We left the pub in good time to walk to Waverley station to catch the 18.52 Avanti West Coast train to Euston. The departure board told of signalling problems on the East Coast mainline, but as we weren’t heading for King’s Cross that didn’t bother us. We even remained relaxed when the display didn’t give a platform for our train, as it was still shown as being on time. Until it wasn’t. Damage to the overhead wires just south of Carstairs Junction meant that no trains from either Edinburgh or Glasgow could travel south on the West Coast mainline. A broken-down train in the Scottish borders added to the fun. The apocryphal London newspaper headline, “Fog in the Channel, Continent isolated”, came to mind, but black humour about England being cut off took us only so far. Railway staff advice varied between “Wait to see if trains start running” and “There may be a rail-replacement bus to Manchester” – I thought, wouldn’t a hot-air balloon be a more realistic option?
There was certainly no shortage of railway staff on the Waverley concourse that evening: the crews of non-running trains gossiping among themselves; station staff in high-vis jackets with not much to do; bored-looking coppers … what there wasn’t was anyone who looked as if they might be doing a spot of managing, perhaps even providing up-to-date news to a generally good-humoured crowd of would-be travellers. It wasn’t hard to understand why this element was missing: the situation involved four train companies, Network Rail fixing (we hoped) the overhead wires and the signalling, and another part of Network Rail running the station. Take a look at the Network Rail organisation chart and tell me whose job it would be to take action over the effective closure of the main station of Scotland’s capital.
Not that long ago, there was a notion that higher education might work better if universities were ”unbundled”, to use the then-fashionable term. After all, went the argument, university finance or HR departments aren’t specialists in medieval history or particle physics, so they could provide professional services to random academic departments from what are currently different universities, so gaining economies of scale. Potential history students would be unlikely to be interested in a physics course, so why make them apply to an institution teaching a range of subjects? Let academic faculties do their own things in teaching and research, paying for the support services they need from the fees they receive, from whichever providers of services and infrastructure can offer the best deal. The academic units that prove to be good at operating in this new environment will grow, others will fail, but overall students, and some staff members, will benefit. The comprehensive, unitary university, went the argument, was a carry-over from the days of small, elite institutions, outdated in today’s mass higher education environment, and missed important efficiency gains. Modern corporations generally outsource non-core functions such as logistics and property services; academic units could do likewise. (Older readers may recall that the late Charles Handy described the unbundled corporation, employing a minimal group of core staff, on these lines.)
The case for the break-up of British Rail in the mid-1990s was, as I recall, less sophisticated than this, relying largely on lazy thinking about the supposed bureaucratic inflexibilities of state-owned businesses. There was certainly no suggestion then of state rail companies from other European countries becoming shareholders in the new UK train companies, in most cases receiving substantial subsidies from British taxpayers. The results of unbundling in the rail industry were on display during my recent prolonged stay at Waverley station: what privatisation had apparently overlooked is that railways are network organisations, where each element interacts with many others, and the failure of one ripples out across the network. Burton Clark in his 1983 classic, The Higher Education System, argued that the idea of integration was central to understanding how universities worked; they “symbolically tie together their many specialists” (p136): they are, in other words, network organisations, not simply collections of different disciplinary groups. We shall have to see if the promised Great British Rail can recapture the benefits of an integrated organisation, with managers having the responsibility for the functioning of the whole network, not just one part of it. Perhaps some university managers could offer advice.
SRHE Fellow Dr Paul Temple is Honorary Associate Professor in the Centre for Higher Education Studies, UCL Institute of Education.
This blog post is based on research into the effectiveness of higher education policy, published in Policy Reviews in Higher Education. The article, ‘Effectiveness in higher education: What lessons can be learned after 40 years of neoliberal reform?’, takes a systemic perspective to consider a range of roles needed for HE to function effectively in the more accountable HE environment of today (Kenny, 2025).
It focusses on three key stakeholder groups arguably most pertinent to effectiveness: government policy makers, university corporate leaders and the academic profession, with a particular focus on the academic role, as this is typically overlooked in much of the research into higher education policy, yet we argue critical to the effectiveness of the system.
A systemic approach to HE policy assumes that reform in educational systems is complex and unpredictable. It also accepts that different stakeholders may experience change differently, there needs to be an understanding of the different roles played within the system and how they interact. Of particular concern in this article is how the academic role interacts with other stakeholders, especially the government regulators and university corporate leaders.
For over 40 years, a top-down ‘command and control’ approach to change has been adopted in HE. Typically, when this mind-set drives change, the inherent complexities of systemic change are disregarded, and it is assumed the outcomes of a reform can be pre-determined. It largely ignores the relationships, values and experiences of other stakeholder groups, which systems theory suggests is not appropriate for effective educational reform (Checkland, 2012; OECD, 2017).
By contrast, this article points to research into effective organisations that identified four ‘culture groups’ as present in any organisation: the Academic, the Corporate, the Bureaucratic and the Entrepreneurial. Each of these has a unique values perspective from which it approaches the decision-making process. These ‘competing values’ determine the organisational values, but with the values of the dominant group tending to prevail. The research linked organisational effectiveness (or performance) to a “strong culture” defined as one in which the practices and processes are in alignment with the espoused values position of the organisation (Smart & St John, 1996; Quinn & Rohrbaugh, 1981).
For academic institutions such as universities, HE policy specifically identifies both Corporate and Academic governance as the two most important (Gerber, 2010; MCU, 2020; TEQSA, 2019a; 2019b; 2023). It follows that, in an effective organisation, a “strong culture” would be based on both the corporate and academic values having a more equal influence over decision-making.
Many of the current problems have arisen because, under the neoliberal reform agenda, with government policymakers aligned with corporate values, a corporate culture has dominated for the last 40 years. This has led to a situation in universities where corporate leadership dominates and academic leadership has been diminished (Gerber, 2010; Magney, 2006; Yeatman & Costea (eds), 2018).
The intention of this work is not to demonise any culture group nor argue for a return to a ‘Golden Age’ where academics tended to dominate. It proposes that, in the more accountable HE environment of today, from a systemic perspective the unique nature and purposes of universities as trusted organisation means each of these roles is important. It argues that across the system the government, corporate leaders and Academia, each play an important, but distinct role in ensuring the system, and universities, function effectively. For the HE system and universities to be effective, as opposed to more efficient, we need better understanding of these distinctions and more clarity about the accountabilities that should apply to each group (Bovens, 2007; Kearns, 1998).
This work pays particular attention to understanding the academic role. It argues that, with the domination of a corporate mind-set, which values control, compliance, competitiveness and productivity, academics are seen as “mere employees” (Giroux, 2002; Harman 2003), whose autonomy and academic freedom need to be curtailed (Hanlon, 1999).
This paper argues this situation has been exacerbated by the failure of the academic profession to define their role in this more accountable HE environment. The paper points to research that aims to fill this gap by re-defining academic professionalism in the more accountable HE environment, but in a way that does not sacrifice its essential ethical and autonomous underpinnings.
It further argues these unique characteristics of academic work, which have compelling implications for the overall quality of university education, have come under sustained attack from the rise of political populism (Hiller et al, 2025), increased disinformation and misinformation on social media, and the growing use of Artificial Intelligence (AI).
An extensive review of national and international literature identified four ‘foundational principles’ (Kenny et al, 2025) which present a definition of the academic role involving a holistic combination of academic leadership, shared professional values, and independence in scholarship, underpinned by a “special” employment relationship. The historical, political, legislative, educational and cultural context of any particular HE system, however, requires these ‘foundational principles’ to be translated into a set of ‘enabling principles’ to suit that HE context (Freidson, 1999; Kenny & Cirkony, 2022).
To test this empirically, a set of ‘enabling principles’ were developed for the Australian HE context as a case study. Kenny et al (2024) described how, in the three phases of this action research study already completed, a set of ‘enabling principles’ has been developed and incorporated into a Professional Ethical Framework for Australian Academics (The Framework).
This case study aims to re-define the nature of academic work to re-emphasise its contribution to the effectiveness of HE, both in Australia and around the globe. The Framework represents our current re-definition of the academic profession in the more accountable Australian HE context. However, the universality of the foundational principles suggests this approach might be replicable by researchers in other HE contexts (Kenny et al, 2025).
This work addresses the compelling question of the sustainability of the academic profession by:
Providing greater alignment across the HE system between the broader social purpose of universities and the important role that academics play.
Unifying individual academics as professional scholars through a set of common professional values and a justification for their professional autonomy and academic freedom.
Contributing to the sustainability of the academic profession by enabling individual academics to better navigate the competing tensions within their institutions as they build their professional identity based-on transparent professional standards, adequate resourcing and accountability mechanisms that will minimise exploitative practices currently evident in the system (AUA, 2024).
Providing a common language that enables non-academic stakeholders, including governments, university management, industry, students, etc, to better understand the unique role academics play in ensuring the HE system and universities are effective in meeting their obligations to Society.
Providing foundational principles that can be adapted to other HE contexts and facilitate the creation of a global academic community of practice through which the profession can enhance is voice in shaping the future of HE around the globe.
This work should help to restore a balance of power between the academic and corporate leadership in the governance of universities by facilitating more purposefully designed governance structures and accountability mechanisms that enable academic staff to influence HE policy formation, decision-making and resource allocation, which is especially important against a backdrop of growing political and economic challenges to universities.
Feedback from our national and international academic colleagues is encouraged. Those wishing to find out more are directed to the website of the Australian Association of University Professors (AAUP) at https://professoriate.org, where more information can be found about this research and how you might participate in the further development of The Framework,which has been made available for consultation with and feedback from a broader national and international academic audience.
John Kenny has extensive experience as a teacher and teacher educator and leadership in academic professional issues. His growing concern over the long-standing systemic issues in higher education, loss of independence for universities and loss of prestige for the academic profession led him to take a more systemic perspective and initiate this research looking into the role of academia in the effectiveness of higher education.
