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Applying the Moral Intensity Framework: Ethical Decision-Making for University Reopening During COVID-19

by Scott McCoy, Jesse Pietz and Joseph H Wilck

Overview

In late 2020, universities faced a moral and operational crisis: Should they reopen for in-person learning amid a global pandemic? This decision held profound ethical implications, touching on public health, education, and institutional survival. Using the Moral Intensity Framework (MIF), a multidimensional ethical decision-making model, researchers analysed the reopening choices of 62 US universities to evaluate the ethical considerations and outcomes. Here’s how MIF provides critical insights into this complex scenario.

Why the Moral Intensity Framework matters

The Moral Intensity Framework helps assess ethical decisions based on six dimensions:

  1. Magnitude of Consequences: The severity of potential outcomes.
  2. Social Consensus: Agreement on the morality of the decision.
  3. Probability of Effect: Likelihood of outcomes occurring.
  4. Temporal Immediacy: Time between the decision and its consequences.
  5. Proximity: Emotional or social closeness to those affected.
  6. Concentration of Effect: Impact on specific groups versus broader populations.

This framework offers a structured approach to evaluate ethical trade-offs, especially in high-stakes, uncertain scenarios like the COVID-19 pandemic.

Universities’ dilemma: in-person -v- remote learning

The reopening debate boiled down to two primary considerations:

  1. Educational and Financial Pressures: Universities needed to deliver on their educational mission while addressing steep revenue losses from tuition, housing, and auxiliary services. Remote learning threatened educational quality and the financial viability of institutions, especially those with limited endowments.
  2. Public Health Risks: Reopening campuses risked COVID-19 outbreaks, jeopardising the health of students, staff, and surrounding communities. Universities also faced backlash for potential spread to vulnerable populations.

Critical Findings Through the Moral Intensity Lens

Magnitude of Consequences

Reopening for in-person learning presented stark risks: potential illness or death among students, staff, and the community. However, keeping campuses closed threatened jobs, reduced education quality, and caused financial strain. The scale of harm from reopening was considered higher, particularly in densely populated campus settings.

Social Consensus

Public opinion and government policies influence decisions. States with stringent public health mandates leaned toward remote learning, while those with lenient regulations often pursued in-person or hybrid models. Administrators balanced community sentiment with institutional needs, highlighting the importance of localized consensus.

Temporal Immediacy

Health risks from in-person learning manifested quickly, while financial and educational setbacks from remote learning had longer timelines. This immediacy added ethical weight to public health considerations in reopening decisions.

Probability of Effect

The uncertainty surrounding COVID-19 transmission and mitigation complicated ethical judgments. Universities needed more data on the effectiveness of safety protocols, making probability assessments challenging.

Proximity and Concentration of Effect

Campus communities are close-knit, amplifying the emotional weight of decisions. Both reopening and remaining remote affected broad populations similarly, lessening these dimensions’ influence.

Ethical Outcomes and Practical Mitigation Strategies

Many universities implemented extensive safety measures to align reopening decisions with ethical standards:

  • Testing and Tracing: Pre-arrival testing, on-campus surveillance, and contact tracing reduced outbreak risks.
  • Modified Learning Environments: Hybrid and remote options ensured flexibility, accommodating vulnerable populations.
  • Health Protocols: Social distancing, mask mandates, and enhanced cleaning protocols were widely adopted.

Despite risks, universities that reopened often avoided large-scale outbreaks, demonstrating the effectiveness of these measures.

Lessons for Crisis Management

The COVID-19 reopening experience offers valuable lessons for future crises:

  1. Use Multidimensional Ethical Frameworks: Applying tools like MIF provides structure to navigate complex moral dilemmas.
  2. Prioritize Stakeholder Engagement: Balancing diverse perspectives helps bridge gaps between perceived and actual risks.
  3. Adapt Quickly: Flexibility in implementing mitigation strategies can mitigate harm while achieving core objectives.
  4. Build Resilience: Strengthening financial reserves and digital infrastructure can reduce future vulnerabilities.

Global Implications

While this analysis focused on U.S. universities, the findings have worldwide relevance. Institutions globally grappled with similar decisions, balancing public health and education amid diverse cultural and political contexts. The Moral Intensity Framework offers a universal lens to evaluate ethical challenges in higher education and beyond.

Conclusion

The reopening decisions of universities during COVID-19 exemplify the intricate balance of ethical, financial, and operational considerations in crisis management. The Moral Intensity Framework provided a robust tool for understanding these complexities, highlighting the need for structured ethical decision-making in future global challenges.

This blog is based on an article published in Policy Reviews in Higher Education (online 20 September 2024) https://www.tandfonline.com/doi/full/10.1080/23322969.2024.2404864.

Scott McCoy is the Vice Dean for Faculty & Academic Affairs and the Richard S. Reynolds, Jr. Professor of Business at William & Mary’s Raymond A. Mason School of Business.  His research interests include human computer interaction, social media, online advertising, and teaching assessment.

Jesse Pietz is a faculty lead for the OMSBA program at William & Mary’s Raymond A. Mason School of Business.  He has been teaching analytics, operations research, and management since 2013.  His most recent faculty position prior to William & Mary was at the U.S. Air Force Academy in Colorado Springs, Colorado. 

Joseph Wilck is Associate Professor of the Practice and Business Analytics Capstone Director
Kenneth W. Freeman College of Management, Bucknell University He has been teaching analytics, operations research, data science, and engineering since 2006. His research is in the area of applied optimization and analytics.


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Ethicality in academic knowledge production

by Dina Zoe Belluigi

‘Research cultures’, and their problematics, have received sufficient attention to have been delineated various definitions by authoritative groups within the university/ research ecology in the United Kingdom, and amongst scholars in our field of enquiry. Raising questions about ethicality within research cultures, in a recent paper I explored dys/consciousness and its effects on research production and the formation of academic researchers. The focus of the empirical component was on one part which falls within the United Kingdom – Northern Ireland (NI).

How to conceptualise thinking and seeing for the study of UK universities?

The paper begins with a mapping of conceptualisations of consciousness. It does so through their application, by those who have studied dynamics of racism in universities and educational institutions in the United Kingdom and the USA. The mapping includes scholars’ arguments about the persistence of not unconscious but dysconscious racism, the limits of critical consciousness, the necessity for anti-racism, and the constraints to realising decolonisation, when faced with janiform approaches to structural, institutional and scientific racism in academia.

Methodological approach

The conceptual mapping served as a sensitisation device through which to explore academic research cultures, about enquiry on social groups who were and are marginalised due to perceptions of their ‘otherness’ to dominantly-placed Northern Irish groups. Difference is indexed through constructions of ‘race’, ‘ethnicity’ and ‘migration’, underpinned by whiteness.

A Critical Discourse Analysis, undergirded by Critical Race Theory, was undertaken of 200 published research items that related to this area of enquiry, which were found to extend from 1994 to 2022, and were spread across disciplines. These were sourced from the repositories of the research-intensive universities in Northern Ireland. Qualitative reflections enriched the analysis. These included the participation of the related academic-authors, and report-and-respond insights from institutional research officers, and non-academic partners of such studies (n=37). Combining these sources was to probe more deeply the ways in which such outlier practices of knowledge production reinforced, evaded or resisted dominant frames and norms of conduct.

Signs of dysconsciousness

The paper’s analysis unpacks 5 signs of what was interpreted as dysconscious racism and xenophobia-ism in the context. The first sign was the under-study and under-funding of local research enquiry on/ about/ and by so-called ‘ethnic minorities’ and ‘migrants’. Secondly, were the skewed dynamics within the politics of participation and of authorship, wherein those studied were rarely positioned as authorities of knowledge produced. Thirdly, the ethicality of authors’ interests and motivations in undertaking such research were found to be complicated and undermined by strategic, and often self-serving, goals imposed by the academic research ecology. Problematics in the data collected and held by public authorities, was the fourth sign. The article culminates in the fifth sign: that the threats of risk, social sanction and double-speak related to such research, were not only exogenous to universities, but endogenous too.

Insights for further explorations

In the current neoliberal milieu, the enablers of research – such as funding, social validation or career rewards – were of such a techno-rational nature that the depth of theorisation, complexity and intellectual debate necessary to challenge the existing dysconscious racism and xenophobia-ism remained under-supported. Moreover, the article confirms observations that – rather than enrich or catalyse criticality and plurality within the dominant formations of academic knowledge and of scholars – risk-avoidance of (perceived) controversial issues is compounded when institutions are situated within complicated local socio-political conditions. This places limits on, and indeed de-idealises, promotional social responsibility imaging of ‘anchor’ universities.

Participants’ counter-narratives provided insights about the production of enquiry despite, and in some cases because of, such dominant dynamics. Of interest is that many of the authors were women (in far higher proportions than the staff composition of those institutions); and many of the authors self-identified as migrant academics. In addition to external migrants to the British Isles, this included those from the Republic of Ireland and the United Kingdom, providing a sense of how alienated ‘outsiders’ were often made to feel within that academic ‘community’. Avoiding hero narratives, the article points to the politics of authorial agency within academic practices when individuals negotiate insider-outsider, minority-majority dynamics of academic research cultures hostile to such enquiry.

The article concludes by raising questions about the mantle of ethical responsibility to justice, truth, and dissent within such constraining, homogenising conditions. While it is tempting to read this as an exceptional or peculiar case, references to related studies are included throughout the article to demonstrate that similar problematic dynamics within research cultures have been observed across university spaces in the Global North, and warrant further enquiry.

Professor Belluigi is a Council member of SRHE; Professor of Authorship, Representation and Transformation at Queen’s University Belfast; and a Visiting Professor at Nelson Mandela University.