience at NTU, while for others, it centred on their social engagement and future prospects.

One student explained that they had joined Student 2025 to actively develop their public speaking skills. By their final term at university, they reported feeling much more comfortable speaking with others than when they first started at NTU. As well as this, a few students had gained confidence in using Microsoft Teams to communicate with others. One student highlighted that taking part in regular online interviews for Student 2025 had helped them to get used to this type of environment, boosting their confidence in their post-university job search.

An increased sense of belonging

A large focus of Student 2025 was to gain a deeper understanding of how students experience a sense of belonging at university and how this affects their undergraduate journey. It was therefore particularly interesting that students felt they had gained a greater sense of belonging at NTU as a result of their engagement with the project.

Participants told us that the project had made them feel more connected to the university, that they were a part of something meaningful, and were valued by NTU. A significant factor in this was how the project facilitated students in feeling heard and provided them with the opportunity to share impactful feedback. The team also worked hard to keep participants in the loop with the progress and impact of the project for this reason.

“Student 2025 has also added to my feelings of belonging and being valued at NTU, all in all a positive experience, I’m grateful to have taken part”.

An enhanced level of support

Many students in this project highlighted the therapeutic benefits of talking to someone who had no connection to their course or personal circumstances. Having an unbiased contact at the university provided a non-judgemental space where students could freely discuss their personal challenges in great detail.

Despite being experienced researchers, we participated in additional training, such as meeting with Student Support Services staff to learn how to best support students in distress. We guided students to think deeply about their experiences, signposting them to support where we felt it was necessary. Some students told us that, because of Student 2025, they had been able to reach out to services that they were previously unaware of – actively improving their access to NTU services, with the Student 2025 project acting as an extra layer of support.

How can the sector learn from Student 2025?

We anticipated that this project would produce a great number of impactful findings that would enhance our understanding of the undergraduate experience at NTU. What we did not anticipate was that the methodology itself would have such an impact on the students’ university journey.

The impact of Student 2025 on participants has exceeded expectations, with some sharing how it has been the highlight of their university experience and feeling extremely proud of their involvement. They have also developed a strong sense of care for the project and its potential impact, feeling that they have taken the time to advocate for students at NTU and have helped in enacting positive change for students like them.

“This has been a highlight of my university experience. It has helped me in becoming more reflective as an individual and recognise how much I have progressed. Taking part in this has made me proud of myself and I am grateful for the opportunity.”

The higher education sector could learn a great deal from the Student 2025 project, and the way it has enhanced the university experience for these students.

Longitudinal research is resource-intensive, but using elements of its methodology within interventions could replicate its benefits without the need for further extensive research. For instance, this could serve as an opportunity to reconsider how personal tutoring is used on courses, prioritising reflective activities that foster both a space for personal development and course feedback. Or how mentorship programmes could be introduced to enhance the experience of specific student groups.

It is clear that students value consistent and personalised interactions with staff members throughout their university journey. Finding ways to embed this could enhance student confidence, a sense of belonging, and self-reflection – as has been reported within the Student 2025 project.

Ria Bluck is an Educational Research and Evaluation Specialist at Nottingham Trent University with a breadth of experience exploring disparities in student experience. Her work has primarily focused on researching topics of wellbeing and inclusion in higher education, using student voice to enhance the experiences of students from diverse backgrounds.


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Insights for newer and emerging researchers of higher education

by Camille Kandiko Howson

This is a long overdue blog on my keynote Higher Education Research: A Personal Reflection on Policy and Practice at the 2017 SRHE Newer Researchers Conference (available on the SRHE website as well as a post-Keynote interview). In my defence, I was 8 months pregnant at the time and am starting a new job at Imperial College London. Which means that I have been reflecting on these insights myself, and in relation to colleagues (including those newer and emerging in their higher education careers as well as some very well-established).

Develop skill sets

Personal skills: A research career always starts with your personal skills. Through hundreds of interviews with academics and professional leaders, I have learned that research careers are hard work. A journal publication is akin to the tip of an iceberg of activity. Research requires tenacity, perseverance and loads of patience (from delayed trains to waiting for reviews to come back). Good public speaking requires a lot of practice (and do not read from your slides).

Collaboration skills: Find ways to work with those within your institution. This may be on projects related to your job or be more practical in nature. To progress you will need to work across institutions. This may be strategically for multi-institutional projects or to leverage resources. International collaborations are vital for niche expertise and comparative research. As you narrow your research specialism you will find there are usually a handful of people exploring similar topics. And working internationally does not need to entail a massive budget—I have long-term collaborators I have only met via Skype. Tip: this is a great website to find time zones to connect.

Methodological skills: Develop your methodological toolkit. This means going beyond a simplistic quantitative/qualitative divide. The methods should follow from the research questions and the best way to address them. I use various quantitative and qualitative analyses as appropriate, as well as concept mapping (and developed concept-map mediated interviewing), cognitive interviewing techniques, focus groups (I am a fan of 4-6 people, more than that and voices get lost) as well as interviews. Even more creative methods are being used – from photo elicitation to dance and Lego (which I personally get enough of at home). Tip: distinctive methods can go a long way in selling a research bid.

Writing skills for different audiences: There is no point in doing research if you cannot communicate the findings. There are very different writing styles for different audiences. Academic writing can be heavily referenced and jargon-heavy. The practitioner audience wants to hear the ‘so what’ answered. Writing for policymakers is tough, but at least is always brief. The public is a whole other beast – if your work has public interest I recommend professional media training, it really helped me with live radio broadcasts when you get five minutes to prepare. And when writing for students, it helps to “show your work”, not just the conclusion. I am still working on the skill of taking one piece of research and ‘translating’ it for different audiences (hence a massive pile of rejected journal articles from policy-oriented research projects).

Building a career

Be strategic: Be creative in approaches to roles and responsibilities to build longer term success. Can you turn an internal project evaluation into a research project? Can you repeat a pedagogical intervention each term to build up a longitudinal dataset? Or have a colleague to the same and work together?

Be green: Re-use resources and recycle your data. Within ethical boundaries, you can continually mine your own data. I managed to draw out the theme of ‘creativity’ for a journal special issue from  a large dataset on leadership.

Be free: You do not need external funding to do HE research (although it helps!). If you do not have, or are in between, funded projects, carry on small bits of longitudinal research or pet projects. I have seen full professors present on research they did ‘on the side’ over 5-10 years.

Be you: Develop your own strand or niche within a larger project. This may be within a professional position or a funded research project. You will always be assigned some roles, but seek out related activities that allow you some freedom to pursue your own interests.

Be savvy: This is not for novices, but if you start early it is a lot easier. Conducting a meta-analysis across projects and strands of research allows you to inform policy and have high impact. This can start with high-quality literature reviews or cataloguing studies in your research area.

Research impact

It used to be ‘publish or perish’. For better or worse, impact is the new name of the game now. Think of multiple audiences and what aspects of your research they may be interested in – this may differ for students, academics, institutions, government policy and the wider public. A straightforward way to have research impact is to bid for commissioned research projects: an eager audience already awaits.

Impact means getting your boots dirty – hit the rails, the road, the sky. You need to get your message out there. A tip for research bids – set aside plenty of funding to support dissemination. In addition to the SRHE blog, use Twitter to get your findings out, Wonkhe is great for policy, Times Higher Education has a wide readership and University World News has international reach.

Forging your own path

In the absence of large student cohorts, there are very few ‘traditional’ academic jobs in higher education studies; exceptions are the Master’s in Higher Education courses in the US or a few large-scale doctoral programmes. That means most higher education researchers have their own unique career path, often in hybrid roles with a mix of academic, professional services and managerial responsibilities.

To keep moving ahead in your career, build research networks across institutions and countries. If you do not know where to start, ask questions about someone’s research. Develop broad networks, including for professional work, research, across the sector, as well as policy influencers.

Get off your phone and email and be present and active at conferences; develop a public profile; request coffee chats with those whose work you like. Draw others in to your area of interest. I suggest informal mentors and champions as I have never found a formal scheme that seemed to work out. Find commonalities with others in related and semi-related areas (methods is always a good start). Tip: Write half an article then ask for collaborators rather than starting from scratch.

Challenges and opportunities

Sustaining a research career is not easy. You may encounter research and policy fads. There are endless calls for accountability and the resulting need to translate outputs to meet targets for your institution, REF and impact. It is also a lot easier to publish some kinds of research than others. Building networks can be daunting, and you will encounter tribes and territories and the intimidating disciplinary ‘old guard’ or ‘Mean Girls’-style cliques.

I know several colleagues who have built up professional and research expertise in a niche area or in a specific institutional context, and then feel stuck or are afraid to let go of what they have achieved to move on.

There is also the challenge of positional power in higher education. You might know more than your VC about access, but best not tell her that. Expertise and knowledge can be threatening to those above and around you – academia is not immune to the cry of “enough of experts”. Your research will always be more respected outside your institution.

However, chin up, as they say. Keep the big picture in mind and play the long game. Keep multiple strands of work going. Build supportive networks. Play to your strengths and build on your weaknesses. I need to force myself to stop and write instead of chasing the next grant sometimes. When tensions get tight, speak to facts. And be humble (at least on the outside).

Final points of wisdom

Your specialism will only ever be part of what your day job is; every HE role has its “bread and butter” elements (what pays your salary). Keep your career goals in mind (do you want to be a REF star? Do you want to have policy impact? Or institutional impact? Do you love teaching?

Don’t pull up the ladder behind you, build new ones to drop down. Provide and pass on opportunities to others. Some activities pay your salary, some offer generous or pitiful compensation, others offer prestige, networking, goodwill or, if lucky, a cup of tea and some biscuits. And a random one to finish, never put a country name or a discipline in a title (it is a turn-off to everyone else).

SRHE member Camille Kandiko Howson is Associate Professor of Education in the Centre for Higher Education Research & Scholarship at Imperial College London. Camille is also a member of the SRHE Research & Development Committee